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0.0 - 3.0 years
0 Lacs
karnataka
On-site
You are invited to attend a walk-in interview on 18th April 2025 between 10 AM to 3 PM at beGalileo (CarveNiche Technologies) BPL Campus, Bannerghatta Main Road. We are seeking freshers with a basic foundation in System Admin & Cloud Infrastructure management and excellent interpersonal skills for the technical support position. As a Technical Support Associate, your responsibilities will include troubleshooting technical issues, providing timely customer feedback, and supporting the roll-out of patches, fixes, new applications, among other duties. You will be required to interact with customers directly, as well as create written documentation, necessitating excellent written and verbal communication skills. The ideal candidate should hold a Bachelor's or Master's Degree or equivalent, with no prior experience mandatory; however, up to 1 year of relevant experience is acceptable. **Job Responsibilities (Technical Support):** - Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues faced by end customers, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution within agreed time limits - Guide clients through a series of actions via phone, email, or chat until the technical issue is resolved - Properly escalate unresolved issues to appropriate internal teams - Provide prompt and accurate feedback to customers - Refer to internal database or external resources to provide accurate tech solutions - Ensure all issues are properly logged and managed - Follow up with clients to ensure their IT systems are fully functional post troubleshooting - Prepare accurate and timely reports - Document technical knowledge in the form of notes and manuals - Maintain positive relationships with clients **Job Requirements (Technical Support):** - Prior internship, projects, or trainee experience in tech support, customer support, or a similar role - Proficiency in Windows/Linux/Mac OS, web browsers, CRMs like Hubspot/Zoho, MS Office, SQL, database, basics of API - Experience with remote desktop applications and help desk software - Attention to detail and good problem-solving skills - Excellent interpersonal skills - Good written and verbal communication skills **Desired Skills & Competencies:** - Effective communication skills - Excellent judgment, analytical thinking, and problem-solving skills - Basic knowledge of AWS and Cloud services - Intermediate knowledge of Linux - Familiarity with containerization & container orchestration services like Kubernetes and Docker - Beginner knowledge and experience in implementing CI/CD, especially AWS CodeDeploy and AWS CodePipeline - Basic knowledge and experience with AWS services such as RDS, Elasticsearch, EKS, ECR, Load balancer, IAM, Lambda, Pinpoint - Experience with monitoring tools like New Relic, Prometheus, Datadog - Version control system experience with Git and Bitbucket/Gitlab/Github - Familiarity with code quality tools like SonarQube **Great to Have Skills:** - Knowledge of API & Microservices platform (Not Mandatory) - Enthusiasm for problem-solving and a willingness to learn **Shift:** Variable/Rotational (Across 24*7 shift) **Schedule:** Full Time **Location:** HYBRID Salaries will be as per market norms, along with benefits such as medical insurance, life/accident cover, cross-learning & development, and potential job rotation to other functions of interest post-confirmation. This role requires a minimal duration service stay, and candidates must be willing to sign such an agreement upon joining. Only those willing to commit to this requirement may apply.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
Would being part of a digital transformation excite you Are you passionate about infrastructure security Join our digital transformation team. We operate at the heart of the digital transformation of our business. Our team is responsible for the cybersecurity, architecture, and data protection for our global organization. We advise on the design and validation of all systems, infrastructure, technologies, and data protection. Partner the best. As a Staff Infrastructure Architect, you will support the design and execution of our infrastructure security roadmap. Collaborating with global teams and customers, you will help architect solutions that enable our business to grow in an agile and secure manner. You will be responsible for supporting and improving our tools/process for continuous deployment management, supporting solution Infra Architect to deploy the application and infra to customer private/public cloud, debugging the Docker images/containers, Kubernetes clusters issues, building monitoring tools around Kubernetes/AKS clusters, and developing process tools to track the customer releases and create update plans. You will also be responsible for developing processes to ensure the patching/updates take place without affecting the operation SLA, meeting availability SLA working with Infra and application team responsible for 24x7, profiling deployment process and identifying bottlenecks, demonstrating expertise in writing scripts to automate tasks, implementing Continuous Integration/Deployment build principles, providing expertise in the quality engineering, test planning, and testing methodology for developed code/images/containers, and helping businesses develop an overall strategy for deploying code. To be successful in this role, you will need a Bachelor's education in Computer Science, IT, or Engineering, at least 4+ years of production experience providing hands-on technical expertise to design, deploy, secure, and optimize Cloud services, hands-on experience with containerization technologies (Docker, Kubernetes) is a must (minimum 2 years), experience with creating, maintaining, and deploying automated build tools for a minimum of 2 years, in-depth knowledge of Clustering, Load Balancing, High Availability, and Disaster Recovery, Auto Scaling, Infrastructure-as-a-code (IaaC) using Terraform/CloudFormation, good knowledge of Application & Infrastructure Monitoring Tools like Prometheus, Grafana, Kibana, New Relic, Nagios, hands-on experience of CI/CD tools like Jenkins, understanding of standard