1354 Mpls Jobs - Page 18

[BLR] Network Software Test Senior Software Engineer Bangalore, India About Arrcus Arrcus was founded to enhance business efficiency through superior network connectivity. The Arrcus Connected Edge (ACE) platform offers best-in-class networking with the most flexible consumption model at the lowest total cost of ownership. The Arrcus team consists of world-class technologists who have an unparalleled record in shipping industry-leading networking products, complemented by industry thought leaders, operating executives, strategic partners, and top-tier VCs. The company is headquartered in San Jose, California. For more information, go to www.arrcus.com or follow @arrcusinc . We offer a variety of roles in software, hardware, and cloud environments. We are looking for people who are self-motivated, creative, and agile. You will work closely with the top-notch talent in Arrcus in redefining networking. Responsibilities Networking Protocols and Technologies: Deep understanding of Layer 2/3 protocols like BGP, BGP EVPN, ISIS, SR, MPLS,L3VPN, SRv6, and ability to validate networking functionality and performance through automation. Ability to understand and learn Service Provider, Datacenter, Campus/ Enterprise Customer Solutions Influence development team to align with customer expectations with respect to deployment and UX needs. Creative problem solving and excellent Troubleshooting skills. Ability to handle multiple tasks and complete them on time. Good documentation and presentation skills Education/Qualifications BS/MS in Computer Engineering/Computer Science or equivalent degree Ability to write high quality automated test cases using Python 5+ years of hands-on test experience of Networking protocols such as OSPF, BGP, ISIS, MPLS, BFD, MLAG, EVPN, VxLAN, SR-MPLS, SRv6 Proficient in the use of traffic generators to develop Data Path and Control Plane Test cases Growing the existing automation framework to support customer user case testing scenarios and cross-feature integrations Working knowledge of Test Harness like Robot framework, Jinja2 templating Expertise in Scale and Performance Testing using simulation for customer networks Using development infrastructure tools, such as Jenkins, Git, JIRA, etc. Familiarity with Docker Containers, VMs expected Knowledge of Network merchant silicon chipsets and Whitebox platforms Nice to have: DevOps experience with AWS, GCP, Azure or other cloud service Bonus Prior work experience in a startup or venture-backed company is a big plus. Benefits Generous compensation packages including equity Medical Insurance Parental Leave Sabbatical leave (After 4 years of service) Investors and Funding Arrcus has raised over $125M in funding from top tier Venture Capital firms(VCs) such as Lightspeed Venture Partners, General Catalyst, and Clear Ventures as well as strategic investors such as Liberty Global, SoftBank Corp, and Samsung Next. For more information, go to www.arrcus.com or follow @arrcusinc . Equal Opportunity At Arrcus, we re proud to be an equal opportunity employer We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. A strong belief of culture addition will propel us forward, together.

This job is with Colt Technology Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Job ID: 35488 Job Level: PT1 Core Job Location: Gurgaon/ Bangalore Function: Chief Operations Office (COO) Why We Need This Role To provide technical resolution to faults on Colt backbone networks, owning all complex hardware / software faults generated on the network to resolve any issues escalated by the team and working to further improve and enhance the processes. This will involve managing the appropriate, timely level of escalation on complex, escalated and reoccurring network faults. . What You Will Do Co-ordinates investigations and proposals for changes and circumventions; monitors implementation of remedies in liaison with other functions Determines and initiates preventive measures, such as identifying and investigating suspect software and other components Makes decisions and gives information and advice for incident control, in line with SLAs Ensures incidents, problems and resolutions are fully documented within the relevant reporting systems and syndicated to all stakeholders Monitors deviations from requirements or SLAs and takes appropriate action Analyses problem management processes, advises on improvements and leads project activity to implement them Analyses trends, creates and monitors plans and strategies to investigate and resolve incidents and problems What We’re Looking For The ideal candidate with 6+ years of relevant industry experience in operations (Access and Core Network). Good understanding/Knowledge on troubleshooting/ installation on Core IP network backbone. SDWAN experience will be preferred. Excellent knowledge of Cisco IOS XR, Juniper JUNOSe Advanced knowledge of BGP, ISIS, MPLS (L2, L3 VPN), IPSec, Traffic Engineering Basic understanding of the architecture of the following hardware platforms; Cisco NCS, Cisco ASR and Juniper MX Basic understanding of the architecture of the following switching platforms; Cisco 3750, 4948, etc. Alcatel 7470, 7270 (5620SAM) Cisco ACI, SDWAN (Versa, VeloCloud, etc.) Basic understanding of SDH and optical technology. Knowledge of QOS techniques. Understanding of ARBOR Peak flow and TMS advantageous. Good Shell, Perl or Python experience and can demonstrate writing scripts. Skills Network Operations Carrier ServicesBusiness IntelligenceBuilding and Managing TeamsSupervisory LeadershipNetwork Operations Standards and ProceduresNetwork Operations Diagnostics Education A bachelor’s or master’s degree in Information Technology, Engineering or a relevant field What We Offer You Looking to make a mark? At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most Recently We Have Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages. Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech. Show more Show less

This job is with Moody's, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: Technology Services Group(TSG) Job Category Engineering & Technology Experience Level: Experienced Hire Job Description Job Title: Senior Systems Engineer - Network - Loadbalancing Entity : MSS Line of Business/Department :TSG Location : Bangalore / Gurgaon Full Time / Part Time : Full Time Reporting to : VP Skills And Competencies 7+ years’ experience in global network support team Strong knowledge on Load Balancing / Application Delivery (F5 LTM/GTM/Enterprise Manager) Proficiency in writing and debugging F5 iRules. Strong understanding of application traffic flows and troubleshooting techniques. Proficiency in network troubleshooting tools (Wireshark, Azure Network Watcher, Log Analytics). Knowledge of network security principles, SSL certificates, and encryption methodologies. Familiarity with other load balancers, firewalls, and web proxies is a plus. Familiarity with cloud-based load balancing solutions (AWS, Azure, GCP). Knowledge on Python, Ansible, Stackstorm is a plus Experience investigating complex issues and performing corrective actions, proven track record in leading major incident recovery. Highly impactful problem-solving skills and attention to detail. Experience working with ITSM systems such as ServiceNow. Customer focused & solutions driven Participate in rotational weekend shifts OR on-call and provide after-hours support. Exceptional written and verbal communication skills. Education Proven hands-on network engineering experience F5 Certified BIG-IP Administrator (F5-CA) or higher certification is preferred CCNP or higher (CCIE and/or CISSP highly valued) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools Responsibilities Configure and maintain F5 Load Balancers: Implement and manage F5 load balancers (LTM, GTM, ASM, APM modules), develop and implement profiles, rules, and policies to meet business requirements, and ensure uptime and reliability. Collaborate with network and engineering teams: Work together on load balancing infrastructure for cloud and data center environments. Network architecture analysis and implementation: Understand and apply network architecture principles. Daily administration of network load balancer environment: Oversee the daily operations and maintenance of the network load balancer environment. Monitor and analyze performance: Continuously monitor load balancer performance, analyze logs and performance data, and implement health checks and failover strategies to ensure high availability of applications. Troubleshoot and resolve issues: Address connectivity, traffic flow, and application performance issues involving F5 products. Proficiency in Switching: Knowledge of LACP, vPC, STP, VLAN, ARP, IP, etc. Network monitoring and alerting: Utilize tools like SolarWinds, Orion, Netflow, Grafana for monitoring and dashboarding. Troubleshoot data packet capture and analysis: Experienced in TCP/IP packet capture and analysis. Configure and install network devices and services: Set up routers, switches, firewalls, load balancers, VPN, QoS. Perform network maintenance and upgrades: Apply service packs, patches, hot fixes, and security configurations. Monitor system performance and reliability: Ensure system availability and reliability, monitor resource utilization, and plan capacity. Provide Level-2/3 support: Offer advanced support and troubleshooting to resolve issues. Configuration and change management: Work within established policies to ensure successful changes to the network infrastructure. Security tools and policies: Select and implement security tools, policies, and procedures in collaboration with the security team. Implement global risk controls: Apply security measures and best practices to manage risk. On-call rotation and after-hours support: Participate in on-call rotation, weekend changes, and provide after-hours support. Service recovery and mitigation: Lead service recovery from major incidents, identify root causes, and implement permanent solutions. Documentation: Develop and maintain documentation for application configurations, processes, and procedures including SoPs. About The Team The Technology Services Group (TSG) are seeking a highly skilled and motivated Juniper Network Support Engineer with a focus on BGP peering, routing/switching, MPLS, ISIS, and OSPF. As a key member of our global network support team, you will play a crucial role in maintaining and optimizing our network infrastructure to ensure seamless connectivity, high performance, and reliability. Show more Show less

