125 Mim Jobs - Page 2

Dear Candidate Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role: Network Architect Location: Chennai, PAN India Experience Range: 12 to 16 years Job Description: Desired Competencies: Experience in Network Design, Implementation and support · Responsible for creating High level Network design, Low level design, Implementation Plan, migration plan, testing plan for the new projects. · Validating the existing design and provide recommendations for optimization · Expertise knowledge in Cisco Products (Nexus 7K,5K.2K, Cisco 6500 switches, Cisco Wireless Controllers, Cisco Access Points and Cisco access switches 3750, 2960) · Expertise knowledge in Juniper Products ( EX Series Switches and MX Series Routers) · Responsible for troubleshooting and fixing Major Network issues (Priority Medium to Critical) Work collaboratively with Customer L3 team and TCS internal towers to identify and fix complex issues · Participate in MIM (Major Incident Management) Calls and provide solution/ update on a timely manner · Provide appropriate guidance to L1/L2 team · Technical co-ordination with the OEM support in the event of any Technology assistance · Update Training and Support documentation Good To Have: CCNP / CCIE Certification ITIL Certified or a Strong working knowledge of ITIL Incident, Problem and change Management disciplines. Show more Show less

Company Description Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation. We are seeking an organized and goal-oriented person to join us as an Lead - Infrastructure. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Job Description Manage the lifecycle of all Major Incidents and function as the single point of contact (SPOC) during end-to-end management of all IT priority1 incidents between the resolver groups and the internal/external stakeholders. Leveraging technology to issue all communications and providing key stakeholder management Leading, driving, facilitating and chairing all investigation activities, meetings, and conference calls Forming collaborative action plans with specific actions, roles and deadlines, and ensuring these are completed Matrix management of people, processes and resources – including resolving conflict to move forward to resolution Being accountable for resolving the outage via workaround or permanent fix Ensuring all administration and reports are maintained and up-to-date, including contacts information, technical diagrams, post major incident reviews Supporting and nurturing process improvements and knowledge base improvements Continually maintaining and developing tools and resources to manage major incidents effectively Providing periodic major incident metrics reports Person Specification Excellent listening skills. A willingness to problem solve. Strong verbal & written communication skills. Resilience - being able to handle complaints from customers. The ability to work as part of a team. Be self-driven & pro-active. Essential Good organization skills including the ability to prioritize workload within agreed parameters Ability to communicate effectively in writing and verbally, adapting style to suit the audience Ability to understand and demonstrate commitment to Sutherland’s Major Incident Policy and to ensure all activities are consistent with it Basic Technical knowledge on Networking, Infrastructure, Zscaler. Desirable Experience in leading projects and motivation of others. Excellent coordination skills: managing complex IT technical investigations. Excellent ability to organize, present, moderate management teleconferences in a structured manner. High degree of initiative, responsibility, reliability and proactive action. Qualifications Should have a minimum of 1 to 2 years experience with IT Incident management role. Excellent coordination skills: managing complex IT technical investigations. Excellent ability to organize, present, moderate management teleconferences in a structured manner. High degree of initiative, responsibility, reliability and proactive action. Good organization skills including the ability to prioritize workload within agreed parameters Ability to communicate effectively in writing and verbally, adapting style to suit the audience Additional Information Rotational shifts (24x7). Rotational off cycle. Current scenario is WAH, however we can transform anytime to B&M or Hybrid, candidate should be willing to work from office. Show more Show less

What success looks like in this role: Job Title: Service Management Professional (MIM,PM and CM) - Eng Svc Mgmt Location : Bangalore Who we are: Unisys is a global information technology company that builds high-performance, security-centric solutions for the most digitally demanding businesses and governments on Earth. Unisys’ offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. Unisys builds better outcomes securely for its clients across the Government, Financial Services and Commercial markets. For more information, visit www.unisys.com . Our Vision: Enhancing people’s lives through secure, reliable advanced technology. Our Core Beliefs: Curiosity: We embrace the unknown and continuous learning. Creativity: We look past routine ways of doing things. Client-Centricity: Our clients’ success is our success. Integrity: We act ethically and honestly. Position Overview: Oversees, facilitates and administers ITIL based service support. Manages and oversees Unisys service delivery through processes, including incident, major incident, problem, request and change management with a focus on improving overall service quality. Coordinates client-facing resources and potentially client and client partners to facilitate compliance with service quality commitments. Key Responsibilities/Outcomes Provides dedicated support for Major Incident Management (MIM) or service coordination support within an assigned client base as described below. Major Incident Management Provides capture support for MIM processes and engages with colleagues to coordinate service activities including: o Gathering information about the incident, o Assisting with assessing the business impact, o Documenting the root cause of the incident, o Coordinating with resolver teams and o Communicating with stakeholders throughout the resolution process. Contributes to the development and maintenance of MIM documentation. Participates in and/or facilitates process related meetings for engagements. Service Coordination / Management Performs routine service management duties, including: o Generating and distributing reports and/or providing dashboards for Strategic Partners, o Monitoring Changes for completeness for internal support, o Performing post implementation reviews, o Engaging Problem management for unauthorized change activity, and o Reviewing and documenting RCA details for Internal support. Facilitates process related meetings such as Daily operations, Change Advisory Board, Problem Review Board, etc. for internal support. Maintains high standards of written and verbal communications. Interfaces with internal resources and/or clients to manage ESM processes on a day-to-day basis. Communicates to necessary supplier stakeholders any changes to in-scope documentation. Takes appropriate actions to correct in-scope processes (Service Levels, XLA and/or operational levels) and compliance issues for internal support. Incorporate CLIENT updates into in-scope ITIL policies and processes based on contractual agreement for in-scope services. Provides training and mentoring for functional teams to ensure that process guidelines are understood and followed for internal support. Participates in weekly governance meetings. Performs routine auditing of Change management schedules. #LI-RB1 You will be successful in this role if you have: Any degree and 2-4 years’ relevant experience OR equivalent combination of education and experience Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here .

