235 Mim Jobs - Page 2

Selected Intern's Day-to-day Responsibilities Include Conduct market research to identify potential clients in relevant industries (e.g., EdTech, SaaS, Agencies). Generate leads through LinkedIn, email outreach, CRM tools, and prospecting platforms. Craft compelling messages and scripts for initial contact (cold emails, WhatsApp, calls). Qualify inbound and outbound leads based on fit, interest, and sales potential. Schedule meetings or demos for the sales team with high-potential leads. Maintain and update lead data in CRM systems (like HubSpot, Notion, or Kraya AI). Analyze outreach performance and suggest improvements to conversion strategies. About Company: MiM-Essay is one of the world's leading education consulting groups, specializing in helping students gain admission to the best business schools globally. We have experienced exponential growth over the last few years and are valued at over 35 million USD (300+ crores). Additionally, we have a sister company, MentR-Me, which is a free-to-use, one-stop study abroad platform offering students free assistance to achieve admission to their dream schools. We have successfully assisted over 7000 students in gaining admission to top business and engineering schools such as MIT, Cornell, LBS, NUS, HEC Paris, UC Berkeley, and more.

Email & chat support Good communication Mim 1 yr Exp required Rotational shifts Easy selection process Graduation mandatory Work from Office Please call Kishore 9962008169 for more Info

Your role Were hiring a SailPoint IDN Developer with 412 years of experience for roles in Pan India ! If you have strong expertise in identity lifecycle management, SailPoint implementation, and IAM integration, apply now. Join us in building secure digital identities Ability to support SailPoint IdentityNow solution, including configuration, customization, and integration with other systems. Experience to build automation assets using SailPoint IdentityNow technologies (transforms, Roles, Rules, access policies, postman APIs) Familiarity with directory services (Active Directory, LDAP), HR systems, and cloud platforms. Conduct thorough testing of SailPoint IdentityNow solutions, troubleshoot issues and provide resolution. Monitor system performance, identify areas for optimization and implement necessary improvements. Assist in defining and implementing SailPoint IdentityNow governance policies and access controls. Document system configurations, processes and procedures, ensuring comprehensive and up-to-date documentation. Understanding of authentication protocols (SAML, OAuth, LDAP) and web services (REST, SOAP). Able to work on ServiceNow incidents, tasks, and tickets, ensuring timely andaccurate resolution. Knowledge of identity and access management concepts, including user provisioning, role-based access control and access certifications. Hands-on experience with SailPoint IdentityNow configuration, workflows, rules, and policies. Your profile SailPoint IdentityNow Automation & API Integration IAM & Directory Services Authentication & Web Protocols System Support & Documentation What you"ll love about working here You can shape yourcareerwith us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work oncutting-edge projectsin tech and engineering with industry leaders or createsolutionsto overcome societal and environmental challenges. Location - Coimbatore,Chennai,Mumbai,Pune,Hyderabad,Bengaluru

TCS IS HIRING FOR NETWORK ARCHITECT 12 TO 16 YEARS EXP_PAN INDIA LOCATION JD FOR REFERENCE: experience in Network Design, Implementation and support · Responsible for creating High level Network design, Low level design, Implementation Plan, migration plan, testing plan for the new projects. · Validating the existing design and provide recommendations for optimization · Expertise knowledge in Cisco Products (Nexus 7K,5K.2K, Cisco 6500 switches, Cisco Wireless Controllers, Cisco Access Points and Cisco access switches 3750, 2960) · Expertise knowledge in Juniper Products ( EX Series Switches and MX Series Routers) · Responsible for troubleshooting and fixing Major Network issues (Priority Medium to Critical) · Work collaboratively with Customer L3 team and TCS internal towers to identify and fix complex issues · Participate in MIM (Major Incident Management) Calls and provide solution/ update on a timely manner · Provide appropriate guidance to L1/L2 team · Technical co-ordination with the OEM support in the event of any Technology assistance · Update Training and Support documentation

