8–10 years of hands-on experience in DevOps, System Administration, or related roles. Strong expertise in Unix/Linux systems and Shell Scripting. Solid experience with CI/CD tools – particularly Jenkins and GitHub.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for validating product quality by analyzing and testing the quality of the code base. Focuses on writing code that will be executed in an automated and repeatable fashion which will reduce manual testing efforts and increase code quality and consistency. Develops and maintains code that validates front-end, middleware and database systems, using the latest tools and programming languages. Partners with software engineers to write efficient automation code using coding standards and best practices. Works with engineering team to deliver automated tests that satisfy product automation requirements. Executes automated code and creates written summary test reports for team. Repair intermediate complexity broken automation scripts. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities Write and edit automated test code, using the same standards as a Software Engineer, that allows for repeatable, reliable testing solutions to test the wide functionality of products and software in accordance with specifications and technical requirements, maintaining automation codebase in a version control system (GIT, SVN). Execute automated test scripts and evaluate results. Analyze broken test cases and diagnose and repair to working order. Assist in identifying viable test strategies in order to support testing product functionality. Create automated testing documentation, including Test Plans, Test Summary Reports etc. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees At All Levels Are Expected To Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years Show more Show less

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your Role And Responsibilities As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue Resolution: Working on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue Resolution: Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology Integration: Being eager to learn new technologies and implementing the same in feature development. Preferred Education Master's Degree Required Technical And Professional Expertise You’ll have access to all the technical and management training courses you need to become the expert you want to be. You’ll learn directly from expert developers in the field; our team leads love to mentor You have the opportunity to work in many different areas to figure out what really excites you. Should have minimum 3 or more years of relevant experience in ODI(Oracle Database Integrator) 12c Development and Implementation. Should have hands on experience in complex data migration between heterogeneous large complex databases (Oracle database is must) Preferred Technical And Professional Experience You’ll have access to all the technical and management training courses you need to become the expert you want to be. Should have minimum 3 or more years of relevant experience in ODI (Oracle Database Integrator) 12c Development and Implementation. Should have good knowledge of integrating with WebServices, XML(Extensible Markup Language) and other API(Application Programming Interface) to transfer the data - from source and target, in addition to database Show more Show less

OPTEL. Responsible. Agile. Innovative. OPTEL is a global company that develops transformative software, middleware and hardware solutions to secure and ensure supply chain compliance in major industry sectors such as pharmaceuticals and food, with the goal of reducing the effects of climate change and enabling sustainable living. If you are driven by the desire to contribute to a better world while working in a dynamic and collaborative environment, then you've come to the right place! Summary The Logistics Technician plays a critical role in ensuring the smooth and efficient operation of our warehouse and logistics processes. This includes managing the movement of materials, accurate inventory control, handling shipping and receiving tasks, and ensuring compliance with logistics standards and procedures Responsibilities Manage incoming and outgoing material movement in the warehouse Assign storage locations for inspected and incoming parts Pick materials for production based on work orders Refill kanban bins daily to support production lines Perform physical goods receipt verification and post GRN in SAP Generate Spare Sales Orders (SO) in SAP against customer POs Handle customer samples as needed Pack and document domestic shipments; generate E-way bills Coordinate with transporters for efficient and cost-effective delivery and pick-up Select appropriate transporters based on efficiency and cost analysis Manage reverse logistics and pickups from various locations Maintain accurate stock levels through regular cycle counts Maintain packing material inventory and ensure availability Should be trained to drive forklift for heavy cargo and oversee forklift maintenance Maintain sales register and perform customer spare parts invoicing Ensure all warehouse and logistics-related entries are accurately recorded in the ERP (SAP) system Analyze logistics problems and propose innovative solutions Comply with safety, legal, and operational standards in warehouse operations Perform additional related duties as required Skills And Qualifications Required School Certificate or Third Level Education in Supply Chain, Logistics or relevant 1 - 2 years’ experience within Warehouse Operations - Inventory control and shipping/receiving logistics. Skilled at multitasking, managing multiple priorities, and ability to work well with all levels of management and staff, as well as, outside clients and vendors. Experience of Mechanical, Electrical components is an advantage Highly organized, flexible to frequently changing customer demands, detail oriented with the ability to juggle multiple priorities simultaneously. Strong Languages Skills Advanced English - verbal and written communication skills - Must speak Konkani & Hindi Strong computer skills - Competency with MS Office suite. SAP experience would be an advantage EQUAL OPPORTUNITY EMPLOYER OPTEL is an equal opportunity employer. We believe that diversity is essential for fostering innovation and creativity. We welcome and encourage applications from individuals of all backgrounds, cultures, gender identities, sexual orientations, abilities, ages, and beliefs. We are committed to providing a fair and inclusive recruitment process, where each candidate is evaluated solely on their qualifications, skills, and potential. At OPTEL, every employee's unique perspective contributes to our collective success, and we celebrate the richness that diversity brings to our team. Powered by JazzHR OVrwiJ7tFX Show more Show less

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Oracle Database Admin.

