1087 Monitoring Tools Jobs - Page 12

The specialist combines expertise in cybersecurity and AI/ML to design, implement, and maintain security frameworks, ensuring the integrity, confidentiality, and compliance of AI-driven solutions throughout their lifecycle. This also involves collaboration with cross-functional stakeholders and AI Engineers to build and deploy enterprise-wide AI security framework. Responsibilities include designing and maintaining structured guidelines and controls to secure AI systems, covering data protection, model security, and compliance requirements. The specialist evaluates and utilizes established frameworks such as Googles Secure AI Framework (SAIF), NIST AI Risk Management Framework, or the Framework for AI Cybersecurity Practices (FAICP) as references or baselines. Identifying, assessing, and mitigating security risks specific to AI, including adversarial attacks, data poisoning, model inversion, and unauthorized access is crucial. Regular vulnerability assessments and penetration testing on AI models and data pipelines are conducted to ensure security. Data used in AI systems is encrypted, anonymized, and securely stored, with robust access controls (e.g., RBAC, ABAC, Zero Trust) implemented for sensitive AI data and models. Protecting AI models from tampering, theft, or adversarial manipulation during training and deployment is a key responsibility. Monitoring and logging AI system activity for anomalies or security incidents is essential, along with developing and enforcing policies to ensure AI systems adhere to industry regulations, ethical standards, and organizational governance requirements. Promoting transparency, explainability, and fairness in AI models, establishing real-time monitoring and advanced threat detection for AI systems, developing and maintaining an AI incident response plan, educating teams on AI security best practices, and collaborating with various departments to align AI security with organizational goals are also part of the role. Qualifications required for this position include a strong understanding of AI/ML concepts, architectures, and security challenges, as well as strong programming skills in Python, R, or similar languages. Experience in Google Cloud Platform (GCP) or equivalent, solid understanding of machine learning algorithms, neural networks, NLP, and computer vision, familiarity with cloud AI/ML services and deployment pipelines, and knowledge of security frameworks and regulatory compliance are necessary. Proficiency in data protection techniques, encryption, and secure access management, familiarity with adversarial machine learning, model hardening, and input sanitization, knowledge of incident response, monitoring tools, and threat intelligence platforms, excellent communication and documentation skills, a Bachelors or Masters degree in computer science, Data Science, Engineering, or a related field, 5+ years in AI/ML roles including hands-on model development and deployment, a track record of delivering AI solutions that drive business value, and relevant certifications such as CAISF, AICERTs, AI for Cybersecurity Specialization, GCP Cloud certification or equivalent in AWS or Azure, and cybersecurity certificates are preferred qualifications for this role.,

As a candidate for this position, you should hold a Bachelor's degree in Computer Engineering, Computer Science, Information Systems, or a related field. In addition, you should have a minimum of 8 years of experience in a DevOps-related role, particularly for senior-level candidates. Strong English communication skills, both written and verbal, are essential for effective collaboration within the team. Proficiency in Linux system engineering is a must, along with hands-on experience in setting up CI/CD pipelines, preferably using GitHub Actions. Your expertise should extend to working with Infrastructure as Code (IaC) tools, with a particular focus on Terraform. Familiarity with configuration management tools like Ansible or Salt will be advantageous in this role. The ideal candidate will also have experience with logging and monitoring tools such as Grafana, Promtail, and Loki. Proficiency in Kubernetes, Helm, and GitOps tools like ArgoCD is highly preferred. Kubernetes administration experience will be a strong advantage, coupled with a solid understanding of Microservices Architecture and Service Mesh concepts. Your background should include experience in building and managing Windows-based infrastructure and familiarity with artifact management tools such as JFrog Artifactory. A strong knowledge of AWS services, including but not limited to EC2, ECS, RDS, S3, CloudFront, WAF, API Gateway, Lambda, ElastiCache, Elasticsearch, SQS, SNS, EKS, etc., is essential for this role. Moreover, proficiency in at least one programming language, preferably Python, is required. Experience with systems like Kafka, Keycloak, Airflow, NiFi, Rentaho, Redis, PostgreSQL, etc., will be beneficial in fulfilling the responsibilities of this position.,

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III at JPMorgan Chase within the Commercial & Investment Bank Team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Provide front line technology support to Credit Exotics trading desk. Deliver end-to-end application or infrastructure service to support successful business operations. Maintain the firm's systems daily to ensure operational stability and availability. Monitor production environments for anomalies and address issues using standard observability tools. Identify issues for escalation and communication, and provide solutions to business and technology stakeholders. Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure. **Required Qualifications, Capabilities, And Skills:** - 3+ years of experience troubleshooting, resolving, and maintaining information technology services. - Demonstrated knowledge of applications or infrastructure in a large-scale technology environment, including on-premises and public cloud. - Experience in observability and monitoring tools and techniques. - Exposure to processes within the Information Technology Infrastructure Library (ITIL) framework. - Knowledge of LINUX/UNIX operating systems, including executing functional commands. - Familiarity with scheduling tools like Autosys and Control M. - Proficiency in database technologies, including the ability to develop and execute SQL queries. - Knowledge of development tools such as Jenkins, Git, and BitBucket. **Preferred Qualifications, Capabilities, And Skills:** - Experience with Python or Basic Cloud knowledge (AWS or Kubernetes). - Working understanding of public cloud environments. - Proficiency in handling basic to advanced levels of Excel. - Experience or knowledge of working in a DevOps / SRE model is advantageous. - Desirable experience in supporting Exotics / Front office desk.,