networking concepts such as DNS, DHCP, subnets, Server Load Balancing, Firewalls, knowledge of Web-based application development, strong knowledge of Unix/Linux and/or Windows operating systems, experience with common scripting languages (Bash, Perl, Python, Ruby), and the ability to assess code, build it, and run applications locally on his/her own. Additionally, you should have experience with creating and maintaining automated build tools, facilitating and coaching software engineering team sessions on requirements estimation and alternative approaches to team sizing and estimation, publishing guidance and documentation to promote adoption of design, proposing design solutions based on research and synthesis, creating general design principles that capture the vision and critical concerns for a program, and demonstrating mastery of the intricacies of interactions and dynamics in Agile teams. We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer flexible working patterns, including working remotely from home or any other work location and flexibility in your work schedule to help fit in around life. Talk to us about your desired flexible working options when you apply. Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other. About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward making it safer, cleaner, and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.,
Posted 1 month ago
12.0 - 16.0 years
0 Lacs
karnataka
On-site
Seeking a highly experienced Senior Software Engineer with deep expertise in cloud computing, container orchestration, and virtualized infrastructure. The ideal candidate will have hands-on experience with Docker, Kubernetes, and Microsoft Azure, and a strong background in designing and managing scalable, secure, and resilient IT infrastructure in public cloud environments. Key Responsibilities: Design, implement, and manage containerized applications using Docker and Kubernetes. Architect and maintain cloud-native infrastructure on Microsoft Azure and other public cloud platforms. Lead the development and deployment of infrastructure-as-code (IaC) and CI/CD pipelines. Collaborate with cross-functional teams to ensure secure, scalable, and high-performance infrastructure. Drive cloud adoption, cost optimization, and governance strategies across the organization. Monitor and troubleshoot infrastructure issues, ensuring high availability and disaster recovery readiness. Mentor junior engineers and contribute to architectural decisions and best practices. Required Skills & Qualifications: Bachelors or Masters degree in Computer Science, Information Technology, or related field. 12-14 years of experience in software engineering and IT infrastructure. Strong hands-on experience with: - Docker, Kubernetes, and container orchestration - Microsoft Azure and other public cloud providers - Virtualization technologies and cloud-native architecture Deep understanding of cloud security, networking, and infrastructure automation. Proficiency in scripting and configuration management tools (e.g., Terraform, Ansible, Bash). Preferred Qualifications: Azure certifications (e.g., Azure Solutions Architect, Azure DevOps Engineer). Experience with multi-cloud environments and hybrid cloud strategies. Familiarity with DevOps practices, monitoring tools, and compliance frameworks.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
madurai, tamil nadu
On-site
As a DBA Expert, you will be required to have strong knowledge of CouchDB architecture, including replication and clustering. Your expertise should include experience with JSON, MapReduce functions, and query optimization for efficient data retrieval. You should be skilled in CouchDB performance tuning and effective indexing strategies to ensure optimal database functionality. Additionally, familiarity with monitoring tools like Prometheus, Grafana, etc., for real-time performance tracking is essential. Your responsibilities will also include understanding backup strategies, including full backups, incremental backups, replication-based backups, automated scheduling, storage policies, and restoration processes. You should be capable of troubleshooting database locks, conflicts, and indexing delays to prevent performance bottlenecks and ensure smooth operations. The ideal candidate for this role should possess strong experience with Apache CouchDB and a solid understanding of NoSQL database concepts, document stores, and JSON-based structures. Experience with CouchDB replication, clustering, and eventual consistency models is a must. Knowledge of data backup/recovery and security best practices is also crucial for this position. In addition to technical expertise, you should have excellent problem-solving and communication skills to effectively collaborate with team members and stakeholders. Your ability to analyze complex database issues and propose effective solutions will be key to success in this role.,
Posted 1 month ago
7.0 - 12.0 years
18 - 30 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Job Summary: We are seeking a skilled and proactive Application Support Engineer to monitor, support and enhance AWS-based applications . The ideal candidate will have experience in Python automation, user support and cloud infrastructure. Key Responsibilities: Monitor application health, performance, and availability using AWS tools. Respond to and resolve user queries and technical issues efficiently. Perform root cause analysis and implement long-term fixes. Develop Python scripts to automate routine tasks and improve operational workflows. Collaborate with development and DevOps teams to ensure seamless application deployment and maintenance. Maintain documentation for support procedures, known issues, and automation scripts. Participate in on-call rotation and incident response. Required Skills & Qualifications: 2+ years of experience in application support or a similar role. Strong hands-on experience with AWS services (e.g., EC2, CloudWatch, Lambda, S3, RDS). Proficiency in Python for scripting and automation. Familiarity with monitoring tools and log analysis. Experience with ticketing systems (e.g., Jira, ServiceNow). Excellent communication and analytical skills.