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Test and evaluate network security systems and processes to eliminate problems and make improvements Provide engineering expertise in identification of process improvement and automation opportunities. Manage the network and security systems within a global multi-region, multi-tenant cloud (AWS, Azure, GCP, & etc.) and on premises environment. Includes AWS WAF, Imperva SecureSphere WAF, Incapsula WAFs, McAfee and Checkpoint IPS appliances, Fortinet Firewalls, Fortinet SDWAN, Checkpoint and Cisco FWs and more. Support Network and Systems Security, Capacity planning and management, Plan for Disaster Recovery, Contingencies and Business Continuity Actively seek out inefficient workflows and work with leadership to establish road maps to streamline or automate those workflows Work with leadership and other cross functional teams to establish processes will reduce MTTI/MTTD/MTTR Prepare Business Cases, deployment plans, migration plans, and detailed bills of materials in preparation for presentation to Leadership to review for new deployments Create executive and technical-level communications and to gain credibility/trust of internal and external customers Convey technical information/solutions to different audiences using whiteboards, presentations, or written communications in a workshop format Consult, assess, or audit, design, and interview stakeholders to resolve highly technical requirements Research and stay ahead of curve on emerging tools, techniques, and technologies Maintain deep current technical knowledge of Network, Network Security and Cloud technologies Provide direct support, including after hours for the global network as needed Qualifications 8+ years of validated experience in managing, provisioning, and designing network security technologies in a large globally diverse environment Expert-level hands-on configuration of networking equipment, management tools and network analyzers In depth experience managing Imperva WAF, Incapsula Cloud WAF, AWS Cloud WAF In depth experience managing Trellix IPS and Checkpoint IPS Proven experience writing detailed methods of procedure and maintain documentation including the creation of Visio drawings Demonstrated strong 'Consultative based mindset' with collaboration skill for uncovering unmet technology-based needs and translating the requirements into strategic solutions Network Automation experience with Python and/or Ansible Any WAF certifications. Expert level understanding and implementation of commonly deployed WAN technologies and concepts – P2P, MPLS, VRF, Wave, SONET, DWDM, SDWAN, WAN Optimization Experience of Layer 3 technologies, including - IPv4, BGP, OSPF, EIGRP, PIM, HSRP, DMVPN, NHRP, and GETVPN – is required Experience of Layer 2 technologies, including - Spanning-Tree, VLANs, QinQ, Dot1q – is required Experience of traffic prioritization technologies and techniques including – QoS, TOS, COS, LLQ, CBWFQ, WFQ, Shaping, Policing, MPLS-VPN QoS Experience of Cloud Networking technologies Operational experience with load-balancing technologies such as Citrix, VmWare Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Global Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. This is a hybrid remote/in-office role and reporting to Manager. This is individual contributor (Non-Managerial) role #LI-Hybrid Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here

Analyst –Network Operations - Deloitte Support Services India Private Limited Work you'll do You will be responsible to performs technical analysis of issues and outages as they occur across Deloitte’s Core IT Systems. This individual also performs research to troubleshoot and resolve the issue or, depending upon complexity, escalates the issue to higher-level systems administrators and network engineers. The Service Reliability Center (SRC) Analyst is responsible for researching and documenting various mitigation strategies and must maintain a current and thorough knowledge of customer technologies and their significance to customer operations. This individual must be able to prioritize remediation of issues in a 24 x 7 environment with critical uptime requirements. This job role requires the individual to support during the US business hours. The TOC analyst may also perform basic system administration tasks such as network/system troubleshooting and executing various scripts. The position requires existing knowledge and experience combined with demonstrated excellence in taking ownership of problems, leading technical discussions, transferring knowledge and innovation. Roles and Responsibilities: Responsible for proactively monitoring and handling problems related to Routers and switches in Deloitte Network Troubleshoot circuits with local exchange and long-distance carriers. Escalate calls to vendor/principal whenever required. Troubleshooting and monitoring the LAN connectivity of the entire Deloitte network Troubleshooting basic network issues on-site and escalating problems to the higher level of support, when required Responsible for maintaining technical and operational documentation and training materials for installation and configuration activities. Monitor the network traffic and troubleshoot the networks in case of problems. Responsible for monitoring and configuring changes in the network to ensure the best possible application performance for the end-users. Monitor & resolve issues of WAN links for issues including Latency and Packet loss. Hands on experience in supporting & resolving Enterprise Cloud Networking related incidents/events Knowledge of Cloud service providers and their offerings Experience in ITSM modules including ServiceNow. Manage and troubleshoot the complex BGP and OSPF networks. Monitoring and troubleshooting of Core OSPF configuration over multiple network types Manage VLANs, Trunks, Ether channels, and implement VTP, STP on the catalyst, and Nexus switches Configuring Catalyst port security and Spanning tree security on 2900, 6500 series Cisco switches Excellent communication skills, both written and verbal, are essential for coordinating efforts and providing updates during major incidents Support multiple technical teams in 24 x 7 operational environments with high uptime requirement supporting during US Business hours Help reduce the team’s average MTTR Trigger problem tickets regarding monitoring and event management, such as incorrect or missing alerts and provide inputs for Root Cause Analysis Strong analytical and problem-solving skills to assess incidents, identify root causes, and develop effective solutions Highly Motivated, self-starter who has a very strong desire to learn Data Analytics: Collect and interpret data. Identify patterns and trends in data sets. Generate reports (including ad hoc reports), charts and visual presentations. Present data to team member and senior management. Tools Knowledge: Experience in tools including SolarWinds, Thousand Eyes, NetQoS and ServiceNow Education: Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience). Years of Experience: 1-3 Relevant Experience: Directly related experience including working knowledge in Technology Operations, and Incident/Major Incident or Problem Management. Technical Skills: Strong knowledge of networking concepts including Switching and Routing Experience in Cisco Enterprise Networking (Routing & Switching). Good understanding of dynamic routing protocols (OSPF, BGP) and the concepts of IPv6, Multicast, STP, VPC & TCP/IP, MPLS, VPLS, DNS, DHCP, AD, Cloud, Internet, MPLS, VPLS, E-LAN Excellent communication skills and vendor management skills Proactive and detail-oriented mindset, with a focus on continuous improvement and delivering high-quality results. Certifications Preferred CCNA Core Competencies Prior experience in Systems and Network Tools Monitoring Strong communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders Proactive and detail-oriented mindset, with a focus on continuous improvement and delivering high-quality results Excellent communication skills and vendor management skills Good understanding of networking concepts, L1 - L7 protocols Work Location Hyderabad Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 304707

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Job ID: 35488 Job Level: PT1 Core Job Location: Gurgaon/ Bangalore Function: Chief Operations Office (COO) Why we need this role: To provide technical resolution to faults on Colt backbone networks, owning all complex hardware / software faults generated on the network to resolve any issues escalated by the team and working to further improve and enhance the processes. This will involve managing the appropriate, timely level of escalation on complex, escalated and reoccurring network faults. . What you will do: Co-ordinates investigations and proposals for changes and circumventions; monitors implementation of remedies in liaison with other functions Determines and initiates preventive measures, such as identifying and investigating suspect software and other components Makes decisions and gives information and advice for incident control, in line with SLAs Ensures incidents, problems and resolutions are fully documented within the relevant reporting systems and syndicated to all stakeholders Monitors deviations from requirements or SLAs and takes appropriate action Analyses problem management processes, advises on improvements and leads project activity to implement them Analyses trends, creates and monitors plans and strategies to investigate and resolve incidents and problems What we’re looking for: The ideal candidate with 6+ years of relevant industry experience in operations (Access and Core Network). Good understanding/Knowledge on troubleshooting/ installation on Core IP network backbone. SDWAN experience will be preferred. Excellent knowledge of Cisco IOS XR, Juniper JUNOSe Advanced knowledge of BGP, ISIS, MPLS (L2, L3 VPN), IPSec, Traffic Engineering Basic understanding of the architecture of the following hardware platforms; Cisco NCS, Cisco ASR and Juniper MX Basic understanding of the architecture of the following switching platforms; Cisco 3750, 4948, etc. Alcatel 7470, 7270 (5620SAM) Cisco ACI, SDWAN (Versa, VeloCloud, etc.) Basic understanding of SDH and optical technology. Knowledge of QOS techniques. Understanding of ARBOR Peak flow and TMS advantageous. Good Shell, Perl or Python experience and can demonstrate writing scripts. Skills Network Operations Carrier Services Business Intelligence Building and Managing Teams Supervisory Leadership Network Operations Standards and Procedures Network Operations Diagnostics Education A bachelor’s or master’s degree in Information Technology, Engineering or a relevant field What we offer you: Looking to make a mark? At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most recently we have: Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages. Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.

