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0 years
6 - 10 Lacs
Noida
On-site
Req ID: 327537 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ITIL Operations Analysis Senior Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Acts as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents and engage additional support groups. Assesses the impact and urgency of incidents through collaboration with the User, Service Desk, Resolver Group Analysts, and/or Incident Managers. Assists with assembling the tech resources necessary to achieve the resolution of Major Incidents. Responsible for major incident bridge call facilitation that includes identifying a technical lead and holding technical resolver teams accountable for status updates of service restoration activities. Develops and delivers executive major incident management communications to clients and NTT leadership (based on required content and frequency as determined by account). Escalates Major Incidents to relevant resolver groups, resolver group managers, senior managers, directors and IT executives, and Service Managers. Provides incident documentation to appropriate service management teams. Ensures effective communications and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. Collaborates with service management and account team resources to ensure consistency of delivery, adherence to standard practices, and continuous improvement. Provides point of contact for MIM process related questions or issues and facilitates MIM process related meetings.- ITIL Foundation Certification- Excellent Communication Skills- Previous Incident Management experience- Critical/Major Incident Management experience is considered a plus. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Posted 1 month ago
2.0 - 4.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Greeting from Infosys BPM Ltd, We are hiring for L1 Support (Windows Desktop Support) - Voice, Content and Technical writer, Walkme, MIM skills. Please walk-in for interview on 10th June 2025 at Bangalore location. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-215150 Interview details Interview Date: 10th June 2025 Interview Time: 10 AM till 1 PM Interview Venue: Bangalore :: Infosys JP Nagar Infosys BPM Limited, #785,Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,Sarakki,1st Phase JP Nagar, Bengaluru, Karnataka560078, Landmark: Near Sindhoor Convention Centre Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: L1 Support (Windows Desktop Support) Voice Experience in a technical support role, preferably with Windows environments. Strong understanding of Windows operating systems, including troubleshooting common issues. Excellent communication and interpersonal skills, with the ability to explain technical concepts in a user-friendly manner. Active listening skills and a genuine desire to help others. Proficient in PC troubleshooting methodologies and remote access tools. Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. Job Description: Content and Technical writer Develop high-quality technical documents, including user manuals, guides, and release notes. Collaborate with cross-functional teams to gather requirements and create accurate documentation. Conduct functional testing and manual testing to ensure compliance with FDA regulations. Ensure adherence to ISO standards and maintain a clean, organized document management system. Strong understanding of Infra domain Technical writer that can convert complex technical concepts into easy to consume documents for the targeted audience. In addition, will also be a mentor to the team with technical writing. Job Description: Walkme Design, develop, and deploy WalkMe solutions to enhance user experience and drive digital adoption. Experience in task-based documentation, training and content strategy Experience working in a multi-disciplined team with geographically distributed co-workers Working knowledge technologies such as CSS and JavaScript Project management and/or Jira experience Experience in developing in-app guidance using tools such as WalkMe, Strong experience in technical writing, instructional video or guided learning experience in a software company REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.
Posted 1 month ago
2.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Greeting from Infosys BPM Ltd, We are hiring for MIM, Networking, Content and Technical writer, ITIL skills. Please walk-in for interview on 10th and 11th June 2025 at Pune location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-215162 Interview details Interview Date: 10th and 11th June 2025 Interview Time: 10 AM till 1 PM Interview Venue: Pune:: Hinjewadi Phase 1 Infosys BPM Limited, Plot No. 1, Building B1, Ground floor, Hinjewadi Rajiv Gandhi Infotech Park, Hinjewadi Phase 1, Pune, Maharashtra-411057 Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. Job Description: Networking Hands on experience in Switching & Routing is must. Network engineer is responsible for day-to-day Delivery & operation work organization network. Should manage LAN, WAN, Firewall, monitoring tools Strong understanding of routing protocols like BGP, OSPF, EIGRP. Strong understanding of various switching protocols like STP, RSTP, VLAN, HSRP, VRRP, link-aggregation. Strong understanding of various tunnel like GRE, IPSEC, NAT & ACL. Knowledge on virtual-router, routing-instances, IPSec Tunnels. Skilled in creating High-Level Design (HLD) of network diagram in Visio or draw.io Experience in firewall (Juniper, Fortinet, CISCO ASA) Knowledge on Open VPN Knowledge on monitoring tools. Job Description: Content and Technical writer Develop high-quality technical documents, including user manuals, guides, and release notes. Collaborate with cross-functional teams to gather requirements and create accurate documentation. Conduct functional testing and manual testing to ensure compliance with FDA regulations. Ensure adherence to ISO standards and maintain a clean, organized document management system. Strong understanding of Infra domain Technical writer that can convert complex technical concepts into easy to consume documents for the targeted audience. In addition, will also be a mentor to the team with technical writing. Job Description: ITIL Overseeing the incident management process and team members involved in resolving the incident. Responding to a reported service incident, identifying the cause, and initiating the incident management process. Collaborating with the incident management team to ensure that all protocols are diligently followed. Logging all incidents and their resolution to see if there are recurring malfunctions. REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team. Show more Show less
