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2.0 - 6.0 years
4 - 8 Lacs
Mumbai
Work from Office
: Job TitleClient Service Analyst LocationMumbai, India Role Description Client Service is responsible for retaining, growing and developing strategic client relationships for a portfolio of (country, regional or global) clients for which they have primary service coverage responsibility, in line with applicable internal policies and external legal/regulatory frameworks. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Provides support to clients on all day-to-day, service/ transactional related queries applying the highest standards primarily for Securities Services FPI /FDI clients who invest into the India market. Closely work with Market entry team for guiding and on-boarding clients / work on guiding market entry norms. Works closely with, but not limited to, onshore teams like Coverage, Sales, Product Managers and Operations to promote Corporate Bank/ Securities Services and resolve roadblocks that hinder closure of deals with thorough understanding of policies and compliance guidelines. Liaises with overseas teams /clients to ensure globally / regionally consistent high standards in service solutions for clients Coordinates and aligns closely with onshore Implementation Team. Provides technical support for electronic banking platforms and self-service apps. Escalates issues to onshore teams in timely manner to manage client expectation & relationship. Escalates issues with respective L2 / L3 support teams if needed. Work closely with onshore teams on E2E procedures and processes. Prepares and provides MIS reports, internally / externally. Contributes to Continuous Improvement activities leading to operational efficiencies Your skills and experience Have a minimum of 5 to 6 years client services / client facing experience overall and at least an year in the Securities Services business covering Custody & Clearing, Fund Services Possess excellent communication skills, inter-personal skills and be a strong team player Be able to handle/address day to day client requirement/queries and liaise with both clients and internal stakeholders related to but not limited to clients transactions inquiries, Trade settlements, Cash settlements, FX, Corporate actions, KYC requirements etc. Be pro-active and able to resolve and respond to clients requests and issues within the agreed turnaround times. Be diligent and ensure quick escalations on key client issues or matters requiring senior management attention. Be independent, self-starter and able to liaise with clients and internal stakeholders including senior management when required. Be a strong and committed team player. Be well-versed with MS-Office applications.Project Management experience will be an added advantage. How well support you
Posted 2 days ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Educational Bachelor of Engineering,Bachelor Of Technology,BSc,Bachelor Of Comp. Applications,Master Of Technology,Master Of Comp. Applications,Master Of Science,Master Of Engineering Service Line Microsoft Practice Responsibilities EUC Application Packaging, EUC App_v, Application repackaging.A day in the life of an Infoscion As part of the Infosys Delivery team, you will work on implementing designs, developing high quality programs and systems, partnering with our clients to ensure high quality deliverables. You will create technical artifacts and be the first point of contact in responding to production issues and conducting any technical analysis to arrive at solutions You will share your learnings from projects through knowledge management initiatives and leverage knowledge from other projects to drive high efficiency and effectiveness You will be a key contributor to building efficient programs/systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Advanced conceptual understanding of at least one Programming Language Advanced conceptual understanding of one database and one Operating System Understanding of Software Engineering with practice in at least one project Ability to contribute in medium to complex tasks independently Exposure to Design Principles and ability to understand Design Specifications independently Ability to run Test Cases and scenarios as per the plan Ability to accept and respond to production issues and coordinate with stake holders Good understanding of SDLC Analytical abilities Logical thinking Awareness of latest technologies and trends Technical and Professional : Primary skills:EUC-Application Packaging Preferred Skills: Technology-EUC-AppPackaging-Flexera AdminStudio
Posted 2 days ago
15.0 - 20.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Ariba Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and enhancements to existing applications while staying updated with the latest industry trends and technologies. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Ariba.- Good To Have Skills: Experience with SAP S/4HANA.- Strong understanding of application development methodologies.- Experience in integrating SAP Ariba with other enterprise applications.- Familiarity with agile development practices. Qualification 15 years full time education
