235 Mim Jobs - Page 9

About Birlasoft: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. 1. About the Job – We are looking for a Service Desk Engineer to provide technical assistance to our clients 2. Job Title – Service Desk Analyst 3. Location: Mumbai 4. Key Responsibilities Excellent Communication Skill. Strong Experience & background in Global Service Desk. Strong experience & Knowledge of ITIL Process. Strong experience & Knowledge of MIM. Active Directory-O365 is Required. Job Description We are looking for a Service Desk Engineer to provide technical assistance to our clients. They will be the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Engineer handles issues from incoming tickets, calls & chats. Tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve tier 1 requests in a timely fashion. The Service Desk Engineer escalates unresolved problem/issues/requests to the proper tier 2 support/advanced resolver teams. Troubleshooting basic end user issues on various software applications, hardware (Laptop, Desktop & Printer) and network systems. Core Competencies Communication skills - Excellent oral and written communication skills Strong Computer Skills and the Ability to Troubleshoot and Diagnose Problems Experience with troubleshooting OSS and BSS tools Good Customer Service Skills Ability to communicate effectively to help customers fix their issues and feel satisfied with the experience Experience with working on ITSM tools Specific Knowledge of other required Computer Systems/Applications for different work environments. Operational Requirement Responding to queries via chat, email, or phone Resolving problems with networks and other computer systems Diagnosing system errors and other issues Following up with customers to ensure full resolution of issues Following up and coordinating with other teams/Partners to resolve customer issues. Recommending improvements and fix process gaps Remotely accessing hardware or software for clients to make changes and fix problems Coordination & follow-up with Level2, Field-Ops for ongoing queries/request Follow up on pending tickets and updates The Go-to person for directing the requester for finding a solution with the right stake holders Show more Show less

Job Details Job Description: You will be part of ACE India , in the P- Core design team driving Intel's latest CPU's in the latest process technology. In this position, you will be responsible for power delivery network design, IR Drop analysis and convergence of complex core design. Your Responsibilities Will Include But Not Limited To Responsible for power delivery network design including package/bump to device level delivery for over 5GHz Freq and low-power digital designs. Deep understanding of RV and IR Drop concepts. Load line definition Closely work with SD, Integration and Floor plan teams Qualifications You must possess a master's degree in electrical or Electronics Engineering with at least 6 or more years of experience in related field or a bachelor's degree with at least 8 years of experience. With a deep Technical Expertise On - power delivery network IR and RV analysis, MIM spread with Tools: Redhawk, RHSC Additional preferred Skills being. Technical Expertise in Static Timing Analysis is preferred. Preferred Additional Skills Experience of handle complex core design, high-speed designs Timing signoff flows/tools experience both/either Synopsys/Cadence tools Very good knowledge on Timing tools, flows and methodology Ability to handle new feature feasibility studies SD flow knowledge would be plus Familiarity with Verilog/VHDL Tcl, Perl, Python scripting Strong verbal and written communication skills Job Type Experienced Hire Shift Shift 1 (India) Primary Location: India, Bangalore Additional Locations: Business Group The Client Computing Group (CCG) is responsible for driving business strategy and product development for Intel's PC products and platforms, spanning form factors such as notebooks, desktops, 2 in 1s, all in ones. Working with our partners across the industry, we intend to deliver purposeful computing experiences that unlock people's potential - allowing each person use our products to focus, create and connect in ways that matter most to them. As the largest business unit at Intel, CCG is investing more heavily in the PC, ramping its capabilities even more aggressively, and designing the PC experience even more deliberately, including delivering a predictable cadence of leadership products. As a result, we are able to fuel innovation across Intel, providing an important source of IP and scale, as well as help the company deliver on its purpose of enriching the lives of every person on earth. Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Position of Trust N/A Work Model for this Role This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. * Job posting details (such as work model, location or time type) are subject to change. Show more Show less

Skill :Major Incident Management Experience: 8 to 10 Years Job Location : Bengalore Job Description: As a Major Incident Manager, your responsibilities will include: • Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement - Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2) - Owneing the Major incident and driving it efficently on both Bridge call and Chat. - Issuing communications during the progress of a Major Incident - Identifying appropriate timelines and targets for recovery actions, feedback and communications - Assessing and Agreeing Business Impact and Incident Severity Level. - Ensuring that appropriate internal escalation occurs - Ensuring that appropriate third party escalation occurs - Assessing the need for appropriate handover of responsibilities to maintain optimum performance of the recovery team over an extended duration - Highlighting risks and issues in actions identified during any Major Incident - Evaluating recovery actions to ensure that a recovery plan exists or is being actively produced - Suggesting workarounds and methods of speeding up the recovery of an incident - Continually reviewing engagement within the recovery and identify any additional support teams, individuals or third parties who could add value or those that can be stood down • Maintaining the Major Incident Management process - Reviewing and updating process documentation - Ensuring that key support information such as emergency contact lists is kept up to date Show more Show less