thyssenkrupp nucera offers world-leading technologies for high-efficiency electrolysis plants. The company has extensive in-depth knowledge in the engineering, procurement, and construction of electrochemical plants and a strong track record of more than 600 projects with a total rating of over 10 gigawatts already successfully installed. With its water electrolysis technology to produce green hydrogen, the company offers an innovative solution on an industrial scale for green value chains and an industry fueled by clean energy - a major step towards a climate-neutrality. Your responsibilities Support in development, maintenance, and customization of ERP systems and databases Collaboration with the German team regarding the management and improvement of existing IT systems Support in planning, coordination, and implementation of international IT projects Handling of incidents and service requests Support of operational business activities Administrative management of the document management system User management in MSD, DMS Management of customer and supplier master data Your profile Bachelor s degree in IT / Computer Science Certifications course in ERP systems like SAP, Microsoft Dynamics At least 3-5 years of professional experience Experience in ticket processing Independent working style, solution- and process-oriented thinking and acting Very good English skills in spoken and written Advantageous: Knowledge in various technologies and platforms (e.g., cloud, microservices, databases, middleware) Your benefits Electrolysis Green Hydrogen & Chlor Alkali Technology Provider for a livable planet. Working on Global clients. You will be part of new establishment for upcoming generation. Company believes in Innovation and Employee Empowerment. Excellent work culture

[{"Salary":null , "Remote_Job":false , "Posting_Title":"Salesforce Developer","City":"S.A.S.Nagar (Mohali)" , "Industry":"Technology" , "Job_Description":" Job Title: Salesforce Developer Location: Chandigarh,India Department: IT/Technology Reports To: Director ofTechnology Job Type: Full-Time About Us: TRU IT is a Global Leading Organization dedicated toleveraging cutting-edge technology to drive business innovation and growth. Werearchitects of online experiences, innovators in the digital landscape, andpartners in our clients success stories. Our journey began with a simple yetpowerful vision \u2014 to transform businesses through strategic and creativedigital solutions. At TRU IT , we prideourselves on a holistic approach to digital excellence. We dont just createwebsites or run marketing campaigns; we craft immersive digital journeys thatresonate with audiences. From the inception of an idea to its execution, webring together a team of passionate professionals who thrive on pushingboundaries and challenging the status quo. Our global team comprises ofindustry experts hailing from Canada and APAC realms including India andIndonesia having creative and innovative minds. We are tech-savvyenthusiasts and bring a wealth of intelligence and expertise to the table.Whether its web development, design, digital marketing, or emergingtechnologies, were here to navigate the complexities and deliver solutionsthat make a lasting impact. Job Summary: We are looking for aSalesforce Developer to design, develop, and implement solutions in SalesforceSales and Service Cloud. The ideal candidate will have a strong understandingof Salesforce architecture, hands-on expertise with Apex, Visualforce, and LightningWeb Components (LWC), and a proven ability to integrate Salesforce withexternal systems. This role involves collaborating with stakeholders totranslate business requirements into technical solutions, optimizing Salesforceprocesses, and staying updated with the latest platform features. Job Location and Address: This requirement is Full Timeand working from the office only. No Hybrid or Remote is available. TheIncumbent is required to work in the following location: Plot No E 275, Industrial Area, Sector 75, Sahibzada Ajit Singh Nagar, Punjab 160071 Key Responsibilities: 1. Solution Design andArchitecture: \u25CB Design scalable and secureSalesforce Sales Cloud solutions based on best practices. \u25CB Develop detailedarchitecture plans, including integration and data migration strategies. \u25CB Ensure solutions meetbusiness requirements and align with the companys overall IT strategy. 2. Implementation andCustomization: \u25CB Configure and customizeSalesforce Sales Cloud features, including workflows, process builder, customobjects, and page layouts. \u25CB Develop and implementcustomized Salesforce solutions using Apex, Visualforce, Lightning WebComponents (LWC), and declarative tools. \u25CB Configure and customize theSalesforce Sales and Service Cloud to meet business needs. 3. Integration & APIs: \u25CB Integrate Salesforce withthird-party systems using REST/SOAP APIs, middleware tools, and SalesforceConnect. \u25CB Collaborate withcross-functional teams to ensure seamless integration with existing systems andprocesses. 4. Data Management: \u25CB Perform data migration andtransformation tasks using Data Loader or other ETL tools. \u25CB Manage Salesforce datastructures, security models, and sharing rules. 5. Collaboration &Stakeholder Engagement: \u25CB Work closely with stakeholdersto understand business processes and translate them into technicalrequirements. \u25CB Provide technical guidance toteam members and non-technical stakeholders on Salesforce best practices. 6. Quality Assurance: \u25CB Conduct unit testing andsupport quality assurance testing to ensure solutions are stable and meetbusiness requirements. \u25CB Resolve technical issuesand provide post-deployment support. 7. Innovation &Optimization: \u25CB Identify opportunities tooptimize Salesforce processes and enhance platform capabilities. \u25CB Stay updated withSalesforce releases and features to suggest improvements. Requirements Bachelors degree in Computer Science, InformationTechnology, or a related field. 3-5 years of hands-on experience with Salesforce Salesand Service Cloud. Experience in developing Apex classes, triggers,Visualforce pages, and Lightning Web Components (LWC). Proven track record of integrating Salesforce withexternal systems. Proficiency in Salesforce declarative features likeProcess Builder, Flows, and Validation Rules. Strong understanding of Salesforce security model,data modelling, and sharing rules. Experience with tools like Data Loader, Workbench, andversion control systems (e.g., Git). Knowledge of HTML, CSS, JavaScript, and other webtechnologies. Certifications: Salesforce Certified Platform Developer I (mandatory). Additional certifications like SalesforceAdministrator, App Builder, or Platform Developer II are a plus. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and in a collaborativeenvironment. Preferred Qualifications: Experience with Agile development methodologies. Exposure to Salesforce CPQ, Field Service Lightning,or Marketing Cloud. Familiarity with DevOps practices and tools (e.g.,CI/CD pipelines). Benefits Competitive salary and benefits package. Opportunities for professional growth and development. A collaborative and innovative work environment. " , "Work_Experience":null , "Job_Type":"Full time" , "Job_Opening_Name":"" , "State":"Punjab" , "Country":"India" , "Zip_Code":"160071" , "id":"343000001188712" , "Publish":true , "Date_Opened":"2025-03-20" , "Keep_on_Career_Site":false , "Job_Status_Category":false}]