Posted 2 days ago
15.0 - 20.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Quality Management (QM) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and enhancements to existing applications while maintaining a focus on quality and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Quality Management (QM).- Strong understanding of application development methodologies.- Experience with integration of SAP QM with other SAP modules.- Familiarity with quality management processes and standards.- Ability to troubleshoot and resolve application issues effectively. Additional Information:- The candidate should have minimum 5 years of experience in SAP Quality Management (QM).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
15.0 - 20.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP BRIM Convergent Invoicing CI Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of projects by delivering high-quality applications that enhance operational efficiency and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously assess and improve application performance and user experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BRIM Convergent Invoicing CI.- Strong understanding of application development methodologies.- Experience with integration of applications within enterprise environments.- Familiarity with database management and data modeling.- Ability to troubleshoot and resolve application issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in SAP BRIM Convergent Invoicing CI.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
5.0 - 10.0 years
2 - 5 Lacs
Pune
Work from Office
Help Desk Lead (T2) We are seeking a Help Desk Lead to provide first-line IT support to users by troubleshooting technical issues, responding to service requests, and maintaining IT systems. The ideal candidate has excellent problem-solving skills, strong technical knowledge, and a customer-first approach. Responsibilities Provide technical support via phone, email, chat, or in person. Troubleshoot hardware, software, and network issues Install, configure, and update operating systems & applications Maintain user accounts and permissions in Active Directory Assist with password resets, email issues, and printer troubleshooting Document issues, solutions, and IT processes in a ticketing system (ServiceNow, JIRA, Zendesk, etc.) Guide users on best IT practices and security policies Escalate complex issues to higher-level support teams Assist with hardware setup, device imaging, and asset management Perform basic network troubleshooting (Wi-Fi, VPN, IP configurations) Knowledge of security best practices Strong ITSM knowledge, project management skills EducationAssociate or Bachelor degree in IT, Computer Science, or related field (or equivalent experience)Experience5+ years in IT support, with leadership experience Certification CompTIA A+, CompTIA Network Technical Skills: Windows, macOS, Linux troubleshooting Microsoft 365, Google Workspace, Outlook, Teams Active Directory, password resets, account management Networking basics (TCP/IP, DNS, VPN, Wi-Fi, DHCP) Ticketing systems (ServiceNow, JIRA, Freshdesk, Zendesk) Remote support tools (TeamViewer, AnyDesk, Remote Desktop) Soft Skills: Strong verbal communication and customer service skills Ability to multi-task and prioritize tickets Ability to own tickets from creation to resolution Ability to lead and mentor other team members Analytical and problem-solving mindset Teamoriented and eager to learn Nice To Have: Certification(s) HDI Desktop Support Technician, ITIL v4, AWS CLF-CO1, AWS CLF-CO2, AZ-104 Mandatory Skills CompTIA A, CompTIA Network Windows, macOS, Linux troubleshooting Microsoft 365, Google Workspace, Outlook, Teams Active Directory, password resets, account management Networking basics (TCP/IP, DNS, VPN, Wi-Fi, DHCP)
Posted 2 days ago
6.0 - 11.0 years
8 - 12 Lacs
Gurugram
Work from Office
SSIS dev Candidate should be very excellent knowledge in SQL query and SSIS. The expectation is to get the existing complex queries/SSIS understood and improve performance wherever required. Software SQL Server 2012/2016/2017/onwards, SQL Integration Services 2008/2012/2016/2017 ToolsJira, Team City, Git Programming LanguagesC#, VB.NET Working practicesAgile Methodologies; Devops
Posted 2 days ago
2.0 - 7.0 years
5 - 9 Lacs
Noida
