QSR service and sales representative Customer Service: Greet customers warmly, take orders accurately, and ensure a pleasant dining experience. Order Processing: Handle billing, generate invoices, and manage cash or digital payments efficiently. Product Knowledge: Understand menu items, combos, and ongoing offers to upsell and recommend products to customers. Food Handling: Coordinate with kitchen staff to ensure orders are prepared and served correctly and on time. Hygiene & Cleanliness: Maintain cleanliness of the counter, service area, and display units as per FSSAI and QSR hygiene standards. Stock Management: Monitor availability of food and beverage items; inform the supervisor of low stock or shortages. Customer Feedback: Collect and communicate feedback to improve service quality and customer satisfaction. Team Support: Work collaboratively with kitchen and service teams to ensure smooth daily operations. Sales Target Achievement: Promote add-ons and combo offers to achieve daily sales goals. Compliance: Follow all safety, hygiene, and brand operation standards as per company policy.