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5.0 years

0 Lacs

Oragadam, Chennai, Tamil Nadu

On-site

WAKIN for a F2F interview on 11th August - 14th August between 10AM IST - 12:30PM IST at TDConnex , Greenbase Industrial and Logistics Parks, Hiranandani Parks, GB-180B, via, Thriveni Nagar, Vadakkupattu, Oragadam, Tamil Nadu 603204. Meet - Sanjay - HR Position Overview: We are looking for an experienced and detail-oriented MIM NPI Quality Engineer to join our team. The ideal candidate will oversee the quality control processes for the introduction of new MIM products, ensuring that all products meet required specifications, industry standards, and customer expectations throughout their lifecycle. This role involves close collaboration with product design, engineering, and manufacturing teams to ensure high-quality metal injection molded (MIM) parts are successfully developed and launched. Key Responsibilities: New Product Introduction (NPI) Support: Lead quality activities for new MIM products from concept through production launch. Collaborate with cross-functional teams, including design, engineering, and production, to ensure the design and manufacturing process meet product specifications and are optimized for quality. Review product designs, material selection, and manufacturing processes to identify potential risks and quality challenges during the NPI phase. Material and Process Validation: Work with the engineering and materials teams to validate MIM materials, ensuring they meet the required performance and mechanical properties for the intended application. Validate MIM processes, including powder feeding, injection molding, debinding, sintering, and post-processing, to ensure consistency, quality, and efficiency. Optimize MIM processes to minimize defects and improve cycle time while maintaining high-quality standards. Tooling and Equipment Validation: Ensure that tooling, molds, and equipment are designed, built, and tested to meet product specifications. Involve in tooling trials, process simulations, and prototype runs to validate product design and process parameters. Work with the tooling team to resolve issues and improve tool performance, ensuring high-quality outputs in mass production. Quality Control and Inspection: Develop and implement inspection criteria and standards for incoming materials, in-process inspections, and final product inspection. Conduct inspections and testing (e.g., dimensional analysis, mechanical testing, material characterization) to ensure that parts meet required specifications and industry standards. Perform first article inspections (FAI) and ensure that parts meet customer requirements before the product enters mass production. Root Cause Analysis and Problem Solving: Identify, analyze, and resolve quality issues or non-conformances during the NPI phase, using tools such as root cause analysis, FMEA (Failure Mode and Effects Analysis), and 8D reports. Work closely with the production and engineering teams to implement corrective actions and preventive measures for identified quality issues. Lead investigations of process or product failures, including material, design, or manufacturing issues, and ensure timely resolution to avoid delays in NPI timelines. Supplier Qualification and Management: Collaborate with suppliers to ensure that raw materials and components (e.g., metal powders, binders) meet required specifications and quality standards. Support the supplier qualification process, including audits, material testing, and validation of new materials and processes. Monitor and track supplier performance to ensure consistent product quality throughout the production lifecycle. Documentation and Reporting: Prepare and maintain accurate documentation, including test reports, quality control plans, process validation records, and FAI reports. Report quality status, progress, and potential risks to management and stakeholders in a timely and effective manner. Ensure compliance with quality standards, regulations (e.g., ISO 9001, IATF 16949), and industry certifications. Continuous Improvement: Lead or participate in continuous improvement initiatives to enhance the MIM process, reduce defects, and improve product quality and efficiency. Use data-driven methodologies such as Six Sigma or Lean Manufacturing to improve process stability, reduce scrap, and increase yield rates. Identify opportunities for cost reduction while maintaining or improving product quality and process efficiency. Training and Development: Provide training and technical support to the production and quality teams on MIM processes, material handling, and quality standards. Promote a culture of quality awareness, ensuring that all team members understand their role in meeting quality standards. Qualifications: Bachelor's degree in Materials Science, Mechanical Engineering or a related field. 5+ years of experience in quality engineering within the Metal Injection Molding (MIM) industry or a related manufacturing field. Strong knowledge of MIM processes, including powder injection molding, debinding, sintering, and post-processing. Familiarity with quality management systems and standards (e.g., ISO 9001, IATF 16949). Proficient in quality control tools and techniques, such as SPC (Statistical Process Control), FMEA, root cause analysis, and 8D problem-solving. Experience with dimensional measurement tools, including CMM (Coordinate Measuring Machine), micrometers, and other precision inspection devices. Knowledge of mechanical testing methods, such as tensile strength, hardness testing, and porosity analysis. Strong communication, problem-solving, and analytical skills. Ability to work effectively in a fast-paced, team-oriented environment. Familiarity with statistical process control (SPC), first article inspections (FAI), and root cause analysis tools (e.g., 5 Whys, Fishbone diagrams). Experience with statistical analysis tools and methods (SPC, Minitab, MP etc.). Ability to work collaboratively in cross-functional teams and manage multiple tasks simultaneously. Familiarity with lean manufacturing principles and Six Sigma methodologies. Job Types: Full-time, Permanent Benefits: Commuter assistance Food provided Health insurance Paid sick time Provident Fund Work Location: In person Application Deadline: 15/08/2025

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3.0 years

0 Lacs

Oragadam, Chennai, Tamil Nadu

On-site

WALK-IN INTERVIEW ON 11th – 14th August’25 at our Office Premises between 10AM – 2PM 180B, Greenbase Industrial & Logistics Park, Hiranandani Parks, Thriveni Nagar, Kancheepuram, Tamil Nadu, 603204 Meet - Ms. Susi-HR Qualification: Bachelor's degree in Materials Science, Mechanical Engineering or a related field. Experience: 3+ years of experience in a quality role within a manufacturing or MIM environment. Strong knowledge of quality tools and methodologies (FMEA, 8D, SPC, etc.). Familiarity with ISO 9001, IATF 16949, and related industry standards. Excellent problem-solving, communication, and cross-functional collaboration skills. Roles & Responsibilities: Lead quality assurance activities during NPI phases, ensuring product and process readiness. Validate MIM materials and processes (e.g., moulding, debinding, sintering) for consistency and compliance. Support tooling and equipment validation through trials and simulations. Develop and implement inspection criteria for incoming, in-process, and finished goods. Conduct first article inspections (FAI) and ensure product conformance to customer requirements. Investigate non-conformances using tools like FMEA, 8D, and root cause analysis. Collaborate with suppliers to ensure quality of raw materials and components. Maintain documentation including test reports, validation records, and quality control plans. Ensure compliance with relevant standards (e.g., ISO 9001, IATF 16949). Drive continuous improvement using Six Sigma or Lean methodologies. Job Types: Full-time, Permanent Benefits: Food provided Health insurance Provident Fund Work Location: In person Application Deadline: 14/08/2025

