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3.0 - 5.0 years

5 - 9 Lacs

Chennai

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Role Purpose The purpose of this role is to design, develop and troubleshoot solutions/ designs/ models/ simulations on various softwares as per clients/ project requirements Do 1. Design and Develop solutions as per clients specifications Work on different softwares like CAD, CAE to develop appropriate models as per the project plan/ customer requirements Test the protype and designs produced on the softwares and check all the boundary conditions (impact analysis, stress analysis etc) Produce specifications and determine operational feasibility by integrating software components into a fully functional software system Create a prototype as per the engineering drawings & outline CAD model is prepared Perform failure effect mode analysis (FMEA) for any new requirements received from the client Provide optimized solutions to the client by running simulations in virtual environment Ensure software is updated with latest features to make it cost effective for the client Enhance applications/ solutions by identifying opportunities for improvement, making recommendations and designing and implementing systems Follow industry standard operating procedures for various processes and systems as per the client requirement while modeling a solution on the software 2. Provide customer support and problem solving from time to time Perform defect fixing raised by the client or software integration team while solving the tickets raised Develop software verification plans and quality assurance procedures for the customer Troubleshoot, debug and upgrade existing systems on time & with minimum latency and maximum efficiency Deploy programs and evaluate user feedback for adequate resolution with customer satisfaction Comply with project plans and industry standards 3. Ensure reporting & documentation for the client Ensure weekly, monthly status reports for the clients as per requirements Maintain documents and create a repository of all design changes, recommendations etc Maintain time-sheets for the clients Providing written knowledge transfer/ history of the project Mandatory Skills: App. maintenance & Monitering(BASE Core). Experience: 3-5 Years.

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2.0 - 4.0 years

1 - 2 Lacs

Noida

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IT'S A DIRECT JOB ON COMPANY PAYROLL- Permanent Job Urgent Opening Experience Min- 1 Year Data Entry operator- Male Salary 17k CTC Per Month Available -ESI , PF, Bonus Good in Advance Excel- VLookup, Hlookup, pivot table Good typing Required Candidate profile Experience Min- 1 Year Minimum Graduate Good in Advance Excel- VLookup, Hlookup, pivot table Candidate should live in Noida or around Noida Location - Sector- 83, Noida Perks and benefits Salary 17 CTC PM Available PF, ESI, Bonus