Posted 1 month ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 327537 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ITIL Operations Analysis Senior Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Acts as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents and engage additional support groups. Assesses the impact and urgency of incidents through collaboration with the User, Service Desk, Resolver Group Analysts, and/or Incident Managers. Assists with assembling the tech resources necessary to achieve the resolution of Major Incidents. Responsible for major incident bridge call facilitation that includes identifying a technical lead and holding technical resolver teams accountable for status updates of service restoration activities. Develops and delivers executive major incident management communications to clients and NTT leadership (based on required content and frequency as determined by account). Escalates Major Incidents to relevant resolver groups, resolver group managers, senior managers, directors and IT executives, and Service Managers. Provides incident documentation to appropriate service management teams. Ensures effective communications and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. Collaborates with service management and account team resources to ensure consistency of delivery, adherence to standard practices, and continuous improvement. Provides point of contact for MIM process related questions or issues and facilitates MIM process related meetings.- ITIL Foundation Certification- Excellent Communication Skills- Previous Incident Management experience- Critical/Major Incident Management experience is considered a plus. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 2 months ago
0.0 - 31.0 years
0 - 0 Lacs
Basaveshwara Nagar, Bengaluru/Bangalore
Remote
Roles and Responsibilities : - Conducting detailed profile assessment of students interested in abroad studies and accordingly guiding them to shortlist the universities where his /her chances of getting admission is high. - Assisting students with the IELTS/PTE//TOEFL Exam. - Assistance with activities to promote overseas educational institutions. Follow up with high potential leads. - Providing consistent guidance through emails, calls and solving the queries within the specified TAT - Preparing the B school/Grad School lists according to the student profile and guiding them with the application process. - Required strong Stakeholder Management Skills, interacting with consultants/domain experts/editors to provide the right set of decisions to the students. - Good in Microsoft Excel, maintenance of a built in tracker to analyse the track of students. - Must have good communication skills - Have a brief understanding about the higher education programs (MBA/MiM/Ms/MEM etc)
Posted 2 months ago
15.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Shared Technology Platform Services team is responsible for all middleware technology infrastructure administrative activities for a variety of middleware technologies. We also provide development support for hundreds of applications. This particular role is created for Automation Lead for Services Middleware infrastructure support which includes Apache Tomcat, Oracle Weblogic and Oracle HTTP Server, IBM WebSphere Application Server(primary technology) and L3 Production support and self service automation infrastructure support . Our primary function is to provide Infrastructure technology Support and implement technology automations and self-service solutions that will help application teams avoid production outages and build stable production systems. We are also assisting several applications with their cloud transition. Our services include below. Engineering/Tech Support Onboarding Reusable Tools Self-service Automation Dashboards License Management SME support along with advanced troubleshooting Design and Capacity Analysis. Initiatives that improve productivity and results in efficiencies POCs and adoption of new products Interact with SA, dba, developers and product and send requests to Architecture Role Description: WebTech L3 Automations lead (Individual contributor)who will be responsible to build Strong Self-service Automation solutions for infrastructure Support teams and Application PS teams and also develop self-service capabilities for addressing issues, requests and technical roadblocks in minimal turnaround time. This role will also enable automation mindset for team to increase over all teams productivity and efficiently End to end understanding of Weblogic,IIS,Tomcat,OHS,IBM HTTP Servers and WebSphere Application Server L3 Infrastructure and Architecture. Design and Develop self-service automation tools to standardize and automate infrastructure configurations, monitoring, application infra support activities. Technology experience on tool like Bitbucket, python scripting, CICD automation, code repository check-ins and version control . Technical support to applications on trouble shooting Environment, software and application level issues for WebSphere,weblogic,tomcat and IBM HTTP Server . Write smart programs using Unix Shell/python/ansible for reduction of manual touch points Partner with cross functional teams across Technology, Validation/QC, Production. Triaging/driving MIM calls and L3 production support for WebSphere infra structure . Building WebSphere/Tomcat/Weblogic/IIS environments, patching,VA fixes, driving production changes . Providing design inputs ,capacity analysis and architectural solution for WebSphere Application environment setups. Support Global teams across all of ICG supporting cutting edge solutions. Expertise in ITRS monitoring including dashboard setup and command setup with authorization setup through service now groups Expertise in automation with autosys ,udeploy, python .Exposure to tomcat/containerization would be an value add. Managing support services and change management using Servicenow SAAS application. Qualifications: Bachelor’s/University degree or equivalent educational qualification Technical / Functional Proficiency: Strong Automations knowledge on middleware tools Knowledge/Experience: 15-18+ years of intensive expertise in middleware products. Deep architectural, infrastructure and troubleshooting knowledge on middleware products like : IBM Websphere Application Servers , IBM HTTP Servers , Oracle HTTP Servers and WebLogic , Apache Tomcat, IIS. Hands-on on experience on WeSphere wsadmin scripting for Websphere application Servers. Ability to write automations for WebLogic and Oracle HTTP Server middleware product. Scripting expertise to self-write automation script for Tomcat and and Apache. Proficient and strong knowledge on linux/unix shell and jython, python, ansible scripting. Expertise on converting business needs and requirements into automations solutions. Design, Development and Integration of automation scripts into dashboards for self service automation feature for stakeholders and Application production support team. Expertise on jython/Jacl/python development scripting for middleware automations .Development experience on tool like Bitbucket , python scripting , CICD automation , code repository checkins and version control . Ability to build and develop CICD pipelines for middleware infrastructure configurations and deployment. Demonstrations of strong technical leadership to drive, track and deliver critical projects. Proven history of driving automations projects and delivering on time in line with organizations expectations. Experience troubleshooting WAS and IBM HTTP server related issues. Strong ability to work in a highly focused technical environment together with other motivated and driven professionals, as well as the ability to work independently. Technical