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2.0 - 4.0 years

4 - 9 Lacs

Bengaluru

Work from Office

Greeting from Infosys BPM Ltd, We are hiring for MuleSoft, MIM, L1 support- Service Desk, TOSCA, EWM skills. Please walk-in for interview on 8th July 2025 at Bangalore location. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-217810 Interview details Interview Date: 8th July 2025 Interview Time: 10 AM till 1 PM Interview Venue: Bangalore :: Infosys JP Nagar Infosys BPM Limited, #785,Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,Sarakki,1st Phase JP Nagar, Bengaluru, Karnataka560078, Landmark: Near Sindhoor Convention Centre Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: MuleSoft Hands on Experience in MuleSoft Development. Hands on Experience in Any point Studio, connectors, Scopes, Routers, Flows, caching, and Exception handling. Hands-on experience on design, build, testing, debug, deploy, manage APIs and integrations. Good hands-on experience in API Manager, Runtime Manager, Exchange, RAML and Design Center. Should have knowledge on REST-based APIs, SOAP Web Services and different Protocols. knowledge on API gateway policies. Hands-on experience for designing MUnit Test cases for the flows. Experience in API securities like OAuth, JWT & Basic authentication Hands on experience in integration testing tools like Postman, SOAP Certification in Mulesoft MCD added an advantage. Have knowledge on Github, Jenkins. Should have knowledge on API Monitoring, Visualizer and Analytics Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. Job Description: L1 support- Service Desk Experience in a technical support role, preferably with Windows environments. Strong understanding of Windows operating systems, including troubleshooting common issues. Excellent communication and interpersonal skills, with the ability to explain technical concepts in a user-friendly manner. Active listening skills and a genuine desire to help others. Proficient in PC troubleshooting methodologies and remote access tools. Job Description: TOSCA Hands-on experience in automation using Tricentis TOSCA Hands-on experience in creating CI/CD pipeline using Jenkins Hands-on experience with Web Application testing, REST API testing. Hands-on experience using the Tricentis TOSCA automation tool for UI validations. Hands-on experience in writing custom control code for TOSCA. REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.

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5.0 - 8.0 years

3 - 6 Lacs

Chennai

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Mandatory Skills ITIL and Infra Operation Mgmt Rates including mark up - 65K/M Work Location – pls mention city and preferably office address as well Chennai, Wipro CDC 5 Rotation shift(Mor 6am-3.30pm/Noon (2pm-11.30pm)/Night9pm-6.30am)). CAB for night shift as per Wipro policy. ͏ Years of exp needed Relevant 4-5 in Operation Mgmt/ Incident Mgmt/Major Incident mgmt. Job Description (needed in this format; pls ensure NO client sensitive information is in it, as it would be advertised on various public job portals) Must have handled operations in a shift independently. Knowledge of IM/MIM/ITIL, Team handling and Vendor handling skill, customer handling skill. Sound knowledge of Incident management, ServiceNow, Must have handled MIM independently. Manage incident management bridge calls with support teams, on call support application teams and management. Hands on experience in handling alerts in ServiceNow, manage and resolve High/Critical production and non-production jobs, initiate and manage Bridge Calls. In depth understanding of ITIL processes Incident Management. Identifying potential service issues and failures, along with monitoring and providing end to end solutions. Provide support and assistance to other Operations team members including participate in weekly Lead meetings. Creates incident related performance analysis and reporting for review by IT management. Excellent verbal and written communication skills – able to present information, status and issues in clear and concise manner with goal of driving to a decision. Attention to detail and complex problem-solving abilities from operational and technical perspective. Generating root cause analysis reports for problem causing incidents Aptitude for learning and rapidly mastering new applications and technology. Excellent analytical skills with proficiency in debugging and problem solving. Ability to work independently and as a part of team. ITIL Certified Mandatory Skills ITIL and Infra Operation Mgmt ͏ ͏ ͏ Mandatory Skills: ITIL Incident Mgmt. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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8.0 - 10.0 years

3 - 6 Lacs

Chennai

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Must have handled operations in a shift independently. Knowledge of IM/MIM/ITIL, Team handling and Vendor handling skill, customer handling skill. Sound knowledge of Incident management, ServiceNow, Must have handled MIM independently. Manage incident management bridge calls with support teams, on call support application teams and management. Hands on experience in handling alerts in ServiceNow, manage and resolve High/Critical production and non-production jobs, initiate and manage Bridge Calls. In depth understanding of ITIL processes Incident Management. Identifying potential service issues and failures, along with monitoring and providing end to end solutions. Provide support and assistance to other Operations team members including participate in weekly Lead meetings. Creates incident related performance analysis and reporting for review by IT management. Excellent verbal and written communication skills – able to present information, status and issues in clear and concise manner with goal of driving to a decision. Attention to detail and complex problem-solving abilities from operational and technical perspective. Generating root cause analysis reports for problem causing incidents Aptitude for learning and rapidly mastering new applications and technology. Excellent analytical skills with proficiency in debugging and problem solving. Ability to work independently and as a part of team. ITIL Certified ͏ KEY SKILLS AND COMPETENCIES 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface ͏ ͏ ͏ Mandatory Skills: ITIL Incident Mgmt. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3.0 - 8.0 years

12 - 18 Lacs

Hyderabad, Pune, Bengaluru

Hybrid

Job Summary: We are seeking a skilled Microsoft Identity Manager (MIM) professional to design, implement, maintain, and support identity lifecycle management and access provisioning solutions across the organization. The ideal candidate will have hands-on experience with MIM, including integration with Active Directory, Azure AD, and various enterprise systems. Key Responsibilities: Design, implement, and manage MIM solutions for user provisioning, synchronization, and self-service workflows. Configure and support MIM Synchronization Service and MIM Portal. Integrate MIM with Active Directory, Azure Active Directory, HR systems, and other authoritative sources. Develop and manage MIM workflows, policies, sets, and MPRs (Management Policy Rules). Troubleshoot MIM synchronization issues and ensure data integrity across connected systems. Automate identity lifecycle processes (joiner/mover/leaver scenarios). Collaborate with security, infrastructure, and application teams to define and enforce identity governance policies. Develop technical documentation, including architecture diagrams, configuration guides, and operational procedures. Support upgrades, patches, and system health monitoring for MIM environments. Required Skills & Qualifications: 37 years of experience with Microsoft Identity Manager (FIM/MIM). Deep understanding of identity lifecycle, role-based access control (RBAC), and user provisioning. Strong knowledge of Active Directory, Azure AD, LDAP, and Microsoft ecosystem. Hands-on experience with MIM components: Sync Engine, Portal, Service, and Certificate Management. Proficiency in PowerShell scripting and workflow automation. Experience with connected systems and connectors (e.g., SQL, SAP, Oracle, Exchange, Azure AD). Familiarity with IAM and security frameworks (e.g., NIST, Zero Trust). Bachelors degree in Computer Science, Information Technology, or a related field. Preferred Qualifications: Experience migrating from MIM to Azure AD provisioning or other modern identity platforms. Exposure to SailPoint, Okta, Ping, or other IAM tools. Microsoft certifications (e.g., SC-300, AZ-104, MS-500) are a plus. Experience with hybrid identity environments and cloud security. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Ability to work independently and as part of a cross-functional team. Commitment to best practices, security, and continuous improvement.

