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IT Support Assoc II, IT Services Amazon

1.0 - 4.0 years

13 - 16 Lacs

bengaluru

Work from Office

We are looking for a highly skilled and experienced IT Support Associate II to join our team. The ideal candidate will have a strong background in IT services and support, with excellent problem-solving skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve complex technical issues related to software applications and hardware systems. Collaborate with internal teams to identify and implement solutions for customer requests and issues. Develop and maintain documentation of technical procedures and knowledge base articles. Participate in training ...

Posted 6 hours ago

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