9-10 or more years of service management; ITIL v3 Certified (foundation as a minimum, manager or expert level desirable); Strong verbal and writing skills in order to effectively communicate information to clients and internal team members; Awareness of a number of service management tools such as BMCs IT Service Management (ITSM, Remedy); Time management skills to meet agreed targets; Experience of designing, developing and/or implementing ITIL aligned processes; Strong analytical skills are needed to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details; Facilitation skills to lead requirements gathering workshops and provide training to clients and internal team members; Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders; such as clients and internal team members; Primary Skills They must knowledge/experience with Incident, MIM, Service Request, Problem, Change management and SLA reporting. A Senior Service Management Consultant can be a member of a team, leading the team, assisting the lead or working independently. They lead or work independently designing, developing and implementing deliverables, conducting research and performing analysis. Secondary Skills Apart from these, other critical area is CMDB / Asset Management / SCAM The Service Management Consultant focuses on all of the ITIL service management lifecycle stages and a number of its processes within an outsourcing bid, consulting assignment or an implementation. They will be responsible for aspects of the overall delivery.

Bounteous x Accolite is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success. Information Security Responsibilities Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.) Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information Role And Responsibilities Manage and communicate all major incidents to appropriate stakeholders in a timely fashion Oversee technical and operational escalations, leadership, and resolution by working with Service Delivery Managers, Managed Services Engineers, and client staff Ensure process activities associated with major incident identification, logging, and categorization are complete and effective input to Problem Management and RCA activities Develop schedule and participate in on-call 7 x 24 rotation for major incident management coverage Provide ad hoc one-on-one MIM training to process users to ensure documentation is updated with complete explanations of resolutions and corrective actions taken, and that work is effectively prioritized and managed within SLA Analyze the performance of Incident Management; identify opportunities for continuous improvement Align support efforts with standard Service Level Agreement (SLA) reports and internal KPI reporting for each Managed Service client Make recommendations for incident resolutions to include in Knowledge Management Database (KMDB) Provide support to Managed Services and connecting points to other ITIL processes – coordination, reporting, audits, improvements Facilitate chronic issue management and resolution; provide resolutions and root cause analyses Preferred Qualifications BS/BA degree or equivalent experience preferred 5+ years of hands-on experience in a Managed Services environment providing ITIL process coordination and support Fluent knowledge of ITIL processes, including incident, problem, change, service request, and knowledge management Excellent oral and written communication skills; the ability to understand, create, and update information from written or verbal communications A collaborative spirit: the ability to partner closely with Service Delivery Managers, process managers, technical support teams, and customers as needed Bounteous x Accolite is proud to be an equal opportunity employer. Bounteous x Accolite does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous x Accolite is willing to sponsor eligible candidates for employment visas. Show more Show less

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you will discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for the world’s toughest challenges, like protecting the environment, ensuring our food is safe, or helping find cures for cancer. About the Role We are seeking a highly skilled and driven Developer to join our dynamic team. In this role, you will play a pivotal part in designing, building, and deploying innovative solutions that enhance the capabilities of our platform and deliver tangible business value. You will collaborate closely with cross-functional teams to understand requirements, identify opportunities, and develop scalable, high-quality software that aligns with our strategic goals. Our technology stack spans modern full-stack development, cloud-native infrastructure, and emerging areas such as AI/ML—offering you the opportunity to work on cutting-edge projects that drive real impact. This is a unique opportunity for a seasoned professional who is passionate about technology and eager to contribute to meaningful digital transformation initiatives. Key Responsibilities Design, develop, and implement advanced solutions to enhance our platform’s capabilities. Customize applications and integrate seamlessly with other enterprise systems. Write, test, and debug complex scripts to support automation and operational efficiency. Develop and maintain API integrations with external systems and services. Collaborate with cross-functional teams, including business analysts and technical leads, to gather requirements and design scalable solutions. Perform regular system upgrades, health checks, and performance tuning to ensure optimal system health. Ensure high availability and performance of critical services across all environments. Troubleshoot and resolve technical issues to minimize disruption to business operations. Identify opportunities for improvement and recommend enhancements to system functionality and user experience. Participate actively in Agile/Scrum ceremonies, contributing to continuous delivery and improvement. Maintain detailed and up-to-date technical documentation. Participate in global on-call rotations, supporting operations in a follow-the-sun model. What We’re Looking For Bachelor’s degree in Computer Science, Engineering, or a related field. 3-5 years of experience building enterprise-scale web applications across the full Agile project lifecycle. Proven track record in developing scalable, high-availability distributed software systems. Strong development experience with: Backend: Golang, Python, Shell scripting Frontend: JavaScript, jQuery, Bootstrap, Angular or React, HTML5, CSS, JSON Node.js for server-side applications Proficient in working with relational and NoSQL databases such as PostgreSQL, MySQL, Oracle, and MongoDB. Hands-on experience with cloud platforms like AWS and/or Azure. Familiarity with container orchestration and infrastructure tools: Kubernetes (EKS), Terraform, Akamai (CDN), and related services. Solid understanding of microservices architecture, CI/CD pipelines, and DevOps practices. Experience working in Linux environments with knowledge of OS, networking, and storage fundamentals. Exposure to observability tools such as Grafana, Prometheus, Loki, Tempo, and Mimir. Experience working within Agile or SAFe frameworks. Familiarity with Major Incident Management (MIM) processes and effective incident participation. Proficient in API integration techniques and cross-platform data exchange. Strong analytical thinking, problem-solving ability, and excellent communication skills.

