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1.0 - 5.0 years
0 Lacs
maharashtra
On-site
We are searching for a skilled Help desk technician to deliver prompt and effective technical support on computer systems. Your responsibilities will include addressing inquiries on fundamental technical matters and providing guidance to resolve them. A proficient Help desk technician should possess solid technical expertise and be capable of communicating clearly to comprehend the issue and articulate its resolution. Moreover, they should be customer-focused and exhibit patience when interacting with challenging clients. The primary objective is to generate value for customers that contributes to upholding the company's reputation and operations. Requirements: - Demonstrated experience as a help desk technician or in a similar customer support capacity - Proficient in technology with practical knowledge of office automation tools, databases, and remote control - Comprehensive understanding of computer systems, mobile devices, and other technological products - Ability to identify and address basic technical problems - Fluency in English - Outstanding communication abilities - Customer-centric mindset and composed demeanor - Bachelor's degree in IT, Computer Science, or a related field This position falls under the Customer Support category and is a Full-Time role located in Mumbai.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
As a Social Media Videographer at Game Theory in Bengaluru, you will have the exciting opportunity to create captivating content for various social media platforms. Game Theory is a dynamic startup focused on revolutionizing recreational sports through technology. We value self-starters who can adapt on the go and provide our team members with the autonomy and resources needed for personal and professional growth. In this role, you will be responsible for shooting high-quality photos and videos using mobile devices and DSLR cameras, creating engaging reels and short-form videos that reflect our brand's essence, and collaborating with the Brand and Social Media Manager to develop innovative content ideas aligned with current trends. You must have a strong understanding of camera operation, video editing, and post-production techniques to maintain brand consistency and quality. To excel in this position, you should have proven experience as a Social Media Content Creator or Videographer, proficiency in using DSLR cameras and editing software such as Adobe Premiere or Final Cut Pro, and a creative mindset for storytelling through visual content. Strong organizational skills, attention to detail, and the ability to multitask are essential for success in this role. Preferred skills include knowledge of social media trends, graphic design experience, and the ability to work effectively both independently and as part of a team to meet deadlines. Fluency in Hindi and English is preferred for effective communication. If you are passionate about creating compelling social media content, staying updated on industry trends, and making a real impact in the world of recreational sports, we invite you to join us at Game Theory and be part of our journey to build something amazing together. This is a full-time, permanent position that requires in-person work at our Bengaluru location. The application deadline is 29/09/2024. We look forward to receiving your application and exploring the possibility of working together to shape the future of recreational sports.,
Posted 2 weeks ago
0.0 - 3.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As a Support Engineer, you will be responsible for providing technical assistance and support to users in a timely and accurate manner. You should have a Bachelors or Master's Degree in Computer Science and 0 to 1 year of work experience. Your role will involve working with Windows/Linux/Mac OS environments and having a good understanding of computer systems, mobile devices, and other tech products. You must be able to provide step-by-step technical help, both written and verbal, to ensure smooth functioning of systems and devices. A degree in Information Technology, Computer Science, or a relevant field is required. Any additional certification in Microsoft, Linux, Cisco, or similar technologies will be considered a plus. Join our team in Navi Mumbai or Madurai (Tamil Nadu) and contribute to the seamless operation of IT systems for our organization.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a member of the SAP Sales Cloud Engineering team, your primary focus will be on delivering cutting-edge Cloud-based CRM solutions to meet the specific needs of line-of-business requirements. You will be instrumental in creating innovative products that integrate software, configuration, and customization tools to provide a seamless user experience. The solutions you develop will incorporate emerging trends such as Social Media and mobile device interaction, ensuring that consumers have a rich and engaging experience. Your role within the team will involve working on SAP Sales Cloud - Sales and Retail Execution topics, including Survey, Perfect store, and Sales Contract. These solutions will integrate with core processes of SAP Sales Cloud and SAP S/4 HANA, utilizing event-driven microservice architecture and open-source technologies such as Java, Angular, K8s, Kafka, MongoDB, and Elastic Search. At SAP, we are dedicated to helping over four hundred thousand customers worldwide work more efficiently and effectively. Our market-leading business application software and services encompass database management, analytics, intelligent technologies, and experience management. With a global presence and a focus on cloud-based solutions, we are committed to a purpose-driven and future-focused approach, fostering a collaborative team environment that values personal development and growth opportunities. Our inclusive culture at SAP ensures that every individual, regardless of background, feels valued and empowered to perform at their best. We believe in the strength of diversity and invest in our employees to help them realize their full potential. As an equal opportunity employer, we are committed to providing a workplace where everyone can thrive, offering accessibility accommodations for individuals with physical and/or mental disabilities. If you are passionate about driving innovation and contributing to a diverse and inclusive work environment, SAP offers a unique opportunity to bring out your best. Join us in creating a better and more equitable world through unleashing all talent and capabilities.