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

We are seeking an experienced L2 Application Production Support Engineer with a strong IT background in handling production environments. The ideal candidate will have extensive experience in Unix/Linux, Oracle SQL, and ITIL-based service management. The candidate must also have a thorough understanding of banking domain practices and a willingness to work in a fast-paced 24x7 support module. This role demands strong analytical, communication, and coordination skills to ensure high availability and reliability of critical applications. Key Responsibilities Level 2 Application Support Provide L2 production support for critical applications, ensuring timely and effective resolution of issues. Handle 24x7 support operations and resolve technical issues in alignment with SLAs. Monitor application performance, handle incidents, and perform root cause analysis for production issues. Incident Management Quick and effective troubleshooting of incidents in the production environment. Manage escalations and Major Incident Management (MIM) processes, ensuring clear communication and coordination during critical outages. Coordinate with Infrastructure (IT) teams and development partners for issue resolution. Monitoring & Maintenance Use monitoring tools like ITRS to keep track of application health and performance. Handle Autosys jobs and escalate appropriately if any job fails. Perform debugging using Unix scripting and Oracle SQL queries. Change & Release Management Assist with deployments and changes using tools like uDeploy and ServiceNow. Follow ITIL practices for Incident, Change, and Problem Management. Manage and maintain documentation for standard operating procedures and knowledge base. User Communication Provide clear, timely, and proactive communication to stakeholders regarding incident status, impacts, and resolutions. Prepare and send user communication for planned/unplanned outages. Collaboration Work closely with cross-functional teams, including infrastructure teams, developers, and business stakeholders, to resolve issues and plan releases. Required Skills and Qualifications Technical Expertise Proficiency in Unix/Linux and shell scripting for troubleshooting and support. Strong Oracle SQL skills, including writing queries to support data analysis, and debugging issues. Familiarity with Oracle stored procedures, functions, views, and cursors is a plus. Experience with Autosys for job scheduling and monitoring. Tools & Technology Experience with monitoring tools like ITRS and job scheduling using Autosys. Hands-on experience with incident management tools like ServiceNow. Familiarity with uDeploy or similar deployment tools. Domain Knowledge Solid understanding of banking processes, particularly in the Institutional Customer Group (ICG) domain. Exposure to managing critical banking applications in production environments. Soft Skills Strong coordination and interpersonal skills to work with various teams, both technical and non-technical. Excellent communication skills, both verbal and written, for clear and concise issue reporting. Ability to perform well under pressure in a fast-paced, high-stakes environment. Quick thinking and a proactive approach to escalation and problem-solving. Desired Skills (Good to Have) Knowledge of Oracle stored procedures, functions, views, and cursors for advanced troubleshooting. Any RPA Tools hands on or understanding. Experience working in the banking or financial services industry.

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2.0 - 3.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

We are seeking an experienced Software Engineer to join our team. The ideal candidate should have 2-3 years of IT experience with Application support engineer. The successful candidate will have a strong technical background, with knowledge in Process knowledge - Level 2 Production Support, ITIL knowledge, RPA tools (AutomationAnywhere, Workfusion, BluePrism, UI Pat etc.), Ticketing Tools (ServiceNow, BMC Remedy, JIRA etc.), ITRS, Autosys, Service Now, uDeploy, Banking - Investment Banking, and knowledge of Oracle - proc, function, view, cursors. The Software Engineer will be responsible for 24x7 support in all 3 shifts, weekend/holiday support, coordinating between various infra/TI teams or dev partners, quick turnaround time for solving any issue, quick escalation and handling MIM, involving ICM, sending user communications, debugging and analytical skills, and excellent communication skills.

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4.0 years

0 Lacs

Aurangabad, Maharashtra, India

Remote

Sr. Engineer / Executive – Operational Purchasing At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17.000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large. We are looking for a Sr. Engineer / Executive – Operational Purchasing to join our Group at Endress Hauser Flow Aurangabad What is the role about? As a purchasing engineer, you will carry out all tasks allocated by the purchasing manager, which may include supplier and purchase order management, follow up on delivery performance, conducting research on potential vendors and suppliers, and updating records. To be successful as a purchasing engineer you should be able to multitask and evaluate products and vendors time to time. Which tasks will you perform? Assure the reliability and consistency of production by checking processes and final output On time Material procurement: Releasing of purchase orders to the suppliers. Follow up with suppliers for order confirmations, material deliveries, and timely updating the SAP. Monitoring supply chain performance & Agreements with suppliers including communicating the order and delivery status to internal teams & customers Safety stock: Monitoring safety stocks and raising alarms as and when the safety stocks are below defined levels Handling Engineering Change Notes: Studying the engineering changes & communicating the same to suppliers. Monitoring the status and taking corresponding actions RFQ management: As and when needed, studying new RFQs, sharing those with potential suppliers, getting quotations and providing proposals to purchase manager. PDT reduction: Identify potential parts for planned delivery time reduction. Defining and monitoring actions towards targets. Handling Capex and Revenue purchase orders: Releasing PR, PO for tools, fixtures, gauges etc. and status monitoring. Monthly reporting to Management: Actively support in MIS related activities. E.g., monthly reports, analysis of supplier delivery performance, 8D reports etc. Maintain excellent communication and act as SPOC for all internal and external parties involved such as purchase managers, planning team, internal customer, vendors and management What do we expect from you? Graduate Engineering Degree in Mechanical / Production with 4 to 5 years of manufacturing industry experience Understanding of Mfg. process information in HPDC, Machined parts, Handling of electrical steel, Investment casting, MIM, forging, sheet metal etc. is essential. Knowledge of SAP (PP & MM Modules) Knowledge of LEAN, KAIZEN, 5S Basic understanding and CAD and 2D Engineering Drawings Exposure of global working will be an added advantage What can you expect from us? We are amongst world’s best employers with Net Sales of 3.3 billion euros (Over 15,800 employees worldwide) Over 8,700 patents and patent applications. We promote lifelong learning with versatile training and further education opportunities, internal knowledge transfer and e-learning. Immense potential of growth We prioritize Work-Life Balance, offering flexible working hours and remote work opportunities to support our employees in maintaining a healthy balance. We provide support with sustainable mobility solutions such as public transport to facilitate easy commuting for our employees. We ensure our employees work in State-of-the-Art Facilities equipped with ergonomic workstations to enhance productivity and comfort. How do you apply? To apply we kindly ask you to upload your documents on our career page. Applications sent to us by E-Mail cannot unfortunately be considered due to Data Privacy considerations.