Senior Cybersecurity Engineers - (DLP, Email Security, Endpoint Security) Location : Kolkata Mode : Fulltime Work from Office (6 Days) Shift : General Job Description: ITCI is hiring seasoned Senior Cybersecurity Engineers to fortify our enterprise security landscape. The role involves deep technical expertise in Endpoint Protection, DLP, IAM, and Email Security. Engineers will work within an 8x5 framework, driving proactive security management and incident response across critical enterprise systems. Key Responsibilities: Lead the administration of endpoint security across all enterprise devices using Trend Micro solutions. Define, configure, and maintain security policies to detect threats and automate appropriate responses. Actively engage in threat hunting, analyse incidents, and deliver actionable security reports. Develop and implement effective DLP policies to protect sensitive business data. Continuously monitor and assess DLP alerts, ensuring timely escalation and resolution of genuine threats. Fine-tune DLP configurations to reduce noise, improve detection, and support business continuity. Manage user identity lifecycles including onboarding, offboarding, and access governance. Enforce strong access controls using least privilege and zero trust principles across critical systems. Integrate identity services with enterprise platforms like Azure AD and Entra ID for seamless authentication. Configure and maintain email security policies for filtering, anti-phishing, and malware defense. Proactively monitor email alerts, investigating and mitigating phishing, spoofing, and other email-based attacks. Work closely with SOC and Incident Response teams to address and contain email-borne threats effectively. Required Skills & Qualifications: Minimum 10 years of dedicated experience in Cybersecurity Engineering . In-depth expertise in: Trend Micro Apex one /CrowdStrike Falcon or equivalent. DLP platforms (Forcepoint, Microsoft Purview, Symantec, etc.). IAM systems (Azure AD, Entra ID, MIM, or similar). Microsoft Defender for Office 365 (ATP)/ Proof Point/Mimecast . Strong understanding of enterprise security frameworks (e.g., NIST, ISO 27001). Experience with incident management, threat hunting, and policy enforcement. CEH, CISSP, CISM, Microsoft SC-200/SC-300, or equivalent (optional but preferred). Experience with ITSM tools, SIEM platforms (e.g. Wazuh, Microsoft Sentinel, Splunk) is a plus. Maintain incident logs, root cause analysis reports, and change documentation. Must work in close coordination with SOC, Infra, and Application teams.

Req ID: 328174 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ITIL Operations Analysis Senior Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Acts as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents and engage additional support groups. Assesses the impact and urgency of incidents through collaboration with the User, Service Desk, Resolver Group Analysts, and/or Incident Managers. Assists with assembling the tech resources necessary to achieve the resolution of Major Incidents. Responsible for major incident bridge call facilitation that includes identifying a technical lead and holding technical resolver teams accountable for status updates of service restoration activities. Develops and delivers executive major incident management communications to clients and NTT leadership (based on required content and frequency as determined by account). Escalates Major Incidents to relevant resolver groups, resolver group managers, senior managers, directors and IT executives, and Service Managers. Provides incident documentation to appropriate service management teams. Ensures effective communications and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. Collaborates with service management and account team resources to ensure consistency of delivery, adherence to standard practices, and continuous improvement. Provides point of contact for MIM process related questions or issues and facilitates MIM process related meetings.- ITIL Foundation Certification- Excellent Communication Skills- Previous Incident Management experience- Critical/Major Incident Management experience is considered a plus. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Hi, Please find below details Position : NOC- L3 Location : Bangalore Experience: 6yrs-8yrs Notice : Immediate Skills : Hands on experience on network monitoring tools. Windows server experiences Hands on experience in ticketing tools preferable is Service now. Monitoring tool experience preferably Dynatrace. Provide technical support by answering/responding to phone/e-mail to client. Support remote users via Phones or emails.Management of Service and Supplier faults against SLA Targets. To follow up on the issue that have been escalated to their teams until the resolution. To report every alert/issue that has appeared in the shift and provides the info to the next shift if issue not resolved. Excellent knowledge of best practices around management, control and monitoring of network infrastructure. Ability to handle multiple responsibilities. Vendor ticket management and timely escalations Flexible and able to work within a 24/7/365 shift pattern. Should have experience in handlining MIM calls. Should be able to manage the team proactively Note: Please share resumes those who are interested to suneelkumar.kv@happiestminds.com Thanks Suneel

