1087 Monitoring Tools Jobs - Page 16

Assistant Manager II to Deputy Manager Ii Jobs At CCIL - ccil - The Clearing Corporation of India Limited Jobs At CCIL - ccil Job Description of : OCP Engineer Job Title : Assistant Manager II to Deputy Manager Ii Department : Information Technology Reports To : Sr. Manager Experience : Minimum 5 years of experience in RedHat OpenShift Container Platform (OCP. Experience in developing, deploying and administering RH OCP solution for enterprise-level applications. Preferred Qualification : In-depth knowledge of RedHat RH OCP. Required Qualification : Diploma/ BE/ BSC (IT) or equivalent. Skill, Knowledge & Trainings : Certification on RH OpenShift Platform Core Competencies : Functional Competencies : Job Purpose : We are seeking an experienced OpenShift Container Platform (OCP) Administrator to join our IT/DevOps team. The ideal candidate will be responsible for the administration, configuration, and maintenance of our OpenShift clusters, ensuring high availability, scalability, and security of our containerized environments. The OCP Administrator will work closely with development teams, DevOps engineers, and other stakeholders to support and enhance our containerized application infrastructure Area of Operations : Manage and Maintain RH OCP. Experience Red Hat OCP. Installation of OCP cluster and managing services such as, quay registry, monitoring the cluster health and resource utilization, installing and upgrading cluster operators, managing user permissions with Roles and Role Binding policy, Configuring persistent storage solutions for stateful applications. Creating and managing Resource Quota for optimum resource utilization. Managing node-level configuration with MachineConfig. Creating and Managing configuration data with Secrets and MachineConfig. Adding nodes in the cluster. Understanding pod scheduling, resource allocation, and affinity/anti-affinity rules. Configuring networking solutions such as DNS, Ingress and HA proxy. Troubleshooting OCP related issues. Fault finding, Analysis and logging information for reporting of performance exceptions. Key Responsibility : Designing and implementing OCP infrastructure. Designing OCP clusters to meet organizational requirements. Configuring networking, storage, and security settings for the cluster. Implementing backup and restore strategies for cluster data and configurations. Performing upgrades of cluster. Configuring authentication and authorization mechanisms. Setting up monitoring tools to track cluster performance and resource usage Strong problem solving and communication skills. Any Other Requirement : Comfortable to work in 24*7 rotational shift

The role requires expertise in system engineering with a strong focus on Cloud Operations and DevOps practices The candidate should have hands-on experience with Google Kubernetes Engine (GKE), conti DevOps Engineer Globalsoft, Inc The role requires expertise in system engineering with a strong focus on Cloud Operations and DevOps practices The candidate should have hands-on experience with Google Kubernetes Engine (GKE), continuous integration and continuous delivery (CI/CD) pipelines, and observability and monitoring tools A solid understanding of cloud infrastructure management and operational automation is essential

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers, We empower car dealers and manufacturers to fully embrace digital transformation HowBy creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs, We use cutting-edge technology to link our clientssystems, departments and sites We provide an open technology platform thats shaping the industry for the future We use data to help clients become more efficient, increase profitability and give more customers an amazing experience Want to be part of it Overview We are seeking a skilled and proactive Windows Engineer to join our 24/7 Operations Center, operating from the office This role involves providing L1 and L2 support, ensuring the health, availability, and performance of our Windows server environments, The ideal candidate will have a keen interest in incident management, automation, and monitoring tools, with the ability to react swiftly to alerts and resolve issues effectively Roles And Responsibilities Respond to and resolve support incidents, automated alerts, and product issues generated by monitoring tools Troubleshoot issues within the Windows technology stack using technical and analytical skills Manage and maintain automation tools, providing feedback for process improvements Provide empathetic and customer-focused responses to internal and external stakeholders, acknowledging operational pressures Ensure timely and effective communication of incidents to business units, leadership, and customers Maintain and contribute to documentation, such as knowledge base articles, runbooks, and resolution steps Log incidents, ensuring all necessary fields are completed, and close cases in line with SLAs/OLAs Take ownership of technical issues and escalate them to higher support levels when needed Contribute to KB articles and identify issues in runbooks to enhance resolution processes Skills / Knowledge & Experience Essential Experience in managing and supporting Windows Server environments Familiarity with Microsoft Office 365 core products Experience with Virtualization technologies like Hyper-V and VMware Knowledge of Backup technologies such as Rubrik or NetBackup Good communication skills and attention to detail Analytical and problem-solving mindset with a strong team player attitude Ability to prioritize workload and understand the importance of flexibility and customer service Capability to troubleshoot and solve basic problems independently and escalate more complex issues as required Ability to work unsupervised when necessary, including on-call support outside of standard hours Basic understanding of Data Center facilities, AWS, and core infrastructure Desirable Experience with Cloud Technologies (AWS, Azure) Familiarity with system monitoring tools that support proactive interventions to prevent service impact Understanding of ITIL or other service management frameworks Previous experience working in a 24/7 Infrastructure Operations environment Additional Information This position is work from office, requiring presence during all shifts, including nights and weekends as part of the 24/7 Operations Center and office cab transport is provided for all shifts Why join us Were on a journey to become market leaders in our space and with that comes some incredible opportunities Collaborate and learn from industry experts from all over the globe Work with game-changing products and services Get the training and support you need to try new things, adapt to quick changes and explore different paths Join Keyloop and progress your career, your way, An inclusive environment to thrive Were committed to fostering an inclusive work environment One that respects all dimensions of diversity We promote an inclusive culture within our business, and we celebrate different employees and lifestyles not just on key days, but every day, Be rewarded for your efforts We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration, Keyloop doesnt require academic qualifications for this position We select based on experience and potential, not credentials, We are also an equal opportunity employer committed to building a diverse and inclusive workforce We value diversity and encourage candidates of all backgrounds to apply, Show

leading IT operations, cloud IT & Broadcast Tech across media, VFX Proven ability to manage cross-functional teams implement security-compliant infrastructure deliver high-availability on AWS Azure hybrid Adept at automation configuration management