You are a Senior Technical Consultant with specialized knowledge in systems integration, data migration, middleware technologies, and advanced configuration on leading EHSS platforms like Nabsic. Your role involves providing technical expertise and solution-oriented consulting to help clients achieve seamless inter-system operability and digital transformation goals in their Environment, Health, Safety, and Sustainability (EHSS) landscape. In this position, you will be responsible for various tasks including acting as the technical lead for EHSS system integrations and configuration initiatives, managing integration design, development, and deployment, designing and executing data migration strategies, supporting advanced Nabsic configurations, managing technical discussions with client IT teams and vendors, analyzing and troubleshooting integration errors, participating in technical workshops and solution design reviews, supporting EHSS reporting requirements, collaborating with cross-functional teams, ensuring adherence to SLAs and quality standards, maintaining technical documentation, and facilitating knowledge transition to support teams and client IT. To qualify for this role, you should possess a Bachelor's Degree in Computer Science, Information Technology, Engineering or a related technical discipline, along with 5 to 8 years of relevant technical experience in system implementation, integration, and support within EHSS domains. You should have expertise in platforms like Enablon, Nabsic, and SAP RE-FX, as well as strong hands-on experience with REST/SOAP APIs, MuleSoft, Azure Logic Apps, Dell Boomi, data migration, ETL, Dev Tools & Monitoring, Backend & Scripting, Frontend Development, Security & Auth, Project Management, SQL Server & Oracle, .NET Framework, Reporting & Analytics, and exposure to EHSS platforms such as Enablon, Sphera, Cority, Intelex, SAP, Workiva, Salesforce, or Benchmark Gensuite. Additionally, you should possess strong written and verbal communication skills, the ability to work independently, manage priorities effectively in a dynamic environment, and a willingness to travel as needed for client engagements. A BE/B.Tech/MCA degree in Computer Science, Information Technology, or a related technical stream is preferred for this role. This position is based in Bengaluru, India, and is part of the Sustainability Consulting Services industry. As a Senior Technical Consultant specializing in Integrations & Middleware, you will play a crucial role in technical delivery and system integration, operating at the CL2 / CL3 career level. Only one vacancy is available for this position.,

Job Title: L3 Production Support Engineer Location: Pune/Bangalore Job Type: Full-time We are looking for a highly skilled L3 Production Support Engineer to join our team. This position will focus on providing advanced technical support for our production systems, specifically in Java applications, Microservices, and MySQL databases. The ideal candidate will have extensive experience in L3 support, troubleshooting complex production issues, and applying ITIL best practices in a fast-paced environment. As part of the L3 support team, you will be responsible for handling critical incidents, resolving complex problems, managing escalations, and providing guidance to L1 and L2 support teams. Strong communication skills and the ability to collaborate with cross-functional teams are essential to success in this role. Key Responsibilities: - L3 Incident Management: Provide advanced technical troubleshooting and resolution for critical production issues related to Java-based applications, Microservices, and MySQL databases. - Production Monitoring: Proactively monitor the health and performance of applications and databases in the production environment. Use tools to identify potential issues before they impact end-users. - Root Cause Analysis: Perform deep-dive analysis of incidents and outages, identify root causes, and work with development teams to implement permanent fixes. - Escalation Management: Act as the final escalation point for complex issues raised by L1/L2 teams. Provide expert advice and resolution for high-priority incidents. - Change Management: Collaborate with the Change Management team to plan and execute system upgrades, patches, and deployments in accordance with ITIL processes. - Performance Optimization: Optimize the performance and reliability of Microservices and database queries in production. - Collaboration with DevOps and Development Teams: Work closely with DevOps, development, and QA teams to ensure smooth transitions from development to production, and support ongoing maintenance and enhancements. - Documentation: Maintain detailed documentation for operational procedures, troubleshooting guides, incident reports, and post-mortem analysis. - Knowledge Transfer: Share expertise and provide mentoring to L1 and L2 teams on technical troubleshooting, process adherence, and best practices. - On-call Support: Participate in a rotation for on-call support to ensure 24/7 availability for production issues. Required Skills & Qualifications: - Strong experience in L3 Production Support: At least 6+ years of hands-on experience in supporting production systems with a focus on Java, Microservices, and MySQL. - Proficiency in Java: Advanced knowledge of Java programming, debugging, and troubleshooting in production environments. - Microservices: Deep understanding of Microservices architecture, deployment, and troubleshooting in a distributed environment. - MySQL Expertise: Strong experience in MySQL database management, query optimization, and troubleshooting in production systems. - ITIL Knowledge: Hands-on experience in applying ITIL processes (Incident Management, Problem Management, Change Management) for production support. - Advanced Troubleshooting: Ability to diagnose and resolve complex production issues quickly and effectively, while minimizing service disruption. - Problem Solving: Strong analytical skills with the ability to think critically and implement solutions under pressure. - Communication Skills: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. - Team Collaboration: Proven ability to work effectively with cross-functional teams (development, QA, DevOps) in a fast-paced environment. - Monitoring Tools: Experience with monitoring tools (e.g., Nagios, Prometheus, Grafana) to track system health and performance. Preferred Skills & Qualifications: - Cloud Platforms: Familiarity with cloud-based environments (AWS, Azure, etc.) and containerization (Docker, Kubernetes) is a plus. - Automation Tools: Knowledge of automation tools like Ansible, Jenkins, or similar is an advantage. - Incident Response: Experience with advanced incident response and coordination during high-severity production incidents. - ITIL Certification: ITIL Foundation or Intermediate certification is desirable. Education & Experience: - Bachelors degree in Computer Science, Information Technology, or a related field. - 6+ years of experience in L3 Production Support, with a strong focus on Java, Microservices, MySQL, and ITIL processes. Why Join Us: - Be part of a dynamic team supporting high-impact, mission-critical applications. - Gain exposure to cutting-edge technologies and diverse system architectures. - Opportunities for growth and development within a collaborative and innovative work culture. - Work in a fast-paced, exciting environment with the support of a talented team of professionals. At Indium diversity, equity, and inclusion (DEI) are the cornerstones of our values. We champion DEI through a dedicated council, expert sessions, and tailored training programs, ensuring an inclusive workplace for all. Our initiatives, including the WE@IN women empowerment program and our DEI calendar, foster a culture of respect and belonging. Recognized with the Human Capital Award, we are committed to creating an environment where every individual thrives. Join us in building a workplace that values diversity and drives innovation.,

