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3.0 - 8.0 years
5 - 12 Lacs
mumbai
Hybrid
Job Title: L2 O365 Support Engineer Location: Mumbai, Maharashtra (Andheri East) Job Type: Full-Time Department: IT / Microsoft 365 Support Reports To: IT Support Manager / O365 Team Lead Job Summary: We are seeking a proactive and technically skilled L2 O365 Support Engineer to provide intermediate-level support and administration of core Microsoft Office 365 applications. This role involves triaging escalated service desk tickets, collaborating with L3 engineers, and ensuring seamless end-user productivity across email, collaboration, storage, and communication platforms. Key Responsibilities: Troubleshoot and resolve issues related to Exchange Online , including mailbox access problems, email delivery failures, and transport rule configurations. Support OneDrive for Business : resolve sync issues, manage access permissions, perform data recovery, and configure sharing settings. Manage SharePoint Online site access, permissions, library errors, and integration with Microsoft Teams . Provide assistance with Microsoft Teams : troubleshoot meeting scheduling, chat synchronization, call quality, and app integrations. Collaborate with L1 support teams to escalate unresolved incidents and ensure timely resolution of service tickets. Assist with O365 license provisioning , group assignments, and mailbox migrations. Maintain and update documentation such as troubleshooting guides, user FAQs, and platform update notes. Perform periodic health checks across O365 services and generate detailed usage and performance reports. Ensure compliance with IT security policies during user provisioning and collaboration setup. Participate in knowledge-sharing sessions and assist in training junior support staff. Required Skills & Qualifications: Hands-on experience with Microsoft 365 Admin Center and Exchange Admin Console . Proficiency in supporting and configuring core Office 365 services in hybrid and cloud environments. Strong troubleshooting skills, with the ability to interpret logs and error messages to identify root causes. Familiarity with PowerShell scripting for O365 administration and reporting is a plus. Excellent communication skills and a customer-focused approach. Ability to prioritize and manage multiple tasks effectively under pressure. Preferred Qualifications: Experience working in enterprise IT environments supporting O365 services. Knowledge of IT security standards and compliance requirements related to Microsoft 365. Certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft 365 Certified: Messaging Administrator Associate . Why Join ITC Infotech? Work with a leading IT services company known for innovation and technology excellence. Opportunity to grow your skills in Microsoft cloud technologies and enterprise collaboration tools. Collaborative and supportive work environment at our Mumbai Andheri East office. Competitive salary and benefits package.
Posted 3 weeks ago
2.0 - 7.0 years
10 - 14 Lacs
noida
Work from Office
Role & responsibilities Administer and manage Office 365 services, including: Exchange Online (mailboxes, policies, mail flow rules) SharePoint Online and OneDrive (permissions, site collections, libraries) Microsoft Teams and its integration with other M365 services Security & Compliance Center (DLP, retention, eDiscovery, auditing) Azure AD or entra ID and hybrid identity (AD Connect) Manage licenses, user provisioning, and group policies using Microsoft 365 Admin Center and PowerShell. Implement and manage MFA, conditional access, and security policies. Create, configure, and manage Teams, channels, policies, and templates. Monitor Teams usage, analytics, and adoption. Troubleshoot Teams-related issues (messaging, meetings). Knowledge of PowerShell. Certifications for MS office365 and teams administrator preferable
Posted 3 weeks ago
8.0 - 13.0 years
5 - 9 Lacs
pune
Work from Office
Key/Major Activities Experience and knowledge of M365-AD, Exchange Online, MS Teams, SharePoint, OneDrive Administration, MFA, SSO, Mobile Device Management, Deployment, and Distribution, SMTP Relay, ADFS Should have a good experience in troubleshooting issues of M365-AD, Exchange Online, MS Teams, SharePoint, OneDrive, MFA, SSO and MDM Issues, SMTP Relay, ADFS, DNS, DHCP, AD Connect Sync, Scripting (PowerShell) Escalate and co-ordinate with Vendors for issue resolution Communicate with Customers IT and Security Groups Co-ordinate with FW, NW teams to ensure Supported systems are maintained Working Knowledge of various MDM & Patch Management Tools Troubleshooting and support, SCCM, Desktop Images, Trend Micro, DLP, Windows Defender, BitLocker Encryption, Virtual Images Maintaining Patch version update report from MS Portal and ensuring all the End Points & Servers are at minimum n-1 version Remote Support and assisting users via calls and MS teams Install, Configure, Test, Manage and Maintain M365 Application software, and System management tools Intune Windows packages creation, testing & deployments Liaise with vendors and other IT personal/Customer for problem resolution L2 Desktop Support and Remote Support for end-users. Knowledge of handling Helpdesk Ticketing Systems. Maintaining IT documentations, Audit Queries, Hardening VAPT Fix, Security & Compliance End User SLA Management Technical Skill M365 Cloud Administration Advanced knowledge of M365-AD, MFA, SSO and Microsoft Systems Center Configuration Manager (SCCM), ADFS, SMTP Relay, Radius Server (NPS), Certificate Authority (CA), AD Connect Sync, Conditional Access Detailed understanding of Android/iOS creation & deployment of mobile apps, should know Microsoft Intune on Azure - focuses on mobile device management MDM, MAM, App Protection Experience in End Point engineering and support activities Advanced knowledge of patch management methodologies Should have a good experience in troubleshooting issues of Patch Management & MDM Familiarity with certificate application to end user devices Provide Level 3 support for complex issues related to Microsoft 365 services Advanced Troubleshooting and Support Identity and Access Management Should have a good experience in Hybrid Environment Management Automation and Scripting Monitoring and Reporting Migration and Deployment Collaboration with Stakeholders Behavioural Skills Excellent communication skill, Clear English speaking and writing ability Project management skill Excellent co-ordination and Inter-personal effectiveness Have systematic approach towards work areas Should be able to cope up excellently under stressful circumstances
Posted 3 weeks ago
4.0 - 6.0 years
3 - 7 Lacs
pune
Work from Office