You should have a solid understanding of SAN & NAS concepts, protocols, and operations knowledge of the storage environment including zoning. Possessing PURE Storage certification is required. Your ability to work collaboratively in cross-functional teams and communicate effectively is essential. Any AWS certifications, such as AWS Certified Solutions Architect or AWS Certified SysOps Administrator, would be a plus. You should have professional experience in the administration and configuration of storage systems. Exposure to Microsoft PowerBI, Tableau, or any data-manipulation tools is highly desirable. Hands-on or basic experience in managing Windows and Linux systems is expected. Fundamental exposure to IT environments governed by the ITIL framework, including Change, Incident (RCA), and Problem Management-related activities, is necessary. It is important to have experience with intermediate MS Excel skills such as vlookup, pivoting, formulas, macros, and data comparison. A solid understanding of monitoring tools and techniques focused on problem determination and prevention is required. Your responsibilities will include performing moderately difficult and independent assignments in troubleshooting, problem diagnosis, and resolution for various technologies. Implementing and configuring storage systems such as SANs, NAS, and cloud storage solutions. Collaborating with team members and contractors/vendors to prevent or resolve incidents/problems efficiently. Monitoring storage performance and capacity, optimizing storage resources for optimal performance and cost-effectiveness. Troubleshooting storage-related issues, performing root cause analysis, and contributing to the continual refinement of processes, policies, and best practices. You will also be involved in developing and implementing data backup and disaster recovery plans, contributing to operational reporting, and working with application teams to determine monitoring requirements. Additionally, you will assist in identifying corrective actions to increase efficiency, improve performance, and meet targets. The ideal candidate will be part of Ameriprise India LLP, a U.S.-based financial planning company, with a focus on Asset Management and Advice, Retirement Planning, and Insurance Protection. The company has been providing client-based financial solutions for 125 years and offers an inclusive, collaborative culture that rewards contributions. You will have opportunities to make a difference in your community and work with talented individuals who share your passion for great work. This is a full-time position with working hours from 2:00 pm to 10:30 pm in the AWMP&S President's Office under the Technology job family group.,

You should have experience in creating test plans, test cases, and performing test execution. Backend testing skills with SQL based queries are required for this role. Experience with QTP or Selenium is necessary if you are applying for Automated testing. You should be comfortable with various types of testing including manual, automated, and performance testing using tools like JMeter/LoadRunner. Strong documentation skills are essential, along with the ability to understand business and end-user scenarios well. Observational skills should be a strong suit of yours. The desired candidate profile includes experience with monitoring tools like crashalytics, as well as log, memory, and data dump analysis. Experience with mobile testing is also preferred. The ideal candidate should have 2-5 years of experience in the field.,

As an Observability SME, you play a crucial role that demands a combination of technical expertise, leadership skills, and a deep understanding of observability practices. Your primary responsibility is to lead a team of skilled engineers in the development and maintenance of cutting-edge observability solutions. These solutions enable comprehensive monitoring and analysis of systems and applications. Your role involves working closely with application teams, enhancing the observability platform (Dynatrace SAS) by integrating metrics, errors, logs, and traces from various sources to derive predictive intelligence from the data. Collaboration is key in your role. You will collaborate with cross-functional teams to understand their value chain and to evaluate and adopt emerging technologies and best practices that enhance system observability. Defining and implementing comprehensive monitoring and alerting strategies for complex distributed systems is a crucial aspect of your role. You will work with tools teams and application teams to establish and enforce best practices for logging, tracing, and monitoring. Selecting and implementing observability tools and technologies that align with the organization's goals and requirements is another significant responsibility. Staying updated with industry trends and advancements in observability ensures that our systems leverage the latest innovations. Identifying and addressing performance bottlenecks and inefficiencies in collaboration with development and operations teams is essential for enhancing system reliability and responsiveness. In incident response and troubleshooting, you will collaborate with incident response teams to diagnose and resolve production issues related to observability. Developing and maintaining incident response playbooks streamlines troubleshooting processes. As a mentor to your team, fostering a culture of continuous learning is crucial. Providing mentorship and training to enhance team members" technical skills and knowledge contributes to the team's overall growth. To excel in this role, you should have a strong background in distributed systems, cloud technologies, and proficiency in tools like Dynatrace, Prometheus, Grafana, ELK stack, or similar. In-depth knowledge of distributed systems, microservices architecture, and cloud platforms is essential. Exceptional communication skills are crucial for effectively conveying complex technical concepts to both technical and non-technical stakeholders. Expertise in scripting and programming languages (e.g., Python, Go, Java) is required. Experience with containerization and orchestration technologies (Docker, Kubernetes) is considered a plus. Proficiency in monitoring tools, incident management, and other relevant technologies is expected. Strong communication skills to collaborate with diverse teams and convey technical information to non-technical stakeholders are essential. A problem-solving mindset with the ability to make sound decisions under pressure is highly valued in this role.,