A career with Point72's Technology Team involves being part of a dynamic group that is dedicated to reimagining the future of investing. The Technology group at Point72 is focused on continuously enhancing the company's IT infrastructure to stay ahead in the rapidly evolving technology landscape. By embracing enterprise agile methodology, the team of experts is committed to providing exceptional end-user experiences. Professional development is encouraged to foster innovative ideas and intellectual curiosity among team members. The Technology Infrastructure team at Point72 is responsible for engineering and operating the foundational technology platforms that support all applications and businesses within the firm. The team works with a wide range of technologies, from datacenter infrastructure to large-scale cloud services, with the goal of delivering reliable, performant, and modern technology platforms to improve time-to-market for the business. Additionally, the team provides end-user technology solutions to meet the collaboration and productivity needs of global teams. Innovation, challenging the status quo, and a collaborative working environment are key aspects of the team's culture. As a member of the Technology Team at Point72, some of your responsibilities will include leading the design and implementation of advanced automation solutions to enhance technology infrastructure operations, architecting scalable infrastructure automation systems using AWS cloud services, developing and maintaining automation systems with object-oriented programming languages, leveraging tools like Ansible and Terraform for configuration automation, collaborating with cross-functional teams to drive automation initiatives, and mentoring junior engineers to contribute to their professional development. To be successful in this role, you should have 10+ years of professional experience as a software engineer with a Bachelor's or higher degree in computer science or a related field. Strong proficiency in programming using object-oriented languages like Rust, Java, or Python, expertise with core AWS services, knowledge of networking concepts and technologies, familiarity with configuration automation tools, experience with real-time messaging systems, and strong problem-solving skills are some of the requirements for this position. Additionally, good communication skills, the ability to work collaboratively in a team environment, and a commitment to the highest ethical standards are essential qualities for candidates. Join Point72, a leading global alternative investment firm, and be part of a team that aims to deliver superior returns for investors through fundamental and systematic investing strategies. By attracting and retaining top talent, Point72 is committed to cultivating an investor-led culture and supporting the long-term growth of its people. Learn more about Point72 at https://point72.com/.,

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II at JPMorgan Chase within the Commercial & Investment Bank, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Analyzing and troubleshooting production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm. Improving operational stability and availability through participation in problem management. Monitoring production environments for anomalies and addressing issues utilizing standard observability tools. Assisting in the escalation and communication of issues and solutions to the business and technology stakeholders. Identifying trends and assisting in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure. **Required Qualifications, Capabilities, And Skills:** - 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services. - Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud. - Exposure to observability and monitoring tools and techniques. - Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework. **Preferred Qualifications, Capabilities, And Skills:** - Knowledge of one or more general-purpose programming languages or automation scripting. - Linux and Networking Language. - Experience in any Relational Database. - Experience supporting Fixed Income traders and risk management applications.,

As an experienced AWS Cloud Architect at our IT Services company based in Chennai, Tamil Nadu, India, you will be responsible for designing and implementing AWS architectures for complex, enterprise-level applications. You will be involved in the deployment, automation, management, and maintenance of AWS cloud-based production systems to ensure smooth operation of applications. Your role will also include configuring and fine-tuning cloud infrastructure systems, deploying and configuring AWS services according to best practices, and monitoring application performance to optimize AWS services for improved efficiency and reduced costs. In this position, you will implement auto-scaling and load balancing mechanisms to handle varying workloads and ensure the availability, performance, security, and scalability of AWS production systems. You will manage the creation, release, and configuration of production systems, as well as build and set up new development tools and infrastructure. Troubleshooting system issues and resolving problems across various application domains and platforms will also be part of your responsibilities. Additionally, you will maintain reports and logs for AWS infrastructure, implement and maintain security policies using AWS security tools and best practices, and monitor AWS infrastructure for security vulnerabilities to address them promptly. Ensuring data integrity and privacy by implementing encryption and access controls will be crucial, along with developing Terraform scripts for automating infrastructure provisioning and setting up automated CI/CD pipelines using Kubernetes, Helm, Docker, and CircleCI. Your role will involve providing backup and long-term storage solutions for the infrastructure, setting up monitoring and log aggregation dashboards, and alerts for AWS infrastructure. You will work towards maintaining application reliability and uptime throughout the application lifecycle, identifying technical problems, and developing software updates and fixes. Leveraging best practices and cloud security solutions, you will provision critical system security and provide recommendations for architecture and process improvements. Moreover, you will define and deploy systems for metrics, logging, and monitoring on the AWS platform, design, maintain, and manage tools for automating different operational processes, and collaborate with a team to ensure the smooth operation of AWS cloud solutions. Your qualifications should include a Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience), along with relevant AWS certifications such as AWS Certified Solutions Architect or AWS Certified DevOps Engineer. Proficiency in Infrastructure as Code tools, cloud security principles, AWS services, scripting skills, monitoring, and logging tools for AWS, as well as problem-solving abilities and excellent communication skills will be essential for success in this role.,

You are a seasoned Senior MERN Stack Tech Lead who will be responsible for overseeing, leading, and expanding full-stack product development initiatives. Your role will involve close collaboration with product managers, UI/UX designers, backend engineers, and DevOps to construct contemporary, high-performing, and scalable web applications. Your primary responsibilities will include steering the design and execution of enterprise-level applications utilizing the MERN stack (MongoDB, Express.js, React.js, Node.js, NestJs, NextJs). You will also be tasked with developing RESTful APIs and backend services with a focus on scalability and performance. Furthermore, you will be expected to provide guidance and mentorship to a team of frontend and backend developers throughout the product lifecycle. Ensuring top-notch code quality through practices like code reviews, testing, and modular architecture will be essential. Additionally, you will need to establish CI/CD pipelines for automated build, test, and deployment processes using tools like GitHub Actions, Jenkins, or similar solutions. Managing cloud deployments (GCP/AWS/Azure) incorporating containerization (Docker), orchestration (Kubernetes), and serverless technologies will be part of your responsibilities. Collaboration with DevOps teams to uphold secure, efficient, and observable production environments is crucial. Working closely with UI/UX designers to guarantee smooth and accessible user experiences is also expected. Your qualifications should include a Bachelor's or Master's degree in Computer Science, Engineering, or a related field, along with at least 6-8 years of software development experience and expertise in the MERN stack. Proven leadership experience in engineering teams, deep knowledge of React.js and Node.js/Express.js, hands-on familiarity with MongoDB, PostgreSQL, or other NoSQL/RDBMS, as well as a strong understanding of CI/CD tools and practices are required. Proficiency in cloud platforms such as GCP, AWS, or Azure, along with knowledge of Docker, Kubernetes, API Gateways, monitoring tools, REST architecture, authentication methods (OAuth, JWT), and microservices are essential. Exceptional communication, problem-solving skills, and leadership qualities are crucial for this role. Experience with GraphQL, WebSockets, event-driven architecture, AI/ML integration in web applications, infrastructure as code (Terraform, Helm), Agile or Scrum methodologies are preferred. If you are looking to join a team where you can build and lead innovative tech solutions for cutting-edge AI platforms, operate in a cloud-native product environment with end-to-end ownership, and contribute to a cross-functional innovation lab addressing significant challenges, this opportunity is for you. The role offers a competitive salary, flexible work culture, and prospects for leadership growth, providing exposure to enterprise clients, modern architecture, and AI-centric development.,

