208 Microsoft Teams Jobs - Page 9

Required Exp - 1-5 Years in Service Desk (International BPO) Skills: Windows OS, MS Office, O365, SD, AD, Azure, ITIL Loc: Hyderabad CTC: 4-6 LPA + Variables Any Grad | US Shifts | Immediate Joiners HR Mayur - 7357769199

Mandatory Skills vc routing switching Role & responsibilities Position Summary The Video Conferencing Specialist is responsible for managing and supporting the organizations video conferencing infrastructure, ensuring reliable and high-quality communication across various platforms. This role involves troubleshooting, maintaining, and upgrading video conferencing systems, assisting end users, and providing technical support for virtual meetings and collaborations. Key Responsibilities- Video Conferencing Setup and Support Install, configure, and maintain video conferencing hardware and software Microsoft Teams, Cisco WebEx, Polycom . Ensure optimal video and audio quality for virtual meetings, including room setups, testing, and troubleshooting. Provide on site and remote support for all video conferencing equipment and software. End User Support Assist users in scheduling, joining, and troubleshooting video conferences. Train staff on best practices for using video conferencing tools. Offer troubleshooting support during video calls, meetings, and events. System Maintenance and Upgrades Perform regular maintenance and updates on video conferencing equipment and software to ensure they are up-to-date and functioning properly. Work with vendors to troubleshoot and resolve issues related to hardware and software. Troubleshooting and Problem Resolution Resolve video conferencing issues related to connectivity, compatibility, and performance. Identify and escalate complex issues to relevant IT or AV teams when necessary. Collaboration & Communication Collaborate with IT and AV teams to ensure seamless integration of video conferencing with other enterprise systems. Ensure that video conferencing tools are integrated into the organization s broader communication and collaboration strategy. Documentation & Reporting Maintain records of video conferencing equipment, software licenses, and usage logs. Generate reports on video conferencing system performance and user feedback for continuous improvement. Required Qualifications Education Bachelor s degree in information technology, Computer Science, or a related field or equivalent work experience Experience 1to2 years of experience in supporting and managing video conferencing systems and platforms. Strong technical troubleshooting skills in video conferencing software and hardware. Technical Skills Experience with popular video conferencing platforms such as , Microsoft Teams, Cisco WebEx, and Skype for Business. Knowledge of AV hardware, including cameras, microphones, and display equipment. Familiarity with network protocols and configurations related to video conferencing e.g., SIP, H.323. Basic knowledge of IT systems, networking, and infrastructure. Excellent troubleshooting skills and the ability to resolve issues quickly and effectively. Strong interpersonal communication skills and ability to work with both technical and non-technical users. IP Switching and routing skills Should be CCNA certified or equivalent . Preferred candidate profile Notice period 30 days /Immediate joiner

Warm Greetings from SP Staffing!! Role :Exchange admin Experience Required :4 to 8 yrs Work Location : Bangalore/Hyderabad/Chennai/Mumbai Required Skills, Exchange / Office 365 /MS Teams/ODFB Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Warm Greetings from SP Staffing!! Role :Exchange admin Experience Required :4 to 8 yrs Work Location : Bangalore/Hyderabad/Chennai/Mumbai Required Skills, Exchange / Office 365 /MS Teams/ODFB Interested candidates can send resumes to nandhini.spstaffing@gmail.com

As of today, Safran offers M365 management solution for all Safran Group users. M365 solution are deployed (Teams, OfficeApps, Viva engage, Onedrive, ...) This service is currently being performed by ISC team. Safran wants to increase its support service that includes: Microsoft 365 MS Teams Office Apps We are responsible for managing the day-to-day administration, planning, and problem-solving for the M365 environment. Role & responsibilities M365 administration. Experience with Office Apps (Word, Excel, Outlook, Teams, OneDrive, etc.). Powershell, Strong expertise in Microsoft 365 administration and troubleshooting. Active Directory, Group Policy, and Azure AD. Knowledge of networking fundamentals (DNS, DHCP, VPN, Wi-Fi, etc.) Responsibilities: • Diagnose, troubleshoot, and resolve complex incidents related to Microsoft 365 and Office Apps. • Provide Level 2 technical support for end-users, ensuring minimal downtime. • Participate in delivering Microsoft Teams and related Office 365 services. • Support MS Teams services and address MS Teams-related issues. • Stay updated with changes in Microsoft 365 and its portfolio of services • Implement and maintain in-depth knowledge of Office 365 services, particularly Microsoft Teams, Office apps, and Entra ID management. • Basic understanding of Exchange online and Sharepoint online • Good to have powershell scripting hands-on • Plan service rollouts and feature enhancements for Microsoft Teams. • Lead technology changes on the MS Teams platform and Office 365 connected services. • Provide technical guidance to service desk teams. • Create vendor cases and coordinate with external support. • Escalate unresolved issues to Level 3 support when necessary. • Resolve issues related to license assignments. • Perform root cause analysis and suggest improvements to prevent recurring incidents. • Collaborate with other IT teams to ensure seamless user experience and service continuity. • Share knowledge with teammates. • Document troubleshooting steps, resolutions, and best practices in the knowledge base. • Work on SNOW ticketing system, follow ITIL process, and adhere to SLA. Interested candidate share their profile on jyoti.mehra@safrangroup.com with CTC & notice period details.

Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INTERNATIONAL Process in Hyderabad -- Candidates residing in Hyderabad may apply for the same Job Description PROFILE 1- Biggest MNC in India - Gachibowli Hyderabad. ( excellent English communication needed skills mandatory ) Profile 1 Graduates with 1 year of international experience Salary upto 4 LPA 5Days working/Rotational shifts/Cabs Available. Gachibowli Hyderabad. Profile 2: Graduates with 2 year of international experience Salary upto 6 LPA 5Days working/Rotational shifts/Cabs Available. Gachibowli Hyderabad. Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsoft's consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. You'll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. Updates and Patches: Stay informed about product updates, patches, and known issues. Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: Tiered Support: Escalate complex issues to higher tiers when necessary. Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. Case Management: Document interactions, solutions, and follow-up actions in the support system. Customer Feedback: Collect feedback and identify areas for improvement. 4 Collaboration: Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. KEY SKILLS REQUIRED: 1. Accounts and Billing Skills: Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. Billing Management: Understand billing processes and assist customers with billing-related inquiries. Sign-In Assistance: Help customers with sign-in or sign-up processes. Refunds and Purchases: Assist with refunds and guide customers through product purchases. Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. Assisting with Updating / Upgrading the Product or Service cross platform. Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions -------------------------------------------------------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL OUR EXPERT HR'S ON THE BELOW NUMBERS or WA with resume and profile interested & location . HR Divya 9821182650 HR Areesha 9628373763 HR Reeba 9628373764 HR Siya 7565006262 Thanks & Regards HR Divya KVC CONSULTANTS ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

Job Title: Team Leader Technical Support (Office 365 & Windows) Location: Hyderabad Experience Required: 4 8 years (Minimum 1–2 years in a Team Leader role on-papers) Job Type: Full-time | Rotational Shifts | Work from Office Job Description: We are seeking a dynamic and experienced Team Leader – Technical Support to manage a team of support professionals handling Office 365 and Windows-related issues for global customers. The ideal candidate should have strong leadership capabilities, hands-on technical knowledge, and experience working in a BPO or service desk environment. Key Responsibilities: Lead, coach, and mentor a team of 10–15 technical support agents. Oversee day-to-day operations and ensure team targets are met (AHT, CSAT, FCR, etc.). Manage escalations and provide resolution for complex Office 365 and Windows OS issues. Conduct regular performance reviews, feedback sessions, and training. Coordinate with quality and workforce teams to improve service delivery. Monitor call/ticket volumes, ensure SLA compliance, and report key metrics to management. Maintain documentation and contribute to knowledge base updates. Required Skills: Strong knowledge of Office 365 (Outlook, Teams, OneDrive, Exchange Online) Solid understanding of Windows OS (Windows 10/11 – configuration and troubleshooting) Experience in handling customer escalations and resolving high-priority incidents. Excellent communication, team handling, and analytical skills. Proficiency in ticketing tools (e.g., ServiceNow, Zendesk) and remote support tools. Preferred Qualifications: Bachelor’s degree in IT/CS or related field. Certifications like MCSA – Office 365, Microsoft 365 Certified, or ITIL Foundation. Prior experience in a technical support BPO process is mandatory. Immediate Joiners Preferred If aligned with the requirement call Anumeha @ +91 6376649769 Send resume to anumeha@manningconsulting.in

Job Title: Senior Microsoft 365 Collaboration Engineer Job Summary: We are looking for a highly skilled and experienced Senior Microsoft 365 Collaboration Engineer to join our team. The ideal candidate will be a team leader who is responsible for designing, implementing, and managing collaboration solutions within the Microsoft 365 suite. This role requires a deep understanding of Entra ID, Microsoft 365 collaboration tools, including Teams, SharePoint Online, Exchange Online, OneDrive and Power Platform tools as well as strong problem-solving and communication skills. Key Responsibilities: Design and implement collaboration solutions using Microsoft 365 tools to support business requirements. Manage and maintain Microsoft 365 collaboration services, including Teams, SharePoint Online, Exchange Online, OneDrive, Power Tools and EntraID. Configure cross-tenant synchronization and manage multiple tenants effectively. Require deep knowledge of Entra Identity and Exchange Identity. Provide technical support and troubleshooting for Microsoft 365collaboration-related issues. Collaborate with cross-functional teams to ensure seamless integration of Microsoft 365 collaboration services. Develop and maintain documentation for Microsoft 365 collaboration configurations and procedures. Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. Minimum of 5 years of experience in managing and implementing Microsoft 365 collaboration solutions. Strong knowledge of Microsoft 365 collaboration tools, including Teams, SharePoint Online, OneDrive, and Yammer. Working knowledge of managing multiple tenants and configuring cross-tenant synchronization. Experience with PowerShell scripting and automation.