Life on the team Its an exciting opportunity for Technical Analyst role in Computacenters dynamic and rapidly expanding our Team. You will bring your knowledge and deliver the quality of services to our customers across the globe and will help us to shape the team. You’ll get to work with some of the most talented and passionate people in the business and get exposure to leading edge technologies which will enable you to advance your skills. What you’ll do Reliable operation of Ticket-, Ordering- and planning-Tools (SNOW, BMC Remedy, SAP-ERP, Blue Martini), based on training provided Quality check and processing of incoming requests and incidents/SWAP (e-mails, phones or any other agreed channel) via ticket tools according to agreed KPIs (SLA/OLA) based on predefined Standard Operating Procedures Ensure to keep the agreed KPIs (SLA/ OLA) Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements including device imaging, IMAC support. Knowledge of standard software: Windows, Office, O365, Google Suite Document and reports on work completed to ensure compliance with Company and Customer Procedures. Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met Maintain and improve customer satisfaction by providing consistent customer experience Monitor all tickets and assist with escalations in line with company processes to ensure customer demands are met Provide active assistance with Knowledge base maintenance and improvement Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organization Manage incidents and request tickets via assigned queue in customer’s ITSM system (BMC Remedy) Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. Maintain asset inventory in the client tool and documentation. What you’ll need Minimum 3+ years of relevant experience is required for Technical Analyst position Fluent in English and in any other relevant support language (if second language is required) Willing to visit various client locations to provide support and travel to other cities if required. Advanced understanding of IT support and IT Service Management Tools and SAP SLA and OLA orientated and can prioritize on urgency and requirements Experience of relevant business systems e.g. SAP, ITSM, SNOW Working knowledge of Windows, Office O365, Google Suite Good interpersonal, literacy and numeracy skills Works under supervision, team player, able to learn new tasks/areas quickly and willing to progress Able to follow instructions and procedures Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Demonstrates customer service abilities with Routine administrative skills Good communication skills Independent, result-oriented and structured work under pressure Analytical skills to analyze data India logistics management experience – experienced with Delivery Challan and eWay bill generation for movement of goods Excellent coordinating skills with vendors
Posted 3 weeks ago
0.0 years
2 - 4 Lacs
in
Remote
About the job: We are hiring disciplined and driven Telecounseling Sales Associates who are passionate about education and capable of driving sales through structured calls and guided counseling. You will interact with parents and students to promote and sell our live tuitions, coaching programs, and counseling support services. Key responsibilities: 1. Engage with potential clients through phone calls and online chats to assess their needs and recommend appropriate counseling services. 2. Use your negotiation skills to address client concerns and objections, ultimately securing sales and building strong relationships. 3. Maintain accurate records of client interactions and sales transactions in the company database. 4. Collaborate with the counseling team to coordinate scheduling and ensure seamless service delivery to clients. 5. Actively participate in team meetings and training sessions to enhance your skills and stay up-to-date on counseling techniques and best practices. 6. Provide exceptional customer service by promptly responding to client inquiries and addressing any issues or complaints. 7. Contribute to a positive and supportive team dynamic by fostering open communication and teamwork among colleagues. If you are a motivated and compassionate individual with a passion for mental health advocacy, we invite you to join our team and make a difference in the lives of those seeking support. Apply now to embark on a rewarding career in telecounseling sales at Counseling Shortcuts. Work Schedule: Shift Timing: 9:00 AM to 6:00 PM (Monday to Saturday) Remote Work: Full-time presence during shift hours is mandatory. Training & Certification Path: 1. 3-Day Mandatory Onboarding/Induction Program 2. Training Certification based on performance 3. Qualified candidates will then go through a Mock Certification Round 4. Post-certification, candidates will move to On-the-Job Training (OJT) on the live sales floor Who can apply: Only those candidates can apply who: Salary: ₹ 2,02,500 - 4,40,000 /year Experience: 0 year(s) Deadline: 2025-09-19 23:59:59 Other perks: Health Insurance, Life Insurance Skills required: Negotiation, Teamwork, Interpersonal skills, Effective Communication and Microsoft Teams Other Requirements: OJT Sales Target Requirement: 1. OJT period: 30 days (2 fortnights) 2. Mandatory to achieve 30,000 in sales during OJT 3. If target is not met, a 15-day extension may be given 4. Only those who qualify will move to the Core Sales Team Technical Requirements: 1. To ensure smooth operations during remote work, the following setup is mandatory: 2. A laptop with functional camera and microphone 3. A working Android mobile phone 4. High-speed internet connection (minimum 40 Mbps) - stable and uninterrupted 5. A quiet and professional work environment during shift hours Compensation & Benefits: 1. Fixed monthly salary + Attractive performance-based incentives 2. Structured training and certification 3. Fast-track growth opportunities in India's growing EdTech sector Other requirements 1. Excellent communication skills (Hindi and/or English) 2. Strong self-discipline and time management 3. Prior telesales or EdTech experience is a plus, but not mandatory 4. Freshers with strong work ethic and willingness to learn are encouraged to apply About Company: Counseling Shortcuts is an ed-tech company committed to transforming the way students receive academic and career guidance. We specialize in offering personalized 1:1 tuitions and coaching, subject-specific mentoring, and career-aligned learning paths for school and college students. Our services range from academic tuition (Grades 3-12 and entrance and competitive exam prep) to career counseling, internship training, and skill development programs. At Counseling Shortcuts, we combine the power of expert mentors, structured programs, and data-driven insights to help students excel academically and prepare for future opportunities. Our team includes passionate educators, psychologists, counselors, and digital learning experts dedicated to creating real impact. We believe in high-quality training, professional ethics, and long-term student success. Join us to be part of a mission-driven team creating change in education.