Site Reliability is a unique blend of development and operations expertise aimed at enhancing organizational efficiency. Regardless of whether you hail from a development background and seek to delve deeper into operations or are a DevOps/Systems Engineer keen on crafting internal tools, your skill set can greatly benefit Cvent SRE. We are on the lookout for individuals who exhibit a fervent passion for continuous learning and technology. A Bachelor's or Master's degree in Computer Science or a related technical field is a prerequisite for this role. As part of our team, you will play a crucial role in ensuring the stability and robustness of our platform. We strive to eliminate barriers by promoting developer accountability and enabling their autonomy. By devising innovative and durable solutions to operational challenges, we extend our unwavering support to developers. Leveraging our expertise as generalists, we collaborate closely with product development teams - right from the initial design phase to identifying and rectifying production issues. Our holistic approach involves establishing and upholding standards while fostering an agile and knowledge-sharing culture. Embracing SRE principles like blameless postmortems and operational load caps, we are constantly enhancing our competencies and enhancing our quality of work life. Our team is deeply passionate about automation, continuous learning, and engaging in dynamic day-to-day operations. **Must Have:** - 7-9 years of relevant experience - Proficiency in SDLC methodologies, especially Agile software development - Strong background in software development with a solid knowledge of Java/Python/Ruby and Object-Oriented Programming concepts - Hands-on experience in managing AWS services and operational expertise in handling applications within AWS - Proficiency in configuration management tools like Chef, Puppet, Ansible, or equivalent - Sound Windows and Linux administration skills - Familiarity with APM, monitoring, and logging tools such as New Relic, DataDog, Splunk - Expertise in managing 3-tier application stacks and incident response - Experience with build tools like Jenkins, CircleCI, Harness, etc. - Exposure to containerization concepts like Docker, ECS, EKS, Kubernetes - Working knowledge of NoSQL databases such as MongoDB, Couchbase, Postgres, etc. - Self-motivation and the ability to work independently are essential. **Good to Have:** - Understanding of F5 load balancing concepts - Basic knowledge of observability, SLIs/SLOs - Familiarity with Message Queues like RabbitMQ - Knowledge of basic networking concepts - Experience with package managers such as Nexus, Artifactory, or equivalent - Strong communication skills - Previous experience in people management.,

The Vice President (VP) of IT Command Center is responsible for the overall leadership, strategy, and operational excellence of the IT Command Center, which provides 24/7 monitoring, incident response, and support for critical IT infrastructure and services. You will lead a team of IT operations professionals and ensure the stability, security, and efficiency of the organizations IT systems. This role requires a deep understanding of IT operations, network and system monitoring, and incident management, along with proven experience in managing large-scale, high-availability environments. **Key Responsibilities:** **Leadership and Strategy:** - Develop and implement a strategic vision for the IT Command Center that supports the organizations IT and business goals. - Lead, mentor, and manage a team of command center managers, engineers, and support staff, fostering a culture of operational excellence and continuous improvement. - Set key performance indicators (KPIs) for the IT Command Center, focusing on system uptime, response times, incident resolution, and service quality. - Collaborate with senior IT leadership to align the command centers activities with broader IT initiatives and ensure smooth integration with other IT functions such as security, network operations, and cloud infrastructure. **Operational Management:** - Oversee the daily operations of the IT Command Center, ensuring the monitoring of all critical infrastructure, applications, and services 24/7. - Implement best practices for incident management, escalation, and communication, ensuring timely resolution of issues and minimizing downtime. - Establish and refine standard operating procedures (SOPs) for monitoring, troubleshooting, and incident response. - Ensure real-time visibility into IT systems and performance through robust monitoring tools and dashboards, allowing for proactive issue identification and resolution. **Incident Response and Management:** - Serve as the escalation point for critical IT incidents, ensuring prompt communication, investigation, and resolution of major issues. - Lead post-incident reviews to identify root causes, implement corrective actions, and develop strategies to prevent future occurrences. - Drive the continuous improvement of incident management processes, reducing mean time to resolution (MTTR) and improving overall service reliability. - Collaborate with the cybersecurity team to respond to and mitigate IT security incidents and threats. **Technology and Tools:** - Evaluate and implement the latest technologies and tools to enhance the command centers monitoring, automation, and incident management capabilities. - Leverage AI, machine learning, and automation to optimize IT operations, reduce manual intervention, and improve system efficiency. - Ensure integration between monitoring systems and other IT platforms to enable real-time analytics and reporting. **Collaboration and Communication:** - Ensure effective communication and collaboration with other IT teams, including network operations, infrastructure, applications, and security, to resolve complex issues. - Provide regular reports and updates to executive leadership on system performance, incident trends, risks, and command center KPIs. - Maintain strong relationships with external vendors and service providers, ensuring optimal performance of third-party systems and services. **Risk Management and Compliance:** - Ensure that the IT Command Center operates in compliance with organizational policies, industry regulations, and security standards. - Implement and maintain disaster recovery and business continuity plans specific to IT operations and monitoring. - Regularly review and update risk management strategies to ensure the resilience of IT infrastructure and services. **Qualifications:** **Education:** - Bachelors degree in Information Technology, Computer Science, or a related field (Masters degree preferred). **Experience:** - 15+ years of experience in IT operations, command centers, or network operations, with at least 5 years in a senior leadership role. - Proven track record of managing large-scale IT operations or command centers in a 24/7 environment. - Strong background in monitoring tools, incident management, and IT systems infrastructure (cloud, on-premises, and hybrid environments). **Technical Skills:** - Expertise in IT monitoring tools and platforms (e.g., SolarWinds, Nagios, Splunk, ServiceNow, Prometheus, Grafana, etc.). - Deep understanding of incident management frameworks, such as ITIL, and best practices for monitoring and response. - Knowledge of automation tools and technologies to streamline command center operations. - Experience with cloud infrastructure (AWS, Azure, Google Cloud) and modern IT environments. **Soft Skills:** - Excellent leadership, decision-making, and team management skills. - Strong communication and collaboration abilities, particularly in high-pressure situations. - Analytical mindset with a focus on problem-solving and continuous improvement. - Ability to manage multiple priorities and projects in a fast-paced environment.,