As a Senior Engineer at our fast-growing eCommerce unicorn company, you will play a crucial role in spearheading the development of microservices-based applications on AWS. You will collaborate closely with business stakeholders and product teams to create secure, reliable, and maintainable solutions that contribute to our business success. Your responsibilities will include leading the design and implementation of microservices-based applications on AWS using services like Lambda, SQS, ECS, API Gateway, and DynamoDB. You will also design and develop RESTful APIs, integrate with third-party services including AI services, and work on solutions that leverage AI models for automation, personalization, and enhanced user experiences. Additionally, you will collaborate with DevOps teams to implement CI/CD pipelines, monitoring, and logging for seamless deployment and system reliability. Ensuring code quality by writing clean, testable, and maintainable code and staying updated with the latest industry trends and technologies will also be part of your role. To excel in this position, you should have at least 3 years of software engineering experience, with a focus on building cloud-native and AI-enhanced applications. Expertise in AWS services such as Lambda, ECS, S3, DynamoDB, API Gateway, and CloudFormation, as well as strong experience in Python, message queues, and asynchronous processing is required. Knowledge of microservices architecture, RESTful API design, event-driven systems, containerization technologies, relational and NoSQL databases, and excellent communication and leadership skills are essential. Having experience integrating AI/ML models using APIs, familiarity with vector databases and text embedding techniques for AI applications, and knowledge of monitoring and logging tools will be advantageous for this role. Join our team at Razor Group and be part of our mission to revolutionize the eCommerce world with a diverse portfolio of products across multiple continents. With a strong backing from renowned investors, we are expanding rapidly and have a significant presence across various locations globally. This is a full-time onsite position based in Hyderabad, India within the Tech & Analytics department.,

You are an experienced Senior Production Support professional with 6-9 years of experience in Production Support. Your role involves working with deployment tools such as JBoss, Tomcat, and Apache, as well as hands-on experience with SQL queries. You should also have knowledge of monitoring tools like Site 24x7 and Idera, and be proficient in ticketing tools such as Jira and Freshdesk. Your responsibilities include Incident Management, Change Management, and Problem Management. You will need to have hands-on experience with Windows and Linux, application support, and knowledge of deployment installations. Monitoring processes and software changes that impact production support, communicating project information to the production support staff, and raising production support issues to the project team are also part of your duties. As a Senior Production Support, you will prioritize workload, provide timely and accurate resolutions, and perform production support activities within specified SLAs. You will be responsible for resolving escalated tickets daily, acting as a liaison between business and technical leads, and ensuring timely issue resolution. Additionally, you will coordinate with the Application Development Team to ensure testing is completed successfully for deployment. Desirable experience in the BFSI sector, particularly with LoanIQ, is considered an added advantage for this role. NTT DATA is a $30 billion global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, they have experts in over 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, and the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure globally and is part of the NTT Group, investing over $3.6 billion annually in R&D to help organizations and society confidently transition into the digital future. Visit us at us.nttdata.com.,

As an Application Server & IIS Administrator (Mid-Level) with Basic Computer Knowledge, you will be responsible for managing the monitoring and performance tuning of Microsoft stack web applications. Your role will involve monitoring IIS web server and hosted application performance, setting up and maintaining application health checks, uptime monitoring, and threshold alerts. Additionally, you will be expected to perform basic troubleshooting of Windows application issues, monitor and analyze API performance and availability, as well as generate and share performance reports with stakeholders. Collaboration with development and infrastructure teams is essential to ensure application health, availability, and responsiveness. To excel in this role, you should have a minimum of 1 year of experience in Windows application and server monitoring, along with a basic knowledge of Windows OS, IIS (Internet Information Services), and application hosting. An understanding of monitoring tools like Performance Monitor, Event Viewer, or third-party solutions (e.g., Site24x7, Nagios, SolarWinds, or similar) is required. Your ability to troubleshoot application issues related to memory, CPU usage, or service unavailability will be crucial. Strong communication and documentation skills are also necessary for effective collaboration with various teams. This is a full-time, permanent position with a day shift schedule, requiring in-person work at the designated location.,

At Nielsen, we are dedicated to powering a better media future for all individuals by providing insightful data that drives client decisions and delivers exceptional outcomes. Our global team is committed to capturing audience engagement across various content platforms. Together, we embrace our rich legacy and lead the way in the media industry's evolution. By joining Nielsen, you become part of a dynamic team that values excellence, persistence, and the collective impact we make. Your success is our success, and we empower you to bring your best to shape our future. As a Senior Software/Lead Engineer at Nielsen, you will collaborate with a diverse team of engineers, including DevOps, Data, Backend, and Front End specialists. Your role involves working independently, guiding junior engineers, and demonstrating a passion for learning and adapting to new technologies. Responsibilities: - Continuously discuss the Cost of Change (code quality) with team members. - Develop unit tests, integration tests, and API tests. - Provide 24/7 application support based on team on-call rotations. - Write clean code with a focus on Test-Driven Development and code quality. - Dedicate 10% of your time to enhancing existing application architecture. - Stay open to learning and adopting new technology architectures and patterns. - Conduct code reviews, design discussions, and collaborate with various stakeholders. - Diagnose AWS infrastructure issues related to the application. - Implement best practices for 24/7 application monitoring, orchestration, and performance optimization. - Practice DevOps and SecOps for continuous incremental delivery under senior engineers" guidance. Key Skills: Required: - Bachelor's or Master's degree in computer science or related field, or equivalent work experience. - 4-8 years of experience in Java and Relational Databases (Postgresql) with Spring Boot. - 4-8 years of experience in Developing, maintaining, and performance tuning microservices using REST. - 4+ years of experience with AWS services (S3, EC2, Aurora Postgresql, API gateway). - 2+ years of experience in building CI/CD pipelines in GitLab for applications on Kubernetes (EKS) using Docker. - 2+ years of experience with monitoring and alert orchestration tools like DataDog, Prometheus, Grafana, OpsGenie/PagerDuty. - Proficiency in English (C1 level), both spoken and written. - Understanding and implementation of object-oriented and functional programming principles. - Commitment to security, scalability, and performance best practices. - Strong problem-solving skills and ability to troubleshoot complex technical issues. - Excellent communication skills to work effectively with cross-functional teams and stakeholders. - Continuous improvement mindset to identify automation and optimization opportunities. - Ability to document processes, procedures, and technical architectures. Preferred: - Leadership qualities to inspire and motivate a team. - Hands-on experience with Python. - At least 1 year of Test-Driven Development experience. - Ability to debug and performance tune large-scale Java applications.,

