Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
4.0 - 8.0 years
6 - 10 Lacs
Hyderabad
Work from Office
About the jobQualifications:Technical: CA Inter/CMA/MBA Fin/Chartered Accountant/CPA with 2+ years of experience OR Masters with 5+ years of experience in accounting, preferably US accounting Experience in Accounting reviews Strong conceptual accounting knowledge with sound ability on application of US GAAP Well acquainted with software/applications like Excel, Word, QBO, Xero, SAGE, NetSuite, Yardi, MS Teams, Zoom etc Strong time management and organizational skills Self-starter, highly collaborative, creative, outgoing, and possesses strong financial analysis, modeling, and valuation skills Excellent verbal and written business communication skillsAdministrative: Complies with Firm department policies Uses down time effectively and complying with Firm’s CPE requirement Well-organized with ability to prioritize :Responsibilities Includes, but not limited to Performing various accounting functions on US clients’ files including posting and reconciling Accounts Receivables, Accounts Payable, Bank and Credit Card transactions, Payroll, general Journal entries etc Preparing workpapers, accounting schedules and extracting and preparation of various management reposts per clients’ needs Taking a lead on projects like accounting clean-up, books rebuild, software migration, account adjustments as required, furnishing information to other departments as may be necessary Reviewing work of Staff and providing constructive feedback Learning new software and develop new technological skills required to perform accounting and financial reporting Work allocation as per the staff availability & competency Helping Staff to up-skill themselves through proper guidance Adhering to deadlines of the tasks assigned and keeping the reviewer updated on the progress Self-reviewing work for accuracy and completeness to ensure quality product before submitting to reviewer/manager Preparing SOP for the task assigned and updating the same on regular intervals Adhering to Internal policies, procedures, and controls Work with both India-based and US-based staff on an ongoing basis to collaborate on performing transactional activities, technical accounting activities & reporting activities
Posted 1 month ago
3.0 - 6.0 years
8 - 15 Lacs
Bengaluru
Work from Office
Role & responsibilities Preferred candidate profile
Posted 1 month ago
4.0 - 9.0 years
6 - 11 Lacs
Gurugram
Work from Office
As a Specialist Solutions Engineer (SSE) on the Modern Workspace team, you will be a key contributor in presales engagements with our clients to design and scope Modern Workspace focused solutions. In this position, you will collaborate with our clients and other architects to define journey maps, adoption plans, and long-term strategy. This will include defining customer requirements, delivering proposed technical architectural designs, demonstrating solutions, leveraging vendor relationships and tools, and defining associated professional services. In this role, you will work within the Presales and Engineering organization responsible for designing, architecting and consulting for AHEAD clients. We expect our Solutions Engineers to continuously build knowledge across our Enterprise Cloud Framework including Cloud Management and Operations, Security, Datacenter Infrastructure and Public Cloud. Your goal as a Specialist Solutions Engineer should be to build skills, relationships, and industry credibility across more than one of these segments to drive product and services sales. Responsibilities: Engage in conversations with customers aligned to their industry to understand their business challenges and introduce AHEAD products, solutions and services. Initiate conversations with customers specifically focused around Modern Workspace Productivity, Collaboration, Endpoint Management, Identity Management, Experience Monitoring, Virtual Desktop - in collaboration with vendors and the Ahead services organization. Identify gaps in the client environment, process, and skills with the intent to address, educate, and bring their teams together to drive client enablement. Explain and educate complex solutions, architectures and integrations in a clear and articulate manner. Create guiding examples of customer transformation through seminars, workshops, webinars, and direct engagement. Collaborate with team members to discover new opportunities. Drive incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., Marketing). Collaborates with account teams, partners, or services to track and qualify new opportunities. Identify customer business needs and technology readiness. Contribute to the development of solutions in collaboration with internal teams, partners, and services. Propose prioritized solutions that align with customers' needs. Articulate the business value of proposed solutions. Collaborate with other teams (e.g., account teams) and services to build pipeline. Interface with customers and build relationships via social selling. Apply AHEADs sales process to adequately qualify an opportunity. Identify opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams. Proactively engage with vendors to leverage funding mechanisms available as part of sales campaign. Implement strategies to accelerate the closing of deals. Contribute input on strategies to drive and close prioritized opportunities. Implement close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure. Technical Expertise: Experience working in a Modern Workspace focused pre-sales environment on solutions including Productivity: Microsoft 365, Entra ID, SharePoint, Microsoft Teams, OneDrive, and Exchange Identity and Access Management: Active Directory, Entra ID, Okta, Duo Endpoint Management: Microsoft Intune, Microsoft SCCM, Workspace ONE UEM Virtual Desktop: Citrix DaaS, Microsoft AVD, Nerdio, VMware Horizon Digital Employee Experience: ControlUp Endpoint Devices: Microsoft Surface, Dell Wyse, IGEL Data and AI: Microsoft Copilot Ability to partner with various teams across the organization to identify and build solutions for customers Provide market intelligence to