You are looking for a Hitachi Storage L2/L3 Subject Matter Expert (SME) based in Mumbai or Navi Mumbai, responsible for managing Hitachi Mid-Range and Enterprise storages operations support. As an SME, you will have hands-on experience with storage operations such as allocation, reclaim, LUN expansion, LUN deletion, storage disk/LDEVs formatting, storage pool creation, pool expansion, pool deletion, zoning via CISCO SAN Switches, and CCI HORCM. You must also be familiar with storage replication technologies like GAD, HUR, True Copy, Local Replication, monitoring tools like OPS Center Analyzer, Hi-Track, and troubleshooting performance issues at the storage level. Your role involves managing the day-to-day administration of SAN and storage environments, collaborating with customer storage support teams, participating in troubleshooting and problem-solving, supporting storage infrastructure design and operation, maintaining storage documentation and procedures, providing Storage Area Network Configuration and Administration, and managing infrastructure events including capacity management and performance analysis. You will be responsible for preliminary problem diagnosis and documentation, coordinating with Hitachi Global Support for incident resolution, investigating and diagnosing root causes of problems, performing storage infrastructure maintenance, managing additional storage infrastructure implementation, mentoring and training junior admins, overseeing storage solution design, installation, configuration, and de-provisioning, and managing performance for SAN and storage. Additionally, you will be required to handle Hitachi storages and Brocade switches infrastructure, have exposure to operations and management activities on Hitachi Storage(s), Unified compute platforms, various Host O/S including basic cluster management, possess strong verbal and written communication skills, and preferably hold a Hitachi Technical certification. This position requires a minimum of 7 years of experience in handling the activities mentioned above, expertise in Hitachi storages and Brocade switches infrastructure, and the ability to provide disaster recovery solutions and business resumption testing for storage. Immediate starters are preferred for this role as the project is already live.,

As an experienced candidate with over 8 years of experience in infrastructure solutions, cloud architecture, and implementation, you will be responsible for designing, implementing, and maintaining scalable cloud infrastructure solutions. Your expertise will be crucial in leading cloud adoption strategies, migration roadmaps, and workload assessments. You will play a key role in architecting infrastructure solutions for AI/ML platforms, ensuring infrastructure security, compliance, and adherence to industry best practices. Your primary skills should include a proven track record in designing and implementing large-scale microservices architectures, distributed systems, and integration architectures. Hands-on experience in large-scale cloud migration projects and setting up infrastructure for ML workloads will be essential. Strong knowledge of VMware technologies, infrastructure domains, Docker, Kubernetes, Infrastructure as Code (IaC), SQL and NoSQL databases, DevOps practices, and CI/CD pipelines will be required. Responsibilities will also include collaborating with external vendors, partners, and stakeholders to ensure successful integration and implementation of infrastructure solutions. Your deep technical knowledge of cloud technologies and virtualization platforms, along with certifications in AWS/Azure/GCP Architect and Kubernetes (CKA/CKAD), will further strengthen your capabilities in this role. If you are a candidate with a solid background in infrastructure solutions and a passion for driving cloud innovation, this opportunity will allow you to showcase your expertise in designing cutting-edge infrastructure solutions that meet the evolving needs of the organization.,

The SRE team at Freshworks comprises expert Software and System engineers who are responsible for ensuring the Availability, Scalability, and Performance of the SaaS products. They design tools and frameworks for monitoring, load testing, and occasionally develop complete platform features used by other products. The team conducts architecture reviews and assists individual product teams in identifying performance bottlenecks. The approach taken by the team is bottom-up, focusing on viewing the application from a system perspective. Engineers within the SRE team have the autonomy to select the challenges they wish to tackle and take ownership of tasks until completion. Their responsibilities include designing, coding, and delivering software to enhance the availability, latency, and efficiency of Freshworks Products & Platforms. They also manage the availability, latency, and performance of critical services, implementing automation to prevent recurring issues. Furthermore, the team independently devises and implements architectural strategies and infrastructure solutions. They are tasked with defining strategies, vision, and roadmaps for developing CI/CD, Application hosting, Security, and Compliance standards across Freshworks. The team also conducts blameless postmortems for large-scale incidents, drives automation and orchestration strategies, and formulates cost optimization plans for the Freshworks Cloud environment. Qualifications: - 4-7 years of experience in Site Reliability Engineering, DevOps, or Software Engineering roles - Proficient in programming/scripting languages like Python or Go - Hands-on experience with cloud platforms such as AWS, GCP, or Azure - Deep understanding of SRE principles, including SLIs/SLOs, reliability metrics, and incident response - Familiarity with monitoring and observability tools like Prometheus, Grafana, Datadog, ELK, OpenTelemetry - Solid experience with infrastructure automation tools such as Terraform, Ansible, or Pulumi - Strong knowledge of Linux systems, networking, and containerization (Docker, Kubernetes) - Experience with CI/CD pipelines and version control systems like GitHub Actions, Jenkins, GitLab CI/CD - Strong analytical and problem-solving skills with a proactive and ownership-driven mindset Freshworks offers a dynamic work environment where you can leverage your expertise in Site Reliability Engineering to make a real impact. Join us in building a fresh vision of how the world works.,

As a candidate for the position, you will have the opportunity to be involved in various key responsibilities that will contribute to the smooth operation and optimization of the system. You will assist in the Configuration and Management of CI/CD Pipelines by automating build, test, and deployment workflows using tools like Jenkins, GitLab CI, or CircleCI. Additionally, you will be involved in monitoring and optimizing system performance by setting up monitoring tools such as Prometheus and Grafana to track system performance effectively. Another crucial aspect of your role will be working on Cloud Infrastructure, where you will gain hands-on experience with cloud platforms like AWS, Azure, and Google Cloud. You will assist in provisioning, scaling, and securing cloud resources to ensure optimal operation. Furthermore, you will collaborate with cross-functional teams, including developers, operations teams, and network engineers, to optimize and maintain a robust and secure environment. Your responsibilities will also include networking tasks, where you will support the DevOps and Network teams by configuring and troubleshooting network-related issues such as VPNs, DNS, load balancers, and firewalls. You will also be involved in automation by writing and maintaining scripts for infrastructure provisioning and configuration management using tools like Terraform, Ansible, or Bash/Python scripts. Troubleshooting issues related to infrastructure, networking, deployments, or performance to ensure minimal downtime will also be part of your role. To excel in this position, you should currently be pursuing a degree or a recent graduate in Computer Science, Information Technology, Network Engineering, or a related field. Strong knowledge of networking concepts, experience with Linux-based systems, and familiarity with cloud platforms like AWS, Azure, and GCP are essential qualifications. Additionally, scripting and automation skills, basic understanding of CI/CD concepts and tools, familiarity with version control systems like Git, and strong problem-solving skills are required. By joining our team, you will gain hands-on experience in both DevOps practices and networking, exposure to cloud-based infrastructure and automation tools, and the opportunity to learn from and collaborate with experienced engineers. If you are self-motivated, eager to learn, and passionate about technology and DevOps practices, this role is an excellent opportunity to grow and develop your skills in a dynamic and collaborative environment.,