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2.0 - 7.0 years

1 - 6 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Role: TSO Exp: Min 2 years Must have Exp in Major Incident Management -MIM Salary: Max 6 LPA. Location: Chennai, Bangalore and Hyderabad. Regards, Vignesh S, 7200396456.

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0 years

0 Lacs

Delhi, India

On-site

Key Responsibilities Lead kickoff calls, product walkthroughs, and account setup to ensure smooth onboarding Act as the main contact for client issues; troubleshoot, resolve, and escalate as needed Coordinate with internal teams for feature launches, gather feedback, and support pilots Maintain CRM data, generate reports, and manage subscriptions and renewals Drive retention through regular check-ins, business reviews, and identifying upsell opportunities About Company: MiM-Essay is one of the world's leading education consulting groups, specializing in helping students gain admission to the best business schools globally. We have experienced exponential growth over the last few years and are valued at over 35 million USD (300+ crores). Additionally, we have a sister company, MentR-Me, which is a free-to-use, one-stop study abroad platform offering students free assistance to achieve admission to their dream schools. We have successfully assisted over 7000 students in gaining admission to top business and engineering schools such as MIT, Cornell, LBS, NUS, HEC Paris, UC Berkeley, and more.

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7.0 years

0 Lacs

Coimbatore, Tamil Nadu, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Career Family Technology Consulting Role Type Technical Engineering and Support The opportunity The cloud operations lead is responsible for overseeing the operational aspects of the Cloud Center of Excellence and should ensure the smooth operation of cloud platforms, including AWS, Azure, and Snowflake. This role requires strong technical background, exceptional leadership skills, and the ability to collaborate effectively with cross-functional teams. Your Key Responsibilities Production Support: Lead a team responsible for providing world class stability for cloud platforms, ensuring uptime and availability of services. Incident Management: Align to incident management processes and procedures to swiftly address and resolve and operational issues. Team Coordination: Partner with internal teams to prioritize tasks, allocate resource effectively, and create trust across the organization on the CC4E platforms. Major Incident Management (MIM): Lead highly visible MIM calls, guiding team members through troubleshooting and resolution process. Interaction with C-Level Management: Serve as a primary point of contact for senior management regarding operational performance, status updates, and strategic initiatives. Platform Oversight: Oversee AWS, Azure, and Snowflake platforms leveraging the cloud management platform consisting of CloudAware, Dynatrace, ServiceNow, Splunk, and Compliance oversight tooling to ensure minimal downtime, quick resolutions to issues, and conducting root cause analyses to prevent future incidents. Continuous Improvement: Identify opportunities for process improvement, automation, and optimization to enhance efficiency and effectiveness. Team Management: Develop operational engineers through performance management, goal setting, mentoring, and coaching to provide opportunities for career growth. Recruitment: Actively participate in the recruitment process by identifying talent needs, interviewing candidates, and selecting new members who align with the organizational culture and values. Skills And Attributes For Success Bachelor’s degree in computer science, Information Technology, or comparable certifications. 7+ years of experience in cloud operations, with proven track record of managing large-scale cloud environments. 5+ years of experience with Public Cloud (IaaS, PaaS, SaaS) services and solutions. Certifications in Amazon Web Services, Azure, or, Snowflake Exceptional communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Excellent leadership skills with the ability to inspire and motivate teams to achieve high performance. In depth knowledge of application development including systems management, monitoring, configuration management, capacity planning and performance tuning, highly availability architectures. Knowledge of ITSM practices (Incident, Problem Management, CMDB, Change Management) Understanding of Infrastructure as Code practices (Terraform Enterprise, GitLab) Self-motivated and able to work across diverse technical and non-technical teams. Understanding of Software Development Lifecycle Methodologies and delivery processes (Agile, Scrum, Kanban) Demonstrated DevOps expertise including automation and continuous delivery model. Experience with Management technologies (ServiceNow, CloudWatch, Qradar, Splunk, CloudAware) To qualify for the role, you must have Certifications: Industry certifications Cloud Experience: Experience with cloud platforms DevOps: Familiarity with DevOps practices and tools. Containerization and Orchestration: Experience with Docker and Kubernetes. CI/CD Pipelines: Knowledge of continuous integration and continuous deployment (CI/CD) pipelines. Agile MethodologiesUnderstanding Agile development environments. Soft Skills: Strong leadership, project management, and mentoring skills. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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7.0 years