Posted 3 weeks ago
0.0 years
0 Lacs
india
Remote
???? ???????????????????? ???????????? ???????????????? We are looking for a passionate and detail-oriented Junior Performance Marketer to help drive growth and optimize ROI across multiple paid channels, including Google Ads, Apple Search Ads, and Meta Ads. Youll work closely with marketing, design, and product teams to plan, execute, and optimize campaigns that maximize user acquisition, engagement, and conversions. ???? ????????????????????????: ?25,000 INR / month ???? ????????????????????????????????: Remote ???? ????????????????????????????????????????: Minimum 3 months desirable ???? ???????????? ???????????????????????? ???? User First Approach ???? Honest & Constructive Communication ???? Constant Improvement ???? Planning & Long-Term Thinking We value individuals with a growth mindset. Our multicultural and international team brings unique perspectives, experiences, and skills to the table. ???? ???????????? ???????????????????????????????????????????????????????????????? ???? Plan, execute, and optimize campaigns on Google Ads, Apple Search Ads, and Meta Ads ???? Manage budgets, bids, and pacing to achieve target KPIs ???? Conduct keyword and audience research for better targeting ???? Create and test ad copies, creatives, and campaign structures ???? Run A/B tests for ads, placements, and targeting strategies ???? Monitor CAC, ROAS, and funnel performance provide insights ???? Track competitor campaigns and industry trends ???? Prepare performance reports and suggest actionable improvements ???? ???????????????????? ???????????????????????????????????? ???? Strong analytical skills with performance data ???? Clear communication and collaboration skills ???? Creative mindset for engaging ad creatives ???? Ability to manage multiple campaigns simultaneously ???? Proactive in solving marketing challenges and scaling results ???? ???????????????????? / ???????????????????????????????????? ???? Google Ads, Apple Search Ads, Meta Ads Manager ???? Firebase, Google Analytics, Adjust, Appsflyer ???? Monday.com, Confluence, Slack, Microsoft Teams ???? Figma, Canva, Adobe Photoshop ???? ???????????????????????????????????????????????????????? ???? Basic understanding of paid acquisition channels (Google, Apple, Meta) ???? Familiarity with campaign setup, optimization, and reporting ???? Understanding of key performance metrics: CAC, ROAS, CTR, CVR ???? Experience with A/B testing in ads and creatives ???? Ability to analyze data and present insights ???? ???????????????????????????????????????????????? ???? Full-time (8 hrs/day, 9:00 AM 7:00 PM IST, Flexible) ???? Daily Standup Meetings (DSM) at 12:00 PM IST ???? Weekly company sync at 1:00 PM IST every Tuesday Show more Show less
Posted 3 weeks ago
0.0 years
0 Lacs
chennai, tamil nadu, india
Remote
Role Description This is a full-time remote role for a Financial Services Consultant. The Financial Services Consultant will be responsible for providing financial advice, planning, and consulting services to clients. Day-to-day tasks include analyzing financial data, developing financial plans, advising on financial matters, and maintaining client relationships. The consultant will also be responsible for staying current with financial regulations and market trends. Qualifications Strong Analytical Skills, Finance, and Financial Services knowledge Experience in Zoom meetings and Microsoft Teams. Excellent Communication skills Ability to work fully commission job up to 1 lakh rupees a month. Bachelor&aposs degree or Diploma in any field Sign on bonus available. Show more Show less
Posted 3 weeks ago
5.0 - 8.0 years
10 - 14 Lacs
gurugram
Work from Office
Title : Executive Assistant to Director Work Mode: Full Time | On-Site | Monday to Friday Shift Time : Monday to Friday | 10:30 to 19:30 IST Job Location: Udyog Vihar Phase 4 Gurgaon We are looking to hire a sharp, proactive, and highly organized Executive Assistant to the Director to provide high-level strategic and administrative support. This role goes beyond traditional assistant dutiesrequiring business acumen, confidentiality, exceptional judgment, and a solutions-oriented mindset. This is a pivotal role for someone who thrives in a fast-paced environment, handles multiple priorities with ease, and anticipates needs before they arise. Key Responsibilities: Handle confidential data with the utmost integrity Manage and optimize the Directors calendarcoordinating internal and external meetings across time zones with minimal conflicts Prepare briefing documents, agendas, reports, and follow-up trackers for strategic meetings and reviews. Act as a bridge between the Director and internal teams, ensuring seamless flow of communication and alignment on priorities Assist in business planning, project tracking, and performance dashboards Draft professional communications, emails, presentations, and executive summaries Liaise with senior stakeholders, partners, and clients on behalf of the Director with poise and discretion. Maintain and update internal documents, filing systems, contracts, and records Follow up on key action items and drive closure of pending tasks across teams Track deadlines and deliverables for special projects or cross-functional initiatives Desired Skills Excellent written and verbal communication skills. 4 to 8 years in an EA or Chief of Staff-type role supporting senior leadership Proficient in MS Office Suite, Google Workspace, and modern productivity tools High emotional intelligence, integrity, discretion, and resilience under pressure Regards Jeeshan Ali Deputy Manager HR
Posted 3 weeks ago
2.0 - 7.0 years
5 - 9 Lacs
pune
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to enhance operational efficiency. You will engage in problem-solving discussions and contribute to the overall success of the projects by leveraging your expertise in application development. Roles & Responsibilities:Work as Lead Developer /Lead SupportWork as a Sr. developer for RPA- Power Automate (Cloud & Desktop) projectsInteracting with BAs, PM, Senior Developers and Business to understand the processes to be automatedPerforming technical feasibility check for the process to be automatedAssisting in creation of SDD (Solution Design Document)/TDD (technical design document)Understanding the solution to be developed using SDD /TDDDeveloping RPA- Power Automate (Cloud & Desktop) Workflows to implement the solutionReviewing work of the peer developersProviding technical support in SIT, UAT, Go Live and Live Proving phasesAdhering to RPA- Power Automate (Cloud & Desktop) design and development best practicesDeveloping different utilities in Power Automate (Cloud & Desktop) to be used within automated solutionsAssisting in production issuesDatabase housekeeping and cleaning for the development and production environment Professional & Technical Skills: 4+ years of IT development experience 2+ years of experience in RPA Power Automate (Cloud & Desktop) development /SupportIn-depth knowledge and exposure of RPA and RPA- Power Automate (Cloud & Desktop) tools (Know concept like Work queues, RE framework, OCR, PDF Extraction etc.)Experience throughout the entire RPA project lifecycle Good to have knowledge of .Net, C# , SQLBasic understanding of JIRA, SNOW, SVN, TFS, MS Teams, Git Hub, Microsoft SSMS, visual studio, eclipse, project planner Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Robotic Process Automation Advanced.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
2.0 - 7.0 years
5 - 9 Lacs
pune
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to enhance operational efficiency. You will also participate in testing and refining applications to meet user expectations and business goals, contributing to a dynamic and collaborative work environment. Roles & Responsibilities:Work as Lead Developer /Lead SupportWork as a Sr. developer for RPA- Power Automate (Cloud & Desktop) projectsInteracting with BAs, PM, Senior Developers and Business to understand the processes to be automatedPerforming technical feasibility check for the process to be automatedAssisting in creation of SDD (Solution Design Document)/TDD (technical design document)Understanding the solution to be developed using SDD /TDDDeveloping RPA- Power Automate (Cloud & Desktop) Workflows to implement the solutionReviewing work of the peer developersProviding technical support in SIT, UAT, Go Live and Live Proving phasesAdhering to RPA- Power Automate (Cloud & Desktop) design and development best practicesDeveloping different utilities in Power Automate (Cloud & Desktop) to be used within automated solutionsAssisting in production issuesDatabase housekeeping and cleaning for the development and production environment Professional & Technical Skills: 4+ years of IT development experience 2+ years of experience in RPA Power Automate (Cloud & Desktop) development /SupportIn-depth knowledge and exposure of RPA and RPA- Power Automate (Cloud & Desktop) tools (Know concept like Work queues, RE framework, OCR, PDF Extraction etc.)Experience throughout the entire RPA project lifecycle Good to have knowledge of .Net, C# , SQLBasic understanding of JIRA, SNOW, SVN, TFS, MS Teams, Git Hub, Microsoft SSMS, visual studio, eclipse, project planner Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Robotic Process Automation Advanced.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 weeks ago
