354 Mim Jobs - Page 4

Qui nous sommes Chez Kyndryl, nous concevons, développons, gérons et modernisons les systèmes technologiques essentiels dont le monde dépend au quotidien. Alors pourquoi travailler chez Kyndryl? Nous allons toujours de l'avant – nous nous poussons sans cesse à aller plus loin dans nos efforts pour construire un monde plus équitable et inclusif pour nos employé.es, nos client.es et nos communautés. Un rôle Are you passionate about delivering exceptional service and revolutionizing the world of technology? We have an incredible opportunity for a talented individual to join our dynamic team as a Delivery Management Lead. In this customer-centric role, you will play a pivotal role in ensuring our customers receive top-notch service within a contractual framework. As a visionary leader, you will inspire and guide our team of experts to deliver high-quality and reliable information technology services. Working closely with the latest systems, software products, and networked devices, you will align our solutions perfectly with our customers' evolving business needs. Your deep knowledge of the services we provide paired with your understanding of customer businesses, will enable you to propose and implement tailored solutions that exceed their expectations. You will be an integrated part of our customer account structure, fostering strong relationships with our customers and collaborating closely with our Delivery Partner. Together, you will create an environment that promotes innovation, collaboration, and customer success. By owning the technical and managerial support for our field engineers, technicians, system administrators, subject matter experts, and product support personnel, you will empower them to deliver, manage, maintain, and deploy IT services effectively. When it comes to troubleshooting incidents, problems, changes, and escalations, you will be at the forefront, providing swift support to fix any issues that may arise in malfunctioning services, operations, software, or equipment. Your expertise will be crucial in ensuring that our systems run smoothly, offering our customers a seamless experience. As a Delivery Management Lead, you will have the unique opportunity to collaborate with an exceptional team of Delivery Partners, Architects, and SREs (Site Reliability Engineers). Together, you will co-create, design, deploy, and maintain reliable, available, and future-proof systems and services. Your innovative ideas and leadership skills will play a vital role in shaping the technological landscape of our organization and the industry as a whole. If you are ready to make an impact, drive customer success, and be at the forefront of technological advancements, this is the role for you. Join our team and be part of an exhilarating journey as we reshape the IT services landscape with creativity, passion, and excellence. Your Future at Kyndryl Kyndryl has a global footprint, which means that as a Delivery Management Lead at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential – offering a wide range of professional and personal growth opportunities that you won’t find anywhere else. Qui vous êtes You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills And Experience Having 5+years of Experience in Incident Management Manage all major incidents (Sev1, Sev2) and urgent/on-demand Sev3 incidents in a 24x7 centralized desk. Receive and log incidents via phone, email, and web in SNOW Portal. Perform initial assessment, categorization, and prioritization using the Call Logging Template (CLT). Lead and facilitate incident calls with full ownership until resolution. Conduct initial discovery and provide preliminary support before engaging domain SMEs. Assign incidents to appropriate resolution groups and drive closure. Initiate bridges and release notifications with meaningful progress updates. Keep internal and external stakeholders informed throughout the incident lifecycle. Escalate unresolved incidents per escalation procedures approved by CUSTOMER SPOC. Maintain and update the MIM portal with all relevant incident information. Ensure incidents are not closed until fully resolved and approved by CUSTOMER. Conduct quarterly reviews and audits of processes, roles, and documentation. Preferred Skills And Experience Maintain daily trackers for P1/P2 incidents and bridge adherence. Publish weekly and monthly dashboards with insightful analysis. Follow up for RCA post-incident closure for CUSTOMER-dependent P1 incidents. Organize monthly cross-skill training with domain teams. Maintain and reconcile escalation matrices and notification distribution lists Être soi-même La diversité, c'est bien plus que notre apparence ou nos origines, c'est notre façon de penser et notre identité. Nous accueillons des personnes de toutes cultures, origines et expériences. Mais nous ne le faisons pas seuls : Nos réseaux d'inclusion des Kyndryls ne sont qu'un des nombreux moyens que nous utilisons pour créer un lieu de travail où tous les Kyndryls peuvent trouver et fournir un soutien et des conseils. Cette volonté d'accueillir tout le monde dans notre entreprise signifie que Kyndryl vous donne – ainsi qu'à votre voisin – la possibilité d'apporter votre entièreté au travail, individuellement et collectivement, et de soutenir l'activation de notre culture équitable. C'est la manière Kyndryl. Ce que à quoi vous pouvez vous attendre Avec des ressources de pointe et des clients de Fortune 100, chaque jour est une occasion d'innover, de développer de nouvelles capacités, de nouvelles relations, de nouveaux processus et une plus-value. Notre guichet d'apprentissage pour les employés vous donne accès à la meilleure formation du secteur pour obtenir des certifications et des accréditations, notamment Université Microsoft, Centre d'Excellence AWS Cloud, Udemy et la revue commerciale Harvard. Grâce à notre plateforme de bénévolat et de dons à l'échelle de l'entreprise, vous pouvez faire des dons, lancer des collectes de fonds, faire du bénévolat et rechercher plus de 2 millions d'organisations à but non lucratif. Chez Kyndryl, nous investissons énormément en vous! Nous voulons que vous réussissiez pour qu'ensemble, nous réussissions tous. Faites-vous recommander! Si vous connaissez quelqu'un qui travaille chez Kyndryl, à la question « Comment avez-vous entendu parler de nous? » pendant le processus de candidature, sélectionnez « Recommandation d'un employé » et entrez le nom de votre contact et son adresse courriel chez Kyndryl.

Cloud Team Lead Primary Skills : AWS Cloud Infra JOB DESCRIPTION - CLOUD OPERATION LEAD Deep knowledge and experience of planning, deploying and proactively managing multi cloud environments like AWS and Azure Public Cloud hosting environment to enable the core technologies to be run effectively in a 24x7x365 support model. AWS Cloud skills & experience is must and Azure Cloud skills & experience is optional. Ensure Proactively monitoring of clients multi cloud infrastructure (AWS, Azure) availability, performance, security, scalability and cost optimization. Identify and Recommend Technical and process Gaps and implement best practices in client’s AWS & Azure environment. Deep knowledge and experience of DevOPS Tools and Technique. Providing technical guidance and support to a team of DevOps engineers, fostering a collaborative and high-performing environment. Defining and driving the DevOps strategy, including identifying opportunities for automation and tool implementation to improve efficiency. Maintain infrastructure as code using Terraform. Defining and managing the build, test, and deployment pipeline, ensuring smooth and reliable software delivery. Implementing automation solutions for various processes, including infrastructure provisioning, configuration management, and deployment. Deep knowledge of Microsoft Azure and AWS security tools and service offerings and ensure customer multi cloud environment and data security. Ensuring systems are secure and compliant with relevant standards and best practices. Identifying opportunities for continuous improvement in processes, tools, and technologies. Involvement in recover servers across multiple sites & regions. Excellent Knowledge of Windows & Linux Server’s performance and Troubleshooting Technical Documentation, Incident, Problem and Change management as per the ITIL Standards and ensuring contractual SLAs are met. Excellent communications and presentation skills to lead the Major incidents, sharing updates during MIM calls and Business Review meetings. Effective in Collaboration with all stakeholders and good in problem solving. Experience working on Windows Server 2008,2012,2016,2022 Experience working on Linux OS 6, 7, 8 Excellent Knowledge Windows & Linux Server’s performance and Troubleshooting Driving Major Incidents Skills and Qualifications : Should have at least 12 to 15 years of Infra experience in OS and Cloud technologies support. Cloud Technologies: Strong expertise in at least one major cloud platform (AWS, Azure). DevOps Methodologies and Tools: Experience with CI/CD pipelines, automation tools (e.g., Jenkins, Docker, Kubernetes), and configuration management tools (e.g., Ansible, Chef). Infrastructure as a Code: Good knowledge and experience of Terraform and good if Certified. Scripting and Programming: Proficiency in scripting relevant to cloud development. Security and Compliance: Understanding of Cyber security best practices and compliance requirements. Monitoring and Logging: Experience with monitoring and logging tools for cloud environments. Leadership and Mentorship: Experience in leading and mentoring teams, providing technical guidance and support. Problem-solving and Troubleshooting: Ability to analyze and resolve complex technical issues. Communication and Collaboration: Strong communication and collaboration skills to effectively work with diverse teams.