Greeting from Infosys BPM Ltd, We are hiring for L1 Support (Windows Desktop Support) - Voice, Content and Technical writer, Walkme, MIM skills. Please walk-in for interview on 13th June 2025 at Bangalore location. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-215635 Interview details Interview Date: 13th June 2025 Interview Time: 10 AM till 1 PM Interview Venue: Bangalore :: Infosys JP Nagar Infosys BPM Limited, #785,Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,Sarakki,1st Phase JP Nagar, Bengaluru, Karnataka560078, Landmark: Near Sindhoor Convention Centre Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: L1 Support (Windows Desktop Support) Voice Experience in a technical support role, preferably with Windows environments. Strong understanding of Windows operating systems, including troubleshooting common issues. Excellent communication and interpersonal skills, with the ability to explain technical concepts in a user-friendly manner. Active listening skills and a genuine desire to help others. Proficient in PC troubleshooting methodologies and remote access tools. Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. Job Description: Content and Technical writer Develop high-quality technical documents, including user manuals, guides, and release notes. Collaborate with cross-functional teams to gather requirements and create accurate documentation. Conduct functional testing and manual testing to ensure compliance with FDA regulations. Ensure adherence to ISO standards and maintain a clean, organized document management system. Strong understanding of Infra domain Technical writer that can convert complex technical concepts into easy to consume documents for the targeted audience. In addition, will also be a mentor to the team with technical writing. Job Description: Walkme Design, develop, and deploy WalkMe solutions to enhance user experience and drive digital adoption. Experience in task-based documentation, training and content strategy Experience working in a multi-disciplined team with geographically distributed co-workers Working knowledge technologies such as CSS and JavaScript Project management and/or Jira experience Experience in developing in-app guidance using tools such as WalkMe, Strong experience in technical writing, instructional video or guided learning experience in a software company REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.

Greeting from Infosys BPM Ltd, We are hiring for L1 Support (Windows Desktop Support) - Voice, Content and Technical writer, Walkme, MIM skills. Please walk-in for interview on 12th June 2025 at Bangalore location. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-215635 Interview details Interview Date: 12th June 2025 Interview Time: 10 AM till 1 PM Interview Venue: Bangalore :: Infosys JP Nagar Infosys BPM Limited, #785,Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,Sarakki,1st Phase JP Nagar, Bengaluru, Karnataka560078, Landmark: Near Sindhoor Convention Centre Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: L1 Support (Windows Desktop Support) Voice Experience in a technical support role, preferably with Windows environments. Strong understanding of Windows operating systems, including troubleshooting common issues. Excellent communication and interpersonal skills, with the ability to explain technical concepts in a user-friendly manner. Active listening skills and a genuine desire to help others. Proficient in PC troubleshooting methodologies and remote access tools. Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. Job Description: Content and Technical writer Develop high-quality technical documents, including user manuals, guides, and release notes. Collaborate with cross-functional teams to gather requirements and create accurate documentation. Conduct functional testing and manual testing to ensure compliance with FDA regulations. Ensure adherence to ISO standards and maintain a clean, organized document management system. Strong understanding of Infra domain Technical writer that can convert complex technical concepts into easy to consume documents for the targeted audience. In addition, will also be a mentor to the team with technical writing. Job Description: Walkme Design, develop, and deploy WalkMe solutions to enhance user experience and drive digital adoption. Experience in task-based documentation, training and content strategy Experience working in a multi-disciplined team with geographically distributed co-workers Working knowledge technologies such as CSS and JavaScript Project management and/or Jira experience Experience in developing in-app guidance using tools such as WalkMe, Strong experience in technical writing, instructional video or guided learning experience in a software company REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.