Posted 1 month ago
3.0 - 6.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Req ID: 316015 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now, We are currently seeking a Sr Zabbix Administrator to join our team in Bangalore, Karn?taka (IN-KA), India (IN), Zabbix Administration and Support Roles and responsibilities - In-depth knowledge of Enterprise Monitoring tool architecture, administration, and configuration, Technically manage the design and implementation of Zabbix tool, Hands on experience of end-to-end deployment, In-depth Knowledge of Systems Mgmt , Monitoring Tools, ITIL process, Integrations with different tools & scripting, Good understanding of Automation & Enterprise-wide monitoring tooling solutions, Hands on experience in integrating Enterprise Monitoring tools with ITSM platforms, Minimum (5) years hands on experience in administering and configuring Enterprise Monitoring tools at an L3 level, Having knowledge of IT Infra Programming/Scripting (Shell; Jason, MySQL; Python; Perl) Good understanding of OS (Windows and Unix), Must have good knowledge of public cloud platforms (Azure, AWS, GCS) Install and configure software and hardware, Apply Zabbix patches and upgrades once available to upgrade the environment, Lead troubleshooting of issues and outages, Provide technical support as requested, for internal and external customers primarily for Zabbix Undertake individual assignments or work on a project as part of a larger team analyzing customer requirements, gathering and analyzing data and recommending solutions, Ensure assignments are undertaken consistently and with quality, Produce and update assignment documentation as required, Experienced in customer interaction, Good communication skills (verbal/written), Experienced in dealing with internal and external stake holders independently during transitions and project driven activities, Willing to work in 24 7 work environment, About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity We are one of the leading providers of digital and AI infrastructure in the world NTT DATA is a part of NTT Group, which invests over $3 6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future Visit us at us nttdata NTT DATA endeavors to make https://us nttdata accessible to any and all users If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us nttdata /en/contact-us This contact information is for accommodation requests only and cannot be used to inquire about the status of applications NTT DATA is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For our EEO Policy Statement, please click here If you'd like more information on your EEO rights under the law, please click here For Pay Transparency information, please click here , Show
Posted 1 month ago
1.0 - 5.0 years
8 - 18 Lacs
Hyderabad
Work from Office
Role Overview: We are seeking an experienced Senior Incident Engineer to manage and lead incident management processes in a 24/7 operational environment. The candidate must be comfortable working on-site 5 days a week to ensure seamless coordination and support. This role involves responding to service incidents, coordinating resolutions, driving process improvements, and ensuring high availability of critical services. The ideal candidate thrives under pressure, multitasks efficiently, and leads both operational incident response and continuous improvement initiatives, leveraging AI and automation to advance incident management maturity. Key Responsibilities: Incident Management & Resolution: Respond promptly to reported service incidents, identify causes, and initiate incident management processes. Proactively identify high-impact scenarios from monitoring tools and engage stakeholders to prevent potential outages. Prioritize incidents based on urgency and business impact. Plan, coordinate, and monitor all activities related to incident resolution. Triage, facilitate, and drive major issues to resolution. Follow escalation matrices and engage stakeholders through bridge calls and timely incident communications. Serve as the primary point of contact and first escalation stage for incidents. Maintain clear, ongoing communication with stakeholders and leadership during incident lifecycles. Improvement Initiatives: Lead continuous process improvements by reviewing and enhancing policies, roles, and technologies. Drive proactive monitoring strategies to shift from reactive to proactive support. Reporting & Communication: Prepare and present monthly OKR and incident reports with key metrics to leadership. Translate technical and analytical findings into clear business presentations and reports. Qualifications & Skills: 35 years overall IT experience, with at least 3 years as an Incident Manager or Senior Incident Engineer. ITIL Foundation certification is mandatory; Expert level preferred. Experience working with Enterprise Command Center or similar operations teams. Strong knowledge of Google Sheets, PowerPoint, and data management tools. Excellent verbal and written communication skills; confident presenter. Strong analytical skills, root cause analysis, and problem-solving capabilities. Ability to multitask and work effectively in a high-volume, 24/7 shift-based environment. Self-motivated with a proactive, can-do attitude. Comfortable working on-site in Bangalore with on-call support as needed. Interest and experience in leveraging AI/automation to improve incident processes is a plus Location: Bangalore( Candidate should be open to work from Office)
Posted 1 month ago
4.0 - 16.0 years
22 - 27 Lacs
Pune
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role, you will: Lead the design and development of RESTful APIs and microservices using Java and Spring Boot. Architect scalable, secure, and high-performance solutions on AWS. Oversee containerization and deployment using Docker and Kubernetes. Mentor and guide a team of developers, ensuring best practices in coding, testing, and DevOps. Collaborate with cross-functional teams to deliver end-to-end solutions. Drive code reviews, technical documentation, and continuous improvement initiatives. Requirements Strong proficiency in Java (8/11/17+), Spring Boot, and REST API development. Hands-on experience with Microservices architecture and design patterns. Expertise in AWS services (EC2, ECS, Lambda, S3, RDS, etc.). Experience with Docker and Kubernetes for container orchestration. Familiarity with CI/CD pipelines and DevOps practices. Excellent problem-solving, leadership, and communication skills. Experience with API security, OAuth2, and JWT. Knowledge of monitoring tools (Prometheus, Grafana, ELK stack). Exposure to Agile methodologies. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Posted 1 month ago
1.0 - 2.0 years
5 - 10 Lacs
Kozhikode
Work from Office
Today, through BHN s single global platform, businesses of all kinds can tap into the world s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com. Overview: We are seeking a skilled and motivated Software Engineer with strong proficiency in Java and Angular, and hands-on experience with AWS cloud services. In this role, you will be responsible for designing, developing, testing, and deploying scalable software solutions that power our products and services. You will collaborate with cross-functional teams to deliver high-quality code in a fast-paced environment. Responsibilities: Design, develop, and maintain scalable backend and frontend applications using Java and JavaScript (Node.js, Angular, or similar frameworks). Leverage AWS cloud services including Lambda, EC2, S3, API Gateway, RDS, ECS, and CloudFormation to deliver resilient cloud-native solutions. Write clean, testable, and maintainable code, adhering to modern software engineering practices. Participate actively in Agile ceremonies including sprint planning, daily standups, and retrospectives. Collaborate cross-functionally with product managers, designers, and engineering peers to define, develop, and deliver new features. Monitor application performance, troubleshoot issues, and drive optimizations to ensure high availability and responsiveness. Engage in a rotating support schedule (2-sprint rotation) and participate in on-call responsibilities. Utilize observability and monitoring tools to ensure system reliability and proactive issue detection. Qualifications: 1-2 years of professional software development experience. Strong experience in Java and in JavaScript frameworks (Angular, Node.js, or equivalent) is required . Hands-on experience deploying and operating applications using AWS services in production environments. Solid understanding of RESTful API design, asynchronous data handling, and event-driven architecture. Familiar with DevOps best practices including Push on Green , version control using Git, and automated deployments. Experience working with observability tools for logging, monitoring, and alerting. Strategic thinker with strong problem-solving skills and a passion for continuous learning and improvement. Effective communicator with a collaborative mindset, able to work closely with cross-functional teams. Bachelor s degree in computer science, Engineering, or a related field; advanced degrees are a plus. Ability to thrive in a dynamic, fast-paced environment and adapt to changing technologies and priorities.