Location(s): Quay Building 8th Floor, Bagmane Tech Park, Bengaluru, IN Line Of Business: Technology Services Group(TSG) Job Category: Engineering & Technology Experience Level: Experienced Hire Job Title : Assistant Vice President (Mgr) - Network Engineer En Job Title : Assistant Vice President (Mgr) - Network Engineer Entity : MSS Line of Business/Department :TSG Location : Bangalore /Gurgaon Full Time / Part Time: Full Time Reporting to : VP Skills and Competencies 10+ years of experience in global network support team Highly motivated and driven, proven track record of innovation and execution resulting in Operations excellence. Effective people leadership, talent development and management. Proven technical leadership in major incident recovery and mitigation of service. Solid knowledge and experience in BGP peering, routing/switching, MPLS, ISIS, and OSPF Understanding core Networking concepts Proficiency in network troubleshooting tools (Wireshark, Azure Network Watcher, Log Analytics). Network security: Understanding of network security principles and practices, including access control and information transfer policies Knowledge on Python, Ansible, Stackstorm is a plus Proven technical leadership investigating complex issues and performing corrective actions, track record in leading major incident recovery. Highly impactful problem-solving skills and attention to detail. Experience working with ITSM systems such as ServiceNow. Customer focused & solutions driven Exceptional written and verbal communication skills. Education Proven hands-on network engineering experience CCNP or higher (CCIE and/or CISSP highly valued) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools Responsibilities Drive innovation and execution, incorporating continuous improvement and efficient resource management, resulting in Operations excellence. Manage Moody’s Hybrid Cloud Infrastructure Operations by leading team that spans across countries in a "follow the sun" model. Owns and leads service recovery from major incidents and facilitates mitigation within the SLO targets. Work collaboratively with business and technology stakeholders in achieving full ITIL process compliance, including incident, change, problem, configuration and major incident processes. Co-ownership of global risk & control program execution to de-risk Windows and Core Infrastructure. Joint responsibility of Disaster Recovery procedures and exercises with application and service management. Contributes to technology roadmaps by partnering with Engineering and Architecture functions. Work with PMO, business and technology in efficient resource management to deliver projects within budget and timelines. Provide inputs and operational data for effective tracking, evaluating, and reporting of projects and services. Resolve service quality/satisfaction issues raised by downstream consumers and ensure high-priority/escalated issues are addressed in a timely manner. Participate in rotational weekend shifts OR on-call and provide after-hours support. Execute hiring and people strategy for the TSG organization across capability centers Advise senior management on matters related to service quality, service development, budgets, personnel, and new opportunities. Ensure the team understands, accepts, and supports TSG goals and objectives. Interaction across TSG towers and other business support areas for problem escalations, resolutions, reporting and coordination.

Job Description We are seeking a self-driven and technically skilled systems engineer to join Nokia’s India Cloud & Enterprise networking team, focusing on delivering innovative networking solutions across Data Centers, Cloud Infrastructure, Campus Networks, and Enterprise WAN domains, while leading solution design and engaging customers on next-generation technologies including Data Center Fabric, SDN, automation, and cloud-native networking. DCN2025 How You Will Contribute And What You Will Learn Trusted Technical Advisor: Act as a strategic consultant and subject matter expert for Data Center Networking, Cloud DC architecture, automation, and security solutions across various industries, including cloud providers and enterprises. Customer Engagement: Lead technical discovery sessions, architecture workshops, and competitive analyses to understand customer requirements and define solution blueprints aligned with their business objectives. Solution Design & Positioning: Design and advocate for Nokia’s offerings, such as SR Linux, Event Driven Automation, and Network Services Platform (NSP), to deliver secure and automated data center and WAN solutions. Pre-Sales Leadership: Manage pre-sales activities, including crafting proposals, delivering solution presentations, conducting Proof of Concepts (PoCs), responding to RFPs, and developing detailed Bills of Materials (BoMs). Cross-Functional Collaboration: Work closely with Sales, Product Line Managers, Customer Engineering, and Channel/Services teams to ensure cohesive strategies and drive customer success. Technical Enablement: Educate partners and internal sales teams on Nokia's product advantages and unique selling propositions to enhance market understanding and adoption. Industry Representation: Represent Nokia at industry events, public forums, and strategic customer briefings, showcasing thought leadership and technical expertise. Continuous Learning & Innovation: Stay abreast of emerging technologies in Data Center Networking, SDN, automation frameworks (e.g., Ansible, Python, Terraform), cloud-native infrastructures (e.g., Kubernetes, OpenStack), and security architectures to inform solution development and innovation. Key Skills And Experience You Have: Extensive Networking Experience: 10+ years of progressive experience in network engineering, pre-sales, systems engineering, or consulting roles within enterprise or service provider environments. Data Center Networking Expertise: Proficient in designing and implementing IP Clos (EVPN/VXLAN) architectures, BGP/MPLS protocols, and intent-based automation for scalable and efficient data center networks. SDN & Network Automation Proficiency: Hands-on experience with Software-Defined Networking (SDN) overlays and automation tools such as Ansible, Python, GitOps, Terraform, or Netconf/YANG to streamline network operations. Cloud-Native Infrastructure Knowledge: Familiarity with virtualization platforms and cloud infrastructures, including Kubernetes, OpenStack, container networking (CNI plugins), and Network Functions Virtualization (NFV). Security Architecture Understanding: Comprehensive understanding of cloud and data center security architectures, including micro-segmentation, secure onboarding processes, and threat mitigation strategies. Pre-Sales and Solution Design Experience: Proven track record in leading pre-sales activities, including conducting technical discovery sessions, architecture workshops, crafting proposals, delivering solution presentations, and responding to RFPs. It would be nice if you also have: Industry Certifications: Advanced certifications such as Nokia NRS I/II, SRA, CCIE, or JNCIE, which validate expertise in networking and align with industry standards. Agile and DevOps Familiarity: Experience working in Agile/DevOps environments and utilizing modern CI/CD pipelines for infrastructure deployment and management. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. Show more Show less

Job Description In this role, you will play a key role in shaping innovative solutions for customers, acting as their trusted advisor in autonomous network domains like Orchestration/fulfillment/Flowone/CDPA/CDFF/NoRC; Assurance/NAC; InventoryUIV, Discovery and Reconciliation; SSO/Security product suites/NIAM; Analytics. You'll work closely with stakeholders to understand their unique needs and translate them into practical, high-impact solutions. If you have a flair for crafting smart, customer-focused solutions, this role is for you ! You'll design and deliver end-to-end architectures using Nokia’s cutting-edge portfolio (and beyond) to help customers achieve their goals with confidence and long-term technical integrity. How You Will Contribute And What You Will Learn Develop a Requirement Definition Document (RDD), High-Level Design (HLD), and Low-Level Design (LLD). Stay updated on customer architecture within the dedicated technical area and regional requirements. Apply solution architecture standards, processes, and principles. Define and develop the full scope of solutions, collaborating across teams and organizations to create effective outcomes. Work effectively in diverse environments, leveraging best practices and industry knowledge to enhance products and services. Serve as a trusted advisor and mentor to team members, providing guidance on projects and tasks. Drive projects with manageable risks and resource requirements or oversee small teams, managing day-to-day operations, resource allocation, and workload distribution. Act as a key troubleshooter and subject matter expert on the Autonomous product portfolio, including fulfillment, assurance, inventory, security, and analytics. Key Skills And Experience You have: Bachelor’s degree in engineering/technology or equivalent with 10+ years of hands-on experience in autonomous networks driving large programs, and should have worked as an Architect/Designer for at least 5 years. Experience in at least one or two domains like Orchestration/fulfillment/Flowone/CDPA/CDFF/NoRC; Assurance/NAC; InventoryUIV, Discovery and Reconciliation; SSO/Security product suites/NIAM; Analytics. Hands-on experience in Java, expect scripting, Python, Kubernetes, Microservices, Databases, XML, XSLT, Data Parsing, SNMP, REST, SOAP, CORBA, LDAP, JMS, and FTP. Exposure to Oracle, Postgres, MongoDB, MariaDB, Neo4J, containerization, orchestration tools, and agile methodologies. It would be nice if you also had: Understanding of 5G Slicing, 5G SA/NSA network, IP/MPLS, Optics, IMS, VoLTE, NFV/SDN, Fixed network. Been an independent, disruptive thinker with a results-oriented mindset and strong communication skills. Ability to work in a fast-paced global environment in collaboration with cross-cultural teams and customers. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible. Show more Show less