Greetings !! We are looking for MIM Skillset in PUNE/ HYDERABAD/BENGALURU Location . Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** ONLY Walk-in Interviews Need Immediate Joiners Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. Eligibility With 2+ years of Exp Salary Up to 6Lpa Work from office for 5 days Thanks & Regards, Divya HR TEAM KVC CONSULTANTS LTD. NO PLACEMENT CHARGES

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP MM Materials Management Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication among team members and stakeholders. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the application development process - Ensure effective communication among team members and stakeholders - Provide guidance and support to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP MM Materials Management - Understanding of Retail Procurement Allocation and replenishment methods - Article master - Merchandise hierarchy, assortment and listing - Hands on experience on Stock transfer processes - DC to store transfers - Configuration and setup experience on Retail in store MIM Fiori applications - Strong understanding of SAP MM functionalities - Experience in configuring SAP MM modules - Knowledge of SAP MM integration with other SAP modules - Hands-on experience in SAP MM implementation projects Additional Information: - The candidate should have a minimum of 5 years of experience in SAP MM Materials Management - This position is based at our Bengaluru office - A 15 years full-time education is required 15 years full time education Show more Show less

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. Ensuring that all the resolution procedures are updated in the knowledge database / Work log Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents ͏ KEY SKILLS AND COMPETENCIES 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface ͏ ͏ ͏ Mandatory Skills: ITIL Incident Mgmt. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Greeting from Infosys BPM Ltd, We are hiring for MIM, Content and Technical writer, Informatica skills. Please walk-in for interview on 12th and 13th June 2025 at Hyderabad location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-215116 Interview details Interview Date: 12th and 13th June 2025 Interview Time: 10 AM till 1 PM Interview Venue: Hyderabad :: Infosys STP Infosys STP Madhava Reddy colony, Near Wipro Circle Gachibowli Hyderabad 500032 Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. Job Description: Content and Technical writer Develop high-quality technical documents, including user manuals, guides, and release notes. Collaborate with cross-functional teams to gather requirements and create accurate documentation. Conduct functional testing and manual testing to ensure compliance with FDA regulations. Ensure adherence to ISO standards and maintain a clean, organized document management system. Strong understanding of Infra domain Technical writer that can convert complex technical concepts into easy to consume documents for the targeted audience. In addition, will also be a mentor to the team with technical writing. Job Description: Informatica Strong experience in ETL development using Informatica and SQL. Design, develop, and maintain ETL workflows using Informatica PowerCenter. Perform data extraction, transformation, and loading (ETL) from various sources into data warehouses. Develop and optimize SQL queries, stored procedures, views, and indexing for performance tuning. Ensure data integrity, consistency, and accuracy in all ETL processes. Monitor, debug, and troubleshoot ETL failures and performance bottlenecks. REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.

Good Experience on Forefront Identity Management, MIM, Active Directory.Azure Active Directory, AAD connect tool (Azure Sync Engine). Synchronize identity data across systems, such as AD, SQL and Azure Installation and configuration of MIM Upgrading FIM to MIM and MIM hot fixes Creating management agents and configuring run profiles in MIM Sync Engine MIM Portal customization Changing the RCDC of the portal and flowing the attributes to FIM portal. Configuring Management Policy Rules, Workflows and Sets Troubleshooting the errors generated by FIM Synchronization server. Monitoring and fixing of failures during Synchronization of all applications. Role Provisioning /De-Provisioning troubleshooting for all the applications which are integrated/will be integrated with FIM. Involve in day-to-day FIM/MIM operational activities, which include supporting customer issues, infrastructure issues, monitoring etc. Installation and configuration of Azure Active Directory Domain Services (AADDS). Installation and configuration of DirSync directory synchronization tool. Migration of MIM set up to Azure Cloud Migration of on premises set up to Azure Cloud Extensively used PowerShell scripts for several administrative activities Attend daily conference calls with various onsite and offshore teams. Good Knowledge of incident management, problem management, change management. Manage and maintain daily SLAs and the submit reports to client daily basis.

The Microsoft Identity Manager (MIM) Engineer will utilize expert level experience and knowledge of on-premises Active Directory, Exchange, Microsoft Identity Manager, Office 365, Azure Active Directory and Directory Synchronization tools, for a large enterprise environment operations support and administration. The position requires a responsible, self-motivated, well-organized individual with the ability to handle multiple concurrent projects while adapting quickly to rapidly changing priorities. Required Skill and Experience: Work closely with vendors to resolve user and production issues. Participate in operational support and on-call for a large enterprise environment. Troubleshoot Microsoft Identity Manager (MIM) on-premises servers and M365 resources. Generate operational documentation including change management paperwork. Work on multiple operational issues at one time Perform other related duties as assigned. Provide support for release deployments in a 24x7 operations environment as required. Produce technical and operational documentation. Role Requirements Must have experience with MIM 2016 or FIM 2012 R2 Sync, implementation, and management of FIM/MIM identity solutions utilizing Portal. 5 years minimum of progressive experience in supporting environments using Microsoft platforms with Active Directory, Exchange, and Office 365. Must be able to communicate technical concepts clearly to a wide audience. Demonstrate a customer focused attitude. 1+ Service Now or equivalent ticketing system experience Must be able to communicate technical concepts clearly to a wide audience. Experience with creating and leveraging PowerShell scripting and automation. ITIL experience (preferred) Ability to work in a 24x7 on-call after hour rotation environment. Good understanding of change management Microsoft Certified Professional certification is a plus.