Posted 1 month ago
11.0 - 17.0 years
40 - 60 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Role Overview We are seeking a seasoned and strategic Principal Infrastructure Architect to lead the design and delivery of enterprise infrastructure solutions across on-premises, cloud, and hybrid environments. The ideal candidate will bring deep expertise in IT infrastructure, service management, cloud strategy, and client engagement. This role is critical in driving innovation, operational efficiency, and customer satisfaction within our managed services portfolio. Key Responsibilities Architecture & Design Design and architect end-to-end managed infrastructure solutions across on-premises, cloud, and hybrid models. Develop technical blueprints, reference architectures, and service catalogs. Act as a trusted advisor to clients in areas such as Enterprise Service Management, AIOps, and Infrastructure Monitoring. Present AIOps strategies and solution roadmaps to clients. Define disaster recovery (DR) and business continuity plans aligned with client requirements. Technical Leadership Lead infrastructure assessments and audits for new and existing clients. Provide strategic guidance on cloud adoption, modernization, and automation. Collaborate with engineering teams to implement provisioning, monitoring, and orchestration solutions. Oversee the integration of performance monitoring and alerting tools. Service Management & Operations Design and implement ITIL-based service management processes. Define and operationalize SLAs, runbooks, and support workflows. Lead the development of incident, problem, and change management processes. Ensure alignment of infrastructure operations with ITSM best practices. Client Engagement & Pre-Sales Serve as the technical SME in client meetings, workshops, and solution demos. Provide ongoing consultation and optimization recommendations post-deployment. Support pre-sales efforts through solutioning, proposals, and technical validations. Required Qualifications Technical Expertise 15+ years in IT infrastructure architecture and management. Strong hands-on knowledge of: Virtualization: VMware vSphere, Hyper-V, KVM Cloud Platforms: AWS, Azure, GCP (multi-cloud & hybrid preferred) Storage Solutions: SAN, NAS, cloud storage Backup/DR: Veeam, Commvault, Azure Backup Networking: Routing, switching, firewalls, load balancing Databases: SQL Server, Oracle, MySQL, PostgreSQL Monitoring Tools: SCOM, Nagios, Datadog, New Relic Endpoint Management: SCCM, Intune, or equivalent Service Management ITIL Foundation Certification (Expert/Master preferred). Experience with ITSM tools: ServiceNow, Remedy, Jira Service Management. Knowledge of DevOps and cloud operations practices. Proficiency with automation tools: Ansible, Terraform, PowerShell. Additional Requirements Bachelors or Masters degree in Computer Science, IT, or related field. Industry certifications: AWS Solutions Architect, Azure Architect, VMware VCP, etc. Strong problem-solving, analytical, and communication skills. Experience in a consulting or managed services environment. Familiarity with security and compliance frameworks (e.g., ISO, NIST, SOC2). Project management exposure (PMP/PRINCE2 preferred). Why Join Us? Work with cutting-edge infrastructure and cloud technologies. Be part of a global team of industry leaders and technical experts. Opportunity to drive innovation and shape enterprise IT strategies. Competitive compensation, continuous learning, and growth opportunities.
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As the Major Incident Commander and Problem Manager at TransUnion, you will be an integral part of the Operations Management function. Your role will involve acting as the Incident Commander, collaborating with DevOps, SRE teams, and Service Owners during Major Incidents to effectively triage and mitigate service impacting events promptly. You will also oversee the progression of incidents through the Problem Management lifecycle. Key Responsibilities: - Incident Management: Your primary responsibility will be to direct Subject Matter Experts (SMEs) and Service(s) leaders to restore service swiftly during Major Incidents while maintaining accurate and timely progress data. You will be responsible for updating senior leaders, stakeholders, and end-users and escalating issues when necessary. Additionally, you will develop and implement Incident Management processes and systems to drive process improvements globally. - Problem Management: You will lead Post-Incident Review and Problem Management meetings to identify root causes, drive permanent fixes, and prevent future incidents. Collaborating with DevOps and SRE teams, you will analyze incident trends, implement best practices, and strive for continuous improvement using various root cause analysis methods. - General Responsibilities: Applying ITIL best practices, you will ensure systematic incident and problem management processes. You will monitor service and infrastructure dashboards, taking necessary actions to address anomalies. Impact You'll Make: To excel in this role, you should possess a Bachelor's degree or higher in Computer Science or a related field. Strong leadership, project planning, communication, and execution skills are essential, along with the ability to communicate technical issues clearly to non-technical stakeholders. Your expertise in troubleshooting, core infrastructure technologies, cloud-native tools, and observability tools will be crucial. Experience with IaC tools, root cause analysis methods, and trouble ticketing systems is also required. Requirements: You must be flexible to work within a Follow the Sun global shift ROTA, covering local daytime hours, holidays, and weekends on a rotational basis. On-call responsibilities will be shared across team members. This hybrid position requires regular virtual work and in-person presence at a TU office location for a minimum of two days a week. As the Advisor, IT Support at TransUnion, you will play a vital role in incident and problem management, contributing to the organization's operational efficiency and service excellence.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
kolkata, west bengal
On-site