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2025 Best Managed Company, recognized five years in a row. For more information about Solenis, please visit www.solenis.com. We have an opportunity for an experienced IAM Principal Specialist Engineer to join our team Role Overview We are seeking a highly experienced and dynamic IAM Principal Specialist to join our team. The ideal candidate will possess advanced expertise in Identity and Access Management (IAM), particularly in managing Pathlock IGA, Saviynt, Microsoft Identity Manager (MIM), Azure Active Directory (Azure AD), and related cloud and hybrid IAM technologies. This role requires a strong focus on securing identities and access while ensuring seamless system integration and security administration across various platforms. What You’ll Do The SOC Senior Security Engineer is responsible for the design, engineering, implementation, advanced operation, and maintenance of the company's security solutions. This role has a strong focus in intrusion type detection and multiple network security tools to provide visibility and accurate threat analysis. Responsible for acting as an individual contributor in one or more areas of expertise in collaboration with various cross-functional project teams. Exercises advanced engineering skills and methodology. Applies long-term objectives and plans related to the company' s technical vision to daily activity. Applies innovative solutions for engineering developmental problems that are competitive with industry and company standards. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. Must be able to understand the company’s various business entities and provide sound knowledge of security techniques, latest protocols and defenses against new threats, viruses and other attacks. Must possess a thorough understanding and knowledge of the network, operating systems, network equipment and networking protocols. The position will also be responsible for analyzing and troubleshooting performance issues, maintaining documentation, and mentoring other team members Some of the things you’ll do Key Responsibilities Administer and Manage Pathlock IGA\Saviynt\Microsoft Identity Manager, Azure AD, active directory and Azure AD Connect. Secure and Optimize cloud and hybrid environments by leveraging IAM security features, enforcing robust security controls, and continuously improving access management protocols. Oversee Security Administration by managing the addition, removal, and modification of user access privileges across multiple platforms, ensuring alignment with security and compliance standards. Participate in the Recertification Process for internal audits, ensuring that access rights are reviewed regularly and that users meet the necessary security requirements. Enhance and Strengthen Security of Azure Active Directory (AAD) through proactive monitoring and continuous improvement of security configurations to mitigate risks. Administer Microsoft Azure Multi-Factor Authentication (MFA) to further protect user accounts from unauthorized access, ensuring the integrity of secure login processes. Leverage PowerShell Expertise to manage Office 365 and on-premises Active Directory environments, automating routine tasks to enhance operational efficiency and security. Provide Support for Office 365 Mobile Applications, ensuring that mobile access is secure, functional, and aligned with corporate security policies. Manage On-Premises Active Directory Users and Groups, maintaining the integrity and security of user and group roles within the enterprise environment. Perform Daily Tool Health Checks, monitoring the performance and stability of IAM tools and systems, proactively identifying issues and applying solutions to ensure optimal performance. Additional Job Description Exceptional troubleshooting and problem-solving skills required. Strong organization/project management skills. Demonstrated ability to manage multiple assignments/projects, timelines and to identify project interdependencies, resource needs, potential risks/pitfalls and mitigation plans. Recognized as an integrator and solution provider. Ability to exercise sound judgment and confidentiality in handling information and issues that arise while staying within defined policies and practices Possess solid teamwork capabilities and when needed, scales in support of unforeseen assignments and tasks through demonstration of personal initiative. Strong verbal and written communication skills. Demonstrated experience in preparing and delivering presentations that convey key concepts and outline recommendations to various levels of management. International, global experience preferred. Qualifications & Skills What you will bring into - Strong Experience in IAM Systems: Expertise in administering Pathlock IGA, Saviynt, Microsoft Identity Manager (MIM), and Azure Active Directory (Azure AD), with a deep understanding of the IAM lifecycle. Cloud and Hybrid IAM Security: Proven experience in securing identities and access across cloud and hybrid environments using IAM security features such as identity federation, conditional access, and privileged access management. Advanced PowerShell Skills: Strong proficiency in PowerShell scripting for managing Office 365 and on-premises Active Directory, automating administrative tasks for efficiency. Multi-Factor Authentication: Experience in administering Microsoft Azure MFA to enhance the security of user access to applications and systems. Office 365 & Mobile Application Support: Expertise in Office 365 environments and securing mobile applications for enterprise use. On-Premises AD Management: Hands-on experience managing on-premises Active Directory, including user and group administration, security group management, and access control policies. Security-First Mindset: A proactive approach to identifying and addressing security vulnerabilities within IAM systems, ensuring the protection of critical business assets. Minimum Qualification A university degree in Computer Science Engineering Information Security, or a related field is highly desirable 10+ years of experience in Products like MIM/FIM/Pathlock IGA/Saviynt, Azure Active Directory, Active Directory and PowerShell, Single Sign on. Certification in IAM-related technologies (e.g., Microsoft Certified: Azure Security Engineer, Certified Identity Management Professional (CIMP)) Some benefits of working with us - Competitive health + wellness benefit plan Gym or fitness center on site, free for Solenis employees/access to external gym membership Free parking on site Staff hangout spaces Opportunity to do charity work once a year Continuous professional development with many opportunities for growth Access to a wide variety of internal and external training courses on our learning system Access to self-paced language training on our learning system (free) No-meeting Fridays Competitive Salary and bonuses Relocation assistance available Company car, phone, relocation etc Hybrid work arrangement eg. 3 days in office We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you. Come grow your career with us !! At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team. Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. IAM Specialist – Identity Today’s world is fueled by vast amounts of information, which means that data is even more valuable than ever before. Protecting data and information systems is central to doing business, and therefore everyone in EY Information Security has an important role to play. Join a global team of almost 900 people who collaborate to support the business of EY by protecting EY and client information assets! Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond when things go wrong. Together, the efforts of our dedicated team help to protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology service solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through secure solutions and information systems. The opportunity Identity and Access Management (IAM) organization, a part of Information Security which, enables over 330,000 individuals across 140+ countries to access systems and information securely. As a member of the Identity and Access Management (IAM) team this position will contribute towards execution of an IAM roadmap that meets security requirements, including but not limited to security for, a complex Active Directory (AD) environment, hybrid cloud deployment, mobile computing, policy driven security, SSO, identity lifecycle management, and federation focusing on multiple protocols. We offer opportunities to develop new skills and progress your career receiving support, coaching and feedback from colleagues around the world. This role will give you an opportunity to work with some of the best talent in the industry! Your Key Responsibilities IAM Identity Specialist is responsible to maintain and operate EY's Global Account Provisioning platforms in an efficient, secure manner. Responsibilities include, but not limited to, providing L3 support services for technologies including SailPoint IIQ, Microsoft Identity Management (MIM), Hitachi Self Service Password Reset (SSPR), Imanami Group ID, and other supporting technologies. Monitoring the health and maintaining infrastructure that are on both Linux and Windows servers Monitoring jobs/tasks to ensure it has completed successfully. Take corrective action for failures Responding to incidents generated by monitoring alerts within defined SLA, and emails that have been raised Partner and collaborate with global HR team for any changes and data driven issues. Work closely with implementation and engineering for BAU issues, also raise items as needed to vendors. Contribute to projects with a focus on ensuring production readiness. Validating that infrastructure services are not interrupted after systems or configuration changes Work on Service Now tickets which are raised from L2 teams. Ensure processes and procedures are followed. Maintain Service accounts and Certificates also make them complaint by resetting and renewing regularly as standards. Collaborate with Service Management team to ensure operational deliverables like service documentation, knowledge materials, monitoring requirements and support structures are in place and updated as appropriate Work with Change Management team to ensure product changes are appropriately communicated, documented and approved. Periodically review and update global process documentation and knowledge materials Communicate updates regarding supported projects, initiatives, developments and status to Identity Operations team and Leadership Collaborate with Global Information Security and Security Operations to ensure supported services align with Code of Connection and any external security audits. Skills And Attributes For Success Candidate should have solid understanding of IAM with expertise in SailPoint IIQ, Microsoft Identity Management (MIM) and Azure AD Connect (AADC). Experience in all SailPoint IdentityIQ features like LCM, Reporting/Analytics and Certifications. Exposure in Java is a added advantage. Detailed knowledge on the functioning of the MIM sync engine and different types of Connectors, Precedence, Run profiles, etc Hands on experience in Azure AD Connect and Azure AD Experience in Hitachi SSPR is an added advantage. Good understanding of the project management principles and practices Experience with Database (MSSQL, MySQL) Experience with Application Server such as Tomcat and Web Logic. Experience in scripting mainly PowerShell and Beanshell Maximize analytical and problem-solving skills to understand customer requirements to develop solutions to satisfy various business requirements. Partner with other global support teams to address issues while collaborating with colleagues in other regions and countries. Flexibility to work in a 24*7 support structure. To qualify for the role, you must have Degree in Computer Science or related field or equivalent work experience Experience: Minimum of 5 years’ experience in Information Systems in a related role, with tangible, relevant, and demonstrated operation experience with Identity Management Solutions Ideally, you’ll also have Preferred certifications: ITIL Foundation Certification, SailPoint IdentityIQ What We Look For The ideal candidate will utilize their knowledge and expertise to help facilitate changes for products throughout different environments that currently exist or will be deployed. The focus will be on following standards, policy, process and documentation, drawing on team-building abilities and understanding of current infrastructure requirements. Having a keen ability to empathize and comprehend cultural differences will help smooth the way towards building an effective global organization. They will also rely on relationships with Global Information Security and Security Operations to ensure security compliance is maintained to protect the EY Brand. What We Offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. IAM Specialist – Identity Today’s world is fueled by vast amounts of information, which means that data is even more valuable than ever before. Protecting data and information systems is central to doing business, and therefore everyone in EY Information Security has an important role to play. Join a global team of almost 900 people who collaborate to support the business of EY by protecting EY and client information assets! Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond when things go wrong. Together, the efforts of our dedicated team help to protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology service solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through secure solutions and information systems. The opportunity Identity and Access Management (IAM) organization, a part of Information Security which, enables over 330,000 individuals across 140+ countries to access systems and information securely. As a member of the Identity and Access Management (IAM) team this position will contribute towards execution of an IAM roadmap that meets security requirements, including but not limited to security for, a complex Active Directory (AD) environment, hybrid cloud deployment, mobile computing, policy driven security, SSO, identity lifecycle management, and federation focusing on multiple protocols. We offer opportunities to develop new skills and progress your career receiving support, coaching and feedback from colleagues around the world. This role will give you an opportunity to work with some of the best talent in the industry! Your Key Responsibilities IAM Identity Specialist is responsible to maintain and operate EY's Global Account Provisioning platforms in an efficient, secure manner. Responsibilities include, but not limited to, providing L3 support services for technologies including SailPoint IIQ, Microsoft Identity Management (MIM), Hitachi Self Service Password Reset (SSPR), Imanami Group ID, and other supporting technologies. Monitoring the health and maintaining infrastructure that are on both Linux and Windows servers Monitoring jobs/tasks to ensure it has completed successfully. Take corrective action for failures Responding to incidents generated by monitoring alerts within defined SLA, and emails that have been raised Partner and collaborate with global HR team for any changes and data driven issues. Work closely with implementation and engineering for BAU issues, also raise items as needed to vendors. Contribute to projects with a focus on ensuring production readiness. Validating that infrastructure services are not interrupted after systems or configuration changes Work on Service Now tickets which are raised from L2 teams. Ensure processes and procedures are followed. Maintain Service accounts and Certificates also make them complaint by resetting and renewing regularly as standards. Collaborate with Service Management team to ensure operational deliverables like service documentation, knowledge materials, monitoring requirements and support structures are in place and updated as appropriate Work with Change Management team to ensure product changes are appropriately communicated, documented and approved. Periodically review and update global process documentation and knowledge materials Communicate updates regarding supported projects, initiatives, developments and status to Identity Operations team and Leadership Collaborate with Global Information Security and Security Operations to ensure supported services align with Code of Connection and any external security audits. Skills And Attributes For Success Candidate should have solid understanding of IAM with expertise in SailPoint IIQ, Microsoft Identity Management (MIM) and Azure AD Connect (AADC). Experience in all SailPoint IdentityIQ features like LCM, Reporting/Analytics and Certifications. Exposure in Java is a added advantage. Detailed knowledge on the functioning of the MIM sync engine and different types of Connectors, Precedence, Run profiles, etc Hands on experience in Azure AD Connect and Azure AD Experience in Hitachi SSPR is an added advantage. Good understanding of the project management principles and practices Experience with Database (MSSQL, MySQL) Experience with Application Server such as Tomcat and Web Logic. Experience in scripting mainly PowerShell and Beanshell Maximize analytical and problem-solving skills to understand customer requirements to develop solutions to satisfy various business requirements. Partner with other global support teams to address issues while collaborating with colleagues in other regions and countries. Flexibility to work in a 24*7 support structure. To qualify for the role, you must have Degree in Computer Science or related field or equivalent work experience Experience: Minimum of 5 years’ experience in Information Systems in a related role, with tangible, relevant, and demonstrated operation experience with Identity Management Solutions Ideally, you’ll also have Preferred certifications: ITIL Foundation Certification, SailPoint IdentityIQ What We Look For The ideal candidate will utilize their knowledge and expertise to help facilitate changes for products throughout different environments that currently exist or will be deployed. The focus will be on following standards, policy, process and documentation, drawing on team-building abilities and understanding of current infrastructure requirements. Having a keen ability to empathize and comprehend cultural differences will help smooth the way towards building an effective global organization. They will also rely on relationships with Global Information Security and Security Operations to ensure security compliance is maintained to protect the EY Brand. What We Offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. IAM Specialist – Identity Today’s world is fueled by vast amounts of information, which means that data is even more valuable than ever before. Protecting data and information systems is central to doing business, and therefore everyone in EY Information Security has an important role to play. Join a global team of almost 900 people who collaborate to support the business of EY by protecting EY and client information assets! Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond when things go wrong. Together, the efforts of our dedicated team help to protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology service solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through secure solutions and information systems. The opportunity Identity and Access Management (IAM) organization, a part of Information Security which, enables over 330,000 individuals across 140+ countries to access systems and information securely. As a member of the Identity and Access Management (IAM) team this position will contribute towards execution of an IAM roadmap that meets security requirements, including but not limited to security for, a complex Active Directory (AD) environment, hybrid cloud deployment, mobile computing, policy driven security, SSO, identity lifecycle management, and federation focusing on multiple protocols. We offer opportunities to develop new skills and progress your career receiving support, coaching and feedback from colleagues around the world. This role will give you an opportunity to work with some of the best talent in the industry! Your Key Responsibilities IAM Identity Specialist is responsible to maintain and operate EY's Global Account Provisioning platforms in an efficient, secure manner. Responsibilities include, but not limited to, providing L3 support services for technologies including SailPoint IIQ, Microsoft Identity Management (MIM), Hitachi Self Service Password Reset (SSPR), Imanami Group ID, and other supporting technologies. Monitoring the health and maintaining infrastructure that are on both Linux and Windows servers Monitoring jobs/tasks to ensure it has completed successfully. Take corrective action for failures Responding to incidents generated by monitoring alerts within defined SLA, and emails that have been raised Partner and collaborate with global HR team for any changes and data driven issues. Work closely with implementation and engineering for BAU issues, also raise items as needed to vendors. Contribute to projects with a focus on ensuring production readiness. Validating that infrastructure services are not interrupted after systems or configuration changes Work on Service Now tickets which are raised from L2 teams. Ensure processes and procedures are followed. Maintain Service accounts and Certificates also make them complaint by resetting and renewing regularly as standards. Collaborate with Service Management team to ensure operational deliverables like service documentation, knowledge materials, monitoring requirements and support structures are in place and updated as appropriate Work with Change Management team to ensure product changes are appropriately communicated, documented and approved. Periodically review and update global process documentation and knowledge materials Communicate updates regarding supported projects, initiatives, developments and status to Identity Operations team and Leadership Collaborate with Global Information Security and Security Operations to ensure supported services align with Code of Connection and any external security audits. Skills And Attributes For Success Candidate should have solid understanding of IAM with expertise in SailPoint IIQ, Microsoft Identity Management (MIM) and Azure AD Connect (AADC). Experience in all SailPoint IdentityIQ features like LCM, Reporting/Analytics and Certifications. Exposure in Java is a added advantage. Detailed knowledge on the functioning of the MIM sync engine and different types of Connectors, Precedence, Run profiles, etc Hands on experience in Azure AD Connect and Azure AD Experience in Hitachi SSPR is an added advantage. Good understanding of the project management principles and practices Experience with Database (MSSQL, MySQL) Experience with Application Server such as Tomcat and Web Logic. Experience in scripting mainly PowerShell and Beanshell Maximize analytical and problem-solving skills to understand customer requirements to develop solutions to satisfy various business requirements. Partner with other global support teams to address issues while collaborating with colleagues in other regions and countries. Flexibility to work in a 24*7 support structure. To qualify for the role, you must have Degree in Computer Science or related field or equivalent work experience Experience: Minimum of 5 years’ experience in Information Systems in a related role, with tangible, relevant, and demonstrated operation experience with Identity Management Solutions Ideally, you’ll also have Preferred certifications: ITIL Foundation Certification, SailPoint IdentityIQ What We Look For The ideal candidate will utilize their knowledge and expertise to help facilitate changes for products throughout different environments that currently exist or will be deployed. The focus will be on following standards, policy, process and documentation, drawing on team-building abilities and understanding of current infrastructure requirements. Having a keen ability to empathize and comprehend cultural differences will help smooth the way towards building an effective global organization. They will also rely on relationships with Global Information Security and Security Operations to ensure security compliance is maintained to protect the EY Brand. What We Offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. IAM Specialist – Identity Today’s world is fueled by vast amounts of information, which means that data is even more valuable than ever before. Protecting data and information systems is central to doing business, and therefore everyone in EY Information Security has an important role to play. Join a global team of almost 900 people who collaborate to support the business of EY by protecting EY and client information assets! Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond when things go wrong. Together, the efforts of our dedicated team help to protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology service solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through secure solutions and information systems. The opportunity Identity and Access Management (IAM) organization, a part of Information Security which, enables over 330,000 individuals across 140+ countries to access systems and information securely. As a member of the Identity and Access Management (IAM) team this position will contribute towards execution of an IAM roadmap that meets security requirements, including but not limited to security for, a complex Active Directory (AD) environment, hybrid cloud deployment, mobile computing, policy driven security, SSO, identity lifecycle management, and federation focusing on multiple protocols. We offer opportunities to develop new skills and progress your career receiving support, coaching and feedback from colleagues around the world. This role will give you an opportunity to work with some of the best talent in the industry! Your Key Responsibilities IAM Identity Specialist is responsible to maintain and operate EY's Global Account Provisioning platforms in an efficient, secure manner. Responsibilities include, but not limited to, providing L3 support services for technologies including SailPoint IIQ, Microsoft Identity Management (MIM), Hitachi Self Service Password Reset (SSPR), Imanami Group ID, and other supporting technologies. Monitoring the health and maintaining infrastructure that are on both Linux and Windows servers Monitoring jobs/tasks to ensure it has completed successfully. Take corrective action for failures Responding to incidents generated by monitoring alerts within defined SLA, and emails that have been raised Partner and collaborate with global HR team for any changes and data driven issues. Work closely with implementation and engineering for BAU issues, also raise items as needed to vendors. Contribute to projects with a focus on ensuring production readiness. Validating that infrastructure services are not interrupted after systems or configuration changes Work on Service Now tickets which are raised from L2 teams. Ensure processes and procedures are followed. Maintain Service accounts and Certificates also make them complaint by resetting and renewing regularly as standards. Collaborate with Service Management team to ensure operational deliverables like service documentation, knowledge materials, monitoring requirements and support structures are in place and updated as appropriate Work with Change Management team to ensure product changes are appropriately communicated, documented and approved. Periodically review and update global process documentation and knowledge materials Communicate updates regarding supported projects, initiatives, developments and status to Identity Operations team and Leadership Collaborate with Global Information Security and Security Operations to ensure supported services align with Code of Connection and any external security audits. Skills And Attributes For Success Candidate should have solid understanding of IAM with expertise in SailPoint IIQ, Microsoft Identity Management (MIM) and Azure AD Connect (AADC). Experience in all SailPoint IdentityIQ features like LCM, Reporting/Analytics and Certifications. Exposure in Java is a added advantage. Detailed knowledge on the functioning of the MIM sync engine and different types of Connectors, Precedence, Run profiles, etc Hands on experience in Azure AD Connect and Azure AD Experience in Hitachi SSPR is an added advantage. Good understanding of the project management principles and practices Experience with Database (MSSQL, MySQL) Experience with Application Server such as Tomcat and Web Logic. Experience in scripting mainly PowerShell and Beanshell Maximize analytical and problem-solving skills to understand customer requirements to develop solutions to satisfy various business requirements. Partner with other global support teams to address issues while collaborating with colleagues in other regions and countries. Flexibility to work in a 24*7 support structure. To qualify for the role, you must have Degree in Computer Science or related field or equivalent work experience Experience: Minimum of 5 years’ experience in Information Systems in a related role, with tangible, relevant, and demonstrated operation experience with Identity Management Solutions Ideally, you’ll also have Preferred certifications: ITIL Foundation Certification, SailPoint IdentityIQ What We Look For The ideal candidate will utilize their knowledge and expertise to help facilitate changes for products throughout different environments that currently exist or will be deployed. The focus will be on following standards, policy, process and documentation, drawing on team-building abilities and understanding of current infrastructure requirements. Having a keen ability to empathize and comprehend cultural differences will help smooth the way towards building an effective global organization. They will also rely on relationships with Global Information Security and Security Operations to ensure security compliance is maintained to protect the EY Brand. What We Offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

