733 Mis Operations Jobs - Page 28

Roles and Responsibilities Manage offline MIS operations, ensuring accurate and timely data processing. Utilize advanced Excel skills to create complex reports and dashboards. Develop and maintain pivot tables for efficient data analysis. Implement effective VLOOKUP functions to retrieve relevant information from large datasets. Collaborate with cross-functional teams to resolve reporting issues.

Company Overview: We are a fast-growing NBFC engaged in offering a wide range of financial products, including Deposits, Mortgage Loans, Fixed Deposits, Group Loans, and Housing Loans/LAP. We are seeking a detail-oriented

Role & responsibilities : Looking for candidates with 3-8 years of experience in high end (V1) Voice Processes in a Global BPO Environment having excellent communication and Interpersonal Skills and flare for Sales & Marketing. Preferred candidate profile : Graduated / MBAs from Voice Process BPOs looking to change their Industry from BPO to a mainstream Sales & Marketing organization are welcome to apply. Preferred Language - Tamil, Kannada, Bengali, Gujarati, Marathi Selected Candidates will get an excellent exposure to product sales in a well known Consumer Brand like Kent. Apply Within 5 Days.

Position: MIS Executive Recruitment Consultancy Location: On-Site Experience: 13 years (MIS preferred) Education - 10th & above Salary: 2.5 LPA About Us We are a fast-growing recruitment consultancy connecting top talent with leading employers. Our work is data-driven, and we rely on accurate reporting to make faster, smarter hiring decisions. Role Overview As an MIS Executive in our recruitment team, you will be responsible for tracking, managing, and reporting candidate and client data. Your reports will directly support recruiters, account managers, and leadership in meeting hiring targets and maintaining client satisfaction. Key Responsibilities Maintain and update candidate databases, interview trackers, and client MIS reports. Generate daily/weekly/monthly recruitment performance reports. Track the recruitment funnel (sourcing, screening, interviews, offers, joining). Create dashboards for management to monitor KPIs and hiring targets. Coordinate with recruiters to gather accurate and timely data. Identify gaps and trends in recruitment performance and suggest improvements. Ensure compliance with data accuracy and confidentiality policies. Requirements Graduate in any discipline (preferably in Business, Statistics, or IT). Proficiency in MS Excel (Pivot Tables, VLOOKUP, Charts, Conditional Formatting). Familiarity with recruitment process flow and ATS/CRM tools is a plus. Strong attention to detail and data accuracy. Good communication and coordination skills. Ability to work in a fast-paced, Flexible to extend. Perks & Benefits Work closely with recruitment leaders and clients. Hands-on exposure to recruitment analytics. Professional growth and learning opportunities in HR & Data Note : Hiring Immediate joiners only** How to Apply Send your resume to owaiz.sait@jobshop.ai with the subject line “Application – MIS Executive (Recruitment)” .

We are looking for a suitable candidate to collect, compile, analyze data & coordinate from various departments and make reports for the management. Should have good knowledge of Advance Excel.

Role & responsibilities :- Accounts Receivable Management: Oversee AR processes including ECL calculation, billing, collections, and customer account reconciliations. Process Improvements: Propose and implement initiatives to improve AR process efficiency and reduce DSO. MIS & Reporting: Develop and automate AR-related MIS such as ageing analysis, DSO trends, and cash collection forecasts. Audit Support: Prepare audit schedules, reconcile balances, and ensure compliance with internal and external audit requirements. Financial Analysis: Conduct P&L, cashflow, and balance sheet analysis related to receivables and revenue realization. GL Scrutiny: Analyze and reconcile AR-related GL accounts and support monthly close processes. ERP Transactions: Manage billing and collections activities using ERP tools like SAP or Oracle. Advance Analytics: Utilize Excel, Power BI, and other tools to derive insights for business decisions and risk management. Preferred candidate profile Analytical Acumen: Ability to dissect AR data for improving collection strategies and working capital. • Stakeholder Management: Liaise with sales, Commercial , other stakeholders to drive AR performance. • Problem Solving and continual process improvement : Ensure performing root cause analysis and driving continual process improvement. Technical Skills: Proficiency in using Advance excel and ERP systems for AR and reporting. • Process & Control Orientation: Understanding of internal controls and regulatory compliance in AR. • Communication Skills: Clear and concise communication with internal and external stakeholders.

Prepare & update e-commerce sales, inventory, and returns reports. Maintain accurate return records and update systems promptly. Analyse return data to assess impact on sales/inventory. Automate return-related MIS reports for timely insights.

Oversees data management, reporting and IT systems to support decision-making in a textile company. Ensures accurate data flow, maintains ERP/MIS tools, and coordinates with departments for efficient operations and strategic planning.