Job Description Join us as a Domain Architect in the Autonomous Network domain and be a part of our success journey! In this role, you’ll have an opportunity to shape innovative solutions and make a real impact. As an advisor, you’ll work closely with stakeholders to address their unique needs and translate them into practical, high-value solutions. With a focus on industry best practices and architectural excellence, you'll help customers achieve their business goals with confidence, while growing your expertise in a dynamic, forward-thinking environment. Join us and be a part of something extraordinary! How You Will Contribute And What You Will Learn Develop a Requirement Definition Document (RDD), High-Level Design (HLD), and Low-Level Design (LLD). Stay updated on customer architecture within the dedicated technical area and regional requirements. Apply solution architecture standards, processes, and principles. Define and develop the full scope of solutions, working across different teams and organizations to create effective outcomes. Work effectively in diverse environments, leveraging best practices and industry knowledge to enhance products and services. Serve as an advisor and mentor to team members, guiding projects and tasks. Lead projects with manageable risks and resource requirements or oversee small teams, managing day-to-day operations, resource allocation, and workload distribution. Act as a key troubleshooter and subject matter expert on the Autonomous product portfolio, including fulfillment, assurance, inventory, security, and analytics. Key Skills And Experience You have: Bachelor’s degree in engineering/technology or equivalent with 10+ years of hands-on experience in autonomous networks driving large programs, and should have worked as an Architect/Designer for at least 5 years. Experience in at least one or two domains like Orchestration/fulfillment/Flowone/CDPA/CDFF/NoRC; Assurance/NAC; InventoryUIV, Discovery and Reconciliation domain; SSO/Security product suites/NIAM; Analytics Hands-on experience in Java, Expect scripting, Python, Kubernetes, Microservices, Databases, XML, XSLT, Data Parsing, SNMP, REST, SOAP, CORBA, LDAP, JMS, and FTP. Exposure to Oracle, Postgres, MongoDB, MariaDB, Neo4J, containerization, orchestration tools, agile methodologies It would be nice if you also had: Understanding of 5G Slicing, 5G SA/NSA network, IP/MPLS, Optics, IMS, VoLTE, NFV/SDN, Fixed network Independent, disruptive thinking with a results-oriented mindset and strong communication skills. Ability to work in a fast-paced global environment with cross-cultural teams and customers. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible. Show more Show less

Job Description In this role, you will play a key role in shaping innovative solutions for customers, acting as their trusted advisor in autonomous network domains like Orchestration/fulfillment/Flowone/CDPA/CDFF/NoRC; Assurance/NAC; InventoryUIV, Discovery and Reconciliation; SSO/Security product suites/NIAM; Analytics. You'll work closely with stakeholders to understand their unique needs and translate them into practical, high-impact solutions. If you have a flair for crafting smart, customer-focused solutions, this role is for you ! You'll design and deliver end-to-end architectures using Nokia’s cutting-edge portfolio (and beyond) to help customers achieve their goals with confidence and long-term technical integrity. How You Will Contribute And What You Will Learn Develop a Requirement Definition Document (RDD), High-Level Design (HLD), and Low-Level Design (LLD). Stay updated on customer architecture within the dedicated technical area and regional requirements. Apply solution architecture standards, processes, and principles. Define and develop the full scope of solutions, collaborating across teams and organizations to create effective outcomes. Work effectively in diverse environments, leveraging best practices and industry knowledge to enhance products and services. Serve as a trusted advisor and mentor to team members, providing guidance on projects and tasks. Drive projects with manageable risks and resource requirements or oversee small teams, managing day-to-day operations, resource allocation, and workload distribution. Act as a key troubleshooter and subject matter expert on the Autonomous product portfolio, including fulfillment, assurance, inventory, security, and analytics. Key Skills And Experience You have: Bachelor’s degree in engineering/technology or equivalent with 10+ years of hands-on experience in autonomous networks driving large programs, and should have worked as an Architect/Designer for at least 5 years. Experience in at least one or two domains like Orchestration/fulfillment/Flowone/CDPA/CDFF/NoRC; Assurance/NAC; InventoryUIV, Discovery and Reconciliation; SSO/Security product suites/NIAM; Analytics. Hands-on experience in Java, expect scripting, Python, Kubernetes, Microservices, Databases, XML, XSLT, Data Parsing, SNMP, REST, SOAP, CORBA, LDAP, JMS, and FTP. Exposure to Oracle, Postgres, MongoDB, MariaDB, Neo4J, containerization, orchestration tools, and agile methodologies. It would be nice if you also had: Understanding of 5G Slicing, 5G SA/NSA network, IP/MPLS, Optics, IMS, VoLTE, NFV/SDN, Fixed network. Been a independent, disruptive thinker with a results-oriented mindset and strong communication skills. Ability to work in a fast-paced global environment in collaboration with cross-cultural teams and customers. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible. Show more Show less

Job Role : L3 ACI Cisco Consulting Engineer Location : Hyderabad Experience : 5 to 7 Years Job Description Ability to manage multiple priorities in a fast-paced environment. Installing, configuring, and supporting Cisco Routers and Switches. Deliver expert-level support for Cisco ACI infrastructure, including troubleshooting, configuration, and optimization. Engage in proactive monitoring and maintenance of ACI environments to ensure optimal performance and reliability. Basis Understanding of ACI is Must for L2. Good Knowledge of ACI is required for L3. Updating Network equipment to the latest firmware releases. Replacing faulting network hardware components when required. Reporting network status to key stakeholders. Strong knowledge in Routing and Switching technology such as BGP, OSPF, VPC, Multicast, RSTP, MSTP, NAT, PBR, FHRP Knowledge in WAN technology such as MPLS, IPSEC, GRE, VPN, DMVPN. Significant practical experience in troubleshooting connectivity issues across firewall/Load Balancer or proxy Excellent communication and co-ordination skills within technology community. Excellent problem analysis and solving skill applying creativity, innovation and thinking out of the box approach when dealing with challenges. Able to work under high pressure in a challenging environment. Good to have knowledge in Cisco SDWAN solution (Viptela) Routing- BGP, OSPF and Static Understand how MPLS works Working level understanding of IPSEC, GRE, GETVPN Indepth exposure on Cisco nexus 9K family from installation, commissioning, configuration (Mandatory) Switching- VPC,FHRP,STP,LACP. Good to have knowledge in Cisco SDWAN solution (Viptela) (ref:hirist.tech) Show more Show less

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. Job Summary : We are looking for highly skilled L2/L3 domain engineer to work in Ciena’s NextGen Navigator NNCS. Navigator NCS is Ciena’s multi vendor domain controller, automating lifecycle operations of Ciena’s packet and optical networks. Based on Microservices architecture, MCP helps network operators to Plan, provision, and turn up multi-layer multi vendor services quickly using a highly intuitive interface. Navgiator marks a strategic shift from legacy network management software, enabling the transformation to open, scalable software control that easily integrates into network operators Operations Support Systems (OSS) and Orchestration layers using open REST APIs. Roles and Responsibilities :As a software developer, you would be involved in the following Collaborate in an Agile scrum teams working on the features for the management and control of Packet Optical Devices of Ciena’s or third party product suite Understanding the requirements from Product Owners/Architects in areas of Packet Technologies like IP/MPLS, Segment Routing/ ISIS/OSPF/BGP/L3 VPN/L2 VPN. Build understanding on third party router implementations, their yangs and data models. Design / implement and test the feature. Coordinate/support release lead /design lead on successful delivery of release/features. Mandatory Skills 3+ years of of experience as a developer role in Java. Expert in advance Java / multi threading / data structures Understanding of Netconf/GNMI Protocols Understanding of Yang Models Exposure to Microservice Architecture based platforms and REST based APIs. Excellent Problem-Solving skills. Excellent troubleshooting/debugging skills. Excellent Written and Spoken communications skills. Independent self-starter and committed to delivering on aggressive deadlines Preferable Skills Experience and understanding of Layer-2 and Layer-3 protocols i.e. ISIS/OSPF/BGP/BGP-LU/MPLS/LDP/L2 VPN/L3 VPN/Segment Routing etc. UI awareness - full stack developer Understanding of XSLT (Extensible Stylesheet Language Transformations) Educational Qualification Bachelors/Masters of Engineering in Computer Science. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require. Show more Show less

Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: Technology Services Group(TSG) Job Category Engineering & Technology Experience Level: Experienced Hire Job Description Job Title: Senior Systems Engineer - Network - Loadbalancing Entity : MSS Line of Business/Department :TSG Location : Bangalore / Gurgaon Full Time / Part Time : Full Time Reporting to : VP Skills And Competencies 7+ years’ experience in global network support team Strong knowledge on Load Balancing / Application Delivery (F5 LTM/GTM/Enterprise Manager) Proficiency in writing and debugging F5 iRules. Strong understanding of application traffic flows and troubleshooting techniques. Proficiency in network troubleshooting tools (Wireshark, Azure Network Watcher, Log Analytics). Knowledge of network security principles, SSL certificates, and encryption methodologies. Familiarity with other load balancers, firewalls, and web proxies is a plus. Familiarity with cloud-based load balancing solutions (AWS, Azure, GCP). Knowledge on Python, Ansible, Stackstorm is a plus Experience investigating complex issues and performing corrective actions, proven track record in leading major incident recovery. Highly impactful problem-solving skills and attention to detail. Experience working with ITSM systems such as ServiceNow. Customer focused & solutions driven Participate in rotational weekend shifts OR on-call and provide after-hours support. Exceptional written and verbal communication skills. Education Proven hands-on network engineering experience F5 Certified BIG-IP Administrator (F5-CA) or higher certification is preferred CCNP or higher (CCIE and/or CISSP highly valued) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools Responsibilities Configure and maintain F5 Load Balancers: Implement and manage F5 load balancers (LTM, GTM, ASM, APM modules), develop and implement profiles, rules, and policies to meet business requirements, and ensure uptime and reliability. Collaborate with network and engineering teams: Work together on load balancing infrastructure for cloud and data center environments. Network architecture analysis and implementation: Understand and apply network architecture principles. Daily administration of network load balancer environment: Oversee the daily operations and maintenance of the network load balancer environment. Monitor and analyze performance: Continuously monitor load balancer performance, analyze logs and performance data, and implement health checks and failover strategies to ensure high availability of applications. Troubleshoot and resolve issues: Address connectivity, traffic flow, and application performance issues involving F5 products. Proficiency in Switching: Knowledge of LACP, vPC, STP, VLAN, ARP, IP, etc. Network monitoring and alerting: Utilize tools like SolarWinds, Orion, Netflow, Grafana for monitoring and dashboarding. Troubleshoot data packet capture and analysis: Experienced in TCP/IP packet capture and analysis. Configure and install network devices and services: Set up routers, switches, firewalls, load balancers, VPN, QoS. Perform network maintenance and upgrades: Apply service packs, patches, hot fixes, and security configurations. Monitor system performance and reliability: Ensure system availability and reliability, monitor resource utilization, and plan capacity. Provide Level-2/3 support: Offer advanced support and troubleshooting to resolve issues. Configuration and change management: Work within established policies to ensure successful changes to the network infrastructure. Security tools and policies: Select and implement security tools, policies, and procedures in collaboration with the security team. Implement global risk controls: Apply security measures and best practices to manage risk. On-call rotation and after-hours support: Participate in on-call rotation, weekend changes, and provide after-hours support. Service recovery and mitigation: Lead service recovery from major incidents, identify root causes, and implement permanent solutions. Documentation: Develop and maintain documentation for application configurations, processes, and procedures including SoPs. About The Team The Technology Services Group (TSG) are seeking a highly skilled and motivated Juniper Network Support Engineer with a focus on BGP peering, routing/switching, MPLS, ISIS, and OSPF. As a key member of our global network support team, you will play a crucial role in maintaining and optimizing our network infrastructure to ensure seamless connectivity, high performance, and reliability. Show more Show less

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Test and evaluate network security systems and processes to eliminate problems and make improvements Provide engineering expertise in identification of process improvement and automation opportunities. Manage the network and security systems within a global multi-region, multi-tenant cloud (AWS, Azure, GCP, & etc.) and on premises environment. Includes AWS WAF, Imperva SecureSphere WAF, Incapsula WAFs, McAfee and Checkpoint IPS appliances, Fortinet Firewalls, Fortinet SDWAN, Checkpoint and Cisco FWs and more. Support Network and Systems Security, Capacity planning and management, Plan for Disaster Recovery, Contingencies and Business Continuity Actively seek out inefficient workflows and work with leadership to establish road maps to streamline or automate those workflows Work with leadership and other cross functional teams to establish processes will reduce MTTI/MTTD/MTTR Prepare Business Cases, deployment plans, migration plans, and detailed bills of materials in preparation for presentation to Leadership to review for new deployments Create executive and technical-level communications and to gain credibility/trust of internal and external customers Convey technical information/solutions to different audiences using whiteboards, presentations, or written communications in a workshop format Consult, assess, or audit, design, and interview stakeholders to resolve highly technical requirements Research and stay ahead of curve on emerging tools, techniques, and technologies Maintain deep current technical knowledge of Network, Network Security and Cloud technologies Provide direct support, including after hours for the global network as needed Qualifications 8+ years of validated experience in managing, provisioning, and designing network security technologies in a large globally diverse environment Expert-level hands-on configuration of networking equipment, management tools and network analyzers In depth experience managing Imperva WAF, Incapsula Cloud WAF, AWS Cloud WAF In depth experience managing Trellix IPS and Checkpoint IPS Proven experience writing detailed methods of procedure and maintain documentation including the creation of Visio drawings Demonstrated strong 'Consultative based mindset' with collaboration skill for uncovering unmet technology-based needs and translating the requirements into strategic solutions Network Automation experience with Python and/or Ansible Any WAF certifications. Expert level understanding and implementation of commonly deployed WAN technologies and concepts – P2P, MPLS, VRF, Wave, SONET, DWDM, SDWAN, WAN Optimization Experience of Layer 3 technologies, including - IPv4, BGP, OSPF, EIGRP, PIM, HSRP, DMVPN, NHRP, and GETVPN – is required Experience of Layer 2 technologies, including - Spanning-Tree, VLANs, QinQ, Dot1q – is required Experience of traffic prioritization technologies and techniques including – QoS, TOS, COS, LLQ, CBWFQ, WFQ, Shaping, Policing, MPLS-VPN QoS Experience of Cloud Networking technologies Operational experience with load-balancing technologies such as Citrix, VmWare Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Global Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. This is a hybrid remote/in-office role and reporting to Manager. This is individual contributor (Non-Managerial) role Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Show more Show less

