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3.0 - 6.0 years
3 - 6 Lacs
Pune, Maharashtra, India
On-site
Customer Documentation & Support Documentation / paperwork starting from the booking of an apartment till possession. Responsible for completion of after-sales documentation. In charge of handing over formalities and transactions of properties to the buyers. Coordinate for registration and legal documentation for the sale agreements. To handle and resolve interim customer complaints and develop feedback procedure for complaints redressal. Sales & Operations Support Supporting the Sales & Marketing team for residential projects. To act as an interface between the Customers, Engineering and Sales department of the Company. Data entry in CRM / ERP. Preparing sales MIS and analysis. Generation of demand letters and collection of payments. Coordination with the Finance team for documentation of loans from Financial Institutions. Team Management Managing a team of CRM executives. Candidate Profile Good interpersonal & communication skills. Good Team Player. Confidence and ability to interact with the engineering and sales department of the company & high-profile clients. Self-motivated and result-oriented, can work independently.
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
We are looking for a highly motivated and detail-oriented candidate to join our team. The ideal candidate will have a solid background in: Central Coordination Documentation Relationship Management This position will involve central coordination, managing document repositories, and overseeing invoice processing for the department. Key Responsibilities: Documentation Develop and manage comprehensive Management Information Systems (MIS) and trackers to monitor departmental activities and performance. Maintain an up-to-date repository of departmental documents, ensuring they are easily accessible and securely stored. Translate complex data into clear, concise, and visually appealing formats to enhance understanding and user experience. Relationship Management Develop deep relationships with government officials in the assigned region. Represent the company in government interactions, ensuring compliance with regulations and fostering positive relationships. Ensure regulatory compliance through collaboration with government bodies. Expectations Organize and maintain all the documents. Maintain healthy relationships with Govt. officials for smooth operations. Coordinate effectively with multiple stakeholders. Required Skills: Proven experience in documentation & filing. Strong organizational skills with the ability to maintain a detailed document repository. Proficient in MS Excel. Excellent coordination and communication skills. Attention to detail and efficiency in multitasking.
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
Kolkata, West Bengal, India
On-site
We are looking for a highly motivated and detail-oriented candidate to join our team. The ideal candidate will have a solid background in: Central Coordination Documentation Relationship Management This position will involve central coordination, managing document repositories, and overseeing invoice processing for the department. Key Responsibilities: Documentation Develop and manage comprehensive Management Information Systems (MIS) and trackers to monitor departmental activities and performance. Maintain an up-to-date repository of departmental documents, ensuring they are easily accessible and securely stored. Translate complex data into clear, concise, and visually appealing formats to enhance understanding and user experience. Relationship Management Develop deep relationships with government officials in the assigned region. Represent the company in government interactions, ensuring compliance with regulations and fostering positive relationships. Ensure regulatory compliance through collaboration with government bodies. Expectations Organize and maintain all the documents. Maintain healthy relationships with Govt. officials for smooth operations. Coordinate effectively with multiple stakeholders. Required Skills: Proven experience in documentation & filing. Strong organizational skills with the ability to maintain a detailed document repository. Proficient in MS Excel. Excellent coordination and communication skills. Attention to detail and efficiency in multitasking.
Posted 1 week ago
2.0 - 5.0 years
3 - 6 Lacs
Navi Mumbai, Maharashtra, India
On-site
The incumbent will be responsible for ensuring AML compliance for the unit, which includes managing Management Information Systems (MIS), assessing various reports and data interpretation, and capacity planning for AML resources and alert allocation. Key Responsibilities: - Generate internal reports and circulate various MIS to relevant stakeholders. - Prepare and maintain detailed MIS on alert pending statuses, including the status of open alerts, aging of alerts, and other analytical requirements. - Develop monthly and quarterly dashboards/PPTs that summarize the overall AML alert status and present them to top management. - Collaborate closely with both internal and external stakeholders for regulatory data submissions, internal/external audits, and other compliance requirements. - Prepare daily and weekly MIS for capacity and manpower planning, managing the allocation of AML alerts to AML analysts (80 to 100 analysts). - Complete the RBI quarterly data template for the AML unit. - Prepare and file regulatory reports, such as CTR, NTR, CCR, and CBWTR, with FIU-IND within the prescribed timelines. - Assist in election monitoring advisory activities, updating candidate information, and reviewing transactions of identified individuals. - Conduct periodic reviews of employee access to various drives and internal tools. - Compile and submit various data points related to ad-hoc requests from units such as IAD, RBI, RCSA, FIU, and Compliance for analysis. Essential Competencies for the Role: - In-depth knowledge and understanding of AML/KYC regulations, including FATF requirements. - Proficient in MS Office, especially with advanced Excel capabilities. - Excellent written and verbal communication skills. - Strong ability to take directions well, apply active listening skills, and take notes when necessary. - Effective coordination and collaboration skills within the team. - Quick learning ability and adaptability to changing circumstances.
