Job Title: Telecaller Location: Sector – 18, Noida Job Type: [Full-time] Company: [MPG Ads] About Us: [MPG partners with you to create & market innovative digital solutions. Everything we do is focused on growing your business & brands digitally. An integrated digital marketing agency specialised in branding, marketing, research and consulting.] Job Summary: We are seeking a motivated and enthusiastic Telecaller to join our dynamic team. The ideal candidate will be responsible for engaging with potential customers, providing information about our products/services, and driving sales through effective communication. This role is essential in building customer relationships and contributing to the overall success of our business. Key Responsibilities: Initiate outbound calls to potential customers from provided leads or databases. Present and promote our products/services via phone in a clear and professional manner. Understand customer needs and provide appropriate responses and solutions. Maintain accurate records of customer interactions and transactions in the CRM system. Follow up on customer inquiries and feedback to ensure satisfaction. Achieve monthly and quarterly sales targets and KPIs. Collaborate with the sales and marketing teams to develop effective communication strategies. Provide exceptional customer service and support during calls. Stay updated on product knowledge, industry trends, and competitor activities. Qualifications: High school diploma or equivalent; Bachelor's degree preferred. Previous experience in a telecalling or sales role is an advantage. Excellent verbal communication and interpersonal skills. Ability to listen actively and understand customer needs. Proficiency in using CRM software and Microsoft Office Suite. Strong organizational skills and attention to detail. Ability to handle objections and resolve issues effectively. A positive attitude and a willingness to learn. Benefits: Competitive salary and performance-based incentives. Flexible working hours (if applicable). Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Experience: Telemarketing: 1 year (Required) Language: Hindi (Required) English (Required)
Job Title: Telecaller Location: Sector – 18, Noida Job Type: [Full-time] Company: [MPG Ads] About Us: [MPG partners with you to create & market innovative digital solutions. Everything we do is focused on growing your business & brands digitally. An integrated digital marketing agency specialised in branding, marketing, research and consulting.] Job Summary: We are seeking a motivated and enthusiastic Telecaller to join our dynamic team. The ideal candidate will be responsible for engaging with potential customers, providing information about our products/services, and driving sales through effective communication. This role is essential in building customer relationships and contributing to the overall success of our business. Key Responsibilities: Initiate outbound calls to potential customers from provided leads or databases. Present and promote our products/services via phone in a clear and professional manner. Understand customer needs and provide appropriate responses and solutions. Maintain accurate records of customer interactions and transactions in the CRM system. Follow up on customer inquiries and feedback to ensure satisfaction. Achieve monthly and quarterly sales targets and KPIs. Collaborate with the sales and marketing teams to develop effective communication strategies. Provide exceptional customer service and support during calls. Stay updated on product knowledge, industry trends, and competitor activities. Qualifications: High school diploma or equivalent; Bachelor's degree preferred. Previous experience in a telecalling or sales role is an advantage. Excellent verbal communication and interpersonal skills. Ability to listen actively and understand customer needs. Proficiency in using CRM software and Microsoft Office Suite. Strong organizational skills and attention to detail. Ability to handle objections and resolve issues effectively. A positive attitude and a willingness to learn. Benefits: Competitive salary and performance-based incentives. Flexible working hours (if applicable). Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Experience: Telemarketing: 1 year (Required) Language: Hindi (Required) English (Required)