As a MuleSoft Support Engineer at EY, you will be joining a team that is focused on providing exceptional support for integration solutions. With 3 to 4 years of experience in MuleSoft technologies, you will play a key role in troubleshooting issues, maintaining MuleSoft applications, and ensuring seamless integration across systems. Your passion for MuleSoft and dedication to high availability and performance will be essential in this role. Key Responsibilities: - Providing technical support for MuleSoft applications and integrations, guaranteeing high availability and performance. - Troubleshooting and resolving issues related to MuleSoft integrations, including analyzing logs and debugging applications. - Assisting in the deployment and configuration of MuleSoft applications across various environments. - Monitoring MuleSoft environments to optimize performance and security. - Collaborating with development teams to implement best practices for API design and integration. - Documenting support processes, troubleshooting guides, and system configurations for future reference. - Participating in root cause analysis for incidents and contributing to preventive measures. - Staying updated with the latest MuleSoft features and best practices to enhance support capabilities. - Providing on-call support as needed and participating in support rotation. Skills And Attributes For Success: - 3-4 years of experience in MuleSoft with MuleSoft Certified Developer certification. - Bachelor's degree in Computer Science, Information Technology, or a related field. - Familiarity with MuleSoft Anypoint Platform, Mule ESB, and API Manager. - Understanding of integration patterns, API design, and RESTful services. - Basic troubleshooting skills and experience with debugging MuleSoft applications. - Knowledge of CI/CD processes and tools like Jenkins and Git is advantageous. - Strong problem-solving skills, attention to detail, and good communication skills. - Ability to work collaboratively in a team environment. Preferred Qualifications: - MuleSoft Certified Developer certification. - Experience with monitoring tools like Splunk and New Relic for performance analysis. - Understanding of cloud technologies and services like AWS and Azure. At EY, you will have the opportunity to work with a client-oriented team, learn new skills, and be part of a market-leading, multi-disciplinary team. Continuous learning, transformative leadership, and a diverse and inclusive culture are some of the values that we uphold at EY. Join us in building a better working world by leveraging data, AI, and advanced technology to shape the future with confidence and address the pressing issues of today and tomorrow across various services and sectors.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
kolkata, west bengal
On-site
You are an experienced Application Support professional with 2-5 years of expertise in supporting API-based services and microservices. Your role will involve providing L1 support, ensuring adherence to SLAs, and troubleshooting issues to guarantee the smooth functionality of applications. You will be based in Kolkata and the position is a full-time employment opportunity. Your responsibilities will include providing L1 support for API-based applications and microservices, monitoring APIs and services using tools like ELK and Dynatrace, troubleshooting issues related to API functionality, failures, and integration, performing root cause analysis, and providing timely resolution/updates to incidents within SLA. You will collaborate with development teams to resolve issues, validate fixes, maintain documentation on known issues, support deployment activities, and ensure that API uptime and performance SLAs are met. Your role will require strong functional and technical skills, the ability to quickly learn and adapt, understanding of ticket management and SLAs, as well as excellent verbal and written communication skills. You are expected to bring in-depth knowledge of APIs, API-based services, and microservices architecture, hands-on experience with L1 application support, including incident management and issue resolution, the ability to work with monitoring tools for timely detection and resolution of service disruptions, a strong understanding of SLA management, and good troubleshooting skills under pressure to meet deadlines. As part of the benefits package, you will receive a competitive salary, talent development culture with quarterly promotion cycles, company-sponsored higher education and certifications, the opportunity to work with cutting-edge technologies, employee engagement initiatives, annual health check-ups, and insurance coverage for self, spouse, two children, and parents. Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. They invite applications from all qualified individuals, including those with disabilities and regardless of gender or gender preference. Hybrid work options, flexible working hours, and accessible facilities are available to support employees with diverse needs and preferences. The company offers a values-driven and people-centric work environment that focuses on professional and personal growth, positive impact through technology, collaborative innovation, diversity, and work-life well-being. Persistent is an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. Join Persistent to unleash your full potential and thrive in an inclusive and supportive work environment.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
You are seeking an experienced Boomi Architect to lead the design, development, and deployment of integration solutions using the Dell Boomi AtomSphere platform. As a Boomi Architect, you will be responsible for architecting scalable, secure, and high-performance integration solutions that connect cloud and on-premise applications and data. The ideal candidate should possess 8+ years of IT experience, with at least 3 years in Boomi architecture and development. Your expertise in Boomi AtomSphere, including Process Building, API Management, EDI, and Master Data Hub, will be crucial for this role. You should have a strong understanding of integration patterns, REST/SOAP web services, APIs, and cloud platforms. Experience with middleware platforms, ETL tools, and enterprise applications such as Salesforce, NetSuite, and SAP is required. Proficiency in data formats like JSON, XML, CSV, and data mapping/transformation is essential. Additionally, you should have experience with error handling, logging, retry mechanisms, and monitoring tools. A strong knowledge of authentication mechanisms like OAuth2, JWT, and Basic Auth is also necessary. Experience in CI/CD practices for integration deployments is preferred. Problem-solving skills, communication skills, and the ability to work with internal teams and external vendors are important aspects of this role. As a Boomi Architect, your responsibilities will include leading the design and architecture of end-to-end integration solutions using Dell Boomi, translating business requirements into technical specifications, defining and implementing integration best practices, developing integration architecture documents, overseeing Boomi process development, and collaborating with internal teams and external vendors to ensure alignment with enterprise architecture. At GlobalLogic, we prioritize a culture of caring and offer continuous learning and development opportunities. You will have the chance to work on interesting and meaningful projects that have a real impact. We believe in balance and flexibility, offering various work arrangements to help you achieve a healthy work-life balance. Join us in a high-trust organization where integrity is key, and trust is a cornerstone of our values.,
Posted 1 month ago
8.0 - 13.0 years
8 - 18 Lacs
Bengaluru
Work from Office
Senior ServiceNow Developer with 8–10 yrs exp. Skilled in catalog dev, flows, scripts, ACLs, portal structure, ITSM modules, and integrations (Azure AD, CyberArk, Zabbix). Strong in stakeholder management and end-to-end ServiceNow delivery Required Candidate profile ServiceNow development: catalog, record producers, flow designers, UI policies, scripts, business rules, ACLs. Hands-on with ITSM & CMDB. Integration experience with Azure AD, CyberArk, Zabbix.
