About the job: Key responsibilities: 1. Procuring existing clients through direct contact and word-of-mouth 2. Negotiating with clients to secure the most attractive prices 3. Conducting quality assurance on all produced documents, including research articles, review articles, books, etc. 4. Keeping the clients updated about the latest services 5. Managing a team of representatives offering customer support 6. Understanding the customer's problem and troubleshooting it with an optimal and effective solution Who can apply: Only those candidates can apply who: Salary: ₹ 2,60,000 - 2,80,000 /year Experience: 0 year(s) Deadline: 2025-06-06 23:59:59 Other perks: Informal dress code Skills required: Effective Communication Other Requirements: 1. Education: Any graduate or masters 2. Knowledge of Research thesis or journals 3. Excellent communication (written & verbal) About Company: We are a publishing company that was established in 2014. Since then, we have been working tirelessly with many reputed research database, namely, SCOPUS by Elsevier, Web of Science, formerly known as Thomson Reuters, UGC by IGNOU, Google Scholar, PubMed, ABDC, DOAJ, SJR, etc. In addition, we provide the incoming research article with the Crossref & DOI indexing facility, which provides the author's article with a high journal impact factors. We provide article publishing services in journals ranging from open access to closed access, and from free to paid publication. We are pleased to announce that we have already served 10,000+ satisfied customers in 180+ countries and counting. We are extremely proud of the services we provide to our esteemed authors.
Profile Summary The primary objective of this role is to strengthen and manage client relationships within the research and academic publishing domain . The role emphasizes client retention, generating additional business opportunities, and delivering value-added support in research publication services. Key Roles and Responsibilities Maintain and enhance relationships with clients from academic, research, and publishing backgrounds through regular communication and personalized support. Identify opportunities to generate additional business by leveraging client trust and professional networks. Negotiate and finalize projects with clients while ensuring cost-effectiveness and mutual value. Oversee quality assurance of academic content including research articles, review papers, theses, dissertations, monographs, and books. Keep clients updated about the latest publishing and research support services. Manage and guide a team delivering editorial and customer support services. Understand and troubleshoot client concerns regarding publication, formatting, peer-review requirements, and research writing with optimal solutions. Knowledge & Skills Education: Graduate / Postgraduate (preferably in Life Sciences, Engineering, Social Sciences, or related research fields) Experience: Open to freshers and experienced professionals in research paper, literature review, thesis, review paper or academic publishing Domain Expertise: Strong knowledge of research publications, journals, thesis/dissertation standards Core Skills: Excellent written and verbal communication and attention to detail in academic research & publishing standards Job Types: Full-time, Permanent, Fresher Pay: ₹21,000.00 - ₹23,000.00 per month Benefits: Flexible schedule Leave encashment Paid sick time Paid time off Provident Fund Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person
Profile Summary The primary objective of this role is to strengthen and manage client relationships within the research and academic publishing domain . The role emphasizes client retention, generating additional business opportunities, and delivering value-added support in research publication services. Key Roles and Responsibilities Maintain and enhance relationships with clients from academic, research, and publishing backgrounds through regular communication and personalized support. Identify opportunities to generate additional business by leveraging client trust and professional networks. Negotiate and finalize projects with clients while ensuring cost-effectiveness and mutual value. Oversee quality assurance of academic content including research articles, review papers, theses, dissertations, monographs, and books. Keep clients updated about the latest publishing and research support services. Manage and guide a team delivering editorial and customer support services. Understand and troubleshoot client concerns regarding publication, formatting, peer-review requirements, and research writing with optimal solutions. Knowledge & Skills Education: Graduate / Postgraduate (preferably in Life Sciences, Engineering, Social Sciences, or related research fields) Experience: Open to freshers and experienced professionals in research paper, literature review, thesis, review paper or academic publishing Domain Expertise: Strong knowledge of research publications, journals, thesis/dissertation standards Core Skills: Excellent written and verbal communication and attention to detail in academic research & publishing standards Job Types: Full-time, Permanent, Fresher Pay: ₹21,000.00 - ₹23,000.00 per month Benefits: Flexible schedule Leave encashment Paid sick time Paid time off Provident Fund Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person
Profile Summary The primary objective of this role is to strengthen and manage client relationships within the research and academic publishing domain . The role emphasizes client retention, generating additional business opportunities, and delivering value-added support in research publication services. Key Roles and Responsibilities Maintain and enhance relationships with clients from academic, research, and publishing backgrounds through regular communication and personalized support. Identify opportunities to generate additional business by leveraging client trust and professional networks. Negotiate and finalize projects with clients while ensuring cost-effectiveness and mutual value. Oversee quality assurance of academic content including research articles, review papers, theses, dissertations, monographs, and books. Keep clients updated about the latest publishing and research support services. Manage and guide a team delivering editorial and customer support services. Understand and troubleshoot client concerns regarding publication, formatting, peer-review requirements, and research writing with optimal solutions. Knowledge & Skills Education: Graduate / Postgraduate (preferably in Life Sciences, Engineering, Social Sciences, or related research fields) Experience: Open to freshers and experienced professionals in research paper, literature review, thesis, review paper or academic publishing Domain Expertise: Strong knowledge of research publications, journals, thesis/dissertation standards Core Skills: Excellent written and verbal communication and attention to detail in academic research & publishing standards Job Types: Full-time, Permanent, Fresher Pay: ₹21,000.00 - ₹23,000.00 per month Benefits: Flexible schedule Leave encashment Paid sick time Paid time off Provident Fund Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person