About This Role "Wells Fargo is seeking a Senior Systems Operations Engineer. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow." In This Role, You Will Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area Contribute in increasing system efficiencies and lowering the human intervention time on related tasks Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability Work with vendors and other technical personnel for problem resolution Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability Required Qualifications: 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Incident Management - Identifying potential incidents proactively, triage, document and remediate incidents to recover application and batches to meet agreed SLA's with business partners. Problem Management - Identify, document, co-ordinate with relevant stakeholders to remediate recurring incidents. Oversee and ensure nightly batch completes within agreed business SLA's. Fixing the production issues to have zero business impact, and ensuring that the SLAs are being met. Following documented escalation procedures. Performing application health checks and ensuring that all applications are green before the start of business. Documenting known production incidents into knowledge base. Release co-ordination with stakeholders to ensure smooth deployment into production. Participate in BCP/DR activity to ensure BCP readiness of production environment. Ensuring all the applications and systems are up and running fine for customers. Handling all production support escalations and MIM (Major Incident Management) calls during India day hours and resolving the issue with minimum TTR. Guiding your own and partner teams during MIM call. Doing trend analysis and taking proactive measures for frequently occurring issues. Performing planned and unplanned BCP/DR activities for the application and coordinating during the event. Setting up monitoring for application, server, batch job etc. using different monitoring tools like AppDynamics, Splunk, Sitescope, APM. Troubleshooting Application and Autosys Batch job issues. Game Plan review and Coordination of CR Implementation/Execution. Build efficient and high performing team who are able to work independently on all the support activities, and plan/manage the support coverage provided. Process streamlining for Incident management, Change management, Problem management. Motivate team members and promote a strong sense of support, ownership and urgency Facilitate communications within the team and facilitate knowledge sharing amongst the team and other personnel. Drive automation to reduce the manual efforts performed by the team. Excellent verbal and written communication skills and ability to communicate with US partners directly. Ability to build relationships, trust and credibility from the outset, with a strong focus on effective customer service. Initiate, facilitate and coordinate bridge line activities as needed during critical production issues Good problem solving and analytical skills Participating in applications/systems upgrade testing and updating the relevant documentation The flexibility to work in ad-hoc shifts when required. The ability to understand team dynamics and use interpersonal skills and personal judgment to achieve goals Proven knowledge of diagnostic and support tools used in the application support environment Experience in Systems Engineering, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bachelor/master's degree with Experience in Application Production Support background. Must have good knowledge of UNIX commands, SQL Server Queries, Job scheduler (preferably Autosys). Good understanding of ITIL concepts like - Incident, Problem and change management. Ability to communicate clearly and concisely to stakeholders. Batch Monitoring and email queue support. Monitoring tools like ITRS Geneos, Grafana, Thousand Eyes, scripting knowledge - Shell/Perl/PowerShell and/or any ETL experience is desired. Good understanding and experience on cloud support - PCF & Azure Good understanding of different monitoring tools like AppDynamics, Splunk, Sitescope, APM Shift Time 05:30 AM IST - 2:30 PM IST and 13:30 PM IST - 22:30 PM IST (We work in two shifts and there is no night shift). Posting End Date: 25 May 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-458716 Show more Show less