Logistics tracking & Data management. Excellent Advanced MS Excel (VLOOKUP, Pivot Table, Data Analysis). Shipment tracking MIS reporting Data Analysis Report Management Co-ordinating with Internal team Order Management Preferably Hindi Speaking

We’re looking for an MIS Executive to join our team and help us manage our information systems. As our MIS Executive, you will be responsible for developing and implementing various sheets across departments on excel, google. knowledge of app script Required Candidate profile Looking for a Data Management Executive with strong Excel/Google Sheets skills, including various formulas, Pivot Tables & preferably Macros. A background in Mathematics will be an added advantage.

Job Title: EDP Officer / MIS Department: Branch Operations Location: Dombivli Job Responsibilities: Process admission forms, test results, and other academic documents. Maintain accurate student data (both historical and current) at the branch level. Analyze student data and generate reports as needed. Ensure timely and accurate information delivery to relevant stakeholders. Qualifications & Skills: Graduate in any discipline with relevant experience in desktop publishing. Proficiency in Advanced Excel (Pivot Tables, VLOOKUP, HLOOKUP, Filters, Logical Formulas, VBA Macros). Basic working knowledge of MS Word and PowerPoint . Working experience with the following tools is preferred: Adobe PageMaker CorelDRAW Adobe Photoshop MathType / Equation Editor Microsoft Access HR Details :- Name :- Priyanka Kamble Mail Id :- priyankashantvankamble@aesl.in Contact Number :- 8448083809

MIs executive, MS Excel, MIS Report, Maintain Database, making reports, managing CRM software, Monitoring website.

Responsibilities: Prepare and update MIS reports regularly Ensure data accuracy and consistency Analyze trends and business performance Generate dashboards and summaries Provide insights for decision-making Performance bonus

Roles and Responsibilities 1. Data Management & Reporting Maintain and manage databases and information systems. Collect and validate data from various departments (sales, finance, HR, operations). Generate daily, weekly, and monthly MIS reports. Prepare dashboards and performance reports for management. 2. Automation & Process Improvement Automate repetitive data entry and reporting tasks using Excel macros, SQL, or BI tools. Improve existing data systems and processes for better accuracy and efficiency. 3. Analysis & Decision Support Analyze trends and patterns in data to support strategic decisions. Assist teams with data-driven insights for better planning and execution. 4. Coordination with Other Departments Coordinate with department heads to gather requirements for reports. Share actionable insights to support their specific operational needs. 5. Technical Support Provide support for ERP/MIS software systems. Troubleshoot basic system or reporting issues. Ensure data accuracy, integrity, and security. Desired Candidate Profile Strong analytical and logical thinking. Attention to detail and accuracy. Good communication skills for inter-departmental coordination. Proficiency in data tools and reporting software.

Your potential, unleashed. Indias impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond. At Deloitte, you bring your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. Your work profile We're looking for a Manager in Deloitte India Finance Team who thrives in the details, a financial craftsman who rolls up their sleeves and digs into the data. You'll be the architect of financial insights, building bridges between raw data and strategic decisions. You'll lead our MIS, Group Reporting and have oversight of Accounting Operations for a Business Unit. This role is in Deloitte South-East Asia CFO’s organization and reports to Partner - Business Finance. Job description Accruals and allocations: Review transaction and accruals made by operations. Understand business rules for allocation and execute during the month-end close process, ensuring accuracy and efficiency. Financial Analysis: Conduct detailed variance analysis and expense reviews, directly contributing to the identification of cost-saving opportunities. Perform the actual calculations, and deep analysis, and not just review analysis. Directly analyze headcount, utilization, billing and other statistical data needed for group reporting Reconciliation & Control: Precision at the Forefront: Conduct profit and loss reconciliation and oversee balance sheet reconciliations, ensuring data integrity. Month-End & Reporting: Actively participate in the month-end close process. Craft and refine financial reports, getting into the nitty-gritty of data validation and analysis. Generate Group reports as per the calendar. Accounting Operations: Be the face of Accounting Operations to the Business Unit Finance leader and COO Maintain Operation level governance with execution teams in Payroll, AR/AP, expense reports to understand evolution of financials Personally analyze L3 P&L, balance sheets, and statistical data, uncovering trends and anomalies. Suggest process improvement opportunities to Accounting Operations based on trends/anomalies noted and feedback from the Business Unit leadership. Forecasting & Planning: Collaborative Building: Collaborate with teams to develop and refine financial forecasts and plans, actively contributing to the modeling and analysis. Reporting & Presentations: Hands-On Creation: Develop and refine MIS reports and presentations, ensuring clarity and accuracy. Directly work on the global report submissions. Collaboration & Coordination: Active Partnership: Work closely with the Accounting team, Propel finance & business units, and global teams, providing hands-on support and expertise. Actively coordinate with global teams. Must have: 3 to 5 years of experience in FP&A/MIS within a service-based organization; candidates with prior experience in professional services, consulting services or technology services would be preferred Advanced Excel and PowerPoint skills, with a focus on practical application. Deep, hands-on working knowledge of SAP. Strong analytical and problem-solving skills, with a focus on detailed analysis. Excellent communication and interpersonal skills, with a focus on clear and concise communication. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Qualification: Chartered Accountant or ACCA or CWA Key competency: Hands-On Financial Expertise Detailed Analytical Acumen Practical SAP Proficiency Collaborative Problem-Solving Effective Communication Proactive Task Management Story telling skills Location: Thane, Mumbai . Hybrid environment requiring in-Office working @50% of work days. How you’ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report. Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone’s welcome entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Geographic Information Systems(Maps).