Join us as an Infrastructure Engineer. You will collaborate in building the best possible solutions for public and private cloud environments and engineer infrastructure technology to comply with security, resilience, sustainability, and operational requirements with observability and guardrails built-in. You will also use automation to provide testing and a route to live for the product, identifying ways to use new and existing technology tools to enhance performance, removing inefficiencies. This is a chance to work with colleagues across the bank to share engineering best practices, allowing you to provide thought leadership while developing solutions. We're offering this role at the vice president level. As an Infrastructure Engineer, you will contribute to and manage the selection, creation, and maintenance of technologies required to meet the needs of our customers, strategic targets, and architecture outcomes, along with developing products using modern engineering practices and tools. We'll look to you to collaborate with Product Owners to develop product roadmaps and manage the lifecycle of the team's products and support engineered products to respond to customer feedback, new feature requests, resolve production issues, and help customers consume our products. Additionally, you'll take a lead role within a team to design and engineer intuitive, self-service infrastructure products, develop technical skills through continuous learning and development, contribute to the delivery of infrastructure as code solutions, build an awareness of design thinking tools and techniques with users in order to improve your product, provide operational support for pattern or product-related issues, and work with key vendors in the delivery of the infrastructure services and technology for the product. To thrive in this role, you'll need ten plus years of experience in various monitoring tools with extensive automation, DevOps, and cloud adoption (AWS) experience to support the Splunk platform. You'll also have to define, create, and provide oversight and governance of engineering and design solutions with a focus on end-to-end automation, simplification, resilience, security, performance, scalability, and reusability for onboarding customers (SRE) and help them develop alerting & monitoring solutions. This role also requires Incident & Change management activities. Furthermore, you'll need experience and a strong understanding of implementing DevOps/CICD pipelines like Git Lab, Jira, Confluence, Python, JavaScript, general scripting, Infrastructure as Code like Puppet, Terraform, Ansible, public cloud vendor knowledge covering Cloud adoption/migration (AWS), experience of working with technology deployed to an on-premise data center, and strong collaborative communication skills for articulating technical concepts clearly to stakeholders.,

As a Senior Employee Support Analyst at Morningstar DBRS, you will be a key member of an agile cross-functional product development team, supporting a diverse range of Products and Services. Your role will involve taking ownership of products running in production, ensuring a seamless experience for end-users, and providing valuable feedback to contribute to the continuous improvement and modernization of our products. You will collaborate with team members in North America and Mumbai to support DBRS Morningstar's global offices, playing a crucial role in shaping the future of the organization and establishing Morningstar DBRS as a technology-first environment. Your responsibilities will include supporting various products and services by applying your technical knowledge to assist end-users and stakeholders. You will conduct research to identify issues, provide timely resolutions, and communicate outcomes effectively to the team. Additionally, you will build a knowledge base for end-users and support analysts, make software improvement recommendations, and track and resolve credit products and data issues. Demonstrating a high sense of ownership, you will be responsible for managing the product ticket queue, providing updates, and ensuring timely resolutions. Furthermore, you will act as a subject matter expert, articulating and evangelizing the strength, quality, and value of the product when necessary. To be successful in this role, you should have at least 3 years of experience in Application Production support (Level 1 & Level 2) and 2+ years of experience working with technologies such as .net, Python, AWS, JavaScript, or any JavaScript framework. You should also have experience debugging SQL queries and stored procedures in a relational database management system, along with the ability to troubleshoot applications independently. Excellent communication skills, the ability to collaborate effectively with various teams, and knowledge of service level agreement management and incident handling are essential requirements. Additionally, experience with service desk tools like BMC Remedy, ServiceNow, or JIRA is preferred. Ideally, you should hold a bachelor's degree in computer science or a related field. It would be beneficial to have domain knowledge in financial/investment data or analytics, as well as experience with monitoring tools such as Splunk or New Relic. Morningstar DBRS is an equal opportunity employer committed to empowering investor success through transparency and diversity of opinion in the credit rating industry. If you join the team, you will be part of a dynamic work environment that values collaboration and innovation, with opportunities for remote work and in-person collaboration. Morningstar DBRS is looking for individuals who are passionate about making a difference in the world of credit ratings and are committed to delivering exceptional customer service.,

