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2.0 - 8.0 years

0 Lacs

haryana

On-site

As a Service Experience Manager at Dunnhumby, you will be responsible for owning the end-to-end service management strategy for Media systems. With 8+ years of experience in service management, including systems monitoring, site reliability engineering, or infrastructure operations, and 2+ years in a team lead or managerial role, you will coach team members to deepen their technical monitoring skills and business understanding. Your role will involve building a culture of continuous improvement, automation, and proactive detection, while ensuring monitoring coverage aligns with business-critical services and revenue-driving workflows. Key Responsibilities: - Define, maintain, and evolve serv...

Posted 4 days ago

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