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Servicenow Tools Administration Good to have skills : ServiceNow IT Service ManagementMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of applications and enhancing user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather and analyze requirements.- Design and develop applications based on business process and application requirements.- Ensure the applications meet quality standards and are delivered within the specified timelines.- Troubleshoot and resolve any issues or bugs in the applications.- Provide technical guidance and support to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Servicenow Tools Administration.- Good To Have Skills: Experience with ServiceNow IT Service Management.- Strong understanding of IT service management principles and best practices.- Knowledge of Servicenow platform and its various modules.- Experience in configuring and customizing Servicenow applications.- Ability to troubleshoot and resolve technical issues in Servicenow applications. Additional Information:- The candidate should have a minimum of 2 years of experience in Servicenow Tools Administration.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
2.0 - 7.0 years
3 - 7 Lacs
Hyderabad
Work from Office
This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizational objectives and high client satisfaction. Primary Duties: Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. Provide world class customer services to large enterprise users. Investigate and resolve support issues independently and productively. Handle critical customer issues and hot-line support issues independently. Handle urgent customer situation and provide emergency solutions or fixes to customers. Coordinate within the team and across other teams (Developments, Product Management, Sales) for critical customer support issues or escalations independently. Develop Knowledge-Base, procedures and support tools to improve services efficiency Required education Bachelor's Degree Required technical and professional expertise 2+ years of system-level knowledge on Unix/Linux/Windows Communication and inter-personal skills Experience in problem troubleshooting, analysis, and resolution. Demonstrated productivity and quality results at customer issue handling Preferred technical and professional experience Knowledge of High Performance Computing (HPC), Cluster management, cloud computing. Enterprise level Software experience in Support or Product Development
Posted 2 days ago
5.0 - 10.0 years
3 - 7 Lacs
Hyderabad
Work from Office
This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizational objectives and high client satisfaction. Primary Duties: Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. Provide world class customer services to large enterprise users. Investigate and resolve support issues independently and productively. Handle critical customer issues and hot-line support issues independently. Handle urgent customer situation and provide emergency solutions or fixes to customers. Coordinate within the team and across other teams (Developments, Product Management, Sales) for critical customer support issues or escalations independently. Develop Knowledge-Base, procedures and support tools to improve services efficiency Required education Bachelor's Degree Required technical and professional expertise 5+ years of system-level knowledge on Unix/Linux/Windows Communication and inter-personal skills Experience in problem troubleshooting, analysis, and resolution. Demonstrated productivity and quality results at customer issue handling Preferred technical and professional experience Knowledge of High Performance Computing (HPC), Cluster management, cloud computing. Enterprise level Software experience in Support or Product Development
Posted 2 days ago
1.0 - 5.0 years
6 - 10 Lacs
Pune
Work from Office
Software developer position for IBM's enterprise data protection product, IBM Storage Protect. Storage Protect provides enterprise data protection at a massive scale, often in hybrid cloud environments. We're looking for engineers who can be part of this team and bring in good value from the software development experience. This role focuses on: Quickly learn product features and functionality of Storage Protect in order to effecitvely develop and provide fix for the product Work closely with support team for customer issues that needs attention Understanding the customer issues, debugging, finding root cause and providing fixes. Collaborate with Dev, QA teams as required for understanding the new features, verification of the fixes etc... Required education Bachelor's Degree Required technical and professional expertise 1 to 5 years of software Development experience. Excellent programming skills in C/C++, Java, Python, Perl Experience in any one of the applications like MongoDB, DB2, VMWare, Exchange , SAP ERP / HANA Experience using, managing, and troubleshooting Operating Systems (Windows, AIX, Linux). Experience / knowledge on Backup, Archive , Storage Good troubleshooting skills Experience using on AngularJS, NodeJS and BIRT report will be added advanage. Experience / knowledge working in Agile methodologies. Excellent written and verbal communication. Good with attitude and apptitude Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work.