management staff and participate in development of future solution strategies and offerings Participate in the preparation of sales campaigns, business plans, and technology heat maps for prospects Participate with OEM vendors and SE teams on product roadmaps and strategy Participate in continued education to maintain and grow your career. Stay informed about new services, technologies, and other information that may be of interest to clients Maintain existing certifications and continue to grow technical skill set Pre-Sales Expertise: Experience in conducting white boarding sessions, creating diagrams, and technical solution roadmaps Experience presenting solutions to clients and addressing any issues/concerns Ability to identify, validate, and grow opportunities in high potential customer accounts Increase customer loyalty through effective communications, professionalism, and exceeding customer expectations Preferred experience in pricing and scoping managed service designs Preferred experience selling Microsoft products, licensing and services. Requirements: Must have a minimum 4 years of experience selling or configuring Microsoft products, services, and integrations Strongly prefer experience with Microsoft Productivity suite and Copilot Strongly prefer experience with Endpoint Management, Identity/Access Management and VDI solutions Must have the ability to analyze existing and anticipated client requirements and promote consideration of companies solutions and services to meet the clients requirements Demonstrated ability to work with and communicate with other team members Must have excellent communication, documentation, and customer facing skills A desire to learn and be a problem solver Prefer recent role-based Microsoft industry recognized certifications Education and Training 5+ years of hands-on experience in IT 4+ years of experience in an Engineer or Consultant role Multiple industry-recognized certifications from key vendors
Posted 1 month ago
4.0 - 9.0 years
7 - 8 Lacs
Hyderabad
Work from Office
Team Lead- IT Service Desk Req Exp- 4 Years in Technical Support Skills- Office365, Service Desk, Windows, MS Teams,Troubleshoot Any Graduate Notice- 0 to 30 Days Loc- Hyderabad CTC - 7 TO 9LPA 5 Day's Working | US Shifts | WFO
Posted 1 month ago
5.0 - 8.0 years
8 - 14 Lacs
Gurugram, Bengaluru
Hybrid
Role & responsibilities 1.Provide advanced support and troubleshooting for Microsoft 365 applications. 2. Perform SharePoint site administration and governance tasks. 3. Manage MS Teams configurations, troubleshooting and integrations. 4. Handle OneDrive support and user issues. 5. Assist with Power Platform solutions (PowerApps, Power Automate) where required. 6. Ensure security, compliance, and best practices across M365 services. 7. Responsible for support and development of SharePoint/M365/Power Platform Preferred candidate profile B Tech in Computer Science/IT or equivalent Should have at least 5 to 8 years of experience in IT (SharePoint, M365, Power Platform)
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Thiruvananthapuram
Work from Office
We are looking for a highly motivated and technically skilled Junior Developer with 2-4 years of experience in SharePoint Online, Power Automate, and Power Apps. Key Responsibilities: Design, develop, and maintain solutions using SharePoint Online, Power Automate, and Power Apps. Work on migration projects from on premise platforms to SharePoint Online using tools like ShareGate or PowerShell. Build and maintain automated business process workflows using Power Automate. Develop and customize Canvas and Model-driven apps using Power Apps. Collaborate with business users to gather requirements and translate them into technical solutions. Troubleshoot and resolve issues related to SharePoint, Power Platform apps, and flows. Required Skills & Experience: 2-4 years of hands-on experience with SharePoint Online (Modern Sites, Lists/Libraries, Permissions, Content Types). Strong experience in Power Automate: Creating and maintaining cloud flows for automation. Experience in Power Apps development: Canvas apps, connectors, data sources (SharePoint, Dataverse, SQL). Knowledge of migration tools and techniques for migrating content and customizations to SharePoint Online. Proficiency in PowerShell scripting for SharePoint Online administration and automation. Basic understanding of Dataverse, Microsoft Teams integration, and Power BI is a plus. Preferred Qualifications: Microsoft certifications (e.g., PL-100, PL-200, or SharePoint certifications).
Posted 2 months ago
4.0 - 7.0 years
10 - 15 Lacs
Pune
Work from Office
Document Management Systems - AODocs, DocuSign Google Workspace Integration Tools Scripting & Automation Identity & Access Management Collaboration & Enablement Monitoring & Analytics ITSM & Support Platforms Architecture & Documentation Required Candidate profile Must - AODocs, Google Workspace, Microsoft 365 tools, SharePoint, OneDrive, MS Teams, Certification - ITIL v4, M365 Certified Enterprise Administrator Expert, GWS Admin Certification
Posted 2 months ago
4.0 - 9.0 years
8 - 15 Lacs
Halol
Work from Office
Role & responsibilities: Managing New Product, Mid-cycle enhancement program & Model Year changes launch process Launch Team Formation Finalizing build timeline in coordination with CFT Team Ensure that Build by objectives are met for every build Ensure Build Vehicle Requirements are met for all the build vehicle at every stage (Powertrain, Variant, Qty, Colour, Purpose, Owner) Track Launch budget status Station Readiness Assessment for new model setup at every build stage Monitor Build plan status to ensure build timelines are met Participate various Launch meetings & New Program meetings Releasing of Build Plan Fulfilment of Builds requirements Schedule Launch Meeting Preferred candidate profile Diploma / Degree in any stream 1 - 10 years of experience Basic knowledge of Automobiles & its system Basic knowledge of Microsoft office Understand the legal Compliances IATF & IMS Compliances
Posted 2 months ago
5.0 - 6.0 years
14 - 18 Lacs
Bengaluru
Work from Office