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Nexthink Product Lead, you'll play a crucial role in a dynamic environment, managing the entire platform and settings to improve the digital staff experience. Our Team At our GTAS Interoperability team, you'll find a cohesive ensemble of experts dedicated to supporting and enhancing our various technology departments, such as Support, MIM/SRE, Network, Voice, EUC/SD, Product, and Engineering. We cultivate a welcoming and inventive environment where the contributions of every team member are respected and applauded. Our shared objective is to deliver seamless digital experiences for our colleagues worldwide. What You’ll Do Platform Management: Improve product lifecycle through strategic vendor management, contract oversight, and user empowerment to increase product value. Deploy, configure, and maintain the Nexthink platform. Ensure licensing is managed and allocated accurately to end users. Manage roles and access to foster and strengthen user groups. Ensure the platform is up-to-date with the latest software versions and patches. Monitor platform performance and ensure high availability. Monitor DEX Scores and build recommendations for improvement. Collaboration: Empower user groups through the facilitation of self-service functionalities. Partner to evaluate new features through proof-of-value evaluations. Offer specialized consultation to user communities. Integration and Automation: Integrate Nexthink with other GBT tools as necessary. Develop automation scripts and workflows to enable self-healing remediation. Collaborate with other technology teams to ensure seamless integration and interoperability. Data Collection and Analysis: Configure data collection settings to gather relevant information. Analyze data to identify trends, issues, and opportunities for improvement. Share concrete recommendations to boost the digital employee experience. Incident Detection and Resolution: Partner with various teams to establish enhanced monitoring capabilities. Leverage Nexthink for the purpose of empowering user groups in identifying and diagnosing technology issues. Provide support to enable resolutions and drive DEX or equivalent experience. Support, Knowledge, Documentation, and Reporting: Supply extensive help and focused instruction to user categories. Collaborate with vendors to address customer concerns and resolve issues. Manage enterprise reporting on utilization metrics and enterprise-level data. Develop training materials, documentation, and conduct trainings. Build and maintain enterprise-level dashboards for visualizing important data. Compliance and Security: Ensure data collected and processed by Nexthink aligns with relevant regulations and standards. Implement and maintain security measures to protect the platform and data. Ensure the vendor meets all required security audits and assessments. What We’re Looking For 15+ years of experience in Software, IT operations, technology support, or end-user experience platforms. Bachelor's degree in computer science or another technical field, or equivalent work experience, is preferred. Nexthink Certified Professional or higher certification or a minimum of 2 years of practical Nexthink administration experience. ITIL Certification. CompTIA A+ certification or above. Strong understanding of OS, endpoint management, and IT service delivery. Experience crafting and managing Nexthink campaigns, dashboards, and investigations. Proficiency in scripting (e.g., PowerShell, NQL, SQL, JavaScript, Python) for remote actions and automation. Excellent analytical, problem-solving, and communication skills. Experience with ITSM tools (e.g., Fresh service, ServiceNow) and endpoint tools (e.g. Tanium, Intune). Experience integrating Nexthink with monitoring or analytics platforms (e.g., Splunk, Power BI, Tableau). Experience with deploying or working with Nexthink Flow. Familiarity with digital experience scoring, and self-healing automation. Prior experience in large enterprise environments or regulated industries. Ability to think abstractly and drive ambiguous problems to resolution. Strong organizational skills with proven ability to manage multiple concurrent priorities. Flexibility to manage varied work hours as needed. Location India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your role We are seeking a skilled and motivated Microsoft Identity Manager (MIM) Specialist for Mumbai & Bangalore location to manage and enhance our identity lifecycle processes. The ideal candidate will have hands-on experience with MIM 2016, including the Sync Engine, FIM/MIM Service, and PowerShell scripting. This role involves working closely with IT security, infrastructure, and application teams to ensure secure and efficient identity management across the organization. Design, implement, and maintain identity synchronization solutions using MIM 2016. Configure and manage Management Agents (MAs), synchronization rules, and workflows. Develop and maintain PowerShell scripts for automation and reporting. Troubleshoot and resolve issues related to identity provisioning, synchronization, and access policies. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Perform upgrades, patching, and performance tuning of MIM components. Document processes, configurations, and best practices. Your profile Strong expertise in Microsoft Identity Manager (MIM) 2016. Deep understanding of the Sync Engine, including metaverse and connector space. Experience with FIM/MIM Service, including portal configuration, workflows, and schema extensions. PowerShell scripting (junior to intermediate level). Familiarity with Active Directory, Azure AD, and SQL Server. Basic understanding of RBAC, group management, and access control policies. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

- - - - - - - - - - - - Required Technical Skills: ITIL 4 Incident & Problem Management ITSM Ticketing tools (Any of these ServiceNow, Zendesk, Jira) Understanding of IT support, applications Preferred Skills: Major Incident Management The MIM AIM will be responsible for managing major incidents worldwide. This involves: Lead the response to major incidents, ensuring timely resolution and effective communication across stakeholders. Coordinate with technical teams, vendors, and business units to drive incident resolution. Provide clear, concise, and timely updates to senior leadership and impacted stakeholders. Facilitate post-incident reviews and ensure follow-up actions are tracked. Work in shift mode to ensure 24/7 coverage (on call the weekend) Escalation point for any issues related to Major incidents The Senior Major Incident Manager will be responsible for mentoring Major Incident Managers to improve the service and push good practices. Key Responsibilities: Monitor key performance indicators (KPIs) to ensure performance standards are met and exceeded. Participate in continuous improvement in the team Accountable for Major Incidents Qualifications: Professional level in English Bachelor’s degree in information technology, or a related field, or equivalent experience. Proven experience (6+ years) in management of IT Incidents. Proven experience (4+ years) in a Major Incident Manager role Mastering of ITIL processes, especially Incident and Problem Management. ITIL certification is mandatory Excellent interpersonal and communication skills, with the ability to build relationships across various teams and stakeholders. Excellent coordination, and leadership skills. The ability to manage multiple priorities, meet deadlines, and handle complex issues. Strong knowledge on support tools and systems (e.g., ServiceNow, Zendesk, Jira). Preferred Skills: Previous experience working with cross-functional teams to deliver service enhancements. Knowledge of AGILE and/or LEAN is a plus Knowledge of IT infrastructure technologies Benefits: Professional development and training opportunities. A collaborative and inclusive work culture. Exposure to a wide range of technologies and business areas.

