1. Liaising with doctors, nurses and other health care professionals to ensure the safe, effective and economic delivery of drug treatment 2. Participate in the work of the dispensary, including clinical and accuracy checking of prescriptions and dispensed medicines. 3. Ensure all work completed complies with Medicines Ethics and Practice, local policies and procedures, risk management and health and safety policies and protocols. 4. Dispense and supply medicines. 5. Receive, store and supply controlled drugs in accordance with the Hospital Policy. 6. Making Purchase order (P.O.) & prepare GRN for the same. 7. Purchase return of medicine due to their expiry date. 8. Handling narcotic & keep record of it. 9. Arranging non-available medicine from near by chemist. 10. Hand over cash to cashier. 11. Quarterly stocktaking. Job Type: Full-time Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift License/Certification: Chandigarh Registration (Required) Work Location: In person

Assists with the functioning of the NICU Ä Adherence to Nursing Clinical standards: - Oriented to the NICU routine, equipment and type of neonates. - Outstation Neonate Retrieval by Ambulance: provide nursing care through the retrieval, accompanies and assists. - Complete the Nursing Assessment Guide within 15 minutes of neonate admission. - Ensures the neonate is comfortable, implements safety measures for vulnerable neonates as per the policy. - Ensures safety and security of neonates by following safety measures. - Neonate condition updates to be shared twice a day with parents; change in condition to be informed immediately; provide comfort and emotional strength to parents. - Review the doctor’s notes and the drug chart on admission and implement action as required. - Prepares nursing care plans and render professional bedside nursing care. - Ensure investigation slips are raised. - Ensure all investigations are carried out as advised by the doctor, reports available on time for doctor’s perusal and further advice. - Raise pharmacy indents, check on receipt, and stock in the bedside locker and medication trolley. - Specific responsibility towards neonate physical needs: - Feeding - Position - Medication dosage and calculation according to weight and body surface - Monitor neonates on incubator and ventilator and inform abnormal findings. - Responsible for checking and recording daily weight. - Responsible for monitoring and maintaining normal oxygen saturation level. - Administer on time medications and therapies. - Check and record vital signs legibly and promptly. - Assists the doctors in special procedures, dressings and rounds. For the following procedures, ensure properly set procedure trolleys. Venopuncture Endotracheal intubation Catheterization of umbilical artery and vein Peripheral I.V. and arterial line insertion ICD insertion Lumbar puncture - Assists the doctors in the management of the asphyxiated neonate, including resuscitation and stabilization. - Coordinate procurement of blood and blood products for transfusion. Any reactions must be reported to treating consultant, IC & NS immediately. - Completes the preoperative checklist before sending the neonate to operation theatre. - Completes the transfer formalities as per the In-house Transfer Policy. - Does not take verbal orders from Doctors except in emergency, to be followed by a written order before end of shift. - Does not take verbal orders for diet unless urgent; to be followed up with written order. - Knowledge on gestational age assessment, special problems of the premature, post-mature, small for gestational age, large for gestational age neonate. - Follows universal precaution as per the unit protocol. - Aware of the APGAR scoring performed. - Trained in NALS & NRP. - Handles with care and knowledge all gadgets used in neonate care. - Have thorough knowledge on I.V. fluid and drug calculation. - Administer drugs according to ‘Drug Administration Policy.’ - While administering high risk medicines, counter checked by a second nurse for the ’10 Medication Rights’ and complete documentation policy. - Implement the policy for ‘Medications brought by patient’. - Observe the neonate to ensure safe medication, no adverse reactions. - Any errors in medication, adverse reaction or nursing intervention to be brought immediately to the notice of the In-Charge NICU and NS. In case of ADR, the respective form to be filled. - To implement the following measures : Barrier Nursing, Neonate and Self Safety, Neonate Death protocol. - Implement protocols of Infection control, hand washing, medications, narcotic policy, ICU, personal valuables, etc. - Handle waste segregation and disposal as per the policy. - Maintain personal, neonate and environmental hygiene. - To be aware of NABH & NE standards and implement the same. - Aware of neonate rights and preserve the same. - Maintains confidentiality of neonate information: medical and personal; avoids any violation by ensuring no discussion of neonate identifiable information in non-secure areas. - Provide health education to the mother and attendants on breastfeeding, additional feeding, safety measures, and effect of medication. - To encourage, educate and assist mothers in breastfeeding. - To prepare additional feed with strict aseptic technique as per the doctor’s written instruction. - Ensure visitors follow Aseptic protocol when visiting NICU. - Follow aseptic protocols when reporting for work in NICU; adhere to NICU attire policy. - Maintains the medical and nursing records of