Help Desk Engineer Relay Human Cloud India

3.0 - 13.0 years

0 Lacs

ahmedabad, all india

On-site

As a Helpdesk Engineer at Relay Human Cloud in Ahmedabad, your role is crucial in diagnosing and resolving hardware, software, and network issues to ensure minimal disruption and high levels of user satisfaction. **Key Responsibilities:** - Respond to and resolve helpdesk tickets in a timely and professional manner. - Troubleshoot and resolve hardware, software, and network issues. - Install, configure, and maintain operating systems, applications, and peripherals. - Support users remotely using tools like TeamViewer or Any Desk. - Maintain accurate documentation of issues and resolutions in the ticketing system (e.g., Zendesk, Freshdesk). - Assist with system upgrades, patches, and updates....

Posted 1 month ago

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Help Desk Engineer Relay Human Cloud India

3.0 - 13.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Helpdesk Engineer at Relay Human Cloud, you will play a crucial role in diagnosing and resolving hardware, software, and network issues to ensure minimal disruption and high levels of user satisfaction. You will be part of a proactive and customer-oriented team based in Ahmedabad, working collaboratively with other IT team members to provide effective support to our global clientele. Your key responsibilities will include responding to and resolving helpdesk tickets promptly and professionally, troubleshooting and resolving hardware, software, and network issues, as well as installing, configuring, and maintaining operating systems, applications, and peripherals. You will also support u...

Posted 4 months ago

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