Key Responsibilities Develop and implement social media strategies across various platforms (e.g., Facebook, Twitter, Instagram, LinkedIn, Pinterest) Create engaging content including posts, graphics, reels, and videos to increase brand awareness and engagement. Monitor social media channels for trending topics and opportunities to engage with the audience. Analyze social media metrics and generate reports to track performance and identify areas for improvement. Serve as the primary point of contact for assigned clients, maintaining strong relationships and ensuring client satisfaction. Understand clients' needs and objectives, and effectively communicate them to the internal team. Coordinate with internal departments to deliver projects on time and within budget while meeting client expectations. Address client inquiries, concerns, and requests promptly and professionally. Write compelling and creative copy for social media posts, ads, and other marketing materials. Develop content calendars and schedules to ensure consistent and timely posting. Collaborate with graphic designers and multimedia specialists to produce high-quality visual content. Stay updated on industry trends, social media best practices, and emerging platforms. Conduct competitive analysis and benchmarking to inform strategy development. Utilize social media analytics tools to gather insights and optimize campaigns for better performance. About Company: MOOCH is a design-driven stationery and lifestyle brand with a strong legacy of 9 years, now expanding as an LLP. We specialize in handcrafted diaries, sustainable gifting, and unique products that blend creativity with functionality. As we scale, we're looking for talented individuals who are passionate about design, branding, and marketing.
Selected Intern's Day-to-day Responsibilities Include Plan, draft, and schedule posts across platforms Create basic content captions, stories, reels, and product posts Research trends, competitors, hashtags, and audience insights Track engagement likes, comments, reach, clicks, saves Respond to DMs, comments, and engage with the community Maintain and update the monthly content calendar Coordinate with design, product, and marketing teams for approvals Assist with influencer outreach, follow-ups, and coordination Support during shoots ideas, props, BTS, uploads Organize brand assets photos, videos, testimonials, etc. Handle customer queries and provide polite, timely responses Coordinate and process orders, shipping updates, and follow-ups Offer end-to-end client service from inquiry to delivery and feedback Help resolve order issues, delays, exchanges, or custom requests Share product details, pricing, offers, and recommendations when needed About Company: MOOCH is a design-driven stationery and lifestyle brand with a strong legacy of 9 years, now expanding as an LLP. We specialize in handcrafted diaries, sustainable gifting, and unique products that blend creativity with functionality. As we scale, we're looking for talented individuals who are passionate about design, branding, and marketing.