Team management and strong mentorship . Must have experience in participating in the management of multiple concurrent initiatives while relying on extensive experience and judgment to plan and accomplish goals. Design and build automation tools for selfservice usages by teams and stakeholders. Windows power shell scripting and knowledge on latest DevOps tools is added advantage. Leadership Skills: Puts clients first by anticipating, understanding, and exceeding their expectations and needs Acts as a trusted partner to clients by delivering superior advise, products and services Drives innovation, competitive differentiation and speed to market by actively learning Exemplifies global leadership by embracing unique perspectives from across the organization Challenges self and colleagues to higher levels of performance by actively listening and engaging in constructive dialogue Treats people with respect and assumes the intentions of others are based on common goals and shared purpose Exhibits confidence and agility in challenging times Sets the standard for the highest integrity in every decision Has the courage to always do what’s right and the humility to learn from mistakes Sets goals and measures progress to ensure the organization is focused on ethics, execution, and results Expects self to consistently meet/exceed expectations ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Infrastructure ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting Show more Show less
Posted 2 months ago
4.0 - 9.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Dear Candidate! Greetings from TCS !!! Role: Change Management Location: Chennai Experience Range: 4 to 9 Years Job Description: Hands on experience on IT service management (Change/Incident/MIM) End -to End Management of the issue On-time Communication to Stakeholders Leading, Driving, Facilitating and Chairing all investigation activities/conference call Forming Collaborative Action Plans Matrix Management *People Management* Manage requirements and maintain requirements traceability throughout the project lifecycle Document as-is business processes, identify key issues and define target business processes On call support during weekends as per the client request Every hour we have to share the communication to all the stakeholder related to the incident Action plan has to be checked and status to be shared by ETA to the stakeholder Multi-tasking required for communication (Mail/Chat) Managerial experience applying analytical thinking and problem-solving skills TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Show more Show less
Posted 2 months ago
4.0 - 9.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Dear Candidate! Greetings from TCS !!! Role: Change Management Location: Bangalore Experience Range: 4 to 9 Years Job Description: Hands on experience on IT service management (Change/Incident/MIM) End -to End Management of the issue On-time Communication to Stakeholders Leading, Driving, Facilitating and Chairing all investigation activities/conference call Forming Collaborative Action Plans Matrix Management *People Management* Manage requirements and maintain requirements traceability throughout the project lifecycle Document as-is business processes, identify key issues and define target business processes On call support during weekends as per the client request Every hour we have to share the communication to all the stakeholder related to the incident Action plan has to be checked and status to be shared by ETA to the stakeholder Multi-tasking required for communication (Mail/Chat) Managerial experience applying analytical thinking and problem-solving skills TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Show more Show less
Posted 2 months ago
2.0 - 7.0 years
4 - 7 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Design, configure, support MIM synchronization service Implement identity lifecycle management including provisioning, de-provisioning, and self-service password reset Manage integration with Active Directory, Azure AD, Office 365, and other syst Required Candidate profile Collaborate with the security and infrastructure team for access management solutions Strong understanding of FIM/MIM synchronization, rules extension, and attribute flows Perks and benefits Perks and Benefits
Posted 2 months ago
4.0 - 9.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Dear Candidate! Greetings from TCS!!! Role: Change Management Location: walk-in-Drive Chennai 7-Jun-25 9:00 AM to 12:30 PM ( Tata Consultancy Services Ltd, ATL Building, Sipcot Information Technology Park, Navalur Post, Siruseri, Chennai – 603103) Experience Range: 4 to 9 Years Job Description: Hands on experience on IT service management (Change/Incident/MIM) End -to End Management of the issue On-time Communication to Stakeholders Manage requirements and maintain requirements traceability throughout the project lifecycle Document as-is business processes, identify key issues and define target business processes Show more Show less
Posted 2 months ago
4.0 - 9.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Dear Candidate! Greetings from TCS!!! Role: Change Management Location: walk-in-Drive Bangalore 7-Jun-25 9:00 AM to 12:30 PM ( Tata Consultancy Services, 8th Floor, Global Axis H Block, Whitefield, Bengaluru - 560066) Experience Range: 4 to 9 Years Job Description: Hands on experience on IT service management (Change/Incident/MIM) End -to End Management of the issue On-time Communication to Stakeholders Manage requirements and maintain requirements traceability throughout the project lifecycle Document as-is business processes, identify key issues and define target business processes Show more Show less
Posted 2 months ago
2.0 - 3.0 years
3 - 6 Lacs
Chennai
On-site
We are seeking an experienced Software Engineer to join our team. The ideal candidate should have 2-3 years of IT experience with Application support engineer. The successful candidate will have a strong technical background, with knowledge in Process knowledge - Level 2 Production Support, ITIL knowledge, RPA tools (AutomationAnywhere, Workfusion, BluePrism, UI Pat etc.), Ticketing Tools (ServiceNow, BMC Remedy, JIRA etc.), ITRS, Autosys, Service Now, uDeploy, Banking - Investment Banking, and knowledge of Oracle - proc, function, view, cursors. The Software Engineer will be responsible for 24x7 support in all 3 shifts, weekend/holiday support, coordinating between various infra/TI teams or dev partners, quick turnaround time for solving any issue, quick escalation and handling MIM, involving ICM, sending user communications, debugging and analytical skills, and excellent communication skills. