4 Monitoring Alerts Jobs

Role Overview: You will be responsible for conducting general electronic communications and trading surveillance reviews, with a specific focus on identifying potential insider trading and market manipulation. Your role will involve investigating and resolving monitoring alerts promptly, ensuring thorough investigation of significant issues, and escalating them when necessary. Additionally, you will play a key role in driving continuous improvement of the surveillance framework, including refinement and calibration. You will contribute to the implementation of strategic projects within the department, participate in team discussions, investigations, and knowledge sharing, and assist in producing management information reports for Senior Management. It is essential to have a good understanding of trade surveillance terminologies and various types of market manipulations. Furthermore, you should be open to learning about Personal Account Dealing, S329 Disclosures, AML, and E-comm Surveillance. Key Responsibilities: - Conduct general electronic communications and trading surveillance reviews - Investigate and close out monitoring alerts promptly - Drive continuous improvement of the surveillance framework - Contribute to the implementation of strategic department projects - Raise Suspicious Transaction reports (STR) for further investigation - Assist in producing management information reports - Participate in team discussions, investigations, and knowledge sharing - Develop a good understanding of trade surveillance terminologies and market manipulations - Be flexible and open to learning about various compliance aspects Qualifications Required: - Attention to detail and process-oriented - Investigative skills and willingness to learn other compliance aspects - Proficiency in Word and Excel - Strong prioritization, organizational, and multi-tasking skills - Self-motivated with a desire to learn and be challenged - Experience in building relationships with stakeholders - Strong analytical skills and ability to work under tight deadlines - 4 to 7 years of relevant experience (Note: No additional details about the company were provided in the job description.),

Job Description Job Title Software Engineer The Purpose of This Role We are seeking a technically adept and proactive FHB Implementations & AE Support Engineer to join our Fidelity Health Benefits Platform (FHB) team within Workplace Investing (WI). This role is critical to ensuring the stability, reliability, and continuous improvement of our production systems. You will be part of a high-impact team responsible for managing Implements and AE ongoing support, solving complex issues, and driving enhancements that support the evolving needs of our clients and internal customers . The Value You Deliver As a FHB Implementations & AE Support, youll be empowered to ensure the stability and performance of our FHB platform, enabling seamless experiences for our customers. With a culture wired for responsiveness, collaboration, and continuous learning, youll have the tools and support to resolve complex issues, drive improvements, and make a significant difference every day. You will have an opportunity to demonstrate your skills and knowledge to contribute to the teams success through the complete issue resolution cycle - analysis, monitoring, support, delivery and communication. The Skills That Are Key To This Role You should have foundational understanding of enterprise software systems, with hands-on experience in supporting production environments and Implementations. Youre expected to be comfortable working in fast-paced, high-availability environments and resolving issues under pressure. Core Java & Spring Boot: Ability to debug and resolve Java-based applications. Familiarity with REST APIs, exception handling, and logging frameworks. SQL & PostgreSQL: Proficient in writing queries, analyzing data, and identifying performance bottlenecks in relational databases. Linux Command Line: Comfortable working in a Linux environment. Azure: Experience with deploying and monitoring applications in Azure Monitoring & Alerts: Use application dashboards and respond to alerts CI/CD & DevOps: Familiarity of using build pipelines and shift left practices Analytical Thinking: Ability to break down complex problems and identify root causes Security & Compliance: Understand and follow secure development and support practices Communicate clearly and effectively, especially during incident response, to keep partners informed. Incident Management: Triage incoming incidents, perform initial diagnosis, and escalate to the appropriate teams when needed The Skills that are Good to Have for this role Exposure to the US healthcare Payor domain is preferred How Your Work Impacts The Organization As a FHB Implementations & AE Support of the Fidelity Health Technology Team, you will play a critical role in ensuring the stability, reliability, and performance of FHB platform used by our customers during Implementation and time-critical Annual Enrollment. Your work directly supports the seamless experience our users expect by proactively monitoring systems, resolving issues, and collaborating with diverse teams to drive long-term improvements. In this fast-paced, customer-focused environment, your contributions help safeguard business continuity and elevate the quality of our services. The Expertise were looking for Bachelor&aposs degree - Degree in Computer Science, Management Information Systems with 2-4 years experience Experience in Java, REST API, Spring Framework , SQL is a must Experience with enterprise grade distributed application and support Location: Bangalore Shift timings : 11:00am - 8:00pm Certifications Category: Information Technology Show more Show less