Summary Position Summary Analyst –Network Operations - Deloitte Support Services India Private Limited Work you'll do You will be responsible to performs technical analysis of issues and outages as they occur across Deloitte’s Core IT Systems. This individual also performs research to troubleshoot and resolve the issue or, depending upon complexity, escalates the issue to higher-level systems administrators and network engineers.The Service Reliability Center (SRC) Analyst is responsible for researching and documenting various mitigation strategies and must maintain a current and thorough knowledge of customer technologies and their significance to customer operations. This individual must be able to prioritize remediation of issues in a 24 x 7 environment with critical uptime requirements. This job role requires the individual to support during the US business hours. The TOC analyst may also perform basic system administration tasks such as network/system troubleshooting and executing various scripts. The position requires existing knowledge and experience combined with demonstrated excellence in taking ownership of problems, leading technical discussions, transferring knowledge and innovation. Roles and Responsibilities: Responsible for proactively monitoring and handling problems related to Routers and switches in Deloitte Network Troubleshoot circuits with local exchange and long-distance carriers. Escalate calls to vendor/principal whenever required. Troubleshooting and monitoring the LAN connectivity of the entire Deloitte network Troubleshooting basic network issues on-site and escalating problems to the higher level of support, when required Responsible for maintaining technical and operational documentation and training materials for installation and configuration activities. Monitor the network traffic and troubleshoot the networks in case of problems. Responsible for monitoring and configuring changes in the network to ensure the best possible application performance for the end-users. Monitor & resolve issues of WAN links for issues including Latency and Packet loss. Hands on experience in supporting & resolving Enterprise Cloud Networking related incidents/events Knowledge of Cloud service providers and their offerings Experience in ITSM modules including ServiceNow. Manage and troubleshoot the complex BGP and OSPF networks. Monitoring and troubleshooting of Core OSPF configuration over multiple network types Manage VLANs, Trunks, Ether channels, and implement VTP, STP on the catalyst, and Nexus switches Configuring Catalyst port security and Spanning tree security on 2900, 6500 series Cisco switches Excellent communication skills, both written and verbal, are essential for coordinating efforts and providing updates during major incidents Support multiple technical teams in 24 x 7 operational environments with high uptime requirement supporting during US Business hours Help reduce the team’s average MTTR Trigger problem tickets regarding monitoring and event management, such as incorrect or missing alerts and provide inputs for Root Cause Analysis Strong analytical and problem-solving skills to assess incidents, identify root causes, and develop effective solutions Highly Motivated, self-starter who has a very strong desire to learn Data Analytics: Collect and interpret data. Identify patterns and trends in data sets. Generate reports (including ad hoc reports), charts and visual presentations. Present data to team member and senior management. Tools Knowledge: Experience in tools including SolarWinds, Thousand Eyes, NetQoS and ServiceNow Education: Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience). Years of Experience: 1-3 Relevant Experience: Directly related experience including working knowledge in Technology Operations, and Incident/Major Incident or Problem Management. Technical Skills: Strong knowledge of networking concepts including Switching and Routing Experience in Cisco Enterprise Networking (Routing & Switching). Good understanding of dynamic routing protocols (OSPF, BGP) and the concepts of IPv6, Multicast, STP, VPC & TCP/IP, MPLS, VPLS, DNS, DHCP, AD, Cloud, Internet, MPLS, VPLS, E-LAN Excellent communication skills and vendor management skills Proactive and detail-oriented mindset, with a focus on continuous improvement and delivering high-quality results. Certifications Preferred CCNA Core Competencies Prior experience in Systems and Network Tools Monitoring Strong communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders Proactive and detail-oriented mindset, with a focus on continuous improvement and delivering high-quality results Excellent communication skills and vendor management skills Good understanding of networking concepts, L1 - L7 protocols Work Location Hyderabad Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 304707 Show more Show less

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Job ID: 35488 Job Level: PT1 Core Job Location: Gurgaon/ Bangalore Function: Chief Operations Office (COO) Why We Need This Role To provide technical resolution to faults on Colt backbone networks, owning all complex hardware / software faults generated on the network to resolve any issues escalated by the team and working to further improve and enhance the processes. This will involve managing the appropriate, timely level of escalation on complex, escalated and reoccurring network faults. . What You Will Do Co-ordinates investigations and proposals for changes and circumventions; monitors implementation of remedies in liaison with other functions Determines and initiates preventive measures, such as identifying and investigating suspect software and other components Makes decisions and gives information and advice for incident control, in line with SLAs Ensures incidents, problems and resolutions are fully documented within the relevant reporting systems and syndicated to all stakeholders Monitors deviations from requirements or SLAs and takes appropriate action Analyses problem management processes, advises on improvements and leads project activity to implement them Analyses trends, creates and monitors plans and strategies to investigate and resolve incidents and problems What We’re Looking For The ideal candidate with 6+ years of relevant industry experience in operations (Access and Core Network). Good understanding/Knowledge on troubleshooting/ installation on Core IP network backbone. SDWAN experience will be preferred. Excellent knowledge of Cisco IOS XR, Juniper JUNOSe Advanced knowledge of BGP, ISIS, MPLS (L2, L3 VPN), IPSec, Traffic Engineering Basic understanding of the architecture of the following hardware platforms; Cisco NCS, Cisco ASR and Juniper MX Basic understanding of the architecture of the following switching platforms; Cisco 3750, 4948, etc. Alcatel 7470, 7270 (5620SAM) Cisco ACI, SDWAN (Versa, VeloCloud, etc.) Basic understanding of SDH and optical technology. Knowledge of QOS techniques. Understanding of ARBOR Peak flow and TMS advantageous. Good Shell, Perl or Python experience and can demonstrate writing scripts. Skills Network Operations Carrier Services Business Intelligence Building and Managing Teams Supervisory Leadership Network Operations Standards and Procedures Network Operations Diagnostics Education A bachelor’s or master’s degree in Information Technology, Engineering or a relevant field What We Offer You Looking to make a mark? At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most Recently We Have Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages. Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech. Show more Show less

Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: Technology Services Group(TSG) Job Category: Engineering & Technology Experience Level: Experienced Hire Job Description Job Title: Senior Systems Engineer - Network - Loadbalancing Entity : MSS Line of Business/Department :TSG Location : Bangalore / Gurgaon Full Time / Part Time : Full Time Reporting to : VP Skills And Competencies 7+ years’ experience in global network support team Strong knowledge on Load Balancing / Application Delivery (F5 LTM/GTM/Enterprise Manager) Proficiency in writing and debugging F5 iRules. Strong understanding of application traffic flows and troubleshooting techniques. Proficiency in network troubleshooting tools (Wireshark, Azure Network Watcher, Log Analytics). Knowledge of network security principles, SSL certificates, and encryption methodologies. Familiarity with other load balancers, firewalls, and web proxies is a plus. Familiarity with cloud-based load balancing solutions (AWS, Azure, GCP). Knowledge on Python, Ansible, Stackstorm is a plus Experience investigating complex issues and performing corrective actions, proven track record in leading major incident recovery. Highly impactful problem-solving skills and attention to detail. Experience working with ITSM systems such as ServiceNow. Customer focused & solutions driven Participate in rotational weekend shifts OR on-call and provide after-hours support. Exceptional written and verbal communication skills. Education Proven hands-on network engineering experience F5 Certified BIG-IP Administrator (F5-CA) or higher certification is preferred CCNP or higher (CCIE and/or CISSP highly valued) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools Responsibilities Configure and maintain F5 Load Balancers: Implement and manage F5 load balancers (LTM, GTM, ASM, APM modules), develop and implement profiles, rules, and policies to meet business requirements, and ensure uptime and reliability. Collaborate with network and engineering teams: Work together on load balancing infrastructure for cloud and data center environments. Network architecture analysis and implementation: Understand and apply network architecture principles. Daily administration of network load balancer environment: Oversee the daily operations and maintenance of the network load balancer environment. Monitor and analyze performance: Continuously monitor load balancer performance, analyze logs and performance data, and implement health checks and failover strategies to ensure high availability of applications. Troubleshoot and resolve issues: Address connectivity, traffic flow, and application performance issues involving F5 products. Proficiency in Switching: Knowledge of LACP, vPC, STP, VLAN, ARP, IP, etc. Network monitoring and alerting: Utilize tools like SolarWinds, Orion, Netflow, Grafana for monitoring and dashboarding. Troubleshoot data packet capture and analysis: Experienced in TCP/IP packet capture and analysis. Configure and install network devices and services: Set up routers, switches, firewalls, load balancers, VPN, QoS. Perform network maintenance and upgrades: Apply service packs, patches, hot fixes, and security configurations. Monitor system performance and reliability: Ensure system availability and reliability, monitor resource utilization, and plan capacity. Provide Level-2/3 support: Offer advanced support and troubleshooting to resolve issues. Configuration and change management: Work within established policies to ensure successful changes to the network infrastructure. Security tools and policies: Select and implement security tools, policies, and procedures in collaboration with the security team. Implement global risk controls: Apply security measures and best practices to manage risk. On-call rotation and after-hours support: Participate in on-call rotation, weekend changes, and provide after-hours support. Service recovery and mitigation: Lead service recovery from major incidents, identify root causes, and implement permanent solutions. Documentation: Develop and maintain documentation for application configurations, processes, and procedures including SoPs. About The Team The Technology Services Group (TSG) are seeking a highly skilled and motivated Juniper Network Support Engineer with a focus on BGP peering, routing/switching, MPLS, ISIS, and OSPF. As a key member of our global network support team, you will play a crucial role in maintaining and optimizing our network infrastructure to ensure seamless connectivity, high performance, and reliability. Show more Show less

