111 Mphasis Jobs - Page 5

Hi We are hiring for leading ITES Company for Transfer Pricing Role Skills Required: a) Any Graduate b) Hands on Experience in Transfer Pricing Documentation c) Exposure to Transfer Pricing Audits d) Benchmarking & Drafting documentation Experience Job Description : Business Process Lead is responsible for preparation of Transfer Pricing Documentation for complex entities and review team members work. Prepare and review the Transfer Pricing Workpapers and related activities. Provide support to any Transfer Pricing Documentation and Audit related queries. Oversee and monitor Transfer Pricing Documentation activities performed. Experience in Accounting Automations and Writing Basic Responsibility of / Expectations from the Role Manage end to end delivery of all Transfer Pricing related processes. Identify day-to-day issues and resolve in consultation with the customer. Ensure all relevant controls are in place with respect to day-to-day activities. Arrange for periodic trainings to the staff to be aware of the changes in the policies and procedures as well as customer specific changes. Secondary Duties: Cultivate and maintain relations with all levels within BPO Operations to develop and drive Quality business operations. Develop strategic relations with customer and identify future opportunities. Work towards team building and achieving high productivity and accountability.. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 380

Hiring For Domestic Technical Voice Process - GGN Grad. Fresher -20K For UG/BE/ B.Tech With Min 6 months in BPO -20K And with 1 Year BPO Exp. Salary Upto 4.00 LPA(25K) 24/7 5 Day Cabs Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Hiring For International Chat Process Grad Fresher 20K U/G/BE/B.Tech 6 Months exp in International BpO Must 20K & Grad/UG/BE/B.Tech with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

Greetings from KVC CONSULTANTS LTD! ! Job description: We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE - HINJEWADI PHASE - 2 SALARY STRUCTURE : Upto Rs 4 LPA -- FOR 1+ Years of Exp Upto Rs 6 LPA -- FOR 2+ Years of Exp Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests Roles and Responsibilities --- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD OR BANGLORE SD WITH OUR RESUME . HR DIVYA 9821182650 HR AREESHA 9628373763 HR VANSHIKA 9628373762 HR SIYA 7565006262 #sd#servicenow #bangalorejobs #punejobs #hiring #jobs #interested #immediatejoiners #activedirectory #livechat #voice #international #technicalsupport ------------------------------------------ #KVC CONSULTANTS LTD # #NO PLACEMENT CHARGES#

Greetings from KVC CONSULTANTS LTD! ! Job description We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE - HINJEWADI PHASE - 2 Salary : Rs 4 LPA -- FOR 1 YEAR PLUS EXP Salary : Rs 6 LPA -- FOR 2 YEAR PLUS EXP Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests Roles and Responsibilities --- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD OR BANGLORE SD WITH OUR RESUME . HR DIVYA 9821182650 HR ARRESHA 9628373763 HR SIYA 7565006262 HR VANSHIKHA 9628373762 HR RIYA 9628373761 ------------------------------------------ #KVC CONSULTANTS LTD # #NO PLACEMENT CHARGES#

. . Provide exceptional customer service to clients' customers . Resolve customer queries and concerns . Ensure customer satisfaction and loyalty . Work in Rotational Night Shifts . Work Location - Pune Magarpatta. . Required Candidate profile . . 10+2 & above with any 1+ yrs exp. . Graduates with any 1+ yrs exp. . Excellent Spoken English . Work in Night Shifts . Perks and benefits . Both ways pick n drop . incentives upto 5000

BPO - Hiring For Voice Process Australian Shifts 4.00 LPA GGN Grad/ UG / BE/ B.Tech Min.1Year Experience In Any Domain Can Apply Australian Shifts Cabs 24/7 Only Work From Office Call Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

BPO - Hiring For Voice Process Australian Shifts 4.00 LPA GGN Grad/ UG / BE/ B.Tech Min.1Year Experience In Any Domain Can Apply Australian Shifts Cabs 24/7 Only Work From Office Call Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

BPO - Hiring For Voice Process Australian Shifts 4.00 LPA GGN Grad/ UG / BE/ B.Tech Min.1Year Experience In Any Domain Can Apply Australian Shifts Cabs 24/7 Only Work From Office Call Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

BPO - Hiring For Voice Process Australian Shifts 4.00 LPA GGN Grad / BE/B.Tech Min.1Year Experience In Any Domain Can Apply Australian Shifts Cabs 24/7 Only Work From Office Call Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

We Are Hiring For Service Desk Role With Leading IT Company. Role purpose : Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web, chat and Service Requests Roles and Responsibilities Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Desired Candidate Profile 1-6 Yrs of experience in Service Desk/Technical Support - L1/L2/Desktop Support Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill: Prior SD experience and excellent English speaking skills To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Service Desk Chennai (Job Code # 28)