Greeting from Infosys BPM Ltd, We are hiring for Angular Full stack developer (Java / .Net), React JS Full stack developer (Java or .net), Spring boot with AWS, MIM, ITIL skills. Please walk-in for interview on 17th July 2025 at Pune location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-217814 Interview details Interview Date: 17th July 2025 Interview Time: 10 AM till 1 PM Interview Venue: Pune:: Hinjewadi Phase 1 Infosys BPM Limited, Plot No. 1, Building B1, Ground floor, Hinjewadi Rajiv Gandhi Infotech Park, Hinjewadi Phase 1, Pune, Maharashtra-411057 Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: Angular Full stack developer (Java or ,net) Design, develop, and maintain web applications with Angular/React for the front-end and Java or .NET for the back end. Build responsive and user-friendly interfaces using Angular/React and modern front-end technologies. Develop RESTful APIs and microservices using Spring Boot (Java) or ASP.NET Core (.NET). Collaborate with UI/UX designers to implement visually appealing and intuitive designs. Work with relational and NoSQL databases such as MySQL, PostgreSQL, MongoDB, or SQL Server. Optimize application performance, scalability, and security. Write clean, maintainable, and testable code following best practices. Participate in code reviews, technical discussions, and agile ceremonies. Troubleshoot and debug issues across the full stack. Stay updated with the latest trends and advancements in Angular, Java, and .NET technologies. Job Description: React JS Full stack developer (Java or, net) Design, develop, and maintain web applications with Angular/React for the front-end and Java or .NET for the back end. Build responsive and user-friendly interfaces using Angular/React and modern front-end technologies. Develop RESTful APIs and microservices using Spring Boot (Java) or ASP.NET Core (.NET). Collaborate with UI/UX designers to implement visually appealing and intuitive designs. Work with relational and NoSQL databases such as MySQL, PostgreSQL, MongoDB, or SQL Server. Optimize application performance, scalability, and security. Write clean, maintainable, and testable code following best practices. Participate in code reviews, technical discussions, and agile ceremonies. Troubleshoot and debug issues across the full stack. Stay updated with the latest trends and advancements in Angular, Java, and .NET technologies. Job Description: Spring boot with AWS Spring Boot Framework: Strong experience in building microservices and REST APIs. AWS Cloud Services: Hands-on experience with core AWS services such as EC2, S3, Lambda, RDS, DynamoDB, API Gateway, and IAM. Database Management: Proficiency in relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., DynamoDB, MongoDB). DevOps Practices: Familiarity with CI/CD pipelines, containerization (Docker), and orchestration tools (Kubernetes or ECS). Version Control: Experience with Git and version control workflows. Testing Frameworks: Knowledge of JUnit, Mockito, or similar testing tools. Monitoring and Logging: Experience with AWS CloudWatch, ELK Stack, or similar tools. Security: Understanding of OAuth2, JWT, and other security protocols. Agile Methodologies: Experience working in Agile/Scrum environments. Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. Job Description: ITIL Overseeing the incident management process and team members involved in resolving the incident. Responding to a reported service incident, identifying the cause, and initiating the incident management process. Collaborating with the incident management team to ensure that all protocols are diligently followed. Logging all incidents and their resolution to see if there are recurring malfunctions. REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.

TCS IS HIRNG FOR JUNIIPER ROUTING & SWITCHING(5 TO 12 YEARS_CHENNAI) JD FOR REFERENCE experience in Network Design, Implementation and support Responsible for creating High level Network design, Low level design, Implementation Plan, migration plan, testing plan for the new projects. Validating the existing design and providing recommendations for optimization Hands-on work experience in Juniper Router Products (MX, SRX series) Hands-on work experience in Juniper Switch Products (EX and QFX series) Hands on work experience in Routing Protocol – BGP and OSPF Hands-on work experience in Juniper Switching (VLANs, STP, VXLAN, etc.) Responsible for troubleshooting and fixing Major Network issues (Priority Medium to Critical) Work collaboratively with Customer L3 team and TCS internal towers to identify and fix complex issues Participate in MIM (Major Incident Management) Calls and provide solution/ update on a timely manner Provide appropriate guidance to L1/L2 team Experience with Cloud networking (Azure or GCP) is a plus Technical co-ordination with the OEM support in the event of any Technology assistance Update Training and Support documentation

WAKIN for a F2F interview on 15th July - 17th July between 9AM IST - 12PM IST at TDConnex , Greenbase Industrial and Logistics Parks, Hiranandani Parks, GB-180B, via, Thriveni Nagar, Vadakkupattu, Oragadam, Tamil Nadu 603204. Meet - Sanjay - HR Job Title​ Automation Senior Engineer - Metal Injection Molding (MIM) ​ Experience : 8 to 15 years ​ Key Responsibilities​ Design, develop, and implement automation solutions for MIM production lines, ensuring compliance with ISOand IATF standards.​ Optimize automation systems for improved efficiency, yield, and reliability.​ Collaborate with cross-functional teams and ensure machine availability and achive KPI Target OEE,MTTR,MTBF. ​ Troubleshoot and resolve automation-related issues,maintain the Critical spare availability PM plan vs actual.​ Develop and maintain automation standards, best practices, and documentation (e.g., SOPs, work instructions).​ Requirements​ Experience in automation engineering, control systems, and robotics(Fanuc ,Kawasaki, Star) in MIM or similarindustries.​ Proficiency in automation controls (e.g., PLC, HMI, DRIVE,AOI,Vision system,SPM Machines ).​ Strong understanding of MIM process, automation principles, and regulatory requirements (ISO 9001, IATF16949).​ Experience with quality management systems (QMS) and compliance.​ Leadership and mentoring skills.​ Preferred Qualifications​ Proficiency in MS office ,Autocad ​ Experience with Industry 4.0 technologies (e.g., IoT, AI, machine learning) in MIM.​ Familiarity with simulation and modeling tools.Key Documents- ISO 9001 (Quality Management System)- IATF16949 (Automotive Quality Management System)- SOPs (Standard Operating Procedures)- Work instructions-Quality records and documentation​ Job Types: Full-time, Permanent Pay: ₹800,000.00 per year Benefits: Commuter assistance Food provided Health insurance Paid sick time Provident Fund Schedule: Fixed shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. Ensuring that all the resolution procedures are updated in the knowledge database / Work log Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents KEY SKILLS AND COMPETENCIES 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface Mandatory Skills: ITIL Incident Mgmt. Experience: 8-10 Years.

Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. Ensuring that all the resolution procedures are updated in the knowledge database / Work log Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents KEY SKILLS AND COMPETENCIES 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface Mandatory Skills: ITIL Incident Mgmt. Experience: 5-8 Years.

Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. Ensuring that all the resolution procedures are updated in the knowledge database / Work log Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents KEY SKILLS AND COMPETENCIES 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface Mandatory Skills: ITIL Incident Mgmt. Experience: 5-8 Years.

Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. Ensuring that all the resolution procedures are updated in the knowledge database / Work log Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents KEY SKILLS AND COMPETENCIES 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface Mandatory Skills: ITIL Incident Mgmt.: Experience: 5-8 Years.

Greeting from Infosys BPM Ltd, We are hiring for Angular Full stack developer (Java / .Net), React JS Full stack developer (Java or .net), Spring boot with AWS, MIM, ITIL skills. Please walk-in for interview on 17th July 2025 at Pune location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-217814 Interview details Interview Date: 17th July 2025 Interview Time: 10 AM till 1 PM Interview Venue: Pune:: Hinjewadi Phase 1 Infosys BPM Limited, Plot No. 1, Building B1, Ground floor, Hinjewadi Rajiv Gandhi Infotech Park, Hinjewadi Phase 1, Pune, Maharashtra-411057 Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: Angular Full stack developer (Java or ,net) Design, develop, and maintain web applications with Angular/React for the front-end and Java or .NET for the back end. Build responsive and user-friendly interfaces using Angular/React and modern front-end technologies. Develop RESTful APIs and microservices using Spring Boot (Java) or ASP.NET Core (.NET). Collaborate with UI/UX designers to implement visually appealing and intuitive designs. Work with relational and NoSQL databases such as MySQL, PostgreSQL, MongoDB, or SQL Server. Optimize application performance, scalability, and security. Write clean, maintainable, and testable code following best practices. Participate in code reviews, technical discussions, and agile ceremonies. Troubleshoot and debug issues across the full stack. Stay updated with the latest trends and advancements in Angular, Java, and .NET technologies. Job Description: React JS Full stack developer (Java or, net) Design, develop, and maintain web applications with Angular/React for the front-end and Java or .NET for the back end. Build responsive and user-friendly interfaces using Angular/React and modern front-end technologies. Develop RESTful APIs and microservices using Spring Boot (Java) or ASP.NET Core (.NET). Collaborate with UI/UX designers to implement visually appealing and intuitive designs. Work with relational and NoSQL databases such as MySQL, PostgreSQL, MongoDB, or SQL Server. Optimize application performance, scalability, and security. Write clean, maintainable, and testable code following best practices. Participate in code reviews, technical discussions, and agile ceremonies. Troubleshoot and debug issues across the full stack. Stay updated with the latest trends and advancements in Angular, Java, and .NET technologies. Job Description: Spring boot with AWS Spring Boot Framework: Strong experience in building microservices and REST APIs. AWS Cloud Services: Hands-on experience with core AWS services such as EC2, S3, Lambda, RDS, DynamoDB, API Gateway, and IAM. Database Management: Proficiency in relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., DynamoDB, MongoDB). DevOps Practices: Familiarity with CI/CD pipelines, containerization (Docker), and orchestration tools (Kubernetes or ECS). Version Control: Experience with Git and version control workflows. Testing Frameworks: Knowledge of JUnit, Mockito, or similar testing tools. Monitoring and Logging: Experience with AWS CloudWatch, ELK Stack, or similar tools. Security: Understanding of OAuth2, JWT, and other security protocols. Agile Methodologies: Experience working in Agile/Scrum environments. Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. Job Description: ITIL Overseeing the incident management process and team members involved in resolving the incident. Responding to a reported service incident, identifying the cause, and initiating the incident management process. Collaborating with the incident management team to ensure that all protocols are diligently followed. Logging all incidents and their resolution to see if there are recurring malfunctions. REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.