Support timing: 9*6 Skills & Competencies Hand on expertise in multi OEM Firewall, Switching and routing experiences, Discover, design, execute, validate, and peer review complex change implementations related to datacentre IT network routing, switching and security technologies as per the organization standards. Configuration and troubleshooting routing protocols -EIGRP, OSPF, BGP, and switching and security technologies. Strong Knowledge in MPLS, Nexus. ASR, WLAN, LAN, WAN, DMVPN and other networking Technologies, Products. Datacentre Change Implementation as per Businesses Units request, which include end to end connectivity between Remote, Cloud & Datacentres. Expertise in multi-cloud network design and implementation. Good Communication/writing skills Networking Primary: Routing and Switching, OSPF, BGP, Nexus 5000, 7000, 9000 Switches, MPLS, DMVPN, Brocade, Arista, Juniper, Dell Datacentre switches Security Check point, Fortinet, Palo Alto, NSX Firewall, Cisco ISE, IPsec VPN, AnyConnect, Global Protect, Cisco ACS, ZScaler Wireless Primary: Aruba Wireless Controller, Cisco ISE, Meraki, cisco Wireless, Cisco Prime SD-WAN Cisco SD-WAN Cloud Networking AWS or any other cloud

Key Responsibility : Work independently, providing On-site/Offshore support for Cisco and other OEM Network Device and service support Handle day to day issues and request related to LAN/WAN and workstation network including Datacenter network Daily administration and monitoring of health check of Network devices and services Work pro-actively with other Teams including ServiceDesk for any alerts or major issues and bring to closure Regular monitoring of Network stability and alerts and act pro-actively for resolution Work with vendor support for any WAN or Network related issues or requests Handle all backup and upgrade of Network configurations Skill set 8-10 years of Infra experience in a comparable position experience in IT Industry Experience in working cross OEM Routing, Switching, Wireless, Firewalls, Load balancer and WAF technologies Knowledge in Network Security technology and product such as firewall, load balancer, proxies and VPN across different vendors Experience in network monitoring & management tools Deep Knowledge in WAN technologies and protocols such as MPLS, AD, DHCP, DNS, etc. Cisco (Routing, Switching, Firewall) CCNP/CCIE/Juniper/Palo Alto Good Team management and communication skills Very good written and spoken skills Network certifications would be an advantage Willing to work in shifts based on client/project requirements

. Position: Senior Resident Engineer - Service Provider Customer Experience: 8+ years Location: Bangalore Resident Engineer position is part of Juniper Global Delivery Services team for one of the major Cloud service providers. This position is a highly technical role, providing post-sales support of Junipers Network Products. The Resident Engineer will be required to develop and maintain expertise on the products deployed or to be deployed within the Customer s network. This role requires close integration of efforts between Services, Development Engineering, Product Management and Sales. This is a full-time position that requires some schedule flexibility to effectively interface with global colleagues. Job Responsibilities: Hold design and information-gathering workshops with the Customer to understand the Customer s existing network design. Identifies, researches, and resolves technical problems of a diverse scope, where analysis of data requires evaluation of identifiable factors. Exercises good judgment in selecting methods and techniques for obtaining solutions. Assist to customer/partner for troubleshooting the network s design and architecture issues, analysing network and device configurations. Works internally with Juniper SE and Engineering team to relay & drive functionality requirements specific to customer environment. Works closely with other resident engineers, customer and Juniper Technical Assistance Centre to optimize network. Acts as a customer technical liaison for Juniper Networks support and development teams. Testing product features and functionality to provide solution post implementation to meet design requirement. Providing deployment guidance to ensure that implementations are consistent with design specifications. Applying extensive industry experience to improve network performance and proactively analyse potential enhancements. Evaluating technical specifications for interoperability. Assists customer/Partner in the development and testing of new features and solutions. Networks with senior internal and external personnel in own area of expertise to expand knowledge base. Hold discussions on customer requirements and assist them on network problems, design needs and the workarounds/solutions that are being tried. Hold technology workshops with the Customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds/solutions that are being tried. Document network design requirement and update design document time to time. Validation of MOP s and assisting partner and customer during migration/implementation. Adhere to Juniper process and provide best practices to help customer optimize/design network with worldwide trend/solutions. Proactive alerts on security threats, compliances, bulletins & procedures. Job Requirements: Bachelor degree in engineering with 8+ of experience with relevant network troubleshooting experience. Proven experience in designing and managing large service Provider networks. Strong influencing skills, design, consultation, and presentation experience directly related to operational experience. Understand Service provider core & edge network, Troubleshoot complicated hardware and software issues, replicate customer environments and network problems in the lab. Good Junos skills and understanding of product architectures. Good Service Provider background, large Enterprise/ISP network design & solution provider skills The ability to work independently and to function in a team environment. Strong customer interface and presentation skills. Effective communication and teamwork skills as the role works with many organizations within Juniper as well as with the customer. Effective written communications as the status of Design projects and network problems must be regularly communicated. Demonstrated ability to manage multiple projects and work calmly under pressure. Excellent knowledge of TCP/IP fundamentals Strong on Routing protocols & MPLS knowledge e.g. ISIS, OSPF, BGP, RSVP, LDP, IPv6 & Routing Policies, 6VPE/PE Understanding on VPN technologies (e.g. L2VPN, L3VPN, VPLS) Layer 2 protocols and technologies such as POS and Ethernet Strong knowledge on Class of service, HQOS Certifications - JNCIP/JNCIE or CCNP/CCIE is a strong plus. Hands-on knowledge on Juniper Hardware: MX, QFX, PTX, SRX series is a strong plus. Strong communication, presentation and interpersonal skills. Other expectations and capabilities: Analyse Information - Gathers and analyses the most critical information needed to understand problems. Analyses problems and issues from different points of view, breaks down problems into manageable components and determines root causes. Demonstrate Professional Judgment - Applies accurate logic and common sense in coming to conclusions, recognizes the implications and risks of actions and decisions. Makes timely decisions on problems/issues requiring immediate attention and chooses courses of action that are uniform with policies, procedures, and rules. Understand Quantitative Data - Demonstrates an understanding of the use and interpretation of key quantitative/financial measures. Uses quantitative information to draw accurate conclusions and guide actions. Address Customer Needs - Asks questions and seek feedback from customers to accurately identify customer requirements, expectations and needs. Addresses customer needs by involving the right people (resources) at the right time and periodical follow ups. Achieve Expected Results - Shows strong commitment to achieving meaningful results. Takes timely action to address important issues. Support Performance Improvement - Ensures that outputs, products and services are of high quality. Identifying and suggesting processes and practice improvement ideas through appropriate metrics and data. Build Relationships - Builds good rapport with people throughout the organization. Relates to others in an accepting, positive and respectful manner, regardless of their organizational level, personality, or background. Demonstrate Integrity - Sincere and acts in accordance with stated policies and practices and completes related training. Adapt and Learn - Demonstrates adaptability to changing needs, priorities or opportunities, recovers quickly from setbacks and willing to incorporate feedback.