2.0 - 3.0 years
3 - 4 Lacs
bengaluru
Work from Office
Candidate Must have exp in collection process Minimum 2 years exp must in collection as TL Must have excellent communication Rotational shifts Rotational off Educational Requirement Preferably a Graduate or above Manage and motivate a team Annual bonus Health insurance Provident fund Flexi working Cafeteria Maternity policy Sales incentives Performance bonus Referral bonus
Posted 3 weeks ago
3.0 - 8.0 years
3 - 7 Lacs
hyderabad
Remote
Role-Virtual Conference Video Operator Overview We are seeking a tech-savvy, customer-focused Virtual Conference Video Operator to join our dynamic team. This role involves managing and supporting high-value virtual events and video conferences for a global clientele. The ideal candidate will be highly proficient with modern communication tools, possess excellent problem-solving skills, and have a flair for managing demanding customer interactions in a professional, efficient manner. Experience: 3 - 6 Years Key Traits for Success To thrive in this role, you should naturally possess: Outstanding English communication skills written, spoken, and listening (across a multinational customer environment) Customer-centric attitude able to engage with professionalism, patience, and finesse Tech-savviness capable of juggling multiple applications, office tools, and platforms during a typical workday Troubleshooting mindset – proactive problem-solver who remains calm with irate customers Adaptability – open to learning and navigating evolving digital ecosystems Confidence and courage – with the poise to manage high-pressure situations Ownership-driven work ethic – with a relentless drive to succeed Learning-enabled mindset – open to continuous improvement and growth Preferred Industry Background (Optional but Valued) We value experience in any of the following customer-facing domains: Hospitality & Hotel Industry Airlines Video Conferencing & Event Management Products SaaS Product Companies IT & ITeS Technical Support Unified Communication Hardware & Software Support However, if you feel you’re the right fit despite a different background, we encourage you to apply. What We Offer Industry-leading compensation & benefits package A rewards and recognition framework to keep you motivated and engaged Exposure to the latest Unified Communication Platforms — a must-have skill for the global digital workforce A fun, fast-paced work environment focused on innovation and real-time learning Opportunity to interact with top global business leaders and apply unique customer engagement techniques A collaborative global learning culture — work with teams across continents and industries A challenging yet rewarding daily journey of problem-solving, customer service, and innovation Technical Skills & Tool Proficiency (Mandatory) Candidates must have strong working knowledge of: Microsoft Office Suite (Word, PowerPoint, Outlook) Advanced Excel & Google Sheets Communication & Productivity Tools: Salesforce.com WeChat Zoom Webex Slack Freshdesk Kissflow Cflow G-Suite Microsoft Teams GoToMeeting (GTM) Jabber
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
As an HSE Engineer II-Environmental at Honeywell, you will be responsible for ensuring the highest standards of health and safety for employees, compliance with environmental regulations, and implementing best practices in engineering-related safety. Your role is crucial in fostering a culture of safety, health, and environmental responsibility within the organization. Your expertise in risk assessment, incident investigation, and regulatory compliance will help mitigate potential hazards and maintain a safe working environment. You will directly report to the HSE Manager and will be based 100% onsite at the Aerospace manufacturing plant in Mexicali. Your impact on the business will be significant as you ensure the safety and well-being of employees, customers, and the environment. Your contributions will not only protect people and assets but also enhance the organization's reputation as an accountable and sustainable entity. Key Responsibilities: - Implementing and maintaining company policies to comply with local, state, and federal environmental, health, and safety regulations related to environmental compliance. - Participating in the design and development of facilities, work areas, and procedures while making environmental, health, and safety recommendations accordingly. - Responsible for preparing, maintaining, and updating Environmental policy and procedure manuals. - Interpreting compliance with environmental regulations, conducting audits, and staying updated on any changes to laws and regulations affecting the organization. - Acting as a contact point with federal, state, and local regulatory agencies. - Conducting comprehensive gap analyses of current programs, identifying weaknesses, and opportunities for improvement. - Supporting other HSE&F areas as required. Requirements: - 3+ years of experience in Environmental practice. - Bachelor's degree in Engineering. - Advanced English proficiency (conversational level). Preferred Qualifications: - Experience with environmental programs such as Resource Conservation & Recovery Act (RCRA) - Large Quantity Generator, Clean Air Act, Storm Water Pollution Prevention Program, Wastewater Management. - Experience with regulatory data collection and reporting. - Ability to organize data effectively. - Experience in Industrial Hygiene Practices. - Excellent verbal and written communication skills. - Ability to work independently and in a team environment. - Ability to influence and collaborate in a cross-functional support role. - Proficiency in Microsoft Word, Excel, Outlook, Teams, Tableau, SAP. About Honeywell: Honeywell helps organizations tackle the world's most complex challenges in automation, the future of aviation, and energy transition. As a trusted partner, Honeywell provides actionable solutions and innovations through Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments powered by the Honeywell Forge software, making the world smarter, safer, and more sustainable.,
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
kochi, kerala
On-site
As an ERP Administrator at our organization, you will be responsible for various tasks related to University ERP Implementation and Management. With over 3 years of experience in this field, you will handle data uploading and correction in ERP, time table preparation, question paper upgrading, and student feedback response coordination. Moreover, you will be in charge of computer system maintenance, ERP data entry, query resolution, problem assessment, and data migration. Your role will also involve developing the campus network, network troubleshooting, configuration, diagnosing software and hardware issues, and any other responsibilities allocated. Additionally, you should have knowledge in networking, Microsoft Teams, Google Meet, and possess the willingness to learn programming knowledge and new software and systems. To excel in this position, you must have a degree in Information Technology, Computer Science, or a related field. Proficiency in Ms SQL/My SQL skills is essential, along with the ability to write complex queries and optimize them for performance. Excellent problem-solving skills, attention to detail, and the capability to manage multiple tasks simultaneously in a fast-paced environment are key to success in this role. This is a full-time, permanent position based in Kochi. The job entails day shift work at the office. As part of our benefits package, we offer Provident Fund. If you are interested in this opportunity, kindly speak with the employer at +91 7593896799.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
roorkee, uttarakhand
On-site