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0.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka

On-site

Category: Software Development/ Engineering Main location: India, Karnataka, Bangalore Position ID: J0725-2068 Employment Type: Full Time Position Description: At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com. This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please. Your future duties and responsibilities: Job Title: OKTA Position: Senior Software Engineer/ Lead Analyst Experience :5 to 9 Years Main location: Bangalore/Chennai/Hyderabad Position ID: J0725-2068 Employment Type: Full Time Job Description: We are looking for an experienced senior Okta Implementation Engineer to join our team. The ideal candidate should be a proven expert in Single-Sign on using Okta SSO. Qualification: Bachelor's degree in computer science or related field or higher with minimum 5 years of relevant experience. Responsibilities: Okta Engineer will be responsible for the development, configuration and administration of Okta platform. Okta Engineer will drive the implementation of secure single sign-on (SSO), multi-factor authentication (MFA), user provisioning, and lifecycle management processes. Okta Engineer will collaborate with stakeholders to understand identity and access management requirements, translating them into effective Okta solutions. Responsible for Design, implement, and maintain Okta configurations to enable seamless SSO and MFA for various applications and services. Integrate Okta with other systems, both cloud and on-premises, to ensure centralized user identity management. Document the technical designs, configurations, and procedures to ensure collaboration, and knowledge sharing. Work with large business programs to provide IAM/SSO/MFA guidance, requirements and help to develop solutions patterns. Help build the roadmap on how to mature the SSO/MFA platform through big picture approach and integration with other teams and identifying dependencies. Oversee complex designs, development, and delivery of the installation, integration and deployment of the chosen SSO/MFA product. Communicating to clients and partners aspects of both the product and the implementation at the technical and/or functional level appropriate for the situation Pre and Post-implementation requirements gathering, analysis and documenting user testing, debugging, support and maintenance Developing and delivering technical training designed to enable/educate SSO skills in the team members. Managing the design & architecture for small to medium projects/ contributing to large complex SSO projects Must-Have Skills: A minimum of 5 years of proven experience in implementing Okta SSO Experience in Okta SSO Multi Factor Authentication (OKTA Verify/ RSA /SMS/ etc.,) Experience in API integration with Okta for authentication Experience in implementation or knowledge of SAML/OAuth/OPEN ID Connect/Kerberos protocols and their behavior. Experience in integrating Partners of different domains for achieving SSO using standards like SAML, OAuth and WS-Federation on OKTA SSO/MFA Platform. Knowledge of HTTP, HTTPS, TCP/IP, SSL, DNS, LDAP, SSH, RDP Knowledge of Design/ Build/Install/configure/customize/implement and support identity and access management solutions using Okta identity and Access Management components. Good understanding on Active Directory and Oracle Directory services Okta Certified Administrator credential highly desired. Excellent verbal and written communication, presentation, interpersonal, conflict resolution, and customer service skills Proven ability to multi-task, delegate, prioritize tasks, evaluate and manage risk This role requires shift and on call during off business hours and weekends on rotation basis. Primary shift for work will be 3:30 PM IST to 12:30 AM IST. Good-to-Have Skills: Experience in any other IAM technologies like Siteminder, SailPoint, ODSEE, AD is an added advantage. Knowledge of IAM in cloud servers (AWS, GCP, Azure) Experience in Implementing at least two IAM Engagements including Requirement gathering, Design, development, testing and support Experience in other SSO products like Siteminder, OneLogin, etc. Any experience with Active Directory DS & LDS, FIM/MIM, GPO, Change Auditor, Recovery Manager, Azure AD Connect Good understanding of IT security principles Security certifications #LI-SA19 Skills: ADS/O Amazon CloudFront DevOps Unix What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

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5.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP MM Materials Management Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication among team members and stakeholders. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the application development process - Ensure effective communication among team members and stakeholders - Provide guidance and support to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP MM Materials Management - Understanding of Retail Procurement Allocation and replenishment methods - Article master - Merchandise hierarchy, assortment and listing - Hands on experience on Stock transfer processes - DC to store transfers - Configuration and setup experience on Retail in store MIM Fiori applications - Strong understanding of SAP MM functionalities - Experience in configuring SAP MM modules - Knowledge of SAP MM integration with other SAP modules - Hands-on experience in SAP MM implementation projects Additional Information: - The candidate should have a minimum of 5 years of experience in SAP MM Materials Management - This position is based at our Bengaluru office - A 15 years full-time education is required