- - - - - - - - - - - - Required Technical Skills: Incident & problem management ITSM Ticketing tools (Any of these ServiceNow, Zendesk, Jira) Understanding of IT support, applications Preferred Skills: ITIL V4 Preferred This Job Profile involves 24*7 rotational shift for Asia, Europe and Americas. The MIM will be responsible for managing major incidents worldwide. This involves: Lead the response to major incidents, ensuring timely resolution and effective communication across stakeholders. Coordinate with technical teams, vendors, and business units to drive incident resolution. Provide clear, concise, and timely updates to senior leadership and impacted stakeholders. Facilitate post-incident reviews and ensure follow-up actions are tracked. Work in shift mode to ensure 24/7 coverage (on call the weekend) Escalation point for any issues related to Major incidents Key Responsibilities: Monitor key performance indicators (KPIs) to ensure performance standards are met and exceeded. Participate in continuous improvement in the team Accountable of Major Incidents Qualifications: Professional level in English Bachelor’s degree in information technology, or a related field, or equivalent experience. Proven experience (5+ years) in management of IT Incidents. Proven experience (2+ years) in a Major Incident Manager role Strong understanding of ITIL processes, especially Incident and Problem Management. ITIL certification is desirable Excellent interpersonal and communication skills, with the ability to build relationships across various teams and stakeholders. Excellent coordination, and leadership skills. The ability to manage multiple priorities, meet deadlines, and handle complex issues. Familiarity with customer support tools and systems (e.g., ServiceNow, Zendesk, Jira). Preferred Skills: Previous experience working with cross-functional teams to deliver service enhancements. Knowledge of AGILE and/or LEAN is a plus Knowledge of IT infrastructure technologies Benefits: Professional development and training opportunities. A collaborative and inclusive work culture. Exposure to a wide range of technologies and business areas.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about delivering exceptional service and revolutionizing the world of technology? We have an incredible opportunity for a talented individual to join our dynamic team as a Delivery Management Lead. In this customer-centric role, you will play a pivotal role in ensuring our customers receive top-notch service within a contractual framework. As a visionary leader, you will inspire and guide our team of experts to deliver high-quality and reliable information technology services. Working closely with the latest systems, software products, and networked devices, you will align our solutions perfectly with our customers' evolving business needs. Your deep knowledge of the services we provide paired with your understanding of customer businesses, will enable you to propose and implement tailored solutions that exceed their expectations. You will be an integrated part of our customer account structure, fostering strong relationships with our customers and collaborating closely with our Delivery Partner. Together, you will create an environment that promotes innovation, collaboration, and customer success. By owning the technical and managerial support for our field engineers, technicians, system administrators, subject matter experts, and product support personnel, you will empower them to deliver, manage, maintain, and deploy IT services effectively. When it comes to troubleshooting incidents, problems, changes, and escalations, you will be at the forefront, providing swift support to fix any issues that may arise in malfunctioning services, operations, software, or equipment. Your expertise will be crucial in ensuring that our systems run smoothly, offering our customers a seamless experience. As a Delivery Management Lead, you will have the unique opportunity to collaborate with an exceptional team of Delivery Partners, Architects, and SREs (Site Reliability Engineers). Together, you will co-create, design, deploy, and maintain reliable, available, and future-proof systems and services. Your innovative ideas and leadership skills will play a vital role in shaping the technological landscape of our organization and the industry as a whole. If you are ready to make an impact, drive customer success, and be at the forefront of technological advancements, this is the role for you. Join our team and be part of an exhilarating journey as we reshape the IT services landscape with creativity, passion, and excellence. Your Future at Kyndryl Kyndryl has a global footprint, which means that as a Delivery Management Lead at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential – offering a wide range of professional and personal growth opportunities that you won’t find anywhere else. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills And Experience Having 5+years of Experience in Incident Management Manage all major incidents (Sev1, Sev2) and urgent/on-demand Sev3 incidents in a 24x7 centralized desk. Receive and log incidents via phone, email, and web in SNOW Portal. Perform initial assessment, categorization, and prioritization using the Call Logging Template (CLT). Lead and facilitate incident calls with full ownership until resolution. Conduct initial discovery and provide preliminary support before engaging domain SMEs. Assign incidents to appropriate resolution groups and drive closure. Initiate bridges and release notifications with meaningful progress updates. Keep internal and external stakeholders informed throughout the incident lifecycle. Escalate unresolved incidents per escalation procedures approved by CUSTOMER SPOC. Maintain and update the MIM portal with all relevant incident information. Ensure incidents are not closed until fully resolved and approved by CUSTOMER. Conduct quarterly reviews and audits of processes, roles, and documentation. Preferred Skills and Experience: Maintain daily trackers for P1/P2 incidents and bridge adherence. Publish weekly and monthly dashboards with insightful analysis. Follow up for RCA post-incident closure for CUSTOMER-dependent P1 incidents. Organize monthly cross-skill training with domain teams. Maintain and reconcile escalation matrices and notification distribution lists Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about delivering exceptional service and revolutionizing the world of technology? We have an incredible opportunity for a talented individual to join our dynamic team as a Delivery Management Lead. In this customer-centric role, you will play a pivotal role in ensuring our customers receive top-notch service within a contractual framework. As a visionary leader, you will inspire and guide our team of experts to deliver high-quality and reliable information technology services. Working closely with the latest systems, software products, and networked devices, you will align our solutions perfectly with our customers' evolving business needs. Your deep knowledge of the services we provide paired with your understanding of customer businesses, will enable you to propose and implement tailored solutions that exceed their expectations. You will be an integrated part of our customer account structure, fostering strong relationships with our customers and collaborating closely with our Delivery Partner. Together, you will create an environment that promotes innovation, collaboration, and customer success. By owning the technical and managerial support for our field engineers, technicians, system administrators, subject matter experts, and product support personnel, you will empower them to deliver, manage, maintain, and deploy IT services effectively. When it comes to troubleshooting incidents, problems, changes, and escalations, you will be at the forefront, providing swift support to fix any issues that may arise in malfunctioning services, operations, software, or equipment. Your expertise will be crucial in ensuring that our systems run smoothly, offering our customers a seamless experience. As a Delivery Management Lead, you will have the unique opportunity to collaborate with an exceptional team of Delivery Partners, Architects, and SREs (Site Reliability Engineers). Together, you will co-create, design, deploy, and maintain reliable, available, and future-proof systems and services. Your innovative ideas and leadership skills will play a vital role in shaping the technological landscape of our organization and the industry as a whole. If you are ready to make an impact, drive customer success, and be at the forefront of technological advancements, this is the role for you. Join our team and be part of an exhilarating journey as we reshape the IT services landscape with creativity, passion, and excellence. Your Future at Kyndryl Kyndryl has a global footprint, which means that as a Delivery Management Lead at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential – offering a wide range of professional and personal growth opportunities that you won’t find anywhere else. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience Having 5+years of Experience in Incident Management Manage all major incidents (Sev1, Sev2) and urgent/on-demand Sev3 incidents in a 24x7 centralized desk. Receive and log incidents via phone, email, and web in SNOW Portal. Perform initial assessment, categorization, and prioritization using the Call Logging Template (CLT). Lead and facilitate incident calls with full ownership until resolution. Conduct initial discovery and provide preliminary support before engaging domain SMEs. Assign incidents to appropriate resolution groups and drive closure. Initiate bridges and release notifications with meaningful progress updates. Keep internal and external stakeholders informed throughout the incident lifecycle. Escalate unresolved incidents per escalation procedures approved by CUSTOMER SPOC. Maintain and update the MIM portal with all relevant incident information. Ensure incidents are not closed until fully resolved and approved by CUSTOMER. Conduct quarterly reviews and audits of processes, roles, and documentation. Preferred Skills and Experience: Maintain daily trackers for P1/P2 incidents and bridge adherence. Publish weekly and monthly dashboards with insightful analysis. Follow up for RCA post-incident closure for CUSTOMER-dependent P1 incidents. Organize monthly cross-skill training with domain teams. Maintain and reconcile escalation matrices and notification distribution lists Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Position: Visiting Faculty (COMPUTER APPLICATION) Location: Mithila Institute of Management, Madhubani, Bihar Department: Master of Computer Application (MCA) Reporting to: Head of Department / Principal About the Role We are seeking an experienced and passionate Visiting Faculty member to teach key subject in our Master of Computer Application program. The ideal candidate will have in-depth expertise in the subject area, a student-focused approach to teaching, and the ability to connect academic concepts with real-world business applications. Key Responsibilities Deliver engaging lectures and interactive sessions on the assigned subject as per the academic schedule. Prepare lesson plans, teaching materials, and case studies relevant to the curriculum. Evaluate students’ performance through assignments, presentations, and examinations. Guide students in applying theoretical knowledge to practical business scenarios. Provide mentorship and academic support to students when required. Collaborate with the department to ensure curriculum relevance and quality. Stay updated with the latest developments in the field and integrate them into teaching. Qualifications & Experience Education: Master’s degree in Computer Application (MCA) or related discipline from a recognized university. Preferred: Ph.D. or NET/SET qualified candidates. Experience: Minimum 3 years of teaching experience at the undergraduate/postgraduate level, or significant industry experience relevant to the subject. Strong communication and presentation skills. Ability to engage with students from diverse backgrounds. Subjects (Key Areas): Programming Languages (C, C++, Java, Python, etc.) Data Structures & Algorithms Database Management Systems (DBMS) Computer Networks & Operating Systems Software Engineering & Project Management Web Technologies & Cloud Computing Artificial Intelligence & Emerging Tech Who Can Apply: Master’s degree in Computer Application / related field (MCA or equivalent) Ph.D. / NET / SET qualified candidates preferred Prior teaching experience OR significant industry expertise in relevant subject areas Excellent communication and student engagement skills Anyone with the required qualifications can apply – however, preferred candidates are based out of Bihar Remuneration: Competitive honorarium on a per-lecture basis, commensurate with qualifications and experience.