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Systems Engineer in our IT Services industry, based in Bangalore North and Hyderabad, Karnataka, India, you will play a crucial role in providing technical assistance to our users via phone, email, and chat. Your responsibilities will include managing incidents and problems in our incident management system, ensuring effective communication between users and technical escalation teams. To excel in this role, you must have strong oral and written communication skills. You will be required to energetically follow up on open incidents, provide status updates, and escalate problems to the appropriate teams when necessary. It is essential to maintain high-quality ticket documentation, category selection, and overall ticket hygiene. You should possess 2-4 years of relevant experience in troubleshooting technical issues related to desktops, laptops, mobile devices, and Cisco phones. Additionally, a deep understanding of virtual computers hosted via ESX servers, along with experience in configuring and troubleshooting them, is crucial. Proficiency in Active Directory, networking, messaging, and hardware is necessary. Experience in troubleshooting Microsoft Office applications, including Teams and O365, as well as VPNs, RSA SecurID, and corporate applications on mobile devices through MDM services, is highly desirable. Familiarity with Cisco phones, IP phones, Jabber, and Zoom troubleshooting is also beneficial. Knowledge of incident management and experience with Turrets will be advantageous. The role may require extended working hours based on business needs, and you must be willing to work in rotational shifts and weekends. The ability to perform under high-pressure situations is essential. Required skill sets include MDM, mobile devices, networking, Active Directory, and Cisco. Additional skill sets in RSA, vendor management, VPN, documentation, incident management, liaison, master data management, Microsoft Office, and technical assistance will be valuable in this role. If you are a proactive and detail-oriented individual with a passion for resolving technical issues and providing exceptional support to users, we encourage you to apply for this position.,
Posted 3 weeks ago
0.0 - 3.0 years
0 Lacs
bhubaneswar
On-site
You will be responsible for providing enterprise-level assistance to customers by diagnosing and reporting software and hardware problems, assisting with installations, and resolving network issues. You will also be configuring operating systems and using remote desktop connections to provide support through various communication channels such as phone calls, emails, and chats. Key skills required for this role include strong communication and interpersonal skills, proficiency in Hindi and English, proper escalation of unresolved issues to internal teams, understanding of computer systems and mobile devices, ability to diagnose and troubleshoot technical issues, research and identify solutions to software and hardware problems, as well as investigating and solving computer software and hardware faults. In terms of technical skills, you should have sound knowledge of Windows operating systems, hands-on experience with MS Office and database management, and proficiency in at least one programming language such as C++, C#.Net, VB.Net, Java, or Python. It is essential to have your own bike, laptop, and Android mobile as travel (inside or outside the state) may be required. The job falls under the IT-Software / Software Services / IT-Related Products industry, specifically in the functional area of Technical Support & Relationship Management. The ideal candidate should have 0-2 years of experience in software or hardware support, with a minimum qualification of B.Sc. (IT), BCA, MCA, or MBA (IT). The salary range for this position is 1.8 - 2.4 LPA, and the age restriction is between 20 to 30 years. You will be reporting to the Project Manager or Team Leader and should be willing to work full-time in Bhubaneswar, Odisha. The job type is permanent, with benefits including health insurance and provident fund. The shift is fixed during the day, and proficiency in Hindi and English languages is preferred. A willingness to travel up to 75% of the time is required for this role. Overall, this position requires a candidate with a technical and non-technical background, a proactive problem-solving attitude, and a strong commitment to customer satisfaction.,
Posted 3 weeks ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
As a member of the SAP Sales Cloud Engineering team, you will play a vital role in delivering cutting-edge Cloud-based CRM solutions tailored to meet specific line-of-business requirements. Your responsibilities will involve developing appealing products that seamlessly integrate software, configuration, and customizing tools to deliver a superior user experience. You will be at the forefront of incorporating emerging trends such as Social Media and mobile devices to enhance consumer interaction through our solutions. The team you will be a part of specializes in SAP Sales Cloud - Sales and Retail Execution topics, including Survey, Perfect store, and Sales Contract. The solution you will work on integrates with core processes of SAP Sales Cloud and SAP S/4 HANA, utilizing event-driven microservice architecture with open-source technologies like Java, Angular, K8s, Kafka, MongoDB, and Elastic Search. At SAP, our mission is to help over four hundred thousand customers globally collaborate more efficiently and leverage business insights effectively. While we are recognized for our leadership in enterprise