733 Mis Operations Jobs - Page 25

Job Title: MIS Executive Accounts Department: Finance & Accounts Location: Mumbai - Churchgate - Fort (Billard estatee) Reports To: Manager Finance / Accounts Head Job Summary: The MIS Executive – Accounts will be responsible for maintaining and analysing accounting data, preparing MIS reports, Audit, ROc and supporting the finance team with insights to aid decision-making. The role requires proficiency in data analysis, accounting systems, and reporting tools such as Excel, Tally, or ERP systems. Key Responsibilities: Prepare and maintain daily, weekly, and monthly MIS reports related to accounting and finance. Generate financial reports like P&L statements, balance sheets, cash flow statements, etc. Analyze financial data and identify trends or discrepancies. Support month-end and year-end closing processes. Reconcile accounts and prepare audit schedules as needed. Manage data extraction and reporting from Tally systems (Tally, Oracle, etc.). Ensure accuracy and integrity of data being reported. Work with the accounts team to streamline reporting processes and improve efficiency. Assist with budgeting, forecasting, and variance analysis. Coordinate with other departments for financial data and reporting requirements. Resource Outreach Coordinator (ROC) i.e CA/ CS/ Auditor. Qualifications: Bachelor's degree in Commerce, Accounting, or related field (B. Com, M. Com, MBA-Finance, CA Fresher, preferred). 4+ years of experience in MIS reporting or financial analysis. Strong knowledge of accounting principles and financial statements. Proficiency in MS Excel (VLOOKUP, Pivot Tables, Macros, etc.). Experience with Tally, Oracle, or other accounting/ERP software. Good analytical and problem-solving skills. Excellent communication and presentation abilities. Preferred Skills: Ability to work independently and as part of a team. Attention to detail and strong organizational skills. Capability to handle large volumes of data. Experience in automation of reports using Excel VBA or Power BI is a plus.

Hi, We are hiring for the ITES Company for MIS and Reporting Role. Job description: Minimum 3-5 years of experience as MIS and Reporting in B2B Collection is mandatory. 100% WFO and night shifts applicable. Proficiency in MS Excel, financial modeling, data analysis tools, DBMS, advance macro skills. Good understanding of OTC Lifecycle, B2B Business. Monitor and manage the collections data from various sources. Ensure the accuracy and completeness of data in the collections management system. Develop and maintain databases and reports related to B2B collections. Generate regular and ad-hoc reports on collection performance, outstanding receivables, and aging accounts. Analyze collection trends, identify issues, and provide actionable insights to improve collection efficiency. Create and present reports to senior management, highlighting key metrics and trends. Evaluate current collections processes and recommend improvements. Implement and monitor new processes or tools to enhance collections efficiency. Work with IT and finance teams to integrate and automate collections systems. Assist in the development of collection strategies and policies. Ensure compliance with company policies and legal regulations regarding collections. Maintain accurate records of collection activities and communications. Prepare and maintain documentation for audits and regulatory reviews. Strong analytical skills with the ability to interpret complex data. To Apply for MIS Associate Role Click the below link https://outpace.in/job/mis-associate/ To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: > Click on Start option to Apply and fill the details > Select the location as Other and Type : Job Code # 268

Develop and implement MIS solutions Data analysis and reporting System maintenance and support Ensure data integrity and security Provide business insights and recommendations Proficiency in MIS tools, data analysis software, & programming languages

Walk-in Interview for MIS Executive . Role & responsibilities : Coordinate the collection, validation, and entry of data into the MIS and SAP systems. Ensure data accuracy and integrity by implementing data validation procedures. Organize and maintain databases, ensuring data consistency and reliability. Generate reports and dashboards from SAP and other MIS tools to support admissions planning, forecasting, and execution. Management of admissions dept data and coordinating data flow between departments

Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Ensure zero non-compliances on process audit on data security and compliance Support and adopt tools and systems for efficient MIS generation and reporting system Continuous support to the manager in rolling out new techniques and initiatives to increase productivity Providing update to the manager on the progress of any new MIS initiatives Perform periodic maintenance and servicing of MIS system to improve operational efficiency Adopt new tools, technology solutions and develop capability through training to improve own productivity. Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis Deliver No.Performance ParameterMeasure1.MIS Management and ReportingQuality of Analysis Zero errors in reports Zero non-conformance on timelines with respect to the client/ stakeholder requirements2.Stakeholder ManagementCustomised dashboards as per client and functional requirements Zero escalations on data reporting Zero non-conformance on security or compliance requirements3.Team ManagementTeam attrition %, Employee satisfaction score Mandatory Skills: Excel.

Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Ensure zero non-compliances on process audit on data security and compliance Support and adopt tools and systems for efficient MIS generation and reporting system Continuous support to the manager in rolling out new techniques and initiatives to increase productivity Providing update to the manager on the progress of any new MIS initiatives Perform periodic maintenance and servicing of MIS system to improve operational efficiency Adopt new tools, technology solutions and develop capability through training to improve own productivity. Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis Deliver No.Performance ParameterMeasure1.MIS Management and ReportingQuality of Analysis Zero errors in reports Zero non-conformance on timelines with respect to the client/ stakeholder requirements2.Stakeholder ManagementCustomised dashboards as per client and functional requirements Zero escalations on data reporting Zero non-conformance on security or compliance requirements3.Team ManagementTeam attrition %, Employee satisfaction score Mandatory Skills: Excel. Experience1-3 Years.

Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Ensure zero non-compliances on process audit on data security and compliance Support and adopt tools and systems for efficient MIS generation and reporting system Continuous support to the manager in rolling out new techniques and initiatives to increase productivity Providing update to the manager on the progress of any new MIS initiatives Perform periodic maintenance and servicing of MIS system to improve operational efficiency Adopt new tools, technology solutions and develop capability through training to improve own productivity. Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis Deliver No.Performance ParameterMeasure1.MIS Management and ReportingQuality of Analysis Zero errors in reports Zero non-conformance on timelines with respect to the client/ stakeholder requirements2.Stakeholder ManagementCustomised dashboards as per client and functional requirements Zero escalations on data reporting Zero non-conformance on security or compliance requirements3.Team ManagementTeam attrition %, Employee satisfaction score Mandatory Skills: MIS. Experience1-3 Years.