0 Lacs

Kolkata, West Bengal, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Career Family Technology Consulting Role Type Technical Engineering and Support The opportunity The cloud operations lead is responsible for overseeing the operational aspects of the Cloud Center of Excellence and should ensure the smooth operation of cloud platforms, including AWS, Azure, and Snowflake. This role requires strong technical background, exceptional leadership skills, and the ability to collaborate effectively with cross-functional teams. Your Key Responsibilities Production Support: Lead a team responsible for providing world class stability for cloud platforms, ensuring uptime and availability of services. Incident Management: Align to incident management processes and procedures to swiftly address and resolve and operational issues. Team Coordination: Partner with internal teams to prioritize tasks, allocate resource effectively, and create trust across the organization on the CC4E platforms. Major Incident Management (MIM): Lead highly visible MIM calls, guiding team members through troubleshooting and resolution process. Interaction with C-Level Management: Serve as a primary point of contact for senior management regarding operational performance, status updates, and strategic initiatives. Platform Oversight: Oversee AWS, Azure, and Snowflake platforms leveraging the cloud management platform consisting of CloudAware, Dynatrace, ServiceNow, Splunk, and Compliance oversight tooling to ensure minimal downtime, quick resolutions to issues, and conducting root cause analyses to prevent future incidents. Continuous Improvement: Identify opportunities for process improvement, automation, and optimization to enhance efficiency and effectiveness. Team Management: Develop operational engineers through performance management, goal setting, mentoring, and coaching to provide opportunities for career growth. Recruitment: Actively participate in the recruitment process by identifying talent needs, interviewing candidates, and selecting new members who align with the organizational culture and values. Skills And Attributes For Success Bachelor’s degree in computer science, Information Technology, or comparable certifications. 7+ years of experience in cloud operations, with proven track record of managing large-scale cloud environments. 5+ years of experience with Public Cloud (IaaS, PaaS, SaaS) services and solutions. Certifications in Amazon Web Services, Azure, or, Snowflake Exceptional communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Excellent leadership skills with the ability to inspire and motivate teams to achieve high performance. In depth knowledge of application development including systems management, monitoring, configuration management, capacity planning and performance tuning, highly availability architectures. Knowledge of ITSM practices (Incident, Problem Management, CMDB, Change Management) Understanding of Infrastructure as Code practices (Terraform Enterprise, GitLab) Self-motivated and able to work across diverse technical and non-technical teams. Understanding of Software Development Lifecycle Methodologies and delivery processes (Agile, Scrum, Kanban) Demonstrated DevOps expertise including automation and continuous delivery model. Experience with Management technologies (ServiceNow, CloudWatch, Qradar, Splunk, CloudAware) To qualify for the role, you must have Certifications: Industry certifications Cloud Experience: Experience with cloud platforms DevOps: Familiarity with DevOps practices and tools. Containerization and Orchestration: Experience with Docker and Kubernetes. CI/CD Pipelines: Knowledge of continuous integration and continuous deployment (CI/CD) pipelines. Agile MethodologiesUnderstanding Agile development environments. Soft Skills: Strong leadership, project management, and mentoring skills. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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7.0 years

0 Lacs

Kanayannur, Kerala, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Career Family Technology Consulting Role Type Technical Engineering and Support The opportunity The cloud operations lead is responsible for overseeing the operational aspects of the Cloud Center of Excellence and should ensure the smooth operation of cloud platforms, including AWS, Azure, and Snowflake. This role requires strong technical background, exceptional leadership skills, and the ability to collaborate effectively with cross-functional teams. Your Key Responsibilities Production Support: Lead a team responsible for providing world class stability for cloud platforms, ensuring uptime and availability of services. Incident Management: Align to incident management processes and procedures to swiftly address and resolve and operational issues. Team Coordination: Partner with internal teams to prioritize tasks, allocate resource effectively, and create trust across the organization on the CC4E platforms. Major Incident Management (MIM): Lead highly visible MIM calls, guiding team members through troubleshooting and resolution process. Interaction with C-Level Management: Serve as a primary point of contact for senior management regarding operational performance, status updates, and strategic initiatives. Platform Oversight: Oversee AWS, Azure, and Snowflake platforms leveraging the cloud management platform consisting of CloudAware, Dynatrace, ServiceNow, Splunk, and Compliance oversight tooling to ensure minimal downtime, quick resolutions to issues, and conducting root cause analyses to prevent future incidents. Continuous Improvement: Identify opportunities for process improvement, automation, and optimization to enhance efficiency and effectiveness. Team Management: Develop operational engineers through performance management, goal setting, mentoring, and coaching to provide opportunities for career growth. Recruitment: Actively participate in the recruitment process by identifying talent needs, interviewing candidates, and selecting new members who align with the organizational culture and values. Skills And Attributes For Success Bachelor’s degree in computer science, Information Technology, or comparable certifications. 7+ years of experience in cloud operations, with proven track record of managing large-scale cloud environments. 5+ years of experience with Public Cloud (IaaS, PaaS, SaaS) services and solutions. Certifications in Amazon Web Services, Azure, or, Snowflake Exceptional communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Excellent leadership skills with the ability to inspire and motivate teams to achieve high performance. In depth knowledge of application development including systems management, monitoring, configuration management, capacity planning and performance tuning, highly availability architectures. Knowledge of ITSM practices (Incident, Problem Management, CMDB, Change Management) Understanding of Infrastructure as Code practices (Terraform Enterprise, GitLab) Self-motivated and able to work across diverse technical and non-technical teams. Understanding of Software Development Lifecycle Methodologies and delivery processes (Agile, Scrum, Kanban) Demonstrated DevOps expertise including automation and continuous delivery model. Experience with Management technologies (ServiceNow, CloudWatch, Qradar, Splunk, CloudAware) To qualify for the role, you must have Certifications: Industry certifications Cloud Experience: Experience with cloud platforms DevOps: Familiarity with DevOps practices and tools. Containerization and Orchestration: Experience with Docker and Kubernetes. CI/CD Pipelines: Knowledge of continuous integration and continuous deployment (CI/CD) pipelines. Agile MethodologiesUnderstanding Agile development environments. Soft Skills: Strong leadership, project management, and mentoring skills. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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7.0 years

0 Lacs

Trivandrum, Kerala, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Career Family Technology Consulting Role Type Technical Engineering and Support The opportunity The cloud operations lead is responsible for overseeing the operational aspects of the Cloud Center of Excellence and should ensure the smooth operation of cloud platforms, including AWS, Azure, and Snowflake. This role requires strong technical background, exceptional leadership skills, and the ability to collaborate effectively with cross-functional teams. Your Key Responsibilities Production Support: Lead a team responsible for providing world class stability for cloud platforms, ensuring uptime and availability of services. Incident Management: Align to incident management processes and procedures to swiftly address and resolve and operational issues. Team Coordination: Partner with internal teams to prioritize tasks, allocate resource effectively, and create trust across the organization on the CC4E platforms. Major Incident Management (MIM): Lead highly visible MIM calls, guiding team members through troubleshooting and resolution process. Interaction with C-Level Management: Serve as a primary point of contact for senior management regarding operational performance, status updates, and strategic initiatives. Platform Oversight: Oversee AWS, Azure, and Snowflake platforms leveraging the cloud management platform consisting of CloudAware, Dynatrace, ServiceNow, Splunk, and Compliance oversight tooling to ensure minimal downtime, quick resolutions to issues, and conducting root cause analyses to prevent future incidents. Continuous Improvement: Identify opportunities for process improvement, automation, and optimization to enhance efficiency and effectiveness. Team Management: Develop operational engineers through performance management, goal setting, mentoring, and coaching to provide opportunities for career growth. Recruitment: Actively participate in the recruitment process by identifying talent needs, interviewing candidates, and selecting new members who align with the organizational culture and values. Skills And Attributes For Success Bachelor’s degree in computer science, Information Technology, or comparable certifications. 7+ years of experience in cloud operations, with proven track record of managing large-scale cloud environments. 5+ years of experience with Public Cloud (IaaS, PaaS, SaaS) services and solutions. Certifications in Amazon Web Services, Azure, or, Snowflake Exceptional communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Excellent leadership skills with the ability to inspire and motivate teams to achieve high performance. In depth knowledge of application development including systems management, monitoring, configuration management, capacity planning and performance tuning, highly availability architectures. Knowledge of ITSM practices (Incident, Problem Management, CMDB, Change Management) Understanding of Infrastructure as Code practices (Terraform Enterprise, GitLab) Self-motivated and able to work across diverse technical and non-technical teams. Understanding of Software Development Lifecycle Methodologies and delivery processes (Agile, Scrum, Kanban) Demonstrated DevOps expertise including automation and continuous delivery model. Experience with Management technologies (ServiceNow, CloudWatch, Qradar, Splunk, CloudAware) To qualify for the role, you must have Certifications: Industry certifications Cloud Experience: Experience with cloud platforms DevOps: Familiarity with DevOps practices and tools. Containerization and Orchestration: Experience with Docker and Kubernetes. CI/CD Pipelines: Knowledge of continuous integration and continuous deployment (CI/CD) pipelines. Agile MethodologiesUnderstanding Agile development environments. Soft Skills: Strong leadership, project management, and mentoring skills. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