Posted 1 week ago
2.0 - 7.0 years
14 - 16 Lacs
Navi Mumbai, Maharashtra, India
On-site
Role: Risk Secretarial Unit Department: Risk Management Location: Mumbai Education: Company Secretary/Law Graduate Minimum Experience: 2-3 Years of relevant work experience in BFSI sector General description of role/ duties: Hands-on experience in conduct of Risk related Committees/Management level Committee i.e Management Credit Committee, Stressed Asset Management Committee, Wilful Defaulter Committee, Product Process Approval Committee/Operational Risk Management Committee. Preparation of agenda and minutes of various Risk related Committees. Ensuring conduct of the said meetings as SOP and Process laid down in the Bank. Noting of discussions in meetings. Preparation of detailed minutes of meeting discussion including decisioning on items, queries raised by Committee members, action points and stipulations of the Committee etc. To facilitate timely closure of action points. Liaising with the Statutory/ Internal Auditors during Audits. Functional Skills: Proficiency in Excel, Word & PowerPoint. High level of understanding of Banking and Financial terminology, and regulatory guidance. Ability to generate MIS reports as required. Non-Functional Skills: Strong organizational, multitasking and prioritization skills. Extreme attention to detail and ability to work independently. Strong written and verbal communication skills. Strong interpersonal and relationship-building skills; ability to work effectively with top and senior management, risk and business units.
Posted 1 week ago
2.0 - 5.0 years
2 - 3 Lacs
Cuddalore
Work from Office
Roles and Responsibilities Manage data entry operations with high accuracy and efficiency. Develop and maintain complex macros to streamline data processing tasks. Design, create, and update reports using advanced Excel skills (HLOOKUP, VLOOKUP). Ensure timely delivery of MIS reports to stakeholders through effective communication. Collaborate with team members to resolve issues related to data discrepancies or report errors. Desired Candidate Profile 2-5 years of experience in a similar role as Data Entry Operator/MIS Executive. Advanced knowledge of MS Office applications (Excel) including macros development. Strong understanding of HLOOKUP, VLOOKUP functions for report creation. Excellent English language proficiency for clear documentation and communication.
Posted 1 week ago
1.0 - 5.0 years
5 - 6 Lacs
Bengaluru
Work from Office
Role & responsibilities Ensure development of Daily / Weekly / Monthly Dashboard for Network / Funnels / Lead Generation activities on PB App. Proactive Detection, Alerts and Notifications on Gaps Run SQL queries to pull out adhoc / assigned data points Work along with Analytics team to develop end to end view of Lead Generation & Campaigns performance Designing and producing periodic MIS and reporting to meet management reviews Performing business analysis to identify process improvements for increasing business efficiency and effectiveness Ability to handle PR/PO, Invoice validation and Pay-out process Strong working knowledge in Excel & Google Sheets Ability to clearly explain thoughts and ideas either verbally or in the written form.
Posted 1 week ago
0.0 - 2.0 years
2 - 4 Lacs
Chennai
Work from Office
Description External Job Description Primary Responsibilities Business Responsibility Areas Please detail out at least 8-0 responsibility areas Key Performance Indicators Business objectives • Assist sales team by generating and sharing accurate dealer level sales reports as per requirement • Assist dealers by making and sharing relevant sales report, credit note and debit note workings and scheme related communication as per defined timelines Servicing • Provide timely services to dealers by ensuring availability of sales aids like shade cards, collaterals, dealer kit etc • Provide logistics and operational support to Unit level initiatives, activations and during new dealer account opening • Assist sales workforce in gift settlements as per schemes closure on the system • Coordinate with HR department on employee life cycle activities such as Joining, transfers, separation etc Process Optimization • Find opportunities and work towards optimizing processes and reducing time and cost involved • Accurate and timely sharing of reports to Sales team • Timely service to dealers • Statutory and Safety compliances • Clearance of vendor payment within timelines • On time gift settlements with acknowledgement
Posted 1 week ago
4.0 - 9.0 years
8 - 10 Lacs
Coimbatore
Work from Office
The role involves overseeing facility maintenance, equipment upkeep, AMC coordination, & procurement, ensuring smooth technical operations on the site The candidate should have experience in managing technical roles Managing heavy equipment- chillers
Posted 1 week ago
1.0 - 4.0 years
1 - 4 Lacs
Chandigarh
Work from Office
Hiring For MIS ( Senior Analyst)-Male Location - Chandigarh Graduate Experience - 1year exp in MIS Salary - Up to 35,000/- Rotational shift 5 days working Candidate should must have knowledge of Advance Excel Share cv@9988352892 HR -Sonali Rana
Posted 1 week ago
3.0 - 8.0 years
2 - 3 Lacs
Karnal
Work from Office
Hiring for Karnal Must have good communication skills and can manage national and international client Must good in computer. comfortable for tele calling Required Candidate profile Male and female both can apply fresher can also apply
Posted 1 week ago
10.0 - 15.0 years
20 - 25 Lacs
Chengalpattu
Work from Office
A Snapshot of Your Day Lead and handle all treasury operations, ensuring governance, strategic execution, and optimization of core treasury activities in India. Lead all aspects of cash management, banking relationships, guarantee management, and financial risk mitigation to support the company s growth and operational efficiency How You ll Make an Impact Implement treasury policies, ensuring regulatory compliance and risk management. Optimize liquidity management, working capital, and cash flow forecasting to support business operations. Drive standard methodologies in treasury operations, including process automation and system upgrades. Support the development of hedging strategies and risk mitigation techniques where applicable. Act as the treasury representative for internal and external partners, including auditors, tax authorities, and financial institutions What You Bring Experience: 10+ years in corporate treasury with leadership experience. Strategic management of cash flow, banking relationships, and liquidity positions. Oversight of processing and negotiation of LC (Letter of Credit) payments (Customer/Vendor). Management and issuance of Bank Guarantees and Standby Letters of Credit (SBLC) for customers and vendors, ensuring appropriate risk coverage. Management of foreign remittances (A1 & A2 transactions) and cross-border payments. Supervision of bank reconciliation processes and accuracy of financial records. Review and approval of vendor payments, ensuring adherence to payment terms and optimization of cash outflows. End-to-end management of loan documentation, packing credit, and other credit facilities with banks. Leadership in preparing, analyzing, and communicating daily liquidity positions and cash reports to senior management. MIS & Treasury reporting, including cash flow forecasting, covenant compliance, and bank covenant reporting. Resolve auditors queries and ensure timely closure of treasury-related audit points. Continuous engagement with banks and financial institutions to negotiate competitive terms and optimize banking arrangements Who is Siemens Gamesa? Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are always looking for dedicated individuals to join our team and support our focus on energy transformation. Rewards/Benefits All employees are automatically covered under the Medical Insurance. Company paid considerable Family floater cover covering employee, spouse and 2 dependent children up to 25 years of age. Siemens Gamesa provides an option to opt for Meal Card to all its employees which will be as per the terms and conditions prescribed in the company policy as a part of CTC, tax saving measure.