WAKIN for a F2F interview on 15th July - 17th July between 9AM IST - 12PM IST at TDConnex , Greenbase Industrial and Logistics Parks, Hiranandani Parks, GB-180B, via, Thriveni Nagar, Vadakkupattu, Oragadam, Tamil Nadu 603204. Meet - Sanjay - HR Job Title​ Automation Senior Engineer - Metal Injection Molding (MIM) ​ Experience : 8 to 15 years ​ Key Responsibilities​ Design, develop, and implement automation solutions for MIM production lines, ensuring compliance with ISOand IATF standards.​ Optimize automation systems for improved efficiency, yield, and reliability.​ Collaborate with cross-functional teams and ensure machine availability and achive KPI Target OEE,MTTR,MTBF. ​ Troubleshoot and resolve automation-related issues,maintain the Critical spare availability PM plan vs actual.​ Develop and maintain automation standards, best practices, and documentation (e.g., SOPs, work instructions).​ Requirements​ Experience in automation engineering, control systems, and robotics(Fanuc ,Kawasaki, Star) in MIM or similarindustries.​ Proficiency in automation controls (e.g., PLC, HMI, DRIVE,AOI,Vision system,SPM Machines ).​ Strong understanding of MIM process, automation principles, and regulatory requirements (ISO 9001, IATF16949).​ Experience with quality management systems (QMS) and compliance.​ Leadership and mentoring skills.​ Preferred Qualifications​ Proficiency in MS office ,Autocad ​ Experience with Industry 4.0 technologies (e.g., IoT, AI, machine learning) in MIM.​ Familiarity with simulation and modeling tools.Key Documents- ISO 9001 (Quality Management System)- IATF16949 (Automotive Quality Management System)- SOPs (Standard Operating Procedures)- Work instructions-Quality records and documentation​ Job Types: Full-time, Permanent Pay: ₹800,000.00 per year Benefits: Commuter assistance Food provided Health insurance Paid sick time Provident Fund Schedule: Fixed shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Key Responsibilities Connect with high-intent leads via WhatsApp, phone, and Zoom to build rapport and guide them through the decision-making process. Assess each client’s academic and professional background to recommend suitable schools, timelines, and application strategies. Clearly articulate how our services enhance admission chances while addressing common concerns like test scores (GMAT/GRE), scholarships, and deadlines. Manage a dynamic lead pipeline, nurturing prospects from initial contact through to successful enrollment. Drive conversions through strategic follow-ups using structured messaging, social proof, and personalized guidance. Consistently meet or exceed monthly revenue goals through a consultative, value-first sales approach. About Company: MiM-Essay is one of the world's leading education consulting groups, specializing in helping students gain admission to the best business schools globally. We have experienced exponential growth over the last few years and are valued at over 35 million USD (300+ crores). Additionally, we have a sister company, MentR-Me, which is a free-to-use, one-stop study abroad platform offering students free assistance to achieve admission to their dream schools. We have successfully assisted over 7000 students in gaining admission to top business and engineering schools such as MIT, Cornell, LBS, NUS, HEC Paris, UC Berkeley, and more.

What success looks like in this role: Job Title: Major Incident, Problem and Change Management - Sr Eng Svc Mgmt Location : Bangalore Who we are: Unisys is a global information technology company that builds high-performance, security-centric solutions for the most digitally demanding businesses and governments on Earth. Unisys’ offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. Unisys builds better outcomes securely for its clients across the Government, Financial Services and Commercial markets. For more information, visit www.unisys.com . Our Vision: Enhancing people’s lives through secure, reliable advanced technology. Our Core Beliefs: Curiosity: We embrace the unknown and continuous learning. Creativity: We look past routine ways of doing things. Client-Centricity: Our clients’ success is our success. Integrity: We act ethically and honestly. Position Overview: Oversees, facilitates and administers ITIL based service support. Manages and oversees Unisys service delivery through processes, including incident, major incident, problem, request and change management with a focus on improving overall service quality. Coordinates client-facing resources and potentially client and client partners to facilitate compliance with service quality commitments. Key Responsibilities/Outcomes Provides higher level support for MIM or senior level service coordination within an assigned client base as described below. Major Incident Management Serves as the primary contact for inquiries and concerns related to MIM process for simple and moderately complex clients. Leads quality assurance initiatives and drives major incident process improvements. Provides training sessions to elevate the skills and proficiencies of the entire team. Leads bridge meetings for major incidents, ensuring a seamless and highly collaborative environment. Takes charge to guarantee that each meeting is a well-coordinated effort towards quick incident resolution. Service Coordination / Management Performs routine service management duties, including: o Monitoring Changes for completeness for internal support, o Performing post implementation reviews, o Reviewing and documenting RCA details for Internal support and o Performing Standard Change catalogue, problem trending, and Service Request catalogue analysis. Facilitates process related meetings such as Daily Operations, Change Advisory Board, Problem Review Board, etc. for Regular Clients and Strategic Partners. Maintains high standards in written and spoken communication and during formal presentations. Generates and reports on progress against continuous service improvement initiatives. Identifies potential process improvements and makes appropriate recommendations, including if any project initiatives are required to address these. Interfaces with internal resources, clients and/or third-party vendors to manage ESM processes daily. Takes appropriate actions to correct in-scope processes (Service Levels, XLA and/or operational levels) and compliance issues for Regular Clients and Strategic Partners. #LI-RB1 You will be successful in this role if you have: Any degree and 4-6 years’ relevant experience OR equivalent combination of education and experience Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here .