T3 - L2 Application Support Resources Required 4 to 5 years of IT experience with Level 2 Application Production support, ITIL Technical Skills - Unix/Linux, Unix scripting , Oracle SQL , Autosys, Excellent Communication Skills, Confidence Tools: ITRS, Autosys, Service Now, uDeploy Domain Knowledge: Banking Good to have knowledge in oracle - proc, function, view, cursors General Skillset Good coordination between various infra/TI teams OR dev partners Quick turnaround time for solving any issue Quick in escalation + handling MIM + involving ICM + sending user communications Good debugging and analytical skills Must be very good in communication L2 Production support for 24*7 support module applications Show more Show less

Job description Company Description Gubbi Civil Engineers Limited, incorporated in 1993 by Mr Sidheshwar Jamma, is a leading civil and structural repair company based in Mumbai. With over 30 years of experience, we specialize in providing high-quality solutions for structural repairs, carbon fiber wrapping, waterproofing, flooring, and external coating cum painting for industrial, commercial, residential, and other infrastructural facilities. Our team of 100+ professionals is committed to delivering diverse services while maintaining a balance between cost, quality, and safety. Role Description This is a full-time role for a Safety Officer located in Pan India. As a Safety Officer, you will be responsible for ensuring compliance with health and safety regulations, conducting occupational health assessments, investigating accidents, maintaining security protocols, and providing safety training. Qualifications Health & Safety, Occupational Health, and Security skills Accident Investigation and Safety Training skills Excellent knowledge of safety regulations and standards Strong problem-solving and decision-making abilities Ability to effectively communicate and train employees on safety protocols Attention to detail and ability to identify potential hazards Experience in the construction or engineering industry is a plus Relevant certifications such as NEBOSH or OSHA are preferred Experience:- Mim 10 to 12 Years required Location:- Bhuj Gujarat Show more Show less

Job description: Job Description Do RESPONSIBILITIES • Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs • Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved • Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. • Coordinating with the respective SMEs for speedy resolution of the Major Incident • Ensuring the Major incident is resolved within the SLAs agreed with the Customer • Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. • Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. • Ensuring that all the resolution procedures are updated in the knowledge database / Work log • Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. • Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) • Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents • Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. • Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents ͏ KEY SKILLS AND COMPETENCIES • 8-10 years exp in driving the service operations. • Min 8 year of experience in managing the IM and MIM processes • Preferably ITIL Expert, or Min two ITIL Intermediate certified professional • Strong analytical, communication, presentation and reporting skills • Good leadership, people management and operational skills • Should have exposure to ITIL practices. • Good written & verbal communication skills • Experience in helpdesk environment • Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere • Ability to work in shift and flexible schedule • Ability to motivate staff • Excellent team skills with ability to listen and contribute to discussions and meetings • Building & Maintaining Relationships • End to end ownership for customer satisfaction through levels of support • Planning and organization & working well with Virtual Team • Virtual Team Management Skills • Relationship Management for services and vendors interface ͏ ͏ ͏ Mandatory Skills: ITIL Incident Mgmt . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. Ensuring that all the resolution procedures are updated in the knowledge database / Work log Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents KEY S AND COMPETENCIES 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface Mandatory Skills: ITIL Incident Mgmt. Experience8-10 Years.

