Role Overview: As a Client Relationship Manager , you will be the primary point of contact for clients, ensuring a seamless and empathetic experience from initial inquiry through continued therapy engagement. You will handle client onboarding, follow-ups, satisfaction tracking, and serve as the liaison between therapists and clients. Key Responsibilities: Serve as the first point of contact for prospective and current clients (via calls, WhatsApp, and email). Guide clients through the intake process and recommend suitable therapists based on their needs. Maintain strong, empathetic, and confidential communication with clients throughout their wellness journey. Coordinate with therapists to ensure timely follow-ups, appointment confirmations, and feedback collection. Track client satisfaction and proactively resolve any service-related concerns. Use CRM tools and appointment booking systems to update and manage client records. Assist in managing cancellations, rescheduling, and client retention initiatives. Prepare and share client engagement reports with the leadership team weekly. Required Skills: Strong interpersonal and communication skills in English and Malayalam. Empathetic, calm, and professional attitude, especially while dealing with sensitive mental health topics. Prior experience in client handling, preferably in healthcare, wellness, or customer service. Familiarity with CRMs, appointment scheduling tools, and Google Workspace. High level of discretion and understanding of client confidentiality. Preferred Qualifications: Bachelor's degree in Psychology, Social Work, Business Administration, or a related field. 1–3 years of experience in customer/client service, ideally in a healthcare or wellness setting. Bonus: Knowledge or certification in mental health first aid or basic counseling. Working Hours: Full-time 6 days/week with flexible hours depending on client appointment needs Job Type: Full-time Pay: ₹8,782.41 - ₹15,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Experience: work: 2 years (Preferred) Language: English (Preferred) Work Location: In person
FX Casting is seeking a passionate and detail-oriented Casting Researcher to support the discovery and outreach of fresh talent for upcoming films, advertisements, web series, and fashion campaigns. You’ll play a key role in sourcing the right faces, voices, and personalities to match diverse casting briefs. Key Responsibilities: Assist Casting Directors in identifying suitable talent for roles. Research and compile talent lists from social media, portfolios, modeling platforms, and agencies. Reach out to potential talents and maintain organized databases. Coordinate auditions and maintain detailed casting records. Track trends and emerging artists across digital platforms (Instagram, YouTube, TikTok, etc.). Liaise with agents, managers, and talent to schedule castings or callbacks. Help prepare casting decks, briefs, and pitch presentations. Keep documentation of consent forms, age verification, and NDA agreements (where applicable). Required Skills: Strong interest in media, entertainment, and talent management. Excellent research skills and attention to detail. Familiarity with social media platforms and influencer networks. Strong communication (spoken & written) and organizational abilities. Ability to multitask and meet deadlines under pressure. Qualifications: Bachelor's degree in Media, Film, Communications, Fashion, or related fields (preferred). Previous experience in casting, production, or talent scouting is a plus. Proficiency in Google Workspace / Microsoft Office. Job Types: Full-time, Fresher, Internship Contract length: 6 months Pay: ₹8,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Ability to commute/relocate: Panampilly Nagar, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Location: Panampilly Nagar, Kochi, Kerala (Required) Work Location: In person
Job Description: We are seeking a creative and detail-oriented Graphic Designer & Video Editor to join our content and marketing team. The ideal candidate should be skilled in visual storytelling, branding, and multimedia content creation. You will be responsible for designing visual assets, editing videos, and maintaining brand consistency across all platforms. Key Responsibilities: Graphic Design: Create designs for social media posts, brochures, banners, logos, and presentations. Design marketing collaterals in line with brand identity. Prepare product packaging and mockups. Work with the marketing team to produce campaign visuals. Video Editing: Edit raw footage into engaging, high-quality videos (Reels, YouTube, Event Videos, Ads). Add transitions, sound effects, subtitles, and animation/motion graphics. Optimize videos for various platforms (Instagram, YouTube, websites). Organize and maintain video libraries. Creative Collaboration: Brainstorm concepts with the content and strategy team. Contribute creative ideas for brand visuals and ad campaigns. Follow creative briefs while meeting deadlines and quality standards. Required Skills: Proficient in Adobe Photoshop, Illustrator, Premiere Pro, After Effects Knowledge of Canva, Figma , or other design tools is a plus Basic understanding of typography, color theory, layout principles Video storytelling and reel editing experience Familiar with social media platforms and current design trends Excellent time management and attention to detail Preferred Qualifications: Degree/Diploma in Graphic Design, Multimedia, Fine Arts, or related field Prior agency or production house experience is a bonus Motion graphic skills or 3D design knowledge is an added advantage Job Types: Full-time, Fresher, Internship Contract length: 5 months Pay: ₹8,000.00 - ₹11,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Kadavanthara, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person