Posted 1 week ago
10.0 - 14.0 years
15 - 20 Lacs
Gurugram
Work from Office
You as Business Technology Solutions Manager will take ownership of one or more client delivery at a cross office level encompassing the area of digital experience transformation. The successful candidate will work closely with ZS Technology leadership and be responsible for building and managing client relationships, generating new business engagements, and providing thought leadership in the Digital Area. What you'll Do Lead the delivery process right from discovery/ POC to managing operations, across 3-4 client engagements helping to deliver world-class MDM solutions Ownership to ensure the proposed design/ architecture, deliverables meets the client expectation and solves the business problem with high degree of quality; Partner with Senior Leadership team and assist in project management responsibility ie Project planning, staffing management, people growth, etc; Develop and implement master data management strategies and processes to maintain high-quality master data across the organization. Design and manage data governance frameworks, including data quality standards, policies, and procedures. Outlook for continuous improvement, innovation and provide necessary mentorship and guidance to the team; Liaison with Staffing partner, HR business partners for team building/ planning; Lead efforts for building POV on new technology or problem solving, Innovation to build firm intellectual capital: Actively lead unstructured problem solving to design and build complex solutions, tune to meet expected performance and functional requirements; Stay current with industry trends and emerging technologies in master data management and data governance. What you'll Bring: Bachelors/Masters degree with specialization in Computer Science, MIS, IT or other computer related disciplines; 10-14 years of relevant consulting-industry experience (Preferably Healthcare bad Life Science) working on medium-large scale MDM solution delivery engagements: 5+ years of hands-on experience on designing, implementation MDM services & capabilities using tools such as Informatica MDM, Reltio etc Strong understanding of data management principles, including data modeling, data quality, and metadata management. Strong understanding of various cloud based data management (ETL Tools) platforms such as AWS, Azure, Snowflake etc,; Experience in designing and driving delivery of mid-large-scale solutions on Cloud platforms; Experience with ETL design and development, and (OLAP) tools to support business applications Additional Skills Ability to manage a virtual global team environment that contributes to the overall timely delivery of multiple projects; Knowledge of current data modeling, and data warehouse concepts, issues, practices, methodologies, and trends in the Business Intelligence domain; Experience with analyzing and troubleshooting the interaction between databases, operating systems, and applications; Significant supervisory, coaching and hands-on project management skills; Willingness to travel to other global offices as needed to work with client or other internal project teams.