The primary role of the UC Engineering Consultant at Miratech is to provide architectural and infrastructure support to the management and infrastructure team. As a technical individual, you are expected to possess a wide range of skills and experience in various technologies beyond Unified Communications. You will be an integral part of the team responsible for designing, developing, delivering, and enhancing Unified Communications System platforms. Your responsibilities will include the design, selection, implementation, integration, management, user experience, and retirement of Collaboration and Communication technology. Collaboration with the IT team and business partners is essential to consistently deliver excellent user and technology experiences for staff, members, and the community. Key Responsibilities: - Architect, deploy, and maintain Cisco Unified Communications solutions, including CUCM 14 +15, Unity Connection, Webex, and associated voice infrastructure. - Diagnose and optimize VoIP systems, SIP routing, and collaboration platforms to ensure high availability and performance. - Lead end-to-end UC projects such as system upgrades, platform migrations, and third-party integrations. - Collaborate with internal stakeholders and external vendors to deliver secure, scalable, and resilient communication environments. - Maintain comprehensive documentation, including technical manuals, user guides, and project artifacts. Qualifications: - 5+ years of experience in Unified Communications (UC) environments. - In-depth knowledge of Cisco technologies, including CUCM, Unity Voicemail, Voice Gateways, SIP, H.323, and MGCP. - Proficiency in Microsoft Teams, Webex Calling, and hybrid UC environments. - Accredited Voice Certifications such as CCNP, CCIE, Microsoft Teams. - Hands-on experience with VMware architecture and virtualized UC deployment. - Strong understanding of telephony provider solutions and third-party services like Zoom, Webex Calling, and Teams Calling. - Knowledge of cloud platforms, including Azure and AWS. - Skilled in voice recording systems, IVR scripting, call routing strategies, and CRM system integrations. - Experience with monitoring platforms like Zabbix and diagnostic tools such as Wireshark. - Solid understanding of networking technologies, including switches, routers, F5 load balancers, DNS, firewalls, proxy servers, and QoS. At Miratech, you will benefit from a Culture of Relentless Performance, a Work From Anywhere Culture, a Growth Mindset with professional development opportunities, Global Impact through collaboration on impactful projects, a Welcoming Multicultural Environment, and Social Sustainability Values focused on sustainable business practices.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a Global Connect Support Engineer at UnitedHealth Group's Information Security team, your primary role will involve supporting the secure delivery of global connectivity solutions across enterprise infrastructure, cloud environments, and partner ecosystems. You will play a crucial part in ensuring the secure, compliant, and resilient connectivity that safeguards sensitive healthcare data while facilitating global business operations. Your responsibilities will include monitoring, troubleshooting, and resolving connectivity issues across global VPNs, SD-WAN, and direct cloud connections with a strong emphasis on security and compliance. It will be essential to maintain the security posture across all external and internal connections, covering encryption standards, authentication protocols, and policy enforcement. Furthermore, you will be expected to assist in the implementation and upkeep of global connectivity standards and secure networking architectures. In the event of security incidents related to connectivity events, such as unusual traffic patterns, potential intrusions, or misconfigured tunnels, your involvement in security incident response and forensics will be required. Documenting configurations, incident resolutions, standard operating procedures (SOPs), and compliance audits will be a critical aspect of your role. It is imperative to ensure that the connectivity solutions align with HIPAA, HITRUST, and UHG internal security policies and standards. Additionally, supporting vulnerability management, patching efforts for network devices, and secure tunnels used in global connectivity will be part of your responsibilities. Your contribution to disaster recovery planning and secure remote access initiatives across the enterprise will be highly valuable. The role will require a Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or related field, or equivalent work experience, along with at least 3 years of experience in network engineering or support, preferably in a large, regulated enterprise. Having a strong knowledge of secure network protocols, firewalls, VPN technologies (IPsec, SSL), SD-WAN, BGP, and DNS is essential. Experience with security tools and platforms such as Palo Alto, Cisco ASA/Firepower, Fortinet, or Zscaler, as well as familiarity with compliance frameworks including HIPAA, NIST, or HITRUST, will be advantageous. Proficiency in ticketing and collaboration tools such as ServiceNow and Microsoft Teams is desirable. The ability to work effectively in a 24x7 enterprise support environment, including participation in an on-call rotation, is a key requirement. Industry certifications such as CCNA Security, CCNP Security, Palo Alto PCNSA/PCNSE, or CompTIA Security+ will be considered a plus. Experience working in healthcare or a similarly regulated industry, familiarity with cloud-native security and connectivity (AWS, Azure, GCP), and knowledge of Zero Trust networking principles are preferred qualifications for this role.,
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills and grow new ones with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com We are seeking a skilled and proactive M365 Engineer with a strong foundation in Microsoft 365 and endpoint management. This role involves resolving a variety of moderately complex technical issues, applying company policies and procedures, and collaborating with cross-functional teams to ensure seamless IT operations. The ideal candidate will exercise sound judgment within defined practices and demonstrate initiative in improving processes and user experience. Responsibilities Troubleshoot and resolve incidents related to Microsoft 365 products including Outlook, Teams, OneDrive, and SharePoint. Configure, deploy, and support Windows, macOS, iOS, and Android devices in compliance with organizational standards. Implement and troubleshoot security policies and endpoint controls to maintain compliance and protect company assets. Create and maintain ITSM-compliant documentation, including professional work notes and incident records. Participate in end-user support using tools such as ServiceNow (SNOW) and Microsoft Teams, ensuring timely and effective communication. Collaborate with senior engineers to develop early workarounds and escalate complex issues when necessary. Utilize Microsoft Co-Pilot and other AI tools to engineer solutions and streamline support tasks. Ensure business continuity by performing backup and restore operations on user devices. Engage with internal and external teams to resolve tickets efficiently and improve service delivery. Contribute to the development and enforcement of IT policies and procedures, ensuring adherence to ITSM principles. Communicate effectively with users and stakeholders, ensuring a quick turnaround time and high customer satisfaction. Required Skills??? 3 to 5 years of hands-on experience. Experience with M365 Suite, macOS, Windows OS, and any mobile management software. Demonstrated strong problem-solving, communication, and collaboration skills. Preferred Skills Experience in managing and executing projects Documented examples showcasing problem-solving and collaborative skills Education Any bachelor&aposs or master&aposs degree in computer science or related. Note: The role requires working in shifts covering US or UK business hours. It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, HIV status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Show more Show less
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