- Support Crestron AV, Polycom VoIP, Poly ATA, Analog Gateways - Handle config, testing, and troubleshooting - Assign mobiles, desk phones, Teams setup - Maintain telecom inventory and provide user support
Posted 2 months ago
9.0 - 12.0 years
15 - 25 Lacs
Hyderabad, Gurugram, Chennai
Work from Office
Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others.. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com Job Summary: The Enterprise SharePoint Team Manager is responsible for overseeing the strategic and operational management of the SharePoint environment within the organization. This role involves leading a team of SharePoint administrators and developers, ensuring the effective deployment, maintenance, and optimization of SharePoint solutions to meet business needs. Key Responsibilities: Strategic Decision-Making: Develop and implement the SharePoint strategy aligned with the organization's goals and objectives. Collaborate with senior management to identify opportunities for leveraging SharePoint to improve business processes and productivity. Evaluate emerging SharePoint technologies and trends to recommend innovative solutions. Work with Security to implement solutions and controls to protect, manage and store data to meet Alights records management requirements. Establish governance policies and best practices for SharePoint usage and administration. Operational Responsibilities: Lead and manage the SharePoint team, providing guidance, mentorship, and performance evaluations. Oversee the design, development, and deployment of SharePoint solutions, ensuring they meet business requirements. Monitor and maintain the health and performance of the SharePoint environment, including troubleshooting and resolving issues. Coordinate with other IT teams to ensure seamless integration of SharePoint with other enterprise systems. Manage SharePoint security, permissions, and compliance with organizational policies. Conduct regular audits and assessments to ensure the integrity and security of SharePoint data. Provide training and support to end-users to maximize the utilization of SharePoint features. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 9- 10 yrs+ years of experience Proven experience in managing SharePoint environments and teams. Strong understanding of SharePoint architecture, administration, and development. Excellent leadership, communication, and interpersonal skills. Ability to make strategic decisions and manage complex projects. Knowledge of IT governance, security, and compliance standards. Preferred Skills: Experience with SharePoint Online and Office 365. Familiarity with PowerShell scripting and automation. Project management certification (e.g., PMP) is a plus. Pls apply at below mentioned link https://careers.alight.com/us/en/job/ALIGUSR32343EXTERNALENUS/Enterprise-SharePoint-Team-Manager Benefits We offer programs and plans for a healthy mind, body, wallet and life because its important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Posted 2 months ago
7.0 - 12.0 years
15 - 18 Lacs
Mumbai
Hybrid
Provide remote support for end-user desktop, servers& networks Helpdesk support for MS Office 365, Azure& security applications Troubleshoot IT issues &assist senior engineers projects &deployments Manage client networks, backups, firewalls& security Required Candidate profile Monitor client networks & managed services Manage software updates, patches & reports Flexible to work in various schedules, including weekends Plan &document system deployments & projects
Posted 2 months ago
5.0 - 10.0 years
2 - 3 Lacs
Mumbai, Navi Mumbai
Work from Office
Experience requirements :Minimum 5 years of experience in client servicing/operations/marketing/strategy/consulting Qualifications :- Bachelor's degree required; Master's degree preferred - Ability to work in an entrepreneurial environment - Study abroad and/or international living experience preferred - Good working knowledge of Microsoft Office, specifically Excel and database literacy - Independent workerproactive and responsible, with the ability to learn rapidly and are comfortable with technology. - Familiarity with platforms like hubspot, dropbox, box, is preferable. Job description :- Reach Education Pvt. Ltd. is an educational services firm based in Mumbai, India. We are a premium education advisory firm by HBS (MBA'2010) and CMU (Tepper'2003) alum Vibha Kagzi and focus on the higher education space in India. - ReachIvy (www.reachivy.com) is focused on counseling students targeting top-tier schools internationally. The job requires- Monitor leads on a daily basis. Update and maintain large database, develop and manage tactics to converting enquiries & leads. - Manage student work flow meticulously. - Coordinate between internal team members, freelancers and students to ensure seamless work flow. - Understand the education sector thoroughly and answer incoming enquires. - Answer student/parent queries on procedure process and work flow. - Research and maintain information on college applications such as s, Requirements and Changes in process. - Develop and maintain relationship with schools and colleges. - Invite and receive college admissions officers and faculty. - Arrange for and manage events and information sessions. - Attend education fairs in Mumbai and other cities. - Follow up with clients over email and phone. As a full time member of the organisation, you enjoy the following perks :- You will be interacting with very high quality individuals in the education space - Our events take place in the best venues of the country - You have access to personal networks of our team members i.e. Harvard Business School, Carnegie Mellon, Columbia Univeristy - faculty and alumni - As an early member of the team, you shape the foundation and vision of the company - You can attend events organized by Harvard Club, Asia Society, FICCI and others since the Founder is a member at these organizations - We do not just exist in the virtual space, we change lives! Compensation :Will be determined on a case by case basis depending on the individuals skill set and experience. Potential for revenue share. Can also be converted to a field study for course credit. We are very flexible!