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Posted 2 months ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Greetings from TCS !!! Saturday Walkin Drive 7th June 25. Job Title : Change Management Venue : Location - Chennai/ Bangalore. Experience required : 4 to 9 yrs. Keywords - Proficiency in organizational change management, and IT service management Excel Change management principles Methodologies and tools Must-Have . Hands on experience on IT service management (Change/Incident/MIM) End -to End Management of the issue On-time Communication to Stakeholders Leading, Driving, Facilitating and Chairing all investigation activities/conference call Forming Collaborative Action Plans Matrix Management People Management Manage requirements and maintain requirements traceability throughout the project lifecycle Document as-is business processes, identify key issues and define target business processes On call support during weekends as per the client request Every hour we have to share the communication to all the stakeholder related to the incident Action plan has to be checked and status to be shared by ETA to the stakeholder Multi-tasking required for communication (Mail/Chat) Managerial experience applying analytical thinking and problem-solving skills Ability to predict challenges and seek to proactively head-off obstacles Good-to-Have Deliver documentation to an exceptionally high standard Project plans, Status reports, document business requirements, current state analysis, User Acceptance Testing (UAT) plans, UAT scripts senior management presentations Critically evaluate technical documents functional specifications to ensure they are delivered to required standards Accuracy with numbers essential and a keen eye for detail Industry/Banking knowledge required in Tier1 Investment bank Working with project streams to integrate and coordinate change management activities into project plans Chair the CAB meeting, complete change management assessments and review the change risk and impact Evaluate and ensure business readiness Applications Valid till - 7th June 25. **Mandatory Documents- Updated CV, Adhar or Pan Card Copy, Passport Size Photo** Note- Do not apply Freshers. and EX TCSers. Thanks & Regards, Supriya Kashid. TCS HR Recruitment Team (TAG), Pune. Mail to : supriya.kashid@tcs.com Website : http://www.tcs.com Tata Consultancy Services. Show more Show less
Posted 2 months ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description 5+ years of hands-on experience with ServiceNow ITSM modules. Strong expertise in JavaScript and ServiceNow scripting. Proven experience in integrating ServiceNow with external systems and platforms. Solid understanding and real-world experience with Incident Management and Major Incident Management (MIM). Experience with Flow Designer, IntegrationHub, and ServiceNow CMDB. ITIL v3 or v4 Foundation certification (preferred). ServiceNow Certified System Administrator (CSA) required; additional certifications like CIS-ITSM are a plus. Strong analytical, troubleshooting, and communication skills. ServiceNow ITSM certification is must. Job Category: ServiceNow Developer Job Type: Full Time Job Location: Bangalore Hyderabad Mumbai Pune Exp-Level: 5 to 8 years Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * Recent Comments Show more Show less
Posted 2 months ago
2.0 - 3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
We are seeking an experienced Software Engineer to join our team. The ideal candidate should have 2-3 years of IT experience with Application support engineer. The successful candidate will have a strong technical background, with knowledge in Process knowledge - Level 2 Production Support, ITIL knowledge, RPA tools (AutomationAnywhere, Workfusion, BluePrism, UI Pat etc.), Ticketing Tools (ServiceNow, BMC Remedy, JIRA etc.), ITRS, Autosys, Service Now, uDeploy, Banking - Investment Banking, and knowledge of Oracle - proc, function, view, cursors. The Software Engineer will be responsible for 24x7 support in all 3 shifts, weekend/holiday support, coordinating between various infra/TI teams or dev partners, quick turnaround time for solving any issue, quick escalation and handling MIM, involving ICM, sending user communications, debugging and analytical skills, and excellent communication skills. Show more Show less
Posted 2 months ago
4.0 - 9.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Change Management Experience Range: 4-9 Years Location: Chennai/Bangalore Role: Hands on experience on IT service management (Change/Incident/MIM) End -to End Management of the issue On-time Communication to Stakeholders Leading, Driving, Facilitating and Chairing all investigation activities/conference call Forming Collaborative Action Plans Matrix Management People Management Manage requirements and maintain requirements traceability throughout the project lifecycle Document as-is business processes, identify key issues and define target business processes On call support during weekends as per the client request Every hour we have to share the communication to all the stakeholder related to the incident Action plan has to be checked and status to be shared by ETA to the stakeholder Multi-tasking required for communication (Mail/Chat) Show more Show less
Posted 2 months ago
3.0 - 8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Dear Candidate! Greetings from TCS!!! Role: Change Managemen Experience Range: 3 to 8 Years Location:- Tata Consultancy Services Ltd, ATL Building, Sipcot Information Technology Park, Navalur Post, Siruseri, Chennai – 603103 ( walk-in-Drive Chennai 7-Jun-25 9:00 AM to 12:30 PM) Hands on experience on IT service management (Change/Incident/MIM) End -to End Management of the issue On-time Communication to Stakeholders Leading, Driving, Facilitating and Chairing all investigation activities/conference call Forming Collaborative Action Plans Matrix Management Show more Show less
Posted 2 months ago
9.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: change Management Experience Range: 4 – 9 Years Location: chennai,Bangalore candidates should come to office for Walk in Drive(Face to face Interview) Weekend Walk-in Drive: 7-June-25 (Saturday) Timing: 9:30AM to 12:30PM Must-Have Hands on experience on IT service management (Change/Incident/MIM) End -to End Management of the issue On-time Communication to Stakeholders Leading, Driving, Facilitating and Chairing all investigation activities/conference call Forming Collaborative Action Plans Matrix Management People Management Manage requirements and maintain requirements traceability throughout the project lifecycle Document as-is business processes, identify key issues and define target business processes On call support during weekends as per the client request Every hour we have to share the communication to all the stakeholder related to the incident Action plan has to be checked and status to be shared by ETA to the stakeholder Multi-tasking required for communication (Mail/Chat) Managerial experience applying analytical thinking and problem-solving skills Good-to-Have: Deliver documentation to an exceptionally high standard Project plans, Status reports, document business requirements, current state analysis, User Acceptance Testing (UAT) plans, UAT scripts senior management presentations Critically evaluate technical documents functional specifications to ensure they are delivered to required standards Accuracy with numbers essential and a keen eye for detail Industry/Banking knowledge required in Tier1 Investment bank Working with project streams to integrate and coordinate change management activities into project plans Chair the CAB meeting, complete change management assessments and review the change risk and impact Evaluate and ensure business readiness Interested candidates pls share your cv to mailid: c.nayana@tcs.com with subject " change Management" for further Discussion Show more Show less
