5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Quality Assurance Manager at Barclays, you will be responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality, and governance standards. Your role will involve spearheading the evolution of the digital landscape, driving innovation, and excellence to ensure unparalleled customer experiences. To be successful in this role, you should have experience in stakeholder management, presenting to a senior audience, people leadership, data-driven trend analysis, and making recommendations for process improvements. Key skills valued for this position include experience in Quality Assurance management or a related control/governance sector, negotiation and diplomacy skills, as well as practical experience in identifying and mitigating risks. Your performance may be assessed based on critical skills such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, and job-specific technical skills. The purpose of your role will be to determine, negotiate, and agree on internal quality procedures, service standards, and specifications to enhance performance and quality objectives. Your accountabilities will include identifying industry trends, collaborating with teams across the bank, developing and governing internal quality assurance procedures, and providing recommendations for process improvements. Additionally, you will be responsible for conducting service quality assessments, participating in projects to enhance quality assurance efficiency, and determining risks based on QA reviews. As an Assistant Vice President, you are expected to advise and influence decision-making, contribute to policy development, collaborate closely with other functions/business divisions, and lead a team to deliver on work that impacts the whole business function. If the position has leadership responsibilities, you are expected to exhibit a set of leadership behaviors focusing on Listening and being authentic, Energizing and inspiring, Aligning across the enterprise, and Developing others. All colleagues at Barclays are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset of Empower, Challenge, and Drive in their daily activities.,

Posted 1 day ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.