The System Engineer - Networking role at Barco is a global/APAC position that involves the design, implementation, and management of complex network infrastructure encompassing Local LAN, WAN, SD-WAN, Wi-Fi, firewalls, switches, and security systems. As a key player in this role, you will work in collaboration with the Infrastructure Architect to propose and define the network roadmap, design, deploy, and maintain the Local LAN infrastructure (including R&D labs), WAN, and SD-WAN solutions, and implement advanced routing protocols such as BGP, OSPF, and EIGRP. Your responsibilities will also include configuring and optimizing Wi-Fi networks for performance and coverage, managing enterprise switches, routers, and firewalls to ensure seamless connectivity, and potentially working with cloud networking platforms like Azure, AWS, and GCP. In this role, your expertise in advanced troubleshooting will be crucial as you resolve complex network issues across LAN, WAN, SD-WAN, and Wi-Fi, collaborate with local teams to address network problems, and conduct root cause analyses to implement permanent solutions. Security management forms an integral part of the position, requiring you to configure and monitor firewalls (e.g., Palo Alto, Cisco ASA, Fortinet) and security policies, manage VPNs, ACLs, and intrusion detection/prevention systems, and design and troubleshoot enterprise-grade Wi-Fi networks. Documenting and reporting network configurations, security policies, and working closely with vendors for hardware/software support are additional responsibilities that you will handle. The ideal candidate for this role should hold a B.Tech./B.E/M.Tech in computer science or equivalent stream with a desired experience range of 10+ years. Proficiency in network protocols like TCP/IP, BGP, OSPF, MPLS, VLANs, QoS, network hardware (Cisco, Aruba, Fortinet, Palo Alto, etc.), Wi-Fi design and troubleshooting, firewall and security management, monitoring tools, and scripting/automation skills (Python, Ansible) are highly valued skills for this position. At Barco, diversity, inclusion, and equity are not just values but core capabilities that drive innovation and creativity. The organization believes that diversity fosters creativity, enhances relationships with colleagues and customers, and propels everyone towards shared goals and missions. Join Barco to make an impact on the world by leveraging your skills and expertise in networking to enable bright outcomes globally.,

You are invited to attend a walk-in interview on 18th April 2025 between 10 AM to 3 PM at beGalileo (CarveNiche Technologies) BPL Campus, Bannerghatta Main Road. We are seeking freshers with a basic foundation in System Admin & Cloud Infrastructure management and excellent interpersonal skills for the technical support position. As a Technical Support Associate, your responsibilities will include troubleshooting technical issues, providing timely customer feedback, and supporting the roll-out of patches, fixes, new applications, among other duties. You will be required to interact with customers directly, as well as create written documentation, necessitating excellent written and verbal communication skills. The ideal candidate should hold a Bachelor's or Master's Degree or equivalent, with no prior experience mandatory; however, up to 1 year of relevant experience is acceptable. **Job Responsibilities (Technical Support):** - Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues faced by end customers, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution within agreed time limits - Guide clients through a series of actions via phone, email, or chat until the technical issue is resolved - Properly escalate unresolved issues to appropriate internal teams - Provide prompt and accurate feedback to customers - Refer to internal database or external resources to provide accurate tech solutions - Ensure all issues are properly logged and managed - Follow up with clients to ensure their IT systems are fully functional post troubleshooting - Prepare accurate and timely reports - Document technical knowledge in the form of notes and manuals - Maintain positive relationships with clients **Job Requirements (Technical Support):** - Prior internship, projects, or trainee experience in tech support, customer support, or a similar role - Proficiency in Windows/Linux/Mac OS, web browsers, CRMs like Hubspot/Zoho, MS Office, SQL, database, basics of API - Experience with remote desktop applications and help desk software - Attention to detail and good problem-solving skills - Excellent interpersonal skills - Good written and verbal communication skills **Desired Skills & Competencies:** - Effective communication skills - Excellent judgment, analytical thinking, and problem-solving skills - Basic knowledge of AWS and Cloud services - Intermediate knowledge of Linux - Familiarity with containerization & container orchestration services like Kubernetes and Docker - Beginner knowledge and experience in implementing CI/CD, especially AWS CodeDeploy and AWS CodePipeline - Basic knowledge and experience with AWS services such as RDS, Elasticsearch, EKS, ECR, Load balancer, IAM, Lambda, Pinpoint - Experience with monitoring tools like New Relic, Prometheus, Datadog - Version control system experience with Git and Bitbucket/Gitlab/Github - Familiarity with code quality tools like SonarQube **Great to Have Skills:** - Knowledge of API & Microservices platform (Not Mandatory) - Enthusiasm for problem-solving and a willingness to learn **Shift:** Variable/Rotational (Across 24*7 shift) **Schedule:** Full Time **Location:** HYBRID Salaries will be as per market norms, along with benefits such as medical insurance, life/accident cover, cross-learning & development, and potential job rotation to other functions of interest post-confirmation. This role requires a minimal duration service stay, and candidates must be willing to sign such an agreement upon joining. Only those willing to commit to this requirement may apply.,

Would being part of a digital transformation excite you Are you passionate about infrastructure security Join our digital transformation team. We operate at the heart of the digital transformation of our business. Our team is responsible for the cybersecurity, architecture, and data protection for our global organization. We advise on the design and validation of all systems, infrastructure, technologies, and data protection. Partner the best. As a Staff Infrastructure Architect, you will support the design and execution of our infrastructure security roadmap. Collaborating with global teams and customers, you will help architect solutions that enable our business to grow in an agile and secure manner. You will be responsible for supporting and improving our tools/process for continuous deployment management, supporting solution Infra Architect to deploy the application and infra to customer private/public cloud, debugging the Docker images/containers, Kubernetes clusters issues, building monitoring tools around Kubernetes/AKS clusters, and developing process tools to track the customer releases and create update plans. You will also be responsible for developing processes to ensure the patching/updates take place without affecting the operation SLA, meeting availability SLA working with Infra and application team responsible for 24x7, profiling deployment process and identifying bottlenecks, demonstrating expertise in writing scripts to automate tasks, implementing Continuous Integration/Deployment build principles, providing expertise in the quality engineering, test planning, and testing methodology for developed code/images/containers, and helping businesses develop an overall strategy for deploying code. To be successful in this role, you will need a Bachelor's education in Computer Science, IT, or Engineering, at least 4+ years of production experience providing hands-on technical expertise to design, deploy, secure, and optimize Cloud services, hands-on experience with containerization technologies (Docker, Kubernetes) is a must (minimum 2 years), experience with creating, maintaining, and deploying automated build tools for a minimum of 2 years, in-depth knowledge of Clustering, Load Balancing, High Availability, and Disaster Recovery, Auto Scaling, Infrastructure-as-a-code (IaaC) using Terraform/CloudFormation, good knowledge of Application & Infrastructure Monitoring Tools like Prometheus, Grafana, Kibana, New Relic, Nagios, hands-on experience of CI/CD tools like Jenkins, understanding of standard networking concepts such as DNS, DHCP, subnets, Server Load Balancing, Firewalls, knowledge of Web-based application development, strong knowledge of Unix/Linux and/or Windows operating systems, experience with common scripting languages (Bash, Perl, Python, Ruby), and the ability to assess code, build it, and run applications locally on his/her own. Additionally, you should have experience with creating and maintaining automated build tools, facilitating and coaching software engineering team sessions on requirements estimation and alternative approaches to team sizing and estimation, publishing guidance and documentation to promote adoption of design, proposing design solutions based on research and synthesis, creating general design principles that capture the vision and critical concerns for a program, and demonstrating mastery of the intricacies of interactions and dynamics in Agile teams. We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer flexible working patterns, including working remotely from home or any other work location and flexibility in your work schedule to help fit in around life. Talk to us about your desired flexible working options when you apply. Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other. About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward making it safer, cleaner, and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.,