You will be working at Rehlko, a company with a rich history spanning over 100 years in meeting today's energy needs while planning for the future. Since launching the first modern generator, Rehlko has been at the forefront of energy resilience innovation. The company offers a wide range of products including engines, generators, power conversion, UPS systems, EV components, microgrid controls, clean energy solutions, and more, catering to OEM, residential, industrial, and commercial customers. At Rehlko, global priorities include stability from reliable energy sources, the ability to harness energy, independence from centralized grids, clean energy solutions for sustainability, and a commitment to ongoing innovation. The team members at Rehlko are essential in driving the organization's success, fostering a safe and sustainable work environment where safety is everyone's responsibility. The company encourages active participation in their Zero Is Possible safety culture by promoting open communication, hazard reporting, protocol adherence, and continual improvement for a better future. In this role, you will be responsible for creating and executing supply chain strategies for purchased components that support multiple production locations in North America. Your duties will involve maintaining relationships with external and internal vendors, communicating business needs effectively, discussing forecast changes, ensuring on-time delivery performance, coordinating schedule changes, and supporting manufacturing requirements. Cross-functional collaboration, accountability, and continuous improvement are key to achieving success in meeting set objectives. Daily activities will include supply planning/development, order management, and relationship management. Your specific responsibilities will include managing the tactical strategy elements of the procurement function, developing and executing order management strategies, evaluating supply strategies" performance, collaborating with various departments to support production rates, driving cross-functional meetings, analyzing performance data, supporting special projects, and other duties aimed at achieving desired results. Education and experience requirements for this role include a High School Diploma, a Bachelor's degree in supply chain or APICS Certification (preferred), proficiency in Microsoft Word, Excel, Outlook, and Teams, previous purchasing or materials management experience (preferred), and familiarity with Detailed Scheduling Planning and basics of MRP for production planning and inventory control. Experience with SAP ERP system is preferred. Rehlko is committed to creating an energy-resilient world for a better future. The company values curiosity, trust, pace, and excellence, shaping the work culture and relationships within the organization. Competitive benefits and compensation are offered along with opportunities for development. To learn more about Rehlko, visit https://www.rehlko.com/who-we-are. Join Rehlko in driving innovation towards a sustainable future!,
Posted 1 month ago
0.0 years
2 - 3 Lacs
in
Remote
About the job: We are hiring disciplined and driven telecounseling sales associates who are passionate about education and capable of driving sales through structured calls and guided counseling. You will interact with parents and students to promote and sell our live tuitions, coaching programs, and counseling support services. Key Responsibilities: 1. Make 250+ calls per day to prospective leads to generate interest and close sales. 2. Counsel students and parents to understand their needs and recommend suitable programs. 3. Accurately record and update information in CRM and follow up consistently. 4. Ensure complete availability during the full remote shift. 5. Maintain strict discipline, punctuality, and professional behavior throughout the workday. 6. Consistently meet or exceed assigned sales targets. Work schedule: 1. Shift timing: 9:00 AM to 6:00 PM (Monday to Saturday). 2. Remote work: Full-time presence during shift hours is mandatory. Training & certification path: 1. 3-day mandatory onboarding/induction program. 2. Training certification based on performance. 3. Qualified candidates will then go through a mock certification round. 4. Post-certification, candidates will move to on-the-job training (OJT) on the live sales floor. OJT sales target requirement: 1. OJT period: 30 days (2 fortnights). 2. Mandatory to achieve 30,000 in sales during OJT. 3. If the target is not met, a 15-day extension may be given. 4. Only those who qualify will move to the core sales team. Compensation & benefits: 1. Fixed monthly salary + attractive performance-based incentives. 2. Structured training and certification. 3. Fast-track growth opportunities in India's growing EdTech sector. Who can apply: Only those candidates can apply who: Salary: ₹ 2,02,500 - 3,90,000 /year Experience: 0 year(s) Deadline: 2025-09-26 23:59:59 Other perks: Health Insurance, Life Insurance Skills required: Negotiation, Teamwork, Interpersonal skills, Effective Communication and Microsoft Teams Other Requirements: 1. Excellent communication skills (Hindi and/or English). 2. Strong self-discipline and time management. 3. Prior telesales or EdTech experience is a plus, but not mandatory. 4. Freshers with a strong work ethic and willingness to learn are encouraged to apply. Technical requirements: 1. To ensure smooth operations during remote work, the following setup is mandatory. 2. A laptop with a functional camera and microphone. 3. A working Android mobile phone. 4. High-speed internet connection (minimum 40 Mbps) – stable and uninterrupted. 5. A quiet and professional work environment during shift hours. About Company: Counseling Shortcuts is an ed-tech company committed to transforming the way students receive academic and career guidance. We specialize in offering personalized 1:1 tuitions and coaching, subject-specific mentoring, and career-aligned learning paths for school and college students. Our services range from academic tuition (Grades 3-12 and entrance and competitive exam prep) to career counseling, internship training, and skill development programs. At Counseling Shortcuts, we combine the power of expert mentors, structured programs, and data-driven insights to help students excel academically and prepare for future opportunities. Our team includes passionate educators, psychologists, counselors, and digital learning experts dedicated to creating real impact. We believe in high-quality training, professional ethics, and long-term student success. Join us to be part of a mission-driven team creating change in education.
Posted 1 month ago
5.0 - 10.0 years
0 Lacs
karnataka
On-site
Axiom Technologies is a Global IT Services partner that supports medium to large-scale enterprises. We are currently looking for video conference technology support team members to assist in managing and maintaining the Cisco/Microsoft Teams room environment. As a team member, you will actively monitor and utilize alerting/support tools both in-person and remotely. Your responsibilities will include providing support to international sites through service support channels such as phone and email, as well as supporting Microsoft Live Events sessions as a producer, organizer, and technical support. Your key responsibilities will involve having experience in Video Conference technology across multiple vendors with a focus on Cisco hardware, Microsoft Teams, and Cisco CVI. You should also be familiar with Video Conference device management platforms like Cisco Control Hub, Microsoft Teams Premium, and Microsoft Teams Admin Centre. Additionally, experience in managing Microsoft Teams Rooms on Android is desired. Troubleshooting Audio Visual and Video Conference hardware, understanding audio, video, and network signal flows to resolve technical issues, managing RMA, proactively identifying and implementing solutions, working with ITIL management tools within Service SLAs, ensuring compliance-based activities are completed, maintaining relationships with clients and suppliers, effectively communicating with stakeholders, supporting Live Events and Town Halls for India and Australia are also part of the role. Qualifications: - Education: Bachelors degree in Computer Science, Information Technology, or a related field. - Experience: Minimum of 5-10 years of experience in the AV domain The ideal candidate will be an expert in Video Conference and Audio Visual technologies, possess excellent written and verbal communication skills, be a team player, logical, methodical, willing to share knowledge and support others, patient, calm under pressure, understand corporate political pressure and hierarchy, driven by outstanding customer experience, have a technical mindset, and be willing to learn. Soft Skills: - Excellent problem-solving and analytical skills. - Strong communication and interpersonal skills. - Ability to work independently and as part of a team. - Proactive and detail-oriented approach to work. If you are seeking a new challenge in your career and wish to apply for this role, please forward your resume to careers.in@axiomtechnologies.com.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
