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Infor Workforce Management Info Services

5.0 - 10.0 years

0 Lacs

india

Remote

Title: Infor WFM Location: Remote Work Work timings: UK Shift Key Responsibilities Provide L2/L3 support for Infor WFM across various functional modules (especially T&A, Scheduling, and Attendance). Handle incident, service request, and problem management tickets in ITSM tools (ServiceNow,etc.). Perform root cause analysis, identify configuration or data-related issues, and provide permanent solutions. Work closely with business users to understand issues and provide functional resolutions or workarounds. Configure or troubleshoot new and existing rules, pay rules, pay codes, calculation groups, and validations. Collaborate with Infor support for raising SRs and follow-up for resolution of p...

Posted 1 week ago

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