We are looking for a skilled DevOps Engineer with 5 to 12 years of experience to join our dynamic team. The ideal candidate will have a strong background in DevOps practices, CI/CD pipeline creation, and experience with GCP services. You will play a crucial role in ensuring smooth development, deployment, and integration processes. Key Responsibilities: CI/CD Pipeline Creation: Design, implement, and manage CI/CD pipelines using GitHub, ensuring seamless integration and delivery of software. Version Control: Manage and maintain code repositories using GitHub, ensuring best practices for version control and collaboration. Infrastructure as Code: Write and maintain infrastructure as code (IaC) using Terraform/YAML, ensuring consistent and reliable deployment processes. GCP Services Management: Utilize Google Cloud Platform (GCP) services to build, deploy, and scale applications. Manage and optimize cloud resources to ensure cost-effective operations. Automation and Monitoring: Implement automation scripts and monitoring tools to enhance the efficiency, reliability, and performance of our systems. Collaboration: Work closely with development, QA, and operations teams to ensure smooth workflows and resolve issues efficiently. Security and Compliance: Ensure that all systems and processes comply with security and regulatory standards. Required Skills: DevOps Practices: Strong understanding of DevOps principles, including continuous integration, continuous delivery, and continuous deployment. GitHub: Extensive experience with GitHub for version control, collaboration, and pipeline integration. CI/CD: Hands-on experience in creating and managing CI/CD pipelines. GCP Services: Solid experience with GCP services, including compute, storage, networking, and security. Preferred Qualifications: GCP Certification: Google Cloud Platform certification is highly desirable and will be an added advantage. Scripting Languages: Proficiency in scripting languages such as Python, Bash, or similar. Monitoring Tools: Experience with monitoring and logging tools like Prometheus, Grafana, or Stackdriver. Educational Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. About Tredence: Welcome to Tredence! Since our founding in 2013, we have been dedicated to transforming data into actionable insights, helping over 50 Fortune 500 clients win in their respective industries. With our headquarters in San Jose and a presence in 5 countries, our mission is to be the world's most indispensable analytics partner. At Tredence, we blend deep domain expertise with advanced AI and data science to drive unparalleled business value. We are excited to have you join us on this innovative journey.,

As a Software Engineer II, you will be an experienced builder capable of working independently across the full stack to develop production-grade software. Taking ownership of features from conception to deployment, you will play a crucial role in ensuring the reliability and health of the systems you create. Your ability to connect technical decisions with customer outcomes and business value demonstrates your understanding of the work's significance. Operating effectively amidst ambiguity, you exhibit sound judgment and contribute to enhancing both the quality of systems and the team dynamics. Your responsibilities will involve designing and implementing moderately complex features and services. You will navigate evolving requirements and ambiguous boundaries with ease. Your comfort in working across various components such as APIs, databases, cloud infrastructure, and front-end elements will be essential. Actively participating in design discussions, you will identify opportunities for simplification and make pragmatic choices that balance speed and sustainability. Promoting a culture of code quality, mentorship, and operational ownership will also be part of your role. You are expected to leverage AI-powered development tools to enhance productivity, especially for repetitive, boilerplate, or testing-related tasks. Thoughtfully incorporating these tools, you will verify the accuracy and security of their output. Ensuring thorough testing of your code, including unit, integration, end-to-end, and manual validation, is crucial. Moreover, you will play a role in maintaining the health of pipelines, observability tooling, and the engineering process. In addition, you will collaborate more directly with product and business stakeholders, particularly on features or flows impacting customer-facing tools or internal operations. Clarifying scope, translating user needs into technical solutions, and offering insights into trade-offs and timelines will be within your purview. Representing engineering in cross-functional discussions, you will be accountable for delivering outcomes rather than mere output. Your key responsibilities will include: - Taking charge of end-to-end delivery of features or services, encompassing design, implementation, testing, deployment, and operations. - Utilizing AI-based development tools to enhance speed, reduce boilerplate, and elevate development quality. - Engaging with product, design, and business stakeholders to define and prioritize impactful work. - Identifying edge cases and failure scenarios and constructing systems that handle them gracefully. - Engaging in and leading technical conversations, providing feedback on design and implementation. - Crafting clear, well-tested, and maintainable code while assisting others in doing the same. - Ensuring thorough testing of your changes at all levels (unit, integration, e2e, and manual). - Overseeing the maintenance of services in production, contributing to on-call rotations and incident response. - Continuously enhancing code quality, developer tooling, CI/CD pipelines, and engineering processes. - Mentoring early-career engineers and aiding in elevating the team's technical standards. Requirements: - Proficiency in one or more modern languages and frameworks (e.g., TypeScript, Java, Python, PHP). - Experience with distributed systems, RESTful APIs, and full-stack development. - Familiarity with CI/CD pipelines, monitoring tools, and DevOps best practices. - Ability to craft high-quality, testable, and well-documented code. - Comfort in thoughtfully and critically using AI development tools. - Strong collaboration skills and the ability to work autonomously in a fast-paced environment.,

You are an experienced and skilled Privileged Access Management (PAM) Programmer with 7 to 15 years of expertise in the IT industry, including a minimum of 5 years focused on Privileged Access Management. Your role as a Privileged Access Management Programmer at Persistent involves designing and implementing PAM solutions for clients, assessing their infrastructure and security needs, configuring and customizing PAM components, and leading PAM projects. As the technical leader of the PAM team, you will be involved in strategy development, planning, and implementation for end clients. Your responsibilities include providing guidance to the implementation team, conducting testing and troubleshooting, defining access controls and policies for privileged accounts, and collaborating with cross-functional teams to integrate PAM solutions successfully. You are expected to have extensive hands-on experience in implementing, configuring, and administering PAM solutions such as Delinea and CyberArk. Your knowledge of cybersecurity principles, privileged access management concepts, and best practices will be crucial in securing privileged access and preventing insider threats. Additionally, you should be familiar with integrating privileged management solutions with tools like Active Directory, Azure/OKTA SAML, SMTP, and NTP, as well as with Monitoring tools and SIEM technologies like Splunk and HP ArcSight. At Persistent, you will enjoy competitive salary and benefits, a culture focused on talent development, opportunities to work with cutting-edge technologies, and various employee engagement initiatives. The company values diversity and inclusion, offering a hybrid work environment, flexible working hours, and accessible facilities for employees with disabilities. If you have specific requirements, you are encouraged to communicate them during the application process or at any point during your employment. Persistent is committed to creating an inclusive environment where all employees can thrive, accelerate their growth both professionally and personally, make a positive impact using the latest technologies, and enjoy collaborative innovation with diversity and work-life wellbeing at the core. Join Persistent to unlock global opportunities and unleash your full potential in a value-driven and people-centric work environment.,