Job Area: Information Technology Group, Information Technology Group > Cyber Security Engineering General Summary: PeopleThis role is a combination of 'Data Loss Prevention (DLP) & security orchestration lead in Cyber Defense Center which operates 24x7 thus requires being available on call during weekends and off hours including night shift to support the business requirements of the organization.People management is essential to this role.Continuous focus on upskilling the CDC analysts to keep them upskilled in automation and in 'Data Protection'.Mentor the team to innovate solutions, also improve DLP investigations and operational efficiency.Help drive lower attrition using direct engagement methods like 'Rewards and Recognition' and other indirect engagement methods to retain staff.Ensure maximum coverage and efficient operations.ProcessManage the KPIs, operational deliverables, problem management & operational excellence.Maintain accuracy in DLP escalations to drive 'Zero Tolerance for Errors'.Lead the Shift Handovers & assist the team with direction to investigate key DLP alerts.Actively participate in the stakeholder meetings to review the escalation of Company Confidential Information (CCI) triggered from DLP team.Look for opportunities to gather patterns, anomalies from SOC escalations and drive feedback with relavent stakeholders on preventative measures to bolster the Data Loss Prevention (DLP) policies.Align with the CDC maturity roadmap on innovation and assign priorities for implementation.Drive enforcing and or governing the escalation process between CDC analysts and Cyber Investigations Team (CIT).Accountable for meeting the SOC KPIs that includes "Time Savings by Automaiton", "Quality Accuracy', 'Acknowledgement Time', 'Time to Escalate' & 'Resolution Time'.Synergies with cross-functional teams across Qualcomm.Technology and engineeringLook for opportunities to drive innovation within Cyber Defense Center. Leverage AI/ML to mature the current automation to become a NexGen capability center.Mature automation processes and capabilites to perform faster and more efficient responses leveraging automation and orchestration.Look for opportunities to gather patterns, change in CCI violation channels, techniques, anomalies from CDC investigations and drive feedback with relavent stakeholders on preventative measures. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of cybersecurity-relevant work experience. OR High School diploma or equivalent and 5+ years of cybersecurity-relevant work experience. Physical Requirements: Frequently transports and installs equipment up to 40 lbs. 8+ years of proffessional experience in IT with prior experience in automation & people managementThe individual must have a strong knowledge on programming skills, delivered automation projects & good awareness of current and developing security threats and technologies, especially on 'Data Protection'Knowledge on DLP tools is mandatory, while CASB is essentialStrong proficiency in DLP investigations, also in written and spoken EnglishExcellent Problem Solving and Critical Thinking SkillsStrong interpersonal skills and a good team playerBachelors degree or Masters Degree in Computer Sciences or in Cyber Security 6 years of 'Information Security' experience & min 3 years of expereience in managing people in 24x7 Security operationsCEH, Security+, OSCP or other industry-relevant cyber-security certifications and ITIL V3.0, 'SAFe Agilist' knowledge is a plus Bachelors Degree in Engineering/Masters in information security Bachelors degree or Masters Degree in Computer Sciences or in Cyber Security CEH, Security+, OSCP or other industry-relevant cyber-security certifications and ITIL V3.0, 'SAFe Agilist' knowledge is a plus Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Job Area: Information Technology Group, Information Technology Group > Cyber Security Engineering General Summary: PeopleThis role will be responsible for 24x5 in 'Data Loss Prevention (DLP) team in Cyber Defense Center thus requires being available on call during weekends and off hours including night shift to support the business requirements of the organization.People management is essential to this role.Continuous focus on upskilling the CDC analysts to keep them updated with changes in trend in cyber threat landscape, especially in 'Data Protection'.Mentor the team to improve DLP investigations and operational efficiency.Help drive lower attrition using direct engagement methods like 'Rewards and Recognition' and other indirect engagement methods to retain staff.Ensure maximum coverage and efficient operations.ProcessManage the KPIs, operational deliverables, problem management & operational excellence.Maintain accuracy in DLP escalations to drive 'Zero Tolerance for Errors'.Set shift schedules in a rotational basis.Lead the Shift Handovers & assist the team with direction to investigate key DLP alerts.Actively participate in the stakeholder meetings to review the escalation of Company Confidential Information (CCI) triggered from DLP team.Look for opportunities to gather patterns, anomalies from SOC escalations and drive feedback with relavent stakeholders on preventative measures to bolster the Data Loss Prevention (DLP) policies.Align with the CDC maturity roadmap and assign priorities for implementation.Drive enforcing and or governing the escalation process between CDC analysts and Cyber Investigations Team (CIT).Randomly audit the DLP investigations and cascade the feedback to improve operational efficiency.Accountable for meeting the SOC KPIs that includes "Quality Accuracy', 'Acknowledgement Time', 'Time to Escalate' & 'Resolution Time'.Synergies with cross-functional teams across Qualcomm.Technology and engineeringContinous fine tuning of false alarms to improve alert fidelity and reduce the fatigue.Mature automation processes and capabilites to perform faster and more efficient responses leveraging automation and orchestration.Look for opportunities to gather patterns, change in CCI violation channels, techniques, anomalies from SOC investigations and drive feedback with relavent stakeholders on preventative measures. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of cybersecurity-relevant work experience. OR High School diploma or equivalent and 5+ years of cybersecurity-relevant work experience. Physical Requirements: Frequently transports and installs equipment up to 40 lbs. 8+ years of proffessional experience in IT with prior experience in people managementThe individual must have a good awareness of current and developing security threats and technologies, especially on 'Data Protection'Knowledge on DLP tools is mandatory, while CASB is essentialStrong proficiency in DLP investigations, also in written and spoken EnglishExcellent Problem Solving and Critical Thinking SkillsStrong interpersonal skills and a good team playerBachelors degree or Masters Degree in Computer Sciences or in Cyber Security 6 years of 'Information Security' experience & min 3 years of expereience in managing people in 24x7 Security operationsCEH, Security+, OSCP or other industry-relevant cyber-security certifications and ITIL V3.0, 'SAFe Agilist' knowledge is a plus Bachelors Degree in Engineering/Masters in information security Bachelors degree or Masters Degree in Computer Sciences or in Cyber Security CEH, Security+, OSCP or other industry-relevant cyber-security certifications and ITIL V3.0, 'SAFe Agilist' knowledge is a plus CDC, SOC, DLP, Data Protection, CASB, Cyber Security Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Location: Kanpur Job Type: Full-Time Job Title: Data Analyst Company Name: Goldiee Group Kanpur Website: www.goldiee.com Job Summary : We are seeking a detail-oriented and analytical Data Analyst to join our team. The successful candidate will be responsible for collecting, processing, and analyzing large data sets to help drive strategic business decisions. You will work closely with cross-functional teams to identify trends, develop dashboards and reports, and present actionable insights to stakeholders. Key Responsibilities: Collect, clean, and analyze structured and unstructured data from various sources. Design and maintain dashboards, reports, and visualizations using tools like Tableau, Power BI, or Advance Excel. Collaborate with stakeholders to understand business objectives and translate them into data-driven solutions. Identify trends, patterns, and anomalies in data to support decision-making. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Providing technical expertise in data storage structures, data mining, and data cleansing. Ensure data integrity and accuracy in reporting and analysis. Assist in the development and implementation of data models and algorithms. Present findings clearly and concisely to both technical and non-technical audiences. Qualifications Required: Bachelors degree in Data Science, Statistics, Mathematics, Computer Science, or a related field. Work experience as a data analyst or in a related field. Demonstrated experience in handling large data sets and relational databases. Experience with data visualization tools such as Tableau, Power BI, or Looker. Strong analytical and problem-solving skills. Ability to communicate technical concepts to non-technical audiences.