resource planning (ERP) software, we have evolved into a market leader in comprehensive business application software and services spanning database, analytics, intelligent technologies, and experience management. With a cloud-centric approach and a workforce exceeding one hundred thousand employees worldwide, we are dedicated to driving purposeful innovation and fostering a culture of collaboration, personal growth, and development. We are committed to fostering an inclusive workplace culture at SAP that prioritizes health and well-being, supports flexible working models, and values diversity. Our belief in the strength of inclusion drives us to create an environment where individuals from all backgrounds can thrive and contribute their unique talents. We invest in our employees to build confidence, unlock their full potential, and collectively create a more equitable world. SAP is an equal opportunity workplace and an affirmative action employer, dedicated to promoting Equal Employment Opportunity values and providing accessibility accommodations to applicants with physical and/or mental disabilities. If you require assistance or accommodation during the application process, please contact our Recruiting Operations Team at Careers@sap.com. Please note that only permanent roles are eligible for the SAP Employee Referral Program, subject to the eligibility criteria outlined in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Join us at SAP, where your contributions matter, your growth is encouraged, and your potential is unleashed. Let's work together to build a better future for all.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
vadodara, gujarat
On-site
Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions to meet clients" complex digital transformation needs. With a worldwide presence and a diverse team of over 230,000 employees, we are committed to helping our customers, colleagues, and communities thrive in a constantly evolving world. **About the Role:** As a Desktop Support Engineer at Wipro Technologies-Ireland, you will be instrumental in ensuring the smooth and efficient operation of our technology environment. This role provides an excellent opportunity to utilize your advanced technical skills within a dynamic and collaborative team. Your primary responsibility will be to deliver exceptional support to our clients and promptly resolve any technical issues that may arise. **Roles & Responsibilities:** - Demonstrate advanced technical expertise in troubleshooting and fault resolution to minimize user downtime. - Maintain a high level of proficiency in standard technology practices and tools to contribute to an effective IT environment. - Communicate complex technical solutions in a clear and friendly manner to non-technical audiences. - Possess in-depth technical knowledge of various devices including PCs, desktop hardware, laptops, Cisco phones, mobile devices, MAC devices, and tablets. - Provide exceptional software support for tools such as O365, Zoom, and Teams. - Utilize Microsoft toolsets for effective problem-solving and troubleshooting. - Regularly update and enhance desktops and laptops to improve user experience and productivity. - Engage in daily huddles with the Team Leader to discuss objectives and progress. - Proactively address 2nd and 3rd line issues, maintain the issues log, and assist users in raising incident tickets for unresolved problems. - Undertake any other reasonable tasks as assigned to promote flexibility and adaptability in the role. This position requires a combination of technical expertise, effective communication, and problem-solving skills to uphold our commitment to client satisfaction. **Benefits:** In addition to a competitive salary, you will receive a comprehensive benefits package, training, and development opportunities for a rewarding career in a fast-paced and dynamic environment. The benefits include: - Contributory pension - Extra holiday purchase - Life insurance policy - Private medical insurance **Equal Opportunities:** Wipro advocates for positive change and conscious inclusion, striving to build a diverse Wipro family by fostering a culture of diversity, equality, and inclusion in the workplace. All applicants are welcome to apply.,
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Technical Support Specialist, you will be responsible for providing first-line technical support to end-users through phone, email, and in-person interactions. Your primary duties will involve diagnosing and resolving hardware and software issues reported by users in a timely and efficient manner. It will be crucial to log and track support requests in the ticketing system to ensure proper documentation and resolution. In this role, you will play a key part in escalating complex issues to higher support tiers when necessary while maintaining clear communication with the end-users throughout the process. Additionally, you will assist in setting up and configuring new hardware and software for end-users, contributing to a seamless user experience. Creating and managing documentation for common issues and solutions in the knowledge base will also be part of your responsibilities. Your focus on providing excellent customer service by effectively communicating updates and resolutions to users will be highly valued. To qualify for this position, an Associate's degree in Computer Science, Information Technology, or a related field is preferred. Previous experience in a technical support or help desk role would be advantageous. A strong understanding of computer systems, mobile devices, and various tech products is essential. Proficiency in Windows and Mac operating systems, along with basic networking concepts, will be beneficial. Excellent verbal and written communication skills are required to interact professionally and effectively with end-users. Problem-solving abilities and attention to detail are vital for troubleshooting issues efficiently. The ability to collaborate in a team environment and work independently with minimal supervision is also important for success in this role.,
Posted 3 weeks ago