Posted 1 week ago
4.0 - 6.0 years
20 - 25 Lacs
Pune, Gurugram
Work from Office
Undertake primary ownership in driving self and team effort across all phases of a project lifecycle; Translate business requirements into technical terms and drive team effort to design, build and manage technology solutions that solve business problems; Apply appropriate development methodologies (eg: agile, waterfall) and best practices (eg: mid-development client reviews, embedded QA procedures, unit testing) to ensure successful and timely completion; Partner with Project lead/ Program lead in delivering projects and assist in project management responsibility like - project plans, people management, staffing and risk mitigation; Collaborate with other team members across the globe and ensure seamless communication and sharing/ undertaking tasks; Manage team of diverse skill sets (programmer, cloud analyst, BI developer, reporting, operations, etc); Mentor/coach the junior members in the team; Lead task planning and task distribution across team members and ensure timely completion with high quality and report accurate status to seniors; Lead the project deliverables such as business case development, solution vision and design, user requirements, solution mockup, prototypes, and technical architecture, test cases, deployment plans, operations strategy and planning, etc; Manage direct / indirect client communications as per the assigned responsibility in the project; Exhibit outlook to bring continuous improvement, innovation and exhibit capability to learn new areas (technology, business domain, project management process) and drive the similar effort of team members: Understand the problem statement, client requirements and design and build complex solutions using Programing languages, ETL platform, etc; Ability to take right and timely decision on problem solving by considering broader picture, especially on approach, technical nuances and planning. Experience & Qualifications: Bachelors/Masters degree with specialization in Computer Science, MIS, IT or other computer related disciplines; 4-6 years of relevant consulting-industry experience working on medium-large scale technology solution delivery engagements: Big Data Technologies: Proficiency in working with big data technologies, particularly in the context of Databricks, which may include Apache Spark for distributed data processing. Databricks: In-depth knowledge of Databricks for data engineering tasks, including data transformations, ETL processes, and job scheduling. SQL and Query Optimization: Strong SQL skills for data manipulation and retrieval, along with the ability to optimize queries for performance in Snowflake. ETL (Extract, Transform, Load): Expertise in designing and implementing ETL processes to move and transform data between systems, utilizing tools and frameworks available in Databricks. Data Integration: Experience with integrating diverse data sources into a cohesive and usable format, ensuring data quality and integrity. Python/PySpark: Knowledge of programming languages like Python and PySpark for scripting and extending the functionality of Databricks notebooks. Version Control: Familiarity with version control systems, such as Git, for managing code and configurations in a collaborative environment. Monitoring and Optimization: Ability to monitor data pipelines, identify bottlenecks, and optimize performance for both Snowflake and Databricks. Security and Compliance: Understanding of security best practices and compliance considerations when working with sensitive data in AWS and Snowflake environments. Snowflake Data Warehouse: Experience in designing, implementing, and optimizing data warehouses using Snowflake, including schema design, performance tuning, and query optimization. Data Modeling: Proficient in data modeling concepts and practices, especially in the context of designing and maintaining data structures in Snowflake. Additional Skills Deep understanding of data management best practices and data analytics; Up to speed with latest technologies related (but not limited to) to cloud platform services, visualization, data management; Excellent verbal and written communication, with appropriate and logical structuring of thoughts process during discussion/ presentation; Lead project teams in driving end to end activities to meet set milestones and provide necessary mentorship/ guidance for the team growth; Ability to distill complex concepts into easy-to-understand frameworks and presentations; Strong verbal and written communication skills with ability to articulate results and issues to internal and client teams; Ability to work within a virtual global team environment and contribute to the overall timely delivery of multiple projects; Willingness to travel to other global offices as needed to work with client or other internal project teams.
Posted 1 week ago
6.0 - 11.0 years
9 - 13 Lacs
Mumbai
Work from Office
As the Finance & Accounts Controller at a D2C beauty brand, you will play a pivotal role in managing the financial aspects of the company. You will work closely with leadership to ensure the company s financial health and sustainability, specifically in relation to working capital management, overseeing the entire accounts function, including but not limited to building and monitoring the P&L, balance sheet, statutory requirements, cost optimization efforts, MIS reporting & more. Key Responsibilities: Sole custodian of all finance-related work at the organization. Develop and maintain financial models to forecast cash flow requirements, ensuring adequate working capital. Assess the company s working capital needs and develop strategies to optimize cash flow, including managing debt vs equity capital. Monitor accounts receivable, accounts payable, and inventory levels to ensure efficient cash conversion cycle. Evaluate financing options and structures, including debt facilities and equity investments, to support working capital requirements. Collaborate with external partners such as banks, investors, and financial advisors to negotiate favourable terms for financing arrangements Prepare regular financial reports and presentations for management, investors, and other stakeholders. Provide financial insights and recommendations to support decision-making across the organization. Ensure compliance with accounting standards and regulatory requirements in financial reporting. Identify financial risks and develop mitigation strategies to safeguard the company s assets and financial stability. Continuously assess and improve financial processes and systems to enhance efficiency and accuracy in working capital management. Collaborate with other departments such as operations, sales, and marketing to align financial goals with business objectives. Act as the controller for departments to adhere to revenue and expense projections, minimizing variance from the annual budget and business plan. Set up a robust account-wise forecasting model to help improve predictability and bring in financial discipline. Set up monthly review cadence for Leadership Team members, comprising deep dives of specific P&L items. Help build a framework for quarterly and annual operating plans, and conduct periodic budget vs actual variance analysis. Scale from strategic business building projects to detailed spreadsheet modelling and analysis. Develop a clear understanding of key business drivers, analyse key financial metrics, and provide value-added inputs to the founder. Work collaboratively with the founder for Investor reporting, fundraising and financial risk management. Specific responsibilities: Lead a team that manages books of accounts using standard accounting software. Create processes for statement reconciliation from various revenue sources, including online sales. Create Monthly, quarterly, and annual P&L, cost analysis, profitability analysis, and other important dashboards for the company. Ensure statutory compliances such as GST, TDS, and PF. Ensure Company Act and shareholder agreement-related compliance. Create monthly budgets and revenue plans. Analyse unit economics, profitability, revenue leakages, and other financial metrics. Prepare monthly MIS investor dashboards and presentations. Prepare for audits and due diligence. Create financial controls for various processes such as vendor payments. Reimbursements, vouchers, and record keeping, etc Ensure all banking transactions, including the payout of salary, incentives, etc, are carried out in a smooth and timely manner. Qualifications: Qualified CA or MBA in Finance or both 6+ years of experience in various aspects of finance at a D2C brand with proven experience Strong understanding of financial principles, including working capital management, debt vs equity financing, and financial analysis. Excellent analytical skills with the ability to interpret complex financial data and communicate insights effectively. Proficiency in financial modelling, spreadsheet software, Tally, uni-commerce Ability to thrive in a fast-paced, dynamic environment and adapt to evolving business needs. Strong leadership and interpersonal skills with the ability to collaborate cross-functionally and influence decision-making.