Job Title Python Automation Experience 5-10 Years Location Bangalore : Technical Skills We are looking for a skilled Python automation with expertise in Selenium. The ideal candidate should have: Proficiency in Python (mandatory), including experience in writing functions and libraries. Experience with Selenium and tools like PyAutoGUI, Chrome WebDriver, and WinAppDriver. Web TechnologiesUnderstanding of HTML, JavaScript (additional skills). API Skills: Familiarity with REST and JSON is important. Behavioral Skills Very good communication skills Should be very interactive and top on deliverables being working from client environment. Ready to learn new tools and technology in related area. Certifications Needed Bachelor’s or master’s degree in computer science, Information Systems, Engineering or equivalent. 3+5 years of experience

Job Description To Provide data of the assigned zone to the Business Development manager To collect the daily reports from the Business Development Manager To share daily promotions with Business Development Manager & Field team To share details with zonal teams if there is any new product added in the categories To share details with zonal teams about discontinued product in the categories To share and follow-up on CRM queries/complaints as well as collect the same from the associated field team To share the field concerns, disputed matters, verification requirements with BD managers and follow-up with them for the status and clearance To share details of the stores where government compliances are need to fulfill and documents required To coordinate with the BD manager and field team if there are any challenges related to working To compile and verify the daily beat plan of the field team and working accordingly Coordinate with depot and SCM department for making product availability in the field as per the demand created by the field team and requirement of the stores Create daily, weekly and Monthly MIS for measuring the performance of the field staff To handle all the operational activities, reports related to the field staff with coordinating with zonal business development manager Key Result Areas: Skills required: Educational / Professional Qualification: Graduation/PG : Signature of Requisition Signature of HODSignature of Head HR Date:Date:Date:

Roles and Responsibilities Prepare and present MIS reports to management on a regular basis. Develop and maintain advanced Excel models for data analysis and reporting purposes. Design, develop, and implement effective MIS operations processes to improve efficiency and accuracy. Generate accurate sales mis reports using advanced Excel skills. Conduct thorough mis analysis to identify trends, patterns, and areas for improvement.

Executive MIS Job Description: We are seeking an experienced MIS Executive to support our hub operations through accurate data analysis, reporting, and coordination. MIS, excellent command of Excel (including Macros and Pivot Tables), and the ability to generate clear and actionable reports that support operational efficiency. Key Responsibilities: Collect, manage, and analyze operational data from the hub including logistics, inventory, and workforce productivity. Generate daily, weekly, and monthly reports for operational tracking and decision-making. Build and maintain dashboards and reporting tools to allow real-time visibility of hub performance. Coordinate with internal teams such as logistics, warehouse, and IT to ensure smooth and accurate data flow. Identify data inconsistencies and recommend improvements in data collection and processing. Maintain proper documentation of data and support audit processes by providing accurate and timely reports. Automate reporting processes where possible to reduce manual effort and error. Provide timely and accurate insights that contribute to hub performance improvements and strategic planning. Preferred Tools and Knowledge: Strong working knowledge of Microsoft Excel, including use of Macros and Pivot Tables Advanced excel skills including complex formulas and data analysis

1 Year + working knowledge of Capital Market and back office. Verification of KYC and other supporting documents received for Issuer Admission Ability to handle the large volume of data and transactions MIS and Reports related to Issuer Admission Required Candidate profile Handling Issuers admission related queries of Issuers/RTAs Record keeping of various documents Handling Audit queries related to work Communicating with key stakeholders such as Issuers/RTAs Perks and benefits To be disclosed post interview

Hiring MIS Exe for Maheshtala Banerjee hat, Exp- 1-3 years timing 9:30 AM- 7 PM salary as per experience. preparing fms & MIS reports, updating databases using MS Excel or Google Sheets, collect, compile & analyzing data etc, Advance Excel required

Hiring MIS Executive in Jalandhar: Manage data analysis, reporting, and dashboard creation to support business decisions. Proficiency in Excel, SQL, and MIS tools essential; immediate joiners preferred.