Posted 2 months ago
0.0 - 1.0 years
0 Lacs
Kurla, Mumbai, Maharashtra
On-site
YOUR TASKS Design & Implementation of IAM Processes: You will be involved in designing and implementing identity and access management (IAM) processes. This includes defining workflows, roles, and permissions, as well as creating automation scripts to streamline user provisioning, onboarding, and offboarding processes. Integration of new Systems into Microsoft Identity Manager: You will be responsible for integrating new systems and applications into the Microsoft Identity Manager (MIM) environment. This involves configuring connectors, mapping attributes, and ensuring seamless integration with existing identity management processes. Implementation of an end-to-end monitoring of the Identity Management landscape and processes: You will develop and implement monitoring solutions to ensure the optimal performance of the identity management landscape and processes. This includes monitoring the execution of processes, jobs, and infrastructure components to identify any issues or bottlenecks and proactively address them. Improvement & extension of current IAM Processes: You will continuously assess and improve existing IAM processes to enhance efficiency, security, and user experience. This involves identifying areas for optimization, implementing process enhancements, and staying updated with industry best practices. Managing the application & infrastructure ensuring availability, right sizing, performance, and integration into central infrastructure services: You will be responsible for managing the application and infrastructure components of the identity management system. This includes ensuring high availability, appropriate resource allocation (right sizing), optimal performance, and seamless integration with central infrastructure services. Troubleshooting technical & procedural issues. YOUR PROFILE Core Requirements: Bachelor's degree in an IT-related field of study, an apprenticeship in an IT profession, or relevant work experience Fluency in English (both verbal and written) Technical Skills A strong understanding of identity management concepts, principles, and best practices is crucial. Familiarity with the features and functionality of Microsoft Identity Manager (MIM) is essential, as it is the specific application being used. Proficiency in working with Active Directory is essential, as it is commonly integrated with identity management solutions. Knowledge of AD structure, user and group management, authentication, and authorization processes is necessary. Ability to design user access control, user lifecycle and provisioning processes is vital. Proficiency in scripting languages like PowerShell is valuable for automating identity management tasks and creating custom workflows. Experience with workflow and automation tools can also be beneficial. Solid experiences with SQL and relational Database technologies. You can understand and modify existing code. Experiences with .NET (C#) is beneficial. Professional Skills Critical thinking and data-driven problem-solving abilities. Innovative mindset with a focus on improving existing systems. Continuous learning, growth mindset, and adaptability to new technologies and techniques. Strong communication and collaboration skills in cross-functional and cross-cultural teams. Ability to energize and mobilize people around an idea, creating energy and momentum in the face of change. Passion for automation and data, and willingness to share knowledge and best practices with colleagues. Job Type: Full-time Pay: ₹2,500,000.00 - ₹3,500,000.00 per year Schedule: Day shift Education: Bachelor's (Required) Experience: Identity & access management: 6 years (Required) Power BI: 6 years (Required) PowerShell: 6 years (Required) Microsoft Azure: 6 years (Required) Active Directory: 6 years (Required) Scripting: 6 years (Required) .NET: 6 years (Required) C#: 6 years (Required) Microsoft Identity Manager: 6 years (Required) Azure DevOps plus: 6 years (Required) Node.js: 1 year (Required) Language: English (Required) Location: Kurla, Mumbai, Maharashtra (Required) Work Location: In person
Posted 2 months ago
9.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Change Management Experience Range: 4 – 9 Years (ONLY)!! Mode of Interview : Walk-in Interview Date of Interview : 7th June 25 (Saturday) Location:- Chennai - Tata Consultancy Services Ltd, ATL Building, Sipcot Information Technology Park, Navalur Post, Siruseri, Chennai – 603103 Must Have: Hands on experience on IT service management (Change/Incident/MIM) End -to End Management of the issue On-time Communication to Stakeholders Leading, Driving, Facilitating and Chairing all investigation activities/conference call Forming Collaborative Action Plans Matrix Management People Management Manage requirements and maintain requirements traceability throughout the project lifecycle Document as-is business processes, identify key issues and define target business processes On call support during weekends as per the client request Every hour we have to share the communication to all the stakeholder related to the incident Action plan has to be checked and status to be shared by ETA to the stakeholder Multi-tasking required for communication (Mail/Chat) Managerial experience applying analytical thinking and problem-solving skills Ability to predict challenges and seek to proactively head-off obstacles Good to Have: Deliver documentation to an exceptionally high standard Project plans, Status reports, document business requirements, current state analysis, User Acceptance Testing (UAT) plans, UAT scripts senior management presentations Critically evaluate technical documents functional specifications to ensure they are delivered to required standards Accuracy with numbers essential and a keen eye for detail Industry/Banking knowledge required in Tier1 Investment bank Working with project streams to integrate and coordinate change management activities into project plans Chair the CAB meeting, complete change management assessments and review the change risk and impact Evaluate and ensure business readiness Minimum Qualification: •15 years of full-time education •Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable) Show more Show less
