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5.0 - 8.0 years
9 - 14 Lacs
bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...
Posted 4 days ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis ...
Posted 4 days ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Do • Excellent communication skills • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support • Answer incoming calls and respond to customer’s emails in timely manner. • Manage and resolve customer complaints. • Identify and escalate issues to supervisors as and when needed. • Provide product and service information to customers. • Research required information using available resources and Offer Solution to customers. • Research, identify, and resol...
Posted 4 days ago
5.0 - 8.0 years
3 - 7 Lacs
hyderabad
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...
Posted 4 days ago
1.0 - 3.0 years
4 - 7 Lacs
mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis ...
Posted 4 days ago
3.0 - 5.0 years
4 - 8 Lacs
bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis ...
Posted 4 days ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Do • Excellent communication skills • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support • Answer incoming calls and respond to customer’s emails in timely manner. • Manage and resolve customer complaints. • Identify and escalate issues to supervisors as and when needed. • Provide product and service information to customers. • Research required information using available resources and Offer Solution to customers. • Research, identify, and resol...
Posted 4 days ago
5.0 - 8.0 years
3 - 7 Lacs
kolkata
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...
Posted 4 days ago
1.0 - 3.0 years
4 - 7 Lacs
mumbai
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client?¢??s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA?¢??s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client?¢??s network/ server/ system/ storage/ platform/ infrastructure and other equipment?¢??s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe P...
Posted 4 days ago
0.0 - 4.0 years
1 - 4 Lacs
hyderabad
Work from Office
About The Role Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro?¢??s Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard...
Posted 4 days ago
5.0 - 8.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert req...
Posted 4 days ago
3.0 - 8.0 years
4 - 7 Lacs
bengaluru
Work from Office
We are looking for a skilled ICT Incharge with 3 to 8 years of experience in ICT engineering or systems/network administration. The ideal candidate will have strong knowledge of Windows/Linux servers, networking (LAN/WAN), firewalls, and VPNs. Roles and Responsibility Manage and maintain the organization's computer systems, networks, and peripherals. Troubleshoot and resolve technical issues related to ICT infrastructure. Implement and implement security measures to protect against cyber threats. Collaborate with other departments to ensure seamless integration of ICT systems. Develop and implement disaster recovery plans to minimize downtime. Ensure compliance with industry standards and be...
Posted 4 days ago
6.0 - 11.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer s...
Posted 4 days ago
0.0 - 3.0 years
2 - 4 Lacs
udaipur
Work from Office
Proven work experience as a computer operator. Advanced knowledge of Excel, Word, PowerPoint. Excellent problem-solving skills. Knowledge of modern operating systems, Enterprise, networking, and Office software.Knowledge of administrative Required Candidate profile Advanced knowledge of Excel, Word, PowerPoint. Excellent problem-solving skills. Provides data by operating a computer. Determines sequence of operations by studying production schedule.
Posted 4 days ago
2.0 - 3.0 years
2 - 6 Lacs
noida
Work from Office
Hands-on experience in Logics App development. At least 2-3 years’ experience in .Net development on window and web technology. Implemented one end to end solution using Logics App using build, ship and deploy. Idea on advanced technologies
Posted 4 days ago
4.0 - 8.0 years
6 - 10 Lacs
kakinada
Work from Office
We are looking for top Azure Cloud Security Researchers (Remote) with demonstrable expertise to join our team of Azure Red Team experts!Altered Security is an information security startup with focus on edtech, hands-on learning and focused security assessments It has offices in India and Singapore We are experts in information security training, cyber ranges, online labs and security assessments We have trained more than 30000+ information security professionals from more than 130+ countries across the globe through our in-person and online trainings We are looking for some amazing Security Researchers to join our India team remotely! If you would like to research on new threats and create c...
Posted 4 days ago
4.0 - 8.0 years
6 - 10 Lacs
ajmer
Work from Office
We are looking for top Azure Cloud Security Researchers (Remote) with demonstrable expertise to join our team of Azure Red Team experts!Altered Security is an information security startup with focus on edtech, hands-on learning and focused security assessments It has offices in India and Singapore We are experts in information security training, cyber ranges, online labs and security assessments We have trained more than 30000+ information security professionals from more than 130+ countries across the globe through our in-person and online trainings We are looking for some amazing Security Researchers to join our India team remotely! If you would like to research on new threats and create c...