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Greetings from Teknikoz Experience : 5+ Years Technical Skills: • Ideal candidate should have a good CCM development background with strong interpersonal/communication skills. • Sound knowledge specifically of SmartComm Suites of Products from a development and support perspective • 5+ years SmartCOMM experience depending on role being fulfilled • SmartComm code deployment process • Hands on experience with template authoring, recognizing common graphical elements, information blocks, layouts, stylesets, variable data requirements and functional similarity • Efficient with preparation of the XML data schemas and their mapping to business data objects • Oracle, DB2 • Control-M job schedules Good To Have: • Insurance industry experience preferred • Document composition background or interest • Knowledge on Service Now, JIRA and Confluence, etc Key responsibilities • Analysing and providing BAU LO support for in-scope applications and being accountable for the same • Service level agreement (SLA) adherence to incidents/requests/problem tickets • Coordinate with IAG business or lead for DR testing, Infrastructure/Software upgrade/patching in in-score environments, applications daily health check and remediation activities. • Work on small compulsory changes – impact analysis, coding, business verifications, promoting to prod and non-production environments • Work closely with IAG tech leads and IM for the project handover to BAU LO support team and document it. • Work closely with integrated upstream and downstream systems for root cause analysis • In the event of P1/P2 incidents, participate in the major incident management (MIM) call and target to resolve issues within the agreed SLA. Later, track the root cause analysis in the problem tasks for permanent fix, if any. • Managing stakeholder communications. • Coaching and mentoring of Wipro peers. • Work closely with IAG leads for small change and tech debt prioritization.

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0 years

0 Lacs

Delhi, India

On-site

Selected Intern's Day-to-day Responsibilities Include Draft, edit, and proofread resumes, letters of recommendation (LORs), and other application documents to ensure clarity, coherence, and overall quality. Interact with clients via calls to understand their profiles and provide guidance for personalized document creation. Ensure all documents align with content guidelines while maintaining high editorial standards. Collaborate with cross-functional teams and implement feedback from senior members to meet daily KPIs and improve output quality. Participate in training sessions to gain proficiency in editing techniques, quality control processes, and consultancy-specific writing standards. About Company: MiM-Essay is one of the world's leading education consulting groups, specializing in helping students gain admission to the best business schools globally. We have experienced exponential growth over the last few years and are valued at over 35 million USD (300+ crores). Additionally, we have a sister company, MentR-Me, which is a free-to-use, one-stop study abroad platform offering students free assistance to achieve admission to their dream schools. We have successfully assisted over 7000 students in gaining admission to top business and engineering schools such as MIT, Cornell, LBS, NUS, HEC Paris, UC Berkeley, and more.

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0 years

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Delhi, India

On-site

Key Responsibilities Campaign strategy and planning - Develop and execute paid advertising strategies that align with business objectives, identify target audiences, create detailed audience personas, and set clear campaign goals and KPIs. Platform management - Manage paid ad campaigns across platforms like Google Ads, Facebook Ads, Instagram, LinkedIn, Twitter, and others, while staying updated on platform changes and emerging trends. Ad creation and optimization - Write compelling ad copy, design visually appealing ad creatives, conduct A/B testing, and continuously optimize campaigns to improve performance and ROI. Budget management - Allocate and manage campaign budgets effectively, and monitor and adjust spending to ensure efficient use of the advertising budget. Performance analysis and reporting - Track, measure, and analyze campaign performance data, prepare detailed performance reports and provide insights and recommendations based on metrics like CTR, CPC, CPA, and ROI. Keyword and audience research - Conduct keyword research to identify high-performing keywords for search campaigns and perform audience research to target relevant audience segments. Collaboration - Work closely with content, design, and marketing teams to ensure cohesive campaign execution and align advertising efforts with overall marketing strategies. Tool utilization - Utilize various advertising tools and platforms for campaign management, tracking, and analysis, staying proficient with tools like Google Analytics and Facebook Business Manager. About Company: MiM-Essay is one of the world's leading education consulting groups, specializing in helping students gain admission to the best business schools globally. We have experienced exponential growth over the last few years and are valued at over 35 million USD (300+ crores). Additionally, we have a sister company, MentR-Me, which is a free-to-use, one-stop study abroad platform offering students free assistance to achieve admission to their dream schools. We have successfully assisted over 7000 students in gaining admission to top business and engineering schools such as MIT, Cornell, LBS, NUS, HEC Paris, UC Berkeley, and more.

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1.0 - 31.0 years

1 - 3 Lacs

Chennai

On-site

Email & chat support Good communication Mim 1 yr Exp required Rotational shifts Easy selection process Graduation mandatory Work from Office Please call Raghu 9176188282 for more Info

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0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Req ID: 327537 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ITIL Operations Analysis Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Acts as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents and engage additional support groups. Assesses the impact and urgency of incidents through collaboration with the User, Service Desk, Resolver Group Analysts, and/or Incident Managers. Assists with assembling the tech resources necessary to achieve the resolution of Major Incidents. Responsible for major incident bridge call facilitation that includes identifying a technical lead and holding technical resolver teams accountable for status updates of service restoration activities. Develops and delivers executive major incident management communications to clients and NTT leadership (based on required content and frequency as determined by account). Escalates Major Incidents to relevant resolver groups, resolver group managers, senior managers, directors and IT executives, and Service Managers. Provides incident documentation to appropriate service management teams. Ensures effective communications and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. Collaborates with service management and account team resources to ensure consistency of delivery, adherence to standard practices, and continuous improvement. Provides point of contact for MIM process related questions or issues and facilitates MIM process related meetings.- ITIL Foundation Certification- Excellent Communication Skills- Previous Incident Management experience- Critical/Major Incident Management experience is considered a plus. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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2.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Hiring for TOP MNC 2+ Years of Relevant Experience Mandatory Max 60 Days Documents Mandatory-PF, Education, Employment Docs Infrastructure & IT Ops Focuses on networking, identity management, cloud, and monitoring: Network Engineer-WAN, SDWAN, Fibre, 4G/5G, Firewalls-PUN, HYD-20 Positions Identity & Access Management (IAM) Engineer-MIM-BLR, HYD, PUN-8 Positions ServiceNow Specialist-ServiceNow (CMDB, CSDM)-PUN-2 Positions Interested candidates can share resume to Pravika@livecjobs.com / Whatsapp 73865 28884