Job Summary: We are seeking a Sr Systems Engineer with deep expertise in enterprise identity and access management to join our Enterprise Infrastructure Cloud Identity team. This role will focus on the design, implementation, and support of identity platforms including Okta, Microsoft Identity Manager (MIM), and Microsoft Entra ID (formerly Azure AD). The ideal candidate will be responsible for ensuring secure, scalable, and efficient identity services across hybrid environments, enabling seamless access while maintaining compliance and security standards. Key Responsibilities: Identity Platform Administration : Design, implement, and maintain identity solutions using Okta, Microsoft Identity Manager, and Entra ID. Access Governance : Define and enforce access policies, role-based access controls (RBAC), and conditional access strategies across cloud and on-premises systems. Lifecycle Management : Automate user provisioning, deprovisioning, and group management using MIM workflows and Okta lifecycle policies. Authentication & Federation : Configure and support SSO, MFA, and federated identity integrations across SaaS and internal applications. Directory Services : Manage hybrid identity environments including Active Directory, Entra ID, and Azure AD Connect. Security & Compliance : Implement identity protection policies, audit logging, and support compliance initiatives such as PCI DSS and SOX. Monitoring & Troubleshooting : Monitor identity systems for performance and anomalies. Troubleshoot authentication and authorization issues. Collaboration & Support : Work closely with application owners, security teams, and business stakeholders to support identity-related initiatives. Documentation & Training : Maintain detailed technical documentation and provide training to IT staff on identity systems and best practices. Cloud Integration : Support identity integration with Azure and AWS environments. Promote Infrastructure as Code (IaC) using tools like Terraform and PowerShell. General Duties and Responsibilities: 5+ years of experience in enterprise IT with a focus on identity and access management. Hands-on experience with Okta, Microsoft Identity Manager (MIM), and Microsoft Entra ID. Strong understanding of Active Directory, Azure AD Connect, and hybrid identity models. SME on one or more technologies. Proficient in scripting and automation using PowerShell, Terraform, or similar tools. Provide expertise and assist customers, developers, and partners with design decisions. Provide on-going maintenance and implementation of updates and patches. Recommend and implement standards, policies, and procedures to achieve agreed upon service levels by tuning, maintaining, and supporting a breadth of infrastructure. Providing design recommendations and expertise regarding the integration and architecture of commercial application packages. Develops and Plan lifecycle replacement, coordinate outages, and perform performance tuning for applications and hardware. Maintain monitoring and data gathering systems for reporting and performance purposes. Establish and maintain working relationships with vendors to address and resolve problems. Work closely with the business stakeholders and developers to ensure smooth planning, implementation and cutovers of systems. Maintain the systems roadmap for lifecycle, improvements and upgrades and capacity planning functions. Participate in all technical aspects of server technology, Virtualization, Storage, Replication, and security projects including short and long-term planning. Provide technical support, operations and problem resolution of systems infrastructure as required, including 24X7 On-Call support. Provide support and implementation planning for business continuity and disaster recovery. Prepare and deliver presentations to a variety of technical and non-technical audiences. Must have a good grasp of system trends and the mission of the group to provide the most cost effective and efficient systems. Manage identity and access, including the implementation and maintenance of Microsoft Active Directory. Azure and AWS Cloud technologies: Design, implement, and manage cloud-based solutions to support business operations. Ensure the security, availability, and performance of cloud services. Collaborate with teams to migrate existing applications and infrastructure to cloud platforms. Utilize Infrastructure as Code to Promote automation when appropriate Monitor and optimize cloud resource usage and costs. Stay updated with the latest cloud technologies and best practices to provide innovative solutions. Minimum level to move to management. Ability to build strong working relationships with peers, managers and internal customers. Experience supporting operational availability in an enterprise environment. Knowledge of application and development methodologies. Proficient knowledge and experience with network and systems management tools. Proficient ability to document designs and reference architecture in detail using workflows, diagrams and technical documents. Strong analytical abilities and professional office experience necessary. Rarely needs supervision to manage time and tickets. May need minimal guidance to manage priorities. Able to mentor other engineers, from a technology and leadership perspective. Able to work independently on specific tasks necessary to the focus of the role. Familiarity with security frameworks and compliance standards (e.g., PCI DSS, NIST, SOX). Excellent communication skills and ability to lead cross-functional projects. Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com. Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA). At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do: Build Championship Teams Obsessed with Fans Limitless Entrepreneurial Spirit Determined and Relentless Mindset Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

Strong ITSM & ITIL knowledge. Handle incidents, identify root cause, drive resolution & improvement. Ensure SLA/KPI targets & client satisfaction. Restore failed IT services quickly & efficiently. Participate in RCA & improvement Required Candidate profile Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs

Greeting from Infosys BPM Ltd, We are hiring for MIM, Networking, Content and Technical writer, ITIL skills. Please walk-in for interview on 10th and 11th June 2025 at Pune location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-215162 Interview details Interview Date: 10th and 11th June 2025 Interview Time: 10 AM till 1 PM Interview Venue: Pune:: Hinjewadi Phase 1 Infosys BPM Limited, Plot No. 1, Building B1, Ground floor, Hinjewadi Rajiv Gandhi Infotech Park, Hinjewadi Phase 1, Pune, Maharashtra-411057 Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. Job Description: Networking Hands on experience in Switching & Routing is must. Network engineer is responsible for day-to-day Delivery & operation work organization network. Should manage LAN, WAN, Firewall, monitoring tools Strong understanding of routing protocols like BGP, OSPF, EIGRP. Strong understanding of various switching protocols like STP, RSTP, VLAN, HSRP, VRRP, link-aggregation. Strong understanding of various tunnel like GRE, IPSEC, NAT & ACL. Knowledge on virtual-router, routing-instances, IPSec Tunnels. Skilled in creating High-Level Design (HLD) of network diagram in Visio or draw.io Experience in firewall (Juniper, Fortinet, CISCO ASA) Knowledge on Open VPN Knowledge on monitoring tools. Job Description: Content and Technical writer Develop high-quality technical documents, including user manuals, guides, and release notes. Collaborate with cross-functional teams to gather requirements and create accurate documentation. Conduct functional testing and manual testing to ensure compliance with FDA regulations. Ensure adherence to ISO standards and maintain a clean, organized document management system. Strong understanding of Infra domain Technical writer that can convert complex technical concepts into easy to consume documents for the targeted audience. In addition, will also be a mentor to the team with technical writing. Job Description: ITIL Overseeing the incident management process and team members involved in resolving the incident. Responding to a reported service incident, identifying the cause, and initiating the incident management process. Collaborating with the incident management team to ensure that all protocols are diligently followed. Logging all incidents and their resolution to see if there are recurring malfunctions. REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.

Req ID: 327537 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ITIL Operations Analysis Senior Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Acts as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents and engage additional support groups. Assesses the impact and urgency of incidents through collaboration with the User, Service Desk, Resolver Group Analysts, and/or Incident Managers. Assists with assembling the tech resources necessary to achieve the resolution of Major Incidents. Responsible for major incident bridge call facilitation that includes identifying a technical lead and holding technical resolver teams accountable for status updates of service restoration activities. Develops and delivers executive major incident management communications to clients and NTT leadership (based on required content and frequency as determined by account). Escalates Major Incidents to relevant resolver groups, resolver group managers, senior managers, directors and IT executives, and Service Managers. Provides incident documentation to appropriate service management teams. Ensures effective communications and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. Collaborates with service management and account team resources to ensure consistency of delivery, adherence to standard practices, and continuous improvement. Provides point of contact for MIM process related questions or issues and facilitates MIM process related meetings.- ITIL Foundation Certification- Excellent Communication Skills- Previous Incident Management experience- Critical/Major Incident Management experience is considered a plus. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Greeting from Infosys BPM Ltd, We are hiring for L1 Support (Windows Desktop Support) - Voice, Content and Technical writer, Walkme, MIM skills. Please walk-in for interview on 10th June 2025 at Bangalore location. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-215150 Interview details Interview Date: 10th June 2025 Interview Time: 10 AM till 1 PM Interview Venue: Bangalore :: Infosys JP Nagar Infosys BPM Limited, #785,Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,Sarakki,1st Phase JP Nagar, Bengaluru, Karnataka560078, Landmark: Near Sindhoor Convention Centre Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: L1 Support (Windows Desktop Support) Voice Experience in a technical support role, preferably with Windows environments. Strong understanding of Windows operating systems, including troubleshooting common issues. Excellent communication and interpersonal skills, with the ability to explain technical concepts in a user-friendly manner. Active listening skills and a genuine desire to help others. Proficient in PC troubleshooting methodologies and remote access tools. Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. Job Description: Content and Technical writer Develop high-quality technical documents, including user manuals, guides, and release notes. Collaborate with cross-functional teams to gather requirements and create accurate documentation. Conduct functional testing and manual testing to ensure compliance with FDA regulations. Ensure adherence to ISO standards and maintain a clean, organized document management system. Strong understanding of Infra domain Technical writer that can convert complex technical concepts into easy to consume documents for the targeted audience. In addition, will also be a mentor to the team with technical writing. Job Description: Walkme Design, develop, and deploy WalkMe solutions to enhance user experience and drive digital adoption. Experience in task-based documentation, training and content strategy Experience working in a multi-disciplined team with geographically distributed co-workers Working knowledge technologies such as CSS and JavaScript Project management and/or Jira experience Experience in developing in-app guidance using tools such as WalkMe, Strong experience in technical writing, instructional video or guided learning experience in a software company REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.