0.0 - 3.0 years
0 Lacs
karnataka
On-site
We are seeking a Technical Operations Specialist to deliver high-quality support to our clients within the hotel industry. You must possess a sharp attention to detail and collaborate effectively with your team to ensure seamless operations within the department. Your role is crucial in building trust with our clients, who will rely on you for prompt and accurate solutions. Your responsibilities will include responding to, managing, and resolving customer inquiries and problems submitted through a ticketing system. You will guide clients through troubleshooting steps via various communication channels until their issues are resolved satisfactorily. Moreover, you will devise and execute strategies to enhance customer experience beyond the expectations of both the hotel and its guests. Conducting client training sessions to optimize the usage of our products, setting up and configuring our solutions following established protocols, and communicating with external partners and internal stakeholders fall under your purview. It is essential to provide feedback and escalate unresolved issues to the appropriate departments within the organization. You will need to juggle multiple open issues concurrently, lead internal projects, and document operational procedures and knowledge meticulously. To qualify for this position, you should hold a BE/BSc/BCA or equivalent degree, preferably in computer science or electronics and communications. Strong problem-solving skills, effective communication abilities, and familiarity with computer systems and software products are essential. A basic understanding of DNS (A, NS, MX records, etc.) is required, along with adaptability to dynamic processes and a commitment to staying abreast of updates. You should be adept at delivering clear, step-by-step instructions both in writing and verbally. Ideally, you will have 0 to 2 years of experience in a client-facing role within a consultation or support capacity. If you meet these requirements and are eager to join a dynamic team, we encourage you to apply for this opportunity.,
Posted 4 weeks ago
3.0 - 7.0 years
6 - 12 Lacs
Bengaluru
Work from Office
Senior QA Manual/Automation Engineer All-Rounder We’re looking for a proactive and versatile Role : Senior QA Engineer Experience : 3–7 years experience to join and augment our Team focused on Cloud, IoT, and Software platforms. Key Responsibilities: Lead QA planning and strategy; define and execute a clear QA roadmap. Collaborate cross-functionally with Cloud, IoT, and software teams. Perform manual and automation testing across UI, backend, mobile devices, and connected devices Chair Monthly/Weekly Meetings showcasing QA Milestones, Building Roadmap along with Risk Assessment and Mitigation Strategy All-rounder mindset — hands-on, strategic, and detail-driven Non-Negotiable Requirements:- Communication and Articulation Ability to work independently without any supervision/guidance Own the QA Process and develop it further Hands-on Experience with JMeter and iOS Testing
Posted 1 month ago
5.0 - 9.0 years
20 - 27 Lacs
Pune
Hybrid
Application (workstations & mobile)- Deployment &Configuration, Management & Support, Collaboration & Coordination, Security & Compliance, Policy Development & Documentation, Training & Awareness, Continuous Improvement. Required Candidate profile Exp.with Microsoft Intune, Endpoint Manager ( SCCM ) Application Packaging (MSI, MST, EXE, PowerShell) & lifecycle exp.is must. Extensive exp on Windows 10/11 BYOD Patch Management & Security Updates
Posted 1 month ago
5.0 - 6.0 years
5 - 13 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Job Summary: We are seeking a highly skilled Senior Automation & MDM Specialist with 56 years of experience in IT automation, Microsoft technologies, and mobile device management. The ideal candidate will have strong scripting and integration skills, hands-on experience with Microsoft Power Platform, and a solid understanding of managing industrial and mobile devices. Familiarity with ServiceNow API integrations and mobile billing processes is also essential. Key Responsibilities: Automation & Scripting: Develop and maintain automation solutions using PowerShell . Design and implement Power Automate flows , Power Apps , and Power BI dashboards. Integrate automation with Microsoft 365 services, Graph API , and ServiceNow API . Mobile & Industrial Device Management: Administer and support Microsoft Intune and VMware Workspace ONE for mobile and industrial device management. Configure and enforce compliance, security policies, and application deployment for a variety of endpoints including industrial devices (e.g., rugged tablets, scanners, IoT-enabled devices). API Integration: Utilize Microsoft Graph API and ServiceNow API for automation, data integration, and workflow enhancements. Reporting & Analytics: Build and maintain Power BI reports for device compliance, automation metrics, and billing insights. Mobile Billing & Invoicing: Collaborate with finance teams to manage mobile billing , validate invoices, and optimize costs. Required Skills & Qualifications: 56 years of experience in IT automation and device management. Strong expertise in PowerShell scripting and Microsoft Power Platform . Proficient in Microsoft Graph API and ServiceNow API integrations. Hands-on experience with Microsoft Intune , Workspace ONE , and industrial device management . Understanding of mobile billing and invoice reconciliation. Strong analytical, troubleshooting, and communication skills.
Posted 1 month ago
3.0 - 5.0 years
20 - 27 Lacs
Pune
Hybrid
Application (workstations & mobile)- Deployment &Configuration, Management & Support, Collaboration & Coordination, Security & Compliance, Policy Development & Documentation, Training & Awareness, Continuous Improvement. Required Candidate profile Experience with Microsoft Intune (UEM). Application packaging, updates, and lifecycle management. Knowledge of security and compliance Strong troubleshooting & technical support capabilities.
Posted 2 months ago
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