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Job Summary - A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. The Cloud Managed Services Operations team within Cloud Managed Services provides support to run the business including the following: financial management, billing and collections, practice communications, business development and sales strategy support, practice budgeting, utilization and leadership support Minimum Degree Required (BQ) *: Bachelor’s Degree Degree Preferred Required Field(s) of Study (BQ): Preferred Field(s) Of Study Minimum Year(s) of Experience (BQ) *: US Certification(s) Preferred Minimum of 3 year of experience Required Knowledge/Skills (BQ) Job Summary: The Change is responsible for overseeing changes and change delivery component, ensuring alignment with business needs, and driving continuous service improvements. This role requires strong expertise in the ITIL framework and extensive experience with ServiceNow ITSM. The ideal candidate will ensure high availability, performance, and efficiency of IT services while leveraging ITSM tools for optimization. Key Responsibilities Ensure change processes are well detailed and kept up to date and improved inline with global change process. Focus on balancing efficiency, throughput, compliance and risk control for all the changes in defined scope. Resolve dependency across teams for change planning and implementation. Drive continual service improvements, change and change practices. Excellent communication, leadership, and problem-solving abilities. Oversee change management processes to ensure minimal disruption to business operations. Collaborate with cross-functional teams, including IT, operations, and engineering, to address and resolve problems. Skilled in collaborating with cross-functional teams and stakeholders to ensure data accuracy and usability. Partner with IT Service Management (ITSM) teams to manage response processes for Priority 1 & 2 incidents (P1/P2) Perform administrative tasks across a variety of technology disciplines Focus on continuous improvement of the incident and problem management process, including inputs from and outputs to other IT processes Perform solid ticketing discipline for Incident, Change and Problem management. Escalate P1 and P2 incidents to the appropriate parties. Work with management to implement plans to improve process effectiveness and our customer experience Willing to be on-call in a rotation with other Incident Managers, to cover any major incidents off-hours, on the weekends, or for vacation coverage Perform additional responsibilities as assigned to support IT Service Management. Communicate both to technical and management teams during recovery operations. Stakeholder & Vendor Management Collaborate with business leaders to understand service needs and ensure IT alignment. Manage relationships with third-party vendors, ensuring contract compliance and performance. Act as the primary point of contact for escalations related to MIM Experience/ Skills Required Bachelor's Degree or equivalent work 3 to 5 years of or relevant work experience within IT incident management ITIL Foundations V3 or V4 Certification. Skills in managing tasks across multiple teams including vendors and managed service providers Equivalent work experience with a total of 3-5 years managing IT incidents, changes, or problems or similar roles in a global organization Proficiency in analytical tools focused on Incident, Change, and Problem management. Experience to see an incident from multiple points of view, and work with all team members on appropriate steps for interim or permanent resolution. Knowledge of IT Operations and important systems Excellent command of spoken and written English. Show more Show less

Req ID: 320327 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a System Administration Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Role Overview The NTT DATA Services Security organization is looking for talented security-oriented Systems Engineering Specialist Advisor with strong Active Directory/Azure AD/Identity skills. This role will be part of a larger dedicated security team dedicated to supporting, troubleshooting, upgrading Active Directory, Azure AD and related Identity technologies. Role Responsibilities: Active Directory designing, Architecture Solutions, Integration with platforms & Applications Develop an architecture of directory solutions for Windows, Unix, and related platforms Experience in consolidations of multiple forest and domains and demonstrated understanding on User accounts, machine accounts, GPOs Understand the requirement and create a migration plan for any services i.e. DNS, DHCP, and Certificate Services (PKI) etc. Analyzing the requirement and design a solution to fulfil the requirement with zero impact to other platforms Develop a power shell scripting with AD modules or VB .Net based on the requirements Manage Azure active directory design, Architect Solutions, Integration with platforms & Applications and AD connector to Azure Auditing the security logs and integrating with SIEM Conducting POC with multiple vendors for AD solutions and prepare detailed test cases. Create a clear recommendation document with pros and cons for senior management Vulnerability Assessment and Management related to Active Directory, DNS & Windows platforms Active Directory consolidations including application integration working with application teams Recommend security best practices to achieve stated business objectives, advises on risk assumptions for any variances granted, and provides alternatives to achieve desired end results Required Qualifications: Minimum 5 years relevant experience in Architecture and designing, solutions & Migrating Active Directory, Azure AD, Windows & End points Strong Demonstrated experience with Active Directory migration tool or equivalent and consolidation of Global Forest and Domains. Hands on experience in successful consolidation of AD Forests and Domains Must have hands-on experience working on Azure AD (Azure Active Directory) Extensive Experience working as Azure Admin for enterprise Active Directory setup and maintenance Strong experience in AD Trusts, two-way Trusts and one-way Trusts and deep knowledge of Active Directory Schemas and meta data Strong Knowledge on Azure AD Identity Management & Integration with on premise Strong knowledge of Azure Active Directory technologies, including authentication models, federation, Multifactor Authentication (MFA), conditional access policies and other relevant capabilities. Knowledge of best practices in AD/Azure Privileged access management and modern AD/Azure Secured Administration practices Strong PowerShell scripting Strong Knowledge on IAM disciplines like PIM and Privilege Administrative Accounts PAM solutions such as CyberArk Good knowledge on ADFS and Azure AD sync connectors Strong familiarity with DNS Active Directory integrated, partitions and Infoblox & DHCP systems and Migration of services from Active Directory any platform Demonstrated knowledge and experience in AD assessment in terms of OU delegation, GPOs, permission etc., Expertise in Active Directory versions 2003, 2008R2, 2012R2 & 2016, 2019 and Azure Active Directory Good knowledge and hands on experience in setting up lab based on the solution requirements Demonstrated working knowledge and hands on experience in AD disaster recovery, Replication issues and resolution using tools such as repadmin Demonstrated experience in writing and applying GPOs, especially related to domain consolidations Good Knowledge on Active Directory & windows audit logs and levels and SIEM integration Good knowledge on Networking, firewalls, including host firewalls, DNS, DHCP, DFS & Network load balancers and Secure Global Directory or Secure LDAP Good knowledge on Cryptography, certificates, PKI, symmetric, asymmetric keys, Encryption & hash algorithms Good knowledge on AD authentication protocols Kerberos, NTLM, LDAP, LDAPS & LDAP-Start TLS Good knowledge on Network log capturing & analyzing the network packet captures through the tools Wireshark, Tshark, Microsoft NM etc., Good knowledge on application integration with LDAP & Kerberos i.e. Keytab, krb5 etc., Good knowledge on AD migration tools like ADMT, Quest etc., knowledge on AD trusts, forest, domain tree structures, sites, DNS, GPOs, OU, FRS, DFSR. Good knowledge on any Identity & Access Management tools like FIM, MIM, OIM, Quest etc., Exposure to SAML, OAuth, OpenID and other security/IAM related standards Strong hands-on familiarity with host-based security solutions, Forensic & Investigation agents, and Compliance scanning and reporting, Hardening Active Directory Knowledge of single sign-on, federation, active directory/LDAP, Kerberos/NTLM authentication & integrated Windows authentication Good knowledge on Identity management and Role based access control, attribute-based access control & entitlement management Good knowledge on power shell scripting with AD modules or VB .Net and ability to write scripts based on the requirement Excellent communication skills, especially verbal and written Good documentation skills to write a design & configuration documents version controls Excellent Interpersonal skill and ability to work as part of a team Home office for remote work Ability to work some weekends and late nights performing approved changes ITIL V3 or later experience, experience in writing change request and attending Change Advisory Boards (CAB) meeting Experience with Security Controls and compliance About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less