This candidate will be responsible for prospecting, qualifying, and generating new sales opportunities. In order to be successful in this role and meet or exceed quota, this candidate should feel comfortable communicating with prospects via phone and email who are discovered through a variety of avenues. Responsibilities Research, target and open new client opportunities Develop targeted messaging to engage prospect companies and executives Qualify prospects by understanding customer needs and budgets Update CRM system with all customer communications Qualifications Bachelor's degree or equivalent mim 6month previous sales experience freshers are most welcome Experience with CRM systems

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5.0 years

2 - 3 Lacs

Hyderābād

On-site

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end-to-end, simplified solutions. The CISO organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Security boundaries have changed, and identity is the new perimeter. With such a shift, there is a strong emphasis on carefully analyzing, and in many cases, hitting Refresh on the components that comprise the enterprise identity and access management platforms as we know them. Microsoft is seeking an identity and security focused engineer to join the CISO organization as we undergo the journey to ensure that the right identities get access to the right resources at the right time, protected each step of the way. With your experience in Microsoft Entra ID and Identity & Access Management technologies, you will help steer our own identity-centric digital transformation and support hundreds of thousands of employees as they seek to empower every person on the planet to accomplish more. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Responsibilities Leverages end-to-end technical expertise in large-scale distributed systems' infrastructure, code, inter- and intra-service dependencies, and operations to enhance the reliability, performance, efficiency, latency, and scalability of services and products operating proactively and continuously at scale. Develops code, scripts, systems, and/or tools to automate complex and repetitive tasks, enhance operational efficiency. Empowers cross-service engineering teams to safely deploy changes to production at increased speed and monitors the effects of changes across systems, services, and products. Designs, implements, and manages Azure IAM solutions ensuring secure and efficient access to resources and applications. Develops IAM policies, procedures, and best practices aligned with organizational security requirements and compliance standards. Collaborates with internal stakeholders to translate business requirements into effective IAM solutions, providing engineering and operational support for a customer-centric Identity platform, with demonstrated expertise in Azure, Identity, and Access Management technologies, including SaaS, Single Sign-On, and Multifactor Authentication solutions. Partners with engineering teams and stakeholders understand requirements and translate them into actionable projects embodying SRE principles and efficient technical solutions. Qualifications 5 years of expert-level knowledge on identity technologies including Microsoft Entra IDAzure Active Directory, Active Directory, Federation Services, and Credential management, with proven experience in large-scale Identity management. Proven experience in automation using Azure technologies/platform and/or strong proficiency in PowerShell/Scripting. Experience in leveraging AI technologies to solve problems will be an added advantage, Demonstrated experience in supporting engineering and Multi-Factor Authentication, with a focus on maintaining Live Site operations and delivering exceptional customer service. Extensive troubleshooting and debugging experience, coupled with the ability to understand and reason about interactions between complex systems. Solid understanding of monitoring, alerting, and observability philosophies and best practices, along with the ability to analyze, decompose, design, and integrate systems or system architectures. Collaborative mindset with the ability to exercise cross-team cooperation and influence, while maintaining empathy for customers and partners and keeping a higher-level perspective. Familiarity with Agile, SDL & SRE principles, Phish resistant certificate-based authentication, and Microsoft Entra ID Multi-Factor Authentication solutions such as Microsoft Authenticator app, Windows Hello for Business, FIDO2 security key, OATH hardware/software token. Experience with Windows Conditional Access policies and multifactor authentication, the ability to analyze problems and make appropriate decisions quickly, drive large, complex programs and solutions, and possess excellent interpersonal and dynamic group skills, along with strong written & verbal communication and presentation abilities. Preferred qualifications: Familiarity with on-prem identity technologies like Active Directory, Microsoft Identity Manager (MIM), GPOs Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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8.0 - 10.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Job description: Job Description Do RESPONSIBILITIES • Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs • Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved • Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. • Coordinating with the respective SMEs for speedy resolution of the Major Incident • Ensuring the Major incident is resolved within the SLAs agreed with the Customer • Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. • Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. • Ensuring that all the resolution procedures are updated in the knowledge database / Work log • Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. • Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) • Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents • Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. • Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents ͏ KEY SKILLS AND COMPETENCIES • 8-10 years exp in driving the service operations. • Min 8 year of experience in managing the IM and MIM processes • Preferably ITIL Expert, or Min two ITIL Intermediate certified professional • Strong analytical, communication, presentation and reporting skills • Good leadership, people management and operational skills • Should have exposure to ITIL practices. • Good written & verbal communication skills • Experience in helpdesk environment • Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere • Ability to work in shift and flexible schedule • Ability to motivate staff • Excellent team skills with ability to listen and contribute to discussions and meetings • Building & Maintaining Relationships • End to end ownership for customer satisfaction through levels of support • Planning and organization & working well with Virtual Team • Virtual Team Management Skills • Relationship Management for services and vendors interface ͏ ͏ ͏ Mandatory Skills: ITIL Incident Mgmt . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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2.0 - 7.0 years

1 - 6 Lacs

Hyderabad, Bengaluru

Work from Office

Experience: 2+ Yrs in MIM or SAP GRC Salary: Max 6LPA Shift: Rotational Location: Bangalore & Hyderabad Interview: Direct walk-in NP: Immediate Regards, Js4u 9600445623