nagpur, maharashtra
On-site
PrognoCIS, developed and serviced by Bizmatics Inc., is a comprehensive Electronic Health Records (EHR) software solution tailored to meet the unique workflow needs of specialty clinics. As a proud member of the Harris Computer family, Bizmatics brings the strength of several hundred dedicated professionals to the healthcare technology space. As a Project Manager within the R&D department, you will be responsible for coordinating multiple R&D initiatives from concept to completion. You will collaborate closely with engineers, product managers, and researchers to ensure projects are completed on time, within scope, and aligned with business goals. Expected Hours of Work: 10am 7pm IST Work Mode: Hybrid Location: Mumbai Lead and manage assigned projects through all phases of the project lifecycle. Collaborate with R&D teams and product stakeholders to define project scope, deliverables, and success metrics. Translate business and technical requirements into detailed project plans with defined milestones and timelines. Monitor and update project progress, ensuring adherence to scope, timelines, and quality standards. Facilitate communication between technical and non-technical teams to ensure alignment and timely decision-making. Identify project risks, dependencies, and issues; recommend and implement mitigation strategies. Conduct regular status meetings and ensure accurate and timely reporting to stakeholders. Maintain comprehensive project documentation including plans, updates, risk logs, and retrospectives. Recommend and implement improvements to project delivery processes within the organization. Promote a collaborative and accountable project culture within R&D and related functions. Minimum Qualifications: - 2 to 5 years of hands-on experience in project delivery or project coordination roles. - In-depth knowledge and practical experience using JIRA, Confluence, Microsoft Teams, and Excel for project tracking, customization, and administration. - Proficiency in project collaboration and productivity tools. - Strong verbal and written communication skills with the ability to effectively engage stakeholders across functions. - Demonstrated expertise in tracking project progress, evaluating milestones, and delivering actionable insights. - Proven ability to manage multiple stakeholders and coordinate cross-functional teams in a fast-paced environment. - Solid track record of planning, executing, and delivering projects within timelines and scope. Preferred Qualifications (Nice To Have): - PMP (Project Management Professional) Certification. - PRINCE2 Certification. - Certification in Agile Project Management. Strong organizational and time management skills, with the ability to manage multiple projects simultaneously. Ability to work independently, prioritize tasks, and meet deadlines in a dynamic environment. Soft/ Behavior Skills: - Good Communication and Collaboration. - Strong ARO. - Ability to work both independently and as part of a team. - Strong analytical and creative problem-solving skills.,
Posted 1 month ago
7.0 - 10.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital venturesand business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You&aposll Do As the Product Owner for Virtual Meeting Experience (VMX), you will lead the end-to-end strategy, delivery, and continuous improvement of virtual conferencing and whiteboarding tools at BCG. This includes ownership of critical products such as Zoom, Microsoft Teams (meetings), Miro, Zoom Whiteboard, Microsoft Whiteboard, etc. You will play a key role in ensuring our 8+ million annual virtual meetings are seamless, performing, and centered around a world-class employee experience. This role is ideal for a product leader who is passionate about the customer experience, thrives on innovation, and is deeply curious about how emerging technologies like Generative AI can transform how we meet, collaborate, and connect across BCG. You Will Own the Virtual Meeting Experience product suite, ensuring product health, platform stability, and continuous improvement for all conferencing and virtual whiteboarding tools. Maintain and prioritize the squad backlog, define squad goals and Key Results, and participate in Agile ceremonies to drive delivery in partnership with your squad. Lead with a customer-obsessed mindset, mastering the meeting end-to-end user journey, especially the case team experience, to identify and resolve meeting-related pain points. Drive continuous market research and innovation, including consistent GenAI evaluations, to ensure BCG is future-ready in how we deliver high-impact, meaningful meeting experiences. Partner closely with the Meeting Room & Hybrid squad to ensure seamless integration between in-room and virtual meeting experiences, prioritizing hybrid collaboration. Deliver user delight by highlighting new features, developing best practices, and promoting effective ways of working with conferencing and whiteboarding tools. Shape the roadmap and vision for VMX in close alignment with vendors and portfolio leadership to support our Modern Work Vision. Partner cross-functionally with stakeholders such as Enterprise Architecture, Security, UX, Data Analytics, Meeting & Events, and Change & Communications to deliver on key objectives. Collaborate with senior leadership and business stakeholders to understand priorities and translate them into actionable, measurable outcomes. Promote accessibility and inclusive experiences by ensuring usability across diverse personas and needs. Measure and communicate business value such as time savings, system performance, productivity metrics, and adoption insights. Lead and develop the Virtual Meeting Experience squad, including direct management of the Product Analyst. What You&aposll Bring 710 years experience in digital product management or ownership roles, ideally in a global, complex organization. Strong experience with conferencing and collaboration tools, especially: Zoom, Microsoft Teams, Miro, and other meeting collaboration tools. Demonstrated success in using customer insights and market scans to guide product strategy and feature prioritization. Hands-on experience in leading Agile teams and managing backlogs using Jira. Agile certification (e.g., PSPO, CSPO) strongly preferred. Experience working with hybrid meeting technologies and partnering with in-room experience teams. A working knowledge of accessibility principles and a mindset of inclusion-by-default. A security-conscious mindset, working proactively with security and compliance teams to ensure that new capabilities meet BCGs standards from the start. Familiarity with cross-functional collaboration across architecture, security, and data analytics teams. Experience working with third-party tools and evaluating vendor features, usability, and performance. Comfort working in a hybrid environment and leading change in a distributed workplace across multiple countries and time zones. Exceptional communication and stakeholder management skills, with the ability to influence up and across the organization. Who You&aposll Work With Squad members in Engineering, Change & Comms, Quality Assurance, Support, for which you will be its servant leader Internal customers, translating their voice and needs into user stories and engaging users as needed Product Portfolio Leaders, who will set the vision, roadmap, budget, and priorities & OKRs for the Product Portfolios and subsequently, for the squads Scrum Lead, who will act as your right hand to remove impediments and will assist you in managing artifacts and ceremonies Other Product Owners within BCG, to share best practices and ensure alignment between squads and a culture Agile Coaches, with whom you will shape promote business agility (within your teams and across BCG) Meeting Room & Hybrid squad, to align on unified experiences across our meeting experiences- virtual, meeting rooms, & mobile . Stakeholders across Enterprise Architecture, Security, User Experience (UX), Meeting & Events, Technical Team, Data Analytics, and Change & Communications. Additional info YOURE GOOD AT Owning a digital product end-to-end, from strategy and roadmapping to backlog management and delivery. Obsessing over user experience, listening deeply to customer needs and continuously advocating for seamless, intuitive, and inclusive meeting experiences. Driving a culture of innovation by staying curious, evaluating market trends (including AI), and converting insights into practical, high-value enhancements. Navigating a complex stakeholder environment and building relationships across technical and business teams. Partnering with hybrid meeting experts to create unified, high-quality experiences across physical rooms and virtual platforms. Driving team execution and alignment through Agile principles, iterative delivery, and continuous feedback. Translating user feedback, metrics, and technical data into compelling stories and decisions. Balancing autonomy with alignment, making decisions while bringing the broader vision to life. YOUR TRAVEL Occasionally work at other BCG offices. Working in the Office: This is a hybrid role - roughly half time in the office Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify. Show more Show less