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4.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

Sapiens is on the lookout for a Senior Analyst -ServiceDesk (Application Operations) to become a key player in our Bangalore team. If you're a Service Desk pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Location: Bangalore, India Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. What You’ll Do Responsible for production application support working closely with internal teams and external teams and customers. Proactively monitor customer issues until they are fully resolved, keeping the customer informed along the way Log Analysis (Ex: Code Log, Access Log, Server Log) Identify areas for automation Monitor alerts –Disk, CPU usage, Load balancer, Web monitor etc. Runtime incident calls. Reports, SQL queries execution for business and engineering teams, External partner co-ordination, end-to-end Requires experience in supporting enterprise application in production systems. Experience in handling Production Deployment Production Run-book and RCA updates 24x7 production queue management and support Ready to work in Night shift (Rotational basis) Actively participate in MIM and Change management calls. What To Have For This Position. Must have Skills Total Experience of 4 to 6 Years and having application or production support for banking or insurance domain. Excellent SQL, ORACLE, UNIX (Grep, SED, AWK, VI editor etc) skills. Good troubleshooting skills – ability to scan through multiple application log files to understand root cause Ability to triage the incidents and provide the initial investigation and the details. Working experience of any monitoring tools like Autosys, Control M, Crontab. Knowledge and experience of working with any one ticketing tool (JIRA, SNOW) Good Analytical and problem-solving skills with Strong interpersonal, facilitation skills along with effective communication (both written and verbal) skills Ability to co-ordinate/initiate calls especially on P1 and P2 Issues Excellent communication and documentation skills Key Skills Application support experience is must &should have Sql (experience in writing DDL, DML, Subqueries, Joins) and knowledge in basics of Unix commands. ITIL knowledge is must. Batch processing and Monitoring tools: Autosys, Control M, Crontab etc Ticketing tools: service now and JIRA Decent hands on experience in at least one scripting technology – Python, PowerShell, Ansible Basic knowledge of networking monitoring – Good to have Windows administration Basics knowledge – Good to have Insurance Domain – Good to have About Sapiens Sapiens is a global leader in the insurance industry, delivering its award-winning, cloud-based SaaS insurance platform to over 600 customers in more than 30 countries. Sapiens’ platform offers pre-integrated, low-code capabilities to accelerate customers’ digital transformation. With more than 40 years of industry expertise, Sapiens has a highly professional team of over 5,000+ employees globally. For More information visit us on www.sapiens.com . Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds. Disclaimer: Sapiens India does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Sapiens shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. In the event that you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to sharedservices@sapiens.com .

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2.0 years

0 Lacs

New Delhi, Delhi, India

On-site

#International Education #Sales_Expert #Counselling 📍 Location: Mohan Estate, South Delhi 📆 Experience Required: Minimum 2 years in Study Abroad Counseling or International Education Test-Prep Sales 🏢 Department: #International_Education 💼 Function: Student Counseling, Study Abroad Sales, and Test-Prep Advisory 🔍 #Function: Sales & Counseling for Test Prep & Admissions SAT & Undergraduate Programs Abroad GMAT, GRE & Masters Programs Abroad 🎯 #Key_Responsibilities: What we're looking for: Career Launcher is seeking a talented and passionate individual who understands student needs and can recommend the right educational products and services to drive impactful conversions. Your Role Will Include: ✅ Building and managing a strong sales pipeline ✅ Converting leads and meeting/exceeding monthly targets ✅ Reaching daily outbound call targets on allocated leads ✅ Guiding students/parents through the international admissions journey ✅ Promoting Premium Admission Consulting (UG/MBA/MiM/MS) & Test-Prep (GMAT/GRE/SAT/IELTS/LNAT/LSAT) ✅ Upselling & cross-selling relevant Career Launcher offerings ✅ Ensuring compliance, reporting, and documentation ✅ Maintaining post-sales support and client engagement ✅ Handling escalations and ensuring 100% client satisfaction 💡 You’ll be successful if: You’re passionate about hashtag #Sales and #Counseling You enjoy engaging with people via calls/online platforms You’re a fast learner with a growth mindset You don’t settle – you continuously seek better ways to do things 📚 #Preferred_Background: Prior experience in Study Abroad Consulting or Overseas Education Firms Familiarity with Test-Prep Institutes (SAT/GMAT/GRE/IELTS etc.) Proven track record in selling education packages or academic counseling 📨 To Apply: Please share your updated resume at: nistha.malhotra@careerlauncher.com (Subject: Application for #Senior_Counselor – International Education)

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0 years

0 Lacs

Delhi, India

On-site

Key Responsibilities Engage with high-intent leads via WhatsApp, phone calls, and Zoom to understand their goals—whether for studying abroad or exploring opportunities through Kraya AI Recommend suitable programs, timelines, or career paths based on each candidate’s background, interests, and aspirations Clearly communicate how our services enhance admission success or career outcomes, while addressing common barriers such as GMAT requirements, scholarships, or tight deadlines Manage and nurture a strong lead pipeline from initial inquiry to final conversion, ensuring a smooth and personalized user journey Drive conversions through timely follow-ups, structured messaging, and data-driven engagement using personalized support and social proof Achieve monthly revenue or conversion targets through a consultative, value-focused sales approach About Company: MiM-Essay is one of the world's leading education consulting groups, specializing in helping students gain admission to the best business schools globally. We have experienced exponential growth over the last few years and are valued at over 35 million USD (300+ crores). Additionally, we have a sister company, MentR-Me, which is a free-to-use, one-stop study abroad platform offering students free assistance to achieve admission to their dream schools. We have successfully assisted over 7000 students in gaining admission to top business and engineering schools such as MIT, Cornell, LBS, NUS, HEC Paris, UC Berkeley, and more.