Posted 2 months ago
6.0 - 8.0 years
13 - 17 Lacs
Bengaluru
Hybrid
We are seeking a highly skilled with 6+ years of experience managing Microsoft 365 environments including both Exchange On-Prem, Online, Microsoft Teams, SharePoint. Some of the things you will be doing: Manage Exchange Environments: Administer and maintain Microsoft Exchange on-premises, Exchange Online and Hybrid environments. Ensure high availability, security, and disaster recovery capabilities. Migration Projects: Work together with team for tenant-to-tenant migrations, including planning, execution, and post-migration support. Develop and execute migration plans, ensuring minimal disruption to users. Assess existing Exchange environments and recommend performance enhancements. User and Policy Management: Manage user accounts, mailboxes, and distribution groups. Implement and manage role assignment policies and security protocols. Troubleshooting and Support: Provide advanced troubleshooting support for complex Exchange-related issues. Collaborate with IT support teams to resolve user issues promptly. Documentation and Reporting: Develop comprehensive documentation, including architecture diagrams, migration plans, and operational procedures. Generate reports on system performance, usage, and compliance. Experience with hybrid Exchange environments, Azure Entra ID, and Entra ID Connect. What technical skills, experience, and qualifications do you need? Strong analytical and problem-solving skills. Email Security Gateway (Proofpoint preferred) Excellent communication and documentation skills and in-depth knowledge of Exchange architecture, Active Directory integration, and security protocols. 6+ yrs of experience BE graduate or any relevant degree in IT, Computer Science, or related fields. Knowledge and experience of Power platforms OnPrem to Exchange Online Migration, Tenant to Tenant Migrations Skill set required: Exchange OnPrem and Online Microsoft Teams, OneDrive Microsoft Graph, PowerShell Scripting
Posted 2 months ago
2 - 6 years
2 - 7 Lacs
Lucknow
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Domain Trainee – Broker Technical Support Team In this role, you will be responsible for Provide expert advice on commercial insurance products, risk management strategies, and regulatory requirements. Your expertise will be required to ensure that team members receive the best possible advice and solutions tailored to their specific needs. You will be required to interact and work with the client partners for all process/business knowledge related documents are updated periodically and team is made aware of the same in a timely manner. Should be open to work in any shift as per the business requirement Responsibilities • Manage and resolve basic inquiries associated with all aspects of Client Services and service delivery (e.g. output delivery, basic broking inquiries, etc.). • Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information. • Conduct training sessions for employees to enhance their understanding of commercial insurance principles and practices. • Act as a liaison between clients and team members to ensure smooth communication related to updates, and inquiry responses received from client SMEs. • Maintain accurate records of client interactions and knowledge material • Conduct monthly knowledge assessment tests and TNI (training need identification) • Ensure all controls are followed, existing exceptions are reviewed, and duplicate policies are reported before processing any transaction. • Ability to handle varied volumes of workloads and to reach targets and deadlines on a timely basis. • Lead by example by demonstrating and sharing knowledge with all lines of business the importance of best practices and acting as the subject matter expert to all operational and procedural activities for the Broking operations team Qualifications we seek in you! Minimum qualifications • Graduate in any stream • Relevant and meaningful years of experience of working in US P&C insurance lifecycle – pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. • Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. • Proficient in English language- both written (Email writing) and verbal • A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification and Experience • An Insurance Certification would be an edge • Awareness about Property & Casualty insurance regulation and anomalies will be preferred • Relevant years of insurance experience and domain knowledge, especially P&C insurance • Candidate having Broker (US P&C insurance) experience would be an asset • Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) • A strong attention to detail; analytical skills and the ability to multi-task are important • Should be a team player with previous work experience in an office environment required • Client focused with proven relationship building skills • Ability to work collaboratively as a key member of a team and independently with minimum supervision • Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 2 months ago
4 - 7 years
10 - 12 Lacs
Hyderabad
Work from Office
Job description 1 Must have Office 365 Knowledge 2 Must have knowledge of Office 365 Administration 3 HandsOn expertise with Microsoft Teams and Skype for Business 4 Troubleshooting experience with Teams Sign in issues Calling issues and licensing issues 5 Must have knowledge about Active Directory 6 Must have knowledge about Skype for Business Hybrid 7 Basic knowledge about SharePoint Online Skype for Business and Teams will be of added advantage 8 Basic knowledge about Skype for Business Server 2013 and 2016 9 Knowledge about Server Roles 10 Basic knowledge about Azure and Multi Factor Authentication 11 Must have Good Verbal and written communications skills 12 Must have very strong troubleshooting Problem solving skills
Posted 2 months ago
6 - 10 years
5 - 15 Lacs
Bengaluru
Work from Office
Description: Product Owner Microsoft 365 Communication Lead the strategic roadmap for Microsoft 365 communication solutions, including Microsoft Teams, SharePoint, Exchange Online, Viva Engage, and other integrated tools. • Expertly gather requirements, design solutions, implement changes, and foster continuous improvement in our communication strategies. • Collaborate closely with cross-functional teams to identify and implement best practices for communication, ensuring a seamless user experience. • Understand and manage third-party communication services that extend beyond the M365 ecosystem, including SMTP and various third-party chat services. • Own the service design and integration of communication tools, ensuring alignment with user needs and organizational goals. • Maintain data governance, security, and compliance standards within all communication platforms. • Drive initiatives that promote user engagement and satisfaction, leveraging modern communication channels. • Know-How in conference systems with Microsoft Teams Room-Systems to ensure smooth video conferencing and collaboration experience. • Provide detailed reports and insights on communication strategies to management, showcasing value addition and user satisfaction metrics. Qualifications: A university degree in computer science, information technology, or a related field. • Minimum of 5+ years of hands-on experience with Microsoft 365 tools, including a deep understanding of Teams, Exchange Online, and Viva Engage. • Proven experience managing third-party communication solutions and integrations. • Strong analytical and problem-solving skills, with the ability to navigate complex communication environments. • A user-centric mindset, focusing on service quality and employee experience. • Excellent collaboration skills and ability to work in a dynamic, cross-functional team environment. • Effective communication skills, with fluency in English; additional languages are a plus. Role & responsibilities Interested Candidates please share your CV to sukanya.dp@acesoftlabs.com