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. This position will operate/support the Global Audio and Video Conferencing Services as part of the Meeting Room Technology Specialists team at EY. The Engineer (AV Specialist) will need to perform proactive monitoring and troubleshoot the issues prior to end-users reporting it as an incident. They also need to provide guidance to the end-users for Meeting Room devices/peripherals queries remotely and ensure a seamless conferencing experience. As part of our Global Meeting Room Technology Specialists Team, you will have a key role in ensuring the smooth management of meetings and events, enabling an exceptional experience for organizers, presenters, and attendees. Meetings and events are key enablers for EY to build a better working world, and your position will help us realize the value of those meetings. **Your Key Responsibilities:** - Monitor EY Meeting Room AV devices followed by primary troubleshooting and proactively identifying issues. Escalate the issues to the next level without any delay if the team is not able to fix the issues during primary troubleshooting. Raise the service now tickets to document every incident/request. - Generate different AV monitoring reports according to the business requirements. Identify the topics which need a knowledge article according to the queries received from end-users and support the knowledge article creation. - Respond to queries from the end-users for their conferences (via Phone, Email, IM chat). **Skills And Attributes For Success:** The dedicated Meeting Room Technology Specialist will need to be a team player understanding the technology and compliance requirements of event and meeting platforms. **To qualify for the role, you must have:** - Basic knowledge of Meeting Room technology, devices, and peripherals such as CISCO/POLY video conference, Microsoft Teams Rooms, Surface Hub, Microsoft Teams, Real connect platform, Condeco, Outlook, Peripherals, AV Monitoring tools. - Excellent communication and problem-solving skills. - A passion for customer service. - The ability to collaborate with teams within EY and help support users at all levels and be comfortable managing large audiences. **Ideally, you'll also have:** - Knowledge in Voice, Video, and Signaling standards & protocols. - Meeting room products in general. - Webex, Zoom technology, Teams Admin center, Knowledge in H320/SIP protocols. - Fundamental knowledge of ITIL. - Good interpersonal and communication skills. - Analytical and problem-solving ability. - Advanced knowledge of the Service Now system. - Education: Bachelor's degree holder. - Experience: Minimum 2 years of experience in Video conferencing and collaborations technology support in large complex network environments. **What We Look For:** Passionate, driven, open-minded team players having a customer-first approach and enjoy using technology to enable solutions. **What We Offer:** - Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. - Success as defined by you: We'll provide the tools and flexibility so you can make a meaningful impact, your way. - Transformative leadership: We'll give you the insights, coaching, and confidence to be the leader the world needs. - Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Technical Customer Support Associate at Aperian in Bangalore, India, you will have the opportunity to combine your passion for delivering exceptional customer service with a strong technical aptitude. Aperian is a global team solution provider, offering cross-cultural training and learning content to facilitate seamless collaboration and innovation. Your role will involve supporting clients and internal teams as they engage with Aperian's suite of online learning solutions. You will be responsible for responding to customer inquiries via email, chat, and phone, troubleshooting platform-related issues, and ensuring timely resolution to maintain a high level of customer satisfaction. Additionally, you will collaborate with the client success and product development teams to address common customer issues and bugs, contribute to quality assurance efforts through User Acceptance Testing, and provide insights to enhance platform performance and user experience. Working closely with various teams including product directors, project managers, and developers, you will play a key role in identifying technical challenges, escalating bugs, and participating in platform updates and innovations. Your problem-solving skills, dedication to customer service, and interest in digital learning tools will be essential in this role. To succeed in this position, you should enjoy delivering excellent customer service, have a deep understanding of Aperian's learning solutions, communicate effectively, and be detail-oriented. You will work remotely, with occasional local team meet-ups, and are expected to work evening hours to overlap with US time zones. If you have a Bachelor's degree with 2-3 years of relevant business experience, exceptional organizational skills, and proficiency in tools like Google Applications, Microsoft Office, and ticketing systems, you may be the ideal candidate for this role. A service-oriented mindset, strong written and verbal communication skills, and the ability to work independently and collaboratively in a virtual environment are also important qualities we are looking for. At Aperian, we value diversity and individual contributions, providing a supportive work environment that promotes growth and development. Join our team to work with dedicated colleagues, enjoy competitive compensation and benefits, and contribute to a culture that celebrates differences and fosters inclusivity.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
As an Operations Coordinator Associate at Omnicom Global Solutions, Hyderabad, Telangana, India, you will play a crucial role in supporting our fast-paced operations by leveraging your detail-oriented and highly responsive nature. Your responsibilities will include working closely with internal teams and senior stakeholders to manage multiple tasks efficiently, often supporting time-sensitive deliverables with accuracy and clarity. Omnicom Global Solutions is a key player in Omnicom Group, a global marketing and corporate communications company. With a focus on providing advertising, media planning, digital marketing, public relations, and other communications services to clients worldwide, we are committed to delivering stellar products and solutions through our India office. Joining our team means being part of a dynamic environment where your contributions will make a difference. In this role, you will handle day-to-day coordination and communication across teams using Microsoft Outlook. You will create and manage Excel-based trackers and reports, support with formatting and editing documents and presentations in Word and PowerPoint, and ensure timely and accurate responses to quick-turnaround requests. Your proactive approach to providing status updates, clarity in communication, and offering creative solutions-focused support will be essential in helping teams move faster and smarter. To excel in this role, you should possess a degree in Human Resources or business administration/management and have 1-3 years of experience in Human Resources Management. Proficiency in Microsoft Excel, mastery of Microsoft Outlook, strong attention to detail, excellent written and verbal communication skills, and a solutions-forward mindset are key attributes we are looking for. Additionally, basic proficiency in PowerPoint and Word, working knowledge of Microsoft Teams, flexibility, adaptability, and comfort in navigating fast-changing priorities will be beneficial in this role. Join us at Omnicom Global Solutions and be part of a team that is dedicated to solving clients" pressing business issues. Let's build this, together!,
Posted 1 month ago
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