Job Title: Sales Executive Location: PuneStart Date: ImmediatelyJob Type: Work from Office Job Description:We are seeking a dynamic and results-driven Sales Executive to drive revenue growth and expand our market presence. The ideal candidate will have a proven track record in IT sales, software solutions, and technology services, with a passion for consultative selling, relationship building, and exceeding sales targets. This is a high-impact role requiring a strategic thinker who can identify new business opportunities and nurture client relationships to drive sustainable business growth. Key Responsibilities:Identify and engage potential clients through networking, cold calling, market research, and strategic partnerships.Build and maintain long-term relationships with key decision-makers and stakeholders.Develop and execute effective sales strategies to achieve and exceed assigned revenue targets.Present and demonstrate IT solutions, software products, cloud services, cybersecurity solutions, and digital transformation services to potential clients.Prepare persuasive proposals, negotiate contracts, and close deals effectively.Stay updated on industry trends, emerging technologies, and competitor activities to capitalize on market opportunitiesWork closely with cross-functional teams, including marketing, customer success and technical teams, to ensure client satisfaction. Maintain accurate sales records and provide regular reports to management. Qualification & Skill(s) required:Trained Fresher-2 years of experience in IT sales, B2B enterprise sales, SaaS, cloud computing, or technology solutions. Bachelors degree in marketing, Business, IT, Computer Science, or a related field (An MBA degree would be preferred).Proven Track Record of Demonstrating success in achieving and exceeding sales quotas.Deep understanding of IT services, emerging technologies, and market trends.Strong negotiation, communication, and consultative selling skills.Ability to understand and articulate technical solutions to non-technical stakeholders.Networking Ability and Establishing relationships with key decision-makers in the IT industry is a plus.Willingness to travel for client meetings, industry events, and networking opportunities as needed. Additional Skill(s): English Proficiency (Spoken and Written) CRM MS Office and familiarity with other digital tools Market Research Salary Probation: 2 monthsSalary during probation INR 25,000/- Annual CTC: 4-5 LPAAnnual CTC breakup:Fixed pay: 80%Variable pay: 20% * Perks: 5 days a week * No. of Openings: 1

Job Title: Customer Success Executive Location: PuneStart Date: ImmediatelyJob Type: Work from Office Job Description: We are seeking a dynamic and customer-focused Customer Success Executive to join our IT team. The ideal candidate will be responsible for ensuring customer satisfaction, driving product adoption, and building strong relationships with clients. You will act as a trusted advisor, understanding customer needs and providing tailored solutions to maximize business value. Key Responsibilities:Serve as the primary point of contact for customer accounts, ensuring their success and satisfaction with our IT products/services.Develop and maintain strong relationships with clients by understanding their business goals and challenges.Monitor customer usage and adoption of products to identify areas for improvement.Collaborate with sales, product, and support teams to enhance the customer experience.Address customer inquiries, issues, and concerns in a timely and effective manner.Proactively identify upsell and cross-sell opportunities to maximize revenue.Collect and analyze customer feedback to provide insights for product improvements.Create and maintain documentation related to customer interactions, success stories, and best practices.Proactively track and manage customer health to prevent churn.Stay updated with industry trends and best practices to enhance customer success strategies. Qualification & Skill(s) required:Bachelor's degree in business, IT, or a related field. (A master's degree would be preferred).Trained Fresher-2 years of experience in customer success, account management, or a related role in the IT industry.Strong understanding of IT solutions, SaaS products, or enterprise software.Excellent communication, presentation, and interpersonal skills.Problem-solving mindset with a customer-first approach.Ability to work independently as well as collaboratively with internal teams.Proficiency in CRM software and customer success tools.Strong analytical skills to assess customer data and provide insights.Ability to multitask and manage multiple customer accounts efficiently.Passion for delivering exceptional customer experiences. Salary Probation: 2 monthsSalary during probation INR 25,000/- Annual CTC: 4-5 LPAAnnual CTC breakup:Fixed pay: 80%Variable pay: 20% * Perks: 5 days a week * No. of Openings: 1 Why Join Us?Competitive salary with high-performance incentives & commissions.Opportunity to work with cutting-edge technology solutions in a rapidly growing industry.Career advancement and professional development opportunities.Collaborative and innovative work culture.Flexible working options, and great working environment.If you are a high-energy sales professional looking to take your career to the next level in the IT industry, we invite you to apply and be part of our success story.

Job Title: Technical Support Engineer Location: PuneStart Date: ImmediatelyJob Type: Work from Office Job Description: We are seeking a proactive and skilled Technical Support Engineer to join our team. In this role, you will ensure high availability, robust security, and optimal performance across our systems. You will provide expert technical support for software applications of our Mithi products, and system integration, collaborating with cross-functional teams to resolve issues and enhance system functionality. Key Responsibilities:Support and Troubleshooting: Provide technical support to Mithi products, diagnose system issues, and resolve performance bottlenecks.Automation and Process Improvement: Develop and implement automation scripts and tools for system management, monitoring, and maintenance.Incident and Ticket Triage: Monitor incoming support tickets, prioritize issues, and escalate as necessary.Ticket Documentation and Knowledge Base: Maintain accurate documentation for tickets and contribute to the internal knowledge base.Team Collaboration: Work closely with cross-functional teams, including development, DevOps, and IT, to support business needs.Onboarding Support: Provide guidance and mentorship to new associates. Customer Interaction and Communication: Communicate effectively with internal and external stakeholders to address technical concerns and provide solutions.Data Protection and Assurance: Adhere to data protection, confidentiality, and information security practices. Ensure customer data is handled securely and in compliance with regulations.Compliance and Regulatory Adherence: Maintain security best practices and adhere to industry compliance requirements. Qualification & Skill(s) required:Trained Fresher-2 years of experience in Linux operating systems, server virtualization technologies Bachelors degree in computer science, IT, or related field. (A masters degree would be preferred).Knowledge of automation tools and Strong scripting skills.Familiarity with cloud platforms (AWS, GCP).Experience in managing databases like MySQL, etc.Understanding of networking concepts (DNS, DHCP, TCP/IP, Firewalls).Strong troubleshooting and problem-solving skills.Good communication skills and ability to work in a team-oriented environment. Additional Preferred Skill(s): Certifications such as RHCE, RHCSA, AWS Certified SysOps Administrator, or LPIC.Experience with containerization and orchestration (Docker, Kubernetes).Knowledge of CI/CD pipelines and DevOps best practices Salary Probation: 2 monthsSalary during probation INR 25,000/- Annual CTC: 4-5 LPAAnnual CTC breakup:Fixed pay: 80%Variable pay: 20% * Perks: 5 days a week * No. of Openings: 1