neonates as per the institutional requirements. - At discharge, obtain signature from the parents (father or mother) at the time of handing over baby. - To carefully pack and hand over the body of the deceased; obtain signature from the parents (father or mother) at the time of handing over; assist with death certificate and other related documents. Ä Fulfilling the Service Vision & Inter-department Coordination: - Is well-groomed as per standard; maintains discipline and decorum. - Responsible for the implementation of the Service Vision – ensures personalized care while delivering service. - Coordinates with support departments to ensure patient and attendants are comfortable and services are as per standard. - Maintains a cordial interpersonal relationship with all colleagues. - Co-ordinates with IP coordinator, Billing team and related departments regarding timely admissions, discharges and billing activities of the patients. - Coordinates and works closely with LDR, OT, Wards Pharmacy & Lab. Ä Ward Management: - Ensures no misuse or wastage of material, contributes to cost control. - Assists with Inventory management. - Takes over and hands over accurately at change of shifts. - Assists with accurate data collection for Quality Indicators. - Willingly accepts additional tasks, deployment based on operational requirement. Ä Personal Development: - Attend in-service programs and trainings to enhance knowledge. - Ensures is up to date with latest protocols and practices. Job Type: Full-time Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person

Assists with the functioning of the NICU Ä Adherence to Nursing Clinical standards: - Oriented to the NICU routine, equipment and type of neonates. - Outstation Neonate Retrieval by Ambulance: provide nursing care through the retrieval, accompanies and assists. - Complete the Nursing Assessment Guide within 15 minutes of neonate admission. - Ensures the neonate is comfortable, implements safety measures for vulnerable neonates as per the policy. - Ensures safety and security of neonates by following safety measures. - Neonate condition updates to be shared twice a day with parents; change in condition to be informed immediately; provide comfort and emotional strength to parents. - Review the doctor’s notes and the drug chart on admission and implement action as required. - Prepares nursing care plans and render professional bedside nursing care. - Ensure investigation slips are raised. - Ensure all investigations are carried out as advised by the doctor, reports available on time for doctor’s perusal and further advice. - Raise pharmacy indents, check on receipt, and stock in the bedside locker and medication trolley. - Specific responsibility towards neonate physical needs: - Feeding - Position - Medication dosage and calculation according to weight and body surface - Monitor neonates on incubator and ventilator and inform abnormal findings. - Responsible for checking and recording daily weight. - Responsible for monitoring and maintaining normal oxygen saturation level. - Administer on time medications and therapies. - Check and record vital signs legibly and promptly. - Assists the doctors in special procedures, dressings and rounds. For the following procedures, ensure properly set procedure trolleys. Venopuncture Endotracheal intubation Catheterization of umbilical artery and vein Peripheral I.V. and arterial line insertion ICD insertion Lumbar puncture - Assists the doctors in the management of the asphyxiated neonate, including resuscitation and stabilization. - Coordinate procurement of blood and blood products for transfusion. Any reactions must be reported to treating consultant, IC & NS immediately. - Completes the preoperative checklist before sending the neonate to operation theatre. - Completes the transfer formalities as per the In-house Transfer Policy. - Does not take verbal orders from Doctors except in emergency, to be followed by a written order before end of shift. - Does not take verbal orders for diet unless urgent; to be followed up with written order. - Knowledge on gestational age assessment, special problems of the premature, post-mature, small for gestational age, large for gestational age neonate. - Follows universal precaution as per the unit protocol. - Aware of the APGAR scoring performed. - Trained in NALS & NRP. - Handles with care and knowledge all gadgets used in neonate care. - Have thorough knowledge on I.V. fluid and drug calculation. - Administer drugs according to ‘Drug Administration Policy.’ - While administering high risk medicines, counter checked by a second nurse for the ’10 Medication Rights’ and complete documentation policy. - Implement the policy for ‘Medications brought by patient’. - Observe the neonate to ensure safe medication, no adverse reactions. - Any errors in medication, adverse reaction or nursing intervention to be brought immediately to the notice of the In-Charge NICU and NS. In case of ADR, the respective form to be filled. - To implement the following measures : Barrier Nursing, Neonate and Self Safety, Neonate Death protocol. - Implement protocols of Infection control, hand washing, medications, narcotic policy, ICU, personal valuables, etc. - Handle waste segregation and disposal as per the policy. - Maintain personal, neonate and environmental hygiene. - To be aware of NABH & NE standards and implement the same. - Aware of neonate rights and preserve the same. - Maintains confidentiality of neonate information: medical and personal; avoids any