Role Description Network & Security Engineer – Core Competencies Network Infrastructure & Operations Routing & Switching: Extensive hands-on experience with enterprise-grade routers and switches, ensuring optimal network performance. Network Health Monitoring: Conduct regular health checks on routers, switches, firewalls, load balancers, VPNs, and QoS configurations to maintain system integrity. Performance & Reliability: Monitor system performance, ensuring high availability and reliability across all network components. Resource Utilization & Capacity Planning: Analyze system resource usage trends to inform capacity planning and scalability strategies. Incident Management & Vendor Coordination Change Management & Incident Response: Adhere to established change management and Major Incident Management (MIM) policies to ensure smooth implementation of network changes and swift incident resolution. Vendor Liaison: Coordinate with vendors during planned maintenance and Priority 1 (P1) incidents to expedite issue resolution. Network Security & Threat Management Security Protocols & Devices: Proficient in configuring and managing security devices, including firewalls, antivirus systems, cryptographic tools, and Security Information and Event Management (SIEM) systems. Threat Identification & Mitigation: Over two years of experience in identifying security threats and implementing appropriate protection measures. Security Assessments: Review system changes for potential security implications and recommend necessary improvements. Protocols, Tools & Technologies Networking Protocols: In-depth knowledge of IPSEC, HSRP, BGP, OSPF, 802.11, and QoS protocols. Monitoring & Diagnostic Tools: Skilled in using ticketing systems, network monitoring tools, diagnostics, and analytics platforms to maintain network health. Security & Networking Hardware: Extensive experience with devices from Palo Alto, Fortinet, Juniper, F5, and Cloudflare. Wireless & Enterprise Networking Wireless Deployment: Expertise in deploying and managing wireless networks supporting over 500 users per site, ensuring seamless connectivity and performance. WAN Connectivity: Strong understanding of Wide Area Network (WAN) connectivity, transport types, and protocols to support enterprise operations. Technical Skills : VPN, LAN/WAN, Network Security, Routing & Switching, Threat Management, SIEM, QoS, Wireless Networking, Firewall Configuration, Vendor Coordination Skills Vpn,Lan/Wan,Network Security Show more Show less

Greetings from TCS!!!!!!! TCS Hiring for Network Architect Job Location: PAN INDIA Experience Range: 12-16 Years Job Description : Experience in Network Design, Implementation and support Responsible for creating High level Network design, Low level design, Implementation Plan, migration plan, testing plan for the new projects. Validating the existing design and provide recommendations for optimization Expertise knowledge in Cisco Products (Nexus 7K,5K.2K, Cisco 6500 switches, Cisco Wireless Controllers, Cisco Access Points and Cisco access switches 3750, 2960) Expertise knowledge in Juniper Products ( EX Series Switches and MX Series Routers) Responsible for troubleshooting and fixing Major Network issues (Priority Medium to Critical) Work collaboratively with Customer L3 team and TCS internal towers to identify and fix complex issues Participate in MIM (Major Incident Management) Calls and provide solution/ update on a timely manner Provide appropriate guidance to L1/L2 team Technical co-ordination with the OEM support in the event of any Technology assistance Update Training and Support documentation Show more Show less

Greeting from Infosys BPM Ltd, We are hiring for .Net, MIM, MuleSoft, Spring boot with AWS skills. Please walk-in for interview on 21st and 22nd May 2025 at Hyderabad locatio n Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume * ** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-213 252 Interview det ailsInterview Date: 21st and 22nd May 2025Interview Time: 10 AM till 1 PM Interview V enue:Hyderabad :: Infosy s STPInfosys STP Madhava Reddy colony, Near Wipro Circle Gachibowli Hyderabad 5 00032 Please find below Job Description for your refe rence: Work from Of fice*** Min 2 years of experience on project is ma ndate*** Job Des crip tion: .NetShould have worked on .Net development/implementation/Suppo rt projectMust have experience in .NET, ASP.NET MVC, C#, WPF, WCF, SQL Ser ver, AzureMust have experience in Web services, Web API, REST services, HTML, CSS3Understand Architecture Requirements and ensure effective Design, Development, Validation and Support a ctivities. Job D esc ription: MIMStrong knowledge of IT service management in cluding ITILResponding to a reported incident, identifying the cause, and initiating the incident managem ent process.Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvemen t processes.Ensuring Client SLAs / KPIs and Customer satisfaction expectations a re achieved.Restore a failed IT Service as quickly as possible. Job Descrip tion: MuleSoftHands on Experience in MuleSof t Development.Hands on Experience in Any point Studio, connectors, Scopes, Routers, Flows, caching, and Excep tion handling.Hands-on experience on design, build, testing, debug, deploy, manage APIs and integrations.Good hands-on experience in API Manager, Runtime Manager, Exchange, RAML and Design Center.Should have knowledge on REST-based APIs, SOAP Web Services and differ ent Protocols.knowledge on API gat eway policies.Hands-on experience for designing MUnit Test cases for the flows.Experience in API securities like OAuth, JWT & Basic authenticationHands on experience in integration testing tools like Postman, SOAPCertification in Mulesoft MCD added an advantage.Have knowledge on Gi thub, Jenkins.Should have knowledge on API Monitoring, Visualizer and Analytics J ob Description: Spri ng boot with AWSSpring Boot Framework: Strong experience in building microservice s and REST APIs.AWS Cloud Services: Hands-on experience with core AWS services such as EC2, S3, Lambda, RDS, DynamoDB, API G ateway, and IAM.Database Management: Proficiency in relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., Dyn amoDB, MongoDB).DevOps Practices: Familiarity with CI/CD pipelines, containerization (Docker), and orchestration tools (Kub ernetes or ECS).Version Control: Experience with Git and version co ntrol workflows.Testing Frameworks: Knowledge of JUnit, Mockito, or simila r testing tools.Monitoring and Logging: Experience with AWS CloudWatch, ELK Stack, o r similar tools.Security: Understanding of OAuth2, JWT, and other sec urity protocols.Agile Methodologies: Experience working in Agile/Scr um environments. RE GISTRATION PROCESS:The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID R egistration process:STEP 1: Visit: https://career .infosys.com/joblistSTEP 2: Click on "Register" and provide the required details and submit.STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX ) will be generated.STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process:This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and wr itex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5 svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to c omplete the assessment.STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top r ight corner of screen). NOTE:During registration, you'll be asked to provide th e following information:Personal Details: Name, Email Address, Mo bile Number, PAN number.Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and r eason for career change.Employment Details: Current notice period and total annual compensation (CTC) in the format 3 90000 - 4 LPA (example).Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Locatio nInterview Mode: Walk-inAttempt all questions in the SHL Assessment app.The assessment is proctored, so cho ose a quiet environment.Use a headset or Bluetooth headphones for clear communication.A passing score is required for f urther interview rounds.5 or above toggles, multi face detected, face not detected, or any malpractice wil l be considered rejectedOnce you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assess ment. Documents to Carry:Please have a note of Candidate ID & AMCAT ID along with registered Email ID.Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.Please carry 2 set of updat ed Resume/CV (Hard Copy).Please carry original ID proo f for security clearance.Please carry individual headphone/Blu etooth for the in terview. Pointers to note:Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.Original Government ID card is mu st for S ecurity Clearance. Regards,In fosys BPM Recruitment team. Show more Show less