Posted 1 week ago
5.0 - 7.0 years
3 - 7 Lacs
Gurugram
Work from Office
Conduct Training need analysis of various functions within Home office Develop & enhance core competence of Home Office staff focused towards Customer Centricity Prepare training calendar for employee of Home office and ensure adherence to the programs and monthly PKT s Work with subject matter expert and liaison with content expert for effective pedagogy / approach Ensure effectiveness of the training programs through post workshop quality check Anchor the New employee Onboarding program for adherence and rigor Replicating best practices & programs to the numerous outsourced Business Partners through the TTT model Regular travelling to BP centers for checking the process, taking insights and enhancing overall process KEY RESPONSIBILITIES Assist in conducting training need analysis and identify Training gaps Design & Prepare training curriculum for New & existing employees Coordinate with Managers, Function heads to keep up-to-date with the business Handle the Operations Training Query management and be responsible for reply to queries and maintaining the Dashboard. Develop & enhance core competence of Home Office staff focused towards Customer Centricity & Agents Satisfaction Positively influence the NPS scores Initiate role based certification for HO Conduct training programs Induction of New Joiners Functional Trainings System Trainings Anchor On-job-training Behavioral Programs Drive training effectiveness of program through Participant Feedback Knowledge test / Assessments Gather insights / quality analysis and to refresh training Business Partner trainings Act as mentor for trainers of other business partner vendor trainers Conduct TTT & replicate & Drive best practices to ensure standardization and quality of programs Create Process Manuals, Intranet Sites for quality learning and constantly update Generate & publish MIS at the desired frequency Timely delivery of Ops Training material for HO Champion the digital effort of the department by driving e-Learning modules /EDMs / Videos for the department on Workplace and other intranet sites Handle all logistics and administration matters Measures of Success Training Programs conducted against plans Timeliness of delivery Coverage % across HO against target Business metrics as agreed NPS & Quality Scores Quality metrics achievement Feedback scores, Assessment uptake / pass % Supervisor feedback Accuracy and timeliness of MIS Query management System TAT and Quality Key Relationships (Internal /External) Regular connect with stakeholders at HO and BPs leaders Collaborate within teams / departments for interdependencies Key competencies/skills required Facilitative method of program delivery In depth Insurance knowledge & Operations functioning Ability to navigate through ambiguous scenarios Project Mgt & speed of execution Good Communication Skills Engage with stakeholders Skilled at analyzing & interpreting data Desired qualification and experience Graduate in any discipline At least 5-7 years of experience in Training, Operations, Customer experience Functional experience in content creation Master trainers certified ( TTT) with excellent facilitation skills
Posted 1 week ago
5.0 - 7.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Conduct Training need analysis of various functions within Home office Develop & enhance core competence of Home Office staff focused towards Customer Centricity Prepare training calendar for employee of Home office and ensure adherence to the programs and monthly PKT s Work with subject matter expert and liaison with content expert for effective pedagogy / approach Ensure effectiveness of the training programs through post workshop quality check Anchor the New employee Onboarding program for adherence and rigor Replicating best practices & programs to the numerous outsourced Business Partners through the TTT model Regular travelling to BP centers for checking the process, taking insights and enhancing overall process KEY RESPONSIBILITIES Assist in conducting training need analysis and identify Training gaps Design & Prepare training curriculum for New & existing employees Coordinate with Managers, Function heads to keep up-to-date with the business Handle the Operations Training Query management and be responsible for reply to queries and maintaining the Dashboard. Develop & enhance core competence of Home Office staff focused towards Customer Centricity & Agents Satisfaction Positively influence the NPS scores Initiate role based certification for HO Conduct training programs Induction of New Joiners Functional Trainings System Trainings Anchor On-job-training Behavioral Programs Drive training effectiveness of program through Participant Feedback Knowledge test / Assessments Gather insights / quality analysis and to refresh training Business Partner trainings Act as mentor for trainers of other business partner vendor trainers Conduct TTT & replicate & Drive best practices to ensure standardization and quality of programs Create Process Manuals, Intranet Sites for quality learning and constantly update Generate & publish MIS at the desired frequency Timely delivery of Ops Training material for HO Champion the digital effort of the department by driving e-Learning modules /EDMs / Videos for the department on Workplace and other intranet sites Handle all logistics and administration matters Measures of Success Training Programs conducted against plans Timeliness of delivery Coverage % across HO against target Business metrics as agreed NPS & Quality Scores Quality metrics achievement Feedback scores, Assessment uptake / pass % Supervisor feedback Accuracy and timeliness of MIS Query management System TAT and Quality Key Relationships (Internal /External) Regular connect with stakeholders at HO and BPs leaders Collaborate within teams / departments for interdependencies Key competencies/skills required Facilitative method of program delivery In depth Insurance knowledge & Operations functioning Ability to navigate through ambiguous scenarios Project Mgt & speed of execution Good Communication Skills Engage with stakeholders Skilled at analyzing & interpreting data Desired qualification and experience Graduate in any discipline At least 5-7 years of experience in Training, Operations, Customer experience Functional experience in content creation Master trainers certified ( TTT) with excellent facilitation skills
Posted 1 week ago
8.0 - 12.0 years
9 - 13 Lacs
Gurugram
Work from Office