Job Summary: The Major Incident Manager is responsible for managing high-priority incidents from initiation through resolution, ensuring minimal disruption to business operations. This role coordinates response efforts across technical and business teams, provides timely communication to stakeholders, and leads post- incident reviews to drive continual improvement. The Job Monitoring Analyst is responsible for proactively monitoring scheduled batch jobs and system processes to ensure smooth execution and timely completion. This role involves identifying and responding to job failures, escalating issues when necessary, and coordinating with support teams to minimize downtime and impact to business operations. Key Responsibilities: Major Incident Management Lead and coordinate the resolution of major incidents (P1/P2) to ensure rapid restoration of services. Act as the central point of contact and escalation during critical incidents. Facilitate technical bridges and ensure all relevant teams are engaged and aligned. Provide timely and clear communication updates to stakeholders, executives, and customers. Document incident timelines and actions for audit and post-mortem reviews. Drive root cause analysis and ensure corrective and preventive measures are identified and implemented. Maintain the Major Incident Management process and ensure adherence to ITIL best practices. Work closely with Problem, Change, and Service Management teams to improve overall service stability. Job Monitoring Monitor daily batch jobs and automated system processes using scheduling tools. Respond to job failures, delays, or anomalies in real time. Perform basic troubleshooting and first-level resolution or escalate to appropriate teams. Maintain and follow job monitoring checklists and runbooks. Coordinate with application support, infrastructure, and database teams for timely issue resolution. Document incidents, actions taken, and provide reports on job performance trends. Continuously improve monitoring processes and suggest automation where applicable. Ensure adherence to SLAs and report any breaches or risks. Qualifications & Experience: Bachelors degree in IT, Computer Science, or related field (or equivalent experience). 3+ years of experience in IT Service Management, with a focus on Incident Management. ITIL Foundation Certification (preferred). Strong understanding of infrastructure, networks, and application support. Excellent communication, leadership, and decision-making skills. Ability to work under pressure in a fast-paced, high-stakes environment. Experience using ITSM tools like ServiceNow and ITSM tool Good analytical and problem-solving skills. Ability to work in shifts or 24x7 environments if requiredJob Tittle-Major Incident Manager Location-Chennai/Bangalore Interested candidates cans share their resume below mention email address purvi.samaiya@ipstechinc.com 6267776090

Your Role As a lead or managing independently designing, developing and implementing deliverables, conducting research and performing analysis. A Senior Service Management Consultant can be a member of a team, leading the team, assisting the lead or working independently. Must knowledge/experience with Incident, MIM, Service Request, Problem, Change management and SLA reporting. Your Profile 4-12 years of service management ITIL v3 Certified (foundation as a minimum, manager or expert level desirable) Strong verbal and writing skills in order to effectively communicate information to clients and internal team members Awareness of a number of service management tools such as BMCs IT Service Management (ITSM, Remedy) Apart from these, other critical area is CMDB / Asset Management / SCAM What will you love working at Capgemini Working with clients across industries and geographies provides rich exposure to varied ITSM practices and challenges. The focus on KPIs, SLAs, and CSAT ensures a performance-driven environment. Theres a strong culture of ownership and accountability. Capgemini encourages the use of AI, RPA, and analytics in service management, which keeps the work exciting and future-focused. Location - Bengaluru,Mumbai,,Pune

Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. Ensuring that all the resolution procedures are updated in the knowledge database / Work log Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents KEY SKILLS AND COMPETENCIES 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface Mandatory Skills: ITIL Problem Mgmt. Experience: 5-8 Years.

Greeting from Infosys BPM Ltd, We are hiring for CPI, Maximo, ITSM - MIM, Oracle PL-SQL skills. Please walk-in for interview on 16th and 17th July 2025 at Bangalore location. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-215635 Interview details Interview Date: 16th and 17th July 2025 Interview Time: 10 AM till 1 PM Interview Venue: Bangalore :: Infosys JP Nagar Infosys BPM Limited, #785,Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,Sarakki,1st Phase JP Nagar, Bengaluru, Karnataka560078, Landmark: Near Sindhoor Convention Centre Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: Maximo Hands-on experience with IBM Maximo Application Suite (MAS), including familiarity with its core applications like Maximo Manage. Solid understanding of Enterprise Asset Management (EAM) and Asset Performance Management (APM) concepts. Experience with MAS configuration tools (e.g., Application Designer, Database Configuration, Automation Scripts, Escalations, Workflows). Basic understanding of MAS data model and database concepts (SQL queries). Familiarity with integration concepts (APIs, web services, middleware). Job Description: Oracle PL/SQL Working knowledge of Oracle 11g/Oracle 12c added capabilities and functionality. Strong programming/development skills using PL/SQL (package, procedures, functions, triggers) and batch coding skills such as Bulk collections, dynamic SQL, and parallel processing. Experience working with source control. Should be good in advance plsql/tuning/UTL feature/ Developer Tools(toad) Proficient in performance tuning (PL/SQL) using SQL Trace, Explain Plan, Indexing and Hints. REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.

