1137 Mis Operations Jobs - Page 4

Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams Required Candidate profile Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills.

Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams Required Candidate profile Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills.

Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams Required Candidate profile Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills.

Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams Required Candidate profile Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills.

Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams Required Candidate profile Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills.

Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams Required Candidate profile Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills.

Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams Required Candidate profile Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills.

Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams Required Candidate profile Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills.

Roles and Responsibility Handle customer inquiries and resolve issues via voice and chat support. Provide excellent customer service and ensure satisfaction. Work in a fast-paced environment and meet performance targets. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills. Proficient in using computer applications and software. Ability to learn quickly and take on new chall...

Roles and Responsibilities Prepare daily, weekly, and monthly reports on sales performance using advanced excel skills. Utilize VLOOKUP functions to analyze data and create insightful reports. Develop expertise in MIS operations and contribute to the development of new report formats. Collaborate with cross-functional teams to gather requirements for reporting needs. Ensure timely delivery of high-quality reports that meet business objectives.

Looking who have an experience in MS Excel, Advance Excel, computer operating, V Lookups, PowerPoint, Compliances, HR Payroll. Good Communication.

The MIS Coordinator will play a crucial role in our organization, acting as a bridge between the Sales and MIS teams. They will be responsible for the smooth flow of information, data analysis, and the implementation of effective MIS strategies. This role requires a strong understanding of sales processes and the ability to translate data into actionable insights. Bachelors degree in Business Administration, Computer Science, or a related field. 2-3 years of experience in a similar MIS or data analytics role, preferably in the banking industry. Strong knowledge of sales processes and the ability to interpret sales data. Proficiency in using MIS software and tools, including data visualizatio...

Hiring Customer Support Associate (Fresher & Experienced) Roles and Responsibilities : Provide world-class customer support through chat, email, or voice channels for a variety of clients. Address customer inquiries, resolve issues, and provide timely solutions to enhance customer satisfaction. Work on multiple processes including back-office operations, backend processing, and CSR activities. Collaborate effectively with team members to achieve targets and goals. Maintain accurate customer records and interactions using CRM software. Desired Candidate Profile : Fluency in English with excellent communication skills. Comfortable working in night & rotational shifts and adhering to a work-fro...

Hiring Customer Support Associate (Fresher & Experienced) Roles and Responsibilities : Provide world-class customer support through chat, email, or voice channels for a variety of clients. Address customer inquiries, resolve issues, and provide timely solutions to enhance customer satisfaction. Work on multiple processes including back-office operations, backend processing, and CSR activities. Collaborate effectively with team members to achieve targets and goals. Maintain accurate customer records and interactions using CRM software. Desired Candidate Profile : Fluency in English with excellent communication skills. Comfortable working in night & rotational shifts and adhering to a work-fro...

Hiring Customer Support Associate (Fresher & Experienced) Roles and Responsibilities : Provide world-class customer support through chat, email, or voice channels for a variety of clients. Address customer inquiries, resolve issues, and provide timely solutions to enhance customer satisfaction. Work on multiple processes including back-office operations, backend processing, and CSR activities. Collaborate effectively with team members to achieve targets and goals. Maintain accurate customer records and interactions using CRM software. Desired Candidate Profile : Fluency in English with excellent communication skills. Comfortable working in night & rotational shifts and adhering to a work-fro...

Core Responsibilities Maintain and manage MIS infrastructure: databases, applications, networks, ERP/CRM systems Generate regular and ad-hoc reports for management dashboards, KPIs, forecasts, etc. . Analyze data to extract insights and support business strategy . Ensure data integrity, accuracy and compliance/security standards Troubleshoot system issues, optimize system performance, provide technical user support smartsampleresume.com. Document processes, implement reporting tools and train staff NOTE : Hindi and Telugu languages are Mandatory

Hiring Fresher & Experience candidates for one of our leading contact centre Roles and Responsibilities Provide customer support through chat, email, or voice channels for various clients. Handle customer inquiries, resolve issues, and provide solutions in a timely manner. Work on multiple processes such as back-office operations, backend processing, CSR activities, and more. Collaborate with team members to achieve process goals and objectives. Maintain accurate records of interactions with customers using CRM software. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with w...

Hiring Fresher & Experience candidates for one of our leading contact centre Roles and Responsibilities Provide customer support through chat, email, or voice channels for various clients. Handle customer inquiries, resolve issues, and provide solutions in a timely manner. Work on multiple processes such as back-office operations, backend processing, CSR activities, and more. Collaborate with team members to achieve process goals and objectives. Maintain accurate records of interactions with customers using CRM software. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with w...

Hiring Fresher & Experience candidates for one of our leading contact centre Roles and Responsibilities Provide customer support through chat, email, or voice channels for various clients. Handle customer inquiries, resolve issues, and provide solutions in a timely manner. Work on multiple processes such as back-office operations, backend processing, CSR activities, and more. Collaborate with team members to achieve process goals and objectives. Maintain accurate records of interactions with customers using CRM software. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with w...

Responsibilities: Managing daily operations at vendor premises in line with SOPs laid by the Management Aligning team to deliver the daily deliverables as per SOP Immediate execution of the business rules as and when changed Managing operational activities in terms of completing Productivity within TAT and increasing the quality percentage. To review staff performance periodically and coach the team effectively. Conducting brain storming sessions to identify the root cause of errors. MIS requirement fulfilments as per the management requirements. Review staff performance periodically and coach the team effectively Support team for reconciling the transactions and complete the process on dail...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide exceptional customer service through various channels, including phone, email, and chat. Resolve complex customer complaints and concerns in a timely and efficient manner. Collaborate with internal teams to improve overall customer experience. Develop and maintain thorough knowledge of products and services for accurate information. Identify opportunities to upsell and cross-sell products or services to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in a similar role. Strong communication and interpersonal skills are essential. Ability to wo...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide exceptional customer service through various channels, including phone, email, and chat. Resolve complex customer complaints and concerns in a timely and efficient manner. Collaborate with internal teams to improve overall customer experience. Develop and maintain thorough knowledge of products and services for accurate information. Identify opportunities to upsell and cross-sell products or services to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in a similar role. Strong communication and interpersonal skills are essential. Ability to wo...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide exceptional customer service through various channels, including phone, email, and chat. Resolve complex customer complaints and concerns in a timely and efficient manner. Collaborate with internal teams to improve overall customer experience. Develop and maintain thorough knowledge of products and services for accurate information. Identify opportunities to upsell and cross-sell products or services to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in a similar role. Strong communication and interpersonal skills are essential. Ability to wo...

Role & responsibilities Prepare daily, weekly, monthly, and quarterly sales reports: Generate structured and timely sales reports for internal stakeholders to monitor business performance and aid decision-making. Maintain and update sales dashboards and MIS databases: Regularly update and manage dashboards to ensure real-time visibility of key sales metrics and data integrity across systems. Analyze sales data to track performance vs. targets: Conduct in-depth analysis of sales figures to assess progress against set targets and identify performance gaps. Identify sales trends and flag deviations to management: Monitor historical and current sales data to detect patterns or anomalies and esca...

Roles and Responsibility Handle customer inquiries and resolve issues via phone, email, or chat. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions. Stay updated with process changes and updates. Collaborate with other teams to improve overall performance. Job Requirements Excellent communication and interpersonal skills. Ability to work in a blended voice and chat process environment. Strong problem-solving and analytical skills. Adaptability to changing situations and priorities. Proficient in using computer systems and software applications. Ability to work in a dynamic and rapi...