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0 years

0 Lacs

Delhi, India

On-site

Selected Intern's Day-to-day Responsibilities Include Proactively engage with potential leads from multiple channels, including the website, social media, and referrals. Connect with prospects through calls, WhatsApp, or email to understand their study abroad goals and interests. Pre-screen leads by gathering key details such as academic background, preferred countries, and timelines. Maintain accurate records of all interactions, updates, and lead progress in the CRM system. Reconnect with inactive or unresponsive leads through timely and strategic follow-ups. Collaborate with the sales and counseling teams to ensure a smooth transition of qualified leads. Provide regular feedback on lead quality, common queries, and recurring concerns to help refine outreach strategies. Support the team by compiling brief daily or weekly reports on lead engagement and follow-up status. About Company: MiM-Essay is one of the world's leading education consulting groups, specializing in helping students gain admission to the best business schools globally. We have experienced exponential growth over the last few years and are valued at over 35 million USD (300+ crores). Additionally, we have a sister company, MentR-Me, which is a free-to-use, one-stop study abroad platform offering students free assistance to achieve admission to their dream schools. We have successfully assisted over 7000 students in gaining admission to top business and engineering schools such as MIT, Cornell, LBS, NUS, HEC Paris, UC Berkeley, and more.

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1.0 years

0 Lacs

Delhi, India

Remote

We are looking for a driven and knowledgeable Study Abroad Expert to join our growing team. In this role, you will be the primary guide for aspiring students, helping them navigate the complex journey of applying to prestigious international programs. This is a unique opportunity to make a real impact while enjoying the flexibility of a remote role with outstanding earning potential. What You'll Do: Consult & Guide: Act as a trusted advisor to students and parents, understanding their academic background, career aspirations, and financial considerations. Demonstrate Value: Conduct compelling virtual presentations to showcase how our services provide the best pathway to admission at top-tier universities. Expert Advising: Provide in-depth knowledge and strategic advice on programs like Master in Finance (MiF), Master in Management (MiM), MBA, MSc Marketing, and MS in Computer Science (CS) at leading institutions worldwide. Drive Results: Manage the end-to-end sales cycle, from initial inquiry to enrollment, ensuring a seamless and positive experience for every student. Achieve & Exceed: Consistently meet and surpass monthly and quarterly enrollment targets in a dynamic, performance-driven environment. What We're Looking For: Proven Experience: A minimum of 6 months to 1 year of direct experience in study abroad counseling, educational consulting, or a similar sales role. Deep Domain Knowledge: A strong understanding of the application processes, requirements, and rankings of top universities in the US, UK, Canada, Europe, and Australia. Target-Driven Performer: A self-motivated individual with a demonstrated history of overachieving sales targets and a relentless drive for excellence. Exceptional Communicator: Superb interpersonal and presentation skills, with the ability to build rapport and trust with students and families. Tech-Savvy: Comfortable using CRM software and other digital tools to manage your pipeline and workflow effectively. Why You'll Love Working With Us: Uncapped Incentive Potential: A highly competitive commission structure that rewards your hard work and success. Complete Flexibility: Enjoy the freedom and autonomy of a fully remote, work-from-home position. Mission-Driven Work: Be part of a team that is genuinely changing lives by making international education accessible. You can be 100% Confident in our product/ service Growth Opportunities: We are a fast-growing company with ample opportunities for professional development and career advancement. Ready to launch the next stage of your career? If you are a results-oriented professional with a passion for education, we encourage you to apply now!

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5.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end-to-end, simplified solutions. The CISO organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Security boundaries have changed, and identity is the new perimeter. With such a shift, there is a strong emphasis on carefully analyzing, and in many cases, hitting Refresh on the components that comprise the enterprise identity and access management platforms as we know them. Microsoft is seeking an identity and security focused engineer to join the CISO organization as we undergo the journey to ensure that the right identities get access to the right resources at the right time, protected each step of the way. With your experience in Microsoft Entra ID and Identity & Access Management technologies, you will help steer our own identity-centric digital transformation and support hundreds of thousands of employees as they seek to empower every person on the planet to accomplish more. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Responsibilities Leverages end-to-end technical expertise in large-scale distributed systems' infrastructure, code, inter- and intra-service dependencies, and operations to enhance the reliability, performance, efficiency, latency, and scalability of services and products operating proactively and continuously at scale. Develops code, scripts, systems, and/or tools to automate complex and repetitive tasks, enhance operational efficiency. Empowers cross-service engineering teams to safely deploy changes to production at increased speed and monitors the effects of changes across systems, services, and products. Designs, implements, and manages Azure IAM solutions ensuring secure and efficient access to resources and applications. Develops IAM policies, procedures, and best practices aligned with organizational security requirements and compliance standards. Collaborates with internal stakeholders to translate business requirements into effective IAM solutions, providing engineering and operational support for a customer-centric Identity platform, with demonstrated expertise in Azure, Identity, and Access Management technologies, including SaaS, Single Sign-On, and Multifactor Authentication solutions. Partners with engineering teams and stakeholders understand requirements and translate them into actionable projects embodying SRE principles and efficient technical solutions. Qualifications 5 years of expert-level knowledge on identity technologies including Microsoft Entra IDAzure Active Directory, Active Directory, Federation Services, and Credential management, with proven experience in large-scale Identity management. Proven experience in automation using Azure technologies/platform and/or strong proficiency in PowerShell/Scripting. Experience in leveraging AI technologies to solve problems will be an added advantage, Demonstrated experience in supporting engineering and Multi-Factor Authentication, with a focus on maintaining Live Site operations and delivering exceptional customer service. Extensive troubleshooting and debugging experience, coupled with the ability to understand and reason about interactions between complex systems. Solid understanding of monitoring, alerting, and observability philosophies and best practices, along with the ability to analyze, decompose, design, and integrate systems or system architectures. Collaborative mindset with the ability to exercise cross-team cooperation and influence, while maintaining empathy for customers and partners and keeping a higher-level perspective. Familiarity with Agile, SDL & SRE principles, Phish resistant certificate-based authentication, and Microsoft Entra ID Multi-Factor Authentication solutions such as Microsoft Authenticator app, Windows Hello for Business, FIDO2 security key, OATH hardware/software token. Experience with Windows Conditional Access policies and multifactor authentication, the ability to analyze problems and make appropriate decisions quickly, drive large, complex programs and solutions, and possess excellent interpersonal and dynamic group skills, along with strong written & verbal communication and presentation abilities. Preferred Qualifications Familiarity with on-prem identity technologies like Active Directory, Microsoft Identity Manager (MIM), GPOs Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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8.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

About Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. About Client: Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations. Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines. Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries. Role: Infra Operations Manager (Shift Operations) Experience: 5–8 Years (Relevant: 4–5 years in Operation Mgmt / Incident Mgmt / Major Incident Mgmt) Work Location: Chennai Shift: Rotational (Morning: 6am–3:30pm / Afternoon: 2pm–11:30pm / Night: 9pm–6:30am) Mode: CAB facility for night shift as per company policy Mandatory Skills: ITIL Certified Infra Operations Management Incident Management & Major Incident Management ServiceNow Job Description: Independently handle IT operations during shift, including incident and major incident management. Strong understanding of ITIL framework; must have handled MIM independently. Manage incident bridge calls involving cross-functional teams and stakeholders. Hands-on with alert handling, escalation, and resolution of high/critical priority jobs via ServiceNow. Collaborate with vendors, application teams, and support teams to drive incidents to resolution. Ensure proactive identification of service issues, continuous monitoring, and suggest long-term fixes. Generate RCA (Root Cause Analysis) reports and incident metrics for performance reviews. Participate in weekly lead meetings and contribute to operations improvements. Excellent communication skills (written and verbal), with strong problem-solving aptitude. Ability to work independently in a high-pressure environment and take decisions on the fly.

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0 years

0 Lacs

Delhi, India

On-site

Key Responsibilities Conduct product walkthroughs and manage account setup to ensure smooth onboarding. Act as the main point of contact for client issues; troubleshoot, resolve, and escalate as needed. Coordinate with internal teams to support feature launches, gather feedback, and assist with pilot initiatives. Maintain accurate CRM data, generate reports, and manage subscriptions and renewals. Drive client retention through regular check-ins, business reviews, and identifying upsell opportunities. About Company: MiM-Essay is one of the world's leading education consulting groups, specializing in helping students gain admission to the best business schools globally. We have experienced exponential growth over the last few years and are valued at over 35 million USD (300+ crores). Additionally, we have a sister company, MentR-Me, which is a free-to-use, one-stop study abroad platform offering students free assistance to achieve admission to their dream schools. We have successfully assisted over 7000 students in gaining admission to top business and engineering schools such as MIT, Cornell, LBS, NUS, HEC Paris, UC Berkeley, and more.

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4.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Supports delivery partners and/or teams, enhances support readiness, and ensures timely resolution by developing others. Performs thorough case reviews and customer wellness checks; ensures progression of cases to help solve increasingly complex technical issues. Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues. Contributes to Partner Technical Advisor (PTA) advocate/agent and engineer communities through knowledge sharing. Collaborates with internal teams, and sometimes external teams, for product and process feedback. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Case Management (Delivery Excellence) Conducts in-depth case reviews and wellness checks to ensure case progression and resolution. Acts as an escalation point and unblocks service delivery challenges. Provides process and technical feedback to improve case handling. Leads case triage meetings to share knowledge and optimize support. Managing Collaboration Activities Facilitates cross-team collaboration to resolve complex technical issues. Manages the swarming process to bring the right resources together quickly. Coaches engineers on internal collaboration and community-building. Works with stakeholders to drive top priority issue resolution. Process Improvement Gathers and shares feedback to enhance support processes and tools. Partners with managers and SDMs to plan and implement continuous improvements. Identifies process flaws early and advocates for necessary changes. Updates knowledge bases and evangelizes process best practices. Readiness Development Assesses skill gaps and designs training plans for delivery partners and internal teams. Supports readiness initiatives including mentoring, documentation, and knowledge sharing. Collaborates with multiple stakeholders to implement readiness programs. Supportability Activities Shares knowledge in internal communities and responds to engineering queries. Engages in reactive/proactive collaboration via swarming and issue management. Helps build communities across support roles to drive operational excellence. Drives quality and efficiency improvements in partnership with delivery leaders. Qualifications Required Qualifications: 4+ years in system development, network operations, software support, IT, consulting or technical troubleshooting experience OR Bachelor's degree in Information Technology (IT), Computer Science, Business Administration, Electrical Engineering, or Business Leadership AND 3+ years in system development, network operations, software support, IT, consulting or technical troubleshooting experience. 3+ years of prior product, customer support and/or technical support experience OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Preferred Qualifications Azure Fundamentals (Cloud Concepts, Azure Networking – E.g. Creating subnets, Azure Compute – E.g. creating / provisioning Azure Virtual Machines) Azure Resource Management: Subscriptions / Licenses, Role Based Access Control, User / Administrator Roles Azure Active Directory Fundamentals (eg: User, Group, Domain Management). Azure Active Directory Collaboration Solutions (B2B, B2C) Managed Identity (Password Hash Sync / Pass Through Authentication) vs Federated Identity Hybrid Identity Solutions Windows Active Directory Services (including ADDS, Auth Protocols, FSMO Roles, Replications, Group Policies, User Profiles, etc.) Windows Networking (TCP/IP Fundamentals, DNS Zones, DHCP, etc) Office 365 Management AAD Connect / DirSync / MIM / FIM/ Active Directory Federation Services (or any other 3rd party federation) Privileged Identity Management Provisioning to SaaS Applications PowerShell scripting and commands Tools (Network trace – netmon /wireshark, Fiddler) Experience On Additional Technologies (good To Have) Microsoft Windows Servers and Client Operating Systems Exchange Server SQL Graph API Modern Auth Protocols (SAML, oAUTH etc.) Seamless Single Sign On ADAL/MSAL libraries Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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2.0 years