Posted 2 days ago
5.0 - 10.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Spectrum Symphony, and would be involved in designing , developing and discussing product delivery & strategy.Develop and debug cloud scaling modules for Symphony using public cloud APIs for IBM Cloud, AWS and AzureDevelop and debug the Symphony SDK using C#, Java, Python and C++.Develop and debug a high performance workload scheduler considering stability, performance, scalability and debugability.You should also have leadership quality to manage and work as technical leads/software architect and be able to deliver end to end features.As part of worldwide development team, you will be collaborating with team members and clients from different timezone to support business success.You will be addressing product issues reported from clients and providing solutions of fixes in timely manner.Be an avid coder who can get his hands dirty and be involved in the coding to the deepest level.Work other developers in the dev team to maintain and improve code base.Work in an Agile environment of continuous deliverable.You’ll learn directly from Sr members/leaders in this field Required education Bachelor's Degree Required technical and professional expertise Proven knowledge of software development principals Solid knowledge of programming languages including C/C++, Java Solid experience in high scalability projects Strong understanding of container technologies like Docker Multithreaded programming and debugging, lock order, smart pointers etc. Strong programming and debugging skills on Linux and Windows. Self learner Proactive approach Good communication skillsFor Symphony: 5+ years of experience developing commercial enterprise-level products using C/C++. Knowledge of Java/C#/Python a plus. Multithreaded programming and debugging, lock order, smart pointers etc. Strong programming and debugging skills on Linux and Windows. Preferred technical and professional experience Good understanding of Windows and Linux OSNetwork security, authentication and authorizationTroubleshooting TCP connectivity issues on customer networksUnderstand network file-system issuesExperience with Kubernetes based platform
Posted 2 days ago
2.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
As a Linux Kernel developer you will be responsible for designing and developing Linux features independently in IBM India Systems Development Lab. ISDL works on end-to-end design and development across Power, Z and Storage portfolio. You would be a part of WW Power Firmware development organization and would be involved in designing, developing amd maintaining the Linux kernel stack on OpenBMC for next generation enterprise Power servers. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 2-15 years of relevant industry experience Proficient in C, C++, Linux Device Drivers & Data structures Hands on experience with System level programming, kernel debugging and strong OS fundamentals Experience with Open-source tools & Scripting languagesGit, Gerrit, Yocto, Jenkins, Perl/Python, Bitbake Excellent debug and problem determination skills You should be a self-starter, team player and flexible to work in an agile fashion collaborating with global teams. Preferred technical and professional experience Hands on knowledge in any or more of the following areas are desirable - Bootloaders, Memory management - Working with Linux Device trees & writing Hardware Abstraction Layer wrappers for HW protocols (I2C/SPI/GPIO/UART etc) - Knowledge of ARM Cortex-A7, PPC architectures Exposure/Experience with Modern C++ (C++17 & C++20 is greatly desired) or Rust Experience with Hardware/Board bring-up
Posted 2 days ago
15.0 - 20.0 years
17 - 22 Lacs
Bengaluru
Work from Office
Should lead key initiatives in GenAI COE on new tech trends, R and D on new product POC Work on proposals, Provide solutions architecture design solution on different business use cases Ability to work across various different GenAI Models and cloud providers Should have a strong experience in implementing projects in Digital Engineering Or Data Analytics Technically lead a team of developers and groom talent Extensive implementation experience in data analytics space or a senior developer role in one of the modern technology stack Excellent programming skills and proficiency in at least one of the major programming scripting languages used in Gen AI orchestration such as Python or PySpark or Java Ability to build API based scalable solutions and debug & troubleshoot software or design issues Hands on exposure to integrating atleast one of the popular LLMs(Open AI GPT, PaLM 2, Dolly, Claude 2, Cohere etc.) using API endpoints. Thorough understanding of prompt engineering; implementation exposure to LLM agents like LangChain & vector databases Pinecone or Chroma or FAISS Basic data engineering skills to load structured & unstructured data from source systems to target data stores. Build and maintain data pipelines and infrastructure to support Hands on exposure to using cloud(Azure/GCP/AWS) services for storage, serverless-logic, search, transcription and chat Extensive experience with data engineering and should be hands on in using Agentic AI Framework, RAG
Posted 2 days ago
15.0 - 20.0 years
17 - 22 Lacs
Hyderabad
Work from Office