Greeting from Infosys BPM Ltd, We are hiring for MIM, Networking, Content and Technical writer, ITIL skills. Please walk-in for interview on 10th and 11th June 2025 at Pune location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-215162 Interview details Interview Date: 10th and 11th June 2025 Interview Time: 10 AM till 1 PM Interview Venue: Pune:: Hinjewadi Phase 1 Infosys BPM Limited, Plot No. 1, Building B1, Ground floor, Hinjewadi Rajiv Gandhi Infotech Park, Hinjewadi Phase 1, Pune, Maharashtra-411057 Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. Job Description: Networking Hands on experience in Switching & Routing is must. Network engineer is responsible for day-to-day Delivery & operation work organization network. Should manage LAN, WAN, Firewall, monitoring tools Strong understanding of routing protocols like BGP, OSPF, EIGRP. Strong understanding of various switching protocols like STP, RSTP, VLAN, HSRP, VRRP, link-aggregation. Strong understanding of various tunnel like GRE, IPSEC, NAT & ACL. Knowledge on virtual-router, routing-instances, IPSec Tunnels. Skilled in creating High-Level Design (HLD) of network diagram in Visio or draw.io Experience in firewall (Juniper, Fortinet, CISCO ASA) Knowledge on Open VPN Knowledge on monitoring tools. Job Description: Content and Technical writer Develop high-quality technical documents, including user manuals, guides, and release notes. Collaborate with cross-functional teams to gather requirements and create accurate documentation. Conduct functional testing and manual testing to ensure compliance with FDA regulations. Ensure adherence to ISO standards and maintain a clean, organized document management system. Strong understanding of Infra domain Technical writer that can convert complex technical concepts into easy to consume documents for the targeted audience. In addition, will also be a mentor to the team with technical writing. Job Description: ITIL Overseeing the incident management process and team members involved in resolving the incident. Responding to a reported service incident, identifying the cause, and initiating the incident management process. Collaborating with the incident management team to ensure that all protocols are diligently followed. Logging all incidents and their resolution to see if there are recurring malfunctions. REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team. Show more Show less

Req ID: 327537 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ITIL Operations Analysis Senior Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Acts as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents and engage additional support groups. Assesses the impact and urgency of incidents through collaboration with the User, Service Desk, Resolver Group Analysts, and/or Incident Managers. Assists with assembling the tech resources necessary to achieve the resolution of Major Incidents. Responsible for major incident bridge call facilitation that includes identifying a technical lead and holding technical resolver teams accountable for status updates of service restoration activities. Develops and delivers executive major incident management communications to clients and NTT leadership (based on required content and frequency as determined by account). Escalates Major Incidents to relevant resolver groups, resolver group managers, senior managers, directors and IT executives, and Service Managers. Provides incident documentation to appropriate service management teams. Ensures effective communications and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. Collaborates with service management and account team resources to ensure consistency of delivery, adherence to standard practices, and continuous improvement. Provides point of contact for MIM process related questions or issues and facilitates MIM process related meetings.- ITIL Foundation Certification- Excellent Communication Skills- Previous Incident Management experience- Critical/Major Incident Management experience is considered a plus. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less

Roles and Responsibilities : - Conducting detailed profile assessment of students interested in abroad studies and accordingly guiding them to shortlist the universities where his /her chances of getting admission is high. - Assisting students with the IELTS/PTE//TOEFL Exam. - Assistance with activities to promote overseas educational institutions. Follow up with high potential leads. - Providing consistent guidance through emails, calls and solving the queries within the specified TAT - Preparing the B school/Grad School lists according to the student profile and guiding them with the application process. - Required strong Stakeholder Management Skills, interacting with consultants/domain experts/editors to provide the right set of decisions to the students. - Good in Microsoft Excel, maintenance of a built in tracker to analyse the track of students. - Must have good communication skills - Have a brief understanding about the higher education programs (MBA/MiM/Ms/MEM etc)

