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Senior Technical Success Manager - Customer Success - Mumbai New Relic

8.0 - 12.0 years

0 Lacs

maharashtra

On-site

Role Overview: At New Relic, as a Senior Technical Success Manager (TSM), you will have the opportunity to utilize your blend of technical knowledge, problem-solving skills, and teamwork to support and expand the customer base effectively. Your role involves owning the technical success and post-sales relationships with valued customers. You will play a crucial part in nurturing New Relic's strategic vision and direction, advocating for new product features, and ensuring customer satisfaction by resolving technical issues in real-time. Key Responsibilities: - Own customer adoption, onboarding, and ongoing success within your customer base. - Document customer adoption and success metrics. - ...

Posted 3 months ago

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