MIS & Communication

Role Overview: As a member of our team, you will be responsible for making outbound calls to customers, clients, or leads, handling inbound calls, maintaining accurate customer records, managing data in system databases, and coordinating with team members for daily updates. Your role will also involve preparing reports, ensuring confidentiality, and accuracy in data handling. Key Responsibilities: - Make outbound calls to customers, clients, or leads as per the given data. - Handle inbound calls and provide required information or assistance. - Maintain accurate and updated customer or data records in Excel/software. - Enter, verify, and manage data in system databases or company records. - Follow communication scripts, handle queries politely, and maintain professionalism. - Coordinate with team members and reporting managers for daily updates. - Prepare basic reports and share call or data entry status at the end of the day. - Ensure confidentiality and accuracy in all data handling. Qualification Required: - Bachelor's degree in any discipline. - 1-2 years of experience in the academic sector. Skills Required: - Good communication skills (Hindi/English or regional language). - Basic computer knowledge (MS Excel, Word, data entry software). - Typing speed and accuracy. - Positive attitude, patience, and teamwork. - Ability to follow instructions and meet daily targets. Additional Details: The company provides benefits such as cell phone reimbursement, food, and Provident Fund. The work location is in person. Deadline: 10 November 2025 To apply, send your CV to hr@ssnmtrust.org with the Subject line of MIS & Communication (Ranchi). This is a full-time job opportunity.,