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8.0 - 11.0 years

12 - 17 Lacs

Bengaluru

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About the Role : Quest Alliance is seeking a seasoned IT professional to lead and strengthen its IT infrastructure, cybersecurity, and governance frameworks. This role is both strategic and hands-on, responsible for managing multi-location IT operations, ensuring robust data protection, supporting compliance, and enabling seamless digital transformation. The role demands strong leadership, vendor engagement skills, and a commitment to empowering teams across regions. Key Responsibilities 1. IT Infrastructure & Asset Management Maintain 100% accurate and up-to-date IT Asset and Employee Register (quarterly reviews). Develop and implement SOPs for asset disbursement, infrastructure management, vendor empanelment, and onboarding processes. Oversee setup and maintenance of IT systems: servers, firewalls, routers, switches, UPS, CCTV. Procure IT hardware/software and manage vendor relationships across regions. Track the lifecycle of laptops and assets to inform strategic decisions. 2. IT Governance & Compliance Lead the rollout of Quest s IT Governance Framework and Data Governance Charter. Institutionalize the digital tool approval process and drive team-wide compliance. Support compliance audits and maintain policy documentation to ensure 90% compliance. Guide teams on IT policies, audit preparation, and security standards. 3. Data Privacy & Cybersecurity Design and implement SOPs for access control, user and team permissions. Deploy security protocols for email systems, networks, and device usage (BYOD policy). Conduct bi-annual security audits, targeting 75% vulnerability reduction within six months. Ensure 100% staff participation in cybersecurity awareness training. Stay current on evolving threats and regularly update policies. 4. Business-As-Usual (BAU) Operations Ensure timely execution of routine IT operations and support tasks across offices. Maintain all critical systems including internet, network, server configurations, and software subscriptions. Administer software and domains, including Google Workspace and internal platforms. Provide field and remote support to partners, institutions, and staff. Track, document, and report IT operations for audits and internal reviews. 5. Team and Culture Building Cultivate a collaborative, reflective, and learning-oriented team culture. Empower team members through shared leadership, role clarity, and mentorship. Facilitate cross-team learning and connect day-to-day work with larger organizational goals. Create spaces for feedback, growth conversations, and collective strategy alignment. Requirements Skills & Competencies IT Infrastructure & Asset Management: Experience in setting up and maintaining networks, servers, firewalls, and security systems; skilled in tracking and managing IT assets. Cybersecurity & Data Privacy: Strong understanding of role-based access control, email/network security, and cyber protocols aligned with compliance frameworks. Software & Domain Management: Proficient in managing software licenses, internal domains, and administering Google Workspace. Cloud Operations: Familiarity with AWS services such as EC2, RDS, IAM, S3, SES, and CloudWatch for scalable infrastructure management. Procurement & Vendor Management: Proven experience in identifying, negotiating, and managing IT vendors across regions. IT Governance & Compliance: Ability to create, implement, and audit IT policies and SOPs aligned with internal governance and external compliance needs. Technical Troubleshooting & User Support: Strong problem-solving abilities, both remote and onsite, with a user-centric and empathetic approach. MIS & Data Reporting: Skilled in building and maintaining MIS tools and dashboards to support leadership reviews and strategic planning. Team, Project & Budget Management: Experienced in leading cross-functional teams, managing IT projects, and aligning budgets with organizational priorities. Benefits Monthly compensation: 1,20,000 (CTC)

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2.0 - 6.0 years

5 - 9 Lacs

Noida

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The Manager, Marketing Operations is an experienced and data driven leader of Daxko s high performing marketing operations team. As an advanced expert in Hubspot, this leader is responsible for the seamless execution and optimization of marketing campaigns, management of marketing technologies, and the development of scalable processes to drive marketing operations efficiency and performance. The Manager, Marketing Operations will be proactive, thoughtful, and collaborative with marketing partners. The Manager, Marketing Operations reports to the Senior Director, Marketing Operations. Supervisory Responsibilities: Leads a global team of Marketing Operations specialists, empowering them to do their best work and drive impactful results together. Oversee and understand team coverage model and proactively recommend staffing plans Recruits, interviews, hires, onboards, and continuously trains team members to achieve high performance Manages the day-to-day workflow of the team Establish clear team goals, priorities, and performance metrics that are aligned with organizational objectives Conduct regular one-on-ones, performance reviews, and feedback sessions to support individual growth and enforce company policies Essential Duties/Responsibilities: Architect and scale HubSpot email execution strategy and automation, including multi-stream nurtures, complex workflows, and behavioral triggers Partner across the marketing organization to streamline processes and operationalize full-funnel lead lifecycle management including deliverability, scoring, segmentation, and routing. Collaborate with senior leadership to execute marketing strategies and find solutions by bringing valuable insights and best-in-class recommendations to the table that improve performance Lead the development and execution of our data strategy, including master data management, Hubspot-Salesforce taxonomy (custom objects & bi-directional field mapping), deliverability best practices, and data integrity Advise on email, webinar, and landing page operational strategy, optimizing for conversion and making recommendations aligned with best practices Act as the go-to expert for systems and data quality, troubleshooting workflows, ensuring data hygiene, and supporting mission-critical initiatives for the marketing team Build and maintain clear documentation for processes, systems architecture, and SOPs to support consistency and scalability Continuously look for opportunities to automate, simplify, or improve how marketing operations works Apply Agile principles across project planning and execution to testing, rollout, and performance reporting 5% Travel Required Expert-level proficiency in HubSpot Hands-on-keyboard experience with best-in-class marketing technology platforms, examples include Salesforce, Outreach, Qualified, Clay, LeanData, Goldcast Ability to successfully connect