Posted 1 month ago
8.0 - 13.0 years
8 - 18 Lacs
Bengaluru
Work from Office
Senior ServiceNow Developer with 8–10 yrs exp. Skilled in catalog dev, flows, scripts, ACLs, portal structure, ITSM modules, and integrations (Azure AD, CyberArk, Zabbix). Strong in stakeholder management and end-to-end ServiceNow delivery Required Candidate profile ServiceNow development: catalog, record producers, flow designers, UI policies, scripts, business rules, ACLs. Hands-on with ITSM & CMDB. Integration experience with Azure AD, CyberArk, Zabbix.
Posted 1 month ago
3.0 - 7.0 years
3 - 7 Lacs
Hubli, Mangaluru, Mysuru
Work from Office
AJO / Campaign (Adobe) Role Overview We are seeking a skilled and detail-oriented Adobe Campaign & Journey Orchestration Specialist to lead the implementation and optimization of customer journeys using Adobe Journey Optimizer and Adobe Campaign. This role is critical in delivering personalized, timely, and effective communications across email, push, and SMS channels. Key Responsibilities Journey Implementation & Logic Design Build and maintain orchestrated journeys using Adobe Journey Optimizer and Adobe Campaign. Implement logic for real-time and scheduled delivery using edge-based triggers and behavioural data. Channel Management Manage and optimize delivery across email, push notifications, and SMS. Ensure seamless integration and execution across all outbound communication channels. Experimentation & Personalization Support A/B testing, multivariate testing, and proofing processes to refine personalized offers. Collaborate with analytics and creative teams to iterate on content and targeting strategies. Monitoring & Optimization Monitor delivery logs, KPIs, and performance metrics to identify issues and opportunities. Continuously improve orchestration logic based on data insights and campaign results. Qualifications 3 7+ years Proven experience with Adobe Journey Optimizer and Adobe Campaign (Standard or Classic). Strong understanding of customer journey mapping, segmentation, and personalization strategies. Experience with A/B testing frameworks and campaign proofing. Familiarity with delivery monitoring tools and KPI tracking. Excellent problem-solving skills and attention to detail. Strong communication and collaboration abilities.
Posted 1 month ago
4.0 - 7.0 years
10 - 15 Lacs
Bengaluru
Work from Office
Yrs of exp: 4-7 yrs UI - Developer P1: HTML, ReactJS, Javascript, Typescript, modular CSS, UNIT testing, Redux, UI debugging skills, Writing efficient & quality code, integrating with BE APIs, Figma or similar design tool for UI-Mocks. P2: Logging & Monitoring tools like Quantum Metrics, Splunk, Grafana etc., UI performance engineering & security. .
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
indore, madhya pradesh
On-site
You are an L1 Engineer - Technical Operations located in Indore, MP, required to work from the office. You will be responsible for providing 24/7 support with an experience range of 1-3 years. Your main responsibilities include Linux proficiency, production support, deployment, and incident management. As an L1 Engineer at our Indore location, you should have a strong background in a 24/7 support environment, particularly as a Production Support Engineer. You must possess basic/intermediate knowledge of IT infrastructure, such as networks, servers, and databases, and be adept at troubleshooting hardware and software issues. Certification in relevant technologies like ITIL, Microsoft, Linux admin, or Cisco would be advantageous. Excellent communication and interpersonal skills are crucial for interacting with end-users, obtaining additional information on reported issues, and providing comprehensive technical solutions. Your role requires expertise in Linux operating systems, experience in offering production support for end customers, and proficiency in deploying applications in production environments. Additionally, you must have worked at customer locations, utilized monitoring tools, and practices to ensure system performance and reliability. Primary Skills: - Basic Linux Knowledge: Familiarity with Linux OS, including basic commands and file system navigation. - Production Support: Troubleshoot and resolve production issues promptly. - Deployment: Skilled in deploying applications in production and other environments. - 24/7 Support: Comfortable with providing 24/7 support. - Monitoring: Proficient in monitoring tools to ensure system performance. - Customer Support: Strong communication skills for interacting with end customers. - Documentation: Maintain accurate records of issues, resolutions, and procedures. - Ticketing Systems: Manage and resolve tickets efficiently using systems like JIRA or ServiceNow. - Problem-Solving Skills: Basic troubleshooting skills to address common issues. - Server Management: Experience in managing physical servers, including setup and troubleshooting. - On-Site Experience: Provide on-site support to enhance customer satisfaction. Secondary Skills: - Time Management: Prioritize tasks effectively to meet deadlines and SLAs. - Customer Service Orientation: Focus on providing excellent support and maintaining positive relationships. - Basic Scripting: Knowledge of basic scripting languages to automate tasks. - Adaptability: Stay updated with new tools and technologies. - Stress Management: Remain composed during critical incidents.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
The SOA Lead Engineer will be responsible for leading the design, development, and implementation of microservices using Golang within the SOA platform. You will be expected to promote a culture of code quality, clean architecture, and test-driven development among team members. Additionally, accurate and thorough documentation of processes to contribute to a knowledge repository will be a key aspect of your role. Collaboration with architects, developers, and stakeholders to define and refine the SOA strategy and roadmap will also be essential. Required Skills: - Strong proficiency in any backend programming language. - Proficiency in designing and implementing DB Schemas. - Experience in designing, developing, and implementing SOA-based solutions. - In-depth understanding of API design principles and best practices. - Exceptional problem-solving and analytical skills. Preferred Skills: - Experience with programming languages such as Golang (Preferred), PHP, Java, Node.js. - Familiarity with containerization technologies like Docker and Kubernetes. - Knowledge of message brokers such as RabbitMQ, Kafka, etc. - Expertise in cloud platforms like AWS, Azure, or Google Cloud. - Familiarity with logging and monitoring tools like Prometheus or Grafana. - Understanding of CI/CD pipelines for SOA platform deployments. Qualification: - Full-time B.Tech (CS/IT) only. Experience: - 5-7 years of relevant experience.,