Posted 2 months ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Join us as a Application Support Specialist at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. As an API Application Support Specialist, you will be accountable for API production support, follow-the-sun mode with focus on exceling in service we provide to our colleagues and customers, you will be providing incident and problem management across the Product Tech API services, meeting the Banks SLA for incident management, joining MIM calls and supporting 24 x 7 x 365 system. To be successful as a Application Support Specialist you should have experienced with: API Support: Working experiance/understnding of API. Working Knowledge of API, aPaaS technologies, Openshift, database and interfaces. Linux/Unix Environment Expertise: Working knowledge of Linux/Unix commands and scripting for automation and optimization. Familiarity with server configurations, log management, and shell scripting. Flexible approach and ability to work under pressure. Communication and Collaboration: Ability to communicate effectively with cross-functional teams and stakeholders. Analytical and Problem-Solving Skills: Strong analytical skills to address complex challenges & effective trouble-shooter towards production issues in Prodtech API environments. Documenting configurations, processes, and best practices for the team. A proactive approach to identifying and mitigating risks. API issues analysis: Must have understanding of Kibana log aggregator tool. System Monitoring and Maintenance. Regularly monitoring system health and ensuring platform stability. Applying patches. Knowledge on Alerting & Monitoring tools like AppD, Netcool etc. Good to have knowledge on Jenkins and Bitbucket. ITIL v3 certified. Troubleshooting and Issue Resolution: Diagnosing and resolving system, application, and performance-related issues. Providing technical support and collaborating with other IT teams to resolve issues promptly. Some Other Highly Values Skills Include Work experience in incident and problem management /business analysis is strongly desired. Good analytical investigation techniques. Own maintain and track incidents through their entire lifecycle, Strong Analytical Skills. Flexible approach and ability to work under pressure. On call support, 24*7 available when he/she is on call. Hands-on and should be able to work independently and if required guide. Good written & oral communication skills. Ability to work under own initiative and handle pressure situations. Good time management skills. Previous second line support experience. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders. Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance. Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing. Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes. Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management. Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues. Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Back to nav Share job X(Opens in new tab or window) Facebook(Opens in new tab or window) LinkedIn(Opens in new tab or window) Show more Show less
Posted 2 months ago
2.0 years
0 Lacs
Kochi, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Identity Development Engineer Today’s world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of over 950 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team helps protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through innovative, secure solutions that provide speed to market and business value. The opportunity Identity and Access Management (IAM) organization, a part of Information Security which, enables over 400,000 individuals across 140+ countries to access systems and information securely. As a member of the Identity and Access Management (IAM) team this position will contribute towards execution of an IAM roadmap that meets security requirements, including but not limited to security for, a complex Active Directory (AD) environment, hybrid cloud deployment, mobile computing, policy driven security, SSO, identity lifecycle management, and federation focusing on multiple protocols. We offer opportunities to develop new skills and progress your career receiving support, coaching and feedback from colleagues around the world. This role will give you an opportunity to work with some of the best talent in the industry! Your Key Responsibilities In this junior to mid-level role as an Identity Developer / Engineer you will aid in the delivery of solution or infrastructure services for small to large sized projects, using strong technical capabilities with exceptional hands-on experience. Success in this role requires having a well-rounded comfort level with a variety of coding languages, especially programming languages as T-SQL, SQL Store Procedures, SSIS packages. Java Enterprise, Java Script, and HTML5 to develop new and/or modify existing applications. You will perform needed evaluations with clients to fully understand user requirements and translate requirements into design specifications. Contributes to complex aspects of a project, performing coding, debugging, testing, and troubleshooting throughout the development process Resolves production and system enhancement issues Develops working relationships with peers across Development & Engineering and Architecture teams, collaborating to develop solutions Drives alignment to the relevant processes, procedures, standards, and technical design Creates or collaborates in the creation of visual mock-ups, prototypes and diagrams Skills And Attributes For Success Deep technical proficiency in designing, developing, and debugging solutions in PowerShell, T-SQL, SQL Store Procedures and C#. Solid understanding of one or more of: SQL databases, C#, PowerShell, HTML, Java, beanShell and JavaScript Strong analytical acumen and solution orientation to understand the nuances of assigned development and engineering activities across geographic regions, IT server environments or operating systems and to solution within same as well as to guide and plan appropriate solutions Proactive approach to learning about Identity and Access Management (IAM) aligned components within the Information Security (IS) infrastructure as MS SQL, T-SQL, Store Procedures, SSIS Packages, the Active Directory technical environment Single Sign-On (SSO) configuration, and Lightweight Directory Access Protocol (LDAP) Attention to detail and a security minded approach to solving problems To qualify for the role you must have BA/BS Degree in Computer Science, Engineering, IT, related field, or equivalent work experience preferred. Experience : 2 to 4 years of writing stored procedures in Microsoft SQL servers or mySQL, PowerShell and C# 1 to 3 years of related system integration support experience using Java Enterprise and/or OpenJDK, beanShell Clear understanding of DevOps/WinOps methodologies Thorough understanding of Secure Code compliance Functional knowledge of programming scripting such as JavaScript, PowerShell, Python, Bash, SQL, .NET, Java, PHP, Ruby, PERL, C#, R, etc Delivery using modern methodologies such as SAFe Agile, Iterative, SCRUM, Waterfall, etc Ideally, you’ll also have Exposure to any identity management tools like Microsoft Identity Management (MIM), Oracle OIM, Saviynt, SailPoint IdentityIQ or IdentityNow are a plus. Exposure and understanding of design techniques with JavaScript, JQuery, Knockout, AngularJS, AJAX, Multithreading, HTML, and REST/Web API Understanding and exposure in building application using container-orchestration systems like Kubernetes, and container engines like Docker and in building real-time data pipelines and streaming apps using Kafka, and RabbitMQ message broker Experience in using Information Technology Infrastructure Library (ITIL) process improvement frameworks ITIL Foundations Certification and/or Security certification Strong analytical and problem-solving ability with a customer-focused demeanor Strong interpersonal and communications skills (verbal and written) What We Look For We’re looking for someone who can collaborate globally with different regions and cultures. Problem-solves, thinks creatively and has an open mind to new insights. Focus on customer service and building positive relationships with colleagues both across teams and globally. A highly motivated, diligent, and driven individual who seeks development and improvement opportunities and deliver quality services. What We Offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