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5.0 - 6.0 years

11 - 16 Lacs

Chennai

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Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. Job Purpose: Entrusted with the ownership of the management of pre-stress/stress accounts, involving early identification of credit deterioration, security optimisation and proactive workout for Supply Chain Finance portfolio and other working capital products of SME relationships in the bank. The role involves deep rooted understanding of the business, inherent problem identification, operational and financial restructuring, in part or full to resolve the problem and monetisation of the securities for the Bank. The role is to optimize recovery and integral to formulating structuring/exit strategies in pre-stress/ stress situations. The individual needs to drive the account management in collaboration with the senior leadership team, RM and other internal stakeholders. Collection Manager is expected to deliver results in accordance with the guidelines prescribed by the bank. Key Accountabilities: Closely monitoring of allocated portfolio, regular review of operational and financial performance, tracking performance of various industries which have a bearing on the respective assets/securities etc. Working closely with Regional Leaders, Team leaders of SME and supply chain team to identify credit deterioration and resolving them at the earliest. Working closely with Anchor program managers and SCF TL/RM s to engage into a meaningful conversation with anchor and their stressed spokes/dealers/distributors for smooth recovery of dues. This would also include calibrated approach and use of various levers to recover dues such as initiation of Stop Supply, invocation of FLDG, filling Cheque dishonor U/s 138 of NI Act. Part of Early Warning calls/teams and updating stakeholders on account strategy to recover the dues. Provide inputs on defining strategy to minimize NPAs and maximize recoveries In the advisory role, to be part of meeting with top management of the client and also be part of client inspection and factory visits with view to having strong intelligence on the company. Working closely with internal recovery team post NPA classification for appropriate reporting s, recovery of the loan amount. Maintain and provide MIS for the management to enable effectively assess and monitor delinquent accounts Develop understanding of Bank s SME lending programs ,internal guidelines, RBI guidelines, MAS and other regulatory & governance guidelines. To comply with the Bank s process & policies and ensure positive ratings during all Country / Group audits Job Duties & responsibilities: Require Minimum 5-6 years of experience in collection role for SME, supply chain Banking Demonstrated skills in successful negotiation and co-ordination with internal and external stake holders. Experience of handling regulatory aspects on delinquent accounts. Proven track record in the SME, Supply chain, corporate & commercial banking. Sound Understanding of credit proposals. Knowledge of competitors and market place.ed Experience Education / Preferred Qualifications Premier Institute Graduate / MBA / CA Core Competencies Deep rooted credit understanding covering multiple sectors, with focused experience in multiple Exceptional negotiator. Ability to coordinate with various internal and external stake holders. Experience in Banking sector, ARCs, Special Situation Funds, Investment Banking, Consulting Companies handling restructuring and special situations. Well versed with the execution and supervising of restructuring assignments. Strong and consultative problem solving capabilities. Eye for details. Ability to engage at the promoter and senior management level. Technical Competencies Understanding of regulatory and governance guidelines on banking issued by MAS and by RBI (local regulations in India) and local laws and regulations that impact businesses in general Understanding of KYC requirements is critical Knowledge of financial markets and products to assist in meaningful dialogue with clients Work Relationship Management of watchlist accounts involves interaction with top management of the company, performance monitoring & benchmarking, adherence to terms of restructuring. - including visits to all material places of the business to negotiate the implementation of work outs. Handling relationship which have run into problems, required to work on liquidating assets mortgaged to bank. The role also involves close co-ordination with the legal team for the limited cases which may involve litigation, interact with legal counsels for taking appropriate legal remedies. Also collaborate with external legal counsel, valuer, CA firms, collection agencies etc. for effective resolution DBS India - Culture & Behaviors Drive Performance Through Value Based Propositions Ensure Customer Focus by Delighting Customers & Reduce Complaints Build Pride and Passion to Protect, Maintain and Enhance DBS Reputation Enhance Knowledge Base, Build Skill Sets & Develop Competencies Invest in Team Building & Motivation through Ideation & Innovation Execute at Speed While Maintaining Error Free Operations Develop a Passion for Performance to Grow Talent Pool Maintain the Highest Standards of Honesty and Integrity.

