Technical Support Engineer Ahom Technologies

2.0 - 5.0 years

0 - 1 Lacs

Gurugram

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Role & responsibilities Deliver high-quality technical support to end-users by efficiently handling and resolving client complaints. Accurately document all issues, queries, and concerns raised by clients, especially sellers. Ensure timely and effective resolution of customer complaints to drive satisfaction and maintain client relationships. Communicate with clients to provide accurate information related to products, services, and processes. Diagnose, debug, and identify reported issues, escalating critical cases based on defined priority levels and client SLAs. Conduct deep dives into reported issues and deliver comprehensive Root Cause Analyses (RCA). Guide clients through troubleshootin...

Posted 6 months ago

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Specialty Development Senior TekWissen

6.0 - 10.0 years

8 - 12 Lacs

Chennai

Work from Office

Overview: TekWissen is a global workforce management provider throughout India and many other countries in the world.The below clientis a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place one that benefits lives, communities and the planet Duration: 12Months Position Description: Java/J2EE Microservices,GCP, mobgodb Education Required: Bachelor's Degree

Posted 6 months ago

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