Posted 2 months ago
5 - 10 years
8 - 12 Lacs
Hyderabad
Work from Office
Role Description The Precision Medicine Scrum Master acts as a servant leader and coach , fostering a culture of continuous improvement and innovation within a portfolio of Amgen Precision Medicine technology teams , while also playing Scrum Master for one or more agile teams . The role enables the team to stay focused and productive by minimizing disruptions, facilitating Agile ceremonies, and guiding the team in effectively applying Lean and Agile practices . This role brings critical experience and knowledge to coach team members on proper and complete issue creation, user story and acceptance criteria development, problem solving and troubleshooting, escalating blockers, exe c uting successful handoffs, and how to properly plan and track work efforts in Jira . They actively remove roadblocks to progress and create an environment conducive to individual accountability and high team performance. In collaboration with the Product Owner, the Delivery Manager / Scrum Master tracks and analyzes team metrics to ensure alignment with the team’s strategic roadmap (s) and delivery goals. Additionally, they support Agile governance, foster effective communication, and contribute to the ongoing SAFe transformation efforts at Amgen. Roles & Responsibilities Bring experience, expertise , and creativity to the creation of standards for use of Jira, handoffs, and roles and responsibilities across the Agile Team. Facilitate team events such as Daily Stand-ups, Iteration Planning, reviews, and retrospectives Proactively monitor samples of work Act as a servant leader and coach for and within Product and Platform teams Foster an environment where the team can stay focused Educate the team about Lean and Agile practices like Scrum Proactively listen for challenges, gaps, and blockers, and guide the team to actions to remove roadblocks and impediments Support the Product Owner in managing the backlog and guiding the team Strengthen communication and relationships with other teams, especially those on the Agile Release Train (ART) Track team metrics and find ways to improve team performance Continuously learn and improve as a Scrum Master to better support the team's success, including participation in Amgen Communities of Practice Basic Qualifications and Experience Master’s degree with 4 - 6 years of experience in Computer Science, IT or related field OR Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field Functional Skills: Must-Have Skills 5+ years’ Delivery Manager or Project Management experience 2+ years’ experience working in a highly agile ( SAFe , Scrum, Kanban) environment Experience with ITIL and Service Management Experience operating within a validated systems environment (FDA, European Agency for the Evaluation of Medicinal Products, Ministry of Health, etc.) Experience working cross-functionally and building collaborative working relationships; interfacing effectively with stakeholders, operations and management to resolve issues Ability to organize and schedule tasks, develop realistic action plans incorporating time constraints and task priorities Previous experience working in a highly collaborative and culturally diverse environment Excellent Microsoft Teams, Excel, Word, and PowerPoint skills Jira experience SAFe training experience Good-to-Have Skills: Workshop facilitation experience? Slido or other survey building experience? Professional Certification s SAFe for Teams (Mandatory) SAFe 6 Scrum Master ( Mandatory ) Certified SAFe 6 Agilist (preferred) Certified SAFe 6 Practitioner - (preferred) Certified SAFe 6 Release Train Engineer (preferred) ITIL 4 Foundations (preferred) Soft Skills: E xcellent people and project management skills Ability to work collaboratively with cross-functional teams Ability to manage multiple priorities successfully Team oriented with a focus on achieving team goals
Posted 2 months ago
3 - 6 years
5 - 8 Lacs
Hyderabad
Work from Office
PRODUCT QUALITY SPECIALIST What you will do Let’s do this. Let’s change the world. In this vital role you will provide technical expertise and product leadership to the Product Quality (PQ) organization. As a product support staff in Quality, the Product Quality Specialist has responsibility for working with Product Quality Leaders (PQL), International Distribution Quality, Quality Control, Regulatory, Process Development, Quality Assurance and other groups on projects including support of product specifications, in-process controls, periodic and annual product review, and complaint resolutions. Amgen offers the opportunity to be at the interface between research, global development and manufacturing to ensure that our molecules become medicines. Many of the technologies we’re employing are not only new to Amgen but are new to the industry as a whole. Help us to pave new roads for helping patients. This role will support one or more late-stage and/or commercial biologics or synthetics products. The individual will provide project support to the relevant Product Quality Team (PQT) to implement and manage strategy for Quality to meet the Product Quality goals. The individual will be directly responsible for Product Quality related tasks including authoring and review of GMP and regulatory documents, execution of transactions in relevant GMP systems (document management system, complaint resolution system, data systems), and product data management, including stability, comparability assessments, periodic and annual product reviews (APR). In addition, the candidate will be expected to play a role in supporting Product Quality initiatives intended to ensure the overall product health. Support PQ work for late-stage and/or commercial biologic or synthetic programs, including actions required for the PQT, APR, specifications, comparability, stability programs, and PQ owned regulatory filing sections and responses to questions (RTQ) Support science and risk-based evaluation of complex process and product quality data such as in-process, release and stability data, complaints, method performance etc. What we expect of you Basic Qualifications and Experience: Doctorate degree in chemistry, biochemistry, biology, or a related pharmaceutical sciences field & 2 years of Quality, Operations, Scientific, or Manufacturing experience, or Master’s degree in chemistry, biochemistry, biology, or a related pharmaceutical sciences field & 6 years of Quality, Operations, Scientific, or Manufacturing experience, or Bachelor’s degree in chemistry, biochemistry, biology, or a related pharmaceutical sciences field & 8 years of Quality, Operations, Scientific, or Manufacturing experience or Preferred Qualifications: Must-Have Skills: Demonstrate proficiency in oral and written communication of complex information to Product Quality team members and peers Demonstrate proficiency in knowledge of cGMP and international regulatory expectations Strong scientific data management and organization skills with attention to detail Ability to deliver high quality results and adhere to project timelines using computer-based GMP Quality systems Ability to build and maintain multi-functional relationships and strong partnerships through written and verbal communication skills Good-to-Have Skills: Experience working virtually on a multi-functional team in a matrix environment across multiple time zones Expertise in computer applications such as Veeva, Spotfire, SHINY Expertise in MS Office (Word, Excel, PowerPoint, MS Teams) Soft Skills: Analytical and problem-solving skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully, react quickly to address urgent requests and meet challenging timelines Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 2 months ago