Greeting from Infosys BPM Ltd, We are hiring for MuleSoft, MIM, L1 support- Service Desk, TOSCA, EWM, Power BI skills. Please walk-in for interview on 17th July 2025 at Bangalore location. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-215635 Interview details Interview Date: 17th July 2025 Interview Time: 10 AM till 1 PM Interview Venue: Bangalore :: Infosys JP Nagar Infosys BPM Limited, #785,Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,Sarakki,1st Phase JP Nagar, Bengaluru, Karnataka560078, Landmark: Near Sindhoor Convention Centre Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: MuleSoft Hands on Experience in MuleSoft Development. Hands on Experience in Any point Studio, connectors, Scopes, Routers, Flows, caching, and Exception handling. Hands-on experience on design, build, testing, debug, deploy, manage APIs and integrations. Good hands-on experience in API Manager, Runtime Manager, Exchange, RAML and Design Center. Should have knowledge on REST-based APIs, SOAP Web Services and different Protocols. knowledge on API gateway policies. Hands-on experience for designing MUnit Test cases for the flows. Experience in API securities like OAuth, JWT & Basic authentication Hands on experience in integration testing tools like Postman, SOAP Certification in Mulesoft MCD added an advantage. Have knowledge on Github, Jenkins. Should have knowledge on API Monitoring, Visualizer and Analytics Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. Job Description: L1 support- Service Desk Experience in a technical support role, preferably with Windows environments. Strong understanding of Windows operating systems, including troubleshooting common issues. Excellent communication and interpersonal skills, with the ability to explain technical concepts in a user-friendly manner. Active listening skills and a genuine desire to help others. Proficient in PC troubleshooting methodologies and remote access tools. Job Description: TOSCA Hands-on experience in automation using Tricentis TOSCA Hands-on experience in creating CI/CD pipeline using Jenkins Hands-on experience with Web Application testing, REST API testing. Hands-on experience using the Tricentis TOSCA automation tool for UI validations. Hands-on experience in writing custom control code for TOSCA. Job Description: Power BI Experience with the tools and technologies used by the Microsoft SQL Server BI Stack, and TSQL, Power Query, MDX, PowerBI, and DAX Expertise in executing DAX queries on the Power BI desktop Comprehensive understanding of data modeling, administration, and visualization Design data models that transform raw data into insightful knowledge by understanding business requirements in the context of BI. Developing Power BI desktop to create dashboards, KPI scorecards, and visual reports Integrate data, alter data, and connect to data sources for business intelligence. Detailed knowledge and understanding of database management systems, OLAP, and the ETL (Extract, Transform, Load) framework Good to have working experience/Knowledge using cloud technologies REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.

Greeting from Infosys BPM Ltd, Exclusive Women's Walkin drive We are hiring for Angular Full stack developer (Java / .Net), React JS Full stack developer (Java or .net), Spring boot with AWS, MIM, ITIL skills. Please walk-in for interview on 16th July 2025 at Pune location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-217822 Interview details Interview Date: 16th July 2025 Interview Time: 10 AM till 1 PM Interview Venue: Pune:: Hinjewadi Phase 1 Infosys BPM Limited, Plot No. 1, Building B1, Ground floor, Hinjewadi Rajiv Gandhi Infotech Park, Hinjewadi Phase 1, Pune, Maharashtra-411057 Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: Angular Full stack developer (Java or ,net) Design, develop, and maintain web applications with Angular/React for the front-end and Java or .NET for the back end. Build responsive and user-friendly interfaces using Angular/React and modern front-end technologies. Develop RESTful APIs and microservices using Spring Boot (Java) or ASP.NET Core (.NET). Collaborate with UI/UX designers to implement visually appealing and intuitive designs. Work with relational and NoSQL databases such as MySQL, PostgreSQL, MongoDB, or SQL Server. Optimize application performance, scalability, and security. Write clean, maintainable, and testable code following best practices. Participate in code reviews, technical discussions, and agile ceremonies. Troubleshoot and debug issues across the full stack. Stay updated with the latest trends and advancements in Angular, Java, and .NET technologies. Job Description: React JS Full stack developer (Java or, net) Design, develop, and maintain web applications with Angular/React for the front-end and Java or .NET for the back end. Build responsive and user-friendly interfaces using Angular/React and modern front-end technologies. Develop RESTful APIs and microservices using Spring Boot (Java) or ASP.NET Core (.NET). Collaborate with UI/UX designers to implement visually appealing and intuitive designs. Work with relational and NoSQL databases such as MySQL, PostgreSQL, MongoDB, or SQL Server. Optimize application performance, scalability, and security. Write clean, maintainable, and testable code following best practices. Participate in code reviews, technical discussions, and agile ceremonies. Troubleshoot and debug issues across the full stack. Stay updated with the latest trends and advancements in Angular, Java, and .NET technologies. Job Description: Spring boot with AWS Spring Boot Framework: Strong experience in building microservices and REST APIs. AWS Cloud Services: Hands-on experience with core AWS services such as EC2, S3, Lambda, RDS, DynamoDB, API Gateway, and IAM. Database Management: Proficiency in relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., DynamoDB, MongoDB). DevOps Practices: Familiarity with CI/CD pipelines, containerization (Docker), and orchestration tools (Kubernetes or ECS). Version Control: Experience with Git and version control workflows. Testing Frameworks: Knowledge of JUnit, Mockito, or similar testing tools. Monitoring and Logging: Experience with AWS CloudWatch, ELK Stack, or similar tools. Security: Understanding of OAuth2, JWT, and other security protocols. Agile Methodologies: Experience working in Agile/Scrum environments. Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. Job Description: ITIL Overseeing the incident management process and team members involved in resolving the incident. Responding to a reported service incident, identifying the cause, and initiating the incident management process. Collaborating with the incident management team to ensure that all protocols are diligently followed. Logging all incidents and their resolution to see if there are recurring malfunctions. REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.

