Lead Analyst, R&D Technical Writing Sgtc India

3.0 - 6.0 years

4 - 7 Lacs

Bengaluru, Karnataka, India

On-site

Self-directed initiators. People who take ownership of their work need no prompting to drive productivity, change, and outcomes. Collaborative partners.People who build andleveragecross-functional relationships bring together ideas, data, and insights to drive continuous improvement in functions. Dedicated achievers.People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations. What You Will Do Create, develop, andmaintaintechnical documentation to support critical communication products used primarily in the healthcare industry. Document backend platform that supports Stryker-Vocera splatform and clients, including workflow, messaging, and telephony solutions Document the voice and touch-screen interfaces of Stryker s proprietary wireless communication devices (the C1000Minibadge, Badge, andSmartbadge) for non-technical end-users; describe their server-side configuration for a technical audience of system administrators. XMPP, adaptors, datasets, integrations Document Vocera Edge, the new cloud-based clinical communication and collaboration (CC&C) solution for smartphones. Document the Vocera Ease application that provides hospitals with the means to communicateconveniently and securely. Tailor content to specific customer experiences: Healthcare end-users such as doctors, nurses, and patients in a hospital or clinic; system administrators; wireless engineers; telephony engineers; and other audiences. Proactively document other products and capabilities as needed. What You Need BA/ BE in technical writing, computer science, engineering, or something related with good technical bend of mind. 5+ years of experience providing multiple concurrent deliveries to varied audiences, ranging from technical professionals to end-users. Track recordof taking complex, technical information and translating it clearly and accurately for those with non-technical backgrounds Demonstrated experience with the following XML-related technologies: DITA XML framework for technical publications DITA mark-up language (ability to view, understand, and work in it) Oxygen, Eclipse, X-Metal,oranotherXML editing environment Experience working in any of the following environments is recommended: DITAcomponentcontent management systems Perforce, Jenkins, or otherengineeringsourcecontrol and build environments. Enterprise software, clinical healthcare systems, speech recognition or voice-controlled software, and HL-7 or other clinical messaging technologies Proven ability to interact proactively with developers and QA engineers, report defects, and contribute to product design and usability discussions in an Agile development environment. Superior written and verbal communication, with a keen eye for detail Experience working with engineering to help refine content and create visuals and diagrams for technical support content. Use your self-starting capabilities, curiosity, and technical skills to investigate product functionality. Effective time management anddemonstratedability to balance multiple projects in parallel. Proven communication skills to work across a dynamic, geographically dispersed team.

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