The MIS Head will lead the Management Information Systems department and be responsible for overseeing the collection, analysis, and reporting of business data to support strategic decision-making. This role requires strong leadership skills, deep understanding of data management systems, and the ability to implement efficient MIS processes that align with organizational goals. Role & responsibilities Develop and manage the MIS strategy, policies, and systems for the organization Lead the MIS team in data collection, validation, and analysis to ensure accurate and timely reporting. Design and implement management dashboards, reports, and KPIs to monitor business performance. Collaborate with different departments to understand data needs and deliver actionable insights. Ensure data integrity, security, and compliance with relevant regulations Oversee the development and maintenance of MIS software and tools. Train and mentor MIS team members to enhance their skills and productivity. Analyze business trends and provide reports and forecasts to senior management. Manage vendor relationships related to MIS software and services. Drive automation and process improvements within the MIS function. Qualifications: Bachelors degree in Computer Science, Information Systems, Business Administration, or related field. Masters degree or relevant certifications (e.g., PMP, CBIP) preferred. Proven experience (10+ years) in MIS management or similar role. Strong knowledge of database management, BI tools (e.g., Power BI, Tableau), and reporting software. Excellent analytical, problem-solving, and communication skills. Leadership experience with ability to manage and motivate teams. Knowledge of data governance and security standards. Skills: Data analysis and visualization Report writing and presentation Project management Stakeholder management Technical proficiency in SQL, Excel, ERP systems Attention to detail and accuracy