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3.0 - 7.0 years

50 - 100 Lacs

Bengaluru

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Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. Job Purpose To acquire and build a well-diversified portfolio within the IBG 4 segment. The portfolio should provide revenue from diversified sources such as assets, trade, cash, treasury, fees etc. and the portfolio should lead to healthy income with an acceptable risk to the bank. Relationship Manager is expected to deliver these results in accordance with the lending guidelines prescribed by the bank. Key Accountabilities Source New to Bank Asset relationships within IBG 4 Segment ie. Companies ranging from a Turnover of INR 25 crores to 600 crores, aligned to Bank Lending Policy Ensure a good Net Interest Income as well as fee across the portfolio and also ensure regular revenue streams through Cross Sell of Trade, Liabilities, Cash, Treasury, Fee, etc. Play an instrumental role in increasing the Profitability of the business Ensure proper monitoring of Portfolio and maintaining the delinquencies at NIL. Implement & execute IBG4 business strategy to increase market share & to achieve targets consistent with IBG4 Topline and Bottom line targets with focus on a diversified portfolio and reduce concentration risk in the portfolio. Build DBS Brand Value and enhance network in the location by various marketing activities, collaborations and events. To comply with the Bank s process & policies and ensure positive ratings during all Country / Group audits Job Duties & responsibilities Source New to Bank Asset relationships within IBG 4 Segment ie. Companies ranging from a Turnover of INR 25 crores to 600 crores, aligned to Bank Lending Policy and also ensure sanction and disbursement of the same, in liaison with Customer, Risk and Operations team. Cross Sell of Liability, Trade, Cash and Treasury Product actively. To achieve the individual Budgeted revenues through all product parameters Conduct Proper Due diligence while on-boarding New Asset On board clients with a clear account plan highlighting the revenue potential, risks and mitigants. Adherence to strict KYC/AML requirements. MIS to be provided to the central team for further reporting, within the stipulated guidelines. Timely Completion of Learning Programs as assigned by DBS for time to time To comply with the Bank s process & policies. To be in touch with local business stakeholders including existing, prospective clients, market leaders, CA s, Influencer s and Industry association to be updated on the current market practice and local intelligence. To be responsible for submitting any material information around business Opportunities and Industry/Customer Risk, same shall be reported to the senior functional management at regular interval. Requirements Overall 3- 7 years of experience in sales. 2-3 years of sales experience in SME/Business Banking Lending. Proven sales track record in asset business in the SME/Business Banking segment. Knowledge of competitors and market place Market knowledge and experience in the SME segment, with reference to customer preferences and requirement is preferred. Education / Preferred Qualifications Overall 3- 7 years of experience in sales. 2-3 years of sales experience in SME/Business Banking Lending. Proven sales track record in asset business in the SME/Business Banking segment. Knowledge of competitors and market place Market knowledge and experience in the SME segment, with reference to customer preferences and requirement is preferred. Core Competencies Excellent Communication & Listening Skills, Good Sales & Negotiation Skills. Technical Competencies Working Capital Finance Knowledge Work Relationship Manager /Direct Report Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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3.0 - 7.0 years