Job Information Industry Retail & Wholesale Date Opened 08/29/2025 Job Type Full time Work Experience 10+ years City Pune/Hydrabad State/Province Maharashtra Country India Zip/Postal Code 411001 About Us Groupsoft US. is a Software Service’s company providing Consulting on transformational programs and implementation services to large Retail and Fashion organizations across North America and Europe. At Groupsoft, bold, innovative thinking, inspired people, and passion for results come together to simplify, strengthen, and transform the way Retail, Wholesale, and Fashion businesses are structured. Job Description Company Description: GROUPSOFT is a SAP Services partner and system integrator providing innovative SAP implementation and IT consulting solutions. Our team of experienced consultants and expertise deliver powerful, sustainable SAP solutions that drive business success. We are a knowledge-driven company, and we strongly believe our strength lies in our team. Our workplace environment is aimed to be team and learning-orientated, conducive to holistic growth and work-life balance providing equal career growth opportunities. As a company’s culture at Groupsoft, we uphold professional integrity and respect for each individual. As a company, we continually work to improve process solutions for the industry with our subject matter expertise and hold on latest technology. At Groupsoft we strive towards excellence in our work with customer service and satisfaction being our ultimate goal. Groupsoft has offices in Princeton USA, Toronto Canada, Pune & Hyderabad- India Website http://www.groupsoftus.com Job Description Support clients in the selection, implementation, and support of specific SAP modules. This role uses consulting skills, business knowledge, and SAP solution expertise to effectively integrate SAP technology into the client’s business environment to achieve the client's expected business results. Key Skills for the Job SAP Skills: Should possess at least 5 to 8 years of experience in Business Process analysis, problem definition, and detailing of Processes of SAP IS-Retail different functional areas related to Retail Materials Management and Supply Chain Should understand the Implementation Lifecycle including the BluePrint phase, Design and Configuration phases, RICEFW Management, Testing ( Unit Testing, Functional Testing, User Acceptance Testing) Data Migration Process, and Hypercare support Should have strong experience related to Process, Configuration, and support in the following areas (preferably at least 2 specific areas mentioned below): SAP Retail - Procurement and Materials Management Procure to Pay Process, Inventory Management Hands-on experience working on purchase requisition, purchase orders, standard procurement processes, purchase-to-order, and third-party order procurement processes Purchase Pricing, Vendor Rebate Hands-on experience working on Goods Movements ( Goods Receipts, Issue, Transfer-in, Transfer Out), Inventory Stock Take Process Advance Return Management including Return Material Authorization Integration of MM Module with SD and FI MRP Run and Requirement Planning SAP Retail Master Data: Article Master, Assortment and Listing, Store Master, Business Partner Master, Store Group, Merchandise Hierarchy, Article Hierarchy, Season SAP Retail - Merchandise Management ( Additional desired skills - Good to have) SAP Retail Pricing and Promotion Management Load Balancing, Stock Allocation, Empties, Value Added Services POS Outbound and Inbound Process SAP MIM - Merchandise Instore Management Soft skills: Attitude Must have a positive and impactful Consulting Attitude, A Can-do attitude is key for this role. Time Management For the successful delivery of a project, time is of the essence, Hence a task-level time-bound approach would be a key skill the consultant must possess. Diversity and Inclusion Must have experience working in a multicultural and diverse environment and be able to develop Relationship Building with internal and external team members. Communication: Must have strong and positive verbal and written communication skills. Must be able to discuss the specific subject area requirements with business users and stakeholders in a detailed manner. Must have a strong listening capability along with analytical thinking, Must be able to comprehend the business needs in simple language with industry examples. Should be proactive in communication, understanding customer requirements, aligning deliverables to expectations, and ensuring a seamless experience from planning to execution Requirements

Position: Visiting Faculty (MANAGEMENT) Location: Mithila Institute of Management, Madhubani, Bihar Department: Master of Business Administration (MBA) Reporting to: Head of Department / Principal Employment Type: Visiting Faculty About the Role We are seeking an experienced and passionate Visiting Faculty member to teach key subject in our Master of Business Administration program. The ideal candidate will have in-depth expertise in the subject area, a student-focused approach to teaching, and the ability to connect academic concepts with real-world business applications. Key Responsibilities Deliver engaging lectures and interactive sessions on the assigned subject as per the academic schedule. Prepare lesson plans, teaching materials, and case studies relevant to the curriculum. Evaluate students’ performance through assignments, presentations, and examinations. Guide students in applying theoretical knowledge to practical business scenarios. Provide mentorship and academic support to students when required. Collaborate with the department to ensure curriculum relevance and quality. Stay updated with the latest developments in the field and integrate them into teaching. Qualifications & Experience Education: Master’s degree in Business Administration (MBA) or related discipline from a recognized university. Preferred: Ph.D. or NET/SET qualified candidates. Experience: Minimum 3 years of teaching experience at the undergraduate/postgraduate level, or significant industry experience relevant to the subject. Strong communication and presentation skills. Ability to engage with students from diverse backgrounds. Subjects (Key Areas): Principles of Management Marketing Management Financial Accounting Business Economics Human Resource Management Business Law Strategic Management Who Can Apply: Master’s degree in Management / related field (MBA or equivalent) Ph.D. / NET / SET qualified candidates preferred Prior teaching experience OR significant industry expertise in relevant subject areas Excellent communication and student engagement skills Anyone with the required qualifications can apply – however, preferred candidates are based out of Bihar Remuneration: Competitive honorarium on a per-lecture basis, commensurate with qualifications and experience.