Should lead key initiatives in GenAI COE on new tech trends, R and D on new product POC Work on proposals, Provide solutions architecture design solution on different business use cases Ability to work across various different GenAI Models and cloud providers Should have a strong experience in implementing projects in Digital Engineering Or Data Analytics Technically lead a team of developers and groom talent Extensive implementation experience in data analytics space or a senior developer role in one of the modern technology stack Excellent programming skills and proficiency in at least one of the major programming scripting languages used in Gen AI orchestration such as Python or PySpark or Java Ability to build API based scalable solutions and debug & troubleshoot software or design issues Hands on exposure to integrating atleast one of the popular LLMs(Open AI GPT, PaLM 2, Dolly, Claude 2, Cohere etc.) using API endpoints. Thorough understanding of prompt engineering; implementation exposure to LLM agents like LangChain & vector databases Pinecone or Chroma or FAISS Basic data engineering skills to load structured & unstructured data from source systems to target data stores. Build and maintain data pipelines and infrastructure to support Hands on exposure to using cloud(Azure/GCP/AWS) services for storage, serverless-logic, search, transcription and chat Extensive experience with data engineering and should be hands on in using Agentic AI Framework, RAG
Posted 2 days ago
7.0 - 12.0 years
4 - 8 Lacs
Kochi
Work from Office
Your Role and Responsibilities You, the ideal candidate, are expected to have strong technical, critical thinking and communication skills. You are creative and are not afraid of bringing forward ideas and running with them. If you are already product focused, are excited for new technological development that will help users do better in solving their problems, enjoy and appreciate teamwork with people across the globe, then you will be at home with our team. As a key member of our dynamic team, you will play a vital role in crafting exceptional software experiences. Your responsibilities will encompass the design and implementation of innovative features, fine-tuning and sustaining existing code for optimal performance, and guaranteeing top-notch quality through rigorous testing and debugging. Collaboration is at the heart of what we do, and you’ll be working closely with fellow developers, designers, and product managers to ensure our software aligns seamlessly with user expectations. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 7+ years of Developing High Performance, Highly Scalable C/C++ Application. Multi-threaded Programming, High Performance Data Structures and Algorithms. Experience developing and debugging software across multiple platforms including Microsoft Windows and Linux. Experience with Agile Software Development. Preferred technical and professional experience Degree in Computer Science, Engineering, or equivalent professional experience. In Addition to the required skills, knowledge of MDX, OLAP Technologies and Multidimensional Modeling are a plus.
Posted 2 days ago
7.0 - 12.0 years
4 - 7 Lacs
Hyderabad
Work from Office
QA Mobile Testing The ideal candidate will have expertise in Appium, Selenium, and mobile testing frameworks, ensuring high-quality software releases.Work cross functionally with an agile team including Product, UX/Design, Engineers and QA to execute mission critical projects. Assist in bug life cycle management - defect tracking, defect reporting, defect analysis and verification. Create detailed, comprehensive, and well-structured Test Plan, Test Scenarios and Test Cases based on the given requirements and utilize Jira to manage all phases of software testing process. Review business and technical design documentation to identify gaps in analysis and critical areas for testing. Provide testing support for the Mobile applications (Web, Windows and Database) by defining testing strategies, perform test planning and executing unit, system, integration and regression tests. Experience with mobile device trouble shooting (Android and iOS) Ensure all issues received via email, phone or internal sources are responded to via email, phone or desktop support Create, update and maintain standard operating procedures (SOPs) and knowledge base materials. Conduct manual testing as needed to verify application functionality and user experience. Experience with ServiceNow, Jira and Azure a plus, (Athena, Data Dog is plus) Technical Proficiencyunderstanding of the product or service, including common troubleshooting techniques and QA methodologies. Analytical Skills: Ability to identify, analyze, and resolve issues effectively and efficiently. Attention to DetailHigh level of accuracy in testing, documenting issues, and following procedures. Communication Skills: Clear and concise communication, both written and verbal, for reporting issues and collaborating with team members. Customer Service OrientationExperience in providing excellent support and resolving customer queries or problems with patience and professionalism. AdaptabilityAbility to quickly learn new tools, technologies, and processes and adapt to changing priorities or requirements. Problem-Solving AbilitiesStrong skills in troubleshooting and diagnosing problems, both technical and procedural. Documentation Skills: Experience in documenting issues, test cases, and results clearly and comprehensively.