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5.0 years

2 - 3 Lacs

Hyderābād

On-site

Site Reliability Engineering IC3 Hyderabad, Telangana, India Date posted Jul 01, 2025 Job number 1836339 Work site Microsoft on-site only Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Site Reliability Engineering Employment type Full-Time Overview Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end-to-end, simplified solutions. The CISO organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Security boundaries have changed, and identity is the new perimeter. With such a shift, there is a strong emphasis on carefully analyzing, and in many cases, hitting Refresh on the components that comprise the enterprise identity and access management platforms as we know them. Microsoft is seeking an identity and security focused engineer to join the CISO organization as we undergo the journey to ensure that the right identities get access to the right resources at the right time, protected each step of the way. With your experience in Microsoft Entra ID and Identity & Access Management technologies, you will help steer our own identity-centric digital transformation and support hundreds of thousands of employees as they seek to empower every person on the planet to accomplish more. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Qualifications 5 years of expert-level knowledge on identity technologies including Microsoft Entra IDAzure Active Directory, Active Directory, Federation Services, and Credential management, with proven experience in large-scale Identity management. Proven experience in automation using Azure technologies/platform and/or strong proficiency in PowerShell/Scripting. Experience in leveraging AI technologies to solve problems will be an added advantage, Demonstrated experience in supporting engineering and Multi-Factor Authentication, with a focus on maintaining Live Site operations and delivering exceptional customer service. Extensive troubleshooting and debugging experience, coupled with the ability to understand and reason about interactions between complex systems. Solid understanding of monitoring, alerting, and observability philosophies and best practices, along with the ability to analyze, decompose, design, and integrate systems or system architectures. Collaborative mindset with the ability to exercise cross-team cooperation and influence, while maintaining empathy for customers and partners and keeping a higher-level perspective. Familiarity with Agile, SDL & SRE principles, Phish resistant certificate-based authentication, and Microsoft Entra ID Multi-Factor Authentication solutions such as Microsoft Authenticator app, Windows Hello for Business, FIDO2 security key, OATH hardware/software token. Experience with Windows Conditional Access policies and multifactor authentication, the ability to analyze problems and make appropriate decisions quickly, drive large, complex programs and solutions, and possess excellent interpersonal and dynamic group skills, along with strong written & verbal communication and presentation abilities. Preferred qualifications: Familiarity with on-prem identity technologies like Active Directory, Microsoft Identity Manager (MIM), GPOs Responsibilities Leverages end-to-end technical expertise in large-scale distributed systems' infrastructure, code, inter- and intra-service dependencies, and operations to enhance the reliability, performance, efficiency, latency, and scalability of services and products operating proactively and continuously at scale. Develops code, scripts, systems, and/or tools to automate complex and repetitive tasks, enhance operational efficiency. Empowers cross-service engineering teams to safely deploy changes to production at increased speed and monitors the effects of changes across systems, services, and products. Designs, implements, and manages Azure IAM solutions ensuring secure and efficient access to resources and applications. Develops IAM policies, procedures, and best practices aligned with organizational security requirements and compliance standards. Collaborates with internal stakeholders to translate business requirements into effective IAM solutions, providing engineering and operational support for a customer-centric Identity platform, with demonstrated expertise in Azure, Identity, and Access Management technologies, including SaaS, Single Sign-On, and Multifactor Authentication solutions. Partners with engineering teams and stakeholders understand requirements and translate them into actionable projects embodying SRE principles and efficient technical solutions. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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7.0 years

8 - 9 Lacs

Hyderābād

On-site

Job Information Job Opening Status In-progress Industry Retail/Fashion Salary As per the band & Grade Date Opened 06/30/2025 Job Type Full time Work Experience 7+ years City Hyderabad State/Province Telangana Country India Zip/Postal Code 500001 About Us Groupsoft US. is a Software Service’s company providing Consulting on transformational programs and implementation services to large Retail and Fashion organizations across North America and Europe. At Groupsoft, bold, innovative thinking, inspired people, and passion for results come together to simplify, strengthen, and transform the way Retail, Wholesale, and Fashion businesses are structured. Job Description The Consultant facilitates the implementation and support of SAP modules to enhance the client’s business functionality and overall performance while maintaining a high degree of customer satisfaction. Should be able to articulate business requirements and propose SAP solutions. Should have experience in understanding SAP Implementation project methodology, phases, and work as per tight timelines as per project schedules/ resources. Should be able to analyze the current business processes and scenarios of the client and recommend/develop solutions to meet the client's needs. Should be responsible primarily for the successful implementation of the SAP module, providing functional expertise, guidance, presentation, and instruction on SAP products to clients and other stakeholders. Should have experience in managing complex or novel assignments requiring the development of new or improved procedures. Should demonstrate the ability to translate complex technical concepts into clear and concise documentation and discussion. Consultants must be able to understand the specific area project risks and be able to engage the right stakeholders on a timely basis. Should be able to contribute to pre-sales, customer demos, Retail roadmaps, Customer POCs Should be able to lead in-house initiatives and focus groups to create knowledge assets and services Should be able to improve efficiency of delivery through knowledge assets & services creation Should be able to ramp up internal colleagues Customer Expectation Management Should have experience in managing customer expectations throughout the project lifecycle with a proactive approach and positive attitude SAP IS Retail / Fashion Consulting and Implementation Should possess at least 5 to 8 years of experience in Business Process analysis, problem definition, and detailing of Processes of SAP IS-Retail different functional areas related to Retail Materials Management and Supply Chain Should understand the Implementation Lifecycle including the BluePrint phase, Design and Configuration phases, RICEFW Management, Testing ( Unit Testing, Functional Testing, User Acceptance Testing) Data Migration Process, and Hyper care support Should have strong experience related to Process, Configuration, and support in the following areas (preferably at least 2 specific areas mentioned below): Requirements Hard Skills SAP Retail - Procurement and Materials Management Procure to Pay Process, Inventory Management Hands-on experience working on purchase requisition, purchase orders, standard procurement processes, purchase-to-order, and third-party order procurement processes Purchase Pricing, Vendor Rebate Hands-on experience working on Goods Movements ( Goods Receipts, Issue, Transfer-in, Transfer Out), Inventory Stock Take Process Advance Return Management including Return Material Authorization Integration of MM Module with SD and FI MRP Run and Requirement Planning SAP Retail Master Data: Article Master, Assortment and Listing, Store Master, Business Partner Master, Store Group, Merchandise Hierarchy, Article Hierarchy, Season SAP Retail - Merchandise Management (Additional desired skills - Good to have) SAP Retail Pricing and Promotion Management Load Balancing, Stock Allocation, Empties, Value Added Services POS Outbound and Inbound Process SAP MIM - Merchandise Instore Management Soft skills: Attitude Must have a positive and impactful Consulting Attitude, A Can-do attitude is key for this role. Time Management For the successful delivery of a project, time is of the essence, Hence a task-level time-bound approach would be a key skill the consultant must possess. Diversity and Inclusion Must have experience working in a multicultural and diverse environment and be able to develop Relationship Building with internal and external team members. Communication: Must have strong and positive verbal and written communication skills. Must be able to discuss the specific subject area requirements with business users and stakeholders in a detailed manner. Must have a strong listening capability along with analytical thinking, Must be able to comprehend the business needs in simple language with industry examples. Should be proactive in communication, understanding customer requirements, aligning deliverables to expectations, and ensuring a seamless experience from planning to execution Working Hours and Travel The majority of Groupsoft customers are based out of North America and Europe, hence working hours flexibility would be required. The position will also entail global travel on time to time-to-time basis, hence the candidate must be ready to travel onsite for a short duration. Learning ability Considering SAP products/solutions are always evolving, new versions and technologies learnings are key for consulting success, The consultants need to be on top of the learning curve and keep on building new skills in the different modules of SAP. Groupsoft provides SAP Learning hub access as well as also provide ongoing training and certification opportunities for all team members Benefits Benefits Competitive salary and performance-based bonuses. Family Health, dental, and vision insurance. Corporate Bonus. Soft skills Training, SAP course Training, certification benefits. Flexible working hours, and Hybrid work options. Professional development opportunities. Collaborative and inclusive work environment.