50 - 100 Lacs

Gurugram

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Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. Job Purpose To acquire and build a well-diversified portfolio within the IBG 4 segment. The portfolio should provide revenue from diversified sources such as assets, trade, cash, treasury, fees etc. and the portfolio should lead to healthy income with an acceptable risk to the bank. Relationship Manager is expected to deliver these results in accordance with the lending guidelines prescribed by the bank. Key Accountabilities Source New to Bank Asset relationships within IBG 4 Segment ie. Companies ranging from a Turnover of INR 25 crores to 600 crores, aligned to Bank Lending Policy Ensure a good Net Interest Income as well as fee across the portfolio and also ensure regular revenue streams through Cross Sell of Trade, Liabilities, Cash, Treasury, Fee, etc. Play an instrumental role in increasing the Profitability of the business Ensure proper monitoring of Portfolio and maintaining the delinquencies at NIL. Implement & execute IBG4 business strategy to increase market share & to achieve targets consistent with IBG4 Topline and Bottom line targets with focus on a diversified portfolio and reduce concentration risk in the portfolio. Build DBS Brand Value and enhance network in the location by various marketing activities, collaborations and events. To comply with the Bank s process & policies and ensure positive ratings during all Country / Group audits Job Duties & responsibilities Source New to Bank Asset relationships within IBG 4 Segment ie. Companies ranging from a Turnover of INR 25 crores to 600 crores, aligned to Bank Lending Policy and also ensure sanction and disbursement of the same, in liaison with Customer, Risk and Operations team. Cross Sell of Liability, Trade, Cash and Treasury Product actively. To achieve the individual Budgeted revenues through all product parameters Conduct Proper Due diligence while on-boarding New Asset On board clients with a clear account plan highlighting the revenue potential, risks and mitigants. Adherence to strict KYC/AML requirements. MIS to be provided to the central team for further reporting, within the stipulated guidelines. Timely Completion of Learning Programs as assigned by DBS for time to time To comply with the Bank s process & policies. To be in touch with local business stakeholders including existing, prospective clients, market leaders, CA s, Influencer s and Industry association to be updated on the current market practice and local intelligence. To be responsible for submitting any material information around business Opportunities and Industry/Customer Risk, same shall be reported to the senior functional management at regular interval. Requirements Overall 3- 7 years of experience in sales. 2-3 years of sales experience in SME/Business Banking Lending. Proven sales track record in asset business in the SME/Business Banking segment. Knowledge of competitors and market place Market knowledge and experience in the SME segment, with reference to customer preferences and requirement is preferred. Education / Preferred Qualifications Overall 3- 7 years of experience in sales. 2-3 years of sales experience in SME/Business Banking Lending. Proven sales track record in asset business in the SME/Business Banking segment. Knowledge of competitors and market place Market knowledge and experience in the SME segment, with reference to customer preferences and requirement is preferred. Core Competencies Excellent Communication & Listening Skills, Good Sales & Negotiation Skills. Technical Competencies Working Capital Finance Knowledge Work Relationship Manager /Direct Report Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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3.0 - 5.0 years