Posted 2 days ago
10.0 - 15.0 years
2 - 5 Lacs
Mumbai
Work from Office
You will be working in the Agile framework to deliver business value by developing reliable, scalable software while being responsible for the full application lifecycle, including design, build, testing and deployment. Some of the responsibilities in this role include: Close liaison with vendor for patching, SME support, upstream/downstream testing Working with the team to define, agree and implement optimal software engineering approaches; utilising the right tools and techniques to achieve the best possible outcomes for the business. Defines, delivers, and adapts specialised products/services to meet customer needs by selecting the best possible approaches available within established systems. Delivers prescribed outcomes for a designated area, using risk management systems to ensure the organisation is not exposed to undue risks. Mentoring junior Engineers, to continually promote best practices and culture of excellence. Whilst experience of payments processing is preferred, it is not essential training will be offered to those who meet the technical skillset requirements. What you Will need, Ideally, you will have some experience of developing electronic payments systems, preferably with exposure to Finastras Fusion Payments Manager (PCM) or similar Swift/electronic payment applications An understanding of Swift/CHAPS/other payments mechanisms & messaging formats (or similar financial transaction messaging/processing) Knowledge of underlying technologies, preferably across these areas (training will be provided where required) Java (preferably Java 8 and/or 11) or similar SQL (Transact-SQL) or similar Microsoft SQL Server (preferably 2019/2022 or similar) Oracle Database Technologies Scripting (Windows MS-DOS and/or PowerShell or others) Source code control (preferably Git and GitHub or similar) Ability to communicate technical problems, solutions, concepts and activities clearly at an individual, team and Lab level Nice-to-Have Skills: Experience of Agile methodologies, including use of JIRA Experience of working with CI/CD automation and tooling Exposure to monitoring tools and dashboards for automated monitoring. Experience in Finance/Banking domain Exposure to build/test/deploy, CI/CD and other development toolsets and methodologies such as: Any IDE, preferably Eclipse Junit Ant Spring Framework Tomcat JavaScript Test Automation Java Design Patterns
Posted 2 days ago
3.0 - 8.0 years
10 - 14 Lacs
Gurugram
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Data Analytics Good to have skills : Microsoft SQL Server, AWS RedshiftMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also engage in problem-solving discussions, providing insights and solutions to enhance application performance and user experience. Additionally, you will mentor team members, fostering a collaborative environment that encourages innovation and continuous improvement. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate knowledge sharing sessions to enhance team capabilities.- Analyze application performance metrics and implement improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Data Analytics.- Good To Have Skills: Experience with Microsoft SQL Server, AWS Redshift.- Strong analytical skills to interpret complex data sets.- Experience with data visualization tools to present findings effectively.- Ability to work with large datasets and perform data cleaning and transformation. Additional Information:- The candidate should have minimum 3 years of experience in Data Analytics.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
15.0 - 20.0 years
10 - 14 Lacs
Pune
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Basis Administration Good to have skills : SAP HANA DB Migration & UpgradesMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Good To Have Skills: Experience with SAP HANA DB Migration & Upgrades.- Strong understanding of system performance tuning and optimization.- Experience with database management and backup strategies.- Familiarity with cloud-based solutions and integration techniques. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Basis Administration.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
15.0 - 20.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Java Full Stack Development Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team in implementing effective solutions. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that the applications developed meet both user needs and technical specifications. Your role will be pivotal in fostering a collaborative environment that encourages innovation and efficiency in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Facilitate regular team meetings to track progress and address any roadblocks. Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development.- Strong understanding of web development frameworks such as Spring and Hibernate.- Experience with front-end technologies including HTML, CSS, and JavaScript.- Familiarity with database management systems like MySQL or Oracle.- Knowledge of version control systems, particularly Git. Additional Information:- The candidate should have minimum 5 years of experience in Java Full Stack Development.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