Responsible for Production Planning, Production targets, Yield & Rejection Control, Productivity Improvement, Manpower Planning, Budgeting and Control related to Production Shop Floor, 5S, GMP, MIS, OEE, T&D, Can handle Multiple Production Lines etc. Required Candidate profile Must have 10 + Years of working Experience in 3rd Party Contract Manufacturing Company of Pharma or Cosmetic Products, Must be able to handle multiple clients and multiple Production Shops Floors.

Hiring MIS Exe for Maheshtala Banerjee hat, Exp- 1-3 years timing 9:30 AM- 7 PM salary as per experience. preparing MIS reports, updating databases using MS Excel or Google Sheets, collect, compile & analyzing data etc, Advance Excel required

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance ? Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Ensure zero non-compliances on process audit on data security and compliance Support and adopt tools and systems for efficient MIS generation and reporting system Continuous support to the manager in rolling out new techniques and initiatives to increase productivity Providing update to the manager on the progress of any new MIS initiatives Perform periodic maintenance and servicing of MIS system to improve operational efficiency Adopt new tools, technology solutions and develop capability through training to improve own productivity. Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis ? Deliver No.Performance ParameterMeasure1.MIS Management and ReportingQuality of Analysis Zero errors in reports Zero non-conformance on timelines with respect to the client/ stakeholder requirements2.Stakeholder ManagementCustomised dashboards as per client and functional requirements Zero escalations on data reporting Zero non-conformance on security or compliance requirements3.Team ManagementTeam attrition %, Employee satisfaction score ? ? Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Geographic Information Systems(Maps). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Responsibilities: * Manage back office operations using advanced excel skills. * Ensure data accuracy & confidentiality. * Provide administrative support as needed.

HOCCO Ice Cream is hiring MIS Executive Job Location - Bavla Gujarat Key Responsibilities: Collect, compile, and analyze data from various sources to create reports and dashboards. Maintain and update databases to ensure data integrity and accuracy. Generate daily, weekly, and monthly reports for different departments. Automate repetitive reporting processes to improve efficiency. Analyze trends, variances, and performance indicators to assist management in decision-making. Coordinate with other teams to understand reporting needs and deliver customized solutions. Prepare presentations and visual reports for leadership using charts, pivot tables, and graphs. Maintain confidentiality and security of sensitive business data. Troubleshoot data issues and provide timely resolutions. Support ad-hoc reporting requirements.

Data Management Data Collection: Gather data from various sources, including Beta systems, ground Ops team, and customer feedback. Data Analysis: Analyze data to identify trends, patterns, and insights that can be handy for business decisions. Data Reporting: Generate reports and returns to provide real-time information on operational activities and Business insights. Operational Insights Trip, Route & Tonnage Capacity Optimization: Analyze data to optimize routes, reduce fuel consumption, and improve delivery times. Vehicle Tracking: Track vehicle locations, monitor driver behaviour, and optimize fleet utilization. Preparation of data for Fleet and its Maintenance activities to align with other stakeholders for speedy repairs to reduce downtime of the allocated fleet. Performance Monitoring: Monitor key performance indicators (KPIs) such as SLA, fuel efficiency, and vehicle utilization. Business Intelligence Trend Analysis: Identify trends and patterns in operational data to align business decisions. Predictive Analytics: Use data analytics and machine learning to predict transportation demand, capacity, and potential disruptions. Business Insights: Provide insights on transportation operations, customer behaviour, and market trends. Co-ordination & Collaboration Co-ordination: Co-ordination with Regional Team, other Regional teams and Spot Hiring Team for operational activities. Collaboration: Work with cross-functional teams, including ground Ops team, Fleet, Driver Sourcing and Finance, to identify areas for improvement and implement data-driven solutions.

About The Role Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance ? Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Ensure zero non-compliances on process audit on data security and compliance Support and adopt tools and systems for efficient MIS generation and reporting system Continuous support to the manager in rolling out new techniques and initiatives to increase productivity Providing update to the manager on the progress of any new MIS initiatives Perform periodic maintenance and servicing of MIS system to improve operational efficiency Adopt new tools, technology solutions and develop capability through training to improve own productivity. Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis ? Deliver No.Performance ParameterMeasure1.MIS Management and ReportingQuality of Analysis Zero errors in reports Zero non-conformance on timelines with respect to the client/ stakeholder requirements2.Stakeholder ManagementCustomised dashboards as per client and functional requirements Zero escalations on data reporting Zero non-conformance on security or compliance requirements3.Team ManagementTeam attrition %, Employee satisfaction score ? ? Mandatory Skills: Leadership. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.