You will be responsible for managing core IT infrastructure, which includes servers, storage, virtualization, and telephony systems. Your main tasks will involve performing continuous monitoring and proactive/preventive maintenance to ensure smooth operation. Additionally, you will need to quickly identify and resolve hardware/software issues and performance bottlenecks. As part of your role, you will be required to implement infrastructure projects, upgrades, and new tool rollouts. You will also need to conduct regular system reviews to ensure compliance with GMP/GxP systems, contributing to audit readiness and regulatory alignment. Maintaining technical documentation, SOPs, and project records will be crucial in this position. You will also provide technical assistance to internal teams and end-users. Your responsibilities will include configuring high availability (HA) configurations for critical infrastructure to minimize downtime and fault tolerance. To excel in this role, you must have strong experience in managing virtualization platforms such as VMware and Hyper-V. Hands-on experience with Windows/Linux environments, knowledge of Active Directory, user/access management, and familiarity with Citrix environments and monitoring tools like Nagios and Zabbix are essential. Experience with data protection/backup solutions, basic knowledge of database administration, and understanding of GxP/GMP environments and IT compliance will be valuable assets. Soft skills like strong analytical and troubleshooting skills, the ability to work collaboratively in cross-functional teams, time management, prioritization skills, and good written and verbal communication skills are crucial. Having a passion for continuous learning, automation, and knowledge of cloud infrastructure like AWS and Azure will be beneficial. Certifications in N+, CCNA, CCNP, MCP, MCITP, RHCE, AWS, and Azure are preferred for this role. This is a full-time, permanent position with a day shift from Monday to Friday, offering a performance bonus. ,

You are an experienced Senior Database Developer/Administrator with a strong background in MS SQL Server. With over 5 years of experience in database development and administration, your focus is on optimizing and maintaining complex databases used in banking applications. Your responsibilities include designing, developing, and maintaining database schemas, tables, stored procedures, triggers, and views to ensure that database structures support business needs and application requirements. You will manage and administer MS SQL Server databases, ensuring high availability, security, and performance. Additionally, you will optimize database performance through query optimization, indexing, and fine-tuning, while also implementing and enforcing data security policies and maintaining data integrity. You will be responsible for implementing database backup strategies, ensuring data protection and recoverability, as well as setting up and maintaining monitoring tools to track database performance, capacity, and health. Collaboration with development teams to design and implement database solutions for new applications and features, along with providing support for database-related issues, including troubleshooting and incident resolution, is also part of your role. Maintaining comprehensive documentation of database configurations, processes, and procedures, and generating reports on database performance, utilization, and other key metrics are essential tasks. Your technical skills include strong proficiency in SQL, hands-on experience with stored procedures, triggers, views, and database table design, knowledge of database backup, recovery, and monitoring tools, and proven experience in optimizing and fine-tuning SQL queries and database performance. Your qualifications include a minimum of 5+ years of experience in database development and administration, specifically with MS SQL Server. Relevant certifications in database management or MS SQL Server are a plus. Preferred qualifications include experience in the banking or financial services industry, familiarity with other database systems and technologies, and experience in database design, development, and maintenance. This is a full-time permanent position with benefits such as cell phone reimbursement, paid sick time, paid time off, and provident fund. The work location is in person.,

The Partner Manager - Strategic Alliances position in the IT Infrastructure Domain based in Pune, India (Hybrid), requires at least 5 years of experience in Partner Management, Alliances, or Channel Sales on a Full-time basis. As a Partner Manager, your primary responsibilities will include identifying and prioritizing potential channel and implementation partners in the monitoring, ITSM, helpdesk, and log management ecosystems. You will collaborate with Zabbix's network of over 200 global implementation partners to establish strategic partnerships, negotiate co-selling or bundling agreements, and execute partner enablement plans, which may include sales kits, product walkthroughs, and co-branded content. Tracking partner-sourced leads, conversions, and revenue will be crucial in this role. You will also serve as the main point of contact for partners, manage ongoing relationships, collaborate with marketing and sales teams to create joint GTM campaigns, and gather partner feedback to influence product roadmap alignment and sales strategy. To qualify for this position, you should have 5-10 years of experience in partner management, strategic alliances, or channel sales within the IT infrastructure or enterprise SaaS space. A proven track record of building partnerships with implementation partners or resellers of monitoring or ITSM tools such as Zabbix, Nagios, ServiceNow, ManageEngine, Freshservice, Elastic, or Splunk is essential. An in-depth understanding of the IT Infrastructure buyer landscape, typical sales cycles in enterprise environments, strong negotiation skills, and experience in structuring reseller or referral agreements are required. Comfort with a metrics-driven approach, strong interpersonal and communication skills, and familiarity with modern B2B SaaS and AI/automation tools would be advantageous. The ideal candidate should possess existing relationships with Zabbix or other monitoring tool partners, experience working with early-stage startups, or launching partner programs from scratch, and the ability to work independently and take ownership of the entire partner acquisition lifecycle.,

As a Cloud Specialist 3 at Hyland Software, you will play a vital role in responding to and resolving monitoring alerts, requests from customers and partners, as well as incidents within the cloud environment. Your responsibilities include working on Disaster Recovery failover testing, scheduled maintenance windows, and ensuring service availability and performance. To excel in this role, you must have a bachelor's degree, 5-7 years of experience in Infrastructure Support or NOC, expert knowledge of Cloud technologies, SQL, CRM-based applications, monitoring tools like SolarWinds and BMC, as well as ITIL/ITSM framework and processes. Your success in this position will depend on your ability to monitor infrastructure, remediate issues, document incident details, maintain NOC reports, manage escalations within SLAs, coordinate with stakeholders and vendors, support incident classification, and track incidents to resolution. You should be adaptable to a 24/7 rotational shift model, possess excellent communication skills, and have strong customer handling experience. Moreover, you will be part of a culture that values employee engagement, learning & development, R&D focus, work-life balance, well-being, community engagement, diversity & inclusion, as well as various employee programs and benefits. If you are passionate about technology, dedicated to your work, and value honesty, integrity, and fairness, Hyland Software provides an opportunity for you to thrive in a dynamic and innovative environment. Join us in digitalizing workplaces and transforming operations for organizations worldwide.,