15.0 - 20.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP S/4HANA Group Reporting Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive successful project outcomes. You will also engage in problem-solving activities, providing guidance and support to your team while ensuring adherence to best practices in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP S/4HANA Group Reporting.- Strong understanding of application design and development methodologies.- Experience with project management tools and techniques.- Ability to analyze business requirements and translate them into technical specifications.- Familiarity with integration processes and data management within SAP environments. Additional Information:- The candidate should have minimum 10 years of experience in SAP S/4HANA Group Reporting.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
15.0 - 20.0 years
10 - 14 Lacs
Noida
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Oracle Communications Order and Service Management (OSM) Good to have skills : Oracle Communications Service ActivationMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Communications Order and Service Management (OSM).- Good To Have Skills: Experience with Oracle Communications Service Activation.- Strong understanding of application design and development methodologies.- Experience in configuring and customizing applications to meet business needs.- Ability to troubleshoot and resolve application-related issues effectively. Additional Information:- The candidate should have minimum 7.5 years of experience in Oracle Communications Order and Service Management (OSM).- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
5.0 - 10.0 years
5 - 9 Lacs
Pune
Work from Office
Help Desk Lead We are seeking a Help Desk Lead to provide first-line IT support to users by troubleshooting technical issues, responding to service requests, and maintaining IT systems. The ideal candidate has excellent problem-solving skills, strong technical knowledge, and a customer-first approach. Responsibilities Provide technical support via phone, email, chat, or in person. Troubleshoot hardware, software, and network issues Install, configure, and update operating systems & applications Maintain user accounts and permissions in Active Directory Assist with password resets, email issues, and printer troubleshooting Document issues, solutions, and IT processes in a ticketing system (ServiceNow, JIRA, Zendesk, etc.) Guide users on best IT practices and security policies Escalate complex issues to higher-level support teams Assist with hardware setup, device imaging, and asset management Perform basic network troubleshooting (Wi-Fi, VPN, IP configurations) Knowledge of security best practices Strong ITSM knowledge, project management skills EducationAssociate or Bachelor degree in IT, Computer Science, or related field (or equivalent experience)Experience5+ years in IT support, with leadership experience Certification CompTIA A+, CompTIA Network Technical Skills: Windows, macOS, Linux troubleshooting Microsoft 365, Google Workspace, Outlook, Teams Active Directory, password resets, account management Networking basics (TCP/IP, DNS, VPN, Wi-Fi, DHCP) Ticketing systems (ServiceNow, JIRA, Freshdesk, Zendesk) Remote support tools (TeamViewer, AnyDesk, Remote Desktop) Soft Skills: Strong verbal communication and customer service skills Ability to multi-task and prioritize tickets Ability to own tickets from creation to resolution Ability to lead and mentor other team members Analytical and problem-solving mindset Teamoriented and eager to learn Nice To Have: Certification(s) HDI Desktop Support Technician, ITIL v4, AWS CLF-CO1, AWS CLF-CO2, AZ-104 Mandatory Skills CompTIA A, CompTIA Network Windows, macOS, Linux troubleshooting Microsoft 365, Google Workspace, Outlook, Teams Active Directory, password resets, account management Networking basics (TCP/IP, DNS, VPN, Wi-Fi, DHCP)
Posted 2 days ago
15.0 - 20.0 years
10 - 14 Lacs
Coimbatore
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding the team in implementing effective solutions. You will also engage in strategic planning and decision-making processes to enhance application performance and user experience, ensuring that all stakeholders are aligned with the project objectives. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to enhance team skills and knowledge.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Sales and Distribution (SD).- Strong understanding of application design and development methodologies.- Experience with integration of SAP SD with other modules.- Ability to analyze business requirements and translate them into technical specifications.- Familiarity with project management tools and methodologies. Additional Information:- The candidate should have minimum 5 years of experience in SAP Sales and Distribution (SD).- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
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