As a Senior Software Quality and Test Engineer, you will play a crucial role in ensuring the quality of our products and services. Your responsibilities will include creating and executing test cases based on detailed technical analysis, ensuring test coverage, and evaluating the quality of testing outcomes. You will be involved in specifying test data, maintaining test scripts, and providing key inputs for testing throughout the software development lifecycle. Additionally, you may support customer validation activities to ensure the successful validation of our offerings within customer organizations. Collaboration and teamwork are essential in this role within our dynamic and flexible environment. Your key responsibilities will encompass various areas such as: - Creating test cases based on functional and non-functional specifications - Developing traceability records from test cases to requirements - Generating test scripts and materials for new and modified software/services - Defining requirements for test environments, data, resources, and tools - Recording and analyzing test results, maintaining a defect register, and reviewing tests - Providing progress reports, identifying anomalies, risks, and project issues - Conducting formal audits to ensure compliance with organizational standards - Managing stakeholder relationships, addressing issues, and collecting feedback - Offering advice on methods and tools adoption and adherence to policies and standards - Initiating and monitoring problem investigations and resolutions - Handling complex technical activities and communicating effectively with stakeholders - Planning, scheduling, and monitoring work to meet objectives - Adapting processes according to standards and evaluating methods and tools - Demonstrating business skills, leadership, and problem-solving abilities In addition to the above responsibilities, you should have the following qualifications and experiences: - Proficiency in medical imaging, DICOM, and experience with viewers like OHIF and MIM - Hands-on experience with OHIF customizations testing - Experience in integrating AI models for functional and automation testing - Leadership and mentoring skills, including line management experience - Ability to communicate progress effectively to stakeholders - Familiarity with regulated environments or relevant testing experience - Understanding of Agile methodologies, UML, Object-Oriented/Data Modeling, and development methodologies - Professional experience in a similar role and a technical degree or equivalent experience - Fluency in English You will be expected to carry out any other reasonable duties as requested. Your contribution to continuous improvement and first-time quality will be instrumental in the success of our organization.,

About GDS At Unisys What success looks like in this role: Global Delivery Services (GDS) provides the service management and transformation capabilities that wrap around and enable Unisys Business Units to deliver consistent, scalable, and outcome-led solutions to clients across the globe. Why Join GDS? You’ll join a growing global team focused on shaping modern, value-driven service delivery. This role offers real-world exposure to managed services , commercial modelling , and productized, standardized solutions , along with structured enablement in solutioning, presales, and value articulation. We support your development through hands-on deal experience, team collaboration, and opportunities to grow your influence across Unisys and beyond. Your Impact Design & Deliver Solutions Lead or contribute to the design of multi-year, commercially viable managed services Map client needs to standardize GDS offerings and coordinate full solution development Produce cost inputs, architecture artefacts, and service design deliverables Collaborate with platform delivery, sales, and finance to ensure validation and sign-off Engage & Influence Stakeholders Experience engaging C-level stakeholders, though current focus is on internal stakeholder alignment — with external influence growing Deliver presales presentations and articulate solution value clearly and credibly Analyse current states, uncover transformation levers, and shape business-aligned roadmaps Demonstrate Value & Drive Innovation Translate GDS capabilities into client outcomes and business impact Identify gaps, risks, and differentiators during solution shaping Share customer insights to inform offering development and improve solution relevance Learn, Grow & Contribute Build fluency across GDS services (e.g. ITSM, SIAM, MIM, OCM, T&T, PMO) Contribute to team development through reviews, artefacts, and process improvements You will be successful in this role if you have: What We’re Looking For ITIL 4 Foundation certification (required) 6–10 years’ experience in service management AND presales Experience engaging C-level stakeholders, with current focus on internal engagements that are evolving outward Familiarity with managed services design, costing, and delivery in an MSP environment, including the use of productised and standardised solution models Strong commercial awareness and excellent communication skills What Success Looks Like ✅ Delivery of validated, high-quality solution inputs ✅ Clear articulation of value in presales conversations ✅ Trusted contributor across internal and customer-facing engagements ✅ Demonstrated growth in technical, commercial, and consultative capability Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.

What Success Looks Like In This Role Job Title: Principal Service Management Professional (MIM,PM and CM) Location : Bangalore Who We Are Unisys is a global information technology company that builds high-performance, security-centric solutions for the most digitally demanding businesses and governments on Earth. Unisys’ offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. Unisys builds better outcomes securely for its clients across the Government, Financial Services and Commercial markets. For more information, visit www.unisys.com. Our Vision: Enhancing people’s lives through secure, reliable advanced technology. Our Core Beliefs Curiosity: We embrace the unknown and continuous learning. Creativity: We look past routine ways of doing things. Client-Centricity: Our clients’ success is our success. Integrity: We act ethically and honestly. Position Overview Oversees, facilitates and administers ITIL based service support. Manages and oversees Unisys service delivery through processes, including incident, major incident, problem, request and change management with a focus on improving overall service quality. Coordinates client-facing resources and potentially client and client partners to facilitate compliance with service quality commitments. Key Responsibilities/Outcomes Serves as MIM or Service Manager for regular client engagements. Major Incident Management Manages major incident management for strategically important clients. Executes rapid and precise protocols for validating incident impact accurately. Spearheads communication channels such as bridge calls demanding accountability from all involved parties. Instigates swift and decisive escalations when warranted until optimal resolution hierarchy is engaged. Leads from front to document incident with meticulous, accurate, and unambiguous details. Takes command of executive communications that provide concise yet comprehensive details on the state of major incident and articulates the impact on business operations with unwavering clarity. Generates reports on post incident analysis and lessons learned with insights to aid customer on strategic decisions. Acts as SPOC for process related questions at the advisory capacity. Provides training for delivery teams on major incident protocols. Service Management Lead virtual team, defines, and coordinates day-to-day responsibilities of service management staff for Regular Clients. Performs all duties described at level four but for regular clients versus internal support / strategic partners. Mobilizes resources to address and resolve service management, incident management, change management and related issues. You will be successful in this role if you have: Any degree and 8+ years’ relevant experience OR equivalent combination of education and experience Master’s degree preferred Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.

