About Anantya.ai Anantya.ai is a leading CPaaS (Communication Platform as a Service) provider, specializing in messaging solutions, including SMS, WhatsApp Business API, and AI-driven chat automation. We empower businesses with seamless communication, real-time engagement, and personalized customer interactions. About the Role: We are seeking a proactive and relationship-driven Senior Customer Success Executive / Manager to lead client engagement and retention efforts. In this role, you will be the trusted advisor for our clients, ensuring they are successful and satisfied with our offerings. You will manage strategic accounts, resolve escalations, drive user adoption, and work closely with internal teams to deliver a seamless post-sales experience. The ideal candidate is empathetic, analytical, and skilled at balancing client happiness with business goals. Key Responsibilities: Own and manage a portfolio of key accounts post-sale, ensuring onboarding, adoption, and success. Develop strong relationships with client stakeholders and become their go-to partner. Drive product usage through training sessions, periodic check-ins, and strategic planning. Actively monitor account health, track KPIs, and resolve escalations with urgency. Collaborate with product, sales, and tech teams to align on client needs and roadmaps. Identify upsell or cross-sell opportunities based on client usage and feedback. Lead quarterly business reviews and maintain high levels of client satisfaction and retention. Mentor and support junior members of the customer success team. Required Skills & Qualifications: 3–6+ years of experience in customer success, account management, or client servicing. Proven ability to manage enterprise or high-value accounts. Strong interpersonal skills with excellent written and verbal communication. Analytical mindset with comfort around KPIs, product usage data, and reporting. Experience using CRM and CS platforms (e.g., Zoho, HubSpot, Freshdesk). Ability to handle escalations diplomatically while maintaining client trust. Strategic thinking combined with executional ownership. What We Offer: High-impact role with leadership exposure and ownership. Opportunities to shape customer engagement strategies. Collaborative team culture with a strong focus on growth and innovation. Performance-based incentives and career advancement opportunities. Show more Show less

About Anantya.ai Anantya.ai is a leading CPaaS (Communication Platform as a Service) provider, specializing in messaging solutions, including SMS, WhatsApp Business API, and AI-driven chat automation. We empower businesses with seamless communication, real-time engagement, and personalized customer interactions. About the Role: We are seeking a proactive and relationship-driven Senior Customer Success Executive / Manager to lead client engagement and retention efforts. In this role, you will be the trusted advisor for our clients, ensuring they are successful and satisfied with our offerings. You will manage strategic accounts, resolve escalations, drive user adoption, and work closely with internal teams to deliver a seamless post-sales experience. The ideal candidate is empathetic, analytical, and skilled at balancing client happiness with business goals. Key Responsibilities: Own and manage a portfolio of key accounts post-sale, ensuring onboarding, adoption, and success. Develop strong relationships with client stakeholders and become their go-to partner. Drive product usage through training sessions, periodic check-ins, and strategic planning. Actively monitor account health, track KPIs, and resolve escalations with urgency. Collaborate with product, sales, and tech teams to align on client needs and roadmaps. Identify upsell or cross-sell opportunities based on client usage and feedback. Lead quarterly business reviews and maintain high levels of client satisfaction and retention. Mentor and support junior members of the customer success team. Required Skills & Qualifications: 3–6+ years of experience in customer success, account management, or client servicing. Proven ability to manage enterprise or high-value accounts. Strong interpersonal skills with excellent written and verbal communication. Analytical mindset with comfort around KPIs, product usage data, and reporting. Experience using CRM and CS platforms (e.g., Zoho, HubSpot, Freshdesk). Ability to handle escalations diplomatically while maintaining client trust. Strategic thinking combined with executional ownership. What We Offer: High-impact role with leadership exposure and ownership. Opportunities to shape customer engagement strategies. Collaborative team culture with a strong focus on growth and innovation. Performance-based incentives and career advancement opportunities. Show more Show less

Responsibilities Update our internal databases with new employee information, including contact details and employment forms Gather payroll data like leaves, working hours and bank accounts Screen resumes and application forms Schedule and confirm interviews with candidates Post, update and remove job ads from job boards, careers pages and social networks Prepare HR-related reports as needed (like training budgets by department) Address employee queries about benefits (like number of remaining vacation days) Review and distribute company policies in digital formats or hard copies Participate in organizing company events and careers days Requirements and skills Must be enthusiastic and have good English communication skills (oral and written). Should be able to follow office company working hours. Proven experience working in an office environment. Experience with MS Office Good understanding of full-cycle recruiting Basic knowledge of labor legislation Organizational skills HR is expected to: To source candidates as per job description by posting on job boards. To design the job overview and employment forms. Scheduling interviews and carrying out the on-boarding process. To design employee company events and increase morale. To work with the team on personnel files, track progress, and use MS office for HR functions. Set up new employee files and archiving of employee leaver files. Coordination of employee filing system and archiving. Prepare reference responses. Prepare any HR letters as required. Maintain manual and electronic employee files, including archiving. Maintain a well-organised and efficient central storage system for employee files. You may contact on this number-8630213623 Salary: ₹15,000.00 - ₹20,000.00 per month Show more Show less

Anantya.ai is a leading CPaaS (Communication Platform as a Service) provider, specializing in messaging solutions, including SMS, WhatsApp Business API, and AI-driven chat automation. We empower businesses with seamless communication, real-time engagement, and personalized customer interactions. About the Role: We are looking for a dynamic and detail-oriented Marketing Executive to join our growing team. This role is ideal for individuals with strong communication and writing skills who are passionate about creating impactful content and managing digital marketing activities across platforms. You will play a key role in writing high-quality, original content (no AI-generated or plagiarized material), managing our brand presence on social media, conducting market research, supporting design and branding initiatives, and assisting with broader marketing campaigns. Key Responsibilities: Content Development: Write original, SEO-friendly blog posts, website content, email campaigns, and marketing collaterals. Research: Conduct market, competitor, and industry research to generate relevant content ideas and support marketing strategy. Social Media Management: Plan, schedule, and manage content across platforms like LinkedIn, Instagram, Facebook and WA Channel. Design Collaboration: Create basic visual content using tools like Canva, and work closely with design teams for campaign creatives. Campaign Execution: Support the execution of digital campaigns, events, and product launches. Analytics & Reporting: Monitor content performance and social media metrics; suggest optimizations based on insights. Internal Coordination: Collaborate with product, sales, and design teams to ensure consistent brand messaging and updates. Required Skills & Qualifications: 0–2 years of experience in content writing, social media, or marketing roles. Excellent command of written and spoken English. Strong research, proofreading, and editing abilities. High attention to detail and a commitment to originality (with minimal use of AI-generated content). Basic understanding of Canva or other design tools (basic design skills required). Basic understanding of relevant social media trends, engagement practices, and platform algorithms. What We Offer: Opportunity to work in a fast-paced, creative environment. Exposure to diverse aspects of marketing and brand communication. A collaborative and supportive team culture. Scope to grow, learn, and contribute meaningfully to the brand’s growth. Salary Expectations- 10k-15k per month