Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Role in BriefThe Data Integration Analyst, is responsible for implementing, maintaining, and supporting HL7 interfaces between customers, both external and internal, and Optum’s integration platforms. The Engineer will work in a team, but will have individual assignments that he/she will work on independently. Engineers are expected to work under aggressive schedules, be self-sufficient, work within established standards, and be able to work on multiple assignments simultaneously. Candidates must be willing to work in a 24/7 environment and will be on-call as needed for critical issues. Primary Responsibilities Interface Design and Development: Interface AnalysisHL7 message investigation to determine gaps or remediate issues Interface Design, Development, and Delivery - Interface planning, filtering, transformation, and routing Interface ValidationReview, verification, and monitoring to ensure delivered interface passes acceptance testing Interface Go-Live and Transition to SupportCompleting cutover events with teams / partners and executing turnover procedures for hand-off Provider EnrollmentsProvisioning and documentation of all integrations Troubleshooting and Support: Issue ResolutionTroubleshoot issues raised by alarms, support, or project managers from root cause identification to resolution Support RequestsHandle tier 2 / 3 support requests and provide timely solutions to ensure client satisfaction Enhancements / MaintenanceEnsuring stable and continuous data delivery Collaboration and Communication: Stakeholder InteractionWork closely with Clients, Project Managers, Product managers and other stakeholders to understand requirements and deliver solutions DocumentationContribute to technical documentation of specifications and processes CommunicationEffectively communicate complex concepts, both verbally and in writing, to team members and clients Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Basic Qualifications EducationBachelor’s degree in Computer Science or any engineering field Experience2+ years of experience working with HL7 data and Integration Engines or Platforms Technical AptitudeAbility to learn new technologies Skills: Proven solid analytical and problem-solving skills Required Qualifications Undergraduate degree or equivalent experience HL7 Standards knowledgeHL7 v2, v3, CDA Integration Tools knowledgeInter Systems IRIS, Infor Cloverleaf, NextGen Mirth Connect, or equivalent Cloud Technology knowledgeAzure or AWS Scripting and StructureProficiency in T-SQL and procedural scripting, XML, JSON Preferred Qualifications HL7 Standards knowledge HL7 FHIR, US Core Integration Tools knowledge Inter Systems Ensemble or IRIS, Cache Scripting and Structure knowledge Object Script, Perl, TCL, Java script US Health care Knowledge Health Information SystemsWorking knowledge Clinical Data Analysis knowledge Clinical ProcessesUnderstanding of clinical processes and vocabulary Soft Skills Analytical and CreativeHighly analytical, curious, and creative OrganizedProven solid organization skills and attention to detail OwnershipTakes ownership of responsibilities At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