The IT Engineer for Middleware/Linux platform is responsible for the management, support, and operational oversight of middleware platforms on Linux servers. This role involves ensuring the stability, availability, and security of server components, liaising with various teams for IT infrastructure topics, and maintaining compliance with regulatory standards. Manage and support middleware platforms, ensuring a healthy state and optimal performance. Liaise with AzT/A shared services and AGCS teams on IT infrastructure topics. Monitor AGCS managed server infrastructure for stability, availability, backups, and security. Troubleshoot and resolve functional or performance issues with middleware and operating systems. Perform configuration changes and routine administration tasks on AGCS managed servers. Responsible for operations and maintenance activities during business and non-business hours. Assist in troubleshooting, testing, remediation, and resolution of IT-related issues. Align with change and release management teams for successful deployment of updates. Create and maintain documentation for new implementations and existing platforms. Review job scripts and execute functional testing during change or disaster recovery test activities. Ensure servers adhere to ISO and regulatory security and encryption standards. Your benefits. We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroa. We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location). From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostere. Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teachAbout Allianz Technology . Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.We oversee the full digitalization spectrum \u2013 from one of the industry\u2019s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement . Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let\u00B4s care for tomorrow. You. IT.","

TempHtmlFile Responsibilities : Candidate should have 4-6 years of ABAP RICEFW experience on S/4. Must have Hands-on experience in code push down techniques CDS view, AMDP, LTMC/ATC, etc... Ensuring quick turnaround in identifying application issues and providing timely solutions. Give estimates for completion of build, system testing and documentation of the objects. Transform business function requirements into technical program specs to code, test and debug programs. Develop, code, document and execute unit tests, systems, integration and acceptance tests and testing tools for functions of high complexity. Perform performance tuning to improve performance over multiple functions. Engage other technical team members in the design, delivery, and deployment of solutions within the planned timeline. Ensure integration system activities including monitoring the technical architecture (particularly scalability, availability and archiving) meet all SLAs. Mentor and coach junior developer resources. Understanding of basic business process of any 3 modules : SD, MM, FI, PP, QM, etc. Should have experience of independent direct client interaction related to requirement, design, testing, defects in respective area of work Should have excellent verbal and written communication skills Qualifications: Strong experience in SAP ABAP on HANA S4 HANA Implementation experience is a must Experience of any three of the following CDS view, AMDP, LTMC, ATC is required Strong object orientation experience Experience of RICEF objects Experience in Workflow is a plus Good to have WebDynpro / Fiori Experience Strong communication skills Interfaces using Call transaction and session methods of Batch Data Communication (BDC) RFC, BAPI, EDI, ALE, IDoc, API, IDocs, ABAP Proxies and Web services. Good to have middleware/CPI/PI/PO experience .

Oracle Fusion Cloud Technical Consultant jobs | Apply Today! Job Openings Oracle Fusion Cloud Technical Consultant Apply for the job Job Description & Summary: Good knowledge of modules and processes around Oracle Finance/SCM/HCM application. Position Requirements: As a technical team member work with the Offshore / US project team / client on engagements focussed on Oracle EBS / Cloud application. Understand customer business processes / Functional Specification and be able to prepare technical design. Provide Technical support for Oracle Cloud integration, data conversion and reports. Develop and unit test technical components as per standards. Participate in automation and digital transformation activities within or outside the client projects. Desired Knowledge : Good knowledge of modules and processes around Oracle Finance/SCM/HCM application. End to end implementation experience in oracle cloud HCM/ ERP applications. Excellent communication skills and ability to interact with external teams or clients. Experience in working with client / USA counterparts in understanding their business requirements and providing theright solutions. Knowledge on emerging technologies like ( RPA, IoT, Blockchain) Skills Required: Candidate should possess strong knowledge in below 3 or more areas: SQL and Pl/SQL Data migration using FBDI /ADFDI Oracle SaaS BI / OTBI / FR reports Cloud Integration ( ICS / OIC) or any Middleware tool Oracle VBCS / APEX Oracle HDL/HSDL/PBL Oracle Fast Formula / Extracts

