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5.0 - 10.0 years
1 - 6 Lacs
Kolkata
Work from Office
SUMMARY Welder We are seeking a dedicated welder to contribute to the achievement of our company's objectives by maintaining machines that manufacture and repair metal structures, tools, and equipment. The ideal candidate will complete all welding and gas cutting tasks within specified timeframes while strictly adhering to safety procedures. In addition to welding responsibilities, the welder will be expected to perform fitting tasks assigned by the Maintenance Supervisor, maintain a clean and organized work area, and ensure compliance with safety regulations. Embracing the company's vision and actively working on waste reduction are also key aspects of this role. Key Responsibilities: Complete welding and gas cutting tasks within specified timeframes while adhering to safety procedures Perform fitting tasks assigned by the Maintenance Supervisor Maintain a clean and organized work area to hygiene standards Weld materials using correct techniques and specialized machinery Assess welded surfaces, structures, and components to identify errors Enforce strict safety regulations and monitor machinery usage and temperature Weld components in various positions and embrace the company's vision Actively work on waste reduction and comply with company policies and procedures Support and promote the highest standards of hygiene at our company's Group Salary Range: Rs 40,000 to Rs 55,000 Key Technical Skills & Knowledge: Knowledge of various welding techniques, including TIG, MIG, arc, and oxy-fuel welding Knowledge of manual and mechanical welding techniques Ability to carry out jobs independently Education/Qualification: Any degree/diploma Experience: A minimum of 5 years of experience as a welder Salary - 50 - 55k Requirements Requirements: Proven experience as a welder Knowledge of various welding techniques Ability to work independently Strong commitment to safety and hygiene standards Benefits 3 years Contract, if performance good renewed for another 3 years. In-case contract is renewed, then wages will be increased for a period of another 3 years. Will be given 1 Round Trip Air Fare (India-Fiji-India) free of cost every 3 years. Will get free accommodation in Fiji & free travel to work while fooding cost will be borne by the candidate which is approx. Rs 5,000 per month. Annual Leaves: Sick Leave will be 10 days, Annual Leave will be 10 days per year along with Gazetted Holidays listed by the Govt of Fiji.
Posted 3 days ago
7.0 - 11.0 years
4 - 8 Lacs
Gurugram
Work from Office
Skill required: Sourcing - Sourcing Designation: Service Delivery Ops Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. Understand when & how to use a request for proposal (price and non-price factors) and RFQ (price only) and how to develop, execute and analyze the results. Collect and analyze quantitative and qualitative information to assess, screen and select suppliers. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.-Requires identifying and assessing complex problems for area of responsibility. Creates solutions in situations where analysis requires an in-depth evaluation of variable factors.-Requires adherence to the strategic direction set by senior management-Interaction with senior management at a client and/or within Accenture involving matters that may require acceptance of an alternate approach-Power to influence or complete assignments independently and ability to make decisions, as indicated by latitude to devise work products or plans, reliance on instruction, and decision-making ability-Some latitude in decision-making. Acts independently to determine methods and procedures on the new assignments-Degree of accountability for assigned tasks, our clients, and/or the organization, as indicated by the size of work effort and scale of entity and/or program--Should have strong experience in the RFx management and spot buying, strong presentation and communication skills, track record in sourcing, analytical and presentation skills-Graduation, MBA (preferred)-5+ years of Sourcing & purchasing experience, out of which approximately 80% should be in Global Sourcing-Working experience with COUPA sourcing module What are we looking for oDemonstrate the ability to execute and negotiate both incumbent renewals and RFQsoExpertise in spot-purchasing or quick-buyingoHands-on experience working on COUPA Sourcing moduleoInteract with key customer and internal stakeholders and work closely with them to identifyoareas of improvementoOffer creative solutions to support the overall sourcing program and achieve desired resultsoTo ensure timely project deliverables with the defined quality standardsoWill be responsible for creating & presenting the deliverables to Client/Internal global teamoMembersoA track record of strong collaboration and ability to influence outcomesoStrong analytical skills and ability to translate data to create recommendations Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 4 days ago