Shared Technology Platform Services team is responsible for all middleware technology infrastructure administrative activities for a variety of middleware technologies. We also provide development support for hundreds of applications. This particular role is created for Automation Lead for Services Middleware infrastructure support which includes Apache Tomcat, Oracle Weblogic and Oracle HTTP Server, IBM WebSphere Application Server(primary technology) and L3 Production support and self service automation infrastructure support . Our primary function is to provide Infrastructure technology Support and implement technology automations and self-service solutions that will help application teams avoid production outages and build stable production systems. We are also assisting several applications with their cloud transition. Our services include below. Engineering/Tech Support Onboarding Reusable Tools Self-service Automation Dashboards License Management SME support along with advanced troubleshooting Design and Capacity Analysis. Initiatives that improve productivity and results in efficiencies POCs and adoption of new products Interact with SA, dba, developers and product and send requests to Architecture Role Description: WebTech L3 Automations lead (Individual contributor)who will be responsible to build Strong Self-service Automation solutions for infrastructure Support teams and Application PS teams and also develop self-service capabilities for addressing issues, requests and technical roadblocks in minimal turnaround time. This role will also enable automation mindset for team to increase over all teams productivity and efficiently End to end understanding of Weblogic,IIS,Tomcat,OHS,IBM HTTP Servers and WebSphere Application Server L3 Infrastructure and Architecture. Design and Develop self-service automation tools to standardize and automate infrastructure configurations, monitoring, application infra support activities. Technology experience on tool like Bitbucket, python scripting, CICD automation, code repository check-ins and version control . Technical support to applications on trouble shooting Environment, software and application level issues for WebSphere,weblogic,tomcat and IBM HTTP Server . Write smart programs using Unix Shell/python/ansible for reduction of manual touch points Partner with cross functional teams across Technology, Validation/QC, Production. Triaging/driving MIM calls and L3 production support for WebSphere infra structure . Building WebSphere/Tomcat/Weblogic/IIS environments, patching,VA fixes, driving production changes . Providing design inputs ,capacity analysis and architectural solution for WebSphere Application environment setups. Support Global teams across all of ICG supporting cutting edge solutions. Expertise in ITRS monitoring including dashboard setup and command setup with authorization setup through service now groups Expertise in automation with autosys ,udeploy, python .Exposure to tomcat/containerization would be an value add. Managing support services and change management using Servicenow SAAS application. Qualifications: Bachelor’s/University degree or equivalent educational qualification Technical / Functional Proficiency: Strong Automations knowledge on middleware tools Knowledge/Experience: 15-18+ years of intensive expertise in middleware products. Deep architectural, infrastructure and troubleshooting knowledge on middleware products like : IBM Websphere Application Servers , IBM HTTP Servers , Oracle HTTP Servers and WebLogic , Apache Tomcat, IIS. Hands-on on experience on WeSphere wsadmin scripting for Websphere application Servers. Ability to write automations for WebLogic and Oracle HTTP Server middleware product. Scripting expertise to self-write automation script for Tomcat and and Apache. Proficient and strong knowledge on linux/unix shell and jython, python, ansible scripting. Expertise on converting business needs and requirements into automations solutions. Design, Development and Integration of automation scripts into dashboards for self service automation feature for stakeholders and Application production support team. Expertise on jython/Jacl/python development scripting for middleware automations .Development experience on tool like Bitbucket , python scripting , CICD automation , code repository checkins and version control . Ability to build and develop CICD pipelines for middleware infrastructure configurations and deployment. Demonstrations of strong technical leadership to drive, track and deliver critical projects. Proven history of driving automations projects and delivering on time in line with organizations expectations. Experience troubleshooting WAS and IBM HTTP server related issues. Strong ability to work in a highly focused technical environment together with other motivated and driven professionals, as well as the ability to work independently. Technical Team management and strong mentorship . Must have experience in participating in the management of multiple concurrent initiatives while relying on extensive experience and judgment to plan and accomplish goals. Design and build automation tools for selfservice usages by teams and stakeholders. Windows power shell scripting and knowledge on latest DevOps tools is added advantage. Leadership Skills: Puts clients first by anticipating, understanding, and exceeding their expectations and needs Acts as a trusted partner to clients by delivering superior advise, products and services Drives innovation, competitive differentiation and speed to market by actively learning Exemplifies global leadership by embracing unique perspectives from across the organization Challenges self and colleagues to higher levels of performance by actively listening and engaging in constructive dialogue Treats people with respect and assumes the intentions of others are based on common goals and shared purpose Exhibits confidence and agility in challenging times Sets the standard for the highest integrity in every decision Has the courage to always do what’s right and the humility to learn from mistakes Sets goals and measures progress to ensure the organization is focused on ethics, execution, and results Expects self to consistently meet/exceed expectations ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Infrastructure ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting Show more Show less

Dear Candidate! Greetings from TCS !!! Role: Change Management Location: Chennai Experience Range: 4 to 9 Years Job Description: Hands on experience on IT service management (Change/Incident/MIM) End -to End Management of the issue On-time Communication to Stakeholders Leading, Driving, Facilitating and Chairing all investigation activities/conference call Forming Collaborative Action Plans Matrix Management *People Management* Manage requirements and maintain requirements traceability throughout the project lifecycle Document as-is business processes, identify key issues and define target business processes On call support during weekends as per the client request Every hour we have to share the communication to all the stakeholder related to the incident Action plan has to be checked and status to be shared by ETA to the stakeholder Multi-tasking required for communication (Mail/Chat) Managerial experience applying analytical thinking and problem-solving skills TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Show more Show less

Dear Candidate! Greetings from TCS !!! Role: Change Management Location: Bangalore Experience Range: 4 to 9 Years Job Description: Hands on experience on IT service management (Change/Incident/MIM) End -to End Management of the issue On-time Communication to Stakeholders Leading, Driving, Facilitating and Chairing all investigation activities/conference call Forming Collaborative Action Plans Matrix Management *People Management* Manage requirements and maintain requirements traceability throughout the project lifecycle Document as-is business processes, identify key issues and define target business processes On call support during weekends as per the client request Every hour we have to share the communication to all the stakeholder related to the incident Action plan has to be checked and status to be shared by ETA to the stakeholder Multi-tasking required for communication (Mail/Chat) Managerial experience applying analytical thinking and problem-solving skills TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Show more Show less