About the Job We are looking for an experienced Critical Incident and Problem Manager to join our IT Infrastructure team. This role is critical in ensuring the high availability and stability of our systems by driving the resolution of major incidents and leading root cause analysis for recurring issues. The ideal candidate will be a proactive problem solver, skilled in cross-functional coordination, and comfortable navigating complex technical environments. As Critical Incident and Problem Manager, You Will Drive all major incidents to resolution as quickly as possible. Provide coordination across all support teams to ensure the timely resolution of incidents. Provide timely, regular, and comprehensive updates to key stakeholders. Review incidents to ensure that they are documented correctly in the Incident report as per the Incident Management process. Participate in regular incident meetings to review open incidents and drive timely closure. Perform post-incident review for major incidents to capture lessons learned and ensure closure of improvement plans. Create an incident report for key stakeholders containing an executive summary and the incident timeline. Track and report all critical incident management-related KPIs. Run root cause analysis meetings to identify issues, lessons learnt, and preventive actions. Work with various support teams to drive problem tickets to closure. Track follow-up actions, ensuring timely closure of problem tickets. Perform analysis to identify and register problem tickets. Gatekeeper of all known errors. Track and report all problem management-related KPIs. As a Critical Incident and Problem Manager, You Need Bachelor s degree in Business, Computer Science, or related discipline required or equivalent work experience. 5 to 7 years managing complex IT initiatives in a global enterprise environment. Experience in technical incident and problem management in a highly dynamic global organization. Experience in Infrastructure (Storage, Network, Windows, Linux, etc), information security, and/or web/application/middleware services. A good understanding of business processing operations (BPO) is a plus. Strong communication skills and able to articulate complex matters in a concise manner to non-technical audiences. Good interpersonal skills with the ability to manage different internal teams well. Strong analytical skills and able to deal with complex technical and process subject matters. Self-motivated and able to work independently. ITIL certification is required. ,

Solvd is an AI-first advisory and digital engineering firm delivering measurable business impact through strategic digital transformation. Taking an AI-first approach, we bridge the critical gap between experimentation and real ROI, weaving artificial intelligence into everything we do and helping clients at all stages accelerate AI integration into each process layer. Our mission is to empower passionate people to thrive in the era of AI while maintaining rigorous ethical AI standards. We re supported by a global team with offices in the USA, Poland, Ukraine and Georgia. We are searching for a Senior Salesforce Service Cloud Developer to join our team. This role is responsible to design, develop, and implement solutions within the Salesforce Service Cloud platform to enhance customer service operations. This role involves collaborating with cross-functional teams to understand business requirements, translate them into scalable technical solutions and support any relevant training activities. Responsibilities: Design and develop customized solutions on the Salesforce Service Cloud platform. Implement and manage Service Cloud features like Case Management, Knowledge Base, Omni-Channel Routing, and Service Console. Integrate Salesforce with other systems using APIs, middleware, and third-party applications. Collaborate with stakeholders to gather requirements and provide technical guidance. Ensure best practices in coding standards, security, and data management. Perform unit testing, debugging, and deployment of applications. Mentor junior developers and conduct code reviews. Requirements: 5+ years of experience in Salesforce development, with a focus on Service Cloud. Proficiency in Apex, Visualforce, Lightning Components(LWC), and SOQL. Experience with REST/SOAP APIs and integration tools. Salesforce certifications such as Platform Developer II and Service Cloud Consultant are preferred. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Able to consult and configure data in SFSC. Able to work together on the acceptance criteria and proactively work with PM and PO.