2.0 - 7.0 years
5 - 15 Lacs
Hyderabad
Work from Office
SUMMARY Welder We are seeking a dedicated welder to contribute to our company's success by maintaining machinery that fabricates and repairs metal structures, tools, and equipment. The ideal candidate will be responsible for completing welding and gas cutting tasks within specified timeframes while strictly adhering to safety protocols. Additionally, the welder will be expected to undertake fitting tasks assigned by the Maintenance Supervisor, maintain a clean and organized work area, and ensure compliance with safety regulations. Embracing the company's vision and actively participating in waste reduction efforts are also crucial aspects of this role. Key Responsibilities: Perform welding and gas cutting tasks within specified timeframes while adhering to safety protocols Execute fitting tasks assigned by the Maintenance Supervisor Maintain a clean and organized work area to hygiene standards Utilize correct techniques and specialized machinery for welding materials Inspect welded surfaces, structures, and components to identify errors Enforce strict safety regulations and monitor machinery usage and temperature Weld components in various positions and embrace the company's vision Actively participate in waste reduction and comply with company policies and procedures Support and promote the highest standards of hygiene within our company's Group Requirements Requirements: Key Technical Skills & Knowledge: Proficiency in various welding techniques, including TIG, MIG, arc, and oxy-fuel welding Familiarity with manual and mechanical welding techniques Ability to work independently Education/Qualification: Trade certificate in welding from a recognized institute Experience: Minimum of 3 years of experience as a welder
Posted 5 days ago
1.0 - 5.0 years
2 - 5 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Record to Report - DOP. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
1.0 - 5.0 years
2 - 5 Lacs
Chennai
Work from Office
About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Invoice to Pay(Transactional Accounting). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
1.0 - 5.0 years
2 - 5 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Procurement(Transactional Accting Serv). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
2.0 - 5.0 years
2 - 5 Lacs
Pune
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
1.0 - 3.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? _x000D_ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? _x000D_ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? _x000D_ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? _x000D_ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Content Moderation_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
3.0 - 8.0 years
8 - 12 Lacs
Bengaluru
Work from Office
? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements
Posted 1 week ago
3.0 - 8.0 years
8 - 12 Lacs
Hyderabad
Work from Office
? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements
Posted 1 week ago
2.0 - 6.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Kolkata, Howrah
Work from Office
Location: Subharati Enclave, Eksara, Chamrail, Liluah, Howrah 711114 Job Type: Apprenticeship Department: Fabrication / Production Reports To: Welding Supervisor / Production Manager No. of Position 20 nos. Key Responsibilities: Perform welding operations using MIG, Argon, and TIG methods according to blueprints, schematics, and specifications. Weld materials such as mild steel, stainless steel, and aluminum. Set up and operate welding equipment and tools in a safe and efficient manner. Prepare surfaces and materials before welding by cleaning, cutting, or grinding as needed. Inspect welds to ensure they meet quality and safety standards (visual inspection and/or non-destructive testing). Read and interpret technical drawings, blueprints, and welding symbols. Perform routine maintenance on welding equipment. Work collaboratively with fabrication and engineering teams. Maintain safety protocols and follow all company health and safety policies. Requirements: High school diploma or equivalent; technical training or welding certification is a plus. Proficiency in MIG, TIG, and ARGON welding techniques. Proven experience in MIG, Argon (TIG), and TIG welding. Strong knowledge of metal types, welding techniques, and fabrication processes. Ability to interpret engineering drawings and welding symbols. Familiarity with welding safety practices and use of personal protective equipment (PPE). Strong attention to detail and manual dexterity. Knowledge of safety standards and OSHA regulations. Working Conditions: Exposure to heat, noise, and fumes in a workshop or factory environment. May require working in confined spaces or at heights, depending on the project. Preferred Qualifications: Familiarity with CNC plasma cutting or robotic welding systems.
