Milani Electric & Solar, one of Canada's largest Plumbing, Heating & Air Conditioning companies, is expanding its team in Delhi, India, and is looking for a dedicated Data/Customer Service Representative to provide exceptional customer support and data entry services. As a valued member of our team, you will have the opportunity to work for a well-established Canadian company and assist customers with their plumbing, heating, and AC needs. Responsibilities: - Responding to customer phone calls for emergency plumbing, heating, and AC services - Assisting customers in a calm and effective manner, ensuring quick resolution of their needs - Addressing customer questions, concerns, and providing necessary guidance - Acquiring product knowledge related to plumbing, heating & AC systems to offer accurate information to customers - Entering customer information, work details, and technician hours into the system - Delivering exceptional service to customers in all situations - Maintaining accuracy and timeliness in data entry tasks - Sending invoices to customers - Performing any additional duties assigned by Management Qualifications: - Strong communication skills with a customer service focus - Education in English Medium - Proficiency in data entry and office software usage - Ability to work efficiently in a fast-paced environment, especially during emergency calls - Detail-oriented with the capability to handle multiple tasks simultaneously - Previous experience in customer service or data entry is advantageous - Knowledge of plumbing, heating, and air conditioning systems is a plus - Good typing skills If you are a motivated individual seeking growth opportunities with a leading company, we encourage you to apply and embark on your journey with Milani Electric & Solar. Please note that while we appreciate all applicants" interest, only those closely matching our requirements will be contacted. Job Types: Full-time, Permanent, Fresher Language: English (Preferred) Work Location: In person,
Milani Electric & Solar is one of Canada’s largest and leading Plumbing, Heating & Air Conditioning company. We solve all your plumbing, heating, air conditioning, drainage, electrical and solar needs. As we continue to expand, we are seeking a dedicated Data/Customer Service Representative to join our dynamic team in India! As a member of our team, you will be working for a well-established Canadian company, providing top-notch customer support and data entry services. We would love to hear from people with excellent English communication skills who truly enjoy customer service. Position Details: Location : In-office position in Delhi, India Responsibilities : Answering customer phone calls for emergency plumbing, heating, and AC services Calmly and effectively guide customers through their needs and ensure they get the help they need as quickly as possible Helping customers with any questions or listen to concerns they have Learning product knowledge and developing an understanding about plumbing, heating & ac to guide the customer effectively and ensure you can relay accurate information to them Entering data such as customer information, work completed, technician hours into the system Providing excellent service to customers during all situations Ensuring all data is accurate and updated in a timely manner Send invoices to customers Any other duties set by Management Qualifications: Strong communication skills, with a focus on customer service English Medium Educated Proficiency in data entry and familiarity with office software Ability to work in a fast-paced environment and manage emergency calls efficiently Detail-oriented and capable of managing multiple tasks at once Previous customer service or data entry experience is a plus Knowledge about plumbing, heating and air conditioning is an asset Good typing skills If you’re a motivated individual looking to grow with a leading company, we’d love to hear from you! Apply today and start your journey with Milani Electric & Solar. While we thank all candidates for their interest, only those who most closely match our requirements will be contacted will be contacted. Job Types: Full-time, Permanent, Fresher Pay: ₹40,000.00 - ₹80,000.00 per month Language: English (Preferred) Work Location: In person
Milani Electric & Solar is one of Canada’s largest and leading Plumbing, Heating & Air Conditioning company. We solve all your plumbing, heating, air conditioning, drainage, electrical and solar needs. As we continue to expand, we are seeking a dedicated Data/Customer Service Representative to join our dynamic team in India! As a member of our team, you will be working for a well-established Canadian company, providing top-notch customer support and data entry services. We would love to hear from people with excellent English communication skills who truly enjoy customer service. Position Details: Location : In-office position in Delhi, India Responsibilities : Answering customer phone calls for emergency plumbing, heating, and AC services Calmly and effectively guide customers through their needs and ensure they get the help they need as quickly as possible Helping customers with any questions or listen to concerns they have Learning product knowledge and developing an understanding about plumbing, heating & ac to guide the customer effectively and ensure you can relay accurate information to them Entering data such as customer information, work completed, technician hours into the system Providing excellent service to customers during all situations Ensuring all data is accurate and updated in a timely manner Send invoices to customers Any other duties set by Management Qualifications: Strong communication skills, with a focus on customer service English Medium Educated Proficiency in data entry and familiarity with office software Ability to work in a fast-paced environment and manage emergency calls efficiently Detail-oriented and capable of managing multiple tasks at once Previous customer service or data entry experience is a plus Knowledge about plumbing, heating and air conditioning is an asset Good typing skills If you’re a motivated individual looking to grow with a leading company, we’d love to hear from you! Apply today and start your journey with Milani Electric & Solar. While we thank all candidates for their interest, only those who most closely match our requirements will be contacted will be contacted. Job Types: Full-time, Permanent, Fresher Pay: ₹40,000.00 - ₹80,000.00 per month Language: English (Preferred) Work Location: In person