Posted 4 days ago
4.0 - 8.0 years
6 - 10 Lacs
kanpur
Work from Office
We are looking for top Azure Cloud Security Researchers (Remote) with demonstrable expertise to join our team of Azure Red Team experts!Altered Security is an information security startup with focus on edtech, hands-on learning and focused security assessments It has offices in India and Singapore We are experts in information security training, cyber ranges, online labs and security assessments We have trained more than 30000+ information security professionals from more than 130+ countries across the globe through our in-person and online trainings We are looking for some amazing Security Researchers to join our India team remotely! If you would like to research on new threats and create c...
Posted 4 days ago
4.0 - 8.0 years
6 - 10 Lacs
thiruvananthapuram
Work from Office
We are looking for top Azure Cloud Security Researchers (Remote) with demonstrable expertise to join our team of Azure Red Team experts!Altered Security is an information security startup with focus on edtech, hands-on learning and focused security assessments It has offices in India and Singapore We are experts in information security training, cyber ranges, online labs and security assessments We have trained more than 30000+ information security professionals from more than 130+ countries across the globe through our in-person and online trainings We are looking for some amazing Security Researchers to join our India team remotely! If you would like to research on new threats and create c...
Posted 4 days ago
4.0 - 8.0 years
6 - 10 Lacs
noida
Work from Office
About Us Tsaaro Consulting's prime focus is on Data Privacy and Security Our team of specialist Data Privacy Consultants, Information Security Consultants, and penetration testers help and advise our Clients to make running a secure business easier with high efficiency Everything We do is tailored to the individual, and organisational requirements, aligned with their budget and resource challenges We take a pragmatic, risk-based approach to provide our clients with real-world, workable advice, guidance, and support That helps them to deal with a wide range of security and privacy-related challenges At Tsaaro, we adopt a pragmatic, risk-based strategy to deliver practical and effective advice...
Posted 4 days ago
4.0 - 8.0 years
6 - 10 Lacs
kurnool
Work from Office
We are seeking a proactive and analytical Market Intelligence Analyst, to work at a law firm with offices in Mumbai, New Delhi, and Bengaluru, as part of the Office of the Managing Partner This role involves delivering actionable intelligence across clients, prospects, industries, practice areas, geographies, and competitors As a Market Intelligence Analyst, you will be part of a dynamic team that drives key initiatives and supports the firm’s leadership in decision-making and practice development Key Responsibilities Prepare comprehensive intelligence briefs on clients, prospects, industries, legal practice areas, and geographical markets Conduct competitor analysis and provide benchmarking...
Posted 4 days ago
4.0 - 8.0 years
6 - 10 Lacs
kanpur
Work from Office
We are seeking a proactive and analytical Market Intelligence Analyst, to work at a law firm with offices in Mumbai, New Delhi, and Bengaluru, as part of the Office of the Managing Partner This role involves delivering actionable intelligence across clients, prospects, industries, practice areas, geographies, and competitors As a Market Intelligence Analyst, you will be part of a dynamic team that drives key initiatives and supports the firm’s leadership in decision-making and practice development Key Responsibilities Prepare comprehensive intelligence briefs on clients, prospects, industries, legal practice areas, and geographical markets Conduct competitor analysis and provide benchmarking...
Posted 4 days ago
1.0 - 4.0 years
7 - 12 Lacs
bengaluru
Work from Office
About The Role Project Role : Packaged/SaaS Application Engineer Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance. Must have skills : Service Fulfillment Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Packaged/SaaS Application Engineer, you will configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Your typical...
Posted 4 days ago
1.0 - 4.0 years
7 - 12 Lacs
bengaluru
Work from Office
About The Role Project Role : Packaged/SaaS Application Engineer Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance. Must have skills : Service Fulfillment Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Packaged/SaaS Application Engineer, you will configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Your typical d...
Posted 4 days ago
0.0 - 1.0 years
2 - 3 Lacs
surat
Work from Office
Internship. Location:Surat. Requirements. General Microsoft Office Suite experience with advanced skills in Microsoft Excel. The ability to write and edit content. Experience in the online marketing space, with an understanding of search engines, search engine optimization, web analytics, and factors that influence high rankings in Google and Bing. Familiarity with keyword research tools and analytics tools such as Google Keyword Tools, Google Insights for Search, and/or Google Analytics. The ability to use logic to identify strengths, weaknesses and solutions. Demonstrated aptitude and ability to quickly adapt to change, willingness to try new marketing tactics, and ability to report result...
Posted 4 days ago
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