5 - 10 years
10 - 14 Lacs
Noida
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Power Apps Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the application development process and ensure successful project delivery. -Understanding and experience on Power Apps Canvas App, Model Driven Apps and Power Automate-Experience with PowerApps Portals is desirable but not essential.-Experience across the Microsoft portfolio especially Azure Portal, AAD, M365, MS Teams is desirable but not essential-Understanding of Dataverse, how to design, develop and secure it-Experience with PCF controls desired but not essential-Experience with Plugin desired but not essential-Comfortable being client facing-Understanding of SDLC methodologies (Agile, SCRUM).-Understanding of PowerPlatform DevOps capabilities and limitations (AzureDevOps/GitHub/Pipelines) and good Solution Management & version control.-PowerApps,-Canvas App-Model Driven Apps-Power automatePower Apps Canvas Apps / Power Automate-Experience building rich applications using Canvas Apps and Power Automate-Ideally with experience in working in multiple environments-Experience with PCF is desirable (custom components for Canvas Apps)-Experience with Custom Connectors desired but not essentialPower Apps Developer-Dataverse how to secure it, etc e.g. access, roles, etc-Power Automate-Model-Driven-Tables, Virtual Tables, etc-Power Pages desired but not essential-Experience in working with multiple PowerApps environments desired-Experience with Custom Connectors desired but not essentialThe candidate(s) will be part of a team of developers working across multiple projects in IT PD, delivering work to ESB standards and transitioning to IT SD teams.Skillsets and team size will be refined when sizing of work for IT PD is complete. Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Power Apps This position is based at our Noida office A 15 years full-time education is required Qualification 15 years full time education
Posted 2 months ago
4 - 7 years
4 - 6 Lacs
Pune
Work from Office
Role & responsibilities: Flexibility to work in US shift is essential. Efficiently triage, log, and prioritize support tickets in accordance with established procedures. Ensure all tickets are resolved in a timely manner, adhering to service level agreements (SLAs). Communicate effectively with users to provide updates and solutions to their issues Provide expert technical assistance to employees on a diverse range of software, hardware, and networking issues. Troubleshoot and resolve problems with user devices, including desktops, laptops, printers, and other peripherals. Deliver high-quality support via various channels such as phone, email, and chat. Manage and administer Microsoft 365 applications and services, including Exchange Online, OneDrive for Business, Microsoft Teams, and other collaboration tools. Support users with issues related to Microsoft 365 services, including account management, access permissions, and feature functionality. Monitor and maintain the health of Microsoft 365 services to ensure optimal performance. Provide support for common software applications used within the company, such as Outlook, Microsoft Teams, and Zoom. Assist with software installation, configuration, and troubleshooting to ensure smooth operation and integration with other systems. Set up, configure, and maintain user workstations, laptops, printers, and other network connected devices. Diagnose and resolve issues with printers, copiers, scanners, and other office equipment. Ensure that all hardware and peripherals are functioning correctly and are up to date with the latest software and drivers. Perform routine software updates and installations to maintain system performance and security. Perform regular virus, spyware, and adware scans to ensure the security and integrity of company systems and data. Implement and monitor security measures to protect against potential threats and vulnerabilities. Utilize diagnostic techniques and remote tools to troubleshoot and resolve issues for users who are working off-site or in remote locations. Provide clear instructions and guidance to users during remote troubleshooting sessions. Preferred candidate profile: Bachelors degree in information technology, Computer Science, or Related Field. 5-7 years’ experience as Help Desk/Call Center/IT Technician. Proven experience in an IT support role, with a strong understanding of software, hardware, and networking concepts. Proficiency in managing and supporting Microsoft 365 applications and services. Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Experience with remote troubleshooting tools and techniques. Knowledge of virus, spyware, and adware protection and removal processes. Ability to work independently and manage multiple priorities effectively
Posted 2 months ago
5 - 8 years
5 - 9 Lacs
Navi Mumbai
Work from Office
Skill required: Banking Services - Retail Banking Card Operations Designation: Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Primary Responsibilities: Deliver & support the change communication & approach across the Enabled Enterprise ecosystem of recruiting technologies. Manage and support the planning, development and implementation of strategic communication programs with a focus on the bigger picture. Develop and deliver innovative and creative communications campaigns for change management (Process & Systems Changes) in a business environment. Ensure alignment with Training, Change Network, and Product Leads on communication strategy and content. Manage the production of PowerPoint presentations, communications calendar, intranet/SharePoint design and postings, interactive videos and knowledge base updates. Align and work closely with business functions and leadership team and help craft effective messaging around change management and best practices. Provide support for various organization wide communications initiatives as required; liaise with all internal departments. Should have a creative eye and a keen interest in design, visualization, creation of attractive newsletters. Design and develop communication collateral including presentations, talking points, emails & knowledge base materials to achieve specific objectives. Implement feedback mechanisms and track