6 - 10 years of work experience Go NodeJS AWS Terraform PostgreSQL Kafka TypeScript Datadog Company Overview Millions of families juggle elder-care across continents. 2care.ai turns that anxiety into confident, proactive care with an AI Health Voice Agent, WhatsApp-first workflows, and a unified medical-data platform. Founded by founders that have scaled SaaS globally to $80M, built consumer product which was acquired for $500M, and ex-AWS, managed operations, we ve just secured backing from Silicon-Valley & Indian health-tech angels to go after the $430 B global market. Build in India, ship to the world starting USA The Impact You ll Own As a Principal Engineer and Founding Engineering Leader, you will: Architect the future: Design the end-to-end backend infrastructure, including microservices, data pipelines, event buses, and observability, to enable real-time interpretation of thousands of biomarkers. Build for trust & compliance: Lead the implementation of HIPAA/GDPR-ready security measures, role-based access, audit trails, encryption, and FHIR-compatible APIs. Scale real-time care: Create resilient APIs unifying WhatsApp, voice, and web dashboards to ensure 99.99% uptime. Own data strategy: Shape our multi-tenant Postgres + time-series + vector-DB stack for longitudinal health graphs, AI embeddings, and analytics. Lead & mentor: Hire the first backend squad, establish engineering best practices (IaC, CI/CD, trunk-based dev, TDD), and cultivate a culture of autonomy, craftsmanship, and user focus. Partner with founders & doctors: Translate clinical workflows into elegant, safe services. Our Current Stack NextJs(TypeScript) MySql (Planetscale) Cloudflare(R2,Queues, Workers) Redis AI Integration with Claude, OpenAI and Gemini Whatsapp Business Integration Vercel Github with actions for CI/CD Future AI-agent-first stack could look like TypeScript-everywhere + Next.js foundation for DX consistency. Add a vector store (Pinecone / Weaviate) to power retrieval-augmented agents event streaming (Cloudflare Queues at edge) so agents run in parallel and stay decoupled Package each medical agent as an isolated TypeScript service (AWS Lambda / Workers), orchestrated by a light workflow engine (LangGraph-style) Expand Redis into a multi-tier cache (metadata, embeddings, feature flags) & OpenTelemetry tracing Bake in HIPAA/SOC 2 guardrails at middleware level (PII redaction, audit logs) What Success Looks Like in 12 Months Achieve zero-to-one PMF with backend reliably supporting 100x traffic with Pass HIPAA readiness audits to unlock US provider integrations. Hire, mentor, and enable a team of 5 high-bar engineers shipping weekly value. What You Bring 7 + years building distributed systems at scale, ideally in health-tech, healthcare, or other regulated data domains. Expertise in two of Go, TypeScript-Node, Python, plus experience with REST, gRPC/GraphQL, and event-driven patterns (Kafka, SNS/SQS, NATS ). Cloud expertise on AWS (EKS / Fargate / Lambda / RDS / DynamoDB) with IaC (Terraform / CDK / Pulumi) and CI/CD (GitHub Actions, Argo). Security-first mindset: Familiarity with OAuth2/OIDC, JWT, KMS, audit trails, SOC 2 / ISO 27001. *** Healthcare Tech experience a BIG plus. ** Startup DNA : bias for action, comfort with ambiguity, obsession with user outcomes. Bonus: experience with LLM/ML inference, stream processing, or healthcare platforms.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: MongoDB Admin.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Linux Admin.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Linux Admin.

> Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: ServiceNow - IT Service Management.

Job Description As the Principal Software Development Engineer, you will be a member of the Oracle SaaS Continuity Engineering team that is responsible for the design and build of the systems and services that enables Oracle to deliver industry-leading availability and performance objectives for Oracle s SaaS services. This team architects and develops high-availability and service continuity solutions across the entire stack - infrastructure, database, platform, and application services - and all the dependent components. The engineering innovations enable SaaS services to be available to customers without any disruptions during any small or large-scale incidents. We are building the next-gen service continuity solutions in a fast-pace and innovative environment and looking for engineers who can develop services that operate at scale. Responsibilities Required Qualifications BS/MS in Computer Science or related fields 8+ years software engineering experience in a distributed cloud environment Hands-on experience in building and operating highly available and large-scale services Strong development experience in Java, C++, or similar OO languages Experience with containers and cloud native components Experience with scripting languages for developing automations Experience in developing resilient and fault tolerant systems Preferred Qualifications Hands-on experience developing services on a public cloud platform (AWS, Azure, GCP, Oracle) Experience and understanding of cloud infrastructure services, regions, and multi-AD designs. Building CI/CD pipelines with robust testing and deployment C++ (Programming Language) Cloud Automation Distributed system Cloud Infrastructure Cloud Native Java (Programming Language) Public Cloud Platform As a member of the SaaS continuity Engineering team your focus will include one or more of the following: Continuity engineering tooling that would require knowledge of telemetry, discovery, middleware, and all SaaS components Design resiliency features for the SaaS platform and launching them into production Design services that are highly available, scalable, and redundant while balancing speed and quality with iteration and incremental improvements. With your knowledge of Infrastructure components (Compute/Storage/network) design services that improve the availability, scalability, and reliability of or SaaS infrastucture implementations. Operate high-scale services and understand how to make them more resilient. Drive tactical execution of features and projects, and own feature design.