violation by ensuring no discussion of neonate identifiable information in non-secure areas. - Provide health education to the mother and attendants on breastfeeding, additional feeding, safety measures, and effect of medication. - To encourage, educate and assist mothers in breastfeeding. - To prepare additional feed with strict aseptic technique as per the doctor’s written instruction. - Ensure visitors follow Aseptic protocol when visiting NICU. - Follow aseptic protocols when reporting for work in NICU; adhere to NICU attire policy. - Maintains the medical and nursing records of neonates as per the institutional requirements. - At discharge, obtain signature from the parents (father or mother) at the time of handing over baby. - To carefully pack and hand over the body of the deceased; obtain signature from the parents (father or mother) at the time of handing over; assist with death certificate and other related documents. Ä Fulfilling the Service Vision & Inter-department Coordination: - Is well-groomed as per standard; maintains discipline and decorum. - Responsible for the implementation of the Service Vision – ensures personalized care while delivering service. - Coordinates with support departments to ensure patient and attendants are comfortable and services are as per standard. - Maintains a cordial interpersonal relationship with all colleagues. - Co-ordinates with IP coordinator, Billing team and related departments regarding timely admissions, discharges and billing activities of the patients. - Coordinates and works closely with LDR, OT, Wards Pharmacy & Lab. Ä Ward Management: - Ensures no misuse or wastage of material, contributes to cost control. - Assists with Inventory management. - Takes over and hands over accurately at change of shifts. - Assists with accurate data collection for Quality Indicators. - Willingly accepts additional tasks, deployment based on operational requirement. Ä Personal Development: - Attend in-service programs and trainings to enhance knowledge. - Ensures is up to date with latest protocols and practices. Job Type: Full-time Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person

1. Liaising with doctors, nurses and other health care professionals to ensure the safe, effective and economic delivery of drug treatment 2. Participate in the work of the dispensary, including clinical and accuracy checking of prescriptions and dispensed medicines. 3. Ensure all work completed complies with Medicines Ethics and Practice, local policies and procedures, risk management and health and safety policies and protocols. 4. Dispense and supply medicines. 5. Receive, store and supply controlled drugs in accordance with the Hospital Policy. 6. Making Purchase order (P.O.) & prepare GRN for the same. 7. Purchase return of medicine due to their expiry date. 8. Handling narcotic & keep record of it. 9. Arranging non-available medicine from near by chemist. 10. Hand over cash to cashier. 11. Quarterly stocktaking. Job Type: Full-time Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift License/Certification: Chandigarh Registration (Required) Work Location: In person

Cognitive Clinical Management · To inform the concerned consultant as soon as the patient is admitted · Perform and document history & physical examination · Formulate differential diagnosis · Develops and documents initial plan of care* · Basic plan of care and check list as per labor room PROTOCOL book · Modifies daily plan of care* · Writes daily progress notes · Obtain and document informed consent · Perform preoperative work up · Order appropriate referrals* · Order appropriate investigations* · Interpret hemodynamic parameters in critically ill patients* · Interpret laboratory & radiology results · Orders transfusions of blood and blood products* · Order appropriate medication and other orders* · Prepare an appropriate discharge summary and explain the orders on discharge to the patient. · To write the duty report in duty register and take written handover and takeover. (to be checked daily by the in-house consultants) · To fill the insurance form – to be signed by the concerned consultant. Clinical Non-invasive Management · Perform pelvic examination and Pap smear · Perform cardio-pulmonary resuscitation · Orders, adjusts artificial feeding modalities Clinical Invasive Management · Performs nasogastric intubation · Inserts urethral catheter · Assist in surgical procedures* · Perform D&C, MTP* · Conduct low & high risk vaginal deliveries* Job Type: Full-time Pay: ₹100,000.00 - ₹150,000.00 per month Schedule: Rotational shift Application Question(s): Minimum Qualification : MD/MS/DGO in Obs & Gyne Work Location: In person

Reporting to the unit Facility Director & doted reporting to the corporate PR & Branding Head. Conceptualizing and implementing BTL activities to communicate brand presence & increase footfalls / generate leads to the unit. Activations in residential welfare association. Activations in schools & colleges. Activation in commercial spaces. Close co-ordination with corporate creative teams on requirements of unit level collaterals. Close coordination with in-house doctors & PR agencies for articles / journals / blogs. Brand promotional activity. In-house patient engagement activities like- Baby Shower etc. Work with doctor referral marketing team, by taking part in the arranged events and by supporting with required marketing collaterals as and when required. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Reporting to the unit Facility Director & dotted reporting to the Regional / National Sales Head. Responsible for the overall business contribution/growth in Doctor referral sales , in addition to ensuring individual sales targets are achieved. Budget Revenue Achievement from VC’s & Referrals for different product · Daily reporting of sales activities in an effective manner as instructed by the RM on an individual contributor role Building a strong doctor network for consistent referrals by identifying opportunities to collaborate and partner Ensure activation of the geographies/periphery markets , by planning and executing Doctor/ patient engagement programs o Development work for expanding market share which includes medical camps, webinars, CME’s, Round Table Meetings. o Consistently doing Patient engagement programs , like , Baby shower, ANC classes, physio / diet sessions · Promotion of the hospital services / inhouse consultants / programs through Corporate Sales team Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Listen to voice recordings that physicians and other healthcare workers make and convert them into written reports. Review and edit medical documents created using speech recognition technology. Interpret and transcribe terminology and abbreviations in preparing patients’ medical histories, discharge summaries, and other documents. Comply with healthcare privacy laws and standards when handling patient information. Collaborate with healthcare providers to ensure that transcripts are accurate and complete. Maintain detailed and organized records to ensure documentation is readily available for healthcare providers and compliant with regulatory standards. Update electronic health records (EHR) systems with transcribed data. Education Qualifications: High school diploma or equivalent; post-secondary training in medical transcription is highly beneficial. Certification as a healthcare documentation specialist or medical transcriptionist is preferred. Familiarity with medical terminology, anatomy, and pharmacology. Excellent listening skills and the ability to interpret and transcribe information accurately. Strong typing skills and proficiency in word processing and EHR software. Attention to detail and commitment to accuracy. Ability to work independently and maintain confidentiality of patient information. Key Attributes: Strong command of the English language, including grammar and composition. Ability to work under pressure and adhere to deadlines. Good communication skills for interacting with healthcare professionals to clarify information. Flexibility to handle fluctuations in workload and changes in job requirements. Continuous learning to keep up with medical terminology and advances in healthcare practices. About the Role: Act as a critical link in the healthcare documentation chain, ensuring accurate and accessible patient records. Support patient care by providing a reliable written record that can be referenced by healthcare professionals. Contribute to the efficiency of healthcare delivery by enabling quick access to patient information. Assist in compliance with legal, regulatory, and accreditation requirements by ensuring complete and accurate documentation. Facilitate multidisciplinary collaboration by providing clear and comprehensive medical records that are essential for coordinated care and treatment planning. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

- Greet customers with warmth & politeness. - Guide them to the area they are required to go. - Attend to all guests promptly and courteously; coordinate services as per their requirements. - Be aware of customers names, their appointment time and greet repeat customers with recognition and warmth. - Help customers fill the registration forms and any related documents. - Complete the Registration Process and generate UHID Cards for patients. - Handle VIP customers with special attention; ensure all departments are alert and services are smooth. - Ensure that customers are comfortable; keep track of them and in case of any changes to their schedule, update them at the earliest. - While talking to customers, pay full attention, understand their specific queries and respond appropriately. If you are unable to resolve the query, seek assistance from a senior. - Communicate updates of the patients to their relatives’ time to time. - Coordinate patient movement into Consultant chambers; be alert and track waiting patients. - Be aware of open slots for walk-in patients; schedule them as per availability. - If consultant advises, accompany patients to referred departments for investigations. - Ensure Billing is advised to charge for all diagnostic services and bills are updated accurately. - Make bookings (reservations) for the beds if required; book appropriate bed type. - Be aware of escalation matrix. - Collect feedback from all customers. Admissions : - Receive admission request form from patient. - Conduct the admission process smoothly, ensure all documents are duly filled and signed by patient/attendant; all fields are filled in the admission portal; appropriate Bed is blocked - Collect deposit - Escort patient to the floor and assigned room - Nursing station and concerned consultant is informed about the admission Reports Dispatch : - Coordinate hand over of reports not collected by customer earlier. Administrative: - Understand Hospital Information System for carrying out billing jobs. Prepare bills by entering all lab orders, medications, and services given to patients. - At Hospitals that don’t