Greeting from Infosys BPM Ltd, Exclusive Women's Walkin drive We are hiring for .Net, MIM, MuleSoft, Spring boot with AWS skills. Please walk-in for interview on 23rd May 2025 at Hyderabad location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-213252 Interview details Interview Date: 23rd May 2025 Interview Time: 10 AM till 1 PM Interview Venue: Hyderabad :: Infosys STP Infosys STP Madhava Reddy colony, Near Wipro Circle Gachibowli Hyderabad 500032 Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: .Net Should have worked on .Net development/implementation/Support project Must have experience in .NET, ASP.NET MVC, C#, WPF, WCF, SQL Server, Azure Must have experience in Web services, Web API, REST services, HTML, CSS3 Understand Architecture Requirements and ensure effective Design, Development, Validation and Support activities. Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. Job Description: MuleSoft Hands on Experience in MuleSoft Development. Hands on Experience in Any point Studio, connectors, Scopes, Routers, Flows, caching, and Exception handling. Hands-on experience on design, build, testing, debug, deploy, manage APIs and integrations. Good hands-on experience in API Manager, Runtime Manager, Exchange, RAML and Design Center. Should have knowledge on REST-based APIs, SOAP Web Services and different Protocols. knowledge on API gateway policies. Hands-on experience for designing MUnit Test cases for the flows. Experience in API securities like OAuth, JWT & Basic authentication Hands on experience in integration testing tools like Postman, SOAP Certification in Mulesoft MCD added an advantage. Have knowledge on Github, Jenkins. Should have knowledge on API Monitoring, Visualizer and Analytics Job Description: Spring boot with AWS Spring Boot Framework: Strong experience in building microservices and REST APIs. AWS Cloud Services: Hands-on experience with core AWS services such as EC2, S3, Lambda, RDS, DynamoDB, API Gateway, and IAM. Database Management: Proficiency in relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., DynamoDB, MongoDB). DevOps Practices: Familiarity with CI/CD pipelines, containerization (Docker), and orchestration tools (Kubernetes or ECS). Version Control: Experience with Git and version control workflows. Testing Frameworks: Knowledge of JUnit, Mockito, or similar testing tools. Monitoring and Logging: Experience with AWS CloudWatch, ELK Stack, or similar tools. Security: Understanding of OAuth2, JWT, and other security protocols. Agile Methodologies: Experience working in Agile/Scrum environments. REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team. Show more Show less

Description And Requirements Position Summary Support the MIM Finance organization in the area of billing, finance, accounting and reporting activities for MetLife’s Investment Management business.Specific areas of responsibility include - Financial reporting, Financial close, Treasury / Cash Management and Expense reporting. Financial Reporting: Provide analysis to support for Revenue by account and by client and US GAAP/ IFRS Monthly / Quarterly Financial Close: oReview daily bank statement oReview wires to move funds between MIM accounts oDownload the monthly bank statements identified accounts. Identify the monthly bank fees and interest debits and credits and prepare monthly journal entries for Finance review. oDuring monthly/quarterly close, download actual general ledger balances using HFM, format and send to Whippany to review. oDistribution of Expense Projection Reports to Regions oCreate Individual file for ASIA/EMEA/LATAM/Mr B and Alico oSend emails based on distribution list (updated monthly if necessary) to regions. oVerify that all AUM is present in Revport prior to running accruals oRun monthly accrual for Privates, Private ABS, Resi WL, non-LCP High Yield and Index oUpload the RE Equity & LP Funds monthly accrual template; run the monthly accrual. oRun the “Accrual compare report” to do a comparison of the current month’s accrual to the prior month. oDownload the monthly transaction report out of Revport. oMonitor bank statement for cash payments; apply payments against invoices in Revport oPrepare month-end open invoices by client report oPerform FX trades for non-USD wires in FXCM oPerform monthly bank reconciliations for MIML GBP, MIML Euro and MIML USD accounts oReconcile month end cash balances in Cadency using bank recs as support oLiaise with CashRecUnit to resolve open items oMonitor bank statement and identify cash receipts; facilitate processing in PeopleSoft oCreate dynamic reports from monthly GA detail of expense, AUM, basis points (bps) oReports by segment, expense type and asset sector with comparisons to actuals, projection and plan oCreate invoice for billing to counties oCreate journal entries and to PeopleSoft oExpense team approve journal entries oSummary for billing by revenue and AUM by legal entity rollup, by region, profit Knowledge, Skills And Abilities Education Chartered Accountant Graduate in Accounting / Commerce / Business Administration Experience Professional from the Operations with at least 6+ years working experience. Four years and above experience in financial services accounting/reporting preferred. Understanding of accounting and Insurance Industry products is a mandate. Knowledge and skills (general and technical) Exposure to Various Reconciliations type Basic Understanding of Insurance Products Intercompany Settlements/ Reconciliation GAAP and IFRS Basic & Advance MS Excel (Vlookup, Pivot Table, Sumifs, basic VBA coding etc.) Monthly Accruals Booking and Clearing Skills - Customer Service Skills - Problem Solving/Analytical Ability Judgement & Decision Making Skills - Handle Multiple Tasks/Time Management Strong communication & analytical skills required. Skills - Spoken English Experience in Investments accounting experience a plus. IT Background (MS Office) Performance Management Skills Other Requirements (licenses, Certifications, Specialized Training – If Required) Candidate should be well versed with accounting packages. Knowledge of People Soft, Hyperion, Revport and Elecktra etc. will be an advantage. Knowledge of Lean Principles and its application in the process is preferred. Working Relationships Internal Contacts (And purpose of relationship): Associate accountants for monitoring performance, escalation handling, clarifying concerns, and providing feedback and support Unit Manager/ Manager and AVP/VP for the purpose of settling issues left unresolved by self and monthly evaluation of performance Other AM/ TLs for seeking cooperation and best practice sharing Subject Matter Expert for work thread related issues and escalated transactions QCA for the purpose of feedback and audit Trainers for the purpose of Pre-process and Process training Coordination with other teams within GOSC External Contacts (And purpose of relationship) – If Applicable SME / Trainers at the client end for training. Liaise with stateside team for production related requirements. Reporting and performance review connect with Stakeholders Client’s various lines of businesses for follow-up work for closure of open unreconciled accounting items. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

About This Role "Wells Fargo is seeking a Systems Operations Engineer. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In This Role, You Will Participate in complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services Identify opportunity for process improvements within technical support strategies and plans Review and analyze technical queries to extract data, create standard databases, or perform limited programming to fine tune systems supporting low to medium risk technical deliverables Present recommendations for resolving complex technical queries Exercise some independent judgment to analyze performance trends and recommend process improvements while developing understanding of technical process controls or standards Work as an internal consultant regarding use of tools and processes Provide information related to supported system area to functional colleagues, internal partners and stakeholders, including internal customers Required Qualifications: 2+ years of Systems Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Bachelor/Master's degree with Experience in Application Production Support background. Job Expectations: Incident Management - Identifying potential incidents proactively, triage, document and remediate incidents to recover application and batches to meet agreed SLA's with business partners. Problem Management - Identify, document, co-ordinate with relevant stakeholders to remediate recurring incidents. Oversee and ensure nightly batch completes within agreed business SLA's. Fixing the production issues to have zero business impact, and ensuring that the SLAs are being met. Following documented escalation procedures. Performing application health checks and ensuring that all applications are green before the start of business. Documenting known production incidents into knowledge base. Release co-ordination with stakeholders to ensure smooth deployment into production. Participate in BCP/DR activity to ensure BCP readiness of production environment. Ensuring all the applications and systems are up and running fine for customers. Handling all production support escalations and MIM (Major Incident Management) calls during India day hours and resolving the issue with minimum TTR. Guiding your own and partner teams during MIM call. Doing trend analysis and taking proactive measures for frequently occurring issues. Performing planned and unplanned BCP/DR activities for the application and coordinating during the event. Setting up monitoring for application, server, batch job etc. using different monitoring tools like AppDynamics, Splunk, SiteScope, APM. Troubleshooting Application and Autosys Batch job issues. Game Plan review and Coordination of CR Implementation/Execution. Build efficient and high performing team who can work independently on all the support activities, and plan/manage the support coverage provided. Process streamlining for Incident management, Change management, Problem management. Motivate team members and promote a strong sense of support, ownership, and urgency Facilitate communications within the team and facilitate knowledge sharing amongst the team and other personnel. Drive automation to reduce the manual efforts performed by the team. Excellent verbal and written communication skills and ability to communicate with US partners directly. Ability to build relationships, trust, and credibility from the outset, with a strong focus on effective customer service. Initiate, facilitate and coordinate bridge line activities as needed during critical production issues Good problem solving and analytical skills Participating in applications/systems upgrade testing and updating the relevant documentation The flexibility to work in ad-hoc shifts when required. The ability to understand team dynamics and use interpersonal skills and personal judgment to achieve goals Proven knowledge of diagnostic and support tools used in the application support environment Experience in Systems Engineering, or equivalent demonstrated through one or a combination of the following: work experience, training, education Bachelor/master's degree with Experience in Application Production Support background. Must have good knowledge of UNIX commands, Job scheduler (preferably Autosys), DB Technologies like Oracle, SSIS, SQL Server Knowledge on ETL Tools like Teradata/Informatica and other ETL tools will be an added advantage. Good understanding of ITIL concepts like - Incident, Problem and change management. Ability to communicate clearly and concisely to stakeholders. Monitoring tools like ITRS Geneos, Grafana, Thousand Eyes, scripting knowledge - Shell/Perl/PowerShell and/or any ETL experience is desired. Good understanding and experience on cloud support - PCF & Azure Good understanding of different monitoring tools like AppDynamics, Splunk, SiteScope, APM Shift Time 06:30 AM IST - 3:30 PM IST and 13:30 PM IST - 22:30 PM IST (We work in two shifts and there is no night shift). Posting End Date: 22 May 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-458708 Show more Show less