Posted 1 month ago
5.0 - 10.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As an AI Architect at our organization, you will play a crucial role in defining and implementing the end-to-end architecture for deploying our machine learning models, including advanced Generative AI and LLM solutions, into production. Your responsibilities will include leading and mentoring a cross-functional team of Data Scientists, Backend Developers, and DevOps Engineers to foster a culture of innovation, technical excellence, and operational efficiency. In terms of Architectural Leadership, you will design, develop, and own the scalable, secure, and reliable architecture for deploying and serving ML models with a focus on real-time inference and high availability. You will also lead the strategy and implementation of the in-house API wrapper infrastructure and define architectural patterns, best practices, and governance for MLOps. Evaluating and selecting the optimal technology stack for our ML serving infrastructure will also be a key part of your role. Regarding Team Leadership & Mentorship, you will lead, mentor, and inspire the diverse team, guiding them through complex architectural decisions and technical challenges. Your goal will be to foster a collaborative environment that encourages knowledge sharing, continuous learning, and innovation across teams while driving technical excellence and adherence to engineering best practices. Your expertise in Generative AI & LLM will be essential as you architect and implement solutions for deploying Large Language Models, drive the adoption of techniques like Retrieval Augmented Generation, and stay updated on the latest advancements in AI to evaluate their applicability to our business needs. Collaborating closely with Data Scientists, Backend Developers, and DevOps Engineers will be crucial to integrate models seamlessly into the serving infrastructure, build robust APIs, and ensure operational excellence of the AI infrastructure. Effective communication of complex technical concepts to both technical and non-technical stakeholders will also be a part of your responsibilities. In terms of qualifications, you should have a Bachelor's or Master's degree in Computer Science, Machine Learning, Data Science, or a related field, along with 10+ years of software engineering experience and proven experience in leading cross-functional engineering teams. Your technical skills should include expertise in MLOps principles, Python proficiency, containerization technologies, cloud platforms, Large Language Models, and monitoring tools. Leadership qualities such as exceptional mentorship and team-building abilities, strong analytical and problem-solving skills, excellent communication skills, and a strategic mindset will be highly valued in this role. Bonus points will be awarded for experience with specific ML serving frameworks, contributions to open-source projects, and familiarity with data governance and compliance in an AI context.,
Posted 1 month ago
12.0 - 16.0 years
0 Lacs
maharashtra
On-site
At Capgemini Engineering, the world leader in engineering services, a global team of engineers, scientists, and architects collaborate to empower the world's most innovative companies to reach their full potential. From cutting-edge technologies like autonomous cars to life-saving robots, our digital and software technology experts are known for their out-of-the-box thinking, providing unique R&D and engineering services across various industries. Embark on a career with us, where every day presents new opportunities to make a meaningful difference. As a part of our team, you will be responsible for developing and implementing techniques and analytics applications that convert raw data into valuable insights using data-oriented programming languages and visualization software. Utilize data mining, data modeling, natural language processing, and machine learning to extract and analyze information from large datasets, both structured and unstructured. Visualize, interpret, and report data findings, and potentially create dynamic data reports. We are currently seeking a highly experienced AI/ML Solution Architect to take the lead in designing and implementing scalable, enterprise-grade AI and machine learning solutions. The ideal candidate should possess a solid background in data science, cloud computing, and AI/ML frameworks, demonstrating the ability to translate business requirements into technical solutions effectively. **Primary Responsibilities:** - Design and architect end-to-end AI/ML solutions customized to meet specific business needs. - Lead the development and deployment of machine learning, deep learning, and generative AI models. - Collaborate with cross-functional teams, including data engineers, software developers, and business stakeholders. - Ensure seamless integration of AI models into existing systems and workflows. - Conduct architecture reviews, performance tuning, and scalability assessments. - Stay abreast of the latest trends, tools, and technologies in the field of AI/ML. **Primary Skills (Must-Have):** - Strong expertise in AI/ML algorithms, encompassing deep learning, NLP, and computer vision. - Proficiency in Python and ML libraries such as TensorFlow, PyTorch, Keras, and Scikit-learn. - Experience with cloud platforms, particularly Azure (mandatory); familiarity with AWS/GCP is desirable. - Hands-on experience with LLMs (e.g., Azure OpenAI, Mistral) and GenAI deployment. - API development using FastAPI, Flask; integration with third-party tools (e.g., SharePoint, SNOW). - Solid understanding of data security (at rest and in motion) and data flow diagrams. **Secondary Skills (Good-to-Have):** - UI development using Angular, Streamlit, HTML, CSS, and JavaScript. - Experience with