The role is responsible for overseeing the planning, development, and execution of digital projects. This will involve managing project resources, coordinating with project stakeholders, ensuring alignment with company objectives, and achieving project deliverables on time and within budget Digital Project Governance 1. Lead and manage the execution of all digital projects from inception through completion including defining project scope, setting timelines, coordinating team tasks, and managing project risks 2. Develop and implement PMO processes and policies ensuring compliance with project management standards and methodologies 3. Liaison with project teams, department heads and senior leadership ensuring alignment of project objectives with vertical requirements and track progress 4. Oversee the documentation of all aspects of projects from initiation to closure to maintain transparency and keep track of project progress 5. Drive conflict resolution during the project lifecycle, minimizing disruptions and maintaining positive relationships with project team members and stakeholders 6. Drive identification of project risks and issues ensuring implementation of risk mitigation strategies, contingency plans and solutions 7. Establish and monitor KPIs for digital projects to assess performance and effectiveness" Project Management 1. Manage project planning with shortlisted vendors and associated departments, including the finalization of project budget, timelines, and operating plan. 2. Oversee end-to-end project management to ensure timely completion within the pre-decided budget and monitor project performance and recommend corrective actions for deviations 3. Derive periodic meetings and design strategies to facilitate improvement execution with business representatives and vendors/partners to review the progress of POCs. 4. Generate a comprehensive detailed operating plan and build continuous progress monitoring strategies, ensuring adherence to decided timelines and budgets." Process Improvement & Change Management - Digital Governance 1. Drive continuous improvement within project management teams, facilitating performance measures, and promoting best practices 2. Approve changes to processes with an intent of improving efficiency, productivity, and overall performance 3. Liaison with software & hardware vendors, in the project management ecosystem including contract negotiation and collaboration agreements. 4. Review training of managers, professionals, analysts etc on project management methodologies and ensure adoption. Behavioral Competencies Result Orientation, Learning Agility, Collaboration, Customer Centricity, Change Agility, Innovation & New Ways of Working. Qualifications & Experience Qualifications: B.Tech/B.E + MBA Experience 8 - 12 years of overall experience Internal Program / Project Managers Digital Business Partners Senior Leadership for MIS & Project updates, seek approval for key decisions External Governance related Partners Suppliers & Vendors Knowledge Partners like Gartner, Forrester
Posted 1 week ago
2.0 - 7.0 years
10 - 14 Lacs
Mumbai
Work from Office
To underwrite mortgage business and manage the portfolio in assigned branch/location o Review and assess a broad range of complex loan applications within defined guidelines and accordingly take decision or recommend for approval to higher authorities. o Under write proposals as per the laid down policies & procedure to honour the agreed SLAs and manage city/area business volumes. o Conduct personal discussion with customers to establish credit worthiness and ensure completion of credit/KYC documents and verification- telephonic, field & collateral visits. o Assess income to obligation ratios, loan to value ratios, in depth knowledge of rational behind calculation of ratios and its impact on loan performance over long tenures. o Maintain Portfolio MIS, Delinquency MIS and other operations related MIS of the cluster and regularly reporting the same. o Build and facilitate the best outcomes for clients by building and leveraging effective relationships with third parties o Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems o Exceed service quality standards and strive for continuous process improvement o Undertake critical review of the credit proposals with a view to bring out the industry, business, financial, management and facility structure risk contained in the credit proposal. o Ensure collateral and other credit risk mitigation to facilitate the approving authority to take decision on the credit proposal. o Enable quick turnaround time of credit lending proposals for the mortgage business comprising of loan against property, and home loan business in close liaison with the sales team. o Undertake ongoing review of the credit exposures to ensure that the exposure continues to be bankable. o Facilitate critical review and documentation of the proposals and effectively monitor the client & collateral creditworthiness from the pre sanction to post disbursement phase & undertaking steps for risk mitigation, whenever required, while ensuring adherence to legal & documentation norms & policies o Manage the credit underwriting function of his/her branch and facilitate quick turnaround of credit lending proposals for the branch in close liaison with the local credit analysts and sales team. o Follow up and ensure recovery of quick mortality cases between 12 -18 MOV. Qualification : Graduate, Masters/Post Graduate Certifications : CA/MBA (Preferable)
Posted 1 week ago
4.0 - 9.0 years
3 - 7 Lacs
Gurugram
Work from Office
Manage Risk Investigation for Controlling Mortality and reduction in Crude Death Rate Identify patterns of Sales Malpractices and work with Linkages to facilitate field Will be primary responsible for the coordination and handling of investigation agencies that carry out field verifications on behalf of Max Life. Monitoring and controlling the work done by the Risk verification agencies regularly. Ensure that the quality of the reports submitted by the agency is good. Identify new agencies for conducting verifications. Create effective MIS/ database of all investigations/cases handled Develops fraud investigation and fraud reporting standards and procedures, monitors compliance, and contributes to quality improvements and the improvement of fraud risk management practices and policies. To effectively conduct the regular activities of the UW risk management Unit & minimize fraud losses & carry out effective risk management with Due Diligence. Meet the requirements of Anti-Fraud & Risk management department goals. Measures of Success Reduction of fraud incidence Incidence of fraudulent death claim drop Desired qualification and experience Graduate/Post Graduate in any discipline preferably in Insurance, Life Sciences, Commerce or medicine. 4+ years experience in Life/Health Insurance/TPA/ other Operations preferably in claims management and processing Should be we'll versed with MS office, particularly MS Excel. Knowledge and skills required High analytical skills Strong on core values of Max Life Strong communication (verbal and written), interpersonal, and influencing skills.