Deep understanding of network protocols: SDWAN, SDLAN, TCP/IP, MPLS, BGP, OSPF, WLC, WAP, VLANs, Spanning Tree Protocol Experience working on Data center architecture (ACI, Spine & leaf, flat v/s hierarchical) SDWAN – Viptela, Silver peak, Versa, Aryaka Monitoring and Ticketing tools - SolarWinds, Cisco Prime, Cisco DNAC, BMC, Jira, Service Now Understanding of network Load balancers F5, NetScaler, VMware AVI etc. Working knowledge on DNS/DHCP/IPAM, Cloud Proxy. Monitor network performance metrics like bandwidth utilization, latency, and packet loss to identify potential issues and proactively address them A day in the life of an Infoscion: As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. Resolving incident & problem on network technology mainly Routing / Switching / Wireless, SDWAN, SD LAN, DC Network. Ensuring the resolution within the SLA Resolving P1 & MIM on fast track Work with networking OEM for resolution and permanent Fix Work on capacity management and Change management as per best practice Knowledge of basic troubleshooting skills in network Working closely with inter domain team to resolve tickets and meet the SLA. Manage escalations, be a trusted advisor for the customer and work closely with customers in resolving customer query and action Running the service operations in close cooperation with other IT process owners and service owners. Prepare reports as per business requirements Ensure the tickets are close with in SLA and bring efficiency in addressing Customer focus, Problem solving, Decision quality, Business acumen, dealing with ambiguity Peer relationship, team building, effective communicator, Integrity, collaborate Excellent interpersonal and communications skills. Able to construct effective communications in writing Industry leading OEM vendor certification at professional / expert level Effective customer facing skills Show more Show less

Incident Management Analyst1 Key Responsibilities Own and manage the end-to-end incident lifecycle, including logging, categorization, prioritization, and resolution tracking. Lead and coordinate Major Incident (P1/P2) calls, engaging cross-functional technical teams to restore service as quickly as possible. Provide timely and accurate communication to internal stakeholders, management, and customers during incidents. Drive root cause analysis (RCA) post-resolution and ensure timely closure of follow-up actions. Maintain documentation for incident response processes, escalation paths, and communication templates. Work closely with Problem Management and Change Management teams to minimize repeat incidents. Monitor trends and key metrics to identify areas for improvement in incident handling. Ensure adherence to SLAs, KPIs, and compliance requirements. Provide incident reporting and analytics to management and stakeholders. Conduct regular incident reviews, including post-mortems and continuous improvement activities. Required Skills & Experience 4+ years of experience in IT Incident Management, with a focus on Major Incident Management (MIM). Strong understanding of ITIL processes, especially Incident, Problem, and Change Management. Proven experience coordinating P1/P2 incident calls and acting as the single point of contact during major incidents. Excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical stakeholders. Strong troubleshooting skills and the ability to quickly grasp complex systems and dependencies. Experience using ITSM tools (e.g., ServiceNow, BMC Remedy, Jira Service Management). Ability to remain calm and effective under pressure. Experience working in 24x7 environments is preferred. Preferred Qualifications ITIL v3/v4 Foundation or Intermediate certification. Experience in managing incidents across cloud, network, application, and security platforms. Familiarity with monitoring and alerting tools (e.g., Splunk, Datadog, LogicMonitor, SolarWinds). Work Environment May require working in rotational shifts or on-call support during critical events. Ability to work in a fast-paced, global IT operations environment. Show more Show less

Incident Management Analyst1 Key Responsibilities Own and manage the end-to-end incident lifecycle, including logging, categorization, prioritization, and resolution tracking. Lead and coordinate Major Incident (P1/P2) calls, engaging cross-functional technical teams to restore service as quickly as possible. Provide timely and accurate communication to internal stakeholders, management, and customers during incidents. Drive root cause analysis (RCA) post-resolution and ensure timely closure of follow-up actions. Maintain documentation for incident response processes, escalation paths, and communication templates. Work closely with Problem Management and Change Management teams to minimize repeat incidents. Monitor trends and key metrics to identify areas for improvement in incident handling. Ensure adherence to SLAs, KPIs, and compliance requirements. Provide incident reporting and analytics to management and stakeholders. Conduct regular incident reviews, including post-mortems and continuous improvement activities. Required Skills & Experience 4+ years of experience in IT Incident Management, with a focus on Major Incident Management (MIM). Strong understanding of ITIL processes, especially Incident, Problem, and Change Management. Proven experience coordinating P1/P2 incident calls and acting as the single point of contact during major incidents. Excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical stakeholders. Strong troubleshooting skills and the ability to quickly grasp complex systems and dependencies. Experience using ITSM tools (e.g., ServiceNow, BMC Remedy, Jira Service Management). Ability to remain calm and effective under pressure. Experience working in 24x7 environments is preferred. Preferred Qualifications ITIL v3/v4 Foundation or Intermediate certification. Experience in managing incidents across cloud, network, application, and security platforms. Familiarity with monitoring and alerting tools (e.g., Splunk, Datadog, LogicMonitor, SolarWinds). Work Environment May require working in rotational shifts or on-call support during critical events. Ability to work in a fast-paced, global IT operations environment. Show more Show less

Greeting from Infosys BPM Ltd, We are hiring for MIM, MuleSoft, Content and Technical writer, Walkme, ETL Testing + Python skills. Please walk-in for interview on 16th May 2025 at Bangalore location. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-210491 Interview details Interview Date: 16th May 2025 Interview Time: 10 AM till 1 PM Interview Venue: Bangalore :: Infosys JP Nagar Infosys BPM Limited, #785,Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,Sarakki,1st Phase JP Nagar, Bengaluru, Karnataka560078, Landmark: Near Sindhoor Convention Centre Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. Job Description: MuleSoft Hands on Experience in MuleSoft Development. Hands on Experience in Any point Studio, connectors, Scopes, Routers, Flows, caching, and Exception handling. Hands-on experience on design, build, testing, debug, deploy, manage APIs and integrations. Good hands-on experience in API Manager, Runtime Manager, Exchange, RAML and Design Center. Should have knowledge on REST-based APIs, SOAP Web Services and different Protocols. knowledge on API gateway policies. Hands-on experience for designing MUnit Test cases for the flows. Experience in API securities like OAuth, JWT & Basic authentication Hands on experience in integration testing tools like Postman, SOAP Certification in Mulesoft MCD added an advantage. Have knowledge on Github, Jenkins. Should have knowledge on API Monitoring, Visualizer and Analytics Job Description: Content and Technical writer Develop high-quality technical documents, including user manuals, guides, and release notes. Collaborate with cross-functional teams to gather requirements and create accurate documentation. Conduct functional testing and manual testing to ensure compliance with FDA regulations. Ensure adherence to ISO standards and maintain a clean, organized document management system. Strong understanding of Infra domain Technical writer that can convert complex technical concepts into easy to consume documents for the targeted audience. In addition, will also be a mentor to the team with technical writing. Job Description: ETL Testing + Python Experience in Data Migration Testing (ETL Testing), Manual & Automation with Python Programming. Strong on writing complex SQLs for data migration validations. Work experience with Agile Scrum Methodology Functional Testing- UI Test Automation using Selenium, Java Financial domain experience Good to have AWS knowledge REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.