Oracle Cloud Infrastructure Technical Account Manager (TAM) Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Customer Success Services has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. (OCI, ExaCS) Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical knowledge in Oracle Cloud Infrastructure Knowledge & working experience in ExaCS Understanding of Technical architecture landscape Should have a strong customer facing skills Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate very dynamic business. Excellent team player, willing to learn new technologies Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management Your Qualifications: The candidate should have 12+ years of IT experience which includes Service Delivery Management experience and have a track record in collaborating with large-scale global teams. High commitment with his/her customers is must. The role will be based out of Bangalore/NCR/Mumbai Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer s Oracle Cloud Infrastructure setup Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources from multiple XLOBs Establish priorities & Service growth plans for customers aligned to Oracle s Cloud Strategy. ACCOUNTABILITIES Customer handover from Service Desk & Customer Introduction Schedule & Deliver Service Kickoff with Customer & Internal Stakeholders Prepare the Joint Contact & Escalation Guide (JC&EG) Request for Cloud Delivery Architect (CDA) to be assigned for Discovery of customer environment in OCI CSS Problem Management Notification Customer Information Setup in Fusion CX (Internal tool) Digital Learning - My Learn Admin Account Setup RESPONSIBILITIES Prepare & deliver Monthly Service Reviews to customer Monthly Incident Analysis Reports - Trend Analysis & Status of Remediation Deliver Quarterly SVRs Act as Incident Communicator during Major Incidents Join/Co-host External War Room with Service Desk and customer Responsible for sharing RCA with customer & Remediation follow-up Responsible to track & Report Digital Learning Consumption in OCI Analyze OCI cost consumption data and report findings to customer Coordinate with XLOBs during any Major incidents to drive incident resolution Issue and Risk Management Escalation Management Technical Expertise: Cloud Infrastructure Knowledge: Proficient in Oracle Cloud Infrastructure. Experienced in ExaCS. Knowhow of OCI network architecture Tech Skills: MAA, Disaster Recovery, Security, Backups, Compliance, Capacity Planning Oracle Cloud Certification: Foundation, Associate Architect Soft Skills: Able to consider diverse perspectives Ability to articulate and translate customer needs into solutions. Demonstrates creativity and innovativeness. Stakeholder management: Strong ability to manage stakeholders effectively. Customer management: Strong ability to manage customer expectations Excellent communication abilities Ability to communicate with virtual XLOB team(s) Ability to lead and drive technical discussions related to Oracle Cloud Infrastructure

The SaaS Continuity Engineering team is responsible for the design and build of the systems and services that enables Oracle to deliver industry-leading availability and performance objectives for Oracle s SaaS services. The team architects and develops high-availability and service continuity solutions across the entire stack - infrastructure, database, platform, and application services - and all the dependent components. The engineering innovations enable SaaS services to be available to customers without any disruptions during any small or large-scale incidents. We are building the next-gen service continuity solutions in a fast-pace and innovative environment and looking for engineers who can develop chaos engineering solutions that can operate at scale. Required Qualifications BS/MS in Computer Science or related fields 10+ years software engineering experience in a distributed cloud environment Hands-on experience in building and operating highly available and large-scale services Strong development experience in Java, C++, or similar OO languages Experience with containers and cloud native components Experience with scripting languages for developing automations Experience in developing resilient and fault tolerant systems Preferred Qualifications Hands-on experience developing services on a public cloud platform (Examples: AWS, Azure, GCP, Oracle) Understanding of distributed computing and cloud-based platforms Understanding of cross-functional platform feature areas in cloud platforms Experience and understanding of cloud infrastructure services, regions, and multi-AD designs Good customer & executive communication skills and the ability to work well in a team environment Required Skills Distributed Systems SaaS architecture Cloud Native Software Development Career Level - IC5 Career Level - IC5 As a member of the SaaS continuity Engineering team your focus will include one or more of the following: Continuity engineering tooling that would require knowledge of telemetry, discovery, middleware, and all SaaS components Design resiliency features for the SaaS platform and launching them into production Design services that are highly available, scalable, and redundant while balancing speed and quality with iteration and incremental improvements. With your knowledge of Infrastructure components (Compute/Storage/network) design services that improve the availability, scalability, and reliability of or SaaS infrastucture implementations.

Experienced Java React JS Developer to join our development team. The ideal candidate will have strong background in Java development, with experience in designing and implementing scalable and efficient microservice architectures. Additionally, the candidate should have exposure to containerization and its enablers such as Docker and Kubernetes Career Level - IC1 Design and develop User Interface using Java related technologies( React JS/Node JS), Type Script/Java Script, Micro-Frontend Design Pattern Collaborate with cross-functional teams to identify and implement new products and improve the existing systems in our micro services architecture Develop and maintain documentation of the architecture, including design patterns, best practices and coding standards. Debug, troubleshoot and provide production support for based applications Ensure high-quality code through code reviews, testing, and continuous integration. Implement automated testing and continuous integration/continuous deployment (CI/CD) processes to ensure quality and efficiency in the development cycle. Mentor and guide junior developers on architecture, design patterns and best practices. Provide 2nd Line support for deployment in production Bachelor s degree in Computer Science or a related field. 3+ years of experience in Java development. Experience in developing and deploying applications using Java, React JS, Node JS, TypeScript/JavaScript, Micro Frontend Design Pattern, UX/UI Design Experience in containerization technologies - Docker, Kubernetes. Experience with database systems, both SQL and NoSQL. Experience in Message oriented Middleware(MoM) technologies - MQ and Kafka Experience in implementing Enterprise Integration Patterns (EIP) Excellent problem solving and analytical skills Strong communication and collaboration skills Ability to work independently and as part of a team. Experience in Agile Methodology