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Chennai, Thiruvallur
Work from Office
candidate should have experiences in ITI Welder candidate should have basic knowledge in welder willing to work in work in rotational shift food and accommodations provided Call 7397778272
Posted 1 week ago
3.0 - 8.0 years
1 - 3 Lacs
Ghaziabad, Kanpur
Work from Office
MIG/ARC welding on the structure. brazing on pipelines, end-fittings etc. cutting on brackets. PH 9451802744 9415408154
Posted 1 week ago
18.0 - 28.0 years
27 - 30 Lacs
Bengaluru
Work from Office
Skill required: Contract Management - Contract management Designation: Strategic Programs Assoc Director Qualifications: Any Graduation Years of Experience: 18 to 28 years What would you do? Legal Supplier Management Associate Director - NRR 3756The Legal Supplier Management Associate Director is a full-time position in Accenture Operations who will be responsible for launching and executing our Outside Counsel Spend Management client service offering. It involves development of the go-to market offering, building and managing the team to execute on the offering, and overseeing client delivery. This is a unique opportunity for an experienced and ambitious executive to join our global team and help to shape the future of our offerings as we expand our footprint in the dynamic sectors of legal transformation. We are looking for an experienced individual with demonstrated consulting expertise and deep expertise in management of Outside Counsel and other suppliers for legal teams. What are we looking for? Education: Completed university degree (Business Administration is preferred).Work Experience: At least 10 years of experience working in an outsourced or corporate Procurement department overseeing the sourcing, payment and relationship management of law firms, Not essential but experience in one or more of the following is a plus:?working in a Law firm or inhouse Legal department,?information security management of internal information security assets and/or suppliers,?knowledge of and experience working with Legal ebilling tools and other Legal specific technology,?financial analysis and reporting.Work Requirements: Minimal Travel Required.Knowledge and Skill Requirements: Strong oral and written communication skills. Fluent in English. Fluency in other languages is a plus. Work in a team environment and collaborate with others. Ability to handle confidential and sensitive information with the appropriate discretion. Responsive and follows through on commitments. Initiative and ability to manage multiple tasks simultaneously. Analytical skills, critical thinking, and ability to spot problem areas and propose solutions. Roles and Responsibilities: The Associate Director of Legal Supplier Management will: Work in collaboration with executives to develop and execute against a new service offering and originate, qualify, and close new opportunities for Accenture with our clients Evaluate opportunities for clients to improve and transform their vendor or supplier management processes and work with senior client stakeholders to develop value-based solutions to address their needs Oversee of all aspects of client delivery including:development of delivery plan and client governance processes; strategic sourcing of law firms, legal staffing agencies and alternative legal service providers; executing competitive bidding strategies and platforms; and managing supplier contracting, onboarding, invoicing, and payments. Executing measurement and reporting plans to evaluate program effectiveness in reducing client spend. Build and manage talent for the practice to deliver against client contracts. Qualifications Any Graduation
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Chennai, Thiruvallur
Work from Office
candidate should have experiences in ITI Welder candidate should have basic knowledge in welder willing to work in work in rotational shift food and accommodations provided Call 7397778272
Posted 1 week ago
3.0 - 8.0 years
1 - 3 Lacs
Ghaziabad
Work from Office
MIG/ARC welding on the structure. brazing on pipelines, end-fittings etc. cutting on brackets. PH 9451802744 9415408154
Posted 1 week ago
3.0 - 5.0 years
4 - 6 Lacs
Kalpakkam, Thoothukudi, Thiruvananthapuram
Work from Office
Designation: Welder( TIG,ARC,MIG) Qualification: ITI,DIPLOMA Experience: Minimum 3year Salary: 400 USD to 500 USD Free food & Accommodation Location : Dubai Direct employment visa Contact: HR : Priya-7845580688
Posted 1 week ago
1.0 - 2.0 years
3 - 4 Lacs
Mumbai
Work from Office
> Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Payroll(HCM).
Posted 1 week ago
1.0 - 2.0 years
3 - 4 Lacs
Chennai
Work from Office
> Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Mortgage( Active/ Default Servicing).
Posted 1 week ago
1.0 - 2.0 years
3 - 4 Lacs
Hyderabad
Work from Office
> Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Content Moderation.
Posted 1 week ago
3.0 - 6.0 years
3 - 4 Lacs
Roorkee, Sagar, Alwar
Work from Office
Roles and Responsibilities Perform welding operations using MIG, Arc Welding, TIG techniques on various materials such as steel, aluminum, and copper. Conduct quality control checks to ensure welds meet specifications and standards. Troubleshoot issues related to welding equipment and processes. Maintain a clean and organized work environment.
Posted 2 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
Chennai, Thiruvallur
Work from Office
candidate should have experiences in ITI Welder candidate should have basic knowledge in welder willing to work in work in rotational shift food and accommodations provided Call 7397778272
Posted 2 weeks ago
2.0 - 5.0 years
4 - 6 Lacs
Gurugram
Work from Office
Role & responsibilities Defect reduce: No. of defects and its occurence to be reduce Inspection of the parts as per the inspection standard, proces audit at vendor end,regular monitoring and solution of the line problems. Final Inspection DPR: To attend regular final inspection meeting and verify the verify the NG component in the vehicle & conduct analysis of the NG parameters & take the countermeasures. Counter measure clouser : The counter measure being checked verified at supplier end for line issues,CKD claims and hinkai. Supplier upgradation: Updation and approval of PFD,PCS & SIS-P of each and every componenet during SOP/Process/Design change,system & process audit of suppliers as per plan. Minimise assembly line stoppage time due to NG parts. Candidate having an experience in tubular sheet metal parts press and welding exposure. Mig/Mag welding exposure,press shop process exposure.
Posted 2 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
The SAP ERP Controlling (CO) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the SAP ERP Controlling (CO) domain.
Posted 2 weeks ago
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