8.0 - 12.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Join Us!!! We at LTI Mindtree hiring for Project Manager Education: Bachelors/Master's Degree in Computer Science or equivalent Minimum Experience: 8-12 years Notice Period: Immediate Joiners to 30 days Location: Mumbai - Vashi Shift: Afternoon Shift ( 2.30 PM to 11 PM ) Mandatory Skills: M ust have ITIL and AMS hands on experience Nice to have Technical Skills: .B usiness understanding of Manufacturing domain Job Summary: Responsible to make sure all processes are followed properly committed as part of Cross Functional Be part of MIM to avoid any major impact to customer Responsible for the successful initiation planning design execution monitoring controlling and closure of the project Project Sub Project This includes different Project management activities namely Planning and Defining Scope Activity Planning and Sequencing Resource Planning Time Estimating Developing Schedules Cost Estimating Risk Analysis Managing Risks and Issues Conflict Management Monitoring and Reporting Progress to relevant stakeholders Establish milestones anticipates issues and monitor adherence to project scope schedules and requirements Identify risks and road blocks that may hinder a project Escalate issues when necessary Conduct SMR Senior Management Review for the projects under her and working on the discussed plan to ensure the status of the project is green Client Relationship Management Hold multiple tier governance meet with different stakeholders ie. yearly quarterly monthly and weekly Interact with clients and keep all the relevant stake holder informed for the key updates in the project presents operational dashboards and delivery schedules Act as the primary resource to the existing client base Foster and maintain client relationships by planning and conducting telephone calls and in person visits with client representatives officials or decision makers Supervise account maintenance with client stakeholders and provide possible mitigation plans for system issues Directs the subordinate managers to manage client relationships for LTIMindtrees business expansion and continuity New Application Launch Support Process Reengineering Initiatives and Projects Management Resource Management Coordinate assign appropriate client service personnel to engagements Responsible for managing the quality of LTIMindtrees functions for the client Manage the delivery quality of software project processes by conducting quality review meetings and providing guidance to make improvements to LTIMindtree software quality to better automate activities pertaining to different functions Manage project quality escalations and supervise the implementation of LTIMindtree process improvement policies Responsible for managing LTIMindtree quality audit reports and to provide guidance for tactical actions to subordinate managers and team leads to improve finished software solutions delivery Revenue Management Presales Interested candidate pls share below details with update resume at surbhi.ojha@ltimindtree.com Overall Experience - Relevant Experience as Project Manager - ITIL - AMS - Current Location - Preferred Location - Current Organization- Current CTC - Expected CTC - Notice Period - Offer in hand - Comfortable with Shift Timings - Show more Show less
Posted 2 months ago
2.0 years
0 Lacs
Gurugram, Haryana, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Identity Development Engineer Today’s world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of over 950 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team helps protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through innovative, secure solutions that provide speed to market and business value. The opportunity Identity and Access Management (IAM) organization, a part of Information Security which, enables over 400,000 individuals across 140+ countries to access systems and information securely. As a member of the Identity and Access Management (IAM) team this position will contribute towards execution of an IAM roadmap that meets security requirements, including but not limited to security for, a complex Active Directory (AD) environment, hybrid cloud deployment, mobile computing, policy driven security, SSO, identity lifecycle management, and federation focusing on multiple protocols. We offer opportunities to develop new skills and progress your career receiving support, coaching and feedback from colleagues around the world. This role will give you an opportunity to work with some of the best talent in the industry! Your Key Responsibilities In this junior to mid-level role as an Identity Developer / Engineer you will aid in the delivery of solution or infrastructure services for small to large sized projects, using strong technical capabilities with exceptional hands-on experience. Success in this role requires having a well-rounded comfort level with a variety of coding languages, especially programming languages as T-SQL, SQL Store Procedures, SSIS packages. Java Enterprise, Java Script, and HTML5 to develop new and/or modify existing applications. You will perform needed evaluations with clients to fully understand user requirements and translate requirements into design specifications. Contributes to complex aspects of a project, performing coding, debugging, testing, and troubleshooting throughout the development process Resolves production and system enhancement issues Develops working relationships with peers across Development & Engineering and Architecture teams, collaborating to develop solutions Drives alignment to the relevant processes, procedures, standards, and technical design Creates or collaborates in the creation of visual mock-ups, prototypes and diagrams Skills And Attributes For Success Deep technical proficiency in designing, developing, and debugging solutions in PowerShell, T-SQL, SQL Store Procedures and C#. Solid understanding of one or more of: SQL databases, C#, PowerShell, HTML, Java, beanShell and JavaScript Strong analytical acumen and solution orientation to understand the nuances of assigned development and engineering activities across geographic regions, IT server environments or operating systems and to solution within same as well as to guide and plan appropriate solutions Proactive approach to learning about Identity and Access Management (IAM) aligned components within the Information Security (IS) infrastructure as MS SQL, T-SQL, Store Procedures, SSIS Packages, the Active Directory technical environment Single Sign-On (SSO) configuration, and Lightweight Directory Access Protocol (LDAP) Attention to detail and a security minded approach to solving problems To qualify for the role you must have BA/BS Degree in Computer Science, Engineering, IT, related field, or equivalent work experience preferred. Experience : 2 to 4 years of