Seeking a highly experienced Senior Software Engineer with deep expertise in cloud computing, container orchestration, and virtualized infrastructure. The ideal candidate will have hands-on experience with Docker, Kubernetes, and Microsoft Azure, and a strong background in designing and managing scalable, secure, and resilient IT infrastructure in public cloud environments. Key Responsibilities: Design, implement, and manage containerized applications using Docker and Kubernetes. Architect and maintain cloud-native infrastructure on Microsoft Azure and other public cloud platforms. Lead the development and deployment of infrastructure-as-code (IaC) and CI/CD pipelines. Collaborate with cross-functional teams to ensure secure, scalable, and high-performance infrastructure. Drive cloud adoption, cost optimization, and governance strategies across the organization. Monitor and troubleshoot infrastructure issues, ensuring high availability and disaster recovery readiness. Mentor junior engineers and contribute to architectural decisions and best practices. Required Skills & Qualifications: Bachelors or Masters degree in Computer Science, Information Technology, or related field. 12-14 years of experience in software engineering and IT infrastructure. Strong hands-on experience with: - Docker, Kubernetes, and container orchestration - Microsoft Azure and other public cloud providers - Virtualization technologies and cloud-native architecture Deep understanding of cloud security, networking, and infrastructure automation. Proficiency in scripting and configuration management tools (e.g., Terraform, Ansible, Bash). Preferred Qualifications: Azure certifications (e.g., Azure Solutions Architect, Azure DevOps Engineer). Experience with multi-cloud environments and hybrid cloud strategies. Familiarity with DevOps practices, monitoring tools, and compliance frameworks.,

As a DBA Expert, you will be required to have strong knowledge of CouchDB architecture, including replication and clustering. Your expertise should include experience with JSON, MapReduce functions, and query optimization for efficient data retrieval. You should be skilled in CouchDB performance tuning and effective indexing strategies to ensure optimal database functionality. Additionally, familiarity with monitoring tools like Prometheus, Grafana, etc., for real-time performance tracking is essential. Your responsibilities will also include understanding backup strategies, including full backups, incremental backups, replication-based backups, automated scheduling, storage policies, and restoration processes. You should be capable of troubleshooting database locks, conflicts, and indexing delays to prevent performance bottlenecks and ensure smooth operations. The ideal candidate for this role should possess strong experience with Apache CouchDB and a solid understanding of NoSQL database concepts, document stores, and JSON-based structures. Experience with CouchDB replication, clustering, and eventual consistency models is a must. Knowledge of data backup/recovery and security best practices is also crucial for this position. In addition to technical expertise, you should have excellent problem-solving and communication skills to effectively collaborate with team members and stakeholders. Your ability to analyze complex database issues and propose effective solutions will be key to success in this role.,

Job Summary: We are seeking a skilled and proactive Application Support Engineer to monitor, support and enhance AWS-based applications . The ideal candidate will have experience in Python automation, user support and cloud infrastructure. Key Responsibilities: Monitor application health, performance, and availability using AWS tools. Respond to and resolve user queries and technical issues efficiently. Perform root cause analysis and implement long-term fixes. Develop Python scripts to automate routine tasks and improve operational workflows. Collaborate with development and DevOps teams to ensure seamless application deployment and maintenance. Maintain documentation for support procedures, known issues, and automation scripts. Participate in on-call rotation and incident response. Required Skills & Qualifications: 2+ years of experience in application support or a similar role. Strong hands-on experience with AWS services (e.g., EC2, CloudWatch, Lambda, S3, RDS). Proficiency in Python for scripting and automation. Familiarity with monitoring tools and log analysis. Experience with ticketing systems (e.g., Jira, ServiceNow). Excellent communication and analytical skills.