metrics to measure communications goals and tools. Training content creation like Job Aids, FAQ, Nuggets which would enable communication.Learning & Development Delivery Team, Accenture Operations HR Leadership. Enabled Enterprise Programme Management HR & Operations Technology Product Leads, Market and MU Recruiting Leadership Market and MU Change Leads Global Recruiting CoE Qualifications 5+ years of experience in an internal communications role for a large / mid-size business or organization, is most sought after. Preferred Qualification: MA English Hon, master's in journalism, Psychology, Mass Media, MBA etc. Expertise in English writing and customizing content for a variety of different audiences is required. Strong storyboarding and narrative skills Passion for Technology and Business understanding: Writing skills: You need excellent writing, editing and proofreading skills as well as the ability to source stories from employees. Speaking skills: You also need strong speaking sk What are we looking for? Ability to perform under pressure Results orientation Ability to work well in a team Written and verbal communication Corporate planning & strategic planning Speaking skills: You also need strong speaking skills as you will be moderating events including townhalls and dialogues. Interpersonal skills: You need good interpersonal and relationship-building skills to work with varied teams internally. Stakeholder Management: You need to possess the confidence to deal with and manage senior executives and explain communication processes / strategies to them. Creative skills: You need the creative ability to devise out-of-the-box communication strategies. Experience of working with communication and collaboration platforms such as MS TEAMS, Outlook, PowerPoint, Yammer, WordPress, etc Experience and understanding of Workday Recruiting & other recruiting tools. (Good to have Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 months ago
10 - 15 years
12 - 17 Lacs
Hyderabad
Work from Office
. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. To learn more, please visit www.riministreet.com, and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn. We are actively seeking a Sr. Transition Specialist This role is based in India, Hyderabad. Rimini Street Inc, HQ : Las Vegas, NV, USA a disruptor in third party ERP support services, established undisputed leadership and as a natural progression, entered India with Rimini Labs India kick starting operations in Hyderabad , in 2013 with Global Client Onboarding Services, IT shared services and Global Service Development. In no time, Rimini Labs India started Bengaluru operations going up the value chain with more complex product development (Oracle, SAP, Peoplesoft, JDE etc.) & advanced services (Managed services, Professional services, Security Managed Services etc). Rimini Labs India gained valuable share in bringing the reputation to Rimini Street Inc of being a global provider of unified support and managed service solutions for enterprise software. Today, Rimini Labs India is a family of about 800+ full time talented individuals, thanks to the remarkable talent that has supported the expansion. . Position Summary Reporting to the Director of New Client Surge / Transition, the Sr. Transition Specialist will mobilize application maintenance services for new clients. Promote the organizations culture and manage the new clients transition services as part of application management services take over and comply with company policies and transition process. A qualified candidate will have recent experience in managing the transitions for ERP application maintenance and support services for global clients. In addition, this person will assist with improvements to current transition processes and services, recommend new processes, procedures, and provide analytical support and guidance to other teams as needed. Working with numerous remote team members spread across multiple time zones is required in this role. Essential Duties & Responsibilities Develop the AMS transition plan and manage the transition to complete successfully within schedule and budget. Conduct Knowledge Transfer (KT) Kick-off and facilitate Knowledge transfer sessions and recordings. Facilitate and track Knowledge Recipient (KR) , onsite/nearshore travel Track the KT progress for various areas/phases like access to applications, application learning, application documentation availability, Job shadow, Reverse shadow, Service management process and Service readiness, KR assessment score Generate detailed KT status report for each of the areas/phases including risks and issues and the support required from executives Facilitate KT assessment for KR s for each of the phases like application learning, Job shadow and reverse shadow and ensure scoring is provided by the SME Facilitate action plan for low assessment score and drive discussions with client and mutually agree on the action plan to close the knowledge gaps of the KR Track deviations/risks and recommended actions and closure of open items. Ensure client agreed mitigation plan in place for addressing the risks Assess the Risk/Impact to service delivery based on KR assessment score, application documentation availability, KR access to application, ticket backlog, inflight projects and enhancements Develop safety net plan 30/60/90 day plan) for poor KT coverage areas, ticket backlog, inflight projects, enhancements, risks and open actions. Participate in Service readiness and KT Sign-off meeting Additional Duties & Responsibilities Demonstrate high levels of energy in your leadership. Advocate for the team and uphold our culture of accountability through effective communication. Strive for excellence and maintain high-quality standards in all work performed. Foster trusted advisor relationships with business partners by demonstrating credibility, reliability, empathy, and a focus on their needs. Perform additional job-related duties and responsibilities as assigned. Qualifications / Skills / Experience Education Bachelor or master s degree in Computer Science or related field, or equivalent work experience Locations India, Hyderabad Experience 10+ years of experience in managing the transitions for ERP application maintenance and support as well as custom applications for global clients Exceptional communication and interpersonal skills Analytical mindset with ability to assess complex situations and provide practical solutions Consulting experience is a plus Skills Understanding of Application management services for ERP s like SAP, EBS, JDEdwards, Siebel etc Project planning, tracking and status reporting Ability to be persuasive and influence customer relationships in a positive direction Skills in MS Office Suite (Word, Visio, Excel, Power Point, MS Teams, etc.) Ability to multitask, managing competing priorities and administrative tasks. Why Rimini Street Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: Company We dream big and innovate boldly. Colleagues We work with extraordinary people who create a culture of mutual respect and collaboration. Clients We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we ve made positive impacts in six continents for over 425 charities. Accelerating Company Growth Nasdaq-listed under ticker symbol RMNI since October 2017 Over 5,800 signed contracts to date, including Fortune 500 and Global 100 companies Over 2,000 team members in 23 countries