As a member of the Yubi team, you will be part of a revolutionary finance marketplace product that is redefining global debt markets. Yubi, formerly known as CredAvenue, aims to free the flow of finance between borrowers, lenders, and investors, offering a platform for the discovery, investment, fulfillment, and collection of any debt solution. With a strong focus on transparency, collaboration, and innovation, Yubi provides opportunities for growth and development in the technology industry. Yubi is a dynamic workplace that values freedom, creativity, and possibility. As part of our team, you will have the opportunity to work on cutting-edge technologies and contribute to the growth of the company. We are committed to providing our employees with the tools and resources they need to succeed, and we encourage innovation and collaboration at every level. With a diverse range of products and services, Yubi offers a unique platform for investors, lenders, and borrowers to connect and engage in the debt market. Our credit marketplace, fixed income securities platform, financial services platform, debt recovery, and risk mitigation platform, and SaaS solutions platform are just a few examples of the innovative solutions we provide to our clients. As a Front-end Developer at Yubi, your responsibilities will include developing a revolutionary finance marketplace product that is easy to use, appealing, and effective. You will work closely with managers, leads, and peers to ensure the implementation adheres to defined specifications and processes. Additionally, you will mentor junior engineers, foster innovation within the team, and design and develop software components and systems. To be successful in this role, you should have a minimum of 3+ years of experience in Front development, delivering enterprise-class web applications and services. You should have expertise in client and server-side JavaScript, HTML5, CSS3, React.js, node and webpack, redux, and experience with React Native is a plus. Knowledge of algorithms, design patterns, RESTful APIs, GraphQL, cross-browser compatibility, Cloud technologies, NoSQL, RDBMS, Kubernetes deployment, CI/CD pipelines, analytics, and monitoring tools is also required. Joining the Yubi team comes with numerous benefits and opportunities for professional growth. We are a team of like-minded individuals who are highly motivated and driven to create a purposeful impact in the global debt market. If you are passionate about quality, innovation, and making a difference, Yubi is the place for you to thrive and grow in your career.,

As a Senior Network Specialist based in Bangalore/Chennai with over 15 years of experience, your primary responsibility will be to design, plan, and execute large-scale WAN/SDWAN/LAN/WLAN projects from start to finish. You will be instrumental in translating architectural concepts into actionable steps for implementation. Additionally, you will lead and support engineering teams throughout all project phases, including design, implementation, migration, go-live, and maintenance. Your expertise will be crucial in selecting, deploying, and optimizing network technologies such as Cisco, Versa, and Aruba to ensure alignment with the organization's business objectives. You will serve as a subject matter expert during operational incidents, leading troubleshooting efforts, root-cause analysis, and recovery processes. Effective communication with cross-functional stakeholders globally will be essential as you convey design strategies, project status, and technical guidance clearly. To excel in this role, you are expected to have a solid background in enterprise network design and delivery, with a focus on software-defined and cloud networking for at least 5 years. A Bachelor's or Diploma in Engineering/CS/IT is required, along with certifications such as CCNP. Additional certifications like CCIE and Versa SDWAN Specialist are preferred. In terms of technical proficiency, you must demonstrate expertise in WAN, SDWAN (Cisco & Versa), LAN, and WLAN. Your mastery should extend to TCP/IP, MPLS, BGP, OSPF, VxLAN, IPsec, QoS, GRE, as well as network virtualization, NFV, SASE, Umbrella, and Versa Secure Access. Familiarity with cloud networking concepts like Direct Connect, ExpressRoute, and multicloud connectivity via Equinix/Megaport is advantageous. Knowledge of DNS/DHCP/IPAM, as well as WAF/CDN/DDOS solutions such as Infoblox, Zscaler, and Akamai, will be beneficial. Proficiency in using monitoring and management tools like Spectrum, SevOne, ThousandEyes, CyberArk, and MS Entra is required. Experience with scripting in Python is a plus. Your leadership and soft skills will play a vital role in this position, as you will be leading global projects and managing distributed teams. Strong strategic thinking, troubleshooting abilities, and effective stakeholder communication are essential. An ownership mindset, ability to perform under pressure, and proactive approach to delivering results are characteristics that will contribute to your success in this role.,

As the Manager, Site Reliability Engineering at Cvent, you will play a crucial role in scaling systems and ensuring stability, reliability, performance, and rapid deployments of the platform. Your responsibilities will include setting the direction and strategy for your team, shaping the overall SRE program, and supporting growth by ensuring a robust, scalable, cloud-first infrastructure. You will be expected to own site stability, performance, and capacity planning while participating in the software development life cycle to ensure reliability is built in from the beginning. Being a part of the Technology R&D Team, you will demonstrate emerging and current technologies, methods, and processes to enhance software deployment processes, improve security, reduce risk, and enhance the end-user experience. You will be responsible for continuously improving CI/CD tools, processes, and procedures, and managing complex technical projects and a team of SREs. Additionally, you will recruit and develop staff, fostering a culture of excellence in site reliability and automation. To excel in this role, you should have at least 12 years of hands-on technical leadership and people management experience, with a minimum of 3 years of demonstrable experience leading site reliability and performance in large-scale, high-traffic environments. Strong leadership, communication, and interpersonal skills are essential, along with a deep understanding of SRE concepts and the DevOps culture. You should also possess expertise in automation, CI/CD processes, Unix/Linux environments, and large-scale distributed systems. Familiarity with major public cloud services like AWS, GCP, or Azure is required, as well as experience with modern platforms such as Fargate, Docker, and Kubernetes. In this role, you will foster a learning and ownership culture within the team and the larger organization, ensuring best engineering practices through automation, infrastructure as code, robust system monitoring, alerting, auto scaling, and more. Your ability to represent the technology perspective and priorities to leadership and stakeholders will be crucial, along with your commitment to continuous improvement and excellence in site reliability and automation.,