Greeting from Infosys BPM Ltd, Exclusive Women's Walkin drive We are hiring for Angular Full stack developer (Java / .Net), React JS Full stack developer (Java or .net), Spring boot with AWS, MIM, ITIL skills. Please walk-in for interview on 16th July 2025 at Pune location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-217822 Interview details Interview Date: 16th July 2025 Interview Time: 10 AM till 1 PM Interview Venue: Pune:: Hinjewadi Phase 1 Infosys BPM Limited, Plot No. 1, Building B1, Ground floor, Hinjewadi Rajiv Gandhi Infotech Park, Hinjewadi Phase 1, Pune, Maharashtra-411057 Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: Angular Full stack developer (Java or ,net) Design, develop, and maintain web applications with Angular/React for the front-end and Java or .NET for the back end. Build responsive and user-friendly interfaces using Angular/React and modern front-end technologies. Develop RESTful APIs and microservices using Spring Boot (Java) or ASP.NET Core (.NET). Collaborate with UI/UX designers to implement visually appealing and intuitive designs. Work with relational and NoSQL databases such as MySQL, PostgreSQL, MongoDB, or SQL Server. Optimize application performance, scalability, and security. Write clean, maintainable, and testable code following best practices. Participate in code reviews, technical discussions, and agile ceremonies. Troubleshoot and debug issues across the full stack. Stay updated with the latest trends and advancements in Angular, Java, and .NET technologies. Job Description: React JS Full stack developer (Java or, net) Design, develop, and maintain web applications with Angular/React for the front-end and Java or .NET for the back end. Build responsive and user-friendly interfaces using Angular/React and modern front-end technologies. Develop RESTful APIs and microservices using Spring Boot (Java) or ASP.NET Core (.NET). Collaborate with UI/UX designers to implement visually appealing and intuitive designs. Work with relational and NoSQL databases such as MySQL, PostgreSQL, MongoDB, or SQL Server. Optimize application performance, scalability, and security. Write clean, maintainable, and testable code following best practices. Participate in code reviews, technical discussions, and agile ceremonies. Troubleshoot and debug issues across the full stack. Stay updated with the latest trends and advancements in Angular, Java, and .NET technologies. Job Description: Spring boot with AWS Spring Boot Framework: Strong experience in building microservices and REST APIs. AWS Cloud Services: Hands-on experience with core AWS services such as EC2, S3, Lambda, RDS, DynamoDB, API Gateway, and IAM. Database Management: Proficiency in relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., DynamoDB, MongoDB). DevOps Practices: Familiarity with CI/CD pipelines, containerization (Docker), and orchestration tools (Kubernetes or ECS). Version Control: Experience with Git and version control workflows. Testing Frameworks: Knowledge of JUnit, Mockito, or similar testing tools. Monitoring and Logging: Experience with AWS CloudWatch, ELK Stack, or similar tools. Security: Understanding of OAuth2, JWT, and other security protocols. Agile Methodologies: Experience working in Agile/Scrum environments. Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. Job Description: ITIL Overseeing the incident management process and team members involved in resolving the incident. Responding to a reported service incident, identifying the cause, and initiating the incident management process. Collaborating with the incident management team to ensure that all protocols are diligently followed. Logging all incidents and their resolution to see if there are recurring malfunctions. REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.