Posted 1 week ago
7.0 - 12.0 years
8 - 9 Lacs
Chennai
Work from Office
To underwrite and manage the portfolio in assigned branch/location Responsibilities : Review and assess a broad range of complex loan applications within defined guidelines and accordingly take decision or recommend for approval to higher authorities. Under write proposals as per the laid down policies & procedure to honor the agreed SLAs and manage city/area business volumes. Conduct personal discussion with customers to establish credit worthiness and ensure completion of credit/KYC documents and verification- telephonic, field & collateral visits. Assess income to obligation ratios, in depth knowledge of rational behind calculation of ratios and its impact on loan performance during the loan tenure. Maintain Portfolio MIS, Delinquency MIS and other operations related MIS of the cluster and regularly reporting the same. Build and facilitate the best outcomes for clients by building and leveraging effective relationships with third parties Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems Exceed service quality standards and strive for continuous process improvement Undertake critical review of the credit proposals with a view to bring out the industry, business, financial, management and facility structure risk contained in the credit proposal. Ensure collateral and other credit risk mitigation to facilitate the approving authority to take decision on the credit proposal. Enable quick turnaround time of credit lending proposals for the business in close liaison with the sales team. Undertake ongoing review of the credit exposures to ensure that the exposure continues to be bankable. Facilitate critical review and documentation of the proposals and effectively monitor the client & collateral creditworthiness from the pre-sanction to post disbursement phase & undertaking steps for risk mitigation, whenever required, while ensuring adherence to legal & documentation norms & policies Manage the credit underwriting function of his/her branch and facilitate quick turnaround of credit lending proposals for the branch in close liaison with the local credit analysts and sales team. Educational Qualification: Post Graduate/ Graduate in any discipline
Posted 1 week ago
1.0 - 3.0 years
5 - 6 Lacs
Hyderabad, Ahmedabad, Bengaluru
Work from Office
Derive actionable insights through large sets of data and drive action within the team Lead data reporting exercises for internal and external teams Develop and manage views for different business metrics : dashboards, scorecards. Coordinate with MIS and analytics for data gathering using SQL/excel and ensuring data sanity for day-to-day reporting. Work with large, complex data sets to solve business problems, applying advanced analytical methods as needed. Conduct regular planning and reviews key performance metrics and aid in benefitting from change. Identify the right metrics to track progress against a given business goal Expedite root cause analyses/insight generation against a given recurring use case through automation/self-serve platforms. Work with cross functional teams for continuous improvement of data accuracy through feedback and scoping on instrumentation quality and completeness. Desired Skills: A bachelors degree in engineering/business/related field 2+ years of experience in Analytics Excellent planning, organizational, and time management skills Strong problem solving & ability to work in ambiguous environments with high ownership Proficiency in SQL, Power BI & Excel, Strong drive to move fast and break barriers.