Join us as a Middleware Messaging Engineer at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Middleware Messaging Engineer you should have experience with: IBM MQ: Proficiency in configuring, managing, and troubleshooting IBM MQ and MQ clusters IBM App Connect Enterprise (ACE): Knowledge of ACE components and managing integration solutions using IBM ACE Strong understanding of Messaging technologies like Kafka, IBM MQ, IBM ACE, Redhat Active MQ, etc. Strong knowledge of Linux, Windows operating systems along with High Availability module like Veritas Clustering(VCS), Microsoft clustering(MSCS) etc. . Networking : Basic understanding of networking concepts and protocols. Security: Strong knowledge of security practices related to messaging systems, including SSL/TLS and authentication mechanisms. Programming skills in Shell script, Python, Ruby etc. will be an added advantage. Working knowledge on delivering automation solutions via shellscript and building pipelines with Jenkins/GitLab. Ability to provide technical leadership to solve complex technical problems. Communication Skills: Excellent verbal and written communication skills for collaborating with cross-functional teams. A strong work ethic - team player, creative, passionate, and disciplined. Some other highly valued skills may include: Working knowledge of release and change management processes (ITIL) - Change management, Incident Management and Problem management. Working knowledge of product lifecycle management DevOps Practices: Familiarity with DevOps tools and practices, including CI/CD pipelines. Understanding of enterprise design principles to build secure, fault-tolerant, and scalable systems. Good knowledge of any one configuration management tools such as Ansible, Chef, Terraform. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Chennai. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organizations technology communities to foster a culture of technical excellence and growth. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards. Who We Are: While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid and remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth. Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets. Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture. At Convoso, we re constantly, vigilantly looking for ways to reshape the future of lead generation contact centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster. That s where you come in. Were seeking a highly skilled and experienced Salesforce Solutions Architect to join our growing team. In this pivotal role, you will be responsible for the end-to-end management of our Salesforce platform, encompassing both administrative duties and strategic oversight. You will leverage your deep expertise to design and build advanced Flows, including complex automations and robust error handling, to optimize our business processes. Youll also play a critical role in collaborating cross-functionally with Sales, Marketing, RevOps, and IT teams, translating complex business requirements into scalable and maintainable Salesforce solutions. Stepping into this very challenging role will mean stepping into a dynamic environment. There ll be a steep learning curve, but we believe the future belongs to those who build it. Therefore, success for you would mean reaching your full potential in a short period of time, while doing whatever it takes to get up to speed. Success would mean having a strong ability to manage multiple projects with competing deadlines. Location: Vadodara, Gujarat, India What Youll Be Doing: Salesforce End-to-End Management: Serve as the primary Salesforce administrator, handling day-to-day configuration, maintenance, and support. Provide strategic oversight of the Salesforce platform, ensuring alignment with business objectives and best practices. Manage user access, security, and data integrity. Advanced Flow Development: Design, build, and deploy advanced Flows, including complex automations, process builders, and workflows. Implement robust error handling mechanisms to ensure data accuracy and system stability. Optimize existing Flows for performance and efficiency. Cross-Functional Collaboration: Collaborate closely with Sales, Marketing, RevOps, and IT teams to understand their business requirements and translate them into effective Salesforce solutions. Facilitate workshops and meetings to gather requirements and provide expert guidance. Act as a liaison between business stakeholders and technical teams. Solution Design and Architecture: Design scalable and maintainable Salesforce solutions that meet current and future business needs. Develop technical documentation, including solution designs, data models, and process flows. Evaluate and recommend Salesforce apps and integrations to enhance platform functionality. Requirements Analysis: Gather and analyze business requirements, translating them into clear and concise user stories and technical specifications. Conduct gap analysis to identify areas for improvement and recommend solutions. Best Practices and Continuous Improvement: Stay up-to-date with the latest Salesforce releases and best practices. Proactively identify and implement process improvements to enhance efficiency and productivity. Perform data migration tasks as needed. Who You Are: 5-8 years of experience as a Salesforce Architect. Proven track record of managing Salesforce end-to-end, including administrative and strategic responsibilities. Deep expertise in designing and building advanced Flows, including complex automations and error handling. Strong understanding of Salesforce platform architecture and best practices. Excellent communication, interpersonal, and collaboration skills. Ability to translate complex business requirements into scalable and maintainable Salesforce solutions. Experience working in a cross-functional environment. Salesforce certifications (e.g., Administrator, Advanced Administrator, Platform App Builder, etc.). Excellent problem solving skills. Preferred Qualifications: Experience with [Specific Salesforce Clouds, e.g., Sales Cloud, Service Cloud, Marketing Cloud, etc.]. Experience with Salesforce integrations (e.g., API, middleware). Experience with RevOps processes. Experience with data migration. Work Perks Worth The Hype: Competitive compensation package Stock options 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability Affordable Vision plan and optional FSA PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave Your birthday off 401k program with generous company match No cost Employee Assistance Program and Travel Assistance Monthly Gym membership reimbursement Monthly credits toward food & beverage Company Outings On and offsite team building events Paid training for departments Apple laptop (most roles) And a team of highly experienced and kind colleagues! HQ Office: Casual office environment & dress Daily catered lunches Fully stocked kitchen (Dietary restriction-friendly) Happy Hours Monthly Massages On-site Car Wash Free Parking Your California Privacy Rights: As a California resident who is an applicant to be an employee of Convoso, you have certain rights under California law with respect to information collected by Convoso in the course and scope of its evaluation of your application. The types of information Convoso collects and your rights with respect to that information are contained in Convoso s privacy policy, which you can review by going to https: / / www.convoso.com / privacy-policy / .