0 Lacs

New Delhi, Delhi, India

On-site

#International Education #Sales_Expert #Counselling 📍 Location: Mohan Estate, South Delhi 📆 Experience Required: Minimum 2 years in Study Abroad Counseling or International Education Test-Prep Sales 🏢 Department: #International_Education 💼 Function: Student Counseling, Study Abroad Sales, and Test-Prep Advisory 🔍 #Function: Sales & Counseling for Test Prep & Admissions SAT & Undergraduate Programs Abroad GMAT, GRE & Masters Programs Abroad 🎯 #Key_Responsibilities: What we're looking for: Career Launcher is seeking a talented and passionate individual who understands student needs and can recommend the right educational products and services to drive impactful conversions. Your Role Will Include: ✅ Building and managing a strong sales pipeline ✅ Converting leads and meeting/exceeding monthly targets ✅ Reaching daily outbound call targets on allocated leads ✅ Guiding students/parents through the international admissions journey ✅ Promoting Premium Admission Consulting (UG/MBA/MiM/MS) & Test-Prep (GMAT/GRE/SAT/IELTS/LNAT/LSAT) ✅ Upselling & cross-selling relevant Career Launcher offerings ✅ Ensuring compliance, reporting, and documentation ✅ Maintaining post-sales support and client engagement ✅ Handling escalations and ensuring 100% client satisfaction 💡 You’ll be successful if: You’re passionate about hashtag #Sales and hashtag #Counseling You enjoy engaging with people via calls/online platforms You’re a fast learner with a growth mindset You don’t settle – you continuously seek better ways to do things 📚 hashtag #Preferred_Background: Prior experience in Study Abroad Consulting or Overseas Education Firms Familiarity with Test-Prep Institutes (SAT/GMAT/GRE/IELTS etc.) Proven track record in selling education packages or academic counseling 📨 To Apply: Please share your updated resume at: nistha.malhotra@careerlauncher.com (Subject: Application for #Senior_Counselor – International Education)

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4.0 years

0 Lacs

Bengaluru, Karnataka

Remote

Technical Support Advisory Bangalore, Karnataka, India Date posted Jul 23, 2025 Job number 1850687 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Advisory Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Supports delivery partners and/or teams, enhances support readiness, and ensures timely resolution by developing others. Performs thorough case reviews and customer wellness checks; ensures progression of cases to help solve increasingly complex technical issues. Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues. Contributes to Partner Technical Advisor (PTA) advocate/agent and engineer communities through knowledge sharing. Collaborates with internal teams, and sometimes external teams, for product and process feedback. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: 4+ years in system development, network operations, software support, IT, consulting or technical troubleshooting experience o OR Bachelor's degree in Information Technology (IT), Computer Science, Business Administration, Electrical Engineering, or Business Leadership AND 3+ years in system development, network operations, software support, IT, consulting or technical troubleshooting experience. 3+ years of prior product, customer support and/or technical support experience o OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Preferred Qualifications: Azure Fundamentals (Cloud Concepts, Azure Networking – E.g. Creating subnets, Azure Compute – E.g. creating / provisioning Azure Virtual Machines) Azure Resource Management: Subscriptions / Licenses, Role Based Access Control, User / Administrator Roles Azure Active Directory Fundamentals (eg: User, Group, Domain Management). Azure Active Directory Collaboration Solutions (B2B, B2C) Managed Identity (Password Hash Sync / Pass Through Authentication) vs Federated Identity Hybrid Identity Solutions Windows Active Directory Services (including ADDS, Auth Protocols, FSMO Roles, Replications, Group Policies, User Profiles, etc.) Windows Networking (TCP/IP Fundamentals, DNS Zones, DHCP, etc) Office 365 Management AAD Connect / DirSync / MIM / FIM/ Active Directory Federation Services (or any other 3rd party federation) Privileged Identity Management Provisioning to SaaS Applications PowerShell scripting and commands Tools (Network trace – netmon /wireshark, Fiddler) Experience on Additional Technologies (good to have): Microsoft Windows Servers and Client Operating Systems Exchange Server SQL Graph API Modern Auth Protocols (SAML, oAUTH etc.) Seamless Single Sign On ADAL/MSAL libraries Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Responsibilities 1. Case Management (Delivery Excellence) Conducts in-depth case reviews and wellness checks to ensure case progression and resolution. Acts as an escalation point and unblocks service delivery challenges. Provides process and technical feedback to improve case handling. Leads case triage meetings to share knowledge and optimize support. 2. Managing Collaboration Activities Facilitates cross-team collaboration to resolve complex technical issues. Manages the swarming process to bring the right resources together quickly. Coaches engineers on internal collaboration and community-building. Works with stakeholders to drive top priority issue resolution. 3. Process Improvement Gathers and shares feedback to enhance support processes and tools. Partners with managers and SDMs to plan and implement continuous improvements. Identifies process flaws early and advocates for necessary changes. Updates knowledge bases and evangelizes process best practices. 4. Readiness Development Assesses skill gaps and designs training plans for delivery partners and internal teams. Supports readiness initiatives including mentoring, documentation, and knowledge sharing. Collaborates with multiple stakeholders to implement readiness programs. 5. Supportability Activities Shares knowledge in internal communities and responds to engineering queries. Engages in reactive/proactive collaboration via swarming and issue management. Helps build communities across support roles to drive operational excellence. Drives quality and efficiency improvements in partnership with delivery leaders. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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0.0 - 31.0 years

1 - 2 Lacs

New Panvel, Panvel

On-site

WE NEED 5 PROMOTERS FOR NOODLES SAMPLING AT DMART PANVEL ,KHARGAR ,MULUND AND OTHER LOCATION. SAMPLING NOODLES TO CONSUMER , GOOD LOOK ,NEAT & CLEAN ,NO SALES MIM 2 MONTHS CONTINUE TIMING 12 TO 8PM ,MONDAY OFF SALARY 15000 TO 18000 CONTACT URGENT

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