0.0 - 4.0 years

0 Lacs

chennai, all india

On-site

As a Client Coordinator at our company, your role involves the following key responsibilities and qualifications: Role Overview: - You will be responsible for MIS comprehension and enhancing existing scopes volumes/new scopes. - Building rapport with point of contact and participating in conference calls will be a crucial part of your job. - Documenting historical client behavior and maintaining SLAs are important tasks that you will handle. - Ensuring client satisfaction at the delivery level and sustaining business compliance will be part of your daily responsibilities. - Professionally handling customer complaints and preserving the existing book of business are key aspects of your role. ...

Posted 1 month ago

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Client Coordinator Nittany

0.0 - 3.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Client Coordinator for the Order Processing team, you will be responsible for various tasks related to order processing and client management. Your primary responsibilities will include understanding and analyzing MIS data, identifying opportunities to enhance existing scopes or introduce new scopes, and establishing strong relationships with clients through regular communication and conference calls. You will be expected to document the historical behavior of clients, ensure compliance with service level agreements (SLAs), and prioritize client satisfaction at the delivery level. Additionally, you will play a key role in maintaining business compliance standards, professionally address...

Posted 4 months ago

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