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6.0 - 8.0 years
4 - 8 Lacs
bengaluru
Work from Office
Greetings from INVISIA SOFTWARE - Kalyan Nagar, Bangalore. We are hiring for Assistant Manager / Manager US Operations with 6+ years of experience in US Based process. 2 years experience in a similar leadership role, managing day-to-day operations, driving performance, and ensuring process excellence. Shift - US Shift 5 days working (No cab) Only candidates who are currently working as Assistant Manager or Manager are eligible to apply for this role.” Job Summary: We are seeking an experienced Assistant Manager/Manager with strong team-handling skills and prior exposure to US-based processes. The ideal candidate should have a minimum of 2 years experience in a similar leadership role, managing day-to-day operations, driving performance, and ensuring process excellence. Prior experience in the Mortgage domain will be an added advantage. Key Responsibilities: Lead, manage, and motivate a team to achieve business targets and maintain high performance standards. Ensure smooth operations of assigned US-based processes with adherence to SLAs and quality benchmarks. Monitor, track, and report key performance metrics, implementing corrective actions when needed. Handle team escalations and ensure timely resolution of issues. Collaborate with cross-functional teams and stakeholders for process improvements. Train, mentor, and develop team members to build strong operational capabilities. Ensure compliance with organizational policies, data security, and client requirements. Required Skills & Experience: Minimum 2 years experience as an Assistant Manager/Manager with proven team-handling experience . Strong understanding and prior exposure to US processes (mandatory). Excellent communication, leadership, and stakeholder management skills. Analytical mindset with problem-solving abilities. Prior experience in Mortgage processes will be a strong advantage. Ability to work in US shifts and manage deadlines effectively. Educational Qualification: Graduate (Any discipline). Postgraduate preferred but not mandatory. What We Offer: Competitive salary and benefits package. Exposure to global clients and processes. Opportunity to grow within a fast-paced, performance-driven organization. *Interested candidates do share your updated CV to shamala.m@invisiasoftware.com OR WhatsApp 7795066884*
Posted 1 week ago
0.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Company Description Stellar Innovations is a leader in business process management and transformation, leveraging top-tier technological solutions. We are a fast-growing organization with a customer-first approach, adding strategic business value to premier clients in the U.S. banking, financial services, and insurance industries. With a team of 1,500 professionals, we serve prominent names in the U.S. Title and Mortgage industry, using our technology and automation capabilities to reduce turn times and costs while improving quality outcomes. Our global teams, located in the USA and India, work around the clock to deliver exceptional results. We are committed to employee development and personal growth, making Stellar Innovations an excellent place to work and grow. Role Description This is a full-time on-site role for a Mortgage Trainer located in Bengaluru. The Mortgage Trainer will be responsible for developing and delivering training programs related to the mortgage industry. Day-to-day tasks include preparing training materials, conducting training sessions, assessing trainees' performance, and providing feedback. The role also involves collaborating with other departments to identify training needs and ensuring compliance with industry regulations and company policies. Qualifications Expertise in mortgage processes, regulations, and best practices Strong presentation and instructional skills Proficiency in developing training materials and programs Excellent communication and interpersonal skills Ability to assess trainee performance and provide constructive feedback Experience with e-learning platforms and tools Familiarity with industry software and technology Bachelors degree in a related field or equivalent experience Previous experience as a mortgage trainer or similar role is a plus Show more Show less
Posted 2 weeks ago
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