Job Description Job Title Team Leader The Purpose of This Role We are seeking a technically adept Principal Support Engineer to join our Fidelity Health Benefits Platform (FHB) team within Workplace Investing (WI). In this critical role, you will serve as a technical authority driving the stability, scalability, and continuous evolution of our production systems. You will lead the resolution of the complex and high-impact issues, shape support strategies, and influence engineering practices across teams. Your deep expertise and proactive approach will help guide towards operational excellence, mentor engineers, and ensure that our systems consistently meet the needs of our customers and partners. The Value You Deliver As a Principal Support Engineer, youll serve as a technical authority in ensuring the resilience, scalability, and operational excellence of our FHB platform. Your work will directly influence the experience of millions of users by driving systemic improvements, leading the resolution of the most complex production challenges, and shaping the future of our support practices. In a culture that values innovation, accountability, and continuous learning, youll mentor engineers, collaborate with multi-functional leaders, and champion initiatives that elevate platform reliability and team effectiveness. Your leadership will be instrumental across the entire incident lifecyclefrom proactive detection and architectural guidance to resolution, communication, and long-term prevention strategies. The Skills That Are Key To This Role You should have experience in supporting and scaling enterprise-grade software systems, with a consistent track record of leading support strategy, driving operational excellence, and influencing multi-functional priorities. As a Principal Support Engineer, you are expected to lead the reliability and support posture of the platform and mentor teams to deliver functional, resilient, scalable, and secure systems. Advanced Java & Spring Boot: Deep expertise in Java-based systems, including performance tuning, memory optimization, and the ability to influence design decisions that impact supportability and reliability SQL & PostgreSQL: Skilled in analyzing query performance, optimizing database interactions, and supporting large-scale data operations Linux Command Line: Proficient in Linux environments and scripting Azure: Extensive experience in Azure cloud and containerized deployments Monitoring & Alerts: Define and drive the observability, including the design of dashboards, alerting mechanisms, and reliability metrics. Lead reliability reviews with application owners and engineering teams to ensure proactive risk mitigation. CI/CD & DevOps: Build robust CI/CD and shift left practices and improve operational efficiency Analytical Thinking: Ability to break down complex problems and identify root causes Security & Compliance: Champion secure development and support practices and lead compliance efforts Communicate clearly and provide leadership level communication during high-impact incidents and application issues. Incident Management: Triage incoming incidents, perform initial diagnosis, and lead issue response and drive root cause analysis and postmortem documentation The Skills that are Good to Have for this role Experience in US Benefits Administration or US Healthcare Payor domains is highly valued. Proven record to operate in mature product environments with long-term support and stability. How Your Work Impacts The Organization As a Principal Support Engineer of the Fidelity Health Technology Team, you will play an important role in shaping the reliability, scalability, and operational excellence of the FHB platform. Your work directly influences the experience of millions of users by driving systemic improvements, leading the resolution of high-impact issues, and guiding support strategy across teams. In this dynamic, customer-centric environment, your leadership ensures business continuity, cultivates a culture of resilience, and empowers teams to deliver high-quality, dependable services at scale. The Expertise were looking for Bachelor&aposs degree or equivalent experience in Computer Science or Management Information Systems, along with 8+ years of demonstrated experience Expertise in Java, Spring Boot framework, SQL and in exploring new frameworks, dev tools and advance software engineering practices. Location: Bangalore Shift timings : 11:00am - 8:00pm Certifications Category: Product Management Show more Show less

As a Cloud and Systems Administrator at our organization, your primary responsibility will be to provide administration for cloud computing platforms, networks, and systems. You will play a crucial role in delivering a great customer experience by serving as an escalation point for technical support to customers over chat, phone, and support tickets. It will be your duty to respond to the global support ticket queues and ensure first-line resolution to issues within scope. To excel in this role, you are expected to follow processes diligently, exercise good judgment in decision-making, and exceed customer expectations to maintain their loyalty. Additionally, you will be responsible for adhering to company security policies, procedures, and other relevant standards as directed. In this position, you will require a working knowledge and skills to perform analytical, scientific, or operational processes. You will leverage standard operating procedures and scientific methods to complete assigned work within your area of expertise while working with a moderate level of supervision. Key responsibilities include resolving or escalating level-appropriate technical issues for customers, securing, administering, and improving customer technical issues related to cloud platforms and infrastructure services, troubleshooting monitoring alerts, and acting as an escalation point for techs inside and outside the team. You will also be involved in incident management, ensuring adherence to customer and SLA commitments, managing personal ticket queues, collaborating with various teams, and providing a fanatical experience to customers. To be successful in this role, you should have 4 to 6 years of experience in Cloud or System Operations Administration in a client-centric ticket queue environment. You should be self-motivated with a strong desire to learn and improve both technical and interpersonal skills. Strong verbal and written communication skills are essential, along with the ability to communicate basic technical information with team members. Additionally, organizational skills, the ability to handle multiple tasks, prioritize work under pressure, and adapt to changing business and technology requirements are crucial for this position. If you are looking to join a dynamic team and work in a challenging yet rewarding environment, then this role is perfect for you. Join us at Rackspace Technology, where we combine expertise with leading technologies to deliver end-to-end solutions and empower customers to embrace the future of technology.,