What Success Looks Like In This Role Job Title: Senior Service Management Professional (MIM, PM and CM) Location : Bangalore Who We Are Unisys is a global information technology company that builds high-performance, security-centric solutions for the most digitally demanding businesses and governments on Earth. Unisys’ offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. Unisys builds better outcomes securely for its clients across the Government, Financial Services and Commercial markets. For more information, visit www.unisys.com. Our Vision: Enhancing people’s lives through secure, reliable advanced technology. Our Core Beliefs Curiosity: We embrace the unknown and continuous learning. Creativity: We look past routine ways of doing things. Client-Centricity: Our clients’ success is our success. Integrity: We act ethically and honestly. Position Overview Oversees, facilitates and administers ITIL based service support. Manages and oversees Unisys service delivery through processes, including incident, major incident, problem, request and change management with a focus on improving overall service quality. Coordinates client-facing resources and potentially client and client partners to facilitate compliance with service quality commitments. Key Responsibilities/Outcomes Provides higher level support for MIM or senior level service coordination within an assigned client base as described below. Major Incident Management Serves as the primary contact for inquiries and concerns related to MIM process for simple and moderately complex clients. Leads quality assurance initiatives and drives major incident process improvements. Provides training sessions to elevate the skills and proficiencies of the entire team. Leads bridge meetings for major incidents, ensuring a seamless and highly collaborative environment. Takes charge to guarantee that each meeting is a well-coordinated effort towards quick incident resolution. Service Coordination / Management Performs routine service management duties, including: o Monitoring Changes for completeness for internal support, o Performing post implementation reviews, o Reviewing and documenting RCA details for Internal support and o Performing Standard Change catalogue, problem trending, and Service Request catalogue analysis. Facilitates process related meetings such as Daily Operations, Change Advisory Board, Problem Review Board, etc. for Regular Clients and Strategic Partners. Maintains high standards in written and spoken communication and during formal presentations. Generates and reports on progress against continuous service improvement initiatives. Identifies potential process improvements and makes appropriate recommendations, including if any project initiatives are required to address these. Interfaces with internal resources, clients and/or third-party vendors to manage ESM processes daily. Takes appropriate actions to correct in-scope processes (Service Levels, XLA and/or operational levels) and compliance issues for Regular Clients and Strategic Partners. You will be successful in this role if you have: Any degree and 4-6 years’ relevant experience OR equivalent combination of education and experience Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.

Description Amazon Lab126 is an inventive research and development company that designs and engineers high-profile devices like the Kindle family of products. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc. Since then, we have worked to produce best-selling e-readers and tablets, as well as new inventions like Echo line of products, Fire TV and Fire phone. What will you help us create? Key job responsibilities As a Signal Integrity Engineer, you will be part of Validation team that is exploring new hardware designs to improve our devices. In this role, you will be responsible for Signal Integrity aspects, compliance, and interoperability of package substrate, PCB, Cable solutions and system-level SI for interfaces like PCIe, DDR, Clocks etc. You will also be responsible for contributing to package and platform design guideline development. Role You will work closely with multi-disciplinary groups including Board Design, System Architects, IP developers, and Design Engineering, to verify and deliver complex, high volume SoCs that enable development of world-class hardware devices. In this role, you will be: Responsible for defining the design guidelines for internal and external design teams and delivering reference simulation docs for customers Performing modeling of package substrate/PCB channels elements in 3D/2D EM simulation tools. Working with silicon designers, platform designers, package designers, electrical validation teams, etc. to support interconnect and interface performance requirements. Reviewing and evaluating package and board design and providing review feedback. Responsible for providing power delivery solutions across platform, package and SOC level Definition of worst-case currents and voltage drop scenarios, MIM/decoupling allocation, grid choices and analysis, droop control, SOC ESD compliance, On-die droop detectors, usage of on-die delivery solutions like VR, LDO, and Power gates. Basic Qualifications Bachelors in Electrical or Computer Engineering/Computer Science 6+ years in working on validation of ASIC/SoC products High speed serial interface analog building blocks, protocol, specifications and test methods Familiarity with Simulation tools (ADS, HFSS, PowerSI, PowerDC, Hyperlynx) to execute SI-PI simulations is required. Experience with performing measurement, and correlating measurements to simulations. Experience with modeling and simulation of high-speed interface interconnects/channel. Excellent analytical and problem solving skills Preferred Qualifications Masters in Electrical or Computer Engineering/Computer Science Understanding of Power & signal integrity concepts such as differential impedance, jitter, insertion loss, return loss, termination, etc. Scripting experience in any programming language (C++, Python, PERL, MATLAB) to develop automation scripts is a plus. Experience in Analog IP Characterization (SerDes, PLL, DDR) is desirable. Good understanding of High-Speed Analog/Digital Circuits, VLSI, semiconductor physics Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A3042301

Relevant Experience : 7 to 15 Years. Job Location : Hyderabad. Job Type : Full Time. Work Timing : General Shift. Company Overview About Estuate : At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customers needs. Our Extreme Service culture helps us deliver extraordinary results. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place youd like to be, we look forward to hearing more from you. Currently, we are looking for a Salesforce (TPM) Operations Lead to join our team. Job Description Salesforce (TPM) Operations Lead responsible for providing real-time solutions and support for TPM applications, acting as a digital and commercial specialist. Manage both offshore and onshore teams and drive end-to-end support operations, including SLA compliance, Root Cause Analysis (RCA), change requests, and Major Incident Management (MIM) via ServiceNow. Oversee user and license management, Salesforce configuration, data integration, compliance tracking, and hands-on TPM domain support in collaboration with internal and external teams. Provide real-time resolution support for TPM-related issues across Salesforce platform. Work closely with Development teams, Product Owners (PO), and Business Analysts (BA) to ensure alignment on feature requirements, timelines, and production readiness. Handle ServiceNow processes, including SLA adherence, Root Cause Analysis (RCA), problem management, change management, and Major Incident Management (MIM). Lead daily support operations for TPM, working closely with offshore and onshore resources. Manage the user lifecycle, including new user setup, deactivation, role assignments, profiles, permission sets, public groups, and Single Sign-On configuration. Configure and maintain Salesforce components such as Flows, fields, page layouts, record types, custom settings, dashboards, Connected Apps, and standard/custom reports. Support Apex Classes and Triggers, along with basic troubleshooting in Developer Console. Perform SOQL queries and reporting using Workbench and LWC tools. Execute and monitor Salesforce integrations (inbound and outbound) with data models. Perform bulk data uploads and updates using Workbench and Data Loader. Collaborate with internal and external stakeholders to ensure alignment with SOX compliance requirements. Maintain TPM processes including fund allocation, promotion execution, claims, reconciliation, and performance tracking. Lead release management activities including sandbox refreshes, deployment schedules, and post-release validations. Coordinate and support User Acceptance Testing (UAT) cycles for TPM features and fixes. Drive TPM platform governance and enforce consistent data quality, security, and change control standards. Maintain process documentation, support runbooks, and knowledge base articles for incident response and functional training. Liaise with cross-functional teams (e.g., ERP, BI, Finance) to ensure end-to-end process alignment and accurate data reconciliation. Identify opportunities for automation and system optimization using Salesforce-native tools and integration methods. Facilitate internal audits, ensure SOX readiness, and lead compliance tracking for TPM financial data processes. Analyze TPM performance metrics to drive proactive support and continuous process improvement. Skills & Requirements Salesforce administration and user/license management. Declarative Salesforce configurations (Flows, page layouts, dashboards). Apex Class, Trigger knowledge and debugging. SOQL query development and Workbench usage. Data integration (inbound/outbound), including Workbench and Data Loader. TPM process knowledge (Trade fund planning, claims, reconciliation). Experience with ServiceNow (SLA, RCA, MIM, Change). Single Sign-On and security configuration. Working knowledge of SOX compliance and audit processes. Collaboration with internal and external development and operations teams. Professional Attributes Strong communication and interpersonal skills to manage cross-functional teams. Ability to lead and mentor offshore and onshore support members. Self-driven with the ability to deliver under minimal supervision. Process-oriented with a strong attention to detail. Flexible and adaptable in a fast-paced enterprise environment. Problem-solving mindset with focus on root cause and permanent solutions. Commitment to continuous learning and Salesforce platform evolution. Preferred Qualifications Salesforce certifications such as Salesforce Certified Administrator, Consumer Goods Cloud Accredited Professional, or Sales Cloud Consultant are preferred. (ref:hirist.tech)