writing stored procedures in Microsoft SQL servers or mySQL, PowerShell and C# 1 to 3 years of related system integration support experience using Java Enterprise and/or OpenJDK, beanShell Clear understanding of DevOps/WinOps methodologies Thorough understanding of Secure Code compliance Functional knowledge of programming scripting such as JavaScript, PowerShell, Python, Bash, SQL, .NET, Java, PHP, Ruby, PERL, C#, R, etc Delivery using modern methodologies such as SAFe Agile, Iterative, SCRUM, Waterfall, etc Ideally, you’ll also have Exposure to any identity management tools like Microsoft Identity Management (MIM), Oracle OIM, Saviynt, SailPoint IdentityIQ or IdentityNow are a plus. Exposure and understanding of design techniques with JavaScript, JQuery, Knockout, AngularJS, AJAX, Multithreading, HTML, and REST/Web API Understanding and exposure in building application using container-orchestration systems like Kubernetes, and container engines like Docker and in building real-time data pipelines and streaming apps using Kafka, and RabbitMQ message broker Experience in using Information Technology Infrastructure Library (ITIL) process improvement frameworks ITIL Foundations Certification and/or Security certification Strong analytical and problem-solving ability with a customer-focused demeanor Strong interpersonal and communications skills (verbal and written) What We Look For We’re looking for someone who can collaborate globally with different regions and cultures. Problem-solves, thinks creatively and has an open mind to new insights. Focus on customer service and building positive relationships with colleagues both across teams and globally. A highly motivated, diligent, and driven individual who seeks development and improvement opportunities and deliver quality services. What We Offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
2.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Identity Development Engineer Today’s world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of over 950 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team helps protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through innovative, secure solutions that provide speed to market and business value. The opportunity Identity and Access Management (IAM) organization, a part of Information Security which, enables over 400,000 individuals across 140+ countries to access systems and information securely. As a member of the Identity and Access Management (IAM) team this position will contribute towards execution of an IAM roadmap that meets security requirements, including but not limited to security for, a complex Active Directory (AD) environment, hybrid cloud deployment, mobile computing, policy driven security, SSO, identity lifecycle management, and federation focusing on multiple protocols. We offer opportunities to develop new skills and progress your career receiving support, coaching and feedback from colleagues around the world. This role will give you an opportunity to work with some of the best talent in the industry! Your Key Responsibilities In this junior to mid-level role as an Identity Developer / Engineer you will aid in the delivery of solution or infrastructure services for small to large sized projects, using strong technical capabilities with exceptional hands-on experience. Success in this role requires having a well-rounded comfort level with a variety of coding languages, especially programming languages as T-SQL, SQL Store Procedures, SSIS packages. Java Enterprise, Java Script, and HTML5 to develop new and/or modify existing applications. You will perform needed evaluations with clients to fully understand user requirements and translate requirements into design specifications. Contributes to complex aspects of a project, performing coding, debugging, testing, and troubleshooting throughout the development process Resolves production and system enhancement issues Develops working relationships with peers across Development & Engineering and Architecture teams, collaborating to develop solutions Drives alignment to the relevant processes, procedures, standards, and technical design Creates or collaborates in the creation of visual mock-ups, prototypes and diagrams Skills And Attributes For Success Deep technical proficiency in designing, developing, and debugging solutions in PowerShell, T-SQL, SQL Store Procedures and C#. Solid understanding of one or more of: SQL databases, C#, PowerShell, HTML, Java, beanShell and JavaScript Strong analytical acumen and solution orientation to understand the nuances of assigned development and engineering activities across geographic regions, IT server environments or operating systems and to solution within same as well as to guide and plan appropriate solutions Proactive approach to learning about Identity and Access Management (IAM) aligned components within the Information Security (IS) infrastructure as MS SQL, T-SQL, Store Procedures, SSIS Packages, the Active Directory technical environment Single Sign-On (SSO) configuration, and Lightweight Directory Access Protocol (LDAP) Attention to detail and a security minded approach to solving problems To qualify for the role you must have BA/BS Degree in Computer Science, Engineering, IT, related field, or equivalent work experience preferred. Experience : 2 to 4 years of writing stored procedures in Microsoft SQL servers or mySQL, PowerShell and C# 1 to 3 years of related system integration support experience using Java Enterprise and/or OpenJDK, beanShell Clear understanding of DevOps/WinOps methodologies Thorough understanding of Secure Code compliance Functional knowledge of programming scripting such as JavaScript, PowerShell, Python, Bash, SQL, .NET, Java, PHP, Ruby, PERL, C#, R, etc Delivery using modern methodologies such as SAFe Agile, Iterative, SCRUM, Waterfall, etc Ideally, you’ll also have Exposure to any identity management tools like Microsoft Identity Management (MIM), Oracle OIM, Saviynt, SailPoint IdentityIQ or IdentityNow are a plus. Exposure and understanding of design techniques with JavaScript, JQuery, Knockout, AngularJS, AJAX, Multithreading, HTML, and REST/Web API Understanding and exposure in building application using container-orchestration systems like Kubernetes, and container engines like Docker and in building real-time data pipelines and streaming apps using Kafka, and RabbitMQ message broker Experience in using Information Technology Infrastructure Library (ITIL) process improvement frameworks ITIL Foundations Certification and/or Security certification Strong analytical and problem-solving ability with a customer-focused demeanor Strong interpersonal and communications skills (verbal and written) What We Look For We’re looking for someone who can collaborate globally with different regions and cultures. Problem-solves, thinks creatively and has an open mind to new insights. Focus on customer service and building positive relationships with colleagues both across teams and globally. A highly motivated, diligent, and driven individual who seeks development and improvement opportunities and deliver quality services. What We Offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
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