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4.0 - 10.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Dear Candidate, We are Organizing a walk-in Drive at Hyderabad Location on 05-July-2025. Please find details below: Role: Network Engineer Exp: 4 to 10 Years Location: Hyderabad Venue: TCS Deccan park , Hyderabad Address: Deccan Park, Plot No.1, Hitech City Main Rd, Software Units Layout, HUDA Techno Enclave, Madhapur, Hyderabad, Telangana 500081 JD: • Responsible for creating High level Network design, Low level design, Implementation Plan, migration plan, testing plan for the new projects. • Expertise knowledge in Cisco Products ( Cisco Wireless Controllers, Cisco Access Points, Cisco ASA) and Palo Alto firewalls • Knowledge in Zscalar and Cisco ISE • Update the Network devices into the ITSM & Monitoring Tools for management and monitoring and Solar Winds administration • Responsible for troubleshooting and fixing the Network issues (Priority Low to Critical) • Work collaboratively with Customer L3 team and TCS internal towers to identify and fix complex issues • Participate in MIM (Major Incident Management) Calls and provide solution/ update on a timely manner • Technical co-ordination with the OEM support in the event of any Technology assistance • Coordinate with Customer Local Site Contact for Hardware/cabling/ WAN link related issues. • To lead Network monitoring and complex troubleshooting activities over supported network/IT Infrastructure covering multi-vendor and multi-site large enterprise environment. • Lead all critical P1/P2 incidents reported by business and collaborate with other technical SMEs on all incidents affecting production systems. • Troubleshoot and resolve network and Security incidents, Coordinate with wider team (onsite and offshore), OEM support teams to resolve issues. • Lead technical discussions and have up to date knowledge on the latest industry trends and technology. • Measure, report and Maintain all service delivery KPIs / SLA as defined in the service contract. • Analyze data relationships and dependencies, business and service delivery processes and communication needs regarding existing and new systems. • To raise equipment, Return Material Authorizations (RMAs) and to track these through to problem resolution. • Follow up on problem management and investigate workarounds and permanent fixes for reoccurring incidents. • Executes activities safely in accordance with the relevant Technology and HSE Standards. • Mandatory to have skills/experience (Apply only if you have experience as mentioned below) : In depth knowledge in Networking- Routing, Switching, LAN, WAN, SDWAN • IP Routing protocols BGP, EIGRP, OSPF, VRRP, LDP,RSVP, STP, RSTP, MSTP, Multicast, Policy based routing • Switches/Routers/Load blanacers/WAN/ SDWAN Optimizers/ Firewalls • Routing, Switching, WAN Optimization and Load balancing. • Network technologies and solutions including IPv6, MPLs, BGP, EIGRP, OSPF, HSRP, multicast, policy-based routing, ether-channel, QoS, traffic-shaping, Load balancing, VPN tunnels, WAN Optimization. • Clear understanding of 802.11a/b/g/n Wi-Fi standards and related components • Wireless Controllers and Access Points • Network security policies and firewall administration for Cisco, Checkpoint and Palo Alto firewalls • IDP / IPS management • BIGIP F5 (LTM and GTM) • Good understanding of Juniper Q-Fabric Operation & Design" Documents to Carry: 1.TCS application form available on iBegin 2. PAN/Aadhaar or any other Government ID Proof. 3. Updated CV/Resume to be provided. 4. 2 Passport size Photographs Please reach the venue by 10:00 AM. Regards Gunsheel Sidana Human Resources Talent Acquisition Group Tata Consultancy Services

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4.0 - 7.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Walkin drive @TCS Hyderabad (Deccan Park Plot No 1, Software Units Layout, Madhapur, Hyderabad, Telangana 500081) Years of experience: 4-7 years Job Location: Hyderabad • 4 plus years of experience in Network Design, Implementation and support • Responsible for creating High level Network design, Low level design, Implementation Plan, migration plan, testing plan for the new projects. • Expertise knowledge in Cisco Products ( Cisco Wireless Controllers, Cisco Access Points, Cisco ASA) and Palo Alto firewalls • Knowledge in Zscalar and Cisco ISE • Update the Network devices into the ITSM & Monitoring Tools for management and monitoring and Solar Winds administration • Responsible for troubleshooting and fixing the Network issues (Priority Low to Critical) • Work collaboratively with Customer L3 team and TCS internal towers to identify and fix complex issues • Participate in MIM (Major Incident Management) Calls and provide solution/ update on a timely manner • Technical co-ordination with the OEM support in the event of any Technology assistance • Coordinate with Customer Local Site Contact for Hardware/cabling/ WAN link related issues

