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1.0 - 5.0 years
0 Lacs
maharashtra
On-site
About Four Seasons: Four Seasons is powered by its people. The team members at Four Seasons are a collective of individuals who constantly strive to improve themselves, reach new heights, and treat each other with the same respect they desire in return. Across the globe, our team members are dedicated to creating exceptional experiences for our guests, residents, and partners by upholding a commitment to luxury with genuine care. We understand that the key to enabling our team to deliver these extraordinary guest experiences lies in providing a world-class employee experience and fostering a positive company culture. We believe in acknowledging familiar faces, welcoming new ones, and treating everyone we encounter the way we would want to be treated ourselves. Whether you are working with us, staying with us, living with us, or exploring with us, our goal is to make a lasting impression that will stay with you for a lifetime. This belief stems from our conviction that life is more fulfilling when we form genuine connections with the people and the world around us. About the location: Situated in the heart of Worli, the bustling business hub of India's largest city and in close proximity to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai stands as a sophisticated urban retreat with an intimate, boutique ambiance. As the brand's inaugural hotel in India, Four Seasons Hotel Mumbai embodies "Powerhouse Luxury" in the vibrant city that never sleeps. Renowned for its unparalleled food & beverage offerings, such as the award-winning rooftop bar AER Mumbai and the city-favorite pan-Asian restaurant San:Qi, the hotel boasts private dining rooms, four open-style kitchens overseen by skilled artisans, and an extensive menu featuring Indian, Chinese, Thai, and Japanese delicacies. Basic Function: This is an experienced technical position within the food and beverage service sector. Role and Responsibilities: General: - Directly responsible for the day-to-day key processes within the assigned area of work. - Preparation of alcoholic or non-alcoholic beverages for the bar and patrons. - Interaction with customers, taking orders, and serving snacks and drinks. - Attendance at all scheduled training sessions. - Demonstrating warmth, care, and genuine enthusiasm when engaging with guests and internal customers, embodying the golden rule. Departmental: - Ensuring the bar is set up for service with complete mise-en-place. - Thorough familiarity with beverage and menu items. - Providing genuine hospitality, recognition, and promotion of hotel services and products. - Engaging with guests in a sensitive and appropriate manner, anticipating their needs, addressing concerns, and taking ownership of requests. - Direct responsibility for maintaining hotel standards in Medallia, LQA, and Coyle audits. - Upholding hygiene standards in the work area to pass audits like PWT and HACCP. Specific responsibilities and tasks: General: - Adhering to the hotel's code of conduct, grooming standards, and hygiene protocols. - Demonstrating hands-on work ethic, assisting colleagues during peak periods, and proactively engaging in briefings and meetings. - Maintaining a clean, organized work area to ensure a safe working environment. Departmental: - Organizing, stocking, and cleaning the bar area. - Conducting daily and monthly inventory checks and maintaining par stock levels. - Replenishing bar inventory and supplies as needed. - Describing food and beverage menu items with engaging and informative descriptions. - Being attentive to guest preferences, compiling guest history, and providing personalized service when opportunities arise. - Assisting in supply requisitions following established procedures. Appropriate manuals/policies and procedures to be followed: - Four Seasons service culture standards. - Four Seasons core standards. Skills and Abilities: - Possess 1-2 years of relevant experience in a 5-star hotel or resort. - Excellent knowledge of mixing, garnishing, and serving drinks. - Flexibility to work in different outlets based on business demands. - Strong English, math, and psychometric abilities. - Guest relations skills and a personal flair. - Proficiency in computer literacy.,
Posted 3 days ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
The Bartender role at our venue involves preparing and serving both alcoholic and non-alcoholic drinks to customers during events. Your main responsibility will be to provide exceptional service to our guests while maintaining a warm, friendly, and professional demeanor to enhance their overall experience. Key Responsibilities: - Mix drinks to order and serve customers - Possess knowledge of all bar drinks and wines - Maintain valid food handlers and alcoholic beverage server permits - Keep work areas and equipment clean and organized - Ensure all merchandising and signage are properly displayed - Adhere to the Company dress code and other policies - Operate POS system efficiently during high-volume periods - Follow cash handling and tip reporting guidelines - Stock products, set up garnish stations, cashier stations, and display baskets - Practice responsible alcohol service and maintain proper sanitation and food safety standards - Provide excellent customer service at all times - Assist guests and navigate the venue when needed Qualifications: - Minimum age of 21 - Previous bartending and customer service experience preferred - Basic math and cash handling skills - Ability to work evenings, weekends, and holidays - Food Handlers Card/SERV Safe certification required - TIPS Certified - Strong communication and interpersonal skills - Ability to work well in a team environment - Ability to stand, walk, bend, and lift up to 25lbs - Flexibility to work irregular hours and inside or outside the building as needed If you are energetic, detail-oriented, and passionate about delivering exceptional guest service, we encourage you to apply for this position. Join our team and be a part of creating memorable experiences for our guests at the ASM Toyota Arena in Ontario, CA.,
Posted 1 month ago
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