6 - 11 Lacs

Bengaluru

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Jul 10, 2025 Location: Bengaluru Eco space Designation: Assistant Manager Entity: Deloitte Touche Tohmatsu India LLP Audit & Assurance/Assurance (A&A) IFRS, US Gaap / AM Your potential, unleashed. India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Assurance is about much more than just the numbers. It s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies the what, how, and why of change so you re always ready to act ahead. Learn more about Audit & Assurance Practice Your work profile In our Assurance (A&A) Team you ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - Complete and accurate preparation of daily, weekly, monthly quarterly and annual reporting to applicable regulators. Prepare initial schedules and reports, including primary data provider capture point and work paper preparations. Analyze financial data in order to complete filings, understand fluctuations and uncover potential inaccuracies. Perform reconciliations across products, reports and schedules. Execute source system data reconciliation versus general ledger. Established and managed relationships with line of business as well as external regulatory agency through ongoing partnership and dialogue. Accounting and reporting in multi-GAAP environment: Hands on experience of accounting and reporting under Hedge Fund Accounting, IFRS/ US GAAP, including understanding of GAAP differences. Experience of consolidated financial statements would be an added advantage. Stay informed of regulatory changes and work with management to develop processes for implementation of new reporting requirements. You must demonstrate knowledge of applicable laws and regulations and keep up to date with new pronouncements relating to Ind AS/ IFRS/ US GAAP. Experience in and willingness to conduct trainings and deliver technical articles / publications will be an added advantage. You must have project management exposure and ability to understand the workflow of activities. You must have good MS office skills and able to work with volume of data and present insights. Leadership Capability: Train, coach and develop teams to upgrade their knowledge and skill sets and take ownership of the activities assigned and contribute towards the growth of the firm. Desired qualifications Technical Capability: Must have an excellent knowledge of accounting and financial reporting with working knowledge in the areas of MIS and FP&A. Preparation of financial statements including Income Statement, Balance Sheet and Cash Flow Statement Must be able to apply relevant accounting standards, should demonstrate knowledge of applicable laws and regulations and keep up-to-date with new pronouncements relating to Ind AS. Ensure strong engagement with senior leaders and stakeholders across Finance Ensure effective governance and project management standards are applied across all delivery responsibilities Qualifications Qualified CA / ACCA and having 3 - 5 years of experience. Should be a team player with a proactive and result oriented approach. Ability to prioritize, work on multiple assignments, and manage ambiguity. Should have good presentation & communication skills. Should also be well versed with MS office tools. Fluency in written & verbal English. Location and way of working. Base location: Bengaluru This profile involves frequent travelling to client locations. Your Role We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, across our organization must strive to be: Inspiring - Leading with integrity to build inclusion and motivation. Committed to creating purpose - Creating a sense of vision and purpose Agile - Achieving high-quality results through collaboration and Team unity Skilled at building diverse capability - Developing diverse capabilities for the future Persuasive / Influencing - Persuading and influencing stakeholders Collaborating - Partnering to build new solutions Delivering value - Showing commercial acumen Committed to expanding business - Leveraging new business opportunities Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization Effective communication - Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) Managing change - Responding to changing environment with resilience Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte Empathetic leadership and inclusivity - creating a safe and thriving environment where everyones valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive. Everyone s welcome entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you re applying to. Check out recruiting tips from Deloitte professionals.

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2.0 - 4.0 years

8 - 12 Lacs

Hyderabad

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Position Purpose The position of Consultant is within TTEC Digital - Analytics team. Analytics group is responsible for Data Science and Engineering projects that include the design and validation of data models, build systems to collect, manage and convert transactional raw data to usable data structures to generate insights for decision making Our Data Engineers work with Data Scientists, Project Leads, Managers on implementation, upgrade, and migration projects. Key Responsibilities Analyzing raw data Developing and maintaining datasets Improving data quality and efficiency Create solution and design documentation Work on projects independently as well as being part of a large team Develop internal training, process and best practices Crosstrain Junior Data Engineers or other team members with your area of expertise Further develop skills both on the job and through formal learning channels Assist in pre-sales activities by providing accurate work estimate Interacts closely with Project Management to deliver projects that are done on time and on budget. Competencies Personal: Strong interpersonal skills, high energy and enthusiasm, integrity, and honesty; flexible, results oriented, resourceful, problem-solving ability, deal effectively with difficult situations, ability to prioritize. Leadership: Ability to gain credibility, motivate and provide leadership; work with a diverse customer base; maintain a positive attitude. Provide support and guidance to more junior team members, particularly for challenging and sensitive assignments Operations: Ability to manage multiple projects and products. Perform task at hand in a customer friendly manner while utilizing time and resources efficiently and effectively. Utilize high level expertise to address more difficult situations, both from a technical and customer service perspective. Technical: Ability to understand and communicate technical concepts; proficient with Microsoft Project, Visio and Office products. Technical Skills Python (pydata, pandas, numpy, pyspark) SQL (MS SQL, OracleDB, Terradata) Azure Data Factory Azure Data Bricks Big Data (Spark, pig, hive, scoop, kafka etc.) DevOps (using tools such as GITHUB Actions and Jenkins is preferred) Agile/Scrum Rest Services and API Management: Implementing API proxies through gateways using Apigee X and/or Apigee Edge API design, development, and testing including creating SWAGGER/Open API specs Education, Experience and Certification Post-Secondary Degree (or Diploma) related to Computer Science, MIS or IT-related field. BA/BS in unrelated field will also be considered depending on experience 2-4 years in Data Engineering Exposure to application design and development experience in a cloud environment 2+ years of experience building and deploying containerized applications in a Kubernetes enabled environment 2+ years of experience coding REST services and APIs using one or more of the following: Python, C#, Node.js , Java Certified Kubernetes Application Developer Google Cloud Certified Apigee API Engineer TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage. TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.