have own Blood Bank : Arrange blood as per doctors’ advice. Check at empaneled blood banks, send blood for cross matching; as per requirement either reserve or get the blood in the patient name. Ensure payment to Blood bank and charges debited to patient account. - Ensure day to day report of all the floors |areas reach the concerned authority without fail. - Maintain Daily New Registration Tracker , OPD count, Daily Collection & Submission. - Ensure general cleanliness of the floor. - Ensure magazine stands, Value cards stand , pamphlets are fully stocked and displayed correctly. - Ensure music is playing and OP area looks fresh and inviting. - Communicate clearly between the clinical & administration teams to ensure smooth operations. - Maintain transparency in all activities and execution. - Ensure Consultant Chambers are cleaned and ready for next consultant occupancy – as per checklist. Ä Fulfilling the Service Vision & Inter-department Coordination: - Is well-groomed as per standard; maintains discipline and decorum. - Responsible for the implementation of the Service Vision – ensures personalized care while delivering service. - Engages well with Clinicians and colleagues, builds respect and rapport. - Coordinates with support departments to ensure customers are comfortable and services are as per standard. - Maintains a cordial interpersonal relationship with all colleagues. Ä Personal Development: - Attends in-service programs and trainings to enhance knowledge. - Ensures is up to date with latest protocols and practices. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person

Reporting to the unit Facility Director & doted reporting to the corporate PR & Branding Head. Conceptualizing and implementing BTL activities to communicate brand presence & increase footfalls / generate leads to the unit. Activations in residential welfare association. Activations in schools & colleges. Activation in commercial spaces. Close co-ordination with corporate creative teams on requirements of unit level collaterals. Close coordination with in-house doctors & PR agencies for articles / journals / blogs. Brand promotional activity. In-house patient engagement activities like- Baby Shower etc. Work with doctor referral marketing team, by taking part in the arranged events and by supporting with required marketing collaterals as and when required. Job Type: Full-time Work Location: In person

- Greet customers with warmth & politeness. - Guide them to the area they are required to go. - Attend to all guests promptly and courteously; coordinate services as per their requirements. - Be aware of customers names, their appointment time and greet repeat customers with recognition and warmth. - Help customers fill the registration forms and any related documents. - Complete the Registration Process and generate UHID Cards for patients. - Handle VIP customers with special attention; ensure all departments are alert and services are smooth. - Ensure that customers are comfortable; keep track of them and in case of any changes to their schedule, update them at the earliest. - While talking to customers, pay full attention, understand their specific queries and respond appropriately. If you are unable to resolve the query, seek assistance from a senior. - Communicate updates of the patients to their relatives’ time to time. - Coordinate patient movement into Consultant chambers; be alert and track waiting patients. - Be aware of open slots for walk-in patients; schedule them as per availability. - If consultant advises, accompany patients to referred departments for investigations. - Ensure Billing is advised to charge for all diagnostic services and bills are updated accurately. - Make bookings (reservations) for the beds if required; book appropriate bed type. - Be aware of escalation matrix. - Collect feedback from all customers. Admissions : - Receive admission request form from patient. - Conduct the admission process smoothly, ensure all documents are duly filled and signed by patient/attendant; all fields are filled in the admission portal; appropriate Bed is blocked - Collect deposit - Escort patient to the floor and assigned room - Nursing station and concerned consultant is informed about the admission Reports Dispatch : - Coordinate hand over of reports not collected by customer earlier. Administrative: - Understand Hospital Information System for carrying out billing jobs. Prepare bills by entering all lab orders, medications, and services given to patients. - At Hospitals that don’t have own Blood Bank : Arrange blood as per doctors’ advice. Check at empaneled blood banks, send blood for cross matching; as per requirement either reserve or get the blood in the patient name. Ensure payment to Blood bank and charges debited to patient account. - Ensure day to day report of all the floors |areas reach the concerned authority without fail. - Maintain Daily New Registration Tracker , OPD count, Daily Collection & Submission. - Ensure general cleanliness of the floor. - Ensure magazine stands, Value cards stand , pamphlets are fully stocked and displayed correctly. - Ensure music is playing and OP area looks fresh and inviting. - Communicate clearly between the clinical & administration teams to ensure smooth operations. - Maintain transparency in all activities and execution. - Ensure Consultant Chambers are cleaned and ready for next consultant occupancy – as per checklist. Ä Fulfilling the Service Vision & Inter-department Coordination: - Is well-groomed as per standard; maintains discipline and decorum. - Responsible for the implementation of the Service Vision – ensures personalized care while delivering service. - Engages well with Clinicians and colleagues, builds respect and rapport. - Coordinates with support departments to ensure customers are comfortable and services are as per standard. - Maintains a cordial interpersonal relationship with all colleagues. Ä Personal Development: - Attends in-service programs and trainings to enhance knowledge. - Ensures is up to date with latest protocols and practices. Job Type: Full-time Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person