Who You ll Work With You will work with the Platform team who work closest to the hardware and programming chips. What You ll Do As a Software Engineer your core responsibility is to deliver new cutting edge product features. A major part of this is writing and owning design/implementation of the code that drives our products. However, the role of a Software Engineer is much bigger than simply writing code. Software engineers work on the whole development process, including: Suggesting and deciding what features to build Driving the design and architecture Pushing, testing, documenting the feature Working alongside customers in the field if needed Are you right for this role This is an interesting and exciting opportunity to be a part of the software development team that is redefining Data Center switching. For success at Arista all you need is: Strong industry experience of 3+ years Extensive background in algorithms and strong software architecture skills Fluency in C/C++ programming Hands-on experience with designs and implementations in a strong product-engineering environment Strong software debugging skills especially in embedded systems. Experience with software development for the forwarding ASICs, FPGAs, Network Processors etc Experience with hardware abstraction layer Datapath forwardin

GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net . Role Summary: This team provides 3rd line technical support for GTT s customer support organizations. As a highly intelligent, flexible and efficient technical support team, it works with other parts of GTT to deliver world-class customer experience. The team is responsible for the stability of GTT s next generation native IPv4/IPv6 IP network and provides advanced technical support for the full range of GTT IP products working closely with Tier 1 and Tier 2 teams on customer and core issues. Duties and Responsibilities: 3rd line break/fix support for customer services across the multinational and multivendor GTT network. Owns incidents, resolves them swiftly and drives through to final fix, working with customers and other internal teams as appropriate. Escalation to vendor support and other internal teams to ensure prompt and satisfactory resolution of issues. Provides concise and relevant action plans for teams to resolve network and customer issues efficiently. Provides work instructions, guidelines and training sessions to junior engineers when required. Communication and documentation of customer and service-specific support information to the 1st line teams. Proactive problem management based on technical and trend analysis to drive ever-better network performance. Technical review and ownership of key network management systems. Scope new developments to support continuous improvement of network quality and resilience. Ensure operational processes are followed and deliver best-in-class technical support while maintaining a stable and resilient network. Designing, developing and implementing automated solutions to streamline network operations. Enhance efficiency and reduce manual intervention. Combine networking expertise with programing and scripting skills to optimize network structure ensuring scalability, reliability and security. Maintain up-to-date documentation of automated processes, scripts and network changes Required Experience/Qualifications: Minimum 5 years of experience within IP Operations environment of a Telco or large ISP. Minimum 3 years of work in IP technical 2nd line support position. Excellent and demonstrable experience of IP, MPLS and routing knowledge (ISIS, BGP, OSPF) in an ISP environment. Knowledge and understanding of SD WAN and components, working knowledge on Fortinet, VeloCloud, Aruba is preferred. Excellent knowledge of protocols in use by the systems and customer applications, independent troubleshooting skills. Excellent technical knowledge of CE/CPE configurations and troubleshooting. Understanding troubleshooting knowledge of technologies including Ethernet, Ip transit, VPLS, MPLS, DIA etc. Strong experience in the use of IP management tools, both commercial and open source. CCNP or JNCIP certification is preferred. Ansible, Python, Bash scripting language desirable. Desirable Experience/Qualifications: Excellent Juniper and JUNOS knowledge (MX960, M7, M10 and Juniper CPEs/CEs) General knowledge or telecom industry, operational processes and standards. Good knowledge and hands on experience with Fortinet, VeloCloud, Aruba/SilverPeak devices and Accedian, Cisco, Comtrend CPE s. General technical understanding of other technologies (eg. VoIP, SDH and DWDM) Hours/Travel/Shift: 24x7 shifts (5 Days working / 2 Days Off - Mostly US Business Hours) Core Competencies Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems; ability to apply knowledge of problem-solving appropriately to diverse situations. Root Cause Analysis: Knowledge of the concepts, principles, and techniques of root cause analysis (RCA); ability to use a structured approach to identify the underlying causes of problems in a particular environment and the changes needed to prevent recurrences. IP Technologies and Protocols: Knowledge of the features and policies of IP technologies and protocols; ability to configure, deploy and support IP-based networks and services. IP-based Services: Knowledge of the features and functions of IP-based services; ability to configure, deploy and support TCP/IP-based networks and associated services. Troubleshooting Network Problems: Knowledge of tools and techniques to troubleshoot network problems; ability to anticipate, recognize and resolve technical (network, hardware, software, equipment or operational) problems. Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes and enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results-oriented. Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting customer value creation at every level. Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.

Incident Manager GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net . Job Profile Summary: The Incident Manager is responsible for leading the resolution of incidents affecting customer services across a specified geography. Role Summary: The Customer Incident Manager is responsible for leading the resolution of incidents affecting customer services across an international geography. The successful candidate will require an aptitude for working with a variety of Information and Communications Technology (ICT) portfolio of products and services, to undertake analysis, facilitate and co-ordinate the necessary activities for customer incidents/requests to be resolved/completed with minimal impact to SLAs, which may range from straightforward to more complex technical requirements, including post incident/request follow-up activities. The role requires a significant amount of autonomy, so the Incident Manager should be comfortable working with minimal direction, with the ability to thrive in a fast paced and ever-changing environment. Job Scope: Interacts with Service Desk, NMC, Tier 1,5, Tier 2, Tier 3, Carrier Management, 3rd Parties, enterprise operations, network management, supplier management commercial, service delivery and sales teams. Interacts with service desk, enterprise operations, network management, supplier management commercial, service delivery and sales teams. Minimum 5 years of experience within IP Operations environment of a Telco or large ISP. Minimum 3 years of work in IP technical 2nd line support position. Excellent and demonstrable experience of IP, MPLS and routing knowledge (ISIS, BGP, OSPF) in an ISP environment. Knowledge and understanding of SD WAN and components, working knowledge on Fortinet, VeloCloud, Aruba is preferred. Excellent knowledge of protocols in use by the systems and customer applications, independent troubleshooting skills. Excellent technical knowledge of CE/CPE configurations and troubleshooting. Duties and Responsibilities: Ensure frequency of internal/external communications are maintained as needed in a timely manner, and is always clear, concise, meaningful, professional, and efficient. Review and trigger both technical and hierarchal escalations, escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g., Service Manager, Account Manager). Review and manage customer requests that involve internal GTT departments and external partners . Identify problems and raise them to the Problem Management team. Review and revise processes, policies, and procedures on a regular basis to drive efficiency and effectiveness within Service Assurance. Maintain an exceptional level of customer service and experience during any engagements with all departments (internal or external). Understanding and familiarity with Customers services and solutions. Provide feedback to appropriate Line Manager on how Incident Management, the Service Desk and supporting functions can improve. Provide mentoring and guidance to Service Desk Engineers. Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics). Actively participate as required in meetings (customer, 3rd party, internal). Train new starters Support and participate as required in any Assurance related programs . Support the Line Manager / Department Manager, undertaking ad hoc/delegated tasks of a similar level and responsibility as may be required. Understanding troubleshooting knowledge of technologies including Ethernet, Ip transit, VPLS, MPLS, DIA etc. Strong experience in the use of IP management tools, both commercial and open source. CCNP or JNCIP certification is preferred. Ansible, Python, Bash scripting language desirable. Desirable Experience/Qualifications: Excellent Juniper and JUNOS knowledge (MX960, M7, M10 and Juniper CPEs/CEs) General knowledge or telecom industry, operational processes and standards. Good knowledge and hands on experience with Fortinet, VeloCloud, Aruba/SilverPeak devices and Accedian, Cisco, Comtrend CPE s. General technical understanding of other technologies (eg. VoIP, SDH and DWDM) Hours/Travel/Shift: 24x7 shifts (5 Days working / 2 Days Off - Mostly US Business Hours) Core Competencies Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems; ability to apply knowledge of problem-solving appropriately to diverse situations. Root Cause Analysis: Knowledge of the concepts, principles, and techniques of root cause analysis (RCA); ability to use a structured approach to identify the underlying causes of problems in a particular environment and the changes needed to prevent recurrences. IP Technologies and Protocols: Knowledge of the features and policies of IP technologies and protocols; ability to configure, deploy and support IP-based networks and services. IP-based Services: Knowledge of the features and functions of IP-based services; ability to configure, deploy and support TCP/IP-based networks and associated services. Troubleshooting Network Problems: Knowledge of tools and techniques to troubleshoot network problems; ability to anticipate, recognize and resolve technical (network, hardware, software, equipment or operational) problems. Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes and enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results-oriented. Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting customer value creation at every level. Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.

Who You ll Work With You will work with the Platform team who work closest to the hardware and programming chips. What You ll Do As a Software Engineer your core responsibility is to deliver new cutting edge product features. A major part of this is writing and owning design/implementation of the code that drives our products. However, the role of a Software Engineer is much bigger than simply writing code. Software engineers work on the whole development process, including: Suggesting and deciding what features to build Driving the design and architecture Pushing, testing, documenting the feature Working alongside customers in the field if needed Are you right for this role This is an interesting and exciting opportunity to be a part of the software development team that is redefining Data Center switching. For success at Arista all you need is: Strong industry experience of 3+ years Extensive background in algorithms and strong software architecture skills Fluency in C/C++ programming Hands-on experience with designs and implementations in a strong product-engineering environment Strong software debugging skills especially in embedded systems. Experience with software development for the forwarding ASICs, FPGAs, Network Processors etc Experience with hardware abstraction layer Datapath forwardin