Job Description JOB SUMMARY: The Systems Engineer plans, implements and oversees Fanatics infrastructure, corporate systems, and identity Management. Supports on-premises storage and compute services for both in-house and externally facing systems. The main objective is to build and maintain high-availability infrastructure to sustain the online and internal information technology activities of our users. GENERAL DUTIES AND RESPONSIBILITIES: Provide expertise and assist customers, developers, and partners with design decisions. Provide on-going maintenance and implementation of updates and patches. Recommend and implement standards, policies, and procedures to achieve agreed upon service levels by tuning, maintaining, and supporting a breadth of infrastructure. Providing design recommendations and expertise regarding the integration and architecture of commercial application packages. Develops and Plan lifecycle replacement, coordinate outages, and perform performance tuning for applications and hardware. Maintain monitoring and data gathering systems for reporting and performance purposes. Establish and maintain working relationships with vendors to address and resolve problems. Work closely with the business stakeholders and developers to ensure smooth planning, implementation and cutovers of systems. Maintain the systems roadmap for lifecycle, improvements and upgrades and capacity planning functions. Participate in all technical aspects of server technology, Virtualization, Storage, Replication, and security projects including, short and long-term planning. Provide technical support, operations and problem resolution of systems infrastructure as required, including 24X7 On-Call support. Provide support and implementation planning for business continuity and disaster recovery. Prepare and deliver presentations to a variety of technical and non-technical audiences. Must have a good grasp of system trends and the mission of the group to provide the most cost effective and efficient systems. Manage identity and access, including the implementation and maintenance of Microsoft Active Directory. Azure And AWS Cloud Technologies Design, implement, and manage cloud-based solutions to support business operations. Ensure the security, availability, and performance of cloud services. Collaborate with teams to migrate existing applications and infrastructure to cloud platforms. Utilize Infrastructure as Code to Promote automation when appropriate Monitor and optimize cloud resource usage and costs. Stay updated with the latest cloud technologies and best practices to provide innovative solutions. EDUCATION REQUIREMENTS: Bachelor’s degree in computer science, Information Systems or related field OR equivalent combination of education and experience GENERAL KNOWLEDGE, SKILLS, AND ABILITIES: 2+ years of experience Limited supervision to manage time, tickets, priorities. Needs assistance with doing specific tasks necessary to the role. Able to assist another engineer with tasks within a project. Work would focus on reactive operational support work. Ability to build strong working relationships with peers, managers, and internal customers. Experience supporting operational availability in an enterprise environment. Experience developing or monitoring and maintaining enterprise infrastructure on multiple platforms. Knowledge of configuration with Microsoft OS, LINUX OS, VMWare, SANs, and Hyperconverged Infrastructure. Knowledge of configuration with PCI DSS. Knowledge of configuration of Windows 20XX, Active Directory, IIS, Linux, DNS, DHCP, FTP and SMTP. Knowledge of configuration .net, PowerShell, Web Architecture, Multi-tier Architecture. Proven ability of scripting skills in Ansible, PHP, Python, Bash, Terraform or PowerShell. knowledge of applications and development methodologies. Proficient knowledge and experience with network and systems management tools. Proficient ability to document designs and reference architectures in detail using workflows, diagrams, and technical documents. Proven written and verbal communication skills, including an ability to provide a synopsis to management. Strong analytical abilities and professional office experience necessary. About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. About The Team Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com. Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA). At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do: Build Championship Teams Obsessed with Fans Limitless Entrepreneurial Spirit Determined and Relentless Mindset
