1.0 - 4.0 years

0 - 0 Lacs

hyderabad

Work from Office

Key Responsibilities: Deliver engaging training sessions (L0 and OJT) for new Centre Managers. Facilitate smooth onboarding and ensure readiness of new hires to perform effectively. Continuously support and track the performance of Centre Managers post-training. Ensure consistency in delivery of modules and adherence to defined processes. Collaborate with the L&D team to improve training content and methodologies. Qualifications and Skills: Excellent communication and presentation skills. Strong facilitation and delivery skills with the ability to engage diverse audiences. Prior experience in training, coaching, or mentoring (preferred in sales/operations context). Ability to drive accountab...

Posted 1 month ago

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Technology Support - Broking ICICIDirect

9.0 - 13.0 years

0 Lacs

karnataka

On-site

You are expected to fill the Tech Operations Lead positions for the Business Continuity Planning team in Bangalore, with a relevant experience of 9 - 12 years. The specific roles include: 1. **Lead - Application Support** - Responsible for managing end-to-end support of Broking applications. - Proficiency in ITIL - L1, L2, and L3 support. - Familiarity with support tools such as JIRA, Manage Engine D365, etc. - Understanding of Business Continuity Planning (BCP) and Disaster Recovery (DR) activities. - Strong communication and presentation skills. - Hands-on experience in 3rd tier and N-tier architecture. - Expertise in troubleshooting with quick Turnaround Time (TAT) and Service Level Agree...

Posted 4 months ago

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Technology Support ICICIDirect

9.0 - 13.0 years

0 Lacs

karnataka

On-site

We are searching for Tech Operations Leads with 9-12 years of experience to join our Business Continuity Planning team in Bangalore. Lead - Application Support: - Responsible for managing end-to-end support of Broking applications. - Proficient in ITIL - L1, L2, and L3 support. - Familiarity with support tools such as JIRA, Manage Engine D365, etc. - Knowledgeable about Business Continuity Planning (BCP) and Disaster Recovery (DR) activities. - Strong communication and presentation skills. - Hands-on experience with 3rd tier and N-tier architecture. - Expertise in troubleshooting with a focus on TAT/SLA. Lead - Back Office Support: - Understanding of Beginning of Day (BOD) and End of Day (EO...

Posted 4 months ago

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