Listen to voice recordings that physicians and other healthcare workers make and convert them into written reports. Review and edit medical documents created using speech recognition technology. Interpret and transcribe terminology and abbreviations in preparing patients’ medical histories, discharge summaries, and other documents. Comply with healthcare privacy laws and standards when handling patient information. Collaborate with healthcare providers to ensure that transcripts are accurate and complete. Maintain detailed and organized records to ensure documentation is readily available for healthcare providers and compliant with regulatory standards. Update electronic health records (EHR) systems with transcribed data. Education Qualifications: High school diploma or equivalent; post-secondary training in medical transcription is highly beneficial. Certification as a healthcare documentation specialist or medical transcriptionist is preferred. Familiarity with medical terminology, anatomy, and pharmacology. Excellent listening skills and the ability to interpret and transcribe information accurately. Strong typing skills and proficiency in word processing and EHR software. Attention to detail and commitment to accuracy. Ability to work independently and maintain confidentiality of patient information. Key Attributes: Strong command of the English language, including grammar and composition. Ability to work under pressure and adhere to deadlines. Good communication skills for interacting with healthcare professionals to clarify information. Flexibility to handle fluctuations in workload and changes in job requirements. Continuous learning to keep up with medical terminology and advances in healthcare practices. About the Role: Act as a critical link in the healthcare documentation chain, ensuring accurate and accessible patient records. Support patient care by providing a reliable written record that can be referenced by healthcare professionals. Contribute to the efficiency of healthcare delivery by enabling quick access to patient information. Assist in compliance with legal, regulatory, and accreditation requirements by ensuring complete and accurate documentation. Facilitate multidisciplinary collaboration by providing clear and comprehensive medical records that are essential for coordinated care and treatment planning. Job Type: Full-time Work Location: In person

At OP: - Greet customers with warmth & politeness. Help customers fill the registration forms and any related documents. - Complete the Registration Process and generate UHID Cards for patients Ensure that customers are comfortable; keep track of them and in case of any changes to their schedule, update them at the earliest. - While talking to customers, pay full attention, understand their specific queries and respond appropriately. If you are unable to resolve the query, seek assistance from a senior. - Communicate updates of the patients to their relatives’ time to time. - Coordinate patient movement into Consultant chambers; be alert and track waiting patients. - Be aware of open slots for walk-in patients; schedule them as per availability. - If consultant advises, accompany patients to referred departments for investigations. - Ensure Billing is advised to charge for all diagnostic services and bills are updated accurately. - Make bookings (reservations) for the beds if required; book appropriate bed type. - Be aware of escalation matrix. - Collect feedback from all customers. Admissions : - Receive admission request form from patient. - Conduct the admission process smoothly, ensure all documents are duly filled and signed by patient/attendant; all fields are filled in the admission portal; appropriate Bed is blocked - Collect deposit - Escort patient to the floor and assigned room - Nursing station and concerned consultant is informed about the admission Reports Dispatch : - Coordinate hand over of reports not collected by customer earlier. Administrative: - Understand Hospital Information System for carrying out billing jobs. Prepare bills by entering all lab orders, medications, and services given to patients. Maintain Daily New Registration Tracker , OPD count, Daily Collection & Submission. - Ensure general cleanliness of the floor. Ä Fulfilling the Service Vision & Inter-department Coordination: - Is well-groomed as per standard; maintains discipline and decorum. - Responsible for the implementation of the Service Vision – ensures personalized care while delivering service. - Engages well with Clinicians and colleagues, builds respect and rapport. - Coordinates with support departments to ensure customers are comfortable and services are as per standard. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Ability to commute/relocate: Greater Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Experience: Billing: 1 year (Preferred) Work Location: In person