Customer Success Operations Intern Faclon Labs

0.0 - 1.0 years

0 Lacs

mumbai

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Customer Success Operations Intern Duration: 3 Months Location: Mumbai Application Link: https://flpl.keka.com/careers/jobdetails/40087 What youll do Regularly monitor client account satisfaction, health checks, deliverables, and feature performance through scheduled check-ins and emails; act as the primary client contact Proactively identify and resolve project issues with technical teams to ensure minimal disruption Oversee smooth onboarding, seamless project handovers, and post-delivery hypercare to ensure adoption, satisfaction and retention, and growth through renewals and upsell/cross-sell opportunities in collaboration with CSMs and sales teams Perform regular account health checks, m...

Posted 3 months ago

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Delivery Manager UPWARDIQ SOFTWARE SOLUTIONS PRIVATE LIMITED

10.0 - 20.0 years

10 - 20 Lacs

hyderabad

Work from Office

Experience : 10+ Job Summary We are looking for a skilled and dynamic Delivery Manager to oversee and manage the delivery of requirements and services within the organization. The ideal candidate will coordinate between teams, clients, and operational excellence and maintaining client satisfaction. Key Responsibilities Project/Service Delivery : Plan, execute, and monitor project delivery timelines, ensuring adherence to agreed-upon objectives, budgets, and schedules. Collaborate with clients to define project scope, deliverables, and success metrics. Team Management: Lead and mentor the teams to ensure optimal performance and accountability. Allocate resources efficiently to meet client req...

Posted 3 months ago

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