About The Role Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance ? Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Ensure zero non-compliances on process audit on data security and compliance Support and adopt tools and systems for efficient MIS generation and reporting system Continuous support to the manager in rolling out new techniques and initiatives to increase productivity Providing update to the manager on the progress of any new MIS initiatives Perform periodic maintenance and servicing of MIS system to improve operational efficiency Adopt new tools, technology solutions and develop capability through training to improve own productivity. Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis ? Deliver No.Performance ParameterMeasure1.MIS Management and ReportingQuality of Analysis Zero errors in reports Zero non-conformance on timelines with respect to the client/ stakeholder requirements2.Stakeholder ManagementCustomised dashboards as per client and functional requirements Zero escalations on data reporting Zero non-conformance on security or compliance requirements3.Team ManagementTeam attrition %, Employee satisfaction score ? ? Mandatory Skills: Excel. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance ? Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Ensure zero non-compliances on process audit on data security and compliance Support and adopt tools and systems for efficient MIS generation and reporting system Continuous support to the manager in rolling out new techniques and initiatives to increase productivity Providing update to the manager on the progress of any new MIS initiatives Perform periodic maintenance and servicing of MIS system to improve operational efficiency Adopt new tools, technology solutions and develop capability through training to improve own productivity. Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis ? Deliver No.Performance ParameterMeasure1.MIS Management and ReportingQuality of Analysis Zero errors in reports Zero non-conformance on timelines with respect to the client/ stakeholder requirements2.Stakeholder ManagementCustomised dashboards as per client and functional requirements Zero escalations on data reporting Zero non-conformance on security or compliance requirements3.Team ManagementTeam attrition %, Employee satisfaction score ? ? Mandatory Skills: Excel. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Corporate Collection B2B: ATS Services is working with leading international collection companies for cross border debt management. We are looking for an experienced professional with exposure to corporate collection, B2B, Billing and resolving overdue payments. Key Skills Required: Command over English language (both verbal and written), Good understanding of financial transactions specifically invoices, financial ledgers, balance sheets, company financials, ability to negotiate, familiarity with corporate communication protocols, should be persuasive and confident. Must have good hands on excel. Voice Process . Job Responsibilities: 1. Acknowledge cases received from partners 2. All new cases assigned by partners are to be assessed as per pre-defined criteria. Post assessment cases are to be accepted / rejected. Reasons for rejection should be presented for internal discussion. 3. Update all accepted cases on CRM and initiate collection process. 4. Collection effort involves the following activities: a) Contacting the debtor (tracing through internet required if debtor company is not contactable through the details provided by partner). b) Establish contact with the concerned person in debtor company and apprise of the pending payment with supporting details provided by the creditor. c) All communication with the debtor is to be done on phone, emails and physical letters (if required and approved internally). d) Physical meetings with debtor on specific cases with prior approval on cost and travel plan. e) Resolution of debt is to be achieved amicably through discussion, persuasion, reconciliation, proper escalation and negotiations & settlements which are to be done in consent with the creditor. f) Reconciliation of financial transactions with debtor as well as creditor to arrive at mutual agreement on the amount outstanding. g) In case debtor raises a query / dispute the same should be clarified by sending an email to the sending partner who will further check with the creditor as required. h) Escalation to business head / RM where response is pending from the partner / creditor. i) In case the debtor is not cooperating to pay amicably the case should be referred to legal. This can be done only after taking clients consent to do so along with approval on legal costs involved. j) In case client approves to go legal a summary of the case is to be prepared and shared with legal counsel with supporting details. k) Regular liaising with partners, creditor, debtor and internal legal counsel is required on all active cases till resolution or satisfactory closure of the case is achieved. l) Once the debtor makes a payment the same is to be acknowledged by the client. Collection manager is supposed to follow-up for confirmation of payment by the client / sending partner. m) As soon as the payment is confirmed to be received by the creditor an invoice is to be generated. Collection manager will liaise with the internal finance team for generation of invoice and send it to the partner after internal approval. n) Status update on all workable cases is to be done daily and maintained for internal/client reviews. o) Regular updates to be sent to individual partners for all cases under management. Other Responsibilities: a) Prepare monthly / quarterly / yearly revenue projection for the portfolio under management. b) Achieve revenue targets agreed with management. c) Maintain cordial relationship with partners while liaising for cases. d) All resolutions are to be achieved amicably. e) Prepare monthly dashboard for all partners. Performance Measurement Criteria: a) Resolution ratio of portfolio assigned. b) Timely action on all cases and adherence to the collection process. c) Timely response to all queries raised by partners / creditors. d) Maintenance (creation and submission) of portfolio reports and revenue target planning. Desired Candidate Profile Command over English language (both verbal and written), Good understanding of financial transactions specifically invoices, financial ledgers, balance sheets, company financials, ability to negotiate, familiarity with corporate communication protocols, should be persuasive and confident. Must have good hands on excel and voice process. Education : B.com Graduates Perks and Benefits 5 days working, Day Shift. Compensation: Best in the industry, fixed + Variable based on success (resolution) www.servicesats.com Location Vatika Mindscapes, Faridabad. Contact No - HR - 9868799793

Role & responsibilities Setting and monitoring sales objectives. Providing sales strategies, feedback, and marketing plans. Contributing to meeting sales targets. Keeping up-to-date with industry developments. Answering customer queries. Mediating disputes with customers. VLOOKUP, mis support

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Geographic Information Systems(Maps).

Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Ensure zero non-compliances on process audit on data security and compliance Support and adopt tools and systems for efficient MIS generation and reporting system Continuous support to the manager in rolling out new techniques and initiatives to increase productivity Providing update to the manager on the progress of any new MIS initiatives Perform periodic maintenance and servicing of MIS system to improve operational efficiency Adopt new tools, technology solutions and develop capability through training to improve own productivity. Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis Mandatory Skills: Excel.

Educational Qualification: BE / B Tech/ MBA/ B.Stat from a Premier Institute Skills (Must Have): Program management & change management Problem solving tools/ analytical skills Excellent communication / interpersonal, facilitation skills High energy level, confident, assertive and team player Six sigma Green Belt or Black Belt Certified (Mandatory) Experinced into Labelling and Mapping Experience (Minimum): Minimum 2 years as Quality & Process Excellence practitioner & total 5 years of Experience. Experience of managing team of quality practitioners. Strong functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering Exposure to ISO, CMMi or COPC will be added advantage Job Description: Responsible for driving quality initiatives for Wipro / Client Accounts. Working with dispersed cross functional teams on organizational process (re)- design or industry specific business processes Leverage business optimization & innovation tools & application for process re-engineering Benchmarking processes, Mgmt dashboard set up & building the best practices repository. Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulatio Location: Hyderabad (5 Days WFO) Mandatory Skills: Geographic Information Systems(Maps). Experience: 5-8 Years.

Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Ensure zero non-compliances on process audit on data security and compliance Support and adopt tools and systems for efficient MIS generation and reporting system Continuous support to the manager in rolling out new techniques and initiatives to increase productivity Providing update to the manager on the progress of any new MIS initiatives Perform periodic maintenance and servicing of MIS system to improve operational efficiency Adopt new tools, technology solutions and develop capability through training to improve own productivity. Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis Mandatory Skills: Member Inbound. Experience: 3-5 Years.