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8.0 - 10.0 years

0 Lacs

Coimbatore, Tamil Nadu, India

On-site

Job description: Job Description Do RESPONSIBILITIES • Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs • Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved • Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. • Coordinating with the respective SMEs for speedy resolution of the Major Incident • Ensuring the Major incident is resolved within the SLAs agreed with the Customer • Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. • Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. • Ensuring that all the resolution procedures are updated in the knowledge database / Work log • Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. • Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) • Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents • Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. • Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents ͏ KEY SKILLS AND COMPETENCIES • 8-10 years exp in driving the service operations. • Min 8 year of experience in managing the IM and MIM processes • Preferably ITIL Expert, or Min two ITIL Intermediate certified professional • Strong analytical, communication, presentation and reporting skills • Good leadership, people management and operational skills • Should have exposure to ITIL practices. • Good written & verbal communication skills • Experience in helpdesk environment • Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere • Ability to work in shift and flexible schedule • Ability to motivate staff • Excellent team skills with ability to listen and contribute to discussions and meetings • Building & Maintaining Relationships • End to end ownership for customer satisfaction through levels of support • Planning and organization & working well with Virtual Team • Virtual Team Management Skills • Relationship Management for services and vendors interface ͏ ͏ ͏ Mandatory Skills: ITIL Incident Mgmt . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0.0 - 5.0 years

0 Lacs

Hyderabad, Telangana

On-site

Site Reliability Engineering IC3 Hyderabad, Telangana, India Date posted Jul 01, 2025 Job number 1836339 Work site Microsoft on-site only Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Site Reliability Engineering Employment type Full-Time Overview Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end-to-end, simplified solutions. The CISO organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Security boundaries have changed, and identity is the new perimeter. With such a shift, there is a strong emphasis on carefully analyzing, and in many cases, hitting Refresh on the components that comprise the enterprise identity and access management platforms as we know them. Microsoft is seeking an identity and security focused engineer to join the CISO organization as we undergo the journey to ensure that the right identities get access to the right resources at the right time, protected each step of the way. With your experience in Microsoft Entra ID and Identity & Access Management technologies, you will help steer our own identity-centric digital transformation and support hundreds of thousands of employees as they seek to empower every person on the planet to accomplish more. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Qualifications 5 years of expert-level knowledge on identity technologies including Microsoft Entra IDAzure Active Directory, Active Directory, Federation Services, and Credential management, with proven experience in large-scale Identity management. Proven experience in automation using Azure technologies/platform and/or strong proficiency in PowerShell/Scripting. Experience in leveraging AI technologies to solve problems will be an added advantage, Demonstrated experience in supporting engineering and Multi-Factor Authentication, with a focus on maintaining Live Site operations and delivering exceptional customer service. Extensive troubleshooting and debugging experience, coupled with the ability to understand and reason about interactions between complex systems. Solid understanding of monitoring, alerting, and observability philosophies and best practices, along with the ability to analyze, decompose, design, and integrate systems or system architectures. Collaborative mindset with the ability to exercise cross-team cooperation and influence, while maintaining empathy for customers and partners and keeping a higher-level perspective. Familiarity with Agile, SDL & SRE principles, Phish resistant certificate-based authentication, and Microsoft Entra ID Multi-Factor Authentication solutions such as Microsoft Authenticator app, Windows Hello for Business, FIDO2 security key, OATH hardware/software token. Experience with Windows Conditional Access policies and multifactor authentication, the ability to analyze problems and make appropriate decisions quickly, drive large, complex programs and solutions, and possess excellent interpersonal and dynamic group skills, along with strong written & verbal communication and presentation abilities. Preferred qualifications: Familiarity with on-prem identity technologies like Active Directory, Microsoft Identity Manager (MIM), GPOs Responsibilities Leverages end-to-end technical expertise in large-scale distributed systems' infrastructure, code, inter- and intra-service dependencies, and operations to enhance the reliability, performance, efficiency, latency, and scalability of services and products operating proactively and continuously at scale. Develops code, scripts, systems, and/or tools to automate complex and repetitive tasks, enhance operational efficiency. Empowers cross-service engineering teams to safely deploy changes to production at increased speed and monitors the effects of changes across systems, services, and products. Designs, implements, and manages Azure IAM solutions ensuring secure and efficient access to resources and applications. Develops IAM policies, procedures, and best practices aligned with organizational security requirements and compliance standards. Collaborates with internal stakeholders to translate business requirements into effective IAM solutions, providing engineering and operational support for a customer-centric Identity platform, with demonstrated expertise in Azure, Identity, and Access Management technologies, including SaaS, Single Sign-On, and Multifactor Authentication solutions. Partners with engineering teams and stakeholders understand requirements and translate them into actionable projects embodying SRE principles and efficient technical solutions. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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0 years

0 Lacs

Delhi, India

On-site

Key Responsibilities Coordinate with multiple teams for the successful completion of a client's application. Track and monitor applications, updating clients on their application status regularly. Ensure clients are smoothly onboarded by guiding them through our onboarding process and addressing any questions or concerns. Maintain accurate records of applications and client interactions in our database. Coordinate with clients to gather necessary information for applications. Collaborate with team members to improve application strategies and client onboarding processes. Provide regular updates to clients regarding their applications and onboarding status. Assist in other operational tasks as needed to support the team. Process and submit applications on behalf of clients About Company: MiM-Essay is one of the world's leading education consulting groups, specializing in helping students gain admission to the best business schools globally. We have experienced exponential growth over the last few years and are valued at over 35 million USD (300+ crores). Additionally, we have a sister company, MentR-Me, which is a free-to-use, one-stop study abroad platform offering students free assistance to achieve admission to their dream schools. We have successfully assisted over 7000 students in gaining admission to top business and engineering schools such as MIT, Cornell, LBS, NUS, HEC Paris, UC Berkeley, and more.