Posted 2 months ago
10 - 20 years
35 - 40 Lacs
Navi Mumbai
Work from Office
Job Title: M365 Trainer and IT Manager (Dual Role) Location: Lower Parel, Mumbai Employment Type: Full-time Position Overview: We are seeking a dynamic and versatile professional to take on a dual role as an M365 Trainer and IT Manager. This unique position combines leadership of the IT infrastructure and support function with expert-level training and adoption of Microsoft 365 (M365) tools across the organization. The ideal candidate is a proactive IT leader with strong technical knowledge of M365 ecosystems, excellent communication skills, and a passion for driving digital transformation through user enablement and IT excellence. Key Responsibilities: M365 Trainer Responsibilities (Approx. 80%): Develop and deliver engaging training sessions (virtual and in-person) for staff on Microsoft 365 applications including Teams, SharePoint, OneDrive, Outlook, Power Platform, and others. Create training materials such as user guides, quick reference cards, video tutorials, and FAQs tailored to various user levels. Drive M365 adoption by promoting best practices, productivity tips, and new feature rollouts. Assess and measure training effectiveness through surveys, feedback, and follow-up sessions. Stay updated with Microsoft 365 product updates and adjust training content accordingly. Act as a champion for digital workplace technologies and support users in maximizing M365 capabilities. IT Manager Responsibilities (Approx. 20%): Lead and manage the organization's IT operations including hardware, software, network, and security. Oversee IT support services ensuring timely resolution of technical issues across the organization. Administer and optimize M365 environment, Azure Active Directory, and related cloud services. Develop IT policies and best practices, including security protocols, disaster recovery plans, and data protection measures. Manage vendor relationships and evaluate contracts for IT services and products. Plan and execute IT projects including system upgrades, migrations, and digital transformation initiatives. Monitor and report on IT performance metrics and compliance requirements. Lead and mentor IT support staff (if applicable). Qualifications: Bachelors degree in Information Technology, Computer Science, or a related field. Certifications (such as MCT, MCSA, Microsoft 365 Certified: Modern Desktop Administrator Associate) preferred. 5+ years of IT management experience, with at least 2 years focused on M365 environments. Strong expertise in Microsoft 365 suite (Teams, SharePoint, OneDrive, Exchange Online, Power Automate, Power BI, etc.). Proven experience in designing and delivering technical training programs for diverse audiences. Excellent project management, organizational, and leadership skills. Strong problem-solving abilities and a proactive approach to IT service management. Excellent interpersonal and communication skills. Preferred Skills: Experience with Azure, Intune, Endpoint Manager, and security frameworks. Knowledge of ITIL practices and frameworks. Experience in change management or organizational digital transformation initiatives. Ability to simplify complex technical information for non-technical users. What We Offer: Competitive salary and benefits package. Opportunity to shape the digital landscape of a growing organization. A dynamic and collaborative working environment. ,
Posted 2 months ago
1 - 6 years
4 - 6 Lacs
Hyderabad
Work from Office
Required Exp - 1-5 Years in Service Desk (International BPO) Skills: Windows OS, MS Office, O365, SD, AD, Azure, ITIL Loc: Hyderabad CTC: 4-6 LPA + Variables Any Grad | US Shifts | Immediate Joiners HR Mayur - 7357769199
Posted 2 months ago
1 - 2 years
1 - 3 Lacs
Pune
Work from Office
Mandatory Skills vc routing switching Role & responsibilities Position Summary The Video Conferencing Specialist is responsible for managing and supporting the organizations video conferencing infrastructure, ensuring reliable and high-quality communication across various platforms. This role involves troubleshooting, maintaining, and upgrading video conferencing systems, assisting end users, and providing technical support for virtual meetings and collaborations. Key Responsibilities- Video Conferencing Setup and Support Install, configure, and maintain video conferencing hardware and software Microsoft Teams, Cisco WebEx, Polycom . Ensure optimal video and audio quality for virtual meetings, including room setups, testing, and troubleshooting. Provide on site and remote support for all video conferencing equipment and software. End User Support Assist users in scheduling, joining, and troubleshooting video conferences. Train staff on best practices for using video conferencing tools. Offer troubleshooting support during video calls, meetings, and events. System Maintenance and Upgrades Perform regular maintenance and updates on video conferencing equipment and software to ensure they are up-to-date and functioning properly. Work with vendors to troubleshoot and resolve issues related to hardware and software. Troubleshooting and Problem Resolution Resolve video conferencing issues related to connectivity, compatibility, and performance. Identify and escalate complex issues to relevant IT or AV teams when necessary. Collaboration & Communication Collaborate with IT and AV teams to ensure seamless integration of video conferencing with other enterprise systems. Ensure that video conferencing tools are integrated into the organization s broader communication and collaboration strategy. Documentation & Reporting Maintain records of video conferencing equipment, software licenses, and usage logs. Generate reports on video conferencing system performance and user feedback for continuous improvement. Required Qualifications Education Bachelor s degree in information technology, Computer Science, or a related field or equivalent work experience Experience 1to2 years of experience in supporting and managing video conferencing systems and platforms. Strong technical troubleshooting skills in video conferencing software and hardware. Technical Skills Experience with popular video conferencing platforms such as , Microsoft Teams, Cisco WebEx, and Skype for Business. Knowledge of AV hardware, including cameras, microphones, and display equipment. Familiarity with network protocols and configurations related to video conferencing e.g., SIP, H.323. Basic knowledge of IT systems, networking, and infrastructure. Excellent troubleshooting skills and the ability to resolve issues quickly and effectively. Strong interpersonal communication skills and ability to work with both technical and non-technical users. IP Switching and routing skills Should be CCNA certified or equivalent . Preferred candidate profile Notice period 30 days /Immediate joiner
Posted 2 months ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
31458 Jobs | Dublin
Wipro
16542 Jobs | Bengaluru
EY
10788 Jobs | London
Accenture in India
10711 Jobs | Dublin 2
Amazon
8660 Jobs | Seattle,WA
Uplers
8559 Jobs | Ahmedabad
IBM
7988 Jobs | Armonk
Oracle
7535 Jobs | Redwood City
Muthoot FinCorp (MFL)
6170 Jobs | New Delhi
Capgemini
6091 Jobs | Paris,France