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2.0 - 4.0 years
1 - 5 Lacs
Kolkata, Pune
Work from Office
We are seeking a passionate and customer-focused individual to join our team as a Customer Service Representative. As the first point of contact for our sales, you will play a crucial role in delivering outstanding service experiences. Your primary responsibilities will include : Responding promptly to sales inquiries via phone, email & teams chat. Handling Credit/Debit note on real time. Punching order in our ERP on the same day if it is received before 4:00 PM and after that in the next working day in the 1st morning. Building sustainable relationships and trust with sales through open and interactive communication. Prepare all necessary Management Reports on real time ( Like SIFOT, Credit...
Posted 4 months ago
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