Req ID: 316015 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now, We are currently seeking a Sr Zabbix Administrator to join our team in Bangalore, Karn?taka (IN-KA), India (IN), Zabbix Administration and Support Roles and responsibilities - In-depth knowledge of Enterprise Monitoring tool architecture, administration, and configuration, Technically manage the design and implementation of Zabbix tool, Hands on experience of end-to-end deployment, In-depth Knowledge of Systems Mgmt , Monitoring Tools, ITIL process, Integrations with different tools & scripting, Good understanding of Automation & Enterprise-wide monitoring tooling solutions, Hands on experience in integrating Enterprise Monitoring tools with ITSM platforms, Minimum (5) years hands on experience in administering and configuring Enterprise Monitoring tools at an L3 level, Having knowledge of IT Infra Programming/Scripting (Shell; Jason, MySQL; Python; Perl) Good understanding of OS (Windows and Unix), Must have good knowledge of public cloud platforms (Azure, AWS, GCS) Install and configure software and hardware, Apply Zabbix patches and upgrades once available to upgrade the environment, Lead troubleshooting of issues and outages, Provide technical support as requested, for internal and external customers primarily for Zabbix Undertake individual assignments or work on a project as part of a larger team analyzing customer requirements, gathering and analyzing data and recommending solutions, Ensure assignments are undertaken consistently and with quality, Produce and update assignment documentation as required, Experienced in customer interaction, Good communication skills (verbal/written), Experienced in dealing with internal and external stake holders independently during transitions and project driven activities, Willing to work in 24 7 work environment, About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity We are one of the leading providers of digital and AI infrastructure in the world NTT DATA is a part of NTT Group, which invests over $3 6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future Visit us at us nttdata NTT DATA endeavors to make https://us nttdata accessible to any and all users If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us nttdata /en/contact-us This contact information is for accommodation requests only and cannot be used to inquire about the status of applications NTT DATA is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For our EEO Policy Statement, please click here If you'd like more information on your EEO rights under the law, please click here For Pay Transparency information, please click here , Show

Role Overview: We are seeking an experienced Senior Incident Engineer to manage and lead incident management processes in a 24/7 operational environment. The candidate must be comfortable working on-site 5 days a week to ensure seamless coordination and support. This role involves responding to service incidents, coordinating resolutions, driving process improvements, and ensuring high availability of critical services. The ideal candidate thrives under pressure, multitasks efficiently, and leads both operational incident response and continuous improvement initiatives, leveraging AI and automation to advance incident management maturity. Key Responsibilities: Incident Management & Resolution: Respond promptly to reported service incidents, identify causes, and initiate incident management processes. Proactively identify high-impact scenarios from monitoring tools and engage stakeholders to prevent potential outages. Prioritize incidents based on urgency and business impact. Plan, coordinate, and monitor all activities related to incident resolution. Triage, facilitate, and drive major issues to resolution. Follow escalation matrices and engage stakeholders through bridge calls and timely incident communications. Serve as the primary point of contact and first escalation stage for incidents. Maintain clear, ongoing communication with stakeholders and leadership during incident lifecycles. Improvement Initiatives: Lead continuous process improvements by reviewing and enhancing policies, roles, and technologies. Drive proactive monitoring strategies to shift from reactive to proactive support. Reporting & Communication: Prepare and present monthly OKR and incident reports with key metrics to leadership. Translate technical and analytical findings into clear business presentations and reports. Qualifications & Skills: 35 years overall IT experience, with at least 3 years as an Incident Manager or Senior Incident Engineer. ITIL Foundation certification is mandatory; Expert level preferred. Experience working with Enterprise Command Center or similar operations teams. Strong knowledge of Google Sheets, PowerPoint, and data management tools. Excellent verbal and written communication skills; confident presenter. Strong analytical skills, root cause analysis, and problem-solving capabilities. Ability to multitask and work effectively in a high-volume, 24/7 shift-based environment. Self-motivated with a proactive, can-do attitude. Comfortable working on-site in Bangalore with on-call support as needed. Interest and experience in leveraging AI/automation to improve incident processes is a plus Location: Bangalore( Candidate should be open to work from Office)

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role, you will: Lead the design and development of RESTful APIs and microservices using Java and Spring Boot. Architect scalable, secure, and high-performance solutions on AWS. Oversee containerization and deployment using Docker and Kubernetes. Mentor and guide a team of developers, ensuring best practices in coding, testing, and DevOps. Collaborate with cross-functional teams to deliver end-to-end solutions. Drive code reviews, technical documentation, and continuous improvement initiatives. Requirements Strong proficiency in Java (8/11/17+), Spring Boot, and REST API development. Hands-on experience with Microservices architecture and design patterns. Expertise in AWS services (EC2, ECS, Lambda, S3, RDS, etc.). Experience with Docker and Kubernetes for container orchestration. Familiarity with CI/CD pipelines and DevOps practices. Excellent problem-solving, leadership, and communication skills. Experience with API security, OAuth2, and JWT. Knowledge of monitoring tools (Prometheus, Grafana, ELK stack). Exposure to Agile methodologies. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Today, through BHN s single global platform, businesses of all kinds can tap into the world s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com. Overview: We are seeking a skilled and motivated Software Engineer with strong proficiency in Java and Angular, and hands-on experience with AWS cloud services. In this role, you will be responsible for designing, developing, testing, and deploying scalable software solutions that power our products and services. You will collaborate with cross-functional teams to deliver high-quality code in a fast-paced environment. Responsibilities: Design, develop, and maintain scalable backend and frontend applications using Java and JavaScript (Node.js, Angular, or similar frameworks). Leverage AWS cloud services including Lambda, EC2, S3, API Gateway, RDS, ECS, and CloudFormation to deliver resilient cloud-native solutions. Write clean, testable, and maintainable code, adhering to modern software engineering practices. Participate actively in Agile ceremonies including sprint planning, daily standups, and retrospectives. Collaborate cross-functionally with product managers, designers, and engineering peers to define, develop, and deliver new features. Monitor application performance, troubleshoot issues, and drive optimizations to ensure high availability and responsiveness. Engage in a rotating support schedule (2-sprint rotation) and participate in on-call responsibilities. Utilize observability and monitoring tools to ensure system reliability and proactive issue detection. Qualifications: 1-2 years of professional software development experience. Strong experience in Java and in JavaScript frameworks (Angular, Node.js, or equivalent) is required . Hands-on experience deploying and operating applications using AWS services in production environments. Solid understanding of RESTful API design, asynchronous data handling, and event-driven architecture. Familiar with DevOps best practices including Push on Green , version control using Git, and automated deployments. Experience working with observability tools for logging, monitoring, and alerting. Strategic thinker with strong problem-solving skills and a passion for continuous learning and improvement. Effective communicator with a collaborative mindset, able to work closely with cross-functional teams. Bachelor s degree in computer science, Engineering, or a related field; advanced degrees are a plus. Ability to thrive in a dynamic, fast-paced environment and adapt to changing technologies and priorities.