At Multitude, we re more than just a listed European FinTech company we re a team driving financial innovation. We provide digital lending and online banking services that empower consumers, SMEs, and FinTechs to grow and succeed. Powered by our Growth Platform, we operate through three business units: Ferratum, offering seamless mobile banking for consumers; CapitalBox, providing flexible financing for SMEs; and Multitude Bank, supporting non-bank lenders and FinTechs. In 2024, we achieved 263.7 million in revenue and 20.2 million in net profit, reflecting strong financial growth. With 700+ employees across 25 countries, we re shaping the future of finance in 17 markets. Founded in 2005 in Finland, Multitude is listed on the Frankfurt Stock Exchange (MULT). CapitalBox empowers small and medium-sized enterprises across Europe with fast and flexible working capital solutions. Operating in five countries, we bridge the SME funding gap through automated online business loans. With rapid approvals and seamless financing, we fuel business growth, recognising SMEs as the backbone of the economy. We are looking for a skilled and proactive Salesforce Developer to join our CapitalBox team. In this role, you ll develop, customize, and maintain our Salesforce platform to support business operations, integrations, and process automation across the SME lending lifecycle. Your focus: Develop and maintain custom applications, triggers, classes, components, and Visualforce pages Design and implement business logic using Apex, SOQL, and Lightning Web Components (LWC) Customize and configure standard and custom Salesforce objects, fields, flows, validation rules, permission sets and page layouts Collaborate with cross-functional teams to gather technical requirements and translate them into scalable Salesforce solutions Integrate Salesforce with third-party systems using REST/SOAP APIs and tools like MuleSoft Participate in the full software development lifecycle, including unit testing, deployment, and support Maintain and optimize codebase following best practices for performance, scalability, and security Contribute to CI/CD pipelines, version control using Git, and assist with release management Required skills & qualifications: Must-have: 2+ years of hands-on experience in Salesforce development (Apex, LWC, Visualforce) Strong understanding of Salesforce data and security model, governor limits, and performance tuning Experience working in Lightning Experience and developing Lightning Web Components Proficient in SOQL with solid database design fundamentals Familiarity with Agile/Scrum environments and DevOps tools (e.g., Git, SFDX) Strong analytical thinking, problem-solving, and communication skills Fluent in English (written and spoken) Nice-to-have: Salesforce Platform Developer I or II certification Experience with middleware platforms like MuleSoft or Boomi Exposure to enterprise architecture and scalable system design We offer: At Multitude, we believe in empowering our employees to thrive personally and professionally. Heres what you can look forward to: A Truly Global Workplace - work with professionals from 40+ nationalities, bringing diverse expertise, perspectives, and a collaborative international culture.. Flexible Work - we support work-life balance with remote work options. A Culture of Growth - we invest in your future, offering LinkedIn Learning and mentorship. Group Medical Insurance - access essential healthcare coverage for you and your dependents. Personal Accident Insurance - receive financial protection in case of accidental injury or disability. If youre passionate about building scalable Salesforce solutions and want to make an impact in a fast-growing fintech environment, wed love to hear from you. By proceeding to apply for a job with us, you confirm that you have read and accept our Recruitment Privacy Policy .

" About the Job We are looking for an experienced Critical Incident and Problem Manager to join our IT Infrastructure team. This role is critical in ensuring the high availability and stability of our systems by driving the resolution of major incidents and leading root cause analysis for recurring issues. The ideal candidate will be a proactive problem solver, skilled in cross-functional coordination, and comfortable navigating complex technical environments. As Critical Incident and Problem Manager, You Will Drive all major incidents to resolution as quickly as possible. Provide coordination across all support teams to ensure the timely resolution of incidents. Provide timely, regular, and comprehensive updates to key stakeholders. Review incidents to ensure that they are documented correctly in the Incident report as per the Incident Management process. Participate in regular incident meetings to review open incidents and drive timely closure. Perform post-incident review for major incidents to capture lessons learned and ensure closure of improvement plans. Create an incident report for key stakeholders containing an executive summary and the incident timeline. Track and report all critical incident management-related KPIs. Run root cause analysis meetings to identify issues, lessons learnt, and preventive actions. Work with various support teams to drive problem tickets to closure. Track follow-up actions, ensuring timely closure of problem tickets. Perform analysis to identify and register problem tickets. Gatekeeper of all known errors. Track and report all problem management-related KPIs. As a Critical Incident and Problem Manager, You Need Bachelor s degree in Business, Computer Science, or related discipline required or equivalent work experience. 5 to 7 years managing complex IT initiatives in a global enterprise environment. Experience in technical incident and problem management in a highly dynamic global organization. Experience in Infrastructure (Storage, Network, Windows, Linux, etc), information security, and/or web/application/middleware services. A good understanding of business processing operations (BPO) is a plus. Strong communication skills and able to articulate complex matters in a concise manner to non-technical audiences. Good interpersonal skills with the ability to manage different internal teams well. Strong analytical skills and able to deal with complex technical and process subject matters. Self-motivated and able to work independently. ITIL certification is required. ","