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2.0 - 4.0 years

8 - 12 Lacs

Hyderabad

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Position Purpose The position of Consultant is within TTEC Digital - Analytics team. Analytics group is responsible for Data Science and Engineering projects that include the design and validation of data models, build systems to collect, manage and convert transactional raw data to usable data structures to generate insights for decision making Our Data Engineers work with Data Scientists, Project Leads, Managers on implementation, upgrade, and migration projects. Key Responsibilities Analyzing raw data Developing and maintaining datasets Improving data quality and efficiency Create solution and design documentation Work on projects independently as well as being part of a large team Develop internal training, process and best practices Crosstrain Junior Data Engineers or other team members with your area of expertise Further develop skills both on the job and through formal learning channels Assist in pre-sales activities by providing accurate work estimate Interacts closely with Project Management to deliver projects that are done on time and on budget. Competencies Personal: Strong interpersonal skills, high energy and enthusiasm, integrity, and honesty; flexible, results oriented, resourceful, problem-solving ability, deal effectively with difficult situations, ability to prioritize. Leadership: Ability to gain credibility, motivate and provide leadership; work with a diverse customer base; maintain a positive attitude. Provide support and guidance to more junior team members, particularly for challenging and sensitive assignments Operations: Ability to manage multiple projects and products. Perform task at hand in a customer friendly manner while utilizing time and resources efficiently and effectively. Utilize high level expertise to address more difficult situations, both from a technical and customer service perspective. Technical: Ability to understand and communicate technical concepts; proficient with Microsoft Project, Visio and Office products. Technical Skills Python (pydata, pandas, numpy, pyspark) SQL (MS SQL, OracleDB, Terradata) Azure Data Factory Azure Data Bricks Big Data (Spark, pig, hive, scoop, kafka etc.) DevOps (using tools such as GITHUB Actions and Jenkins is preferred) Agile/Scrum Rest Services and API Management: Implementing API proxies through gateways using Apigee X and/or Apigee Edge API design, development, and testing including creating SWAGGER/Open API specs Education, Experience and Certification Post-Secondary Degree (or Diploma) related to Computer Science, MIS or IT-related field. BA/BS in unrelated field will also be considered depending on experience 2-4 years in Data Engineering Exposure to application design and development experience in a cloud environment 2+ years of experience building and deploying containerized applications in a Kubernetes enabled environment 2+ years of experience coding REST services and APIs using one or more of the following: Python, C#, Node.js , Java Certified Kubernetes Application Developer Google Cloud Certified Apigee API Engineer TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage. TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.

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6.0 - 11.0 years

15 - 20 Lacs

Pimpri-Chinchwad

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Lead Finance & Accounts till finalization, managing accounting, MIS, treasury, audits, taxation, vendor/customer relations, banking & financial planning. Experience in a freight forwarding company with strong team handling and compliance expertise.CA/MBA/MBA with 7+ years of experience in accounting & finance.

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5.0 - 10.0 years

10 - 15 Lacs

Mumbai

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Manage Account finalization, Tax audits, MIS reporting, and statutory compliance using Tally, Spectrum, Microsoft Dynamics, and Advanced Excel, ensuring accuracy and adherence to Indian Accounting.