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
Gurugram
Work from Office
He/she should have experience of email handling. Ensure adherence to documented processes, procedures and controls Liaise with other support units in Home Office (such as Operations, Products, Actuaries, Finance, Admin, IT) to address the team issues and resolved Publish MIS WIP management Track daily activity. Maintain the DNPS score and accuracy. Measure of Success Customer satisfaction scores Agent satisfaction scores TAT of Customer/Agent query resolution as per defined SLA 100% compliance to standards. Desired qualifications and experience Graduate with 2 years experience in operations / customer service Knowledge and skills required Customer centricity Excellent communication skills Good command on excel Basic analytical skills
Posted 1 week ago
0.0 - 5.0 years
4 - 5 Lacs
Mumbai
Work from Office
Objective/ Purpose 1. Create strategic direction for the channel through planning exercise 2. Manage MIS and reporting for key stakeholders including zonal heads 3. Provide data based insights for business and quality growth 1. Planning, Reporting and Analytics -Preparation of strategic and deployment plan for the channel -Monitoring of performance and highlight key issues and corrective actions -Channel reporting -Periodic analysis on key business and quality indicators, identify and highlight issues 2. Conduct Risk related Activities -RCSA 3. R&R and Incentive Design -Prepare and run simulation for employee. 4. Expense Analysis -Preparation of expenses on monthly basis and highlight adverse trend Title: Manager - Agency Strategy
Posted 1 week ago
7.0 - 12.0 years
35 - 40 Lacs
Mumbai
Work from Office
Global Transaction Services (GTS) comprises of Cash & Trade, Securities Services and Fiduciary Services. In an increasingly borderless world marked by burgeoning trade flow, expertise in trade finance services is an invaluable asset. With cash the lifeblood of every company, so too, is a good understanding of how to manage these cashflows. Trade Finance, together with Cash Management, is the mainstay of GTS, and is extended to SME and corporate clients for their local and cross-border financial transaction needs. In Cash & Trade, you will be part of the product management team that provides seamless and cost-effective solutions to customers. Whether it is through conducting market research, or by enhancing a product or systems features to meet customers needs, you will have every opportunity to shape the business. You will also be exposed to a myriad of Trade and Cash Management products through various marketing campaigns and joint visits with our relationship managers. Job Purpose To provide product innovation, policies and support structuring facilities to assist sales and coverage team to grow the Trade franchise in India. Key Accountabilities Conceptualise, plan and execute rollout of new product variants, service and enhancements in the Bank s Trade Finance offerings Needs to understand the operating model, nuances, processes and marketland scape for DF is mandatory . Work with Sales / CM to identify opportunities in Traditional and Structured Solution and provide end to end solution. Identify opportunities in industry segments and create specific product proposition Monitor and remain accountable for achievements of product revenues against targets Preparation and finalization of legal documents for transaction specific & generic structured trade solutions Provide guidance on policy/procedure, regulatory compliance, and operations/system-related issues and strengthen risk management. Create, Maintain and Disseminate suitable Business Analytics Job Duties & responsibilities Play an active role in development of the Trade product portfolio in line with Group guidelines and budgets. Conceptualise and create/enhance new product and services that will add to or grow existing revenue streams Innovate/Structure customised solutions to meet specific customer requirements and improve transaction yields. Identify industry segments with specific requirements and create value propositions to target opportunities presented Identify cross border opportunities within and outside the Group and means to capture these flows Post implementation review of new roll-outs, and initiate action where necessary Maintain close liaison and seek assistance from Head Office GTS product, sales and operations teams for product development, end to end structuring and creating efficient cross border processes Engage with operations and sales to build and maintain an effective customer service model that differentiates DBS Identify system and process gaps and partner trade operations in closing these Provide guidance on regulatory compliance to IBG and Trade sales Build and maintain suitable MIS Required Experience Eye for Detail and would need to understand and structure documentation around structures. Will need direct customer and internal stakeholder communication. The trade product involved will be distributor finance. Understanding of Vendor/Supplier Finance is also required. Experience in handling or understanding trade transactions would be preferred. Education / Preferred Qualifications Post Graduate and having banking experience. Team player with good communication and negotiation skills. Core Competencies High level of thinking and execution capabilities ability to conceptualise and implement new ideas on the ground Strong communication and persuasive skills - communicate effectively (verbally and in writing/presentation) and influence stakeholders at all levels within the organization Teamwork high level of ability to work well with Trade RM s and Group functions and business and support units to achieve full co-operation and synergies. Commercial orientation ability to identify business/revenue opportunity, plan and focus on achieving budgeted Trade targets in an organized and structured manner. Technical/Market knowledge Trade product knowledge and full understanding of features, capabilities, legal compliance and tax issues. Good understanding of front and back-office processes and how these interface with client s needs. Knowledge of cross border Trade needs of customers, requirements and expectations and trends/drivers in the marketplace. Well versed with the RBI regulations governing banks as regards Trade products and the general regulatory environment in India. Technical Competencies As above. Additionally should possess sound knowledge of Local and international trade regulations, guidelines, best practices governing Trade Finance business Work Relationship Will need to work closely with Institutional Banking/ GTS RM s, Network Trade advisors and with Operations team DBS India - Culture & Behaviors DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are: Demonstrate Business Performance through PRIDE 2.0 Value Based Propositions Ensure Customer Focus by Delighting Customers & Reduce Complaints Build Pride and Passion to Protect, Maintain and Enhance DBS Reputation Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement Maintain the Highest Standards of Honesty and Integrity
Posted 1 week ago
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As the demand for Management Information Systems (MIS) professionals continues to rise in India, job seekers are presented with a plethora of opportunities in this field. MIS jobs encompass a wide range of roles, from data analysis to system administration, making it a versatile and in-demand skill set in the Indian job market.
These cities are known for their thriving IT industries and offer numerous opportunities for MIS professionals.
The salary range for MIS professionals in India varies based on experience and location. On average, entry-level MIS professionals can expect to earn between ₹3-5 lakhs per annum, while experienced professionals can earn upwards of ₹10 lakhs per annum.
A typical career path in MIS may include roles such as MIS Analyst, Data Analyst, Business Intelligence Developer, MIS Manager, and Chief Information Officer (CIO). As professionals gain experience and expertise in the field, they can progress to higher-level roles with greater responsibilities.
In addition to expertise in MIS, professionals in this field are often expected to have skills in data analysis, database management, business intelligence tools, and project management. Strong communication and problem-solving skills are also essential for success in MIS roles.
As you explore opportunities in the MIS job market in India, remember to showcase your technical skills, problem-solving abilities, and communication skills during interviews. By preparing thoroughly and presenting yourself confidently, you can land the MIS job of your dreams. Good luck!
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