Greeting from Infosys BPM Ltd, We are hiring for Angular Full stack developer (Java or .net), React JS Full stack developer (Java or .net), Java, Spring boot with AWS, MIM, .Net skills. Please walk-in for interview on 20th Aug 2025 at Pune location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-221457 Interview details Interview Date: 20th Aug 2025 Interview Time: 10 AM till 1 PM Interview Venue: Pune:: INFOSYS BPM LIMITED, SEZ Unit, Embassy Tech Zone, Rhine Building, LG, G & 1st Floor Wing-B, Plot No. 3, Rajiv Gandhi Infotech Park, Hinjewadi, Phase -II, Pune 411057,Maharashtra, India Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: Angular with .Net Design, develop, and maintain web applications with Angular for the front-end and .Net for the back end. Build responsive and user-friendly interfaces using Angular and modern front-end technologies. Develop RESTful APIs and microservices using .Net Collaborate with UI/UX designers to implement visually appealing and intuitive designs. Work with relational and NoSQL databases such as MySQL, PostgreSQL, MongoDB, or SQL Server. Optimize application performance, scalability, and security. Write clean, maintainable, and testable code following best practices. Participate in code reviews, technical discussions, and agile ceremonies. Troubleshoot and debug issues across the full stack. Stay updated with the latest trends and advancements in Angular & .Net. Job Description: Angular with Java Design, develop, and maintain web applications with Angular for the front-end and Java for the back end. Build responsive and user-friendly interfaces using Angular and modern front-end technologies. Develop RESTful APIs and microservices using Spring Boot (Java). Collaborate with UI/UX designers to implement visually appealing and intuitive designs. Work with relational and NoSQL databases such as MySQL, PostgreSQL, MongoDB, or SQL Server. Optimize application performance, scalability, and security. Write clean, maintainable, and testable code following best practices. Participate in code reviews, technical discussions, and agile ceremonies. Troubleshoot and debug issues across the full stack. Stay updated with the latest trends and advancements in Angular & Java. Job Description: React js with .Net Design, develop, and maintain web applications with React.js for the front-end and .Net for the back end. Build responsive and user-friendly interfaces using React.js and modern front-end technologies. Develop RESTful APIs and microservices using .Net Collaborate with UI/UX designers to implement visually appealing and intuitive designs. Work with relational and NoSQL databases such as MySQL, PostgreSQL, MongoDB, or SQL Server. Optimize application performance, scalability, and security. Write clean, maintainable, and testable code following best practices. Participate in code reviews, technical discussions, and agile ceremonies. Troubleshoot and debug issues across the full stack. Stay updated with the latest trends and advancements in React.js & .Net Job Description: React js with Java Design, develop, and maintain web applications with React.js for the front-end and Java for the back end. Build responsive and user-friendly interfaces using React.js and modern front-end technologies. Develop RESTful APIs and microservices using Spring Boot (Java). Collaborate with UI/UX designers to implement visually appealing and intuitive designs. Work with relational and NoSQL databases such as MySQL, PostgreSQL, MongoDB, or SQL Server. Optimize application performance, scalability, and security. Write clean, maintainable, and testable code following best practices. Participate in code reviews, technical discussions, and agile ceremonies. Troubleshoot and debug issues across the full stack. Stay updated with the latest trends and advancements in React.js & Java. Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. Job Description: .Net Should have worked on .Net development/implementation/Support project Must have experience in .NET, ASP.NET MVC, C#, WPF, WCF, SQL Server, Azure Must have experience in Web services, Web API, REST services, HTML, CSS3 Understand Architecture Requirements and ensure effective Design, Development, Validation and Support activities. REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.

Job description Responsibilities More than 5 years of experience in Microsoft Identity Manager/Forefront Identity Manager. Ability to write and modify Rules Extensions - both MA Extensions and MV Extensions Detailed knowledge of the functioning of the MIM sync engine - different types of Connectors, Precedence, Run profiles, etc., Good Knowledge of Active Directory .NET Development using C#, should be able to understand existing code and modify as required Good Knowledge of PowerShell Knowledge of SQL Should be assertive and curious to explore and understand the current setup and support any changes

Urgently looking for Regional Head in Hyderabad, Bangalore & Pune. Candidate must come with mim 10 years of Life ins exp, preferably from Tied or variable Agency channel. Whats App your profile on 9980255885 or mail naushad.khan@Bajajallianz.co.in

Key Responsibilities Collaborate with the marketing team to create engaging video content for promotional materials. Edit and enhance raw footage to produce high-quality videos that align with the company's brand and messaging. Utilize your skills in Adobe Premiere Pro, After Effects, Photoshop, and Illustrator to bring creative ideas to life. Stay up-to-date on industry trends and techniques to continuously improve video editing skills. Assist in the planning and execution of video shoots, including setting up equipment and directing talent. Manage and organize video files to ensure easy access and retrieval for future projects. Take initiative in brainstorming innovative ideas for video projects and pitching them to the team for feedback. About Company: MiM-Essay is one of the world's leading education consulting groups, specializing in helping students gain admission to the best business schools globally. We have experienced exponential growth over the last few years and are valued at over 35 million USD (300+ crores). Additionally, we have a sister company, MentR-Me, which is a free-to-use, one-stop study abroad platform offering students free assistance to achieve admission to their dream schools. We have successfully assisted over 7000 students in gaining admission to top business and engineering schools such as MIT, Cornell, LBS, NUS, HEC Paris, UC Berkeley, and more.

Join us as a Senior Application Support Analyst at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. As an Mainframe Senior Application Support Analyst, you will be accountable for UKBA and Customer System & Risk production support, follow-the-sun mode with focus on exceling in service we provide to our colleagues and customers, you will be providing incident and problem management across the UKBA and Customer System & Risk Services. meeting the Banks SLA for incident management, joining MIM calls and supporting 24 x 7 x 365 systems. To be successful as a Senior Application Support Analyst you should have experienced with: Mainframe Skills experience: Good working expertise in Mainframe skills - Cobol, JCL, DB2, IMS DB/DC and CICS system. Flexible approach and ability to work under pressure. Communication and Collaboration: Ability to communicate effectively with cross-functional teams and stakeholders. Analytical and Problem-Solving Skills: Strong analytical skills to address complex challenges & effective trouble-shooter towards production issues in Mainframe environments. Identify issues & analysis: Must have understanding of Mainframe logs and understand of flow. System Maintenance: Regularly review system health and Batch jobs , Service first queues - ensuring platform stability. Good to have knowledge on REXX tool. ITIL v3 certified. Troubleshooting and Issue Resolution: Diagnosing and resolving system, application, and performance-related issues. Some Other Highly Values Skills Include Work experience in incident and problem management /business analysis is strongly desired. Good analytical investigation techniques. Own maintain and track incidents through their entire lifecycle, Strong Analytical Skills. Flexible approach and ability to work under pressure. Provide 24/7 cover and support, providing expertise and specialized system knowledge to allow resolution of key incidents outside of business hours. Hands-on and should be able to work independently and if required guide Good written & oral communication skills. Ability to work under own initiative and handle pressure situations. Good time management skills. Previous second line support experience. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders. Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance. Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing. Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes. Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management. Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues. Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur. Analyst Expectations Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Job description: Job Description Do RESPONSIBILITIES • Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs • Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved • Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. • Coordinating with the respective SMEs for speedy resolution of the Major Incident • Ensuring the Major incident is resolved within the SLAs agreed with the Customer • Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. • Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. • Ensuring that all the resolution procedures are updated in the knowledge database / Work log • Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. • Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) • Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents • Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. • Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents ͏ KEY SKILLS AND COMPETENCIES • 8-10 years exp in driving the service operations. • Min 8 year of experience in managing the IM and MIM processes • Preferably ITIL Expert, or Min two ITIL Intermediate certified professional • Strong analytical, communication, presentation and reporting skills • Good leadership, people management and operational skills • Should have exposure to ITIL practices. • Good written & verbal communication skills • Experience in helpdesk environment • Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere • Ability to work in shift and flexible schedule • Ability to motivate staff • Excellent team skills with ability to listen and contribute to discussions and meetings • Building & Maintaining Relationships • End to end ownership for customer satisfaction through levels of support • Planning and organization & working well with Virtual Team • Virtual Team Management Skills • Relationship Management for services and vendors interface ͏ ͏ ͏ Mandatory Skills: ITIL Incident Mgmt . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