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1.0 - 6.0 years

3 - 7 Lacs

Chennai

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Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally

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5.0 - 8.0 years

3 - 7 Lacs

Mumbai

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Oracle Apps Technical. Experience: 5-8 Years.

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6.0 - 11.0 years

15 - 20 Lacs

Nashik

Work from Office

Lead Finance & Accounts till finalization, managing accounting, MIS, treasury, audits, taxation, vendor/customer relations, banking & financial planning. Experience in a freight forwarding company with strong team handling and compliance expertise.CA/MBA/MBA with 7+ years of experience in accounting & finance.

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5.0 - 8.0 years

3 - 7 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: PEGA. Experience: 5-8 Years.

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5.0 - 8.0 years

3 - 7 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: ServiceNow - Platform Core. Experience: 5-8 Years.

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5.0 - 8.0 years

3 - 7 Lacs

Mumbai

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Ipython. Experience: 5-8 Years.

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5.0 - 8.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Talend DI. Experience: 5-8 Years.

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5.0 - 8.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Mainframe. Experience: 5-8 Years.

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5.0 - 8.0 years

3 - 7 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Oracle Application Admin. Experience: 5-8 Years.

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7.0 - 12.0 years

3 - 7 Lacs

Gurugram

Work from Office

Key Responsibilities: 1. ServiceNow IVA (Chat Bot) Implementation: o Design, develop, and deploy ServiceNow Intelligent Virtual Agents (IVA) to enhance user interaction and support. o Customize and configure IVA to meet specific business requirements. o Monitor and optimize IVA performance to ensure high levels of user satisfaction. 2. Self Help Cases Deployment: o Develop and implement self-help cases within the ServiceNow platform. o Ensure that self-help cases are user-friendly and provide effective solutions to common issues. o Continuously update and improve self-help cases based on user feedback and evolving business needs. 3. Service Request Automation: o Automate service request processes using ServiceNow to improve efficiency and reduce manual intervention. o Collaborate with stakeholders to identify automation opportunities and implement solutions. o Maintain and troubleshoot automated workflows to ensure seamless operation. 4. Generative AI Integration (Good to Have): o Explore and integrate Generative AI capabilities within the ServiceNow platform to enhance IVA and other functionalities. o Stay updated with the latest advancements in AI and recommend innovative solutions to improve service delivery. Preferred Skills: Certification in ServiceNow Administration or Development. Experience with scripting languages such as JavaScript. Familiarity with ITIL processes and best practices. Ability to work independently and as part of a team. Proven experience with ServiceNow, specifically in IVA (Chat Bot) development and deployment. Strong understanding of ServiceNow Self Help Cases and Service Request Automation. Experience with Generative AI technologies related to ServiceNow is a plus. Excellent problem-solving skills and attention to detail. Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally

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1.0 - 2.0 years

2 - 3 Lacs

Mumbai, Pune

Hybrid

Hiring a Coordinator to support our order processing and operations team. The ideal candidate should have strong Excel skills and good communication abilities to manage coordination tasks, maintain reports, and ensure smooth day-to-day operations.

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6.0 - 11.0 years

15 - 20 Lacs

Thane

Work from Office

Lead Finance & Accounts till finalization, managing accounting, MIS, treasury, audits, taxation, vendor/customer relations, banking & financial planning. Experience in a freight forwarding company with strong team handling and compliance expertise.CA/MBA/MBA with 7+ years of experience in accounting & finance.

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6.0 - 11.0 years

15 - 20 Lacs

Goregaon

Work from Office

Lead Finance & Accounts till finalization, managing accounting, MIS, treasury, audits, taxation, vendor/customer relations, banking & financial planning. Experience in a freight forwarding company with strong team handling and compliance expertise.CA/MBA/MBA with 7+ years of experience in accounting & finance.

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