containerization tools like Docker, Azure Container Registry/Instance. - Familiarity with monitoring tools such as Splunk and NewRelic. - Knowledge of Agentic AI, RAG (Retrieval-Augmented Generation), and MFA (Multi-Factor Authentication). - Cost estimation and infrastructure planning for AI deployments (on-prem/cloud). **Qualifications:** - Bachelor's or Master's degree in Computer Science, Engineering, or a related field. - 12-14 years of experience in AI/ML solution development and architecture. - Excellent communication and stakeholder management skills. Join Capgemini, a global partner in business and technology transformation, dedicated to accelerating organizations" transition to a digital and sustainable world while delivering tangible impact for enterprises and society. With a diverse team of over 340,000 members across 50 countries, Capgemini is a trusted leader with a heritage spanning more than 55 years. Clients rely on Capgemini to unlock technology's value and address their entire business needs, offering end-to-end services and solutions with expertise in AI, generative AI, cloud, and data, supported by industry knowledge and a strong partner ecosystem.,
Posted 1 month ago
4.0 - 9.0 years
8 - 18 Lacs
Guwahati
Work from Office
The Postgre SQL DBA would need to have at least 3 years of experience with development and customer support, providing technical and operational support activities of Database Servers, including logical and physical database design support, troubleshooting, performance monitoring, tuning, and optimizing. PostgreSQL database cloning by using Pg_dump and Pg_Restore. Review all PostgreSQL logs and problems. Experience with Postgres Connection Pooling (PgBouncer). Hands-on operational DBA expertise in the areas of Replication, High Availability and Backup/Recovery. Advanced performance-tuning skills to review performance data and prepare reports. SQL and Linux scripting skills are required skills. Strong communication skills are a requirement for this position. Ability to manage customer or in-house escalation calls is required Experience working on an Application/Development team or experience as an Application DBA. Responsible for managing Development, QA, Staging and Production databases and applications and implementing future enhancements to meet the business needs of the end users. Monitor database health - availability, reliability, performance, capacity planning. Upgrading PostgreSQL Databases. Responsible for the monitoring and uptime of all production databases. Estimate PostgreSQL database capacities; develop methods for monitoring database capacity and usage. Lead efforts to develop and improve procedures for automated monitoring and proactive intervention, reducing any need downtime. Responsible for developer SQL code review to ensure queries are optimized and tuned to perform efficiently prior to production release. Responsible for regular maintenance on databases (e.g., Vacuum, Reindexing, Archiving). Responsible for pro-active remediation of database operational problems. Participate in a 247 support rotation. Support complex web-based applications. Automatic Switchover & Failover.
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Title: L2 Support Engineer Location: Bangalore Role overview: As an L2 Engineer , you play a critical role in ensuring the stability, reliability, and performance of systems deployed in a cloud environment. Your responsibilities span across monitoring, troubleshooting, deployment, and collaboration with cross-functional teams. How you will create impact: Responsibilities: Monitoring the health of the system in a cloud environment. Answering the technical queries raised by Operations team. Deploying the system in production environment. Assist the development team to analyse the technical issues in production by deep diving into the issues and identifying the root cause of the issue in production. Essential qualifications: 3-5 years of relevant experience in production support. Should have BE/ B. Tech/BCA/MCA/ ME/M.Tech /B.Sc. (Computers)/M.Sc. (Computers) degree from a reputed University. Good understanding of Linux environment, Shell/Perl scripts. Monitoring the system in production using tools like Kibana or any other monitoring tools. Willing to work in 24X7 environment. Experience on Banking domain is a huge plus Interview rounds & assessments: Table for Two: A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay. Beyond the Bio: A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics. Manager Meetup: A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth. Hot Seat: A cultural fit round that includes an overview of the company s core values and long-term plans. Why TerraPay: TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant. Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions. We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists. Read more about TerraPay here.
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Chennai
Work from Office
We are looking for a proactive and detail-oriented AI OPS Engineer to support the deployment, monitoring, and maintenance of AI/ML models in production. Reporting to the AI Developer, this role will focus on MLOps practices including model versioning, CI/CD, observability, and performance optimization in cloud and hybrid environments. Key Responsibilities: Build and manage CI/CD pipelines for ML models using platforms like MLflow, Kubeflow, or SageMaker. Monitor model performance and health using observability tools and dashboards. Ensure automated retraining, version control, rollback strategies, and audit logging for production models. Support deployment of LLMs, RAG pipelines, and agentic AI systems in scalable, containerized environments. Collaborate with AI Developers and Architects to ensure reliable and secure integration of models into enterprise systems. Troubleshoot runtime issues, latency, and accuracy drift in model predictions and APIs. Contribute to infrastructure automation using Terraform, Docker, Kubernetes, or similar technologies. Required Qualifications: 3 5 years of experience in DevOps, MLOps, or platform engineering roles with exposure to AI/ML workflows. Hands-on experience with deployment tools like Jenkins, Argo,
Posted 1 month ago
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