No. of Positions: 1 Relevant Experience: 7 to 15 Years Job Location: Hyderabad Job Type: Full Time Work Timing: General Shift Company overview: About Estuate At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results. Our key to success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our culture of oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you. Currently, we are looking for a Salesforce (TPM) Operations Lead to join our team. Job Description Salesforce (TPM) Operations Lead responsible for providing real-time solutions and support for TPM applications, acting as a digital and commercial specialist. Manage both offshore and onshore teams and drive end-to-end support operations, including SLA compliance, Root Cause Analysis (RCA), change requests, and Major Incident Management (MIM) via ServiceNow. Oversee user and license management, Salesforce configuration, data integration, compliance tracking, and hands-on TPM domain support in collaboration with internal and external teams. Provide real-time resolution support for TPM-related issues across Salesforce platform. Work closely with Development teams, Product Owners (PO), and Business Analysts (BA) to ensure alignment on feature requirements, timelines, and production readiness. Handle ServiceNow processes, including SLA adherence, Root Cause Analysis (RCA), problem management, change management, and Major Incident Management (MIM). Lead daily support operations for TPM, working closely with offshore and onshore resources. Manage the user lifecycle, including new user setup, deactivation, role assignments, profiles, permission sets, public groups, and Single Sign-On configuration. Configure and maintain Salesforce components such as Flows, fields, page layouts, record types, custom settings, dashboards, Connected Apps, and standard/custom reports. Support Apex Classes and Triggers, along with basic troubleshooting in Developer Console. Perform SOQL queries and reporting using Workbench and LWC tools. Execute and monitor Salesforce integrations (inbound and outbound) with data models. Perform bulk data uploads and updates using Workbench and Data Loader. Collaborate with internal and external stakeholders to ensure alignment with SOX compliance requirements. Maintain TPM processes including fund allocation, promotion execution, claims, reconciliation, and performance tracking. Lead release management activities including sandbox refreshes, deployment schedules, and post-release validations. Coordinate and support User Acceptance Testing (UAT) cycles for TPM features and fixes. Drive TPM platform governance and enforce consistent data quality, security, and change control standards. Maintain process documentation, support runbooks, and knowledge base articles for incident response and functional training. Liaise with cross-functional teams (e.g., ERP, BI, Finance) to ensure end-to-end process alignment and accurate data reconciliation. Identify opportunities for automation and system optimization using Salesforce-native tools and integration methods. Facilitate internal audits, ensure SOX readiness, and lead compliance tracking for TPM financial data processes. Analyze TPM performance metrics to drive proactive support and continuous process improvement. Skills & Requirements Salesforce administration and user/license management Declarative Salesforce configurations (Flows, page layouts, dashboards) Apex Class, Trigger knowledge and debugging SOQL query development and Workbench usage Data integration (inbound/outbound), including Workbench and Data Loader TPM process knowledge (Trade fund planning, claims, reconciliation) Experience with ServiceNow (SLA, RCA, MIM, Change) Single Sign-On and security configuration Working knowledge of SOX compliance and audit processes Collaboration with internal and external development and operations teams Professional Attributes Strong communication and interpersonal skills to manage cross-functional teams Ability to lead and mentor offshore and onshore support members Self-driven with the ability to deliver under minimal supervision Process-oriented with a strong attention to detail Flexible and adaptable in a fast-paced enterprise environment Problem-solving mindset with focus on root cause and permanent solutions Commitment to continuous learning and Salesforce platform evolution Preferred Qualifications Salesforce certifications such as Salesforce Certified Administrator, Consumer Goods Cloud Accredited Professional, or Sales Cloud Consultant are preferred. Our commitment to Equal Opportunity Employment (EOE) Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Share This Job

Greeting from Infosys BPM Ltd, We are hiring for Angular Full stack developer (Java or .net), React JS Full stack developer (Java or .net), Java, Spring boot with AWS, MIM skills. Please walk-in for interview on 13th Aug 2025 at Hyderabad location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-221596 Interview details Interview Date: 13th Aug 2025 Interview Time: 10 AM till 1 PM Interview Venue: Hyderabad :: Infosys STP Infosys STP Madhava Reddy colony, Near Wipro Circle Gachibowli Hyderabad 500032 Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: Angular with .Net Design, develop, and maintain web applications with Angular for the front-end and .Net for the back end. Build responsive and user-friendly interfaces using Angular and modern front-end technologies. Develop RESTful APIs and microservices using .Net Collaborate with UI/UX designers to implement visually appealing and intuitive designs. Work with relational and NoSQL databases such as MySQL, PostgreSQL, MongoDB, or SQL Server. Optimize application performance, scalability, and security. Write clean, maintainable, and testable code following best practices. Participate in code reviews, technical discussions, and agile ceremonies. Troubleshoot and debug issues across the full stack. Stay updated with the latest trends and advancements in Angular & .Net. Job Description: Angular with Java Design, develop, and maintain web applications with Angular for the front-end and Java for the back end. Build responsive and user-friendly interfaces using Angular and modern front-end technologies. Develop RESTful APIs and microservices using Spring Boot (Java). Collaborate with UI/UX designers to implement visually appealing and intuitive designs. Work with relational and NoSQL databases such as MySQL, PostgreSQL, MongoDB, or SQL Server. Optimize application performance, scalability, and security. Write clean, maintainable, and testable code following best practices. Participate in code reviews, technical discussions, and agile ceremonies. Troubleshoot and debug issues across the full stack. Stay updated with the latest trends and advancements in Angular & Java. Job Description: React js with .Net Design, develop, and maintain web applications with React.js for the front-end and .Net for the back end. Build responsive and user-friendly interfaces using React.js and modern front-end technologies. Develop RESTful APIs and microservices using .Net Collaborate with UI/UX designers to implement visually appealing and intuitive designs. Work with relational and NoSQL databases such as MySQL, PostgreSQL, MongoDB, or SQL Server. Optimize application performance, scalability, and security. Write clean, maintainable, and testable code following best practices. Participate in code reviews, technical discussions, and agile ceremonies. Troubleshoot and debug issues across the full stack. Stay updated with the latest trends and advancements in React.js & .Net. Job Description: React js with Java Design, develop, and maintain web applications with React.js for the front-end and Java for the back end. Build responsive and user-friendly interfaces using React.js and modern front-end technologies. Develop RESTful APIs and microservices using Spring Boot (Java). Collaborate with UI/UX designers to implement visually appealing and intuitive designs. Work with relational and NoSQL databases such as MySQL, PostgreSQL, MongoDB, or SQL Server. Optimize application performance, scalability, and security. Write clean, maintainable, and testable code following best practices. Participate in code reviews, technical discussions, and agile ceremonies. Troubleshoot and debug issues across the full stack. Stay updated with the latest trends and advancements in React.js & Java. Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.