Role Overview We are seeking a seasoned and strategic Principal Infrastructure Architect to lead the design and delivery of enterprise infrastructure solutions across on-premises, cloud, and hybrid environments. The ideal candidate will bring deep expertise in IT infrastructure, service management, cloud strategy, and client engagement. This role is critical in driving innovation, operational efficiency, and customer satisfaction within our managed services portfolio. Key Responsibilities Architecture & Design Design and architect end-to-end managed infrastructure solutions across on-premises, cloud, and hybrid models. Develop technical blueprints, reference architectures, and service catalogs. Act as a trusted advisor to clients in areas such as Enterprise Service Management, AIOps, and Infrastructure Monitoring. Present AIOps strategies and solution roadmaps to clients. Define disaster recovery (DR) and business continuity plans aligned with client requirements. Technical Leadership Lead infrastructure assessments and audits for new and existing clients. Provide strategic guidance on cloud adoption, modernization, and automation. Collaborate with engineering teams to implement provisioning, monitoring, and orchestration solutions. Oversee the integration of performance monitoring and alerting tools. Service Management & Operations Design and implement ITIL-based service management processes. Define and operationalize SLAs, runbooks, and support workflows. Lead the development of incident, problem, and change management processes. Ensure alignment of infrastructure operations with ITSM best practices. Client Engagement & Pre-Sales Serve as the technical SME in client meetings, workshops, and solution demos. Provide ongoing consultation and optimization recommendations post-deployment. Support pre-sales efforts through solutioning, proposals, and technical validations. Required Qualifications Technical Expertise 15+ years in IT infrastructure architecture and management. Strong hands-on knowledge of: Virtualization: VMware vSphere, Hyper-V, KVM Cloud Platforms: AWS, Azure, GCP (multi-cloud & hybrid preferred) Storage Solutions: SAN, NAS, cloud storage Backup/DR: Veeam, Commvault, Azure Backup Networking: Routing, switching, firewalls, load balancing Databases: SQL Server, Oracle, MySQL, PostgreSQL Monitoring Tools: SCOM, Nagios, Datadog, New Relic Endpoint Management: SCCM, Intune, or equivalent Service Management ITIL Foundation Certification (Expert/Master preferred). Experience with ITSM tools: ServiceNow, Remedy, Jira Service Management. Knowledge of DevOps and cloud operations practices. Proficiency with automation tools: Ansible, Terraform, PowerShell. Additional Requirements Bachelors or Masters degree in Computer Science, IT, or related field. Industry certifications: AWS Solutions Architect, Azure Architect, VMware VCP, etc. Strong problem-solving, analytical, and communication skills. Experience in a consulting or managed services environment. Familiarity with security and compliance frameworks (e.g., ISO, NIST, SOC2). Project management exposure (PMP/PRINCE2 preferred). Why Join Us? Work with cutting-edge infrastructure and cloud technologies. Be part of a global team of industry leaders and technical experts. Opportunity to drive innovation and shape enterprise IT strategies. Competitive compensation, continuous learning, and growth opportunities.

As the Major Incident Commander and Problem Manager at TransUnion, you will be an integral part of the Operations Management function. Your role will involve acting as the Incident Commander, collaborating with DevOps, SRE teams, and Service Owners during Major Incidents to effectively triage and mitigate service impacting events promptly. You will also oversee the progression of incidents through the Problem Management lifecycle. Key Responsibilities: - Incident Management: Your primary responsibility will be to direct Subject Matter Experts (SMEs) and Service(s) leaders to restore service swiftly during Major Incidents while maintaining accurate and timely progress data. You will be responsible for updating senior leaders, stakeholders, and end-users and escalating issues when necessary. Additionally, you will develop and implement Incident Management processes and systems to drive process improvements globally. - Problem Management: You will lead Post-Incident Review and Problem Management meetings to identify root causes, drive permanent fixes, and prevent future incidents. Collaborating with DevOps and SRE teams, you will analyze incident trends, implement best practices, and strive for continuous improvement using various root cause analysis methods. - General Responsibilities: Applying ITIL best practices, you will ensure systematic incident and problem management processes. You will monitor service and infrastructure dashboards, taking necessary actions to address anomalies. Impact You'll Make: To excel in this role, you should possess a Bachelor's degree or higher in Computer Science or a related field. Strong leadership, project planning, communication, and execution skills are essential, along with the ability to communicate technical issues clearly to non-technical stakeholders. Your expertise in troubleshooting, core infrastructure technologies, cloud-native tools, and observability tools will be crucial. Experience with IaC tools, root cause analysis methods, and trouble ticketing systems is also required. Requirements: You must be flexible to work within a Follow the Sun global shift ROTA, covering local daytime hours, holidays, and weekends on a rotational basis. On-call responsibilities will be shared across team members. This hybrid position requires regular virtual work and in-person presence at a TU office location for a minimum of two days a week. As the Advisor, IT Support at TransUnion, you will play a vital role in incident and problem management, contributing to the organization's operational efficiency and service excellence.,