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2.0 - 7.0 years

4 - 7 Lacs

Hyderabad, Pune, Bengaluru

Work from Office

Take ownership of major incidents, ensuring rapid resolution minimum downtime Coordinate with technical business teams to troubleshoot restore services Facilitate bridge calls war rooms during critical outages Provide timely accurate communication Required Candidate profile Ensure all incidents are logged, updated, and closed within defined SLAs Participate in service improvement plans and proactive risk assessments Experience with ITIL processes Perks and benefits Perks and Benefits

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8.0 - 10.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job description: Job Description Do RESPONSIBILITIES • Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs • Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved • Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. • Coordinating with the respective SMEs for speedy resolution of the Major Incident • Ensuring the Major incident is resolved within the SLAs agreed with the Customer • Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. • Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. • Ensuring that all the resolution procedures are updated in the knowledge database / Work log • Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. • Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) • Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents • Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. • Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents ͏ KEY SKILLS AND COMPETENCIES • 8-10 years exp in driving the service operations. • Min 8 year of experience in managing the IM and MIM processes • Preferably ITIL Expert, or Min two ITIL Intermediate certified professional • Strong analytical, communication, presentation and reporting skills • Good leadership, people management and operational skills • Should have exposure to ITIL practices. • Good written & verbal communication skills • Experience in helpdesk environment • Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere • Ability to work in shift and flexible schedule • Ability to motivate staff • Excellent team skills with ability to listen and contribute to discussions and meetings • Building & Maintaining Relationships • End to end ownership for customer satisfaction through levels of support • Planning and organization & working well with Virtual Team • Virtual Team Management Skills • Relationship Management for services and vendors interface ͏ ͏ ͏ Mandatory Skills: ITIL Incident Mgmt . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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12.0 - 16.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Greetings from TCS!!!!!!! TCS Hiring for Network Architect Job Location: PAN INDIA Experience Range: 12-16 Years Job Description : Experience in Network Design, Implementation and support Responsible for creating High level Network design, Low level design, Implementation Plan, migration plan, testing plan for the new projects. Validating the existing design and provide recommendations for optimization Expertise knowledge in Cisco Products (Nexus 7K,5K.2K, Cisco 6500 switches, Cisco Wireless Controllers, Cisco Access Points and Cisco access switches 3750, 2960) Expertise knowledge in Juniper Products ( EX Series Switches and MX Series Routers) Responsible for troubleshooting and fixing Major Network issues (Priority Medium to Critical) Work collaboratively with Customer L3 team and TCS internal towers to identify and fix complex issues Participate in MIM (Major Incident Management) Calls and provide solution/ update on a timely manner Provide appropriate guidance to L1/L2 team Technical co-ordination with the OEM support in the event of any Technology assistance Update Training and Support documentation

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0.0 - 8.0 years

0 Lacs

Hyderabad, Telangana

On-site

Job Information Job Opening Status In-progress Industry Retail/Fashion Salary As per the band & Grade Date Opened 06/30/2025 Job Type Full time Work Experience 7+ years City Hyderabad State/Province Telangana Country India Zip/Postal Code 500001 About Us Groupsoft US. is a Software Service’s company providing Consulting on transformational programs and implementation services to large Retail and Fashion organizations across North America and Europe. At Groupsoft, bold, innovative thinking, inspired people, and passion for results come together to simplify, strengthen, and transform the way Retail, Wholesale, and Fashion businesses are structured. Job Description The Consultant facilitates the implementation and support of SAP modules to enhance the client’s business functionality and overall performance while maintaining a high degree of customer satisfaction. Should be able to articulate business requirements and propose SAP solutions. Should have experience in understanding SAP Implementation project methodology, phases, and work as per tight timelines as per project schedules/ resources. Should be able to analyze the current business processes and scenarios of the client and recommend/develop solutions to meet the client's needs. Should be responsible primarily for the successful implementation of the SAP module, providing functional expertise, guidance, presentation, and instruction on SAP products to clients and other stakeholders. Should have experience in managing complex or novel assignments requiring the development of new or improved procedures. Should demonstrate the ability to translate complex technical concepts into clear and concise documentation and discussion. Consultants must be able to understand the specific area project risks and be able to engage the right stakeholders on a timely basis. Should be able to contribute to pre-sales, customer demos, Retail roadmaps, Customer POCs Should be able to lead in-house initiatives and focus groups to create knowledge assets and services Should be able to improve efficiency of delivery through knowledge assets & services creation Should be able to ramp up internal colleagues Customer Expectation Management Should have experience in managing customer expectations throughout the project lifecycle with a proactive approach and positive attitude SAP IS Retail / Fashion Consulting and Implementation Should possess at least 5 to 8 years of experience in Business Process analysis, problem definition, and detailing of Processes of SAP IS-Retail different functional areas related to Retail Materials Management and Supply Chain Should understand the Implementation Lifecycle including the BluePrint phase, Design and Configuration phases, RICEFW Management, Testing ( Unit Testing, Functional Testing, User Acceptance Testing) Data Migration Process, and Hyper care support Should have strong experience related to Process, Configuration, and support in the following areas (preferably at least 2 specific areas mentioned below): Requirements Hard Skills SAP Retail - Procurement and Materials Management Procure to Pay Process, Inventory Management Hands-on experience working on purchase requisition, purchase orders, standard procurement processes, purchase-to-order, and third-party order procurement processes Purchase Pricing, Vendor Rebate Hands-on experience working on Goods Movements ( Goods Receipts, Issue, Transfer-in, Transfer Out), Inventory Stock Take Process Advance Return Management including Return Material Authorization Integration of MM Module with SD and FI MRP Run and Requirement Planning SAP Retail Master Data: Article Master, Assortment and Listing, Store Master, Business Partner Master, Store Group, Merchandise Hierarchy, Article Hierarchy, Season SAP Retail - Merchandise Management (Additional desired skills - Good to have) SAP Retail Pricing and Promotion Management Load Balancing, Stock Allocation, Empties, Value Added Services POS Outbound and Inbound Process SAP MIM - Merchandise Instore Management Soft skills: Attitude Must have a positive and impactful Consulting Attitude, A Can-do attitude is key for this role. Time Management For the successful delivery of a project, time is of the essence, Hence a task-level time-bound approach would be a key skill the consultant must possess. Diversity and Inclusion Must have experience working in a multicultural and diverse environment and be able to develop Relationship Building with internal and external team members. Communication: Must have strong and positive verbal and written communication skills. Must be able to discuss the specific subject area requirements with business users and stakeholders in a detailed manner. Must have a strong listening capability along with analytical thinking, Must be able to comprehend the business needs in simple language with industry examples. Should be proactive in communication, understanding customer requirements, aligning deliverables to expectations, and ensuring a seamless experience from planning to execution Working Hours and Travel The majority of Groupsoft customers are based out of North America and Europe, hence working hours flexibility would be required. The position will also entail global travel on time to time-to-time basis, hence the candidate must be ready to travel onsite for a short duration. Learning ability Considering SAP products/solutions are always evolving, new versions and technologies learnings are key for consulting success, The consultants need to be on top of the learning curve and keep on building new skills in the different modules of SAP. Groupsoft provides SAP Learning hub access as well as also provide ongoing training and certification opportunities for all team members Benefits Benefits Competitive salary and performance-based bonuses. Family Health, dental, and vision insurance. Corporate Bonus. Soft skills Training, SAP course Training, certification